626 jobs found

JOB SUMMARY:: Responsible to direct the overall office operations. Directs, plans, coordinates and administers the overall operation of the Medical Records department. QUALIFICATIONS: * High school education or equivalent; some college preferred. * Must be knowledgeable of administrative practices, procedures and guidelines. * Accurate typing, filing and record keeping skills. * Good communication skills. * Must be able to read, write and speak the English language in an understandable manner. * Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations. * Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel, and general public. * Must possess leadership and supervisor’s ability and willingness to work harmoniously with other personnel. * Must have patience, tact, a cheerful disposition and enthusiasm. PHYSICAL REQUIREMENTS: * Must be able to move intermittently throughout the work day. * Must be able to cope with the mental and emotional stress of the position. * Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. ESSENTIAL FUNCTIONS: * Review the department’s policy and procedure manual, job descriptions, cleaning schedules, etc., at least annually for revisions and make recommendations to the Administrator. * Follow established departmental policies and procedures, including appropriate dress code. * Meet with the receptionist on a regularly scheduled basis to assist in identifying and correcting problem areas, and/or the improvement of service. * Recruit, interview, and select personnel with the approval of the Administrator (if applicable). * Schedule department work hours, personnel, work assignments, etc., to expedite work (if applicable). * Complete performance evaluations timely (if applicable). * Make daily rounds of reception area to assure that reception personnel are performing required duties and to assure that appropriate reception procedures are being followed (if applicable). Perform other related duties as assigned. Part - Time / Casual Saturdays 4pm-8pm is a must. Fill in when needed.

PRIMARY FUNCTION Greeter, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. ESSENTIAL FUNCTIONS OF THE JOB This list may not include all of the duties that may be assigned.   Answer incoming calls in a courteous & professional manner Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Assist with chart retrieval, set up new patient chart/ EHR chart Ensure lab results, physician’s reports, day sheets are properly placed Scan, upload and distribute chart documents in document manager Check-in/ Check-out patients in a timely manner Print debit tickets Mark patients accordingly in Patient Tracking System Follow PA policy related to cashier functions Check balances and credits Collect co-pay and/or payments according to insurance plan Discuss & interpret patient balance information within the guidelines of Pediatric Associates collection policy. Verify Insurance Ability to update medical record and computer system with new information Post charges and payments Match procedures with correct diagnosis Reconcile charges & payments Complete referral authorization requests & provide patients with referral information Sort and deliver mail, medical records and other correspondence Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent Language: Spanish Required Knowledge, Skills & Abilities: Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc. Experience: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired. Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.

I.               Position Summary:   Schedules outpatient visits for Radiology utilizing computer software. I.               Qualifications:               A.         Education:   High School Graduate/GED.               B.         Training and Experience:   Receptionist and/or secretarial experience preferred. Computer knowledge and medical terminology preferred.   Ability to perform under stressful conditions. Strong communication skills.  

SUMMARY OF RESPONSIBILITY - Job Summary (general statement of purpose or objective of position) Greets, instructs and directs patients and visitors. Ensures complete and correct capture and registration of all needed patient demographics/insurance into information system. Responsible for performing all scheduling, check-in and checkout duties in accordance with practice policies. Responsible for charge posting and over-the-counter payment posting. MINIMUM REQUIREMENTS - Knowledge, skills, abilities, license, registration, certification, education, and experience EDUCATION: High school diploma or equivalent. EXPERIENCE, TRAINING, KNOWLEDGE: Prefer one year work experience, preferably in a medical office setting. Knowledge of medical terminology desirable. (Familiar with ICD-10 and CPT coding). Knowledge of third party payers desirable. Computer experience required. Knowledge of business office procedures. Ability to speak clearly and concisely. Ability to sort and file materials correctly by alphabetic or numeric system. Knowledge of customer service guidelines.

Summary: Under direction, responsible for the time of service registration processing of registration department patient accounts.  This responsibility includes: collect/validate/update the patient's comprehensive data set and documenting in the registration system, complete electronic insurance verification, identify managed care issues and refer as appropriate for resolution, obtain appropriate signatures to satisfy legal and health system requirements and complete required forms including Medicare MSP, if required, financial education and finalization of financial resolution with patients, complete additional registration admission, discharge, transfer and scheduling functions as applicable and resolving edit failures following established policies and procedures.   These activities are completed following established policies and procedures, and in compliance with Joint Commission, Medicare, Payer contracts, HIPAA, regulatory agencies and the organization's Code of Conduct.   Essential Duties and Responsibilities include the following. Other duties may be assigned. Customer Service:   Supports and upholds the organization's philosophy of customer service. Exhibits a positive attitude with a professional and pleasant demeanor when communicating with all customers and providing information. Consistently uses diplomacy and respect both in person and when using the telephone, and performs effectively and professionally under stressful conditions. Ensures customer concerns are processed in compliance with organization's policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues. Recommends organization and departmental improvements based on appropriate customer concerns.   Teamwork:   Attends and participates at departmental team meetings, work-groups and other organizational educational programs. Accommodates and supports the changes required to meet departmental and organizational goals and customer needs. Works effectively and cooperatively in groups/teams to continuously improve the process within which he/she works.   Communication/Interpersonal Relationships:   Establishes productive working relationships with those contacted in the course of work. Ensures necessary data, identified processing issues and related information is provided to departmental management, appropriate departments and individuals within the organization in a timely manner. Exhibits a professional and pleasant demeanor when dealing with patients, employees, third-party payors and other customers of the organization.   Financial Viability:   Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested. Determines priority of daily processing work and effectively completes work as assigned. Demonstrates a good working knowledge of all applicable processes within Registration. Identifies and recommends computer system enhancements, computer applications and procedural changes to improve (1) accuracy and timing of claim submissions; (2) accuracy of third party payer and patient payments; (3) customer relations, and (4) efficiency of operations.   Personal Development:   Attends internal and external seminars for personal growth and development and shares pertinent information with other team members. Completes the annual mandatory in-services and other conditions of employment requirements. Reads and comprehends correspondence from government and third-party payors to keep abreast of new regulations, policies and billing and payment requirements.   Quality:   Detailed understanding of all technical primary and secondary billing rules and policies and procedures for assigned third party payors and contracts. Understands the Medical and Clinical services provided by the organization. Assists with the revision or development of the department's internal documents, procedural manuals and forms, as requested. Answers questions from other staff or clinic offices by phone or e-mail in a timely manner. Consistently and accurately documents accounts with activities as needed in a timely manner. Includes admission, transfer, discharge and scheduling functions. Timely resolves edit failures following established policies and procedures Informs management of any known or suspected violations by other employees or suppliers. Welcome all customers in a friendly manner and offer assistance by giving directions or escorting patients to service areas. Understand and follow the Stormont-Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers, volunteers and physician offices. Using information available, correctly identify patient’s point of access, welcome patient and ensure patient is directed to the appropriate location in a timely manner. Collect and verify the accuracy of patient demographic information with patient or family members at the time of registration. Collect and update the comprehensive data set and validate information with patient prior to patient arrival for services. Determine estimate of charges when appropriate and calculate patient liability for scheduled service. Identify insurance sources, collect and document detailed and accurate insurance information in a timely manner. Identify and complete Medicaid and charity screening, when applicable. Copy patient insurance cards and explain insurance benefits as appropriate. Complete electronic insurance verification for all participating payers using an electronic eligibility system. Obtain physician orders/instructions and contact physician office and/or other hospital department to resolve access issues as necessary. Identify managed care provisions and follows up with appropriate parties to resolve outstanding issues. Negotiate financial resolution through proper sequencing of resolution options and patient’s ability/willingness to pay. Following established guidelines, obtain appropriate signatures to satisfy legal or health system requirements and complete required forms including MSP screening. Collate all information and paperwork required for service department use. (Examples consist of armbands, consents, face sheets/data sheets, etc.). Explain patient information and obtain proper signatures as appropriate (i.e., advanced directives, patients rights, authorization for treatments). Screen registrations for sensitive diagnosis and obtain special release according to established hospital policy. Complete scheduling of clinic appointments as applicable. Recognize volunteers as team members by delegating meaningful duties and demonstrating appreciation for their service. Understand and abide by the organizational code of ethics. Accurately collect and document payments received in a timely manner. Accurately post payments according to payer cash processing and reconciliation procedures.   Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.         Education/Experience:   HS diploma/GED & one-year experience in customer service required. Working knowledge of basic medical terminology and understanding of medical/clinical treatment processes preferred. Detailed knowledge of major third-party billing and contract requirements preferred. Keyboarding skill or typing skill of at least 30 wpm strongly desired. Associates Degree or equivalent undergraduate hours preferred. 

This position floats between our Boynton Beach East, Boynton Beach West and Wellington Office.   PRIMARY FUNCTION Greeter, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff.   ESSENTIAL FUNCTIONS OF THE JOB This list may not include all of the duties that may be assigned.   Answer incoming calls in a courteous & professional manner Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Assist with chart retrieval, set up new patient chart/ EHR chart Ensure lab results, physician’s reports, day sheets are properly placed Scan, upload and distribute chart documents in document manager Check-in/ Check-out patients in a timely manner Print debit tickets Mark patients accordingly in Patient Tracking System Follow PA policy related to cashier functions Check balances and credits Collect co-pay and/or payments according to insurance plan Discuss & interpret patient balance information within the guidelines of Pediatric Associates collection policy. Verify Insurance Ability to update medical record and computer system with new information Post charges and payments Match procedures with correct diagnosis Reconcile charges & payments Complete referral authorization requests & provide patients with referral information Sort and deliver mail, medical records and other correspondence Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings   PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent Language: Spanish Required   Knowledge, Skills & Abilities: Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc. Experience: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired. Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.

Job Summary: Responsible for maintaining the general functions of the reception desk to include handling phone calls, scheduling appointments, daily filing, opening/closing charts.  Gathers essential information for the registration, discharge, filing of insurance, and collection of fees for services rendered to patients in the clinic area. Makes copies of information for the billing department. Will assist with routine courier runs to the hospital as needed. Must demonstrate knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups. Will assist with precerting, patient referrals, and seating patients in examining rooms as needed Demonstrates knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs.  Ability to perform other job duties as assigned Performance Expectations: Demonstrates prompt and consistent communication with patients to accurately gather information, while mainataining quality patient care and upholding the We Care Philosophy. Demonstrates a working knowledge of office equipment to include computers, telephones, fax machines and copy machines. Demonstrates the ability to work well with others, as well as alone.  Must be able to identify and resolve problems as they arise. Demonstrates the ability to work within both clinical and office environments Qualifications: Education/Skills: High school graduation or GED required.  Basic business and computer skills required. Work Experience: Six to twelve months experience, as a hospital receptionist or registration host/hostess in a clinic or an accredited hospital is desirable and/or six to twelve months experience as a certified medical assistant is also desirable. Certication/Licensure: Certified Medical Assistant Mental Demands: Must enjoy people and desire to assist doctors, patients, fellow employees, and hospital staff.  Strong Communication skills are essential.  Must be cooperative with others, take orders, and follow directions. Must exercise a high degree of tact, poise, and patience in dealing with the public.Individual must have

TITLE:                                  Medical Receptionist CLINIC :                               [Insert Clinic Name] FLSA:                                    Non-Exempt   JOB SUMMARY: The Medical Receptionist provides high quality reception needs and customer service to patients, providers and staff in a caring and supportive manner. Provides scheduling and registration service for patients. Interviews all incoming patients to obtain patient demographic and insurance information.  Supports clinical staff and providers with obtaining patient paperwork and/ or patient care as needed.    QUALIFICATIONS: Education/Training:   High School diploma or equivalent.   Experience:   No previous experience required.  Previous related medical experience is preferred.   License/Registration:   None required.   ESSENTIAL FUNCTIONS: Planning and Prioritizing 1.                   Greets and admits all patients, families and visitors into the clinic. 2.                   Answers and routes incoming calls. Information Gathering 3.                  Obtains consents for treatment and insurance billing purposes. 4.                  Schedules all patient appointments. 5.                  Communicates with other organizations to gather patient information that is needed prior to patient arrival. 6.                  Interviews patients to obtain accurate and necessary patient demographic and insurance information. Decision-Making 7.                  Follows all polices/procedures when making a decision. Communication 8.                  Communicates appropriately with patients, coworkers, and physician offices and any other individual necessary to perform essential job functions. 9.                  Answers or sources patient inquiries to the appropriate party. 10.               Maintains accurate records and documentation on computer system. Technical Proficiency 11.                Registers and schedules all patients quickly, efficiently, and accurately. 12.                Reconciles cash daily from the cash drawers. Teamwork 13.               Assists with special projects or assignments as needed. 14.               Works with physician offices on gathering patient demographic and insurance information. Quality 15.               Reviews and receipts payments on patient accounts. 16.               Collects co-pays and patient account balances. Outcomes 17.               Participates in committees or task forces as requested or required. Personal Education 18.                  Attends ongoing within clinic educational activities as needed. 19.               Attends department and staff meetings. Work Effectiveness 20.              Follows clinic policies and protocols to work effectively in position. Reliability 21.                Demonstrates promptness in reporting to work and compliance with meal and break schedules. 22.               Completes requested information in a timely fashion. 23.               Takes initiative to do other duties as needed. Education of Others 24.              Educates other staff members on status of patients, documentation and any other communications in their clinic’s control. Creating a Safe Work Environment 25.               Identifies safety concerns and actively seeks to resolve these issues. Stewardship 26.              Assumes the willingness to be accountable for the well-being of the larger organization by operating in service, rather than in control, of those around us. Ethical Conduct 27.               Consistently communicates and collaborates with colleagues about decisions which involve legal and ethical issues. 28.              Maintains confidentiality of all patient related information following HIPAA guidelines.   NON-ESSENTIAL FUNCTIONS: 1.                   Faxes information as requested. 2.                   Requisitions supplies and forms. 3.                  Performs other non-essential functions as requested. 4.                  Prepares mail for dispatch.     PHYSICAL DEMANDS: Sitting:  50%.   Standing/Walking:  50%. Occasional lifting/carrying of supplies and equipment weighing up to 30 pounds. Occasional pushing/pulling of wheelchairs weighing over 200 pounds. Occasional climbing of stairs to reach other levels of the building. Occasional stooping/kneeling to reach items on low shelves and to get into low cabinets. Occasional reaching/handling to complete paperwork. Frequent fingering to operate phones and computers. Constant talking/hearing/seeing to interact with patients, staff and visitors.   ENVIRONMENTAL CONDITIONS: Location:  Inside. Frequent exposure to noise may cause distraction. Minimal risk of injury due to proximity of moving parts on computer printer, typewriter, and copier. Minimal exposure to biohazardous materials. Minimal exposure to drafts.

Responsible for greeting patients, family members, visitors, physicians and staff. Directs visitors to other areas of the hospital. Transports patients or visitors via wheelchair to outpatient or inpatient areas within the hospital. Serves as a guest relations liaison with patients and family in the department. Education: High School or Equivalent (GED) Experience: 3 months-1 year (Preferred) Shift: Days Hours: 40-80 FTE: 0.5-1.0 Location: St. Catherine's Medical Center   Froedtert South is a comprehensive regional healthcare system that has served southeastern Wisconsin and northern Illinois communities for more than 100 years. Froedtert South provides services primarily through the Kenosha Medical Center Campus and the St. Catherine’s Medical Center Campus and several other clinic locations.   Froedtert South is an Equal Opportunity Employer. Froedtert South does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need.  

Acts as a receptionist and performs general clerical duties in assigned area. Prepares, updates and maintains patient charts. Transcribes physician orders. Assists with processing admissions, transfers and discharge papers for patients. Schedules treatments and tests. Maintains needed supplies. Education: High School plus specialized training (6 months-2 years) Experience Required: Entry Level  Knowledge, Skill, and Abilities Required: Medical terminology knowledge. Completion of Health Unit Coordinator program is preferred.  Shift: Varied Hours: 80 FTE: 1.0 Location: Kenosha Medical Center   Froedtert South is a comprehensive regional healthcare system that has served southeastern Wisconsin and northern Illinois communities for more than 100 years. Froedtert South provides services primarily through the Kenosha Medical Center Campus and the St. Catherine’s Medical Center Campus and several other clinic locations.    Froedtert South is an Equal Opportunity Employer. Froedtert South does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need.

Olathe Health is looking for dedicated and caring professionals to join our system!  If you enjoy an environment of team oriented patient care and an excellent staff of co-workers, you have found the right place!  Olathe  Health Physicians , the physician corporation operating over 30 clinics, is currently looking for a Patient Access Representative professional to join our team. If you are committed to helping improve the health of our communities in an environment of trust and collaboration, you are welcome to apply online:  www.olathehealth.org/Careers EEO Employer M/F/Disabled/Vet Position Description: Responsible for completion of front office tasks ensuring smooth and efficient patient flow and quality customer service. Tasks include greeting patients, verifying and updating patient information, scheduling and cancelling patient appointments, completing appointment reminder calls, answering phone, routing phone calls, collecting account copays and outstanding account balances, balancing of collected payments, reconciliation of appointments, and filing/scanning/copying documents and/or forms. Position Requirements: Education:  High School or GED Experience:  Any Job Related Experience required.  Previous Healthcare Experience preferred Knowledge, Skills: Ability to Multi Task and Prioritize, Medical Terminology, Computer Systems, Customer Relations Grammar/Spelling, Microsoft Office, Operate Office Equipment, Organizational and Verbal Communication skills required

JOB SUMMARY The Evening Processing Clerk, is responsible for retrieving medical records for patients admitted to the Hospital or patients seen in the Emergency Department, collecting discharge records, filing medical records in permanent file and functioning as receptionist during the evening hours. Provides weekend and holiday coverage on a clerical rotation basis. MINIMUM QUALIFICATIONS Education : High School Graduate or equivalent or must graduate within thirty (30) days of starting the position. Experience: N/A Licensure/Certification/Registration : N/A PREFERRED QUALIFICATIONS Education : N/A Experience : N/A Licensure/Certification/Registration : N/A KNOWLEDGE, SKILLS AND ABILITIES Knowledge of basic filing procedures; keyboarding experience preferred. Ability to understand and follow oral and written instructions, work independently, demonstrate good judgement in determining work priorities, understand and comply with policies and procedures related to confidentiality, establish and maintain good working relationships with fellow employees, and work in an environment with interruptions, high noise levels, people and equipment congestion, dust, extreme temperature and humidity variations. Ability to concentrate for an entire workday performing the same task with a high level of accuracy, demonstrate attention to detail with high levels of accuracy, place 6-, 7- and 8-digit numbers into proper numerical order, and file reports in correct medical record and in correct order of assembly.   READING - Basic: Ability to read and comprehend simple instructions, short correspondence, and memos. WRITING - Basic: Ability to write simple correspondence. SPEAKING - Basic: Ability to speak simple sentences. MATHEMATICAL SKILLS - Basic Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY - Basic Skills: Ability to apply common sense understanding to carry out simple instructions. Ability to deal with standardized situations with only occasional variables. PHYSICAL DEMANDS AND ENVIRONMENT PHYSICAL DEMANDS Ability to see, hear, speak, walk, sit, push, bend, reach and lift up to twenty-five (25) pounds.   Stand - Occasionally Under 1/3 (1-2.5 hours) Walk - Occasionally Under 1/3 (1-2.5 hours) Sit - Continuously Over 2/3 (5.5 – 8 hours) Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 – 8 hours) Reach with hands and arms - Occasionally Under 1/3 (1-2.5 hours) Stoop, Squat, Kneel, or Crouch - Occasionally Under 1/3 (1-2.5 hours) Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours) Talk or hear - Continuously Over 2/3 (5.5 – 8 hours)   LIFTING REQUIREMENTS Up to 10 pounds - Frequently 1/3 to 2/3 (2.5 – 5.5 hours) Up to 25 pounds - Occasionally Under 1/3 (1-2.5 hours)   WORK ENVIRONMENT Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)   WORKING CONDITIONS Environmental background noise from office machines, overhead page system, etc. Dust generated in handling of paper files. Employees are also exposed to dust when accessing paper MR's in the primary file room. Office temperature variations of ten (10) degrees.

PRIMARY FUNCTION Greeter, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. ESSENTIAL FUNCTIONS OF THE JOB This list may not include all of the duties that may be assigned. Answer incoming calls in a courteous & professional manner Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Assist with chart retrieval, set up new patient chart/ EHR chart Ensure lab results, physician’s reports, day sheets are properly placed Scan, upload and distribute chart documents in document manager Check-in/ Check-out patients in a timely manner Print debit tickets Mark patients accordingly in Patient Tracking System Follow PA policy related to cashier functions Check balances and credits Collect co-pay and/or payments according to insurance plan Discuss & interpret patient balance information within the guidelines of Pediatric Associates collection policy. Verify Insurance Ability to update medical record and computer system with new information Post charges and payments Match procedures with correct diagnosis Reconcile charges & payments Complete referral authorization requests & provide patients with referral information Sort and deliver mail, medical records and other correspondence Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent. *Upon hire, and for the duration of the employment period driver’s license must be active and valid* Licensure: None Knowledge, Skills & Abilities: Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc. Experience: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired. Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.

POSITION DESCRIPTION This position performs assigned duties including; reception, clerical and scheduling duties related to the functions of the Pain Clinic as well as telephonic and online support of insurance pre-authorizations for Pain Clinic procedures.   QUALIFICATIONS High School graduate required, associate degree in business, or similar field, preferred Experience in healthcare setting; preferred Familiarity with medical terminology required Strong communication skills   POSITION REQUIREMENTS Answers telephone, takes messages, disseminates information to the appropriate personnel Responsible for scheduling outpatient consultations and procedures Distributes consultation schedules Pulls charts and maintains them, uses the electronic medical health record Responsible for logging and data collection activities Assists in performing quality management functions for the department Updates department calendars and schedules and utilizes as a communication tool for scheduled services Prints pre-operative/post-operative procedure order sheets Facilitates staffing schedule to coincide with clinic services, demonstrates flexibility in the scheduling of work hours to serve the departments changing staffing needs due to variation in the consulting physician schedules Maintains inventory for department Responds in a pleasant and respectful manner to consumers, staff, physicians and public Performs telephonic support for on-line authorization of Pain Clinic procedures Proficient in the use of Pain Management related ICD-9/ICD-10 and CPT codes Assists in gathering information needed for coordinators/case managers to determine continued authorization Assists in educating and acts as a resource to providers Verifies eligibility of patients insurance Facilitates the smooth flow of patients through timely and effective communication to patients and other Pain Clinic team members Pre-registers patients, correcting as necessary all patient demographic and insurance data Gathers, verifies and enters demographic information and scan insurance information into the computer on new and established patients necessary for completion of medical record information and insurance claim processing at each patient visit Excellent Benefit Package  (Click here for details)  

Position Summary:   Under the supervision of the Unit Director or designee, assists in planning, organizing, implementing and evaluating the activities occurring in the nursing unit by performing clerical, receptionist, coordination duties and maintaining the physical environment of the area.    Qualifications:  A.        Education:   High School graduate or equivalent.    B.        Training and Experience:   BLS Certification through the American Heart Association required within 90 days of hire. Must successfully complete computer training within 3 months of hire. Knowledge of some medical and technical terminology. Hospital orientation within 3 months of hire. Unit Clerk competencies within 3 months of hire. 

Must be a high school graduate or the equivalent with GED. Medical terminology course through Parkview is required within the first 6 months of employment or documentation of successful completion of a similar course. One year hospital experience preferred. Must be able to demonstrate a working knowledge of general computer skills and applications. Must have excellent verbal and written communication skills. Demonstrate ability to multi-task and work independently using critical thinking skills. Must be able to cover call work weekends and holidays if applicable.