1838 Medical Receptionist Jobs

Medical Receptionist Join the REMARKABLE team at SwedishAmerican! As a division of UW Health, we offer patients local access to many world-class specialists right here in Rockford, Illinois and surrounding communities. We are seeking a Medical Receptionist to: Join our world-class team of doctors, nurses and other health care professionals in providing everything from preventive health care to highly specialized programs. Provide quality care in a compassionate patient- and family- centered environment. Schedule appointments, take messages and maintain patient demographic and financial aspects as required. Greet and direct department patients and visitors and provide assistance as necessary. Contribute to the efficient operation of the department by answering phones and providing a variety of clerical support. Experience/Skills: Previous receptionist or word processing experience preferred. Excellent verbal, written, organizational and critical decision making skills required. Must be able to read, write legibly and communicate effectively in English. Ability to handle multiple tasks simultaneously. Good interpersonal skills and ability to all levels of staff. Ability to sort and file alphabetically or numerically. Ability to operate a variety of general office equipment and use of a computer. Successful completion of annual job specific competencies and skill verification tools required. Pay: SwedishAmerican offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay. SwedishAmerican serving northern Illinois and southern Wisconsin communities--also a Magnet ®-designated facility-- is dedicated to delivering high quality healthcare and strategies to keep our patients and their families well. In fact, quality drives all that we do. In recent years, our commitment to quality and excellence has resulted in more national awards , for quality and preference than any other health system in northern Illinois. Learn more about our benefits at SAH Explore SAH medical centers and clinic locations SwedishAmerican, A division of UW Health values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Many Positions are available working in CHA's in-house Temporary Agency.  Sites include locations in Cambridge, Somerville Malden and Everett.  Training offered to selected candidates who have the required basic skills. The Practice Medical Receptionist provides clerical and clinical support services to department providers allowing for effective patient care. Explains site routines and clinical procedures to patients. Individual will be responsible for handling high incoming calls to practice and taking appropriate messages, greeting patients, registration and scheduling of patients to practice, verifying insurances, collect co-payments, charge entry, specialty referrals, and other related duties such as working in performance improvement projects. Have respectful, professional & courteous attitude towards co-workers and patients. Use of Epic & Medi-tech preferred. Individual must be highly motivated and have prior ambulatory experience. Prefer bilingual in Spanish/Portuguese/Haitian Creole. Must have prior registration and insurance experience. Ability to demonstrate telephone etiquette. High School Diploma or equivalent. One-year of secretarial experience in an ambulatory medical office setting desired. Must be computer literate. [cha111813]    

We are seeking a Medical Receptionist for our Laboratory & Imaging services at our busy primary care clinic in Wausau.  Hours:   56 hours every two weeks.  Monday through Friday between the hours of 6:30 am and 5:00pm.  This will also include a weekend rotation.    Responsibilities will include: Greet patients and visitors upon arrival in a courteous manner.  Registers patients, verifies and updates necessary information,.  Schedules/re-schedules procedures/visits following established protocols that promote physician and patient satisfaction, as well as schedule efficiencies. Schedules patient return appointments, as needed. Screens visitors, responds to routine requests for information/service, and directs visitors to appropriate staff members. Receives and records patients' payments, issues receipts and forwards payment to according to established payments. Opens daily mail received and distributes to appropriate personnel. Provides healthcare authorization for release of information forms and assist if necessary. Pages staff and makes clinic announcements as requested. Operates a multi-line switchboard to include opening and closing the switchboard according to established procedure. Performs clerical functions and provides back-up clerical support to other departments, as required. Works at the highest level, utilizing a team-based approach, to ensure that patients have the full attention of a dedicated team of health care providers who work together to manage their care, while supporting diversity and cultural factors. Requirements: Knowledge of office procedures normally acquired through completion of a High School diploma, GED, or equivalent combination of education and experience. One year of business office, customer service or healthcare experience preferred. Computer experience and basic computer keyboarding skills required.  Knowledge of medical terminology desirable. Ability to work collaboratively and effectively with patients, employees, and the public.  Offers ideas and suggestions. Ability to work independently, with minimal supervision, under pressure, with time constraints.

  POSITION DESCRIPTION:   Serves as a first point of contact for external customers in the office and on the phone, as well as a liaison between external customers and medical staff.   Greets, instructs and assists customers in obtaining needed services within the office and IHA.   Obtains and communicates necessary patient and office visit information to billing staff and facilitates efficient patient flow through the office and appropriate billing for services.       ESSENTIAL JOB FUNCTIONS: 1.        Greets all individuals arriving at the office courteously and ensures that their needs are met. 2.        Obtains necessary patient registration information, verifies patient insurance eligibility, prepares charts for visits in accordance with IHA protocols, and notifies clinical staff of patient's arrival. 3.        Accurately completes patient forms, collects payment, and ensures that charges are posted to the billing system. 4.        Retrieves and files EMR/paper charts and miscellaneous reports. 5.        Answers telephone in accordance with IHA telephone etiquette guidelines, taking and relaying messages in a timely manner. 6.        Schedules and confirms appointments based on office protocols. 7.        May oversee that daily payment and charge posting balancing is completed and correct. 8.        May support overdue report management and patient outreach. 9.        Supports other offices, attends meetings and training as assigned. 10.     Performs other duties as assigned.   ORGANIZATIONAL EXPECTATIONS: 1.        Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the IHA CARES mission and core values statement 2.        Must be able to work effectively as a member of the reception team. 3.        Successfully completes IHA's "The Customer" training and adheres to IHA's standard of promptly providing a high level of service and respect to internal or external customers. 4.        Maintains knowledge of and complies with IHA standards, policies and procedures, including IHA's Employee Handbook. 5.        Maintains complete knowledge of office services and in the use of all relevant office equipment, computer, and manual systems 6.        Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines 7.        Serves as a role model, by d emonstrating exceptional ability and willingness to take on new and additional responsibilities.   Embraces new ideas and respects cultural differences. 8.        Uses resources efficiently. 9.        Monitors, organizes and keeps work area and waiting room neat. 10.     If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.   MEASURED BY: Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.   ESSENTIAL QUALIFICATIONS: EDUCATION:   High School Diploma or GED; course work in insurance/billing, medical practice education or seminars are all preferred. CREDENTIALS/LICENSURE:   None MINIMUM EXPERIENCE:   1-2 years of experience in a medical or physician office or customer service environment preferred.     POSITION REQUIREMENTS (ABILITIES & SKILLS): 1.        Excellent written (legible), verbal and face-to-face communication skills, including proper phone etiquette. 2.        Proficient/knowledgeable in patient care procedures and organizational policies related to position responsibilities. 3.        Service-oriented; responsive to customer needs and courteous in approach. 4.        Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, Microsoft Word /Excel/Outlook, intranet and computer navigation.   5.        Ability to compute mathematical calculations. 6.        Knowledge of medical terminology to perform position responsibilities. 7.        Ability to work collaboratively in a team-oriented environment; professional and friendly demeanor. 8.        Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, patients, family members, vendors, outside customers and couriers. 9.        Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations. 10.     Good organizational and time management skills to effectively juggle multiple priorities and time constraints. 11.     Ability to exercise sound judgment and problem-solving skills. 12.     Ability to handle patient and organizational information in a confidential manner. 13.     Ability to travel to other office/practice sites and meeting and training locations. 14.     Successful completion of IHA competency-based program within introductory and training period.       MINIMUM PHYSICAL EXPECTATIONS:   1.        Physical activity that often requires keyboarding, filing and phone work. 2.        Physical activity that often requires extensive time working on a computer. 3.        Physical activity that sometimes requires walking, standing, bending, stooping, reaching, and/or twisting.         4.        Physical activity that sometimes requires lifting, pushing and/or pulling under 30 lbs. 5.        Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.   6.        Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. 7.        Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.   MINIMUM ENVIRONMENTAL EXPECTATIONS : This job operates in a typical office environment with some exposure to contagious diseases/viruses.   It requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.

Purpose of Job Communicates to all patients, doctors, nurses, and other employees regarding schedules, charts, insurance issues, and any other concerns that may be addressed. Greets and registers all patients upon their arrival to the clinic. Job Requirements Education High School Diploma or General Educational Development (G.E.D.) required. Experience 6 months previous customer services experience preferred. License/Certifications Skills/Knowledge/Abilities Strong verbal communication skills for positive interaction with staff and customers in person and over the phone. Skilled in operating a computer, including a computer mouse/keyboard and navigating scheduling, registration and patient care applications. Ability to follow written and verbal instructions. Ability to work in a diverse healthcare environment with diverse customer expectations. Ability to work as a team. Ability to keep patient information confidential. Ability to read, write, and comprehend various written reports and documents. Ability to manage multiple tasks simultaneously and efficiently. Physical Requirements Weight Demands Medium Light Work - Exerting up to 35 pounds of force. Physical Activity Not necessary for the position (0%): Climbing Crawling Kneeling Occasionally Performed (1%33%): Balancing Crouching Distinguish colors Lifting Pulling/Pushing Standing Stooping/bending Twisting Walking Frequently Performed (34%-66%): Carrying Fingering/Touching Grasping Keyboarding/typing Reaching Repetitive Motions Sitting Speaking/Talking Constantly Performed (67%-100): Hearing Seeing/visual Job Hazards Not Related: Chemical agents (Toxic, Corrosive, Flammable, Latex) Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinaryoffice environment) Equipment/Machinery/Tools Explosives (pressurized gas) Electrical Shock/Static Radiation Alpha, Beta and Gamma (particles such as Xray,Cat Scan, Gamma Knife, etc) Radiation NonIonizing(Ultraviolet, visible light, infrared and microwaves that causes injuries totissue or thermal or photochemical means) Mechanical moving parts/vibrations Rare (1%-33%) Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF) Note: Safety Officer can assist with identification of job hazards Essential Job Functions Essential Functions I Registers patients for appointments by collecting and verifying patient demographics, insurance information,and other essential information to ensure accurate information is maintained for each patient. Greets, directs, and assists patients with questions to facilitate patient care in prompt and polite manner. Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, andhandle other patient matters to ensure excellent customer service is provided within a timely manner andaccording to policies and procedures. Prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care. Handles insurance inquires by answering questions, assisting with referrals, and completing appropriatepaperwork to ensure exam charges are submitted to insurance within a timely manner. Processes and distributes written communication and documents (forms, letters, mail) accurately. Provides appropriate care specific to the age of the patient to ensure understanding and comfort level oftreatment as outlined in the “Population Specific Criteria.†Essential Functions II Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management. Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures. Other duties as assigned.

Job Summary: Greets patients/visitors at the desk, verifies insurance benefits, registers patient, schedules patient appointments, answers phones and directs calls.  Provides general clerical and administrative support to the department staff as needed.   Essential Job Functions: 1. Performs daily administrative duties including calling patients, handling patient requests, answering phones, pulling and preparing charts, filing, faxing, and copying.  2. Follows procedures for new and established patients, verifies information, L&I and referrals, collects payments, explains insurance billing requirements and provides receipts. 3. Verifies/completes medical records for daily visits, ensuring necessary forms are in the chart. 4. Gathers patient information and prepares patient chart for office visits.   Competencies: Must utilize Cerner or McKesson application systems to track patient care. Employees must follow all guidelines and policies of EvergreenHealth. License, Certification, Education or Experience:   REQUIRED for the position: High School graduation or equivalent Knowledge of clinical/medical front office procedures Communication/public relations skills and flexible who relates well with others in a professional and pleasant manner Knowledge of medical records confidentiality DESIRED for the position: Medical Receptionist related work experience Proficiency in basic medical terminology EMR (electronic medical records) experience

 Medical Receptionist     Greets visitors and assists them during check-in, intake and check-out.  Schedules appointments and records information in Practice Management System.  Answers telephone calls and routes appropriately.  Verifies insurance eligibility, ensures requirements are met and explains to patients as needed.  Collects co-pays.  Performs other duties as assigned .  High School graduate or equivalent.  One year of experience in customer service or reception, health care environment preferred.  Previous data entry or typing experience and knowledge of basic office equipment required.  Computer experience preferred.  Interpersonal skills must be well-developed   

PRIMARY FUNCTION Greeter, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. ESSENTIAL FUNCTIONS OF THE JOB This list may not include all of the duties that may be assigned.   Answer incoming calls in a courteous & professional manner Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Assist with chart retrieval, set up new patient chart/ EHR chart Ensure lab results, physician’s reports, day sheets are properly placed Scan, upload and distribute chart documents in document manager Check-in/ Check-out patients in a timely manner Print debit tickets Mark patients accordingly in Patient Tracking System Follow PA policy related to cashier functions Check balances and credits Collect co-pay and/or payments according to insurance plan Discuss & interpret patient balance information within the guidelines of Pediatric Associates collection policy. Verify Insurance Ability to update medical record and computer system with new information Post charges and payments Match procedures with correct diagnosis Reconcile charges & payments Complete referral authorization requests & provide patients with referral information Sort and deliver mail, medical records and other correspondence Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent Licensure: Upon hire, and for the duration of the employment period driver’s license must be active and valid *   Knowledge, Skills & Abilities: Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc. Experience: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired.

Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community.   We encourage the professional and personal development of our employees and are proud of the workplace culture we have developed. We invite you to join our incredible team!   At Southern New Hampshire Health, we believe in the little moments and the power of small gestures. It is our desire to make every patient, family or visitor interaction meaningful. You'll see some of these wonderful moments in our new video "We believe in the little moments..." Check it out below.                           snhcareers.org/we-believe-in-the-little-moments   Summary:     Responsible for greeting patients, checking in and checking out patients, answering phones, scheduling patient appointments, scheduling tests and procedures, entering referrals, filing and other duties as assigned. Qualifications:  ·          High school diploma or equivalent. ·          Knowledge of reception tasks, clinic policies, procedures and paperwork. ·          Strong written and verbal communication skills required. ·          Minimum one year experience in a customer service position preferred. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.      

In addition to performing the responsibilities of a Medical Receptionist, the Lead Medical Receptionist assists the Practice Manager in leadership and the effective day-to-day operation of the office, to include direction and coordination of daily work assignments, ensuring adequate staffing, scheduling, assists in the processing of payroll; interview process; mentoring and development of staff by providing recommendations and feedback. Assists the Practice Manager in all areas of running/monitoring front office, including oversight of all providers scheduling templates for accuracy and completeness. High School Diploma or equivalent. College degree preferred. 3-5 years of Urology experience required. Basic Windows XP and proficient Microsoft Office required. Strong verbal/written communication and leadership skills required. Proven ability to multi-task and delegate effectively to others. Requires travel to other South County Medical Group practices as needed.

Performs clerical, receptionist, secretarial and communication services for the Practice. Schedules and greets patients, obtaining proper documentation at check in; collects co-payments and ensures proper authorizations are obtained for all care provided in support of the revenue process. May file medical documentation.

Provides the highest quality of customer service for patients and others by performing all duties in a professional and engaging manner. Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients. Required Qualifications: High school education or equivalent required. Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required. Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required. Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required. Demonstrated analytical, prioritization and organizational skills required. Demonstrated flexibility and dedication to team environment required. Effective communication skills required. Preferred Qualifications: Experience in healthcare environment with working knowledge of medical office operations preferred. College coursework in business preferred. Nursing Assistant or Medical Assistant preferred. Knowledge of medical terminology preferred. Experience with Microsoft Office, specifically Word and Excel preferred. Depending on the position available, fluency in Spanish preferred.

JOB QUALIFICATIONS Experience: Six months’ experience in the medical field preferred. Education: High school diploma/GED required. Knowledge/Skills/Abilities: Computer skills required; outstanding customer service skills, excellent written and verbal communications, ability to multi-task and strong organizational skills required. Knowledge of medical terminology and insurance preferred. Bilingual (English/Spanish) preferred. Licenses/Registrations/Certifications: none.   JOB SUMMARY The Medical Receptionist I is responsible for providing professional, courteous assistance to patients seeking services within Astria Sunnyside Hospital. Performs a variety of general administrative support duties associated with the patient intake process.   WORKING CONDITIONS & PHYSICAL REQUIREMENTS Work is primarily performed in an office setting and is considered sedentary work. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally. Requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Requires normal/corrected vision and hearing to normal range. Requires good manual and finger dexterity to operate computers, phones, and handle documents. The worker is not substantially exposed to adverse environmental conditions. 

  Job Summary: Assist with checking in/checking out patients, working within an electronic medical record; supporting an extremely busy cardiology medical group office with 20 physicians and 13 mid-level providers.     Brief list of duties to include but not limited to:   Processing correspondence to referring physicians and patients Cross covering other positions as needed Documenting information in Patient's chart   Processing documents  Patient Check in and out   Education/Experience Requirements:     1-2 years experience with personal computers and frontline customer service Keyboarding 35 wpm Knowledge of computers    Education/Experience Preferred:   Graduate/equivalent of a 2-year program in a medical science field or equivalent ICD-9 and CPT coding experience a plus 2 years medical office experience Knowledge of insurance referrals Knowledge of Microsoft Office software   Medical terminology    Other skills required: Self-directed Ability to handle multiple priorities successfully Pleasant and friendly manner Neat appearance   Physical Requirements:   Sitting, standing, reaching, bending, walking and stretching, ability to keyboard for extended periods of time.   Working Environment:   Busy, often times stressful, ambulatory facility providing direct patient care, considerable amount of direct patient/customer contact.    

JOB SUMMARY: Responsible for all aspects of checking patient in and/or out, making follow-up appointments, referrals, and processing financial transactions.  Responsible for completion and accuracy of patient computer data and collections.  Responsible for any day-to-day secretarial and receptionist responsibilities. JOB SPECIFICATIONS:   EDUCATION High School diploma and/or higher education level required. EXPERIENCE    A minimum of one (1) year experience working in a provider’s office as a receptionist or medical assistant with administrative responsibilities. JOB KNOWLEDGE Understanding of provider office operations. Effective verbal and written communication skills.         JOB RESPONSIBILITIES:   1.    Open up office, unlocking doors, turning on all equipment, etc. 2.    Disconnect answering service.  Obtain and facilitate any messages from the service. 3.    Answer telephone within a timely manner. 4.    Take messages. Give to appropriate person within 30 minutes of message. Pull and attach patient chart if needed. 5.    Pull all established patient charts and prepare new patient charts for the next day’s scheduled patients.  All charts to have printed superbill attached and all related paperwork to be filed in patient chart.  To be completed by the end of day prior to the next day scheduled patients.  Call and confirm all of the next day’s patients by the end of the prior workday. Inform them of their outstanding balances and co-payment. 6.       Greet all patients and vendors in a friendly and professional manner. 7.       Patients signed in for their appointment are acknowledged for demographic and insurance changes.  Update patient information changes into computer before patient check out with check out receptionist. 8.       Verify, obtain, and update any needed insurance authorization making sure that patients are not seen without an authorization. 9.       Schedule patient appointments. 10.    Maintain cleanliness of waiting room.  Cleaning and pick up a minimum of two (2) times per day.  Updating and entering cleaning needs in the cleaning service maintenance book. 11.    Verify and update daily transactions in computer by end of same day. 12.    Balance out Visa/Mastercard terminal by end of work day. 13.    Log and maintain all patient referrals in referral log book. 14.    Monitor, maintain, and order all office supplies.  Place all orders via MMA operating instructions. 15.    Maintain provider’s meeting schedule and days off in the computer. 16.    Facilitate all daily office mail.  Take mail to and from the mail box.  Open and stamp date all mail.  Pull chart and attach patient related mail.  Give to appropriate person. 17.    Monitor, maintain, and order all office postage stamp supply. 18.    Filing-all filing to be completed by end of day. 19.    Faxing, photocopying, process release of medical records. 20.    Maintain, balance, and request replenish of office petty cash. 21.    Facilitate in-patient billing and send to billing department. 22.    Work scheduled hours as assigned by Operation Manager utilizing time and attendance to maintain worked hours for payroll system. 23.    Any other responsibilities as assigned by the Practice Manager, Provider, and /or MMA or Memorial Medical Healthcare (MH) Administration. 24.    Demonstrates knowledge of and supports of MH mission, vision, and value statements, standards, policies, procedures, operating instructions, confidentiality statements, corporate compliance plan, and the code of ethical behavior.  

Position Overview A medical receptionist is the customer service liaison to each of our practices. The medical receptionist greets each patient with courtesy and respect using exceptional communication skills. The purpose of this position is to provide our patients with a seamless experience while following all UHS Policies regarding registration, scheduling, insurance verification and billing. Position Requirements Education/Experience Minimum Required: High School Graduate or equivalent Preferred: Previous medical, administrative and customer service experience Proficient PC skills Knowledge of Medical Terminology License/Certification Minimum Required: Not Applicable Preferred: Current drivers license

To provide all non-clinical services involved in an office encounter in a busy medical practice. Determines/requests co-pay, pre-cert, and other information.    REQUIRED 2+  years medical office experience Excellent communication and computer skills   PREFERRED Electronice Health Record software experience (Greenway and EPIC a plus!) Hours are 8:30am to 5pm, Monday through Friday.   Office location:  3712 MacArthur Blvd New Orleans, LA

Primary Purpose: To provide smooth patient flow, meeting all guidelines of clinic procedures and insurance specifications, striving for the best customer service possible in a timely and accurate manner, in accordance with Cass Regional Medical Center's Mission and Values statements.                                                 Formal Policy-Setting Responsibilities: No formal responsibility. The policies associated with the job's purpose and essential responsibilities are set by others.                                           Routine Decision Making: Decides appropriate scheduling; verifies complete patient information; decides appropriate specialist to use according to insurance plan; verifies appropriate coding and correlation of charges.                                                 Formal Supervisory Responsibility: No formal supervisory responsibility.                                              Required Knowledge: Insurance contracts, basic patient triage CPT and ICD-9 coding and correlation; basic computer functions.                                             Required Skills and Ability: Basic computer skills; basic accounting skills; time management skills; effective and interpersonal   communication skills; ability to use basic billing procedures.   Ability to multi task and prioritize utilizing professional communication and skills.   Unusual Working Conditions: None.                                       Education and Certification/ Registration Required for the Position: High school education. Medical terminology preferred.

The Medical Receptionist is responsible for performing front office functions relating to the in-take and check out of patients in the clinic setting. This job requires a high level of flexibility and excellent communication skills as well as the ability to adapt to changes as they occur in both staffing levels as well as patient volumes. QUALIFICATIONS:   Medical Receptionist I: High School graduate or equivalent.    Understanding of diversified insurance plans.   Exhibit good interpersonal and communication skills.   Maturity to withstand pressure that may arise in relation to the public and physician.   Medical Receptionist II: High school graduate or equivalent. At least two years' experience in a medical office. Understanding of diversified insurance plans. Knowledge of coding and medical terminology. Exhibit good interpersonal and communication skills. Maturity to withstand pressure that may arise in relation to the public and physician.   CPR as required by department.