774 Medical Receptionist Jobs

  Promise It's a strong word that everyone understands, especially kids.   At Cook Children's, we've made a promise to improve the health of every child in our region. All of our employees come to work every day with that promise in mind, guiding them as they help our patients and their families get better and stay healthy.   We know that team members come in all shapes and sizes. That's why we search for employees who know that being a true team player means never being too big to listen to the smallest member of the team.   Cook Children's Physician Network is looking for a friendly and energetic candidate to be our Medical Receptionist. The Receptionist II is responsible for maintaining patient flow, answering phones promptly and courteously and maintaining schedules. Responsibilities also include posting office charges, payments and adjustments. The Receptionist II is expected to adhere to all CCPN policies.   QUALIFICATIONS:     High school graduate or equivalent. At least two years of experience in a medical office or one year of Cook Children's Physician Network medical office experience using a modern EMR system such as Athena or comparable. Understanding of diversified insurance plans. Knowledge of coding and medical terminology. Exhibit good interpersonal and communication skills. Maturity to withstand pressure that may arise in relation to the public and physician.

Aspirus is seeking a supplemental Medical Receptionist for Aspirus Stevens Point ER. Location : Stevens Point, WI. Hours: 40 hours every two weeks.  As this position supports a 24/7 operation, this will require the ability to work ALL shifts including days, pm's, overnight, weekends and holidays. Premium pay is available for all shifts other than days. Responsibilities will include: Greet patients and visitors upon arrival in a courteous manner.  Registers patients, verifies and updates necessary information,.  Schedules/re-schedules procedures/visits following established protocols that promote physician and patient satisfaction, as well as schedule efficiencies. Schedules patient return appointments, as needed. Screens visitors, responds to routine requests for information/service, and directs visitors to appropriate staff members. Receives and records patients' payments, issues receipts and forwards payment to according to established payments. Opens daily mail received and distributes to appropriate personnel. Provides healthcare authorization for release of information forms and assist if necessary. Pages staff and makes clinic announcements as requested. Operates a multi-line switchboard to include opening and closing the switchboard according to established procedure. Performs clerical functions and provides back-up clerical support to other departments, as required. Works at the highest level, utilizing a team-based approach, to ensure that patients have the full attention of a dedicated team of health care providers who work together to manage their care, while supporting diversity and cultural factors. SKILLS & REQUIREMENTS Our ideal candidate will possess the following skills and education requirements: Knowledge of office procedures normally acquired through completion of a High School diploma, GED, or equivalent combination of education and experience. One year of business office, customer service or healthcare experience preferred. Computer experience and basic computer keyboarding skills required.  Knowledge of medical terminology desirable. Ability to work collaboratively and effectively with patients, employees, and the public.  Offers ideas and suggestions. Ability to work independently, with minimal supervision, under pressure, with time constraints.  

CHA Union Square Family Health has an opening for a full-time Practice Medical Receptionist (PMR). This position will provide administrative support for a practice focusing on customer satisfaction and teamwork.  PMRs act as the link between the health care provider, the patient, other departments, outside agencies and consulting providers. This position may require working some evenings, weekends and occasional holidays. Administrative responsibilities will include but are not limited to:  Handling all calls appropriately and courteously. Registering patients and scheduling appointments via Epic. Verifying insurance eligibility using PASSPORT. Maintain and support both paper and electronic medical records. Collecting, processing, and reconciling co-pays to be deposited. Provide financial support by processing charges, reconciling daily receipts as well as identifying and correcting errors in billing. Assist the direct patient care providers with electronic and paper correspondence; sorting and prioritizing incoming and outgoing mail for each provider. Participate on a planned care team. Attends departmental meetings. Other duties as assigned. Requirements:  High School Diploma or GED is required. Minimum of one year experience working in an outpatient medical setting required. Bi-lingual skills such as Spanish, Portuguese or Haitian Creole preferred. Ability to work independently. Experience working on a Planned Care Team preferred. Must possess excellent customer service skills and attention to detail. [cha051414] 

This position is at Plymouth, MI location      POSITION DESCRIPTION:   Serves as a first point of contact for external customers in the office and on the phone, as well as a liaison between external customers and medical staff.   Greets, instructs and assists customers in obtaining needed services within the office and IHA.   Obtains and communicates necessary patient and office visit information to billing staff and facilitates efficient patient flow through the office and appropriate billing for services.       ESSENTIAL JOB FUNCTIONS: 1.        Greets all individuals arriving at the office courteously and ensures that their needs are met. 2.        Obtains necessary patient registration information, verifies patient insurance eligibility, prepares charts for visits in accordance with IHA protocols, and notifies clinical staff of patient's arrival. 3.        Accurately completes patient forms, collects payment, and ensures that charges are posted to the billing system. 4.        Retrieves and files EMR/paper charts and miscellaneous reports. 5.        Answers telephone in accordance with IHA telephone etiquette guidelines, taking and relaying messages in a timely manner. 6.        Schedules and confirms appointments based on office protocols. 7.        May oversee that daily payment and charge posting balancing is completed and correct. 8.        May support overdue report management and patient outreach. 9.        Supports other offices, attends meetings and training as assigned. 10.     Performs other duties as assigned.   ORGANIZATIONAL EXPECTATIONS: 1.        Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the IHA CARES mission and core values statement 2.        Must be able to work effectively as a member of the reception team. 3.        Successfully completes IHA's "The Customer" training and adheres to IHA's standard of promptly providing a high level of service and respect to internal or external customers. 4.        Maintains knowledge of and complies with IHA standards, policies and procedures, including IHA's Employee Handbook. 5.        Maintains complete knowledge of office services and in the use of all relevant office equipment, computer, and manual systems 6.        Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines 7.        Serves as a role model, by d emonstrating exceptional ability and willingness to take on new and additional responsibilities.   Embraces new ideas and respects cultural differences. 8.        Uses resources efficiently. 9.        Monitors, organizes and keeps work area and waiting room neat. 10.     If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.   MEASURED BY: Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.   ESSENTIAL QUALIFICATIONS: EDUCATION:   High School Diploma or GED; course work in insurance/billing, medical practice education or seminars are all preferred. CREDENTIALS/LICENSURE:   None MINIMUM EXPERIENCE:   1-2 years of experience in a medical or physician office or customer service environment preferred.     POSITION REQUIREMENTS (ABILITIES & SKILLS): 1.        Excellent written (legible), verbal and face-to-face communication skills, including proper phone etiquette. 2.        Proficient/knowledgeable in patient care procedures and organizational policies related to position responsibilities. 3.        Service-oriented; responsive to customer needs and courteous in approach. 4.        Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, Microsoft Word /Excel/Outlook, intranet and computer navigation.   5.        Ability to compute mathematical calculations. 6.        Knowledge of medical terminology to perform position responsibilities. 7.        Ability to work collaboratively in a team-oriented environment; professional and friendly demeanor. 8.        Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, patients, family members, vendors, outside customers and couriers. 9.        Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations. 10.     Good organizational and time management skills to effectively juggle multiple priorities and time constraints. 11.     Ability to exercise sound judgment and problem-solving skills. 12.     Ability to handle patient and organizational information in a confidential manner. 13.     Ability to travel to other office/practice sites and meeting and training locations. 14.     Successful completion of IHA competency-based program within introductory and training period.       MINIMUM PHYSICAL EXPECTATIONS:   1.        Physical activity that often requires keyboarding, filing and phone work. 2.        Physical activity that often requires extensive time working on a computer. 3.        Physical activity that sometimes requires walking, standing, bending, stooping, reaching, and/or twisting.         4.        Physical activity that sometimes requires lifting, pushing and/or pulling under 30 lbs. 5.        Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.   6.        Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. 7.        Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.   MINIMUM ENVIRONMENTAL EXPECTATIONS : This job operates in a typical office environment with some exposure to contagious diseases/viruses.   It requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.

Purpose of Job Communicates to all patients, doctors, nurses, and other employees regarding schedules, charts, insurance issues, and any other concerns that may be addressed. Greets and registers all patients upon their arrival to the clinic. Job Requirements Education High School Diploma or General Educational Development (G.E.D.) required. Experience 6 months previous customer services experience preferred. License/Certifications Skills/Knowledge/Abilities Strong verbal communication skills for positive interaction with staff and customers in person and over the phone. Skilled in operating a computer, including a computer mouse/keyboard and navigating scheduling, registration and patient care applications. Ability to follow written and verbal instructions. Ability to work in a diverse healthcare environment with diverse customer expectations. Ability to work as a team. Ability to keep patient information confidential. Ability to read, write, and comprehend various written reports and documents. Ability to manage multiple tasks simultaneously and efficiently. Physical Requirements Weight Demands Medium Light Work - Exerting up to 35 pounds of force. Physical Activity Not necessary for the position (0%): Climbing Crawling Kneeling Occasionally Performed (1%33%): Balancing Crouching Distinguish colors Lifting Pulling/Pushing Standing Stooping/bending Twisting Walking Frequently Performed (34%-66%): Carrying Fingering/Touching Grasping Keyboarding/typing Reaching Repetitive Motions Sitting Speaking/Talking Constantly Performed (67%-100): Hearing Seeing/visual Job Hazards Not Related: Chemical agents (Toxic, Corrosive, Flammable, Latex) Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinaryoffice environment) Equipment/Machinery/Tools Explosives (pressurized gas) Electrical Shock/Static Radiation Alpha, Beta and Gamma (particles such as Xray,Cat Scan, Gamma Knife, etc) Radiation NonIonizing(Ultraviolet, visible light, infrared and microwaves that causes injuries totissue or thermal or photochemical means) Mechanical moving parts/vibrations Rare (1%-33%) Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF) Note: Safety Officer can assist with identification of job hazards Essential Job Functions Essential Functions I Registers patients for appointments by collecting and verifying patient demographics, insurance information,and other essential information to ensure accurate information is maintained for each patient. Greets, directs, and assists patients with questions to facilitate patient care in prompt and polite manner. Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, andhandle other patient matters to ensure excellent customer service is provided within a timely manner andaccording to policies and procedures. Prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care. Handles insurance inquires by answering questions, assisting with referrals, and completing appropriatepaperwork to ensure exam charges are submitted to insurance within a timely manner. Processes and distributes written communication and documents (forms, letters, mail) accurately. Provides appropriate care specific to the age of the patient to ensure understanding and comfort level oftreatment as outlined in the “Population Specific Criteria.†Essential Functions II Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management. Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures. Other duties as assigned.

Medical Receptionist Join the REMARKABLE team at SwedishAmerican! As a division of UW Health, we offer patients local access to many world-class specialists right here in Rockford, Illinois and surrounding communities. We are seeking a Medical Receptionist to: Join our world-class team of doctors, nurses and other health care professionals in providing everything from preventive health care to highly specialized programs. Provide quality care in a compassionate patient- and family- centered environment. Schedule appointments, take messages and maintain patient demographic and financial aspects as required. Greet and direct department patients and visitors and provide assistance as necessary. Contribute to the efficient operation of the department by answering phones and providing a variety of clerical support. Experience/Skills: Previous receptionist or word processing experience preferred. Excellent verbal, written, organizational and critical decision making skills required. Must be able to read, write legibly and communicate effectively in English. Ability to handle multiple tasks simultaneously. Good interpersonal skills and ability to all levels of staff. Ability to sort and file alphabetically or numerically. Ability to operate a variety of general office equipment and use of a computer. Successful completion of annual job specific competencies and skill verification tools required. Pay: SwedishAmerican offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay. SwedishAmerican serving northern Illinois and southern Wisconsin communities--also a Magnet ®-designated facility-- is dedicated to delivering high quality healthcare and strategies to keep our patients and their families well. In fact, quality drives all that we do. In recent years, our commitment to quality and excellence has resulted in more national awards , for quality and preference than any other health system in northern Illinois. Learn more about our benefits at SAH Explore SAH medical centers and clinic locations SwedishAmerican, A division of UW Health values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Answer, triage and forward telephone calls to the appropriate individuals. Greet patients, obtain and/or verify patient demographic and insurance information, obtain referral information and collect co-payments. Collect all encounter forms and payments, and schedule follow-up appointments as necessary. Schedule surgeries as ordered by the physicians and obtain pre-authorizations as necessary. High School Graduate or equivalent with medical terminology preferred.

Assist doctors and nurses in a completely professional delivery of patient care. Responsibilities include, setting up patient exam rooms, medical histories, medications , bp, weight and vital signs. Assist with minor surgical procedures when necessary. Medical reception duties including scheduling, patient demographic information and front end phone calls. Computer skills necessary. Flexibility a must.  MA certification perferred.

Education:     High School graduate.             Training and Experience:     1-2 years medical office experience preferred.   Job Knowledge:   Excellent verbal and written communication skills; excellent typing skills; basic medical terminology and   public relations skills; evidence of good judgment; flexibility to work overtime as            needed and disaster work as required by workload and/or unforeseen circumstances.   The office representative is responsible for greeting and checking patients in, answering the telephone, scheduling appointments, maintain patient records and filing, checking patients out, collecting payments, and other related duties as assigned.

  POSITION DESCRIPTION:   This position is responsible for overseeing specified areas of the office in collaboration with the Practice Manager.   Primary responsibilities include ensuring patients receive friendly, efficient service and maintaining efficient flow of the overall office, working with other supervisors to achieve operational goals as defined by the practice leadership.   This position may supervise Medical Reception, Medical Records and may include Clinical Staff, ensuring an effective team environment.   This position typically works in an environment where a Practice Manager oversees multiple office locations.     ESSENTIAL JOB FUNCTIONS: 1.       Responsible for ensuring patients receive friendly, efficient service, supervising the medical reception staff, planning and implementing operational processes of the front desk department, and working with other managers in the office to achieve the operational goals.  2.       Manages more complex patient reception/medical records problems or insurance issues. 3.       Manages the medical records and reception staff and, at some locations, clinical staff to ensure an effective team environment.   Supervises day-to-day operations of assigned areas to ensure efficient, fiscally responsible and customer-responsive procedures and operations. Is approachable and welcomes opportunity to provide feedback to staff and problem resolution to patients. 4.       Oversees tasks that optimize workflow; provides suggestions to continually improve processes and the customer experience. 5.       Communicates thoroughly and promptly with office leadership, providers, triage and staff regarding all issues impacting day-to-day operations; develop clinical protocols as needed to ensure compliance with federal regulations. 6.       Maintains regular schedules for the reception and medical records staff; updates employee schedules and PTO in IHA's electronic timekeeping system; in conjunction with the Practice Manager approves or declines reception and medical records PTO requests. 7.       Effectively organizes training materials for new employees and keeps materials up to date with any changes in procedures. 8.       Keeps department staff informed on new guidelines and information that is required to do their jobs.  9.       Oversees the ordering and maintenance of office supplies for the front office. 10.    In conjunction with the Practice Manager, hires and trains department staff as well as conducts employee performance reviews and ongoing coaching for department staff; documents employee interactions and resolves patient and staff issues. 11.    Assists in the development and oversight of the office budget. 12.    Manages clerical audits, internal and external, for the office. 13.    Maintains awareness of provider schedules and facilitates the efficiency of scheduling through training and monitoring of the daily schedules. 14.    Provides feedback to staff when needed and maintains knowledge of all office services, billing, and managed care department basic services. 15.    In conjunction with the Practice Manager, ensures that Patient Satisfaction survey process is administered according to established procedures, coordinates the collection of required number of surveys for each provider by ensuring that reception staff are distributing surveys according to instruction. 16.    Actively supports the front office functions by performing all duties of a Medical Receptionist on a regular basis. Answers telephone, takes and relays accurate messages, schedules and confirms appointments. 17.    Greets all individuals arriving at the office courteously, and assists with ensuring that their needs are met. Obtains necessary patient registration information, verifies patient insurance eligibility prepares charts for visits in accordance with IHA protocols, and notifies clinical staff of patient. Completes patient encounter forms and collects payments and may posts charges to billing system. Retrieves and files EMR/paper charts and miscellaneous reports. 18.    Attends monthly Reception Leadership meetings, provides updates to staff and leadership through regularly scheduled staff meetings. 19.    Supports other offices, attends required meetings and training, and participates in committees as requested. 20.    Assumes additional duties as required.   ORGANIZATIONAL EXPECTATIONS: 1.       Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the IHA CARES mission and core values statement 2.       Must be able to work effectively as a member of the office reception and medical records team. 3.       Successfully completes IHA's "The Customer" training and adheres to IHA's standard of promptly providing a high level of service and respect to internal or external customers. 4.       Maintains knowledge of and complies with IHA standards, policies and procedures, including IHA's Employee Handbook. 5.       Maintains complete knowledge of office services and in the use of all relevant office equipment, computer, and manual systems 6.       Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines 7.       Serves as a role model, by d emonstrating exceptional ability and willingness to take on new and additional responsibilities.   Embraces new ideas and respects cultural differences. 8.       Uses resources efficiently. 9.       If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.     MEASURED BY: Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.   ESSENTIAL QUALIFICATIONS: EDUCATION:   Associate's degree; High School graduate or equivalent with applicable college coursework or seminars in management and supervision. Prefer Associate's or Bachelor's degree in relevant field (Management, Healthcare Administration, etc.) CREDENTIALS/LICENSURE:   None MINIMUM EXPERIENCE:   Minimum of 5 years' experience working in a Medical Office, with Reception or Cross-Trained Medical Assisting duties required. Prior supervisory experience strongly preferred.     POSITION REQUIREMENTS (ABILITIES & SKILLS): 1.       Demonstrated ability to work independently and supervise an office staff with the general oversight of the Practice Manager. 2.       Ability to effectively supervise and manage functional area within the Medical Office (Reception, Medical Records), providing feedback and guidance to staff and support more complex patient reception/medical records problems or insurance issues. 3.       Knowledge of patient care procedures and organizational policies related to position responsibilities. 4.       Proficient/knowledgeable in medical terminology. 5.       Ability to perform mathematical calculations needed during the course of performing basic job duties. 6.       Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, NextGen, email, e-learning, intranet, Microsoft Word and Excel,   and computer navigation.   Ability to use other software as required while performing the essential functions of the job. 7.       Excellent communication skills in both written and verbal forms, including proper phone etiquette.   Ability to speak before groups of people. 8.       Ability to work collaboratively in a team-oriented environment; courteous and friendly demeanor. 9.       Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, family members, insurance carriers, vendors, external customers and community groups. 10.    Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations. 11.    Good organizational and time management skills to effectively juggle multiple priorities and time constraints. 12.    Ability to exercise sound judgment and problem-solving skills, specifically as it relates to resolving staffing and complex patient reception/medical records problems or insurance issues. 13.    Ability to handle patient and organizational information in a confidential manner. 14.    Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations. 15.    Ability to travel to other office/practice sites and meeting and training locations. 16.    Successful completion of IHA competency-based program within introductory and training period.     MINIMUM PHYSICAL EXPECTATIONS:   1.       Physical activity that often requires keyboarding, phone work and charting. 2.       Physical activity that often requires extensive time working on a computer. 3.       Physical activity that often requires sitting, walking, standing, bending, stooping, reaching, climbing, kneeling and/or twisting.         4.       Physical activity that sometimes requires lifting, pushing and/or pulling up to 30 lbs. 5.       Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.   6.       Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. 7.       Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.   MINIMUM ENVIRONMENTAL EXPECTATIONS : This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases is possible.   This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.

Required: Cerner & Soarian Financials. Skilled at using a personal computer and performing word-processing. Preferred: Attended a Business or Secretarial school. One year of experience working as a Medical Secretary. Understand medical terminology, taken dictation, and/or write shorthand. Type (40-45 wpm). Provide secretarial services to the department according to established policies and procedures. Secretarial services include, but are not limited to, typing, correspondence, data entry, scheduling, procedure/diagnosis coding, reception, answering telephones, filing, supply ordering, and stocking. Hours: 40 control hours

 REQUIRES: Experience as Medical office receptionist, graduate of a 2 year Medical Office program preferred.  Previous supervisory experience a plus, knowledge of commercial, state and Medicare insurance plans. Ability to manage EMR and maintain a high level of confidentiality. Strong organizational skills, ability to prioritize and manage multiple tasks. Patient first focused with the ability to communicate with a diverse population. Oversees day to day scheduling and front desk operations.   Assisting Clinical Practice Supervisor with staff schedule and duties as assigned.   Knowledge of Excel,Word,Outlook and NextGen.

Position Summary: Works under the supervision of the Licensed Nurse.   Performs secretarial and receptionist duties and functions as the focal   communication source on the nursing unit.   Performs other duties as assigned.   Education, Work Experience and Licensure ·          High School graduate or GED required.   ·          Medical Terminology course preferred (or sufficient experience in the health field to provide general understanding and usage). ·          Licensure:   None required ·          Medical secretarial background with typing and computer skills required.    

    General Summary: Under supervision, this position provides clerical and unit support functions to hospital patient care units to promote an organized, efficient and smooth functioning unit.   This position works closely with licensed and non-licensed hospital personnel and physician team members by coordinating information, preparing the Medical Record chart, maintaining census data, and transcribing physician orders into the appropriate in-house system application.   This position is required to maintain current knowledge and competencies with all in-house nursing and clinical system applications.   This position regularly provides unit secretary coverage for multiple nursing units.   This position requires the successful completion of the Botsford Hospital Unit Secretary Training program and unit-based Unit Secretary Orientation program, inclusive of demonstrated competencies in the performance of all primary duties and responsibilities.    Essential Duties: ·          Utilizing processes and procedures defined and prescribed by the Unit Secretary training program, accurately transcribe and processes physician's orders into the appropriate nursing or clinical system database, updates the Nursing Care Plan, maintains census records and notifies responsible nurse of new and/or changed orders and other deviations.   ·          Checks the unit printer a minimum of every four hours for paperwork, physician instructions, lab results, etc., and handles appropriately, ensuring all documents are labeled accurately with patient information. ·          Orders and maintains patient supplies and equipment for the unit using the appropriate order entry system applications. ·         Initiates, assembles and maintains the Medical Record chart for all patients upon admission to the unit, using the appropriate data sequence.   Condenses or truncates the chart following defined guidelines as necessary to reduce file size. ·          Disassembles patient's Medical Record after the patient is discharged from the floor, completes the appropriate checklist and then places the chart in the Medical Records bin. ·          Maintains twenty-four hour unit census by recording all admissions, discharges and transfers in the appropriate applications and communicates changes in patient status with Bed Management/Admitting, in a timely manner. ·          Maintains patient facilitator and staffing deviation sheets.   Communicates changes to unit management in a timely manner. ·          Performs reception duties including:   receiving, directing and assisting visitors, answers telephones in a timely and professional manner, taking and relaying messages as needed. ·         Prepares and maintains a variety of files, records and schedules as they pertain to the operation of the unit.   Distributes mail within the unit.    Maintains a general orderliness of the unit desk area, including storing of supplies and equipment. ·          Coordinates work tasks with other personnel within the unit as well as within other units and departments in order to ensure the smooth and efficient flow of information.    Regularly provides unit secretary coverage for multiple units, as required. ·          Supports, cooperates with and follows hospital and unit-specific procedures and programs for quality assurance, safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security.   Reports unsafe working conditions, equipment repair and maintenance needs. ·          Responds promptly to call lights using the intercom and informs appropriate nursing personnel of patient needs. ·         Provides an orientation of the unit secretary function for licensed and non-licensed nursing staff on the unit and participates in the orientation of new unit secretarial staff to the unit, as needed. ·          Participates in nursing and clinical computer system updates and in-services.   Maintains and demonstrates current knowledge and competencies navigating and using in-house system applications to include but not limited to: Amigo Order Entry and patient maintenance, Nursing Care Plan application, SoftLab Order Entry, SoftLab Query, Bed Ready system, HBOC and CDR-WEBB. ·          Runs "stat" and regular errands, as directed. ·          Escort patients upon admission, transfer or discharge as needed. ·         Performs 1:1 patient supervision as directed.   Basic Qualifications: ·          To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. ·          Minimum Education:   Requires a level of knowledge normally acquired through completion of a high school diploma or GED program.    Requires the successful completion of the Unit Secretary Training program and Unit-Specific Unit Secretary Orientation within the probationary period. ·          Minimum Work Experience:   Requires pc literacy, keyboard proficiency and general knowledge and experience with clerical functions and data entry processes.   Experience in a health care or hospital environment is a plus.   Familiarity with medical terminology is preferred.   Experience with Amigo, Soft Lab and HBOC database software is highly desirable. ·      One year hospital unit secretary experience required

GENERAL DESCRIPTION: The unit secretary is responsible for clerical and receptionist duties for the assigned unit. The unit secretary maintains a neat and orderly work area and is instrumental in attaining and maintaining good interpersonal relationships with staff, patients, visitors, physicians, and ancillary personnel. WORK EXPERIENCE REQUIREMENTS: Previous clerical experience required. Understanding of medical terminology required. EDUCATION REQUIREMENTS: High school graduate or equivalent required. Receives on the job training including electronic medical record, as well as office automation equipment training.

Under the direction of the Nurse Manager, the HUC's main responsibilities are to act as a liaison between the patients and staff. They must have excellent communication skills in order to serve as this vital link between the physicians, nursing staff, various departments, patients, and visitors. Unit coordinators serve as receptionists on patient floors and in the clinic setting; they must possess a pleasant and professional disposition in dealing with the public.   Performs a variety of diversified secretarial duties for the unit, which includes but is not limited to; typing, filing, data input, answering phones, ordering supplies and preparing special projects for the unit.   Provides support to the clinical staff by tracking consults, stat orders, supplies, patient movement throughout the system, etc. Assumes responsibility and accountability for incorporating the vision, values, mission, critical goals, and behavioral standards of the organization into their job performance. Qualifications: Requires a High school diploma or GED. Requires completion of an approved health unit coordinator/secretary program or must have a minimum of one (1) year of related experience that demonstrates an understanding of the required knowledge, skills and abilities. Prefer experience in a healthcare setting.    NAHUC Certification is preferred.  Desert Vista – Unit 2 Adolescent : Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety or submit completed application to the Arizona Department of Public Safety within seven days of hire date.   Fingerprint clearance cards must remain valid for the entire period of issuance and must be renewed prior to expiration. Med Psych – Unit II : Must have CPI certification within 14 days of hire. Must have a working knowledge of medical terminology and be proficient in the use of computer programs such as Microsoft Office.   Must have ability to work with culturally diverse people. Requires excellent communication and time management skills.   Knowledge of electronic medical record is helpful for the role. Ability to demonstrate competency in the philosophy and technique of the restraint application. Requires the ability to read, write and speak effectively in English.   Bilingual is preferred.

Unit Secretary Hospice Inpatient Center Rockville Centre, New York Good Shepherd Hospice, a member of Catholic Health Services of Long Island, promotes the physical, emotional and spiritual well-being both of the person completing life's journey and their family members, providing comprehensive and compassionate end-of-life care of the highest quality. Good Shepherd helps patients and their families live each day fully, focusing on quality of life, control of symptoms and the things that matter to them the most. Our team of professionals, caregivers and trained volunteers are dedicated to providing both medical and emotional support to patients and families. We currently employ more than 200 staff members and have a volunteer core of over 100 dedicated people. Please take a moment to carefully review the job details below. The Unit Secretary is responsible for providing clerical and receptionist duties at our Hospice Inpatient Center. This includes admitting all patients via electronic medical records, maintaining electronic patient charts, administrative processing of admissions, discharges and transfers, ensuring appropriate departments and personnel are notified of admissions, discharges, transfers, expirations and condition changes per established procedures, and providing administrative support for the Hospice program as needed. Position requirements include: ·          Associates degree (Bachelors preferred) ·          Related experience in a hospital or SNF setting ·          Strong computer skills and experience with Electronic Medical Records ·          Excellent organizational/communication skills and customer service skills ·          Ability to multi-task and knowledge of medical terminology. Hospice experience a plus. We offer a competitive salary, dynamic work atmosphere, and a comprehensive benefits package. Equal Opportunity Employer M/F/D/V  

Position Summary: The Health Unit Coordinator assists the staff by providing accurate, timely medical order transcription, utilizing the computerized order entry system, acting as receptionist and caring for department office equipment and supplies as directed. Position Expectations & Responsibilities: Ability to read and comprehend simple instructions, short correspondence and memos. Proficient in all computer software utilized for order entry and patient care, including but not limited to Care Manager, STAR, and intranet and Internet applications. Transcribe physician orders accurately and completely and in a timely manner using the computerized order entry system and unit specific forms. Post diagnostic test results in the proper section of the patients' charts. Prepare and review charts for completeness for admissions, discharges, transfers, expirations and procedures. Maintain clerical, unit and dietary supplies per unit policy. Demonstrate understanding and commitment to patient and co-worker confidentiality. Respond to patient requests in a timely, professional, friendly manner. Prioritize and organize tasks in a logical and efficient manner. Exhibit calm responsiveness to emergency or stressful situations. Follow through on physician orders in a timely manner, notifying other departments as needed. Maintain accurate, complete, legible records and logs as requested per unit. Relay calls of a medical nature to the RN, convey messages accurately and promptly to the appropriate person. Minimum Education and/or Experience: Must have excellent verbal and written communication skills High school diploma or general education degree (GED) One year of related medical setting experience BLS certification from the American Heart Association *Incumbent may be required to perform emergency duty before, during and/or beyond normal work hours or days in the event of an emergency, crisis situation or disaster (man-made or natural) including evacuation sites. *The person in this position will work in a smoke-free location, and is expected to adhere to all smoking restrictions. *In the spirit of wellness for both our employees and patients, Boca Raton Regional Hospital has instituted a mandatory influenza prevention vaccination program. Current employees must receive the influenza prevention vaccination free of charge during the recognized flu season. As a condition of employment, new hires will be required to comply with all program rules. This is a mandatory program with the exception of documented medical or religious reasons for not receiving the vaccine. For further information on this progressive program, please contact Boca Raton Regional Hospital's Human Resources Department at 561-955-4075.

Position Summary: Performs clerical, receptionist and unit secretarial duties in the Emergency department; functions within policies, procedures and guidelines of Sturdy Memorial Hospital. Essential Qualifications: Demonstrates knowledge and skills in a professional manner, good organizational skills, personal maturity, accuracy and flexibility, and previous Unit Secretary experience desirable..  Educational Requirements: High School Graduate or equivalent; knowledge of medical terminology typing; computer skills; previous unit secretary experience a plus.

POSITION SUMMARY: The Medical Secretary is the first point of contact for all patients. This individual will access patient's records and verify according to procedure. The secretary will inform appropriate staff and/or clinicians of patient's arrival and will be responsible for booking of appointments in AthenaNet. The Medical Secretary will handle patient records in confidence in accordance with HIPPA. KEY RESPONSIBILITIES: • Answer phones • Record all outgoing voicemail messages and check incoming messages • Schedule office visit appointments for physicians including office based procedures and enter into electronic record • Obtain all necessary insurance approvals and authorizations/referrals for all appointments • Coordinates with the Medical Assistant to obtain insurance approvals for ancillary services such as physical therapy, MRI, TENS units, etc • Checking all outgoing billing sheets and daily notes for completeness, scan through computer system to billing company to include scanning and/or faxing standard insurance information (demographics, financials, medical record data) to insurance companies, physician offices, SHCN, etc. • Fielding patient billing issues and concerns to appropriate contact • Enter facility charges into Meditech daily • Pulling back up paper charts in the event that the EHR system goes offline. • Mailing out instruction sheets to all procedural patients prior to appointment; new patient packets to new patients prior to appointment • Mailing/Faxing/E-mailing out all notes to referring physicians and primary care physicians as needed • Calling to confirm/follow-up on all patient appointments • Verify all patient's insurance eligibility and collect applicable copayments • Front desk duties including checking patients in, making sure all necessary paperwork is filled out, scheduling follow up appointments upon patient check out. • Submit completed drug prior authorization requests to insurance companies. • Take new patient information from referring physician offices and following up to ensure all needed information is received before scheduling patient • Copy all outgoing prescriptions in the event of EHR downtime. • Verifying appropriate protocols have been met before releasing medical records. Typing letters and other requested documents as needed. • Screening all incoming mail and distributing to the appropriate party • Other administrative tasks that may be requested by physician or nursing staff. • Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. 1.  Commits to recognize and respect cultural diversity for all customers (internal and external). 2.  Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed. REQUIRED KNOWLEDGE & SKILLS: • Ability to read, write, speak and comprehend the English language. • Computer skills required • Strong communication and interpersonal skills required. • Knowledge of insurance coverage systems, including but not limited to co-payments, referrals, HMO, PPO and capitated products, preferred. • Proficiency in hospital and physician practice computer systems such as Meditech, Athena and other comparable systems. EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER: I. Education:   High School diploma or equivalent required II. Experience: Administrative experience in a healthcare setting required. Medical terminology knowledge preferred. III. Certification/Licensure :  None IV. Software/Hardware: Microsoft Word, Word Perfect, Pages or equivalent word processing tool, Athena, eCW, and Meditech preferred ***Internal Applicants May Apply 11/15/16-11/22/16***