956 jobs found in Washington

Position Summary: Courteously and professionally greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides outstanding customer service in all interactions. Essential Functions: Greets patients and visitors in a prompt, courteous manner, prepares patient information for the visit. Coordinates with providers and support staff for efficient patient flow. Schedules, cancels and reschedules appointments. Utilizes the waitlist for patients requesting an earlier appointment, and for filling provider openings. Answers telephone, and provides outstanding customer service for every encounter. Operates general office equipment. Verifies accurate billing, demographic, and insurance information at every encounter. Accurately codes new insurance using available resources. Obtains or initiates required waivers for non-covered services. Confirms referral has been obtained when required. Contacts referring office as needed. Collects co-pays and payments on accounts and provides receipts. Explains co-pay and time of service policy to patients, collects patient balance owing on account when appropriate. Ability to balance a cash drawer and perform elementary math functions (addition/subtraction). Required to maintain active Basic Life Support (CPR) certification. Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: Ability to communicate effectively in English, verbally and in writing Typing skills at least 35 wpm Basic computer skills Desired: High school diploma or equivalent (GED) One-year work experience in medical office setting Medical terminology desirable Physical/Sensory Demands: O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Walking - F Sitting/Standing - F Reaching: Shoulder Height - O Reaching: Above shoulder height - O Reaching: Below shoulder height - F Climbing - O Pulling/Pushing: 25 pounds or less - O Pulling/Pushing: 25 pounds to 50 pounds - O Pulling/Pushing: Over 50 pounds - O Lifting: 25 pounds or less - O Lifting: 25 pounds to 50 pounds - O Lifting: Over 50 pounds - O Carrying: 25 pounds or less - O Carrying: 25 pounds to 50 pounds - O Carrying: Over 50 pounds - O Crawling/Kneeling - O Bending/Stooping/Crouching - O Twisting/Turning - O Repetitive Movement - F Working Conditions:   Work is performed in a reception area. Involves continuous contact with patients. Interaction is constant and with many interruptions. Physical Exposures for This Position: Unprotected Heights - No Heat - No Cold - No Mechanical Hazards - No Hazardous Substances - Yes Blood Borne Pathogens Exposure Potential - Yes Lighting - No Noise - No Ionizing/Non-Ionizing Radiation - No Infectious Diseases - Yes

Position Summary: A clinically competent, registered, professional nurse who delivers care to patients through the nursing process of assessment, planning, intervention, implementation, and evaluation.  Effectively interacts with patients, significant others, and all other health care team members, while maintaining standards of professional nursing.  (Washington State Nurse Practice Act, WAC, ANA Code of Ethics). Essential Functions: Demonstrates communication and interactions in accordance to Confluence Health’s Code of Conduct in all aspects of job performance. Perform related assignments as requested in order to promote positive visitor, family, and co-worker relations. Exhibits interpersonal skills and professionalism that promotes a positive work environment.  Coordinates and provides high quality patient care in a caring and compassionate manor, utilizing the nursing process and unit specific standards of practice. Accurately collects patient information needed to provide safe, high quality care. Completes holistic ongoing assessments of patient’s status and responds appropriately.   Develops, implements and continually reassesses patient’s individualized plan of care. Provides nursing care for patients including administration of medications, completion of nursing procedures and/or treatments. Determines and completes appropriate nursing actions to meet care goals; including the physical, psychological, social and rehabilitative needs of the patient Teaches patient/family and/or significant others appropriate health information in a timely manner and shares written informational material. Continual evaluation of discharge plan for appropriateness, educational needs, and changes as needed. Documents care provided, assessments, plan of care, interventions and responses accurately in the patient’s medical record. Demonstrates ability to handle emergency situations in a prompt, precise and professional manner.   Actively maintains current knowledge base of workflows, process and evidence based procedures Delegates appropriately and oversees care provided by non-licensed assistive personnel. Participates in performance evaluation/improvement processes with Director/Clinical Manager. Assumes responsibility for own professional development and personal growth. Consistently functions within the guidelines of the Washington Nurse Practice Act, unit specific standards of practice, and keeps current with the legal aspects of nursing. Accurately and concisely processes and communicates information. Communicates and collaborates with members of the healthcare team including physicians, patients and families to facilitate effective patient care and treatment.  Maintain a safe and sanitary work environment. Identifies patient by name and check’s patient name band for correct identification. Demonstrates correct and safe technique in the use of equipment according to specific product information, policy and procedure manuals. Demonstrates a thorough knowledge of safety policies and procedures; knows/practices proper body mechanics. Demonstrates knowledge of infection control and isolation procedures and policies. Participates in hospital emergency and disaster drills, knows personal role in the event of a fire and other emergency codes while on duty. Actively participates in quality improvement programs. Demonstrates an ongoing awareness of and participation in quality improvement process. Incorporates results obtained through the quality improvement process into practice to enhance performance. Reports to director/clinical manager any suggestions or recommendations for changes within the departmental policies and procedures. Adheres to Confluence Health and Wenatchee Valley Hospital or Central Washington Hospital policies and unit standards as applicable. Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: Graduate of an accredited school of nursing (NLN standard). Current licensure in the state of Washington (RCW 18.88). Completion of formal hospital and unit-specific orientation program. Must be currently certified in BLS, and recertified as required. Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management. Desired: Previous experience using an electronic medical record. Previous experience utilizing barcode scanning. Physical/Sensory Demands: O = Occasional, represents 1 to 25% or up to 30 minutes in a 2-hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2-hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2-hour workday. Physical/Sensory Demands for This Position: Walking - C Sitting/Standing - F Reaching: Shoulder Height - F Reaching: Above shoulder height - O Reaching: Below shoulder height - F Climbing - O Pulling/Pushing: 25 pounds or less - F Pulling/Pushing: 25 pounds to 50 pounds - F Pulling/Pushing: Over 50 pounds - O Lifting: 25 pounds or less - F Lifting: 25 pounds to 50 pounds - F Lifting: Over 50 pounds - O Carrying: 25 pounds or less - F Carrying: 25 pounds to 50 pounds - O Carrying: Over 50 pounds - O Crawling/Kneeling - O Bending/Stooping/Crouching - F Twisting/Turning - F Repetitive Movement - O Working Conditions:   Acute Care Nursing Physical Exposures for This Position: Unprotected Heights - No Heat - No Cold - No Mechanical Hazards - Yes Hazardous Substances - Yes Blood Borne Pathogens Exposure Potential - Yes Lighting - No Noise - No Ionizing/Non-Ionizing Radiation - Yes Infectious Diseases - Yes    

Position Summary: A clinically competent, registered, professional nurse who delivers care to patients through the nursing process of assessment, planning, intervention, implementation, and evaluation.  Effectively interacts with patients, significant others, and all other health care team members, while maintaining standards of professional nursing.  (Washington State Nurse Practice Act, WAC, ANA Code of Ethics). Essential Functions: Demonstrates communication and interactions in accordance to Confluence Health’s Code of Conduct in all aspects of job performance. Perform related assignments as requested in order to promote positive visitor, family, and co-worker relations. Exhibits interpersonal skills and professionalism that promotes a positive work environment.  Coordinates and provides high quality patient care in a caring and compassionate manor, utilizing the nursing process and unit specific standards of practice. Accurately collects patient information needed to provide safe, high quality care. Completes holistic ongoing assessments of patient’s status and responds appropriately.   Develops, implements and continually reassesses patient’s individualized plan of care. Provides nursing care for patients including administration of medications, completion of nursing procedures and/or treatments. Determines and completes appropriate nursing actions to meet care goals; including the physical, psychological, social and rehabilitative needs of the patient Teaches patient/family and/or significant others appropriate health information in a timely manner and shares written informational material. Continual evaluation of discharge plan for appropriateness, educational needs, and changes as needed. Documents care provided, assessments, plan of care, interventions and responses accurately in the patient’s medical record. Demonstrates ability to handle emergency situations in a prompt, precise and professional manner.   Actively maintains current knowledge base of workflows, process and evidence based procedures Delegates appropriately and oversees care provided by non-licensed assistive personnel. Participates in performance evaluation/improvement processes with Director/Clinical Manager. Assumes responsibility for own professional development and personal growth. Consistently functions within the guidelines of the Washington Nurse Practice Act, unit specific standards of practice, and keeps current with the legal aspects of nursing. Accurately and concisely processes and communicates information. Communicates and collaborates with members of the healthcare team including physicians, patients and families to facilitate effective patient care and treatment.  Maintain a safe and sanitary work environment. Identifies patient by name and check’s patient name band for correct identification. Demonstrates correct and safe technique in the use of equipment according to specific product information, policy and procedure manuals. Demonstrates a thorough knowledge of safety policies and procedures; knows/practices proper body mechanics. Demonstrates knowledge of infection control and isolation procedures and policies. Participates in hospital emergency and disaster drills, knows personal role in the event of a fire and other emergency codes while on duty. Actively participates in quality improvement programs. Demonstrates an ongoing awareness of and participation in quality improvement process. Incorporates results obtained through the quality improvement process into practice to enhance performance. Reports to director/clinical manager any suggestions or recommendations for changes within the departmental policies and procedures. Adheres to Confluence Health and Wenatchee Valley Hospital or Central Washington Hospital policies and unit standards as applicable. Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: Graduate of an accredited school of nursing (NLN standard). Current licensure in the state of Washington (RCW 18.88). Completion of formal hospital and unit-specific orientation program. Must be currently certified in BLS, and recertified as required. Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management. Desired: Previous experience using an electronic medical record. Previous experience utilizing barcode scanning. Physical/Sensory Demands: O = Occasional, represents 1 to 25% or up to 30 minutes in a 2-hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2-hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2-hour workday. Physical/Sensory Demands for This Position: Walking - C Sitting/Standing - F Reaching: Shoulder Height - F Reaching: Above shoulder height - O Reaching: Below shoulder height - F Climbing - O Pulling/Pushing: 25 pounds or less - F Pulling/Pushing: 25 pounds to 50 pounds - F Pulling/Pushing: Over 50 pounds - O Lifting: 25 pounds or less - F Lifting: 25 pounds to 50 pounds - F Lifting: Over 50 pounds - O Carrying: 25 pounds or less - F Carrying: 25 pounds to 50 pounds - O Carrying: Over 50 pounds - O Crawling/Kneeling - O Bending/Stooping/Crouching - F Twisting/Turning - F Repetitive Movement - O Working Conditions:   Acute Care Nursing Physical Exposures for This Position: Unprotected Heights - No Heat - No Cold - No Mechanical Hazards - Yes Hazardous Substances - Yes Blood Borne Pathogens Exposure Potential - Yes Lighting - No Noise - No Ionizing/Non-Ionizing Radiation - Yes Infectious Diseases - Yes    

Position Summary: The Emergency Department Technician functions under the general direction and supervision of the Registered Nurse within the Emergency Department. ED Tech provides patient care by performing the listed duties within context of their job description and the established procedures and standards of care in the Emergency Department.  To provide a variety of nursing related and personal services for patients in the Emergency Department, and to facilitate the flow of patients into and out of the Emergency Department as directed by the Emergency Department nurses and physicians. Essential Functions: Performance is consistent with Emergency Department Vision and Constitution: Providing excellence in patient care and Customer satisfaction. As a team member I will; Have ownership of the Emergency Department and its appearance, operation, and growth. Show professionalism in my words, actions, attitude and appearance. Honestly and respectfully communicate. Treat others as I would want to be treated. Participate in open intra/interdepartmental communication. Be accountable for my own actions and words. Embrace change and be flexible. Work toward continuous improvement. Do the right thing, at the right time, for the right reasons. Be fiscally responsible and use my resources appropriately. Know my limits and utilize my team. Be caring and empathetic in actions and words. Value others’ time and effort equally. Ensure a safe working environment for patients and staff. Make a difference. Transports stable patients under the direction of nursing staff. Assist registered nurses in critical or unstable patient transport. Hourly rounding or sooner on patients. Check on patients needs, including turning, toileting, mouth swab. Make sure patients call light is within reach. Collaborate patient care and needs with primary RN. Field patient requests for comfort and updates on completion of care to the primary RN. Communicate patient observations to the primary RN Take routine vital signs as per standards and RN requests.. Take repeat temperatures after tylenol administration and orthostatic pre and post fluid administration. Utilize bladder scanner to determine amount of urine in patient’s bladder and communicate results to the RN. Assist in collection of specimens; stool, clean catch and pedi-bag urine specimens, and sputum specimens. Maintains all annual training requirements. Clean and stores instruments as directed. Inventory instruments per shift and report needs for replacements to the Lead EDT. Guaiac stool specimens and perform urine dipstick. Performs FSBS. Performs the QC for necessary point of care testing. Restock supplies: Linens and standard supply items in all rooms. Blanket warmer and IVF warmer, date all IVFs and rotate them to avoid outdating. Check par levels of soft restraints and contact Laundry if more are needed. Sets up new irrijet systems for wound irrigation and cleaning, dating them appropriately. Determine need for additional food items for patients including popscicles. Assist with and set up for selected procedures, such as simple pelvics, suturing, holding for blood draws, and holding for LP testing. Runs errands; i.e., patient belongings to floor, charts to units. Prepare patient rooms pre and post discharge. Wipes down carts and equipment with disinfectant and places clean linen on carts. Maintain ongoing communication between nursing and medical staff about their patient observations and communicate needs of patients. Assist with application of monitor lead placement, pulse oximetry and oxygen cannula or mask under the direction of the RN. Perform wound and burn care under RN discretion and supervision. Dressing application using clean technique. Assist patient with crutches fitting, splinting, and gait training. Assist patients with dressing and undressing. Assist patients with toileting. Maintain supply of wheel chairs in Emergency Department. Stay with confused patients and children, as needed and directed by the RN caring for the patient. Assist with patients needing to be restrained per hospital policy. Performs the 15 minute checks and documents in the Electronic Medical Record. Weighs patients as directed by the RN caring for the patient. Provide temporary break relief for unit secretary. Performs the role of the Unit Secretary as needed to cover ill calls. Chart data obtained and procedures performed. Demonstrate compliance with Standard Precautions and utilize appropriate personal protective equipment. Completes EKGs and blood draws as ordered Attends the full crisis intervention and de-escalation course provided at Central Washington Hospital to prepare for being a Code Gray Team member. Responds as the Code Gray Team Leader to all Code Grays in the house. Understand principles of asepsis. Understand principles of correct body mechanics and is able to apply these in assisting patients during transfer, lifting and ambulation. (Refer to Physical Requirements Analysis) Required to maintain active Basic Life Support (CPR) certification. Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: Current CNA License. Completed Confluence Health CWH & Clinics skills training and competency program. Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management. Desired: Recent work experience in Emergency Medicine, acute care, or related field. Physical/Sensory Demands: O = Occasional, represents 1 to 25% or up to 30 minutes in a 2-hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2-hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2-hour workday. Walking - C Sitting/Standing - F Reaching: Shoulder Height - F Reaching: Above shoulder height - O Reaching: Below shoulder height - F Climbing - O Pulling/Pushing: 25 pounds or less - F Pulling/Pushing: 25 pounds to 50 pounds - F Pulling/Pushing: Over 50 pounds - O Lifting: 25 pounds or less - F Lifting: 25 pounds to 50 pounds - F Lifting: Over 50 pounds - O Carrying: 25 pounds or less - F Carrying: 25 pounds to 50 pounds - O Carrying: Over 50 pounds - O Crawling/Kneeling - O Bending/Stooping/Crouching - F Twisting/Turning - F Repetitive Movement – O Physical Exposures for This Position: Unprotected Heights - No Heat - No Cold - No Mechanical Hazards - Yes Hazardous Substances - Yes Blood Borne Pathogens Exposure Potential - Yes Lighting - Not specified Noise - No Ionizing/Non-Ionizing Radiation - Yes Infectious Diseases - Yes  

Position Summary: The Emergency Department Technician functions under the general direction and supervision of the Registered Nurse within the Emergency Department. ED Tech provides patient care by performing the listed duties within context of their job description and the established procedures and standards of care in the Emergency Department.  To provide a variety of nursing related and personal services for patients in the Emergency Department, and to facilitate the flow of patients into and out of the Emergency Department as directed by the Emergency Department nurses and physicians. Essential Functions: Performance is consistent with Emergency Department Vision and Constitution: Providing excellence in patient care and Customer satisfaction. As a team member I will; Have ownership of the Emergency Department and its appearance, operation, and growth. Show professionalism in my words, actions, attitude and appearance. Honestly and respectfully communicate. Treat others as I would want to be treated. Participate in open intra/interdepartmental communication. Be accountable for my own actions and words. Embrace change and be flexible. Work toward continuous improvement. Do the right thing, at the right time, for the right reasons. Be fiscally responsible and use my resources appropriately. Know my limits and utilize my team. Be caring and empathetic in actions and words. Value others’ time and effort equally. Ensure a safe working environment for patients and staff. Make a difference. Transports stable patients under the direction of nursing staff. Assist registered nurses in critical or unstable patient transport. Hourly rounding or sooner on patients. Check on patients needs, including turning, toileting, mouth swab. Make sure patients call light is within reach. Collaborate patient care and needs with primary RN. Field patient requests for comfort and updates on completion of care to the primary RN. Communicate patient observations to the primary RN Take routine vital signs as per standards and RN requests.. Take repeat temperatures after tylenol administration and orthostatic pre and post fluid administration. Utilize bladder scanner to determine amount of urine in patient’s bladder and communicate results to the RN. Assist in collection of specimens; stool, clean catch and pedi-bag urine specimens, and sputum specimens. Maintains all annual training requirements. Clean and stores instruments as directed. Inventory instruments per shift and report needs for replacements to the Lead EDT. Guaiac stool specimens and perform urine dipstick. Performs FSBS. Performs the QC for necessary point of care testing. Restock supplies: Linens and standard supply items in all rooms. Blanket warmer and IVF warmer, date all IVFs and rotate them to avoid outdating. Check par levels of soft restraints and contact Laundry if more are needed. Sets up new irrijet systems for wound irrigation and cleaning, dating them appropriately. Determine need for additional food items for patients including popscicles. Assist with and set up for selected procedures, such as simple pelvics, suturing, holding for blood draws, and holding for LP testing. Runs errands; i.e., patient belongings to floor, charts to units. Prepare patient rooms pre and post discharge. Wipes down carts and equipment with disinfectant and places clean linen on carts. Maintain ongoing communication between nursing and medical staff about their patient observations and communicate needs of patients. Assist with application of monitor lead placement, pulse oximetry and oxygen cannula or mask under the direction of the RN. Perform wound and burn care under RN discretion and supervision. Dressing application using clean technique. Assist patient with crutches fitting, splinting, and gait training. Assist patients with dressing and undressing. Assist patients with toileting. Maintain supply of wheel chairs in Emergency Department. Stay with confused patients and children, as needed and directed by the RN caring for the patient. Assist with patients needing to be restrained per hospital policy. Performs the 15 minute checks and documents in the Electronic Medical Record. Weighs patients as directed by the RN caring for the patient. Provide temporary break relief for unit secretary. Performs the role of the Unit Secretary as needed to cover ill calls. Chart data obtained and procedures performed. Demonstrate compliance with Standard Precautions and utilize appropriate personal protective equipment. Completes EKGs and blood draws as ordered Attends the full crisis intervention and de-escalation course provided at Central Washington Hospital to prepare for being a Code Gray Team member. Responds as the Code Gray Team Leader to all Code Grays in the house. Understand principles of asepsis. Understand principles of correct body mechanics and is able to apply these in assisting patients during transfer, lifting and ambulation. (Refer to Physical Requirements Analysis) Required to maintain active Basic Life Support (CPR) certification. Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: Current CNA License. Completed Confluence Health CWH & Clinics skills training and competency program. Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management. Desired: Recent work experience in Emergency Medicine, acute care, or related field. Physical/Sensory Demands: O = Occasional, represents 1 to 25% or up to 30 minutes in a 2-hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2-hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2-hour workday. Walking - C Sitting/Standing - F Reaching: Shoulder Height - F Reaching: Above shoulder height - O Reaching: Below shoulder height - F Climbing - O Pulling/Pushing: 25 pounds or less - F Pulling/Pushing: 25 pounds to 50 pounds - F Pulling/Pushing: Over 50 pounds - O Lifting: 25 pounds or less - F Lifting: 25 pounds to 50 pounds - F Lifting: Over 50 pounds - O Carrying: 25 pounds or less - F Carrying: 25 pounds to 50 pounds - O Carrying: Over 50 pounds - O Crawling/Kneeling - O Bending/Stooping/Crouching - F Twisting/Turning - F Repetitive Movement – O Physical Exposures for This Position: Unprotected Heights - No Heat - No Cold - No Mechanical Hazards - Yes Hazardous Substances - Yes Blood Borne Pathogens Exposure Potential - Yes Lighting - Not specified Noise - No Ionizing/Non-Ionizing Radiation - Yes Infectious Diseases - Yes  

Position Summary: The purpose of the RN Case Manager position is to support the physician and interdisciplinary team in facilitating patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates utilization management and care facilitation. Essential Functions: Facilitation of the collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement Application of process improvement methodologies in evaluating outcomes of care Coordinating communication with physicians Coordinates/facilitates patient care progression throughout the continuum. Works collaboratively and maintains active communication with physicians, nursing and other members of the multi-disciplinary care team to effect timely, appropriate patient management. Address/resolves system problems impending diagnostic or treatment progress. Proactively identifies and resolves delays and obstacles. Seeks consultation from appropriate disciplines/ departments as required to expedite care. Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues. Collaborates with the physician and all members of the multidisciplinary team to facilitate care for designated case load; monitors the patient’s progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective; facilitates the following on a timely basis Modifications of plan of care, as necessary, to meet the ongoing needs of the patient; Communication to third party payors and other relevant information to the care team; Completion of all required documentation in the EHR and patient records Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting. Completes Utilization Management and Quality Screening for assigned patients. Identifies at-risk populations using approved screening tool and follows established reporting procedures. Refers case and issues to Care Management Medical Director in compliance with Department procedures and follows up as indicated. Discusses payor criteria and issues on a case-by-case basis and follows up to resolve problems with payors as needed. Uses quality screens to identify potential issues and forwards information to Clinical Quality Review Department. Ensures that all elements critical to the plan of care have been communicated to the patient/family and member of the healthcare team and are documented as necessary to assure continuity of care. Collaborates/communicates with internal & external case managers. Initiates and facilitates referrals for home health care, hospice, medical equipment and supplies. Facilitates transfer to other facilities as appropriate. Actively participates in clinical performance improvement activities. Assists in the collection and reporting of resource and financial indicators including case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials and appeals. Uses data to drive decisions and plan/implement performance improvement strategies related to case management for assigned patients, including fiscal, clinical and patient satisfaction data. Collects, analyzes and addresses variance from the plan of care/care path with physician and/or members of the healthcare team. Uses concurrent variance data to drive practice changes and positively impact outcomes. Collects delay and other data for specific performance and/or outcome indicators as determined by Director or Manager of Case Management. Documents key clinical path variances and outcomes which relate to areas of direct responsibility. Uses pathway data in collaboration with other disciplines to ensure effective patient management concurrently. Ensures safe care to patients adhering to policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as a preceptor, mentor, and resource to less experienced staff. Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: Current and valid license to practice as a Registered Nurse RN in the state of Washington. Excellent interpersonal communication and negotiation skills. Strong analytical, data management and PC skills. Understanding of venues of care and community resources. Desired: Professional certification as a Case Manager encouraged within three years of employment. One-year clinical experience preferred. Current working knowledge of utilization management, case management, performance improvement and managed care reimbursement preferred Physical/Sensory Demands: O = Occasional, represents 1 to 25% or up to 30 minutes in a 2-hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2-hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2-hour workday. Physical/Sensory Demands for This Position: Walking – C Sitting/Standing - F Reaching: Shoulder Height - F Reaching: Above shoulder height - O Reaching: Below shoulder height - F Climbing - O Pulling/Pushing: 25 pounds or less - F Pulling/Pushing: 25 pounds to 50 pounds - F Pulling/Pushing: Over 50 pounds - O Lifting: 25 pounds or less - F Lifting: 25 pounds to 50 pounds - O Lifting: Over 50 pounds - O Carrying: 25 pounds or less - F Carrying: 25 pounds to 50 pounds - O Carrying: Over 50 pounds - O Crawling/Kneeling - O Bending/Stooping/Crouching - O Twisting/Turning - F Repetitive Movement - F Working Conditions:   Work is performed in an office environment. Involves frequent contact with staff, leadership and practitioners. Work may be stressful at times. Frequent day travel between various office, campuses and meeting locations. Physical Exposures for This Position: Unprotected Heights – No Heat – No Cold – No Mechanical Hazards – Yes Hazardous Substances – Yes Blood Borne Pathogens Exposure Potential – Yes Lighting – No Noise – No Ionizing/Non-Ionizing Radiation – Yes Infectious Diseases – Yes

Position Summary: Assists patients with activities of daily living, provides basic nursing care to all patients, and assists in maintaining a safe and clean environment under the direction and supervision of the Registered Nurse in charge of the patient and/or unit. May also be utilized as a Bedside Assistant, observing, interacting with and providing care to patients requiring 1:1 supervision. Further duties are outlined in the CNA Scope of Practice policy and the designated tasks on the MA-Registered task list upon completion of orientation. Essential Functions: Demonstrates communication and interactions in accordance to Confluence Health Code of Conduct in all aspects of job performance. Perform related assignments and tasks as requested in order to promote positive visitor, family, and staff relations. Provides high quality patient care in a caring and compassionate manor. Reports any observed change in patient condition or behavior promptly to the nurse. Ensures are patient care tasks are completed timely. Performs or assists with duties as outlined in the CNA Scope of Practice under the direction of the Registered Nurse. Demonstrates competence in providing morning, evening, and general care routines in accordance with established nursing care procedure to ensure patients' comfort and safety. Takes and records vital signs, height, weight, intake and output, and other measurements as applicable, in an accurate and timely manner.  Reports all variations from normal to the RN in charge of the patient. Obtains finger stick blood glucose as delegated by the RN unless working in an area where this is prohibited. Prepares patients for meals, assists in feeding patients (if necessary), distributes fresh water and other nourishment according to patients’ needs. Assists patients with elimination needs.   Ambulates/Transfers patients using proper body mechanics and patient safety techniques. Assists nurse in treatment procedures as needed. Documents accurately and timely in the patient medical record. Maintains a safe and sanitary environment. Identifies patient by name and checks patient’s name band for correct identification. Demonstrates a thorough knowledge of safety policies and procedures; knows/practices proper body mechanics. Demonstrates knowledge of infection control and isolation procedures and policies.  Participates in hospital emergency and disaster drills; knows personal role in the event of a fire and other emergency codes while on duty. Actively participates in quality improvement programs. Demonstrates an ongoing awareness of and participation in quality improvement process. Incorporates results obtained through the quality improvement process into practice to enhance performance. Reports to director/clinical manager any suggestions or recommendations for changes within the departmental policies and procedures. Actively maintains current knowledge base on workflows and process.  Participates in evaluation/improvement process with Director/Clinical Manager. Assumes responsibility for own professional development and personal growth. Adheres to Confluence Health and Central Washington Hospital/Wenatchee Valley Hospital policies and unit standards as applicable. Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: Graduate of an accredited nursing assistant program and: Has a High School Diploma or GED. Has a current WA certified CNA license. Eligible to obtain Medical Assistant: Registered certification where applicable (application completed during the hiring process). Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management. Desired: Not Specified. Physical/Sensory Demands: O = Occasional, represents 1 to 25% or up to 30 minutes in a 2-hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2-hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2-hour workday. Physical/Sensory Demands for This Position: Walking - C Sitting/Standing - F Reaching: Shoulder Height - F Reaching: Above shoulder height - O Reaching: Below shoulder height - F Climbing - O Pulling/Pushing: 25 pounds or less - F Pulling/Pushing: 25 pounds to 50 pounds - F Pulling/Pushing: Over 50 pounds - O Lifting: 25 pounds or less - F Lifting: 25 pounds to 50 pounds - F Lifting: Over 50 pounds - O Carrying: 25 pounds or less - F Carrying: 25 pounds to 50 pounds - O Carrying: Over 50 pounds - O Crawling/Kneeling - O Bending/Stooping/Crouching - F Twisting/Turning - F Repetitive Movement - O Working Conditions:   Acute Care Nursing Physical Exposures for This Position: Unprotected Heights - No Heat - No Cold - No Mechanical Hazards - Yes Hazardous Substances - Yes Blood Borne Pathogens Exposure Potential - Yes Lighting - No Noise - No Ionizing/Non-Ionizing Radiation - Yes Infectious Diseases - Yes

The Health Services Coordinator Assistant plays a crucial role at the Center of Occupational Health and Education by helping Health Service Coordinators with their day to day work activities. The Health Services Coordinator Assistant will help support claim coverage in addition to managing a light caseload of claims from an assigned territory of providers.  Claim coordination activities include ensuring  forms are received and complete; contacting injured workers, employers, providers, L&I staff, and other stakeholders to assist in the return-to-work process; and identifying return-to-work barriers and resources for resolution. In addition, the Health Services Coordinator Assistant will provide community outreach and organizing of provider volume and credentialing.    MINIMUM QUALIFICATIONS 3 years’ experience in direct patient care, return-to-work coordination, occupational health care, or equivalent experience. Two years’ experience related to health care credentialing or provider relations. Data management and data tracking Efficient in Excel Communication skills PREFERRED QUALIFICATIONS AA degree or some college in business, or a combination of education and experience to include college courses in English or Communications. SPECIFIC PERFORMANCE RESPONSIBILITIES  - All functions are essential functions unless otherwise noted. Administrative and Credentialing Duties :  Coordinate and process health care provider applications and related verifications required for their enrollment in the COHE program, including clinic and facility leadership. Communicate to  keep health care providers and facility staff informed of their application status and reaches out to them to gather all required information. Acts proactively to get new health care providers processed and to record any changes in personnel or contact information at participating health care organizations. May perform other administrative duties.  Assist with claim coverage:  Acts as resource to assist in referring patients to appropriate providers throughout the region. Health Service Coordinator Assistances billable activities are limited to: Initial and follow up contact to physician, employer &/or injured worker once claim initiated for clarification of return-to-work program, light duty availability, transitional work plans, and to provide resource to inquiries about COHE. Establish relationships with health care providers participating in the COHE. Delivers professional presentations for appropriate groups promoting participation and/or support for the COHE. Triage and respond to questions from all customers. Documents necessary information in EMR and communicates to claim, regardless of  billable status.  Team Player:  Promotes a positive, calm, and effective work environment throughout the unit that contributes to staff recruitment and retention. Provides input for the performance appraisals of other staff members. Orients staff members when requested. Demonstrates an awareness of self-responsibility and accountability for the job at hand by utilizing worked hours efficiently.  In-service Education:   Attends all in-service education programs mandated by SLRI, state, and federal regulations. Conducts or assists with at least one in-service per year. Pursues educational activities to maintain a current level of knowledge and competency.  Customer Service :  Is a positive representative of INHS at all times. Is pleasant, respectful, and courteous in all interactions with patients, families, staff, and other visitors Works effectively with all healthcare team members, patients, and significant others. Demonstrates behaviors that reflect the key, moral commitments, ethical principles, values and philosophy of the Institute. Remains flexible in adapting to scheduling patterns and resolving scheduling conflicts.  Quality Improvement: Demonstrates commitment to continuous quality improvement in all job responsibilities. Participates in performance improvement activities. Contributes and participates in program development. Facilitates accomplishment of departmental goals. PHYSICAL & SENSORY REQUIREMENTS, WORK ENVIRONMENT & CONDITIONS : May operate computer for extended periods of time. Lift, carry push, pull objects up to 10 lb, with occasional lifting and carrying to 20lbs. Finger and hand dexterity to adequately handle/manipulate equipment and adequate hearing and visual acuity. Communicate extensively via telephone, face-to-face, e-mail, and fax. May sit for extended periods of time. Stoop or bend occasionally. Work with frequent interruptions. Occasional travel Bloodborne Pathogens Category- Level III    

Position Summary: The Medical Assistant Certified will assist the provider and health care team in providing excellent customer service and quality patient care by performing a variety of clerical and patient-related tasks.  Duties may include but are not limited to: injections, measuring patient vital signs (weight, height, blood pressure, pulse, respirations, and temperature), managing rooming and patient flow, pre-visit preparation, assist with the patient visit, post-visit duties, informing the provider of schedule changes that impact patient flow.  May assist with front office activities, scheduling tasks and reporting test results as directed by the provider. Essential Functions: Greets patients in a prompt and friendly manner and prepares patient for exam; in conjunction with clinical team to maintain timely flow of patients. Obtains and records appropriate vital signs, per department protocols or guidelines in the electronic medical record (EMR). Obtains patient medical history and reason for visit; documents accurately, in order to maintain a complete and legally correct medical record. Administer injections and medications as directed by the provider. Administer injections and medication as directed by the provider. Assists in procedures and minor emergencies, as directed by the provider or RN with in the Medical Assistant Certified scope of practice. Schedules lab, x-ray, and other tests as directed by the provider. Instructs the patient in routine collection of samples; testing procedures and general requirements by specific depts. Provides follow-up lab results and callbacks to patients as delegated. Communicates with patients, relays important information to the provider and provides follow-up to the patient. Tasks may include contacting the pharmacy with medication orders. Responsible for maintaining clean exam rooms, cleaning instruments and stocking items for use in the exam and procedure rooms. Required to maintain active Basic Life Support (CPR) certification. Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: High school graduate or GED Accredited Medical Assisting program graduate, or enrolled in externship program. Candidates must be eligible to apply or have applied for an Medical Assistant Interim (IC) or Medical Assistant - Certified (CM) license through the Washington State Department of Health. Desired: Previous experience as a Medical Assistant in an ambulatory care setting. Basic computer skills. Physical/Sensory Demands: O = Occasional, represents 1 to 25% or up to 30 minutes in a 2-hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2-hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2-hour workday. Physical/Sensory Demands for This Position: Walking - F Sitting/Standing - C Reaching: Shoulder Height - O Reaching: Above shoulder height - O Reaching: Below shoulder height - C Climbing - Not specified Pulling/Pushing: 25 pounds or less - F Pulling/Pushing: 25 pounds to 50 pounds - F Pulling/Pushing: Over 50 pounds - F Lifting: 25 pounds or less - F Lifting: 25 pounds to 50 pounds - O Lifting: Over 50 pounds - O Carrying: 25 pounds or less - F Carrying: 25 pounds to 50 pounds - O Carrying: Over 50 pounds - O Kneeling - O Bending/Stooping/Crouching - F Twisting/Turning - F Repetitive Movement - C Working Conditions:   Work is performed at a work station and in patient exam rooms, where space may be limited and confined. Requires a combination of working closely with others. Hours may be irregular at times; overtime may be required. Requires working under stressful conditions. General supervision is provided by the Practice Manager with additional instructions, guidance, and directions provided by the providers with whom the Medical Assistant Certified is working. Physical Exposures for This Position: Unprotected Heights - No Heat - No Cold - No Mechanical Hazards - No Hazardous Substances - Yes Blood Borne Pathogens Exposure Potential - Yes Lighting - Not specified Noise - No Ionizing/Non-Ionizing Radiation - Yes Infectious Diseases - Yes

Position Summary: Assists patients with activities of daily living, provides basic nursing care to all patients, and assists in maintaining a safe and clean environment under the direction and supervision of the Registered Nurse in charge of the patient and/or unit. May also be utilized as a Bedside Assistant, observing, interacting with and providing care to patients requiring 1:1 supervision. Further duties are outlined in the CNA Scope of Practice policy and the designated tasks on the MA-Registered task list upon completion of orientation. Essential Functions: Demonstrates communication and interactions in accordance to Confluence Health Code of Conduct in all aspects of job performance. Perform related assignments and tasks as requested in order to promote positive visitor, family, and staff relations. Provides high quality patient care in a caring and compassionate manor. Reports any observed change in patient condition or behavior promptly to the nurse. Ensures are patient care tasks are completed timely. Performs or assists with duties as outlined in the CNA Scope of Practice under the direction of the Registered Nurse. Demonstrates competence in providing morning, evening, and general care routines in accordance with established nursing care procedure to ensure patients' comfort and safety. Takes and records vital signs, height, weight, intake and output, and other measurements as applicable, in an accurate and timely manner.  Reports all variations from normal to the RN in charge of the patient. Obtains finger stick blood glucose as delegated by the RN unless working in an area where this is prohibited. Prepares patients for meals, assists in feeding patients (if necessary), distributes fresh water and other nourishment according to patients’ needs. Assists patients with elimination needs.   Ambulates/Transfers patients using proper body mechanics and patient safety techniques. Assists nurse in treatment procedures as needed. Documents accurately and timely in the patient medical record. Maintains a safe and sanitary environment. Identifies patient by name and checks patient’s name band for correct identification. Demonstrates a thorough knowledge of safety policies and procedures; knows/practices proper body mechanics. Demonstrates knowledge of infection control and isolation procedures and policies.  Participates in hospital emergency and disaster drills; knows personal role in the event of a fire and other emergency codes while on duty. Actively participates in quality improvement programs. Demonstrates an ongoing awareness of and participation in quality improvement process. Incorporates results obtained through the quality improvement process into practice to enhance performance. Reports to director/clinical manager any suggestions or recommendations for changes within the departmental policies and procedures. Actively maintains current knowledge base on workflows and process.  Participates in evaluation/improvement process with Director/Clinical Manager. Assumes responsibility for own professional development and personal growth. Adheres to Confluence Health and Central Washington Hospital/Wenatchee Valley Hospital policies and unit standards as applicable. Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: Graduate of an accredited nursing assistant program and: Has a High School Diploma or GED. Has a current WA certified CNA license. Eligible to obtain Medical Assistant: Registered certification where applicable (application completed during the hiring process). Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management. Desired: Not Specified. Physical/Sensory Demands: O = Occasional, represents 1 to 25% or up to 30 minutes in a 2-hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2-hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2-hour workday. Physical/Sensory Demands for This Position: Walking - C Sitting/Standing - F Reaching: Shoulder Height - F Reaching: Above shoulder height - O Reaching: Below shoulder height - F Climbing - O Pulling/Pushing: 25 pounds or less - F Pulling/Pushing: 25 pounds to 50 pounds - F Pulling/Pushing: Over 50 pounds - O Lifting: 25 pounds or less - F Lifting: 25 pounds to 50 pounds - F Lifting: Over 50 pounds - O Carrying: 25 pounds or less - F Carrying: 25 pounds to 50 pounds - O Carrying: Over 50 pounds - O Crawling/Kneeling - O Bending/Stooping/Crouching - F Twisting/Turning - F Repetitive Movement - O Working Conditions:   Acute Care Nursing Physical Exposures for This Position: Unprotected Heights - No Heat - No Cold - No Mechanical Hazards - Yes Hazardous Substances - Yes Blood Borne Pathogens Exposure Potential - Yes Lighting - No Noise - No Ionizing/Non-Ionizing Radiation - Yes Infectious Diseases - Yes  

Position Summary: To provide psychotherapy services to the patients of Confluence Health / Wenatchee Valley Hospital & Clinics. Essential Functions: Conduct Intake Assessments for adult clients according to departmental procedures, funding source requirements, and evidence-based/strength-based model approaches. Develop Individualized Treatment Plans for each client according to policies of the department and funding source requirements. Provide ongoing individual, family, or group counseling for the client and/or natural supports according to departmental procedures, funding source requirements, and using evidence/strength-based approaches. Document clinical activity according to policies of the department and in compliance with required timelines. Provide case management services as identified on the Individualized Treatment Plan, including linking patients and supports to community resources and other services, as appropriate, and coordinating Behavioral Health treatment services and intervention strategies with internal and/or external supports as appropriate. Provide consultation to primary care and/or specialty care providers regarding patients’ diagnosis, treatment plan, and status changes, as appropriate. Provide outreach services to community partners regarding behavioral issues including providing educational training and/or onsite intervention services. May include some administration, scoring and interpretation of psychological assessments (e.g., cognitive, neurological, and/or personality assessments). Comply with all departmental, agency, and funding source requirements, policies, and procedures. Attend all required agency and departmental meetings as indicated by supervisor. Participate in education of Post-Doctoral psychologists and supervision as applicable Participate in regular supervision. Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required: Doctorate (Ph.D., Psy.D.) in Counseling or Clinical Psychology. Minimum one-year post-doctoral experience in a health care setting is preferred. Active Washington State Psychologist license, by start date. Driver’s License with good driving record and access to a vehicle that is legally insured to be used for off-site clinical services, consultation, or case management. Desired: Experience in healthcare. Physical/Sensory Demands: O = Occasional, represents 1 to 25% or up to 30 minutes in a 2-hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2-hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2-hour workday. Physical/Sensory Demands for This Position: Walking – O Sitting/Standing - C Reaching: Shoulder Height - F Reaching: Above shoulder height - F Reaching: Below shoulder height - F Climbing - O Pulling/Pushing: 25 pounds or less - O Pulling/Pushing: 25 pounds to 50 pounds - O Pulling/Pushing: Over 50 pounds - O Lifting: 25 pounds or less - O Lifting: 25 pounds to 50 pounds - O Lifting: Over 50 pounds - O Carrying: 25 pounds or less - O Carrying: 25 pounds to 50 pounds - O Carrying: Over 50 pounds - O Crawling/Kneeling - O Bending/Stooping/Crouching - O Twisting/Turning - O Repetitive Movement - F Working Conditions:   The position requires a combination of working independently, as well as working closely with others as part of a multi-disciplinary team. Hours may be irregular at times, including occasionally working beyond normal business hours. Requires working under occasionally stressful conditions. Physical Exposures for This Position: Unprotected Heights – No Heat – No Cold – No Mechanical Hazards – No Hazardous Substances – No Blood Borne Pathogens Exposure Potential – Yes Lighting – No Noise – No Ionizing/Non-Ionizing Radiation – No Infectious Diseases – Yes  

POSITION SUMMARY The Coder supports the mission of providing quality healthcare to the patients of WhidbeyHealth by supporting the Patient Financial Services department to ensure health records are coded and charged accurately and efficiently. This position may be responsible for applying the appropriate diagnostic and procedural codes to health records for claims processing, or assessing, charging, and reconciling health records. The Coder follows all federal, state and payer specific regulations and policies pertaining to documentation and coding requirements to ensure all work is in compliance with established guidelines. EDUCATION AND EXPERIENCE Qualified candidates must have an advanced knowledge of medical terminology, be able to demonstrate good organizational skills with an attention to detail and possess effective, professional interpersonal skills. Completion of an AHIMA or AAPC training course credentialed/ certified in coding or comparable medical billing and coding certification program required, or two (2) years of previous medical billing and coding experience required. High school diploma or equivalent required.  

POSITION SUMMARY The Certified Nursing Assistant (CNA) provides direct basic nursing care under the supervision of the Registered Nurse (RN) or Licensed Practical Nurse (LPN) as defined in RCW 18.79.260(3)e.    The individualized plan includes meeting patients' routine care needs such as taking patient vital signs, and providing comfort measures such as the patients personal hygiene needs.   The CNA communicates changes in patient care needs or concerns directly to the supervising licensed nurse.   He/She must demonstrate compassion and concern in the care of others, be able to accept direction and work effectively on the care delivery team.   The CNA must utilize good time management skills and infection control practices to facilitate efficient and safe patient care.   By maintaining high standards of excellence, a qualified CNA will demonstrate the ability to support and further a patient-centered care culture demonstrating commitment to the WhidbeyHealth standards of behavior and the Patient's First philosophy.   EDUCATION AND EXPERIENCE High school diploma or General Education Diploma (GED), successful completion of a Certified Nursing Assistant program, CNA certification in the state of Washington and current BLS HCP verification.  Recent patient care experience in an acute care setting is required.

***Please note: this is a pool shift position, no guarantee of hours***   Position Summary: To assist the physician and nursing staff in a particular department with the management of phone coverage, making appointments, patient flow, prior authorizations, and general paperwork so that quality patient care can be provided as efficiently and pleasantly as possible. Essential Functions: 1.      Answers phones; takes accurate messages and sends for medical records as needed; communicates with physicians and nurses as needed; returns calls as directed by physicians or nursing staff. 2.      Submits and tracks prior authorization requests 3.      Makes appointments, understanding the scheduling needs of the various physicians in the department. 4.      Schedules special exams, lab, x-ray, and/or surgical procedures as directed. 5.      Generally assists patient when need is apparent. 6.      Generally keeps current on the scheduling and staffing situation in the department (when doctors and nurses are in or out) in order to coordinate scheduling needs. 7.      Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications: Required : High school graduate or GED. Requires the ability to relate effectively with co-workers, physicians, and staff and to function as part of a team. The ability to relate effectively to patients, family members, and the general public. The ability to work efficiently amidst ongoing distractions; the ability to work independently with minimal direct supervision. Good organizational skills. The ability to speak to others with a pleasant phone manner. Attention to detail and numerical accuracy. The ability to respond appropriately in an emergency situation. The ability to reason and think logically to solve problems. The ability to use judgment and make decisions. The ability to deal effectively with the public in confrontational situations. The ability to maintain the confidentiality of patient information. The ability to perform work against deadlines. The ability to examine documents for accuracy and completeness; and the ability to speak clearly and concisely. Leadership abilities and the ability to instruct others are also important. Also needed is the ability to negotiate and work through issues and the ability to communicate effectively in written form. Desired : Medical terminology course. Previous experience in a medical or related type of facility or office. Prior computer experience. Ability to type at least 35 wpm.

Responsible for collection and processing of information required to complete patient registration for Island Hospital services while providing excellent customer service. Responsible for performing quality registrations, providing customer service to internal and external customers as well as multiple clerical duties. Duties:   Assist in patient registration. Obtain specific information from patients, such as demographics, insurance coverage, and/or financial information required to accurately complete all types of registrations including Inpatient, Outpatient, ER, Observation, Client and Recurring patient visits for Island Hospital services.  Obtain necessary signatures on forms.  Process diagnostic orders into Meditech, including entering billing codes & obtaining signed ABN’s when necessary. Verify insurance eligibility using electronic resources.  May require phone calls to obtain necessary account information to assure registration is complete & accurate. Customer Service - Answer switchboard calls and department phones in a professional, welcoming manner, to determine nature of business and transfers calls to proper destination, or assist callers.  Greet all patients, visitors & co-workers courteously, providing general information & direction assistance as needed.  Exhibits Island Hospital’s Promise at all times while on duty or while representing the hospital in/outside of the facility. Assist with a variety of clerical duties which may include, but is not limited to: Mail Processing (inbound w/cash batch & outbound mail) assist with ordering supplies for department, receive over the counter payments (cash, check or credit cards), accurately maintain and balance the cash drawer.  Provide clerical support for other hospital departments including, but not limited to, assisting with miscellaneous registration processes, ambulance account processing, reference lab processing, claims processing, sorting, scanning, and filing.  May require data entry of charges or calling patients or other facilities to obtain necessary account information.   Requirements: Minimum six months experience as an office receptionist; and/or medical skill experience required. Experience with CPT, ICD9 coding and medical terminology preferred. Ability to accurately type keyboard 40 wpm, use a ten key calculator by touch.

UW Neighborhood Clinics (UWNC) has an exciting opportunity for a Medical Assistant to join our dynamic team at the Shoreline Clinic! UWNC is a part of the renowned UW Medicine Health System.   We are a not-for-profit, community-based, and physician-led primary care serving patients in 14 clinic locations throughout the greater Seattle Area, Olympia, Smokey Point, and Orcas & Lopez Islands.     UWNC is committed to excellence in patient care and customer service. We strive to serve all patients and family members with compassion and respect and are proud to deliver the highest quality, safest, and most effective care to every patient every time.    We combine the friendliness of a small clinic setting with the innovations of a respected academic institution.   At UWNC, patients come first.   We are proud to report that the Washington Health Alliance rankings posted in 2014 note our patients rated UWNC as one of the top 5 medical groups in the state.   We need your help to build on this great achievement.     Our ideal candidate:   ·          Enjoys working at the top of their scope and truly partnering with patients, providers and the extended care team. ·          Values team work, problem solving, engagement and adaptability. ·          Embraces change and practices direct communication. ·          Believes Patients Are First and is committed to delivering high quality clinical care and excellent customer service   Eligible candidates have completed an accredited Medical Assistant program and currently have active Medical Assistant – Certification or Medical Assistant – Interim status with the Washington State Department of Health.   This position is full-time and comes with an excellent compensation package that includes a competitive starting salary, generous paid time off, and full benefits, including 401(k) and a 6% retirement plan contribution.   UWNC also provides up to $99 monthly towards public transportation.   UWNC proudly supports your continuing professional growth with up to $2500 annual tuition reimbursement.

JOB QUALIFICATIONS Experience: Previous experience in housekeeping or janitorial service preferred. Education: High school diploma/GED. Knowledge/Skills/Abilities: Ability to communicate in English; ability to read and comprehend written instructions. Attention to detail and demonstrated customer service skills. Licenses/Registrations/Certifications: none.   JOB SUMMARY The Environmental Service Worker is responsible for cleaning functions in various areas of the hospital.  He/she performs a variety of routine tasks to maintain patient and non-patient areas meeting cleanliness and sanitation standards as directed by the department Manager.   WORKING CONDITIONS & PHYSICAL REQUIREMENTS The work requires regular, recurring and prolonged physical exertion such as standing or walking for prolonged periods of time; frequent bending, reaching, stooping, crouching, crawling, and stretching is necessary. The employee must exert 10-20 pounds of force constantly to move objects and must frequently lift and/or move objects up to 40 pounds.Requires frequent repetitive hand/wrist motions and finger manipulation. Requires normal/corrected vision and hearing to normal range. The work involves recurring exposure to moderate risks which require special safety and health precautions and the use of Personal Protective Equipment; risks such as exposure to housekeeping cleaning agents, odors, dust, fumes, airborne particles, toxic or caustic chemicals; exposure to bloodborne pathogens and outdoor weather conditions.   

Job Title: Director of the Business Office Department: Administration Immediate Supervisor Title: Executive Director Job Supervisory Responsibilities: General supervision over business office staff supported by a Coding Supervisor. General Summary : An exempt, management position responsible for directing and coordinating the overall functions of the business office to ensure maximization of cash flow, supporting multiple clinic sites coding and billing support needs, while improving patient, physician, and other customer relations. Essential Job Responsibilities: 1. Directly manages the centralized billing function for a multi-site multi-specialty physician group representing multiple sites. 2. Manages the business office within the established operating, staff and capital budgets, including participating in annual planning, and providing monthly status reports. 3. Oversees billing and collections, and data processing to ensure accurate patient billing and efficient account collection. Ensures adherence to insurance payor contracts, collection policies and procedures and relevant state collection laws. 4. Responsible for reviewing, calculating potential reimbursement, and making recommendations for participation of all managed care contracting. 5. Responsible for negotiating and administering all collection agency contracts. 6. Reviews status of patient accounts to identify and resolve billing and processing problems in a timely manner. 7. Establishes and implements a system for the collection of delinquent accounts ensuring third-party payers are contacted. Develops and recommends credit and collection policies. Makes recommendations for improvement. 8. Responsible for maintaining a thorough and current policy and procedure manual specific to the centralized processing of the billing function. 9. Works in conjunction with the Clinic Managers to develop and ensure the workflows of the clinic sites meet meaningful use and any other incentive-based or regulatory reporting program participation criteria within the current software PM/EMR program. 10. Assists clinic managers with implementing changes that focus on provider eeting regulatory, payor agreements, or any financial issues impacting the medical practices. 11. Maintains open communications with clinic staff, physicians, advanced practitioners, and all PRH support service departments. 12. Develops and oversees business systems utilized within the billing office and works with information technology to ensure timely and accurate implementation. 13. Prepares and submits monthly reports to the Executive Director and PRH CFO. Additional reporting back to clinic managers and providers should be provided monthly focusing on updates and identifying problematic areas. 14. Assists with sand supports coordination of ubsequent training of the clinic support staff for computerized billing. 15. Participates in and fosters an approach to continuously improving quality that includes both intradepartmental and interdepartmental activities. 16. Other duties as assign Education: Bachelor's degree preferred in business administration, health care administration or related field or minimum five years of experience as a revenue cycle/business office manager. Experience: 1. Minimum seven years of experience in a medical business office, five years as a department manager in a revenue cycle/business office department. 2. Current knowledge of computerized medical billing systems including electronic claims, follow-up, collections and refunds. 3. Knowledge, experience and proficiency with word processing, spreadsheets and database operations. Other Requirements : None Performance Requirements: Knowledge: 1. Knowledge of revenue cycle management, general business management, and basic accounting principles to direct the business office. 2. Sufficient knowledge of policies and procedures to accurately answer questions from internal and external customers. 3. Broad-based knowledge of relevant insurance regulations and familiarity with the Health Insurance Portability and Accountability Act. 4. Knowledge regarding up to date MACRA/MIPS/Meaningful Use/ACO criteria. Skills: 1. Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public. 2. Skill in developing, implementing, and administering budgets. Abilities: 1. Ability to communicate in writing, over the telephone, and in person with office staff and insurance representatives in an effective manner. 2. Ability to recognize, evaluate, solve problems, and correct errors. 3. Ability to conceptualize work flow, develop plans, and implement appropriate actions. Equipment Operated : Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Work Environment : Position is in a well-lighted office environment. Occasional evening and weekend work. Mental/Physical Requirements : Daily activity is 80 percent sitting and 20 percent walking or standing. Sedentary work - exerts up to 10 pounds of force occasionally (occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (frequently: activity or condition exists from 1/3 or 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

JOB QUALIFICATIONS Experience: Previous experience in housekeeping or janitorial service preferred. Education: High school diploma/GED. Knowledge/Skills/Abilities: Ability to communicate in English; ability to read and comprehend written instructions. Attention to detail and demonstrated customer service skills. Licenses/Registrations/Certifications: none.   JOB SUMMARY The Environmental Service Worker is responsible for cleaning functions in various areas of the hospital.  He/she performs a variety of routine tasks to maintain patient and non-patient areas meeting cleanliness and sanitation standards as directed by the department Manager.   WORKING CONDITIONS & PHYSICAL REQUIREMENTS The work requires regular, recurring and prolonged physical exertion such as standing or walking for prolonged periods of time; frequent bending, reaching, stooping, crouching, crawling, and stretching is necessary. The employee must exert 10-20 pounds of force constantly to move objects and must frequently lift and/or move objects up to 40 pounds.Requires frequent repetitive hand/wrist motions and finger manipulation. Requires normal/corrected vision and hearing to normal range. The work involves recurring exposure to moderate risks which require special safety and health precautions and the use of Personal Protective Equipment; risks such as exposure to housekeeping cleaning agents, odors, dust, fumes, airborne particles, toxic or caustic chemicals; exposure to bloodborne pathogens and outdoor weather conditions.   

The Coding Specialist codes diagnoses, operations and treatments accurately using approved coding conventions for hospital services. This position reviews patient records and daily reports to accurately assign appropriate ICD-CM, ICD-PCS, CPT and HCPCS codes and determines DRG or other groupers as determined by payers timely and within established productivity benchmarks.   Coding Specialists employed by Island Hospital have the opportunity to participate in a work-at-home job assignment and innovative scheduling to include time spent working at home and/or office-based.    Requirements:  Current status with the American Health Information Association as a Registered Health Information Tech (RHIT), Registered Health Information Administrator (RHIA), or AAPC Certified Coder. Minimum two (2) years multi-specialty physician or hospital coding experience is preferred with previous ER coding experience preferred. 

Ability to provide Mammography and Diagnostic Imaging Services to patients of all ages.  Satisfactory completion of formal radiologic training in an AMA approved school and registered by the ARRT or equivalent.  Licensed by the State of Washington to operate radiologic equipment. 

JOB SUMMARY: The Marketing and Public Relations Coordinator is responsible for conceptualizing, developing and facilitating the implementation of projects related to raising the profile of the hospital to be recognized as a valued neighbor and a key member of the community.  This position serves as a principal representative of the hospital maintaining and developing relationships with key external contacts and the community at large.  This position works collaboratively with the executive team, administrative staff, department leaders and physicians to promote new and on-going initiatives within the community.  In addition, this person will work successfully with representatives from various communities, organizations and neighborhoods with respect to diverse populations and cultures.  This position will be responsible for the further development of the Community Advisory Board and act as a liaison between the hospital and the EvergreenHealth Monroe Foundation. Key goals include enhancing the consumer’s perception of hospital’s service, quality and volume growth.  This position reports directly to the CAO.  Adheres to Hospital’s Policies and Procedures and Philosophy of Care; consistently exhibits professional conduct that is a behavior-based expression of the hospital’s Health & Healing principles.    REQUIRED EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE: Bachelor’s degree or higher in marketing, communications, public relations, business administration or related field.  Minimum of three-five years experi­ence preferred.    

UW Neighborhood Clinics (UWNC) is seeking an RN to be an integral member of the care team to provide care management and coordination services throughout the continuum of care. UWNC is a community-based, not-for-profit primary care network serving patients in 14 clinic locations throughout the greater Seattle area, including Olympia, Smokey Point, and Lopez & Orcas Islands. As an entity within the UW Medicine Health System, UWNC is affiliated with UW Medical Center, Harborview Medical Center, Valley Medical Center, UW School of Medicine, Airlift NW, UW Physicians, and Northwest Hospital.   UWNC is committed to a patient-centered approach to delivering exceptional care to our patients and families. This is evident in how we have embraced the Medical Home model of care and our relentless focus on quality. The cornerstone of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.   The RN supports complex patients by facilitating the patient's implementation of the medical treatment plan through patient-centered education of disease processes and wellness opportunities, and through self-management skill development.   The nurse assists patient access to appropriate health care services and community resource and fosters communications for the benefit of the patient.   The RN employs the nursing process to manage therapy for patients enrolled in Care Management, which includes assessments, planning and evaluating the patient's response to treatment.   This position also supports the provider's practice by partnering with the patient to identify barriers with their current medical treatment plan The RN interacts regularly with providers and personnel from within the UWMC system and outside to include, but not limited to: Pharmacies, clinic/office/hospital personnel, laboratories and home care nurses to coordinate care of patients.   The nurse may teach classes or conduct group visits with other team members such as the social work or dietician.   The RN will also provide ambulatory nursing support as a member of the care team which may include procedures, walk-in triage or provide consultation to the care team staff regarding clinical issues.     Essential Duties and Responsibilities:   Care Management ·          Partners with the patient and family, the primary care provider, and other team members to implement an interdisciplinary plan of care ·          Assesses for health and wellness needs and with the patient, determines the health goals and methods for achieving the outcomes desired.   Completes a nursing assessment to include patient's medical history, disease process, medicals laboratory data, medication adherence and ability to manage therapy per provider's treatment plan ·          Applies nursing process to identify and prioritize healthcare interventions that are appropriate and accurate, effective and reduces the risk of adverse outcomes ·          Documents all pertinent data and communicates in a clear and concise manner ·          Incorporates the patient's preferences and unique characteristics into the care desired by the patient ·          Educates and coaches the patient and family on behavior modification.   Evaluates and manages current or potential side effects of therapy, self-care activities and implications/need for life style changes ·          Monitors personal performance and participates in the analysis of outcome measures to provide guidance and direction for initiating and implementing changes to provide quality and outcomes of patient care at patient, team, clinic or organizational levels.     New grads encouraged to apply. Demonstrated experience with Windows and Microsoft Office applications is required. Experience with an EMR, particularly Epic, is highly desirable. This is a full-time position and comes with an excellent compensation package that includes a competitive starting salary, generous paid time off (4 weeks per year for new employees), and full benefits, including 401(k) and a 6% retirement plan contribution. UWNC also provides up to $99 monthly towards public transportation, as well as mileage reimbursement. UWNC proudly supports your continuing professional growth with tuition reimbursement.

The Registered Nurse for the Emergency Department is responsible for the delivery of patient care through the nursing process of assessment, diagnosis, planning, implementation and evaluation. The Registered Nurse is accountable for the administration of, observation, charting and reporting effects of medications, intravenous procedures, and other therapeutic and diagnostic measures in a safe and accurate manner while operating within established policies, procedures and regulations. The Registered Nurse is an integral member of the patient care team and is expected to be a resource person regarding patient care, specialty area of nursing and development of other staff. Requirements: Must have advanced nursing skills and knowledge, demonstrate the ability to think critically, demonstrate an understanding of triage principles and take appropriate action, identify emergent situations and be able to perform in a calm and professional manner. A minimum of one (1) year of emergency department experience is required. Current Registereed Nurse License issued by the WA Department of Health required. Current Advanced Cardiovascular Life Support Certification. Current Basic Life Support Certification. Curent PALS or ENPC Certificaiton. Trauma Nurse Care Curriculum (TNCC) must be completed within one (1) year of employment.

    SUMMARY STATEMENT & PURPOSE The Health Services Coordinator plays a crucial role at the Center of Occupational Health and Education by providing the best possible outcome for injured workers.   The Health Services Coordinator is responsible to manage a caseload of claims from an assigned territory of providers. Claim coordination activities include ensuring forms are received and complete; contacting injured workers, employers, providers, L&I staff, and other stakeholders to assist in the return-to-work process; and identifying return-to-work barriers and resources for resolution.  In addition, the Health Services Coordinator provides outreach and training to participating stakeholders including: initial orientation of new health care providers, clinics, and support staff; annual ongoing education for providers; and outreach to business and labor groups. Training may require minimal to moderate daytime travel with an occasional overnight stay.  MINIMUM QUALIFICATIONS               BS/BA or equivalent degree Three years’ experience in direct patient care, return-to-work coordination, occupational health care, or equivalent. Ability to make presentations to professional and non-professional audiences. Must have valid driver’s license and acceptable driving record as this position will require the use of personal or rental vehicle. Expect occasional travel of 50 miles (round trip) or less.  Experience in:    Computer skills with proficiency in Word, Excel and PowerPoint. Oral and written communication skills with health care professionals as well as patients.  Organizing community outreach Data management and tracking PREFERRED QUALIFICATIONS   Bilingual English/Spanish Master’s Degree  Experience or certification as a vocational counselor, nurse case manager, accredited case manager working with injured workers in an industrial insurance system or health care setting, or equivalent certification or experience in a health care setting such as a physical therapist or occupational therapist.    SPECIFIC PERFORMANCE RESPONSIBILITIES All functions are essential functions unless otherwise noted.     Care Coordination : Acts as resource to assist in referring patients to appropriate providers throughout the region.  Initial and follow up contact to physician, employer &/or injured worker once claim initiated for clarification of return-to-work program, light duty availability, transitional work plans, and to provide resource to inquiries about COHE.  Develops relationships with health care providers participating in the COHE.  Delivers professional presentations for appropriate groups promoting participation and/or support for the COHE.  Maintains a list of participating employers and labor unions for the COHE.  Fields and responds to questions from all customers. Notes this information in the case notes and sends the information to the claims manager, regardless of this function’s billable status.  Team Player: Promotes a positive, calm, and effective work environment throughout the unit that contributes to staff recruitment and retention. Provides input for the performance appraisals of other staff members. Orients staff members when requested. Demonstrates an awareness of self-responsibility and accountability for the job at hand by utilizing worked hours efficiently.  In-service Education:   Attends all in-service education programs mandated by SLRI, state, and federal regulations. Conducts or assists with at least one in-service per year. Pursues educational activities to maintain a current level of knowledge and competency. Customer Service:   Is a positive representative of INHS at all times. Is pleasant, respectful, and courteous in all interactions with patients, families, staff, and other visitors Works effectively with all healthcare team members, patients, and significant others. Demonstrates behaviors that reflect the key, moral commitments, ethical principles, values and philosophy of the Institute. Remains flexible in adapting to scheduling patterns and resolving scheduling conflicts.  Quality Improvement: Demonstrates commitment to continuous quality improvement in all job responsibilities. Participates in performance improvement activities. Contributes and participates in program development. Facilitates accomplishment of departmental goals.    PHYSICAL & SENSORY REQUIREMENTS, WORK ENVIRONMENT & CONDITIONS.   May operate computer for extended periods of time. Lift, carry push, and pull objects up to 10 lbs., with occasional lifting and carrying to 20lbs. Finger and hand dexterity to adequately handle/manipulate equipment and adequate hearing and visual acuity. Communicate extensively via telephone, face-to-face, e-mail, and fax. May sit for extended periods of time. Stoop or bend occasionally. Work with frequent interruptions. Blood borne Pathogens Category- Level III                                        

The Patient Appointment Coordinator provides clerical support for the Center for Pain Management. Acting as a patient advocate at all times, the coordinator is responsible for scheduling and confirming appointments, verifies patient insurance eligibility & requirements, handles patients upon check-in and check-out, prepares charts for clinic appointments, enters patient demographic and insurance data into electronic medical record (EMR), handles medical records requests and receipts, scans reports, receives cash and insurance payments, prepares deposits and daily income summaries, and enters daily patient charges. Requirements:   Minimum HS Diploma or GED. 2-4 year degree preferred. Previous medical front office experience strongly preferred. 

MISSION: Working together, we exist to serve the changing health care needs of our community. We will provide personalized patient care known for quality and excellence with a healing environment through caring relationships.   JOB SUMMARY: Performs a variety of technical and clinical duties involved in providing medication to patients in a safe and timely manner. Drug distribution duties include ensuring the timely and quality delivery of medications, processing new orders and stat orders to meet predetermined standards.  Team responsibilities include quality improvement, unit inspections with data collection from patient charts.  Performs duties only under the direct supervision of a registered pharmacist and does not perform any duties that can legally only be performed by a registered pharmacist  EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE: High school graduate or equivalent with a minimum of two years of college or technical training in a certified pharmacy technician training program; maintain licensure as required by State of Washington.    This position will require weekend hours.   This position is covered by a collective bargaining agreement between EvergreenHealth Monroe and UFCW which contains a union security provision. This means that, as a condition of employment, you must join the union and pay union dues and any required fees within 30 days of your date of hire.

Description   Performs various direct patient care activities under the supervision of a Registered Nurse. Assists patients in dressing or undressing, bathing, or eating. Collects non-invasive body fluid specimens or gathers vital signs but does not start or administer intravenous fluids. Aids physicians and nursing staff members with procedures if needed. Documents patient interactions as needed. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a registered nurse or manager. Qualifications   Washington State Certified Nursing Assistant License, some clerical experience

ACCOUNTABILITY Under the direction of the Director/Manager, the staff nurse provides patient care based on the nursing process.   ESSENTIAL FUNCTIONS 1.  Continuously utilizes the nursing process in accordance with WA State Nursing Act. 2.  Frequently delegates and coordinates the plan of care to achieve patient goals. 3.  Occasionally orients personnel and trains new staff members. 4.  Continuously demonstrates commitment to professional self-development as an integral part of the nursing process. 5.  Actively participates and contributes to quality improvement of the department and supports the unit and hospital  goals. 6.  Performs other related work as required. 7.  Philosophy consistent with the Hospital’s Policies, Confidentiality, Privacy, and Corporate Compliance programs including      Federal and State Laws. 8.  Philosophy consistent with the Hospital’s mission to deliver high quality and compassionate health care services to our patients,       physicians and communities we serve, focusing on customer service.       KNOWLEDGE, SKILLS, & ABILITIES Knowledge of the Nurse Practice Act Ability to communicate effectively orally and written Demonstrates positive customer service  Ability to work assigned shifts and take call Ability to maintain professional behavior Possess mechanical ability and aptitude   MINIMUM QUALIFICATIONS EDUCATION Current WA State RN License Must maintain current BCLS certification   EXPERIENCE None   PLANNING The RN will continually assess, plan, evaluate, and carry out a plan of action for the care of the individual patient with teaching and discharge planning beginning at admission.   SUPERVISION The RN is responsible for the supervision of those involved in the care of the patient assigned to the RN.  They may include, graduate nurses, licensed practical nurses, nurse extenders, technicians, unit secretaries, volunteers, students, and other health care givers.   DECISION MAKING The RN will assess, evaluate, and appropriately decide on all aspects of the patient care plan, adapting as indicated to meet the demands of the unit. *criticuresult  

  POSITION SUMMARY The Patient Registrar for the Specialty and Primary Care Clinics (SPCC) is responsible for the daily operations of the front office including reception, scheduling and patient registration.   This role may be required to provide back up to the HIM Technician as needed to provide optimal clinical flow and is key to the internal and external communications of the clinic. One year of front office experience in an outpatient clinical setting is required. In this fast paced environment, the ability to organize, plan and prioritize is essential for a successful patient and office flow. The Patient Registrar is the first impression position in the outpatient clinical office setting which requires this person to demonstrate professional behavior, display appropriate conduct and show consideration, respect and patience toward all patients, visitors and staff at all times. .

Job Description: Under the direct supervision of the Director of Nutrition and the Executive Chef, the cook prepares food items for patients, the cafeteria, and catering service.  The position may also assemble and serve patient trays and participate in the service of special catering events. Qualifications: Minimum one year food preparation experience preferred. Formal culinary education and/or degree preferred.

MISSION: EvergreenHealth Monroe will advance the health of the community it serves through our dedication to high quality, safe, compassionate and cost-effective health care. JOB SUMMARY: Responsible for providing technical services to the Imaging Department in the performance of CT scan examinations.  LICENSURE: Requires current WA State Radiology Technologist (RT) license, American Registry of Radiologic Technologists (ARRT) certification and Basic Life Support (BLS) certification. This position is covered by a collective bargaining agreement between EvergreenHealth Monroe and UFCW which contains a union security provision. This means that, as a condition of employment, you must join the union and pay union dues and any required fees within 30 days of your date of hire.

POSITION SUMMARY The Licensed Practical Nurse (LPN) for the Specialty and Primary Care Clinics (SPCC) will be accountable for the delivery of quality care to patients and families of all ages according to individualized needs of the patient. Responsible for in-person screening, EKG's, lab specimen collection, patient and family education in collaboration with the physician, and intervenes with proper techniques, procedures and safety precautions to meet the needs of the patient.   Must anticipate the needs of the provider to support efficient and quality patient care in the clinic and hospital wide. Performs all duties in a manner that supports WhidbeyHealth's Standards of Behavior, Patients First Tenets, Corporate Compliance, Mission, Vision, and Values.   EDUCATION / TRAINING / EXPERIENCE Minimum of two (2) years of prior Licensed Practical Nurse (LPN) experience preferred, prior outpatient clinic experience and phlebotomy experience preferred. Must maintain an active Washington State LPN license. BLS certification required. **Weekend Duty/Holiday Rotation**

POSITION SUMMARY The Staffing Coordinator manages a wide variety of confidential administrative functions to support clinical operations and the work of department managers and Director.  Responsibilities include receiving in­ person visitors, preparing reports, drafting correspondence, taking meeting minutes, creating agendas, maintaining numerous calendars, building and maintaining provider schedules in multiple practice management systems and responsible for on-call schedules, creating forms, arranging appointments, maintaining files, meeting arrangements and performing other projects as assigned. The Staffing Coordinator position requires strong computer skills, flexibility, excellent interpersonal skills, and the ability to work well with all levels of internal management and staff, as well as outside clients and  vendors. EDUCATION, TRAINING & EXPERIENCE High School Diploma or GED required, college course work in business or finance preferred, computer skills including working knowledge of MS Office, ability to think critically and analytically, and function independently, solid oral and written communication skills, detail oriented, strong customer service skills, ability to establish and maintain positive relationships.

Essential Functions: Perform examinations on new and existing patients.   Establish presumptive diagnoses, order appropriate studies and manage the patient's care as a member of the health care team. Writes prescriptions and performs procedures within the scope of expertise, protocols, and available equipment. Educates patients and families and helps them understand issues related to physical and emotional health and promotes wellness. Maintains accurate and complete patient records in compliance with organizational policy. Refers patients to specialty services when appropriate. Provides professional medical services within the scope of training and responsibility, in compliance with applicable laws, regulations and organizational policies.   Qualifications Appropriate certification Ability to obtain an active license in the state of WA.    

Position Summary: The Medical Assistant Certified will assist the provider and health care team in providing excellent customer service and quality patient care by performing a variety of clerical and patient-related tasks.  Duties may include but are not limited to: injections, measuring patient vital signs (weight, height, blood pressure, pulse, respirations, and temperature), managing rooming and patient flow,  pre-visit preparation, assist with the patient visit, post-visit duties, informing the provider of schedule changes that impact patient flow.  May assist with front office activities, scheduling tasks and reporting test results as directed by the provider.   Essential Functions: Greets patients in a prompt and friendly manner and prepares patient for exam; in conjunction with clinical team to maintain timely flow of patients. Obtains and records appropriate vital signs, per department protocols or guidelines in the electronic medical record (EMR). Obtains patient medical history and reason for visit; documents accurately, in order to maintain a complete and legally correct medical record. Administer injections and medications as directed by the provider. Administer injections and medication as directed by the provider. Assists in procedures and minor emergencies, as directed by the provider or RN with in the Medical Assistant Certified scope of practice. Schedules lab, x-ray, and other tests as directed by the provider. Instructs the patient in routine collection of samples; testing procedures and general requirements by specific depts. Provides follow-up lab results and callbacks to patients as delegated. Communicates with patients, relays important information to the provider and provides follow-up to the patient. Tasks may include contacting the pharmacy with medication orders. Responsible for maintaining clean exam rooms, cleaning instruments and stocking items for use in the exam and procedure rooms. Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.   Qualifications: Required : High school graduate or GED. Accredited Medical Assisting program graduate, or enrolled in externship program. Candidates must be eligible to apply or have applied for an Medical Assistant Interim (IC) or Medical Assistant - Certified (CM) license through the Washington State Department of Health. Desired : Previous experience as a Medical Assistant in an ambulatory care setting. Basic computer skills.

The RN Manager of Oncology assumes 24-hour accountability and responsibility for our 22-bed Oncology Unit. Responsible for nursing oversight, overall quality of service and for planning, developing, organizing, integrating, and directing programs, staff, and budget in support of the organizational goals and commitments. Essential Job Functions: 1.  Facilitates patient care including organization and management within established policies, procedures, standards of care, budgetary parameters and strategic objectives. 2.  Assesses, plans, implements and evaluates patient care. 3.  Assesses and evaluates staffing patterns for proper utilization of personnel in relation to patient care required. 4.  Develops and monitors annual capital and operations budgets.  Coordinates development and implementation of appropriate methods to monitor adherence to budgets and resolve variances. 5.  Develops and implements processes to manage human resource, materials, and finances within the established budget. 6.   Accountable for following the guidelines for attendance, punctuality and overall dependability. Accountable for effective performance and follow-through of all assigned responsibilities and for completing responsibilities within designated (or agreed upon) timeframes. Completes responsibilities in a manner consistent with organizational policy, goals and values. Competencies: •  Must utilize one or more Cerner applications to deliver and track patient care. •  Demonstrated ability to communicate clinical/education knowledge to staff, patients, and families. •  Able to demonstrate or acquire skills to complete nursing skills/competency assessment checklist. •  Must have oral and written language skills, visual and aural skills in order to communicate and ensure and deliver safe patient care, and to provide a legal record of this care. •  Accountability for professional nursing practice, commitment to patient care, and commitment to uphold Patient's Rights, Federal, State of Washington Department of Health, and JC regulations and requirements. License, Certification, Education or Experience: REQUIRED for the position: •  Degree in Nursing, either BSN or MSN •  Licensed as a Registered Nurse in the State of Washington •  Current Healthcare Provider BLS certification by date of hire •  3 years of experience in a management or leadership role in an inpatient care setting •  Knowledge of Federal, State, and JC regulations and requirements •  Ability to assess, plan, implement and evaluate patient care •  Demonstrated understanding of financial management and a commitment to the provision of cost-effective health care.   DESIRED for the position: •  Master's degree, may be other than Nursing if has a BSN

POSITION SUMMARY The Patient Registrar supports the mission of providing quality healthcare to the patients of WhidbeyHealth by being a professional and personable first point of contact for all patients and visitors providing assistance with reception, scheduling and patient registration. This position is a vital member of the patient care team facilitating an optimal flow of patients, is responsible for the efficient and orderly registration and scheduling of patients, and ensures that accurate patient demographic and insurance information is obtained at the time of registration. The Patient Registrar is expected to demonstrate professional behavior, display appropriate conduct and show consideration, respect and patience towards all patients, families, staff and professional affiliates. **Weekend Duty / Holiday Rotation**     EDUCATION, TRAINING & EXPERIENCE Qualified candidates must possess effective, professional interpersonal skills as well as excellent service skills. Candidates must have the ability to be highly organized and multi-task at various work stations and settings, as well as demonstrate an attention to detail. Candidates must be able to demonstrate the ability to apply knowledge of medical terminology as applicable to the position. One (1) year of previous medical office experience preferred with prior experience using an electronic health record. Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) certification encouraged. High school diploma or equivalent required, advanced education preferred.

POSITION SUMMARY The Patient Registrar supports the mission of providing quality healthcare to the patients of WhidbeyHealth by being a professional and personable first point of contact for all patients and visitors providing assistance with reception, scheduling and patient registration. This position is a vital member of the patient care team facilitating an optimal flow of patients, is responsible for the efficient and orderly registration and scheduling of patients, and ensures that accurate patient demographic and insurance information is obtained at the time of registration. The Patient Registrar is expected to demonstrate professional behavior, display appropriate conduct and show consideration, respect and patience towards all patients, families, staff and professional affiliates. **Weekend Duty / Holiday Rotation**     EDUCATION, TRAINING & EXPERIENCE Qualified candidates must possess effective, professional interpersonal skills as well as excellent service skills. Candidates must have the ability to be highly organized and multi-task at various work stations and settings, as well as demonstrate an attention to detail. Candidates must be able to demonstrate the ability to apply knowledge of medical terminology as applicable to the position. One (1) year of previous medical office experience preferred with prior experience using an electronic health record. Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) certification encouraged. High school diploma or equivalent required, advanced education preferred.

UW Neighborhood Clinics (UWNC) is seeking an RN to be an integral member of the care team to provide care management and coordination services throughout the continuum of care. UWNC is a community-based, not-for-profit primary care network serving patients in 14 clinic locations throughout the greater Seattle area, including Olympia, Smokey Point, and Lopez & Orcas Islands. As an entity within the UW Medicine Health System, UWNC is affiliated with UW Medical Center, Harborview Medical Center, Valley Medical Center, UW School of Medicine, Airlift NW, UW Physicians, and Northwest Hospital.   UWNC is committed to a patient-centered approach to delivering exceptional care to our patients and families. This is evident in how we have embraced the Medical Home model of care and our relentless focus on quality. The cornerstone of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.   The RN supports complex patients by facilitating the patient's implementation of the medical treatment plan through patient-centered education of disease processes and wellness opportunities, and through self-management skill development.   The nurse assists patient access to appropriate health care services and community resource and fosters communications for the benefit of the patient.   The RN employs the nursing process to manage therapy for patients enrolled in Care Management, which includes assessments, planning and evaluating the patient's response to treatment.   This position also supports the provider's practice by partnering with the patient to identify barriers with their current medical treatment plan The RN interacts regularly with providers and personnel from within the UWMC system and outside to include, but not limited to: Pharmacies, clinic/office/hospital personnel, laboratories and home care nurses to coordinate care of patients.   The nurse may teach classes or conduct group visits with other team members such as the social work or dietician.   The RN will also provide ambulatory nursing support as a member of the care team which may include procedures, walk-in triage or provide consultation to the care team staff regarding clinical issues.     Essential Duties and Responsibilities:   Care Management ·          Partners with the patient and family, the primary care provider, and other team members to implement an interdisciplinary plan of care ·          Assesses for health and wellness needs and with the patient, determines the health goals and methods for achieving the outcomes desired.   Completes a nursing assessment to include patient's medical history, disease process, medicals laboratory data, medication adherence and ability to manage therapy per provider's treatment plan ·          Applies nursing process to identify and prioritize healthcare interventions that are appropriate and accurate, effective and reduces the risk of adverse outcomes ·          Documents all pertinent data and communicates in a clear and concise manner ·          Incorporates the patient's preferences and unique characteristics into the care desired by the patient ·          Educates and coaches the patient and family on behavior modification.   Evaluates and manages current or potential side effects of therapy, self-care activities and implications/need for life style changes ·          Monitors personal performance and participates in the analysis of outcome measures to provide guidance and direction for initiating and implementing changes to provide quality and outcomes of patient care at patient, team, clinic or organizational levels.     New grads encouraged to apply. Demonstrated experience with Windows and Microsoft Office applications is required. Experience with an EMR, particularly Epic, is highly desirable. This is a full-time position and comes with an excellent compensation package that includes a competitive starting salary, generous paid time off (4 weeks per year for new employees), and full benefits, including 401(k) and a 6% retirement plan contribution. UWNC proudly supports your continuing professional growth with tuition reimbursement.

UW Neighborhood Clinics (UWNC) has an exciting opportunity for a full-time Referral Specialist to join our dynamic team supporting the UWNC network at our Northgate Clinic!   UWNC is a community-based, not-for-profit primary care network serving patients in 14 clinic locations throughout the greater Seattle, Olympia, Smokey Point, and Orcas & Lopez Islands. As an entity within the UW Medicine Health System, UWNC is affiliated with UW Medical Center, Harborview Medical Center, Valley Medical Center, UW School of Medicine, Airlift NW, UW Physicians, and Northwest Hospital.              UWNC is committed to excellence in patient care and customer service. We strive to serve all patients and family members with compassion and respect and are proud to deliver the highest quality, safest, and most effective care to every patient every time. We combine the friendliness of a small clinic setting with the innovations of a respected academic institution.   At UWNC, patients come first. We are proud to report that the Washington Health Alliance rankings posted in 2014 note our patients rated UWNC as one of the top 5 medical groups in the state. We need your help to build on this great achievement.    The Referral Specialist (RC) will perform a variety of duties essential to processing both outgoing and incoming referrals and prior authorizations. These duties may include verifying insurance benefits and coverage, scheduling appointments, reviewing referral orders and/or data for accuracy, obtaining preauthorization from insurance companies, and assuring that referral is routed to the appropriate department/specialty. The RC will follow up with patients and clinic/hospital staff via telephone or electronic messaging regarding referral information as needed. Also, maintains familiarity with UWNC-contracted plans, common benefit limitations, Accountable Care Network (ACN) agreements and guidelines, and other referral requirements related to regulatory programs (e.g. CMS Quality Payment Program).    Qualifications:   Education:  High school diploma or GED equivalent.  Course(s) in medical terminology preferred.  Seminars/workshops in customer service preferred.  Experience:  A minimum of one to three years of customer service experience, preferably in a medical facility.  Ability to keyboard at least 45 wpm with accuracy.  Demonstrated computer experience, preferably in a Windows-based environment.  Fluency in a language other than English is helpful.  Proficient in ten key and typing. This position is full-time and comes with an excellent compensation package that includes a competitive starting salary, generous paid time off, and full benefits, including 401(k) and a 6% retirement plan contribution. UWNC also provides up to $99 monthly towards public transportation. UWNC proudly supports your continuing professional growth with up to $2500 annual tuition reimbursement.

UW Neighborhood Clinics (UWNC) has an exciting opportunity for a Patient Service Representative to join our dynamic team at the Belltown Clinic!   UWNC is a community-based, not-for-profit primary care network serving patients in 14 clinic locations throughout the greater Seattle, Olympia, Smokey Point, and Orcas & Lopez Islands. As an entity within the UW Medicine Health System, UWNC is affiliated with UW Medical Center, Harborview Medical Center, Valley Medical Center, UW School of Medicine, Airlift NW, UW Physicians, and Northwest Hospital.   UWNC is committed to excellence in patient care and customer service. We strive to serve all patients and family members with compassion and respect and are proud to deliver the highest quality, safest, and most effective care to every patient every time. We combine the friendliness of a small clinic setting with the innovations of a respected academic institution.   At UWNC, patients come first. We are proud to report that the Washington Health Alliance rankings posted in 2014 note our patients rated UWNC as one of the top 5 medical groups in the state. We need your help to build on this great achievement.   Essential Functions: ·          Obtaining patient demographic, financial, and clinical information ·          Scheduling provider and ancillary service appointments ·          Maintain provider templates and appointment schedules ·          Process encounters in the appropriate work queues ·          Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery Our ideal candidate: ·          Highly motivated individual who thrives in a fast-paced team environment and is readily adaptable to changing organizational requirements ·          Enjoys working at the top of their scope and truly partnering with patients, providers and the extended care team ·          Values team work, problem solving, engagement and adaptability ·          Self-starter; flexible; organized; able to execute on numerous tasks at once ·          Embraces change and practices direct communication ·          Believes Patients Are First and is committed to delivering excellent customer service ·          Demonstrates the highest level of performance and behavior standards ·          Delivers honest and straightforward feedback, handling issues fairly and consistently ·          Earn trust of staff and providers by offering real-time support, recognizing best practices from team mates and staying open to feedback  Minimum Experience: ·          A t least one year of customer service experience, medical facility preferred ·          Demonstrated computer experience, preferably in a Windows-based environment   This position is full-time and comes with an excellent compensation package that includes a competitive starting salary, generous paid time off, and full benefits, including 401(k) and a 6% retirement plan contribution. UWNC also provides up to $99 monthly towards public transportation. UWNC proudly supports your continuing professional growth with up to $2500 annual tuition reimbursement.