The Christ Hospital Health Network
2139 AUBURN AVENUE CINCINNATI Ohio 45219 United States
Title : Experienced Patient Navigator
Shift : Full-Time, Days
This position will be located in the Musculoskeletal Service Line at The Christ Hospital main campus, 2139 Auburn Avenue, Cincinnati, Ohio 45219.
Job Overview : Patient Navigation refers to individualized assistance offered to patients, their families, and caregivers to help overcome health care system barriers and facilitate timely access to quality medical and psychosocial care from diagnosis through all phases of the disease experience.
The primary goals of the Patient Navigator role are to: (1) improve patient outcomes; (2) support, educate, guide and empower the patient / family; (3) bridge gaps in communication and promote timely transition between service providers along the healthcare continuum; (4) provide seamless and efficient patient care; (5) remove barriers to care and minimize fragmentation of care for the patient / family; and (6) provide a consistent contact person and advocate for the patient / family, in order to improve the patient / family experience and satisfaction.
The Patient Navigator may perform the following duties :
Reviews baseline data related to patient: medical, psychosocial, spiritual, financial, and other patient needs. (This includes review of pathology and test results.)
Assesses educational needs of patient/ family related to disease, treatment, side effect management, resources, etc.
Conducts ongoing assessments of patient / family at specific identified time periods (e.g., diagnosis, beginning and end of treatment, recurrence, etc.)
Assesses barriers to care for the patient / family, including health disparities, cognitive, psychosocial, financial, transportation, childcare, etc.
Assesses community resources that are appropriate for the patient / family.
Diagnosis and Planning
Collaborates with multidisciplinary team to create and/or update patient’s plan of care, which is feasible and understandable to the patient / family.
Assists the patient and family in the treatment planning process:
Provides education on resources available to support the patient/family during and after treatment
Helps the patient identify and implement short and long-term goals.
Communicates the plan of care with the multidisciplinary team.
Implementation / Coordination of Care
Provides Services :
Provides services for a select patient case load.
Serves as a clinical resource for patients / families at specific points of access (e.g., Imaging, clinics, hospital, palliative care, etc.)
Maintains communication with patient / family members at defined timeframes in patient’s disease trajectory (e.g., screening, diagnosis, treatment, survivorship / palliative care).
Serves as a liaison with the multidisciplinary team members and various departments / specialties (both inside and outside of TCH) in order to integrate pertinent patient information for the seamless continuum of care.
Collaborates with the health care team to communicate with the patient and family regarding referral, treatment, symptom management and follow-up (survivorship or palliative care).
Uses technologies (e.g., EMR, My Chart, etc.) to enhance communication among patients and health care providers.
Serves as a professional resource to the team members in the Service Line regarding current trends in care, disease management, side effect management, and community resources.
Participates regularly in onsite multidisciplinary patient conferences, consultations, and/or committee meetings (e.g., Tumor Board, etc.)
Promotes evidenced based practice related to area of specialization and applies findings to policies and procedures.
Plans, implements, and evaluates educational and/or supportive programs for patients / families, staff, and the community on appropriate topics.
Participates in Community Activities, such as providing education at Health Fairs, church groups, etc.
Remove Barriers :
Assists patients to overcome barriers to care: financial, transportation, childcare
Refers patients to supportive services, including financial counselors, dietitians, social workers, and community agencies
Reaches out to underserved or rural populations.
Evaluation / Outcomes related to Quality Measurements
Identify outcomes related to quality measurements for the Patient Navigation program, such as patient / family/ physician satisfaction, accuracy, efficiency, timeliness, etc.
Create and utilize tools to measure the outcomes for the Patient Navigation program.
Review outcome results to ensure that care is delivered to patients in accordance with national professional organization standards, guidelines, and benchmarks.
Documents recommendations made at multidisciplinary conferences and distributes to appropriate multidisciplinary team members.
Documents patient / family education in the patient’s electronic medical record.
Develop and utilize documentation tools to track encounters (e.g., follow up mailings, emails, phone calls, interactions, etc.) of Patient Navigator with patients / families.
Assists the Service Line Leadership Team with planning, implementing, and evaluating outcome studies, projects, and research related to the Patient Navigation Program.
Collaborate with the Patient Navigation team in developing processes, documentation forms, patient educational materials, and patient / family education and support programs for the Patient Navigation Program.
Demonstrates leadership skills such as the ability to motivate, educate, delegate, and mentor peers and other members of the healthcare team while effectively managing the care of patients and family members.
Report outcomes of Patient Navigation program to appropriate leaders and team members.
Identifies own learning needs.
Assumes responsibility and accountability for own professional growth and development.
Attends educational offerings that promote professional development.
Participates in at least 75% of multidisciplinary team conferences.
Contributes to the professional development of peers, colleagues and others.
Supports self and peers in professional growth and development utilizing resources and opportunities within and outside of The Christ Hospital. Acts as a resource, educator and preceptor for staff and nursing students.
Completes all educational, requirements to maintain competency related to specific population of patient and/or regulatory agencies (Healthstream education 100% on-time completion and attendance for annual education day). Submits required tests and paperwork in a timely manner without management interventions.
Participate in self and peer review activities to include the positive recognition of peers and staff on a regular basis.
Prepares for certification related to Patient Navigation and/ or specific patient population, when eligible.
Participates in chosen / relevant professional organizations, conferences and research, as appropriate.
Evaluates nurse-sensitive outcomes and participates in performance improvement initiatives.
Participation in research activities is encouraged.
Understands factors related to cost and effective outcomes when planning and implementing patient care.
Prioritizes and completes work assignments within allotted time.
Initiates care in a timely manner, manages workload effectively.
Understands and maintains awareness of fiscal responsibility by utilizing staff, time, equipment, and supplies appropriately.
Education : Graduate of an accredited school of nursing. BSN strongly preferred, equivalent combination of Nursing education and RN experience as determined by leadership may be considered. Additional training in Nurse Navigation, Advance Practice, or Nurse Practitioner preferred.
License & Certification :
The RN holds a current licensure to practice nursing in Ohio.
Membership in professional organizations is desirable.
BLS certification is required prior to patient contact.
Certification in area of clinical specialty is preferred on hire, but is required within one year of becoming eligible for certification
Experience : At least 2 years of relevant specialty nursing experience is required (e.g., oncology, surgery, orthopedics, etc.)
Required Skills & Knowledge :
The RN will:
demonstrate the knowledge, abilities, and skills to provide age and culturally specific patient care and education;
demonstrate effective verbal and written communication skills and interpersonal skills with peers, physicians, patients, families, and team members;
use appropriate channels of communication;
maintain patient / family confidentiality (HIPPA);
demonstrate ability to prioritize and perform multiple tasks;
be highly self-motivated, flexible and creative, with strong leadership and presentation skills;
demonstrate critical thinking with problem resolution;
maintain competence and demonstrate evidence of continuing professional growth;
demonstrate the ability to accept and implement change;
demonstrate the ability to work and function independently in a variety of settings, including culturally diverse settings.
We are growing! Transformational career opportunities now available in Liberty Township!
There are many ways to define excellence. For us at The Christ Hospital, it’s all about our patients...And making healthcare what they want it to be. Accessible. Personal. Affordable.
Our commitment to exceptional outcomes, affordable care and the finest patient experiences is recognized yearly with numerous awards from leading healthcare organizations and publications. At the top of our list of honors are the 17 consecutive years that we’ve been named to U.S. News & World Report’s list of Best Hospitals and being named the Most Preferred Hospital by the Greater Cincinnati community for 21 consecutive years (National Research Corporation).
What does this mean for you?
GROWTH - opportunities to learn, develop, and impact.
VALUE - a robust employee package that provides you the ability to maintain a healthy work-life balance, competitive compensation, flexible and meaningful benefits, development opportunities so you can be your best self, and a culture of compassion.
PRIDE - from all that we have accomplished in our past, and all that we’re positioned for in the future.
CHALLENGE - we are in one of the most competitive markets in the nation, yet continue to rise to the top through our incredible employees and transformational results. We seek individuals motivated by what it takes to be a part of a winning team.
Named #24 on Forbes 500 America’s Best Employers for 2017, we are transforming care…inspired by you.
University of Colorado Health
University of Colo Hospital Denver Colorado 80230 US
Requisition # 84654
· Clinical Dietitian II - Oncology Service Line
· 80 hours per pay period (every two weeks)
· Day Shift
At UCHealth, we do things differently We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion. Summary – Clinical Dietitian II
Plans, coordinates, and implements nutritional therapy services for assigned populations.
· Assesses patient's nutritional status and needs.
· Develops and implements patient care plans and assesses patient responses.
· Collaborates with physicians, nursing, pharmacy and other healthcare team members/departments to determine, coordinate, and provide medical nutrition therapy.
· Participates in and coordinates departmental initiatives relative to patient care.
· Develops and conducts education programs for patients, physicians, nurses, and other health care team members/departments, and/or the public.
· Functions as a preceptor in support of the dietetic internship program
· Registered Dietitian with the Commission on Dietetic Registration with advanced specialty certification CNSC, CSO, CSR, CSP, CSG, CDE
· 3 years' experience in clinical nutrition
· Bachelor's in Human Nutrition or erelated field.
· Completion of Academy of Nutrition and Dietetics approved Dietetic internship.
· Strongly prefer hospital experience
With award-winning hospitals and facilities serving the entire Front Range, University of Colorado Health is the state's largest and most innovative health system. By integrating the strengths of academic medicine with the finest community health care, we're able to push the boundaries of medicine and offer our employees endless career opportunities. Here, there are no limits, except those you place on yourself. Everyone is united by their passion for discovery and their commitment to improving patients' lives. Join Us. Together We Improve lives.
The University of Colorado Health (UCHealth) system recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, genetic information or veteran status. UCHealth does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.