Medical receptionists, also known as medical secretaries, perform administrative duties, including scheduling patient appointments, billing, correspondence, drafting reports, and recording and compiling medical charts. Unlike other administrative assistants, medical receptionists use specific knowledge of medical terminology and procedures in their daily work. Medical receptionists are often on the front lines of patient interaction, greeting them and answering phone lines.
Medical Receptionist Education & Requirements
Medical receptionists must have a high school diploma or equivalent. While some community colleges offer certification or associate degree programs in medical reception, many individuals learn on the job or take specialized classes in medical terminology, software, and office procedures. People interested in medical receptionist jobs should have experience interacting with various personality types and excellent customer service skills. Organization, attention to detail, and an ability to multitask are also very important.
Medical Receptionist Jobs Outlook
Job prospects for medical receptionists are projected to grow 14 percent, which is above average growth for all occupations.
Medical Receptionist Job Salary
Median annual salary for medical receptionists is $27,830, according to the BLS, and the type of facility the medical receptionist is working in can have an impact on the amount.
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