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The Clinical Care Technician works under the supervision of the professional nurse and collaborates to meet the needs of the patient within the scope of the role.  The clinical care technician assists in direct patient care, provides environmental support and facilitates patient safety on designated unit and other units as needed. The clinical care technician has successfully completed and maintains competencies in role specific skills. The clinical care technician provides an environment supportive of the patient and family centered model of care. The Clinical Care Technician Residency Program at Tufts Medical Center requires no prior clinical experience.   Responsibilities: Clinical Skills: Assists the professional registered nurse in the functional care of patients, ensuring efficient and patient centered care appropriate to the developmental age of the patient population. Performs delegated tasks and communicates all findings/concerns to the professional nurse. Provides, or assists patients with activities of daily living in a safe, efficient and respectful manner. Greets patients, families, visitors and other staff utilizing the principles of Tufts Medical Center service standards. Collects, records, and communicates the patient’s clinical data to the assigned nurse in a timely manner. Prepares room for admission/transfer/discharge, assuring standardize equipment is ready for use. Transports or accompanies patients as necessary to other areas of the hospital in an efficient, safe, and respectful manner. Provides comfort measures such as positioning, changing linen, back rubs, etc. to patients in an efficient, safe, and respectful manner. Maintains patient and family confidentially at all times. Promotes patient activity by assisting with mobility and range of motion exercises as assigned. Sets up for procedures as requested by nursing/medical staff. Cleans and discards used equipment and supplies following procedures. Collects specimens and performs specimen testing, while maintaining Standard Precautions; prepares specimens for the lab. Responsible for care of biomedical equipment, checking par levels and working order for BP cuffs, EKG cables, leads, oximeter cables, etc. Sends malfunctioning equipment to Medical Engineering per established procedure. Cleans wounds and applies DSD after wound is assessed by nurse. Performs 12 lead EKG. Connects monitoring equipment to patient under the direction of the nurse. Cares for patient belongings and completes belongings list. Primes intravenous tubing with solution containing no medication. Responds to patient and family requests promptly, seeking nurse’s supervision as needed. Assists with patient care procedures as directed by the nurse, using proper body mechanics and ensuring patient dignity. Performs and documents patient’s admission, transfer, and discharge tasks as requested by the nurse. Acts as a sitter as requested by the nurse, adhering to the sitter guidelines, to ensure patient safety at all times. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients being cared for. Answers call lights and seeks appropriate personnel/action. Performs hourly rounding per established guidelines. Performs other similar and related duties as required or directed. Promotes quality, safety, regulatory and patient and family satisfaction.   Communication and Collaboration: The clinical care technician contributes to a positive work environment by maintaining open communications with others. Introduces self to patients and family, asking patients and family how they would prefer to be addressed. Supports and promotes open communication with co-workers to ensure a positive environment.  Negotiates all scheduled breaks with nurse to ensure adequate coverage to meet the patient and unit needs.   Climate and Environment: The clinical care technician performs tasks to ensure a clean, clutter-free and safe work environment for patients and staff. Maintains a clean and safe work environment for patients and staff. Cleans and stocks equipment and supplies to ensure adequate par levels to meet patients’ needs Reports non-functioning equipment and other environmental problems to the appropriate individuals in a timely manner. Appropriately and safely utilizes equipment common to the clinical area. Promotes responsible and efficient use of resources. Covers for the Unit Coordinator in answering the telephone, call lights and greeting visitors to the unit.             Hospital Standards: As a member of the hospital community, the clinical care technician participates in the patient-family. centered model of care, continually improving environment. Maintains attendance standard as per policy. Begins work at the assigned time and remains until the end of the assigned shift. Completes mandatory education requirements. Uses resources appropriately and in a cost effective manner. Attends educational offerings when staffing on the floor allow. Attends and participates in unit based staff meetings when appropriate. If unable to attend, reads and initials minutes. Notifies the nurse whenever he/she leaves unit. Maintains positive customer relations in all interactions. Utilizes resources in a careful manner.             Requirements: Bachelor’s degree in arts or sciences is required. Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. Ability to assist in providing care for a designated group of patients under the direction of a licensed nurse and according to unit guidelines hospital policies, procedures and protocols. Has the skills and knowledge to provide care to the age groups of the population served including: Knowledge of growth and development. Provide age appropriate communication. A minimum of an 18 month commitment, ability to work full-time, rotating shifts (days, evenings, and overnights) with weekend and holidays. 

SUMMARY:  Under clinical supervision of a RN or licensed physician/podiatrist, provides basic clinical, front office clerical, and technical support services for client/patient/clinic. Performs related duties as required.   DUTIES & ESSENTIAL JOB FUNCTIONS:  NOTE: The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Not all duties listed are necessarily performed by each individual in the classification. 1. Provide patient-centered care that is respectful of, and responsive to, individual patient preferences, needs and values. Provides and promotes excellence in customer service for both internal and external customers.   2. Collaborate with patients and other healthcare providers to deliver coordinated, high quality care.   3. Greets and escorts patients to examination rooms, prepares patients according to procedures, and assists physician/clinician with the care of the patient as instructed. Assists providers/nurses with examination and treatment/procedures. Assures proper consents are obtained.   4. Interviews and collects basic information from patients about their present and previous medical condition; measures vital signs and other information as required by department.   5. Records information in the patients’ record. 6. Assists clinician in following up on patient needs, including but not limited to inbox management, giving patient prescriptions, work-slip and/or addressing messages. Provide information/instructions to patients with clinician authorization.   7. Maintains patient examination areas, cleans, maintains, and/or sterilizes equipment. Stocks examination rooms, orders medical supplies and equipment. Checks and prepares rooms for clinic’s daily schedule. Checks equipment, and advises appropriate personnel when replacements are necessary.   8. Performs basic clinical/technical skills specific to department and simple non-invasive testing.     9. Following specific training, the Medical Assistant may administer P.O. intradermal, intramuscular, subcutaneous injections, and immunizations, performs skin tests (e.g., PPD  placement).   10. Supports the plan of care including coordinating consultation, testing, referrals and required authorizations; assists patient with implementation of the plan of care and ensuring results are available. Instructs and assists patients in undressing for procedures for Physician’s examination as appropriate. Direct patients to various departments outside of clinic (X-ray, Ultrasound, Laboratory, Pharmacy, Admitting and/or Billing Department, WIC, etc.) Instruct patient and family members in techniques and methods of self-care, as appropriate; give patients basic pre and post-operative/care instructions as necessary; participate in orientation of new employees/students in areas as necessary; follow clinician/providers treatment plans.   11. Performs clerical functions, i.e., answers phones, uses computers, registers patients, completes forms as necessary, files medical records. Completes registration and makes appointments for patients on AHS computer system when appropriate.   12. Collects by non-invasive techniques and preserves specimens for testing including urine, sputum and stool. Transports specimens to laboratory.   13. Performs finger-stick for point of care testing.  Performs venipuncture for blood draws with phlebotomy certification.   14. Transports patients to ancillary services. Assists patients with limited mobility in wheelchairs, with crutches, gait impairment, and/or gurney assists.   15. Effectively utilizes population health methodologies such as patient registry, inreach (e.g. ordering from care protocols), outreach, care protocols and team-based care to improve patient and population outcomes.   16. With training, provides health coaching, goal setting and action plan review to patients   17. Promptly responds to patient needs. Responds effectively to emergency situations including, Code Blue and other emergencies as directed.   18. Participates in Performance Improvement/Quality Control activities.   19. Ability to empathize with vulnerable populations and care for poor and underserved patients. Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.   MINIMUM QUALIFICATIONS: Education: Graduation from a certified/accredited medical assistant school.   Preferred Minimum Experience: One year in an outpatient setting.   Required Licenses/Certifications: Acquire and maintain active Medical Assistant certification as issued by American Association of Medical Assistants (AAMA), California Certified Medical Assistant (CCMA), National Center for Competency, Testing/Multi-skilled Medical Certification Institute (NCCT/MMCI), or American Medical Technologists (AMT).

Position Summary : To perform skilled tasks and prescribed procedures in the care of patients, under the direction of a licensed professional nurse; to perform routine nursing tasks, under the direction of a licensed professional nurse; to perform duties supportive of nursing services; to perform various clerical duties for the nursing department as assigned. Performs duties in support of the Medical Center mission to ensure the highest quality of patient care in an economically sound and efficient manner. Education and Training:    Satisfactory completion of a planned program of study preparing participants to provide care to patients or current licensure as a Certified Nursing Assistant in the Commonwealth of Pennsylvania Experience and Knowledge: 2 years patient care experience preferred.  

In cooperation with the Nursing staff and providers, the Emergency Department Tech is responsible and directly accountable to perform clerical and non-nursing duties at the nurse' station; to observe and report cardiac rhythms; and to be available to assist nursing staff as needed with physical care of patients. Job Requirements A thorough knowledge of departmental principles and procedures; knowledge and skills in techniques of good patient care in emergent situations.  Must be able to read and write English as well as speak and understand English.  Computer knowledge in use of keyboard, mouse. Spelling with emphasis on medical terminology required.  License / Certification:   Medical Assistant Certification or Licensed Oregon EMT (Emergency Medical Technician) or equivalent desired.  Current OSBN (Oregon State Board of Nursing) CNA certification also considered. It is highly recommended and preferred that CNA2 certification be obtained within one year of hire.   Current BLS certification. Satisfactory completion of basic dysrhythmia testing is required.     Notes regarding EMT: EMS Providers Working in Other Capacities:  The statute governing EMS providers limits their scope of practice to "prehospital" care, which is defined as "care rendered by EMS providers as an incident of the operation of an ambulance and...other public or private safety duties, and includes, but is not limited to, emergency care." (ORS 682.025(11))   An EMS provider is able to work as an employee in a hospital or other health care setting, and the job description and expectations are set by the employee's supervisor or employer. In this situation, the EMS provider may perform any assigned job duties, including critical care responses. However, the employee may NOT use his or her license or title as an EMS provider while performing these duties, even though the training he or she has received may be beneficial or even required qualifications for the employment position.    The EMT scope of practice (OAR Chapter 847, Division 035) does not limit or otherwise affect the individual’s employment or job description except that the individual may not use his or her title or licensure as an EMS provider. Education and/or Experience Completion of MA, EMT, or CNA training.  Other education/degrees/ certifications will be considered based on relevance and clinical pertinent experience. High School diploma or equivalency required.  Previous emergency or acute care hospital experience highly preferred, but not required.   Physical Demands and Work Environment Conditions / ADA Compliance   Works inside.  Work is of minimal physical demand; walking, standing, and sitting at desk much of the time while on duty.  Ability to lift and transfer patients is required, usually with the assistance of co-workers. Pushes/pulls loaded adult stretchers, beds, wheelchairs, crash carts and equipment carts.  Transfers patients to/from cars, stretchers, beds, chairs and ambulates as necessary.  Tolerates bending, sitting, standing, walking, lifting, carrying, pushing, pulling for 8 – 12 hours (shift dependent).  Lifts or carries up to 50 lbs.  Normal or corrected vision is required to observe patients, process orders, complete paperwork; normal or corrected hearing is necessary to distinguish differences in alarms, call lights, heartbeats, and breathing. Manual dexterity is required for operating equipment. Exposure to physical and emotional stress of the work environment.  Occasional exposure to infectious diseases.  

In cooperation with the Nursing staff and providers, the Emergency Department Tech is responsible and directly accountable to perform clerical and non-nursing duties at the nurse' station; to observe and report cardiac rhythms; and to be available to assist nursing staff as needed with physical care of patients. Job Requirements A thorough knowledge of departmental principles and procedures; knowledge and skills in techniques of good patient care in emergent situations.  Must be able to read and write English as well as speak and understand English.  Computer knowledge in use of keyboard, mouse. Spelling with emphasis on medical terminology required.  License / Certification:   Medical Assistant Certification or Licensed Oregon EMT (Emergency Medical Technician) or equivalent desired.  Current OSBN (Oregon State Board of Nursing) CNA certification also considered. It is highly recommended and preferred that CNA2 certification be obtained within one year of hire.   Current BLS certification. Satisfactory completion of basic dysrhythmia testing is required.     Notes regarding EMT: EMS Providers Working in Other Capacities:  The statute governing EMS providers limits their scope of practice to "prehospital" care, which is defined as "care rendered by EMS providers as an incident of the operation of an ambulance and...other public or private safety duties, and includes, but is not limited to, emergency care." (ORS 682.025(11))   An EMS provider is able to work as an employee in a hospital or other health care setting, and the job description and expectations are set by the employee's supervisor or employer. In this situation, the EMS provider may perform any assigned job duties, including critical care responses. However, the employee may NOT use his or her license or title as an EMS provider while performing these duties, even though the training he or she has received may be beneficial or even required qualifications for the employment position.    The EMT scope of practice (OAR Chapter 847, Division 035) does not limit or otherwise affect the individual’s employment or job description except that the individual may not use his or her title or licensure as an EMS provider. Education and/or Experience Completion of MA, EMT, or CNA training.  Other education/degrees/ certifications will be considered based on relevance and clinical pertinent experience. High School diploma or equivalency required.  Previous emergency or acute care hospital experience highly preferred, but not required.   Physical Demands and Work Environment Conditions / ADA Compliance   Works inside.  Work is of minimal physical demand; walking, standing, and sitting at desk much of the time while on duty.  Ability to lift and transfer patients is required, usually with the assistance of co-workers. Pushes/pulls loaded adult stretchers, beds, wheelchairs, crash carts and equipment carts.  Transfers patients to/from cars, stretchers, beds, chairs and ambulates as necessary.  Tolerates bending, sitting, standing, walking, lifting, carrying, pushing, pulling for 8 – 12 hours (shift dependent).  Lifts or carries up to 50 lbs.  Normal or corrected vision is required to observe patients, process orders, complete paperwork; normal or corrected hearing is necessary to distinguish differences in alarms, call lights, heartbeats, and breathing. Manual dexterity is required for operating equipment. Exposure to physical and emotional stress of the work environment.  Occasional exposure to infectious diseases.  

We are currently hiring at Warm Hearth Village, an LTC facility, in Blacksburg, VA for a Full-Time Rehab Assistant When searching for the right employer, one should look for a company who shares the same attributes. Our own employees tell us that they like to work at Functional Pathways because we offer a family environment, ethical care, innovation, and a strong focus on values and customer service. Join us in Making a Difference in the lives we touch! : ESSENTIAL DUTIES AND RESPONSIBILITIES Performs a wide range of administrative, tech and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization. Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects and assisting with tech related duties. : * Documentation retrieval and filing * Data entry * Equipment/Device/Rehab Department cleaning and maintenance * Scheduling * Answer, screen and transfer inbound phone calls * Receive and direct visitors, patients, families, and clients * General clerical duties including photocopying, fax and mailing * Prepare and modify documents including correspondence, reports, drafts, memos, meeting minutes and emails * Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors * Prepare agendas/forms/reports for meetings and prepare schedules for therapists * Record, compile, transcribe and distribute minutes of meetings * Maintain office supply inventories through appropriate ordering system * Coordinate maintenance of office equipment (as approved by manager) * Knowledge of the PPS billing system and maintenance of daily minutes, RUG scores, and daily billing charges * Knowledge of HIPAA laws and facility guidelines * Professional interaction with families regarding therapy services * Performs tasks of manager in cases of emergency/illness/lack of manager * Performs all other clerical, administrative and tech duties as required and prioritizes assigned work to accomplish tasks efficiently and effectively. * Adheres to and follows the values of Functional Pathways. * Patient transport, equipment cleaning, and other duties as assigned by management, patient set-up for therapists, assistance in treatment as allowed by governing state practice act, etc.QUALIFICATIONS: * Education: High school education with other applicable training and experience preferred. * Experience: Prior experience as a clerical assistant or support tech in a medical related field is preferred. Computer knowledge and experience is required. * Must be able to pass a background checkPC SKILLS Comfortably uses word processing and spreadsheets for reports; familiar with programs including calendaring, Rehab Optima, Casamba, Vikus, Word, PowerPoint, etc.:

Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties.     Duties and Responsibilities:   1.                   Assists provider in preparing for physicals and minor surgeries.   Prepares patients for examination and treatment.   Takes patient histories and vital signs, performs phlebotomy and EKG as needed.   2.                   Prepares exam and treatment rooms with necessary instruments.   Assists with ordering and maintaining supplies and equipment, including sterilization of instruments.   3.                   Assists with scheduling of tests and treatments and follows through with referrals when indicated.   4.                   Screens telephone calls for referral to nurse or provider.   5.                   Maintains patient files, records and other information according to office standards.   6.                   Implements provider orders under provider direction and notifies patients of results as requested.   7.                   Remains updated and current on the electronic health record policies and procedures.   8.                   Attends required meetings and participates in committees and professional development activities.   Maintains professional affiliations.     9.                   Scribe to include: history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care.   10.               Maintains patient and office confidentiality.   11.                 Performs related work as required.   Supervision Received: Reports directly to the Practice Manager   Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.   Involves frequent standing and walking.   Occasionally lifts and carries items weighing up to 20 pounds.   Requires normal visual acuity and hearing.   Requires exposure to bodily fluids.   Requires the ability to work in a busy medical office environment.     Performance Requirements:   (Required knowledge, skills and abilities.)   ¨        Ability to perform medical assistant duties such as assisting the provider, performing EKG's and phlebotomy, vital signs and other office testing / procedures. ¨        Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. ¨        Ability to follow direction and comply with office policies / procedures. ¨        Strong computer skills.   Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. ¨        Knowledge of medical terminology ¨        Working knowledge of insurance requirements     Education:   (Acceptable experience and training)   ¨         High School Diploma or equivalent.   Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred.   This description is intended to provide only basic guidelines for meeting job requirements.   Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.  

  POSITION SUMMARY:    To be successful, the individual in this position must: Possess skills that enable him or her to provide day to day clinical support to Inpatient LIPs and nursing staff at the direction of the attending physician.  The Medical Assistant performs administrative and patient care duties that assist with the evaluation and treatment of the patient.  This position will also serve as a liaison between patient, families and practitioners.   DUTIES AND RESPONSIBILITIES TO INCLUDE, BUT NOT LIMITED TO :   •  Completion of daily progress notes and other documentation as directed by Physician. • Assist Physician with flow management to ensure all paperwork/patient interviews are completed on schedule and in a timely manner • Research Duties: o Inputting Acuity data in the database o Inputting ASEBA data in the database during admissions • Submit billing for LIP services. • Assess need for and completion of Prior Authorizations in consultation with the LIP • Collect data needed for completion of Medication Reconciliation at direction of LIP. • Collect data needed for daily encounters, which may include collecting lab results, obtaining vital signs or performing an EKG for the purposes of medication management. • Complete Depart Tool documentation at direction of LIP. • Liaise with Nursing staff and other clinical team members. • Liaise with Pharmacy regarding patient medications. • Liaise with identified patient supports; obtain collateral information and provide treatment plan updates as directed by LIP. • Provide Clinical Associates with clinical information needed for appropriate referrals and support as needed. • Maintain patient confidentiality with patients and fellow employees. • Obtain clinical information from external sources including Health Info Net, Maine Prescription Monitoring Program and outside providers as requested by the LIP. • Communicating issues on the unit with the LIP when they are not on the unit. • Maintain continuity when the LIP is out and there is another LIP covering. • Assist with LIP groups as requested. • Performs all other duties as assigned.  QUALIFICATIONS / EXPECTATIONS: • Successful completion of an accredited Medical Assistant Program. Must successfully complete Certification Exam within 6 months of hire. If a medical assistant program was not attended, five years' experience as a medical assistant with either AMT, RMA, NCMA, or CCMA certification is required • Represents the organization in a positive and professional manner in the community.  • Maintains Joint Commission, Federal and State regulatory requirements.  • Complies with all organizational policies regarding EMHS's Code of Conduct and ethical business practices. • Attend all mandatory safety related education programs. • Follow safety procedures to prevent injury to self and others. • Carry assigned keys and wears hospital ID and Versus badge at all times. • Refrain from the abuse of chemicals. • Will have up to date training and certification in Basic Life Support. • Must possess good oral and written communication skills in the English language • Interacts harmoniously and effectively with others, focusing upon attainment of organizational goals and objectives through a commitment to teamwork. • Conforms to acceptable attendance, punctuality and dress code standards. • Complies with safety rules and protocols, as established by the Environment of Care Committee. • Maintains patient confidentiality with patients and fellow employees. • Seeks assistance, guidance and direction when unsure of procedure and protocols and performance of duties. • Demonstrates safe behavior in all aspects of job. PHYSICAL DEMANDS/ENVIORNMENT:   Visual acuity, color vision, hearing acuity, and tactile sensation are necessary to respond to patient response and requests. Has the ability to read and speak English, to communicate and document information. Possess the manual dexterity and a degree of body strength and flexibility to respond to aggressive patient behavior. Has the ability to reach and stretch intermittently. Time may be spent sitting at a computer, collaborating with other healthcare team members. Standing and walking comprises some of the workday.  

  SUMMARY OF MAJOR FUNCTION Responsible for patient vital signs, drawing blood, administering shots to patients. Assists in the functions of a Patient Service Representative (PSR)   . ESSENTIAL FUNCTIONS AND WORK ROLE RESPONSIBILITIES 1. Assists in the examination of a patient with a licensed provider. 2. Responsible for drawing/processing blood, collecting urine specimens, urine pregnancy tests, rapid strep tests, EKG's, A1C, INR with proper identification and documentation. 3. Administer immunizations/injections, minor office procedures, EKG's per provider orders. 4. Evaluates and documents patient vital signs. 5. Prepares and records patient information including prescriptions. 6. Refills prescriptions when requested by the provider. 7. Scribing with the provider. 8. Maintains charts including the daily filing/scanning of medical correspondence in EMR or paper chart. 9. Responsible for daily, weekly and monthly inspections to include refrigerator/freezer logs, EKG, oxygen tanks, AED, Nebulizer, medication logs. 10. Observes universal precautions while performing phlebotomy and handles all specimens as being able to transmit disease. 11. Responsible for properly cleaning and packaging instruments to be sent for sterilization. 12. Explains to the best of ability the procedure and purpose of laboratory test(s). 13. Responsible for urine drug screen/medication agreement/pill counts with applicable patients including proper documentation. 14. Stocks/orders medical supplies as well as laundry. 15. Responsible for managing and maintaining State Immunization Portal. 16. Works with the rest of the practice team on quality data through Meridios reports. 17. Responsible for obtaining prior authorizations for patient medications. 18. Observes patient confidentiality with patients and fellow employees. 19. Seeks assistance, guidance and direction when unsure of procedures and protocols in performance of duties. 20. Maintains and updates medical records to include flow sheeting of directives and clinical observation terms. 21. Assist provider as directed in splitting, casting and wound care. 22. Adheres to Joint Practice Protocols. 23. Complies with Inland Hospital Hand Hygiene Standards. 24. Adheres to the Inland Hospital Standards of Behavior. 25. Perform all other duties as assigned.   PHYSICAL ENVIRONMENT Exposed to all patient specimens including, humans waste all types of body fluids, including HIV/HBV positive blood. Unpleasant smells may be encountered in working with specimens. Exposure to dangerous substances is sometimes unavoidable.   PHYSICAL CRITERIA/EFFORT Work involves standing and or walking 90% of the time. Constant hand motion involved with writing, typing, and answering the telephone. Some duties require standing, wide freedom of movement, stooping, bending, lifting, pushing or pulling (

The Licensed Nursing Assistant assists in various aspects of patient care that are within the prescribed skills and required qualifications of this position and demonstrates knowledge and application of age-specific behavior and human growth and development from age 16 through the adult life span. Responsibilities include assisting RN/LPN/other healthcare providers with examinations and treatments as requested, preparing equipment for procedures as directed, and providing basic care related to activities of daily living for patients as directed by the RN/LPN, including bathing, skin care, movement and exercise/assistive care and devices, elimination, bowel/bladder training and nutrition. High school diploma or equivalent required. Training in 12 -lead EKG and use of glucose meters preferred. Minimum of two years experience in one of the job skills incorporated in this position preferred. Computer experience preferred. New Hampshire LNA license and BLS (within 3 months of hire and maintained on a biannual basis) required.

The Licensed Nursing Assistant assists in various aspects of patient care that are within the prescribed skills and required qualifications of this position and demonstrates knowledge and application of age-specific behavior and human growth and development from age 16 through the adult life span. Responsibilities include assisting RN/LPN/other healthcare providers with examinations and treatments as requested, preparing equipment for procedures as directed, and providing basic care related to activities of daily living for patients as directed by the RN/LPN, including bathing, skin care, movement and exercise/assistive care and devices, elimination, bowel/bladder training and nutrition. High school diploma or equivalent required. Training in 12 -lead EKG and use of glucose meters preferred. Minimum of two years experience in one of the job skills incorporated in this position preferred. Computer experience preferred. New Hampshire LNA license and BLS (within 3 months of hire and maintained on a biannual basis) required.

Purpose of Job Provides a safe environment for patient(s) whose behavior has been identified at risk for injury and/or may jeopardize the continuation of medically necessary treatment. Job Requirements Education High School Diploma or General Educational Development (G.E.D) required. Participate in mandatory inservices and continuing education programs as mandated by policies and procedures/external agencies and as directed by supervisor. Experience Previous cleaning, food service and/or patient related experience preferred. Orientation and on the job experience will be provided to learn hospital procedures and work routines. License/Certifications Current American Heart Association Basic Life Support (BLS) certification required. Current Certified Nursing Assistant (CNA) required. Skills/Knowledge/Abilities Require the ability to understand and carry out instructions, follow schedules, communicate information, read simple and clear instructions. Must be able to collect, and report patient needs to the appropriate caregiver. Requires ability to demonstrate critical thinking skills commensurate with job description. Physical Requirements Weight Demands Medium Work - Exerting up to 50 pounds of force. Physical Activity Occasionally Performed (1%-33%): Climbing Crawling Kneeling Sitting Frequently Performed (34%-66%): Balancing Carrying Crouching Distinguish colors Keyboarding/typing Lifting Pulling/Pushing Repetitive Motions Standing Stooping/bending Twisting Walking Constantly Performed (67%-100%): Fingering/Touching Grasping Hearing Reaching Seeing/Visual Speaking/talking Job Hazards Not Related: Explosives (pressurized gas) Electrical Shock/Static Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc) Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) Rare (1-33%): Chemical agents (Toxic, Corrosive, Flammable, Latex) Mechanical moving parts/vibrations Occasionally (34%-66%): Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF) Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment) Equipment/Machinery/Tools Essential Job Functions Essential Functions I Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Age Specific Criteria. Demonstrates ability to identify opportunities for and give individualized customer service/care according to customer/patient needs. Exhibits excellent interpersonal relations with patients, co-workers, and guests to ensure effective communications. Responds to patient needs promptly and courteously. Communicates patient issues to the appropriate staff. Maintains a positive attitude while responding to requests in a timely and accurate manner. Behavior logs completed after each shift and turned into Core. Provides a safe environment for patient(s) whose behavior has been identified at risk for injury and/or may jeopardize the continuation of medically necessary treatment. Assists in keeping excess stimulation to a minimum. Provides assistance with repositioning, turning and chair transfers. Provides transportation assistance. Assists with every two hour toileting schedule, if appropriate. Respond to bed exit, sit/stand alarms by assisting the patient(s) in their immediate needs. The primary nurse will report the activity and nutritional level of the assigned patient(s). Helps feed patients as necessary. Assists in offering nutrition/fluids on a frequent basis, if appropriate. Helps maintain patient environment. Help keep room neat and tidy, free of clutter. Attends to patient amenities; e.g., newspapers, mail, tissues. Helps maintain patient safety. Calls for assistance if unsure of observation or activities of the patient(s). Assists with diversional activities, if appropriate. If sitting for two patients, companion will sit in hallway between the two rooms and maintain visual contact with both patients. If sitting for a suicide precaution patient, companion must have constant visual contact of the patient at all times. (refer to suicide precaution policy). Essential Functions II Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management. Follows and understands the mission, vision, core values, Employee Standards of Compassionate Care/AIDET and company policies/procedures. Other duties as assigned.

Purpose of Job Provides a safe environment for patient(s) whose behavior has been identified at risk for injury and/or may jeopardize the continuation of medically necessary treatment. Job Requirements Education High School Diploma or General Educational Development (G.E.D) required. Participate in mandatory inservices and continuing education programs as mandated by policies and procedures/external agencies and as directed by supervisor. Experience Previous cleaning, food service and/or patient related experience preferred. Orientation and on the job experience will be provided to learn hospital procedures and work routines. License/Certifications Current American Heart Association Basic Life Support (BLS) certification required. Current Certified Nursing Assistant (CNA) required. Skills/Knowledge/Abilities Require the ability to understand and carry out instructions, follow schedules, communicate information, read simple and clear instructions. Must be able to collect, and report patient needs to the appropriate caregiver. Requires ability to demonstrate critical thinking skills commensurate with job description. Physical Requirements Weight Demands Medium Work - Exerting up to 50 pounds of force. Physical Activity Occasionally Performed (1%-33%): Climbing Crawling Kneeling Sitting Frequently Performed (34%-66%): Balancing Carrying Crouching Distinguish colors Keyboarding/typing Lifting Pulling/Pushing Repetitive Motions Standing Stooping/bending Twisting Walking Constantly Performed (67%-100%): Fingering/Touching Grasping Hearing Reaching Seeing/Visual Speaking/talking Job Hazards Not Related: Explosives (pressurized gas) Electrical Shock/Static Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc) Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) Rare (1-33%): Chemical agents (Toxic, Corrosive, Flammable, Latex) Mechanical moving parts/vibrations Occasionally (34%-66%): Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF) Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment) Equipment/Machinery/Tools Essential Job Functions Essential Functions I Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Age Specific Criteria. Demonstrates ability to identify opportunities for and give individualized customer service/care according to customer/patient needs. Exhibits excellent interpersonal relations with patients, co-workers, and guests to ensure effective communications. Responds to patient needs promptly and courteously. Communicates patient issues to the appropriate staff. Maintains a positive attitude while responding to requests in a timely and accurate manner. Behavior logs completed after each shift and turned into Core. Provides a safe environment for patient(s) whose behavior has been identified at risk for injury and/or may jeopardize the continuation of medically necessary treatment. Assists in keeping excess stimulation to a minimum. Provides assistance with repositioning, turning and chair transfers. Provides transportation assistance. Assists with every two hour toileting schedule, if appropriate. Respond to bed exit, sit/stand alarms by assisting the patient(s) in their immediate needs. The primary nurse will report the activity and nutritional level of the assigned patient(s). Helps feed patients as necessary. Assists in offering nutrition/fluids on a frequent basis, if appropriate. Helps maintain patient environment. Help keep room neat and tidy, free of clutter. Attends to patient amenities; e.g., newspapers, mail, tissues. Helps maintain patient safety. Calls for assistance if unsure of observation or activities of the patient(s). Assists with diversional activities, if appropriate. If sitting for two patients, companion will sit in hallway between the two rooms and maintain visual contact with both patients. If sitting for a suicide precaution patient, companion must have constant visual contact of the patient at all times. (refer to suicide precaution policy). Essential Functions II Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management. Follows and understands the mission, vision, core values, Employee Standards of Compassionate Care/AIDET and company policies/procedures. Other duties as assigned.

GENERAL DESCRIPTION: The patient care assistant/mental health aide performs a variety of patient care activities and related non-professional services necessary in caring for the personal and emotional needs of adolescent (15 +years, Medical Surgical units only), adult and/or geriatric patients while under the direct supervision of a Registered Nurse. WORK EXPERIENCE REQUIREMENTS: No experience required if certified; if not certified, equivalent experience is required. EDUCATION REQUIREMENTS: High school graduate or equivalent preferred and certification or equivalent experience required. Receives on the job training under close supervision.  Additional preparation and approval required for catheterization (male PCA only).   American Heart Association certification for health care provider required upon hire or during orientation and every two years thereafter.   Dr. Armstrong restraint training required during orientation and every year thereafter.

GENERAL DESCRIPTION: The patient care assistant/mental health aide performs a variety of patient care activities and related non-professional services necessary in caring for the personal and emotional needs of adolescent (15 +years, Medical Surgical units only), adult and/or geriatric patients while under the direct supervision of a Registered Nurse. WORK EXPERIENCE REQUIREMENTS: No experience required if certified; if not certified, equivalent experience is required. EDUCATION REQUIREMENTS: High school graduate or equivalent preferred and certification or equivalent experience required. Receives on the job training under close supervision.  Additional preparation and approval required for catheterization (male PCA only).   American Heart Association certification for health care provider required upon hire or during orientation and every two years thereafter.   Dr. Armstrong restraint training required during orientation and every year thereafter.

GENERAL DESCRIPTION: The patient care assistant/mental health aide performs a variety of patient care activities and related non-professional services necessary in caring for the personal and emotional needs of adolescent (15 +years, Medical Surgical units only), adult and/or geriatric patients while under the direct supervision of a Registered Nurse. WORK EXPERIENCE REQUIREMENTS: No experience required if certified; if not certified, equivalent experience is required. EDUCATION REQUIREMENTS: High school graduate or equivalent preferred and certification or equivalent experience required. Receives on the job training under close supervision.  Additional preparation and approval required for catheterization (male PCA only).   American Heart Association certification for health care provider required upon hire or during orientation and every two years thereafter.   Dr. Armstrong restraint training required during orientation and every year thereafter.

GENERAL DESCRIPTION: The patient care assistant/mental health aide performs a variety of patient care activities and related non-professional services necessary in caring for the personal and emotional needs of adolescent (15 +years, Medical Surgical units only), adult and/or geriatric patients while under the direct supervision of a Registered Nurse. WORK EXPERIENCE REQUIREMENTS: No experience required if certified; if not certified, equivalent experience is required. EDUCATION REQUIREMENTS: High school graduate or equivalent preferred and certification or equivalent experience required. Receives on the job training under close supervision.  Additional preparation and approval required for catheterization (male PCA only).   American Heart Association certification for health care provider required upon hire or during orientation and every two years thereafter.   Dr. Armstrong restraint training required during orientation and every year thereafter.

GENERAL DESCRIPTION: The patient care assistant/mental health aide performs a variety of patient care activities and related non-professional services necessary in caring for the personal and emotional needs of adolescent (15 +years, Medical Surgical units only), adult and/or geriatric patients while under the direct supervision of a Registered Nurse. WORK EXPERIENCE REQUIREMENTS: No experience required if certified; if not certified, equivalent experience is required. EDUCATION REQUIREMENTS: High school graduate or equivalent preferred and certification or equivalent experience required. Receives on the job training under close supervision.  Additional preparation and approval required for catheterization (male PCA only).   American Heart Association certification for health care provider required upon hire or during orientation and every two years thereafter.   Dr. Armstrong restraint training required during orientation and every year thereafter.

DUTIES AND RESPONSIBILITIES ( THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)   1.                   Maintain strictest confidentiality; operates professionally as patient representative in all duties. 2.                   Assist the Office Manager in compliance with facility policies and procedures; always serving by example, following policies and procedures.   Offers guidance to front office staff on predetermined operational procedures.   Trains Patient Representatives.   Oversees Patient Representative Physician's scheduling according to individual physician protocols.   3.          Advise Office Manager of problems and concerns in the department and help in problem solving.     Report any need for disciplinary action to the Office Manager in writing.   4.          Advise and delegate duties to front office staff members as directed; perform front office duties as needed.   5.                   Assure that faxed, mailed and telephoned correspondence is numbered; charts are pulled and appropriately routed in a timely manner.   Review phone messages on a random basis to assure adequate information is obtained and documented.   6.          Be aware of all medical records being transferred.   7.                   Communicate office changes to both back and front office staff.   Inform front office staff of any insurance plan changes, coding changes or any new protocols to be adopted by front office staff as directed by Office Manager.   8.                   Correct daily charge entry errors with managerial software access.   Assist in claim rejection errors as delegated by Office Manager.   9.                   Responsible for notifying Office Manager of any daily activity that is not timely.   Assure that requested information for filing of insurance claims is forwarded to the Central Billing Office.   10.               Present purchase orders to Office Manager for authorization.   Match packing slips with received supplies; attach verified packing slips and authorized purchase orders; turn in to Office Manager.   11.               Responsible for all patient rescheduling due to physician scheduling changes.   12.               Assist in care and upkeep of department equipment and supplies.   PERFORMANCE REQUIREMENTS   KNOWLEDGE, SKILLS, AND ABILITIES   Knowledge of front office procedures and medical terminology.   Excellent grammar and spelling skills.   Knowledge in operation of medical office technology systems.   Skill in greeting patients and answering the telephone in a pleasant and helpful manner.   Ability to speak clearly and concisely.   Ability to read, understand, and follow oral and written instruction.   Ability to sort and file materials correctly by alphabetic and numeric systems.   Ability to establish and maintain effective working relationships with patients, employees, and the public.   EDUCATION   High school education or equivalent;   college credit preferred.   EXPERIENCE AND SKILLS 1.          Strong communication skills with consistent incorporation of judgement and discretion.   2.          Working knowledge of medical terminology and coding.   3.                   Two years experience in a front office using medical management software. 4.                   Typing or data entry at least 40 w.p.m. TYPICAL PHYSICAL DEMANDS   Frequent mobility and/or sitting required for extended periods of time.   Some bending and stooping required.   Requires occasional lifting up to 50 pounds of boxes of paper.   Requires manual dexterity to operate office technology.   Requires eyesight correctable to 20/20 to read number, policies, and computer terminals.   Requires hearing within normal range for telephone use.   TYPICAL WORKING CONDITIONS   Work is performed in an office environment and requires both desk and counter work.   Frequent contact with employees and outside agencies.   Continual patient contact may involve dealing with angry or upset people.   code: Methodist Medical Group 

Patient Access Services are responsible for planning, implementing, directing, and evaluating all patient access activities. This includes, but is not limited to, developing and executing the strategic vision for system-wide Patient Access Services (PAS) that are focused upon achieving outstanding results from both operational excellence and patient experience perspectives.   We are currently looking for a Management Assistant to support the Director of Patient Access.   The Management Assistant performs a variety of administrative duties, which require a high level of expertise, competence, skill and independence of thought and action to enhance the smooth operation of the Patient Access Services.   Position Highlights: ·        The Management Assistant represents and supports the mission, philosophy and goals of the Cancer Center and applies organizational and administrative skills associated with the efficient operation of the Patient Access Services. ·        This position will support the Director of Patient Access, who has responsibilities for the Clinic Access Department, Patient Access Support Department, Patient Contact Communication Center and the Patient Appointment Center.          ·        This position will be based at the Moffitt Business Center location. ·        Incumbent will be working independently with little or no supervision on a regular basis.     The Ideal Candidate will have: ·        Familiarity with medical and business terminology, ·        Expertise with software programs such as Word, Excel, and Outlook are critical to the position. ·        Data processing exposure. ·        Strong typing and organizational skills ·        Familiarity with office protocols and procedures.   ·        Three (3) or more years of experience providing administrative support to a senior manager or director in a healthcare setting.     Responsibilities: ·        Support the Director of Patient Access in the general flow of Patient Access operations. ·        Manage multiple tasks simultaneously and present a positive demeanor to Team Members and other visitors. ·        Discreetly handle large amounts of sensitive and confidential information concerning Patient Access operations. ·        Supports Patient Access Initiatives, divisional staff meetings, and other committees as necessary with Minutes requiring minimal review for context and content only and updating information as necessary. ·        Greets each appointment and ensures that all required paper work is completed. ·        Arrange and schedule meetings in different Moffitt locations, managing complex calendars with frequent changes; ·        Prepare expense reimbursement reports, obtaining appropriate signatures and following processes through to completion. ·        Works closely with finance, vendors and other entities to prepare and execute purchase orders for capital and noncapital expenditures. Credentials and Qualifications: ·        High school or GED ·        Minimum of 3 years reporting to a senior manager, involving typing and independent function, preferably in a health care setting. ·        Ability to use discretion and judgement in handling confidential information. Experience with software programs such as Excel and Word.