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clinic med office receptionist
Medical Receptionist AH
Pediatric Associates 4972 Town Center Parkway Suite 301 Jacksonville Florida 32246 United States
PRIMARY FUNCTION Greeter, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. ESSENTIAL FUNCTIONS OF THE JOB This list may not include all of the duties that may be assigned.   Answer incoming calls in a courteous & professional manner Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Assist with chart retrieval, set up new patient chart/ EHR chart Ensure lab results, physician’s reports, day sheets are properly placed Scan, upload and distribute chart documents in document manager Check-in/ Check-out patients in a timely manner Print debit tickets Mark patients accordingly in Patient Tracking System Follow PA policy related to cashier functions Check balances and credits Collect co-pay and/or payments according to insurance plan Discuss & interpret patient balance information within the guidelines of Pediatric Associates collection policy. Verify Insurance Ability to update medical record and computer system with new information Post charges and payments Match procedures with correct diagnosis Reconcile charges & payments Complete referral authorization requests & provide patients with referral information Sort and deliver mail, medical records and other correspondence Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent Language: Spanish Required Knowledge, Skills & Abilities: Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc. Experience: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired. Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
Feb 18, 2019
Part-time
PRIMARY FUNCTION Greeter, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. ESSENTIAL FUNCTIONS OF THE JOB This list may not include all of the duties that may be assigned.   Answer incoming calls in a courteous & professional manner Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Assist with chart retrieval, set up new patient chart/ EHR chart Ensure lab results, physician’s reports, day sheets are properly placed Scan, upload and distribute chart documents in document manager Check-in/ Check-out patients in a timely manner Print debit tickets Mark patients accordingly in Patient Tracking System Follow PA policy related to cashier functions Check balances and credits Collect co-pay and/or payments according to insurance plan Discuss & interpret patient balance information within the guidelines of Pediatric Associates collection policy. Verify Insurance Ability to update medical record and computer system with new information Post charges and payments Match procedures with correct diagnosis Reconcile charges & payments Complete referral authorization requests & provide patients with referral information Sort and deliver mail, medical records and other correspondence Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent Language: Spanish Required Knowledge, Skills & Abilities: Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc. Experience: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired. Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
Registrar
Southern Ohio Medical Center 1805 27th St. Portsmouth Ohio 45662 United States
GENERAL SUMMARY Works under the supervision of the Supervisor of Central Scheduling or Patient Registration. The Registrar's primary job function is to be responsible for greeting patients in a professional way and performing an orderly, efficient registration process. Is responsible for the safeguarding of the public relations of the hospital and confidentiality of its records by consistent professional conduct. Performs other duties as assigned. QUALIFICATIONS Education: High School Diploma or successful completion of an equivalent High School Exam Required Licensure: None Experience: One to three months of related work experience is preferred Interpersonal Skills: Basic analytical skills are necessary in order to gather and interpret data related to the patient registration process. Above average level of communication necessary to interact with patients and customers. Must possess interpersonal skills to act as a hospital representative among the patients, the physicians' office staff and any other customers. Must possess ability to remain calm and soothing to patients and customers during stressful situations. Must be professional, friendly, outgoing, and positive. Essential Technical/Motor Skills: Inputting data, typing, copying, manipulating equipment, speaking clearly, answering telephones, precise hand/eye coordination, gripping, and dexterity skills. Essential Physical Requirements: The physical demand level is light to medium. Occasionally must lift 35 pounds or less. Stands and/or walks one to four hours. Sits for five to eight hours a day. Bending, kneeling, stooping, standing, repetitive activity, and reaching above shoulder level occasionally required. Must have the ability to use hands for repetitive grasping, fine manipulation, and pushing and pulling. Essential Mental Requirements: Has a great deal of contact with the general public and the customer in conjunction with job duties. Works under close supervision only occasionally and without assistance of other personnel occasionally. Requires the ability to continuously cope with deadlines under pressure, to have attention to detail, and to be able to concentrate when using the Information Systems for significant periods of time. Occasionally must cope with irregular activity schedules. Analytical, assessing, evaluation, explaining, teaching, problem solving, reasoning, memorizing and interpreting numbers skills are necessary. Essential Sensory Requirements: Good vision is needed and the ability to distinguish colors when entering data in the Hospital's Information Systems. The ability to hear and speak clearly is continuously required when dealing with patients, physicians, and customers. Exposure to Hazards: Normal office environment with little exposure to excessive noise, dust, temperature, and the like. Other: Show ability and knowledge of data entry. Above average level of spelling is necessary to ensure accuracy of data collected and entered into the Hospital's Information Systems. Requires close concentration and use of the Information Systems for significant periods of time. Must be familiar with and have the ability to use all relevant office equipment, including SOMC's Information Systems. Knowledge of medical terminology, anatomy, and physiology is preferred. JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.      Greets, including answering telephones, and identifies the patients and their needs. Collects accurate financial and clinical data. Communicates and comprehends hospital registrations, scheduling, admitting, and/or testing procedures and processes. Collects customers' Out of Pocket expenses and payments as appropriate. Performs accurate patient registrations attaining 96% YTD accuracy rate if a Registrar > 6 months. Maintains various departmental records as directed by the Supervisor. Assists in the training and education of employees. Verifies patients pre-registration for accuracy and updates the registrations as needed. Scan applicable registration documents into the Imaging System. Performs other duties as assigned.
Feb 18, 2019
Full-time
GENERAL SUMMARY Works under the supervision of the Supervisor of Central Scheduling or Patient Registration. The Registrar's primary job function is to be responsible for greeting patients in a professional way and performing an orderly, efficient registration process. Is responsible for the safeguarding of the public relations of the hospital and confidentiality of its records by consistent professional conduct. Performs other duties as assigned. QUALIFICATIONS Education: High School Diploma or successful completion of an equivalent High School Exam Required Licensure: None Experience: One to three months of related work experience is preferred Interpersonal Skills: Basic analytical skills are necessary in order to gather and interpret data related to the patient registration process. Above average level of communication necessary to interact with patients and customers. Must possess interpersonal skills to act as a hospital representative among the patients, the physicians' office staff and any other customers. Must possess ability to remain calm and soothing to patients and customers during stressful situations. Must be professional, friendly, outgoing, and positive. Essential Technical/Motor Skills: Inputting data, typing, copying, manipulating equipment, speaking clearly, answering telephones, precise hand/eye coordination, gripping, and dexterity skills. Essential Physical Requirements: The physical demand level is light to medium. Occasionally must lift 35 pounds or less. Stands and/or walks one to four hours. Sits for five to eight hours a day. Bending, kneeling, stooping, standing, repetitive activity, and reaching above shoulder level occasionally required. Must have the ability to use hands for repetitive grasping, fine manipulation, and pushing and pulling. Essential Mental Requirements: Has a great deal of contact with the general public and the customer in conjunction with job duties. Works under close supervision only occasionally and without assistance of other personnel occasionally. Requires the ability to continuously cope with deadlines under pressure, to have attention to detail, and to be able to concentrate when using the Information Systems for significant periods of time. Occasionally must cope with irregular activity schedules. Analytical, assessing, evaluation, explaining, teaching, problem solving, reasoning, memorizing and interpreting numbers skills are necessary. Essential Sensory Requirements: Good vision is needed and the ability to distinguish colors when entering data in the Hospital's Information Systems. The ability to hear and speak clearly is continuously required when dealing with patients, physicians, and customers. Exposure to Hazards: Normal office environment with little exposure to excessive noise, dust, temperature, and the like. Other: Show ability and knowledge of data entry. Above average level of spelling is necessary to ensure accuracy of data collected and entered into the Hospital's Information Systems. Requires close concentration and use of the Information Systems for significant periods of time. Must be familiar with and have the ability to use all relevant office equipment, including SOMC's Information Systems. Knowledge of medical terminology, anatomy, and physiology is preferred. JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.      Greets, including answering telephones, and identifies the patients and their needs. Collects accurate financial and clinical data. Communicates and comprehends hospital registrations, scheduling, admitting, and/or testing procedures and processes. Collects customers' Out of Pocket expenses and payments as appropriate. Performs accurate patient registrations attaining 96% YTD accuracy rate if a Registrar > 6 months. Maintains various departmental records as directed by the Supervisor. Assists in the training and education of employees. Verifies patients pre-registration for accuracy and updates the registrations as needed. Scan applicable registration documents into the Imaging System. Performs other duties as assigned.
Registrar
Southern Ohio Medical Center 1805 27th St. Portsmouth Ohio 45662 United States
GENERAL SUMMARY Works under the supervision of the Supervisor of Central Scheduling or Patient Registration. The Registrar's primary job function is to be responsible for greeting patients in a professional way and performing an orderly, efficient registration process. Is responsible for the safeguarding of the public relations of the hospital and confidentiality of its records by consistent professional conduct. Performs other duties as assigned. QUALIFICATIONS Education: High School Diploma or successful completion of an equivalent High School Exam Required Licensure: None Experience: One to three months of related work experience is preferred Interpersonal Skills: Basic analytical skills are necessary in order to gather and interpret data related to the patient registration process. Above average level of communication necessary to interact with patients and customers. Must possess interpersonal skills to act as a hospital representative among the patients, the physicians' office staff and any other customers. Must possess ability to remain calm and soothing to patients and customers during stressful situations. Must be professional, friendly, outgoing, and positive. Essential Technical/Motor Skills: Inputting data, typing, copying, manipulating equipment, speaking clearly, answering telephones, precise hand/eye coordination, gripping, and dexterity skills. Essential Physical Requirements: The physical demand level is light to medium. Occasionally must lift 35 pounds or less. Stands and/or walks one to four hours. Sits for five to eight hours a day. Bending, kneeling, stooping, standing, repetitive activity, and reaching above shoulder level occasionally required. Must have the ability to use hands for repetitive grasping, fine manipulation, and pushing and pulling. Essential Mental Requirements: Has a great deal of contact with the general public and the customer in conjunction with job duties. Works under close supervision only occasionally and without assistance of other personnel occasionally. Requires the ability to continuously cope with deadlines under pressure, to have attention to detail, and to be able to concentrate when using the Information Systems for significant periods of time. Occasionally must cope with irregular activity schedules. Analytical, assessing, evaluation, explaining, teaching, problem solving, reasoning, memorizing and interpreting numbers skills are necessary. Essential Sensory Requirements: Good vision is needed and the ability to distinguish colors when entering data in the Hospital's Information Systems. The ability to hear and speak clearly is continuously required when dealing with patients, physicians, and customers. Exposure to Hazards: Normal office environment with little exposure to excessive noise, dust, temperature, and the like. Other: Show ability and knowledge of data entry. Above average level of spelling is necessary to ensure accuracy of data collected and entered into the Hospital's Information Systems. Requires close concentration and use of the Information Systems for significant periods of time. Must be familiar with and have the ability to use all relevant office equipment, including SOMC's Information Systems. Knowledge of medical terminology, anatomy, and physiology is preferred. JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.      Greets, including answering telephones, and identifies the patients and their needs. Collects accurate financial and clinical data. Communicates and comprehends hospital registrations, scheduling, admitting, and/or testing procedures and processes. Collects customers' Out of Pocket expenses and payments as appropriate. Performs accurate patient registrations attaining 96% YTD accuracy rate if a Registrar > 6 months. Maintains various departmental records as directed by the Supervisor. Assists in the training and education of employees. Verifies patients pre-registration for accuracy and updates the registrations as needed. Scan applicable registration documents into the Imaging System. Performs other duties as assigned.
Feb 18, 2019
Part-time
GENERAL SUMMARY Works under the supervision of the Supervisor of Central Scheduling or Patient Registration. The Registrar's primary job function is to be responsible for greeting patients in a professional way and performing an orderly, efficient registration process. Is responsible for the safeguarding of the public relations of the hospital and confidentiality of its records by consistent professional conduct. Performs other duties as assigned. QUALIFICATIONS Education: High School Diploma or successful completion of an equivalent High School Exam Required Licensure: None Experience: One to three months of related work experience is preferred Interpersonal Skills: Basic analytical skills are necessary in order to gather and interpret data related to the patient registration process. Above average level of communication necessary to interact with patients and customers. Must possess interpersonal skills to act as a hospital representative among the patients, the physicians' office staff and any other customers. Must possess ability to remain calm and soothing to patients and customers during stressful situations. Must be professional, friendly, outgoing, and positive. Essential Technical/Motor Skills: Inputting data, typing, copying, manipulating equipment, speaking clearly, answering telephones, precise hand/eye coordination, gripping, and dexterity skills. Essential Physical Requirements: The physical demand level is light to medium. Occasionally must lift 35 pounds or less. Stands and/or walks one to four hours. Sits for five to eight hours a day. Bending, kneeling, stooping, standing, repetitive activity, and reaching above shoulder level occasionally required. Must have the ability to use hands for repetitive grasping, fine manipulation, and pushing and pulling. Essential Mental Requirements: Has a great deal of contact with the general public and the customer in conjunction with job duties. Works under close supervision only occasionally and without assistance of other personnel occasionally. Requires the ability to continuously cope with deadlines under pressure, to have attention to detail, and to be able to concentrate when using the Information Systems for significant periods of time. Occasionally must cope with irregular activity schedules. Analytical, assessing, evaluation, explaining, teaching, problem solving, reasoning, memorizing and interpreting numbers skills are necessary. Essential Sensory Requirements: Good vision is needed and the ability to distinguish colors when entering data in the Hospital's Information Systems. The ability to hear and speak clearly is continuously required when dealing with patients, physicians, and customers. Exposure to Hazards: Normal office environment with little exposure to excessive noise, dust, temperature, and the like. Other: Show ability and knowledge of data entry. Above average level of spelling is necessary to ensure accuracy of data collected and entered into the Hospital's Information Systems. Requires close concentration and use of the Information Systems for significant periods of time. Must be familiar with and have the ability to use all relevant office equipment, including SOMC's Information Systems. Knowledge of medical terminology, anatomy, and physiology is preferred. JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.      Greets, including answering telephones, and identifies the patients and their needs. Collects accurate financial and clinical data. Communicates and comprehends hospital registrations, scheduling, admitting, and/or testing procedures and processes. Collects customers' Out of Pocket expenses and payments as appropriate. Performs accurate patient registrations attaining 96% YTD accuracy rate if a Registrar > 6 months. Maintains various departmental records as directed by the Supervisor. Assists in the training and education of employees. Verifies patients pre-registration for accuracy and updates the registrations as needed. Scan applicable registration documents into the Imaging System. Performs other duties as assigned.
Registrar
Stormont Vail Health 2909 SE Walnut Drive Topeka Kansas 66605 United States
Summary: Under direction, responsible for the time of service registration processing of registration department patient accounts.  This responsibility includes: collect/validate/update the patient's comprehensive data set and documenting in the registration system, complete electronic insurance verification, identify managed care issues and refer as appropriate for resolution, obtain appropriate signatures to satisfy legal and health system requirements and complete required forms including Medicare MSP, if required, financial education and finalization of financial resolution with patients, complete additional registration admission, discharge, transfer and scheduling functions as applicable and resolving edit failures following established policies and procedures.   These activities are completed following established policies and procedures, and in compliance with Joint Commission, Medicare, Payer contracts, HIPAA, regulatory agencies and the organization's Code of Conduct.   Essential Duties and Responsibilities include the following. Other duties may be assigned. Customer Service:   Supports and upholds the organization's philosophy of customer service. Exhibits a positive attitude with a professional and pleasant demeanor when communicating with all customers and providing information. Consistently uses diplomacy and respect both in person and when using the telephone, and performs effectively and professionally under stressful conditions. Ensures customer concerns are processed in compliance with organization's policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues. Recommends organization and departmental improvements based on appropriate customer concerns.   Teamwork:   Attends and participates at departmental team meetings, work-groups and other organizational educational programs. Accommodates and supports the changes required to meet departmental and organizational goals and customer needs. Works effectively and cooperatively in groups/teams to continuously improve the process within which he/she works.   Communication/Interpersonal Relationships:   Establishes productive working relationships with those contacted in the course of work. Ensures necessary data, identified processing issues and related information is provided to departmental management, appropriate departments and individuals within the organization in a timely manner. Exhibits a professional and pleasant demeanor when dealing with patients, employees, third-party payors and other customers of the organization.   Financial Viability:   Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested. Determines priority of daily processing work and effectively completes work as assigned. Demonstrates a good working knowledge of all applicable processes within Registration. Identifies and recommends computer system enhancements, computer applications and procedural changes to improve (1) accuracy and timing of claim submissions; (2) accuracy of third party payer and patient payments; (3) customer relations, and (4) efficiency of operations.   Personal Development:   Attends internal and external seminars for personal growth and development and shares pertinent information with other team members. Completes the annual mandatory in-services and other conditions of employment requirements. Reads and comprehends correspondence from government and third-party payors to keep abreast of new regulations, policies and billing and payment requirements.   Quality:   Detailed understanding of all technical primary and secondary billing rules and policies and procedures for assigned third party payors and contracts. Understands the Medical and Clinical services provided by the organization. Assists with the revision or development of the department's internal documents, procedural manuals and forms, as requested. Answers questions from other staff or clinic offices by phone or e-mail in a timely manner. Consistently and accurately documents accounts with activities as needed in a timely manner. Includes admission, transfer, discharge and scheduling functions. Timely resolves edit failures following established policies and procedures Informs management of any known or suspected violations by other employees or suppliers. Welcome all customers in a friendly manner and offer assistance by giving directions or escorting patients to service areas. Understand and follow the Stormont-Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers, volunteers and physician offices. Using information available, correctly identify patient’s point of access, welcome patient and ensure patient is directed to the appropriate location in a timely manner. Collect and verify the accuracy of patient demographic information with patient or family members at the time of registration. Collect and update the comprehensive data set and validate information with patient prior to patient arrival for services. Determine estimate of charges when appropriate and calculate patient liability for scheduled service. Identify insurance sources, collect and document detailed and accurate insurance information in a timely manner. Identify and complete Medicaid and charity screening, when applicable. Copy patient insurance cards and explain insurance benefits as appropriate. Complete electronic insurance verification for all participating payers using an electronic eligibility system. Obtain physician orders/instructions and contact physician office and/or other hospital department to resolve access issues as necessary. Identify managed care provisions and follows up with appropriate parties to resolve outstanding issues. Negotiate financial resolution through proper sequencing of resolution options and patient’s ability/willingness to pay. Following established guidelines, obtain appropriate signatures to satisfy legal or health system requirements and complete required forms including MSP screening. Collate all information and paperwork required for service department use. (Examples consist of armbands, consents, face sheets/data sheets, etc.). Explain patient information and obtain proper signatures as appropriate (i.e., advanced directives, patients rights, authorization for treatments). Screen registrations for sensitive diagnosis and obtain special release according to established hospital policy. Complete scheduling of clinic appointments as applicable. Recognize volunteers as team members by delegating meaningful duties and demonstrating appreciation for their service. Understand and abide by the organizational code of ethics. Accurately collect and document payments received in a timely manner. Accurately post payments according to payer cash processing and reconciliation procedures.   Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.         Education/Experience:   HS diploma/GED & one-year experience in customer service required. Working knowledge of basic medical terminology and understanding of medical/clinical treatment processes preferred. Detailed knowledge of major third-party billing and contract requirements preferred. Keyboarding skill or typing skill of at least 30 wpm strongly desired. Associates Degree or equivalent undergraduate hours preferred. 
Feb 18, 2019
Full-time
Summary: Under direction, responsible for the time of service registration processing of registration department patient accounts.  This responsibility includes: collect/validate/update the patient's comprehensive data set and documenting in the registration system, complete electronic insurance verification, identify managed care issues and refer as appropriate for resolution, obtain appropriate signatures to satisfy legal and health system requirements and complete required forms including Medicare MSP, if required, financial education and finalization of financial resolution with patients, complete additional registration admission, discharge, transfer and scheduling functions as applicable and resolving edit failures following established policies and procedures.   These activities are completed following established policies and procedures, and in compliance with Joint Commission, Medicare, Payer contracts, HIPAA, regulatory agencies and the organization's Code of Conduct.   Essential Duties and Responsibilities include the following. Other duties may be assigned. Customer Service:   Supports and upholds the organization's philosophy of customer service. Exhibits a positive attitude with a professional and pleasant demeanor when communicating with all customers and providing information. Consistently uses diplomacy and respect both in person and when using the telephone, and performs effectively and professionally under stressful conditions. Ensures customer concerns are processed in compliance with organization's policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues. Recommends organization and departmental improvements based on appropriate customer concerns.   Teamwork:   Attends and participates at departmental team meetings, work-groups and other organizational educational programs. Accommodates and supports the changes required to meet departmental and organizational goals and customer needs. Works effectively and cooperatively in groups/teams to continuously improve the process within which he/she works.   Communication/Interpersonal Relationships:   Establishes productive working relationships with those contacted in the course of work. Ensures necessary data, identified processing issues and related information is provided to departmental management, appropriate departments and individuals within the organization in a timely manner. Exhibits a professional and pleasant demeanor when dealing with patients, employees, third-party payors and other customers of the organization.   Financial Viability:   Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested. Determines priority of daily processing work and effectively completes work as assigned. Demonstrates a good working knowledge of all applicable processes within Registration. Identifies and recommends computer system enhancements, computer applications and procedural changes to improve (1) accuracy and timing of claim submissions; (2) accuracy of third party payer and patient payments; (3) customer relations, and (4) efficiency of operations.   Personal Development:   Attends internal and external seminars for personal growth and development and shares pertinent information with other team members. Completes the annual mandatory in-services and other conditions of employment requirements. Reads and comprehends correspondence from government and third-party payors to keep abreast of new regulations, policies and billing and payment requirements.   Quality:   Detailed understanding of all technical primary and secondary billing rules and policies and procedures for assigned third party payors and contracts. Understands the Medical and Clinical services provided by the organization. Assists with the revision or development of the department's internal documents, procedural manuals and forms, as requested. Answers questions from other staff or clinic offices by phone or e-mail in a timely manner. Consistently and accurately documents accounts with activities as needed in a timely manner. Includes admission, transfer, discharge and scheduling functions. Timely resolves edit failures following established policies and procedures Informs management of any known or suspected violations by other employees or suppliers. Welcome all customers in a friendly manner and offer assistance by giving directions or escorting patients to service areas. Understand and follow the Stormont-Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers, volunteers and physician offices. Using information available, correctly identify patient’s point of access, welcome patient and ensure patient is directed to the appropriate location in a timely manner. Collect and verify the accuracy of patient demographic information with patient or family members at the time of registration. Collect and update the comprehensive data set and validate information with patient prior to patient arrival for services. Determine estimate of charges when appropriate and calculate patient liability for scheduled service. Identify insurance sources, collect and document detailed and accurate insurance information in a timely manner. Identify and complete Medicaid and charity screening, when applicable. Copy patient insurance cards and explain insurance benefits as appropriate. Complete electronic insurance verification for all participating payers using an electronic eligibility system. Obtain physician orders/instructions and contact physician office and/or other hospital department to resolve access issues as necessary. Identify managed care provisions and follows up with appropriate parties to resolve outstanding issues. Negotiate financial resolution through proper sequencing of resolution options and patient’s ability/willingness to pay. Following established guidelines, obtain appropriate signatures to satisfy legal or health system requirements and complete required forms including MSP screening. Collate all information and paperwork required for service department use. (Examples consist of armbands, consents, face sheets/data sheets, etc.). Explain patient information and obtain proper signatures as appropriate (i.e., advanced directives, patients rights, authorization for treatments). Screen registrations for sensitive diagnosis and obtain special release according to established hospital policy. Complete scheduling of clinic appointments as applicable. Recognize volunteers as team members by delegating meaningful duties and demonstrating appreciation for their service. Understand and abide by the organizational code of ethics. Accurately collect and document payments received in a timely manner. Accurately post payments according to payer cash processing and reconciliation procedures.   Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.         Education/Experience:   HS diploma/GED & one-year experience in customer service required. Working knowledge of basic medical terminology and understanding of medical/clinical treatment processes preferred. Detailed knowledge of major third-party billing and contract requirements preferred. Keyboarding skill or typing skill of at least 30 wpm strongly desired. Associates Degree or equivalent undergraduate hours preferred. 
Medical Receptionist Float Pool
Pediatric Associates 900 South Pine Island Road, Suite 800 Boynton Beach Florida 33324 United States
This position floats between our Boynton Beach East, Boynton Beach West and Wellington Office.   PRIMARY FUNCTION Greeter, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff.   ESSENTIAL FUNCTIONS OF THE JOB This list may not include all of the duties that may be assigned.   Answer incoming calls in a courteous & professional manner Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Assist with chart retrieval, set up new patient chart/ EHR chart Ensure lab results, physician’s reports, day sheets are properly placed Scan, upload and distribute chart documents in document manager Check-in/ Check-out patients in a timely manner Print debit tickets Mark patients accordingly in Patient Tracking System Follow PA policy related to cashier functions Check balances and credits Collect co-pay and/or payments according to insurance plan Discuss & interpret patient balance information within the guidelines of Pediatric Associates collection policy. Verify Insurance Ability to update medical record and computer system with new information Post charges and payments Match procedures with correct diagnosis Reconcile charges & payments Complete referral authorization requests & provide patients with referral information Sort and deliver mail, medical records and other correspondence Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings   PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent Language: Spanish Required   Knowledge, Skills & Abilities: Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc. Experience: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired. Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
Feb 18, 2019
Full-time
This position floats between our Boynton Beach East, Boynton Beach West and Wellington Office.   PRIMARY FUNCTION Greeter, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff.   ESSENTIAL FUNCTIONS OF THE JOB This list may not include all of the duties that may be assigned.   Answer incoming calls in a courteous & professional manner Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Assist with chart retrieval, set up new patient chart/ EHR chart Ensure lab results, physician’s reports, day sheets are properly placed Scan, upload and distribute chart documents in document manager Check-in/ Check-out patients in a timely manner Print debit tickets Mark patients accordingly in Patient Tracking System Follow PA policy related to cashier functions Check balances and credits Collect co-pay and/or payments according to insurance plan Discuss & interpret patient balance information within the guidelines of Pediatric Associates collection policy. Verify Insurance Ability to update medical record and computer system with new information Post charges and payments Match procedures with correct diagnosis Reconcile charges & payments Complete referral authorization requests & provide patients with referral information Sort and deliver mail, medical records and other correspondence Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings   PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent Language: Spanish Required   Knowledge, Skills & Abilities: Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc. Experience: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired. Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
PASER - FAMILY RESIDENT CLINIC
Forrest General Hospital 6051 US Highway 49 Hattiesburg Mississippi 39401 United States
Job Summary: Responsible for maintaining the general functions of the reception desk to include handling phone calls, scheduling appointments, daily filing, opening/closing charts.  Gathers essential information for the registration, discharge, filing of insurance, and collection of fees for services rendered to patients in the clinic area. Makes copies of information for the billing department. Will assist with routine courier runs to the hospital as needed. Must demonstrate knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups. Will assist with precerting, patient referrals, and seating patients in examining rooms as needed Demonstrates knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs.  Ability to perform other job duties as assigned Performance Expectations: Demonstrates prompt and consistent communication with patients to accurately gather information, while mainataining quality patient care and upholding the We Care Philosophy. Demonstrates a working knowledge of office equipment to include computers, telephones, fax machines and copy machines. Demonstrates the ability to work well with others, as well as alone.  Must be able to identify and resolve problems as they arise. Demonstrates the ability to work within both clinical and office environments Qualifications: Education/Skills: High school graduation or GED required.  Basic business and computer skills required. Work Experience: Six to twelve months experience, as a hospital receptionist or registration host/hostess in a clinic or an accredited hospital is desirable and/or six to twelve months experience as a certified medical assistant is also desirable. Certication/Licensure: Certified Medical Assistant Mental Demands: Must enjoy people and desire to assist doctors, patients, fellow employees, and hospital staff.  Strong Communication skills are essential.  Must be cooperative with others, take orders, and follow directions. Must exercise a high degree of tact, poise, and patience in dealing with the public.Individual must have
Feb 18, 2019
Full-time
Job Summary: Responsible for maintaining the general functions of the reception desk to include handling phone calls, scheduling appointments, daily filing, opening/closing charts.  Gathers essential information for the registration, discharge, filing of insurance, and collection of fees for services rendered to patients in the clinic area. Makes copies of information for the billing department. Will assist with routine courier runs to the hospital as needed. Must demonstrate knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups. Will assist with precerting, patient referrals, and seating patients in examining rooms as needed Demonstrates knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs.  Ability to perform other job duties as assigned Performance Expectations: Demonstrates prompt and consistent communication with patients to accurately gather information, while mainataining quality patient care and upholding the We Care Philosophy. Demonstrates a working knowledge of office equipment to include computers, telephones, fax machines and copy machines. Demonstrates the ability to work well with others, as well as alone.  Must be able to identify and resolve problems as they arise. Demonstrates the ability to work within both clinical and office environments Qualifications: Education/Skills: High school graduation or GED required.  Basic business and computer skills required. Work Experience: Six to twelve months experience, as a hospital receptionist or registration host/hostess in a clinic or an accredited hospital is desirable and/or six to twelve months experience as a certified medical assistant is also desirable. Certication/Licensure: Certified Medical Assistant Mental Demands: Must enjoy people and desire to assist doctors, patients, fellow employees, and hospital staff.  Strong Communication skills are essential.  Must be cooperative with others, take orders, and follow directions. Must exercise a high degree of tact, poise, and patience in dealing with the public.Individual must have
Medical Receptionist
Pullman Regional Hospital 835 SE Bishop Blvd Pullman Washington 99163 United States
TITLE:                                  Medical Receptionist CLINIC :                               [Insert Clinic Name] FLSA:                                    Non-Exempt   JOB SUMMARY: The Medical Receptionist provides high quality reception needs and customer service to patients, providers and staff in a caring and supportive manner. Provides scheduling and registration service for patients. Interviews all incoming patients to obtain patient demographic and insurance information.  Supports clinical staff and providers with obtaining patient paperwork and/ or patient care as needed.    QUALIFICATIONS: Education/Training:   High School diploma or equivalent.   Experience:   No previous experience required.  Previous related medical experience is preferred.   License/Registration:   None required.   ESSENTIAL FUNCTIONS: Planning and Prioritizing 1.                   Greets and admits all patients, families and visitors into the clinic. 2.                   Answers and routes incoming calls. Information Gathering 3.                  Obtains consents for treatment and insurance billing purposes. 4.                  Schedules all patient appointments. 5.                  Communicates with other organizations to gather patient information that is needed prior to patient arrival. 6.                  Interviews patients to obtain accurate and necessary patient demographic and insurance information. Decision-Making 7.                  Follows all polices/procedures when making a decision. Communication 8.                  Communicates appropriately with patients, coworkers, and physician offices and any other individual necessary to perform essential job functions. 9.                  Answers or sources patient inquiries to the appropriate party. 10.               Maintains accurate records and documentation on computer system. Technical Proficiency 11.                Registers and schedules all patients quickly, efficiently, and accurately. 12.                Reconciles cash daily from the cash drawers. Teamwork 13.               Assists with special projects or assignments as needed. 14.               Works with physician offices on gathering patient demographic and insurance information. Quality 15.               Reviews and receipts payments on patient accounts. 16.               Collects co-pays and patient account balances. Outcomes 17.               Participates in committees or task forces as requested or required. Personal Education 18.                  Attends ongoing within clinic educational activities as needed. 19.               Attends department and staff meetings. Work Effectiveness 20.              Follows clinic policies and protocols to work effectively in position. Reliability 21.                Demonstrates promptness in reporting to work and compliance with meal and break schedules. 22.               Completes requested information in a timely fashion. 23.               Takes initiative to do other duties as needed. Education of Others 24.              Educates other staff members on status of patients, documentation and any other communications in their clinic’s control. Creating a Safe Work Environment 25.               Identifies safety concerns and actively seeks to resolve these issues. Stewardship 26.              Assumes the willingness to be accountable for the well-being of the larger organization by operating in service, rather than in control, of those around us. Ethical Conduct 27.               Consistently communicates and collaborates with colleagues about decisions which involve legal and ethical issues. 28.              Maintains confidentiality of all patient related information following HIPAA guidelines.   NON-ESSENTIAL FUNCTIONS: 1.                   Faxes information as requested. 2.                   Requisitions supplies and forms. 3.                  Performs other non-essential functions as requested. 4.                  Prepares mail for dispatch.     PHYSICAL DEMANDS: Sitting:  50%.   Standing/Walking:  50%. Occasional lifting/carrying of supplies and equipment weighing up to 30 pounds. Occasional pushing/pulling of wheelchairs weighing over 200 pounds. Occasional climbing of stairs to reach other levels of the building. Occasional stooping/kneeling to reach items on low shelves and to get into low cabinets. Occasional reaching/handling to complete paperwork. Frequent fingering to operate phones and computers. Constant talking/hearing/seeing to interact with patients, staff and visitors.   ENVIRONMENTAL CONDITIONS: Location:  Inside. Frequent exposure to noise may cause distraction. Minimal risk of injury due to proximity of moving parts on computer printer, typewriter, and copier. Minimal exposure to biohazardous materials. Minimal exposure to drafts.
Feb 18, 2019
Full-time
TITLE:                                  Medical Receptionist CLINIC :                               [Insert Clinic Name] FLSA:                                    Non-Exempt   JOB SUMMARY: The Medical Receptionist provides high quality reception needs and customer service to patients, providers and staff in a caring and supportive manner. Provides scheduling and registration service for patients. Interviews all incoming patients to obtain patient demographic and insurance information.  Supports clinical staff and providers with obtaining patient paperwork and/ or patient care as needed.    QUALIFICATIONS: Education/Training:   High School diploma or equivalent.   Experience:   No previous experience required.  Previous related medical experience is preferred.   License/Registration:   None required.   ESSENTIAL FUNCTIONS: Planning and Prioritizing 1.                   Greets and admits all patients, families and visitors into the clinic. 2.                   Answers and routes incoming calls. Information Gathering 3.                  Obtains consents for treatment and insurance billing purposes. 4.                  Schedules all patient appointments. 5.                  Communicates with other organizations to gather patient information that is needed prior to patient arrival. 6.                  Interviews patients to obtain accurate and necessary patient demographic and insurance information. Decision-Making 7.                  Follows all polices/procedures when making a decision. Communication 8.                  Communicates appropriately with patients, coworkers, and physician offices and any other individual necessary to perform essential job functions. 9.                  Answers or sources patient inquiries to the appropriate party. 10.               Maintains accurate records and documentation on computer system. Technical Proficiency 11.                Registers and schedules all patients quickly, efficiently, and accurately. 12.                Reconciles cash daily from the cash drawers. Teamwork 13.               Assists with special projects or assignments as needed. 14.               Works with physician offices on gathering patient demographic and insurance information. Quality 15.               Reviews and receipts payments on patient accounts. 16.               Collects co-pays and patient account balances. Outcomes 17.               Participates in committees or task forces as requested or required. Personal Education 18.                  Attends ongoing within clinic educational activities as needed. 19.               Attends department and staff meetings. Work Effectiveness 20.              Follows clinic policies and protocols to work effectively in position. Reliability 21.                Demonstrates promptness in reporting to work and compliance with meal and break schedules. 22.               Completes requested information in a timely fashion. 23.               Takes initiative to do other duties as needed. Education of Others 24.              Educates other staff members on status of patients, documentation and any other communications in their clinic’s control. Creating a Safe Work Environment 25.               Identifies safety concerns and actively seeks to resolve these issues. Stewardship 26.              Assumes the willingness to be accountable for the well-being of the larger organization by operating in service, rather than in control, of those around us. Ethical Conduct 27.               Consistently communicates and collaborates with colleagues about decisions which involve legal and ethical issues. 28.              Maintains confidentiality of all patient related information following HIPAA guidelines.   NON-ESSENTIAL FUNCTIONS: 1.                   Faxes information as requested. 2.                   Requisitions supplies and forms. 3.                  Performs other non-essential functions as requested. 4.                  Prepares mail for dispatch.     PHYSICAL DEMANDS: Sitting:  50%.   Standing/Walking:  50%. Occasional lifting/carrying of supplies and equipment weighing up to 30 pounds. Occasional pushing/pulling of wheelchairs weighing over 200 pounds. Occasional climbing of stairs to reach other levels of the building. Occasional stooping/kneeling to reach items on low shelves and to get into low cabinets. Occasional reaching/handling to complete paperwork. Frequent fingering to operate phones and computers. Constant talking/hearing/seeing to interact with patients, staff and visitors.   ENVIRONMENTAL CONDITIONS: Location:  Inside. Frequent exposure to noise may cause distraction. Minimal risk of injury due to proximity of moving parts on computer printer, typewriter, and copier. Minimal exposure to biohazardous materials. Minimal exposure to drafts.
Receptionist - Pre Surgery/Post Recovery
Froedtert South 9555 76th Street Pleasant Prairie Wisconsin 53158 United States
Responsible for greeting patients, family members, visitors, physicians and staff. Directs visitors to other areas of the hospital. Transports patients or visitors via wheelchair to outpatient or inpatient areas within the hospital. Serves as a guest relations liaison with patients and family in the department. Education: High School or Equivalent (GED) Experience: 3 months-1 year (Preferred) Shift: Days Hours: 40-80 FTE: 0.5-1.0 Location: St. Catherine's Medical Center   Froedtert South is a comprehensive regional healthcare system that has served southeastern Wisconsin and northern Illinois communities for more than 100 years. Froedtert South provides services primarily through the Kenosha Medical Center Campus and the St. Catherine’s Medical Center Campus and several other clinic locations.   Froedtert South is an Equal Opportunity Employer. Froedtert South does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need.  
Feb 18, 2019
Part-time
Responsible for greeting patients, family members, visitors, physicians and staff. Directs visitors to other areas of the hospital. Transports patients or visitors via wheelchair to outpatient or inpatient areas within the hospital. Serves as a guest relations liaison with patients and family in the department. Education: High School or Equivalent (GED) Experience: 3 months-1 year (Preferred) Shift: Days Hours: 40-80 FTE: 0.5-1.0 Location: St. Catherine's Medical Center   Froedtert South is a comprehensive regional healthcare system that has served southeastern Wisconsin and northern Illinois communities for more than 100 years. Froedtert South provides services primarily through the Kenosha Medical Center Campus and the St. Catherine’s Medical Center Campus and several other clinic locations.   Froedtert South is an Equal Opportunity Employer. Froedtert South does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need.  
Unit Secretary - Pre Surg/Post Recovery
Froedtert South 6308 8th Avenue Kenosha Wisconsin 53143 United States
Acts as a receptionist and performs general clerical duties in assigned area. Prepares, updates and maintains patient charts. Transcribes physician orders. Assists with processing admissions, transfers and discharge papers for patients. Schedules treatments and tests. Maintains needed supplies. Education: High School plus specialized training (6 months-2 years) Experience Required: Entry Level  Knowledge, Skill, and Abilities Required: Medical terminology knowledge. Completion of Health Unit Coordinator program is preferred.  Shift: Varied Hours: 80 FTE: 1.0 Location: Kenosha Medical Center   Froedtert South is a comprehensive regional healthcare system that has served southeastern Wisconsin and northern Illinois communities for more than 100 years. Froedtert South provides services primarily through the Kenosha Medical Center Campus and the St. Catherine’s Medical Center Campus and several other clinic locations.    Froedtert South is an Equal Opportunity Employer. Froedtert South does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need.
Feb 18, 2019
Full-time
Acts as a receptionist and performs general clerical duties in assigned area. Prepares, updates and maintains patient charts. Transcribes physician orders. Assists with processing admissions, transfers and discharge papers for patients. Schedules treatments and tests. Maintains needed supplies. Education: High School plus specialized training (6 months-2 years) Experience Required: Entry Level  Knowledge, Skill, and Abilities Required: Medical terminology knowledge. Completion of Health Unit Coordinator program is preferred.  Shift: Varied Hours: 80 FTE: 1.0 Location: Kenosha Medical Center   Froedtert South is a comprehensive regional healthcare system that has served southeastern Wisconsin and northern Illinois communities for more than 100 years. Froedtert South provides services primarily through the Kenosha Medical Center Campus and the St. Catherine’s Medical Center Campus and several other clinic locations.    Froedtert South is an Equal Opportunity Employer. Froedtert South does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need.
Patient Access Representative (OHP)
Olathe Medical Center 20920 West 151st Street, Suite 100 Olathe Kansas 66061 United States
Olathe Health is looking for dedicated and caring professionals to join our system!  If you enjoy an environment of team oriented patient care and an excellent staff of co-workers, you have found the right place!  Olathe  Health Physicians , the physician corporation operating over 30 clinics, is currently looking for a Patient Access Representative professional to join our team. If you are committed to helping improve the health of our communities in an environment of trust and collaboration, you are welcome to apply online:  www.olathehealth.org/Careers EEO Employer M/F/Disabled/Vet Position Description: Responsible for completion of front office tasks ensuring smooth and efficient patient flow and quality customer service. Tasks include greeting patients, verifying and updating patient information, scheduling and cancelling patient appointments, completing appointment reminder calls, answering phone, routing phone calls, collecting account copays and outstanding account balances, balancing of collected payments, reconciliation of appointments, and filing/scanning/copying documents and/or forms. Position Requirements: Education:  High School or GED Experience:  Any Job Related Experience required.  Previous Healthcare Experience preferred Knowledge, Skills: Ability to Multi Task and Prioritize, Medical Terminology, Computer Systems, Customer Relations Grammar/Spelling, Microsoft Office, Operate Office Equipment, Organizational and Verbal Communication skills required
Feb 18, 2019
Full-time
Olathe Health is looking for dedicated and caring professionals to join our system!  If you enjoy an environment of team oriented patient care and an excellent staff of co-workers, you have found the right place!  Olathe  Health Physicians , the physician corporation operating over 30 clinics, is currently looking for a Patient Access Representative professional to join our team. If you are committed to helping improve the health of our communities in an environment of trust and collaboration, you are welcome to apply online:  www.olathehealth.org/Careers EEO Employer M/F/Disabled/Vet Position Description: Responsible for completion of front office tasks ensuring smooth and efficient patient flow and quality customer service. Tasks include greeting patients, verifying and updating patient information, scheduling and cancelling patient appointments, completing appointment reminder calls, answering phone, routing phone calls, collecting account copays and outstanding account balances, balancing of collected payments, reconciliation of appointments, and filing/scanning/copying documents and/or forms. Position Requirements: Education:  High School or GED Experience:  Any Job Related Experience required.  Previous Healthcare Experience preferred Knowledge, Skills: Ability to Multi Task and Prioritize, Medical Terminology, Computer Systems, Customer Relations Grammar/Spelling, Microsoft Office, Operate Office Equipment, Organizational and Verbal Communication skills required
Medical Receptionist
Pediatric Associates 4570 Lyonn Rd Suite 110 Coconut Creek Florida 33073 United States
PRIMARY FUNCTION Greeter, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. ESSENTIAL FUNCTIONS OF THE JOB This list may not include all of the duties that may be assigned. Answer incoming calls in a courteous & professional manner Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Assist with chart retrieval, set up new patient chart/ EHR chart Ensure lab results, physician’s reports, day sheets are properly placed Scan, upload and distribute chart documents in document manager Check-in/ Check-out patients in a timely manner Print debit tickets Mark patients accordingly in Patient Tracking System Follow PA policy related to cashier functions Check balances and credits Collect co-pay and/or payments according to insurance plan Discuss & interpret patient balance information within the guidelines of Pediatric Associates collection policy. Verify Insurance Ability to update medical record and computer system with new information Post charges and payments Match procedures with correct diagnosis Reconcile charges & payments Complete referral authorization requests & provide patients with referral information Sort and deliver mail, medical records and other correspondence Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent. *Upon hire, and for the duration of the employment period driver’s license must be active and valid* Licensure: None Knowledge, Skills & Abilities: Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc. Experience: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired. Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
Feb 18, 2019
Full-time
PRIMARY FUNCTION Greeter, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. ESSENTIAL FUNCTIONS OF THE JOB This list may not include all of the duties that may be assigned. Answer incoming calls in a courteous & professional manner Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Assist with chart retrieval, set up new patient chart/ EHR chart Ensure lab results, physician’s reports, day sheets are properly placed Scan, upload and distribute chart documents in document manager Check-in/ Check-out patients in a timely manner Print debit tickets Mark patients accordingly in Patient Tracking System Follow PA policy related to cashier functions Check balances and credits Collect co-pay and/or payments according to insurance plan Discuss & interpret patient balance information within the guidelines of Pediatric Associates collection policy. Verify Insurance Ability to update medical record and computer system with new information Post charges and payments Match procedures with correct diagnosis Reconcile charges & payments Complete referral authorization requests & provide patients with referral information Sort and deliver mail, medical records and other correspondence Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent. *Upon hire, and for the duration of the employment period driver’s license must be active and valid* Licensure: None Knowledge, Skills & Abilities: Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc. Experience: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired. Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
Patient Care Representative (Pain Clinic)
Regional Medical Center 709 West Main Street Manchester Iowa 52057 United States
POSITION DESCRIPTION This position performs assigned duties including; reception, clerical and scheduling duties related to the functions of the Pain Clinic as well as telephonic and online support of insurance pre-authorizations for Pain Clinic procedures.   QUALIFICATIONS High School graduate required, associate degree in business, or similar field, preferred Experience in healthcare setting; preferred Familiarity with medical terminology required Strong communication skills   POSITION REQUIREMENTS Answers telephone, takes messages, disseminates information to the appropriate personnel Responsible for scheduling outpatient consultations and procedures Distributes consultation schedules Pulls charts and maintains them, uses the electronic medical health record Responsible for logging and data collection activities Assists in performing quality management functions for the department Updates department calendars and schedules and utilizes as a communication tool for scheduled services Prints pre-operative/post-operative procedure order sheets Facilitates staffing schedule to coincide with clinic services, demonstrates flexibility in the scheduling of work hours to serve the departments changing staffing needs due to variation in the consulting physician schedules Maintains inventory for department Responds in a pleasant and respectful manner to consumers, staff, physicians and public Performs telephonic support for on-line authorization of Pain Clinic procedures Proficient in the use of Pain Management related ICD-9/ICD-10 and CPT codes Assists in gathering information needed for coordinators/case managers to determine continued authorization Assists in educating and acts as a resource to providers Verifies eligibility of patients insurance Facilitates the smooth flow of patients through timely and effective communication to patients and other Pain Clinic team members Pre-registers patients, correcting as necessary all patient demographic and insurance data Gathers, verifies and enters demographic information and scan insurance information into the computer on new and established patients necessary for completion of medical record information and insurance claim processing at each patient visit Excellent Benefit Package  (Click here for details)  
Feb 18, 2019
Full-time
POSITION DESCRIPTION This position performs assigned duties including; reception, clerical and scheduling duties related to the functions of the Pain Clinic as well as telephonic and online support of insurance pre-authorizations for Pain Clinic procedures.   QUALIFICATIONS High School graduate required, associate degree in business, or similar field, preferred Experience in healthcare setting; preferred Familiarity with medical terminology required Strong communication skills   POSITION REQUIREMENTS Answers telephone, takes messages, disseminates information to the appropriate personnel Responsible for scheduling outpatient consultations and procedures Distributes consultation schedules Pulls charts and maintains them, uses the electronic medical health record Responsible for logging and data collection activities Assists in performing quality management functions for the department Updates department calendars and schedules and utilizes as a communication tool for scheduled services Prints pre-operative/post-operative procedure order sheets Facilitates staffing schedule to coincide with clinic services, demonstrates flexibility in the scheduling of work hours to serve the departments changing staffing needs due to variation in the consulting physician schedules Maintains inventory for department Responds in a pleasant and respectful manner to consumers, staff, physicians and public Performs telephonic support for on-line authorization of Pain Clinic procedures Proficient in the use of Pain Management related ICD-9/ICD-10 and CPT codes Assists in gathering information needed for coordinators/case managers to determine continued authorization Assists in educating and acts as a resource to providers Verifies eligibility of patients insurance Facilitates the smooth flow of patients through timely and effective communication to patients and other Pain Clinic team members Pre-registers patients, correcting as necessary all patient demographic and insurance data Gathers, verifies and enters demographic information and scan insurance information into the computer on new and established patients necessary for completion of medical record information and insurance claim processing at each patient visit Excellent Benefit Package  (Click here for details)  
Unit Clerk
Medical Center Hospital 500 W 4th St. Odessa Texas 79761 United States
Position Summary:   Under the supervision of the Unit Director or designee, assists in planning, organizing, implementing and evaluating the activities occurring in the nursing unit by performing clerical, receptionist, coordination duties and maintaining the physical environment of the area.    Qualifications:  A.        Education:   High School graduate or equivalent.    B.        Training and Experience:   BLS Certification through the American Heart Association required within 90 days of hire. Must successfully complete computer training within 3 months of hire. Knowledge of some medical and technical terminology. Hospital orientation within 3 months of hire. Unit Clerk competencies within 3 months of hire. 
Feb 18, 2019
Part-time
Position Summary:   Under the supervision of the Unit Director or designee, assists in planning, organizing, implementing and evaluating the activities occurring in the nursing unit by performing clerical, receptionist, coordination duties and maintaining the physical environment of the area.    Qualifications:  A.        Education:   High School graduate or equivalent.    B.        Training and Experience:   BLS Certification through the American Heart Association required within 90 days of hire. Must successfully complete computer training within 3 months of hire. Knowledge of some medical and technical terminology. Hospital orientation within 3 months of hire. Unit Clerk competencies within 3 months of hire. 
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Receptionist - Part-Time
Hillside Plaza 18220 Euclid Avenue
Part Time: (4:30 pm - 8:00 pm): Hillside Plaza, a five star rated facility by CMS, would like you to join our team of professionals. Conveniently located on Euclid Avenue, Hillside Plaza offers premier healthcare with the warmth and comfort of a small, family-oriented facility. : Summary: The primary purpose of your job position is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor. Experience: * Must have at least 12 month(s) experience in a clerical position, or have successfully completed a secretarial science program from an accredited school/college. * Excellent customer services and organizational skills required. Education/Licensure: * High school diploma or equivalent required Legacy Health Services offers competitive wages and a comprehensive benefits package including medical, dental, vision, disability, life and 401(k) with company match. To learn more about joining the Legacy Health Services family, please visit our website at www.LHShealth.com Legacy Health Services is a family owned and operated post-acute care company based in Parma, Ohio. “Our Family Caring for Yours” is as true today as it was when the company was created over fifty years ago. Legacy Health Services manages over 1700 nursing home beds in eleven nursing facilities that serve northern Ohio. With over 2,500 dedicated employees, Legacy Health Services provides a complete continuum of care that includes skilled nursing, assisted living, rehabilitation services, long-term care and affiliates that provide full-time nurse practitioners and hospice. We provide our residents with compassionate care and quality services to meet all of their needs, both clinical and non-clinical. We value each of our residents as individuals, with unique physical, spiritual, social, emotional and intellectual needs. Our goal is to treat everyone like family- with compassion, respect and kindness.
Feb 18, 2019
Part Time: (4:30 pm - 8:00 pm): Hillside Plaza, a five star rated facility by CMS, would like you to join our team of professionals. Conveniently located on Euclid Avenue, Hillside Plaza offers premier healthcare with the warmth and comfort of a small, family-oriented facility. : Summary: The primary purpose of your job position is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor. Experience: * Must have at least 12 month(s) experience in a clerical position, or have successfully completed a secretarial science program from an accredited school/college. * Excellent customer services and organizational skills required. Education/Licensure: * High school diploma or equivalent required Legacy Health Services offers competitive wages and a comprehensive benefits package including medical, dental, vision, disability, life and 401(k) with company match. To learn more about joining the Legacy Health Services family, please visit our website at www.LHShealth.com Legacy Health Services is a family owned and operated post-acute care company based in Parma, Ohio. “Our Family Caring for Yours” is as true today as it was when the company was created over fifty years ago. Legacy Health Services manages over 1700 nursing home beds in eleven nursing facilities that serve northern Ohio. With over 2,500 dedicated employees, Legacy Health Services provides a complete continuum of care that includes skilled nursing, assisted living, rehabilitation services, long-term care and affiliates that provide full-time nurse practitioners and hospice. We provide our residents with compassionate care and quality services to meet all of their needs, both clinical and non-clinical. We value each of our residents as individuals, with unique physical, spiritual, social, emotional and intellectual needs. Our goal is to treat everyone like family- with compassion, respect and kindness.
Receptionist
Golden Valley Memorial Hospital Golden Valley Medical - Osceola Osceola Missouri 64776 US
Requirements: Must be a positive team player with excellent customer service skills. Must be able to multitask with attention to detail. Must be willing to work in all areas of the clinic or other locations as needed. Must be able to communicate and work with all coworkers and providers professionally, and with a positive attitude. Responsibilities : Patient registration Switchboard operator responsibilities Medical records scanning and indexing Setting up new patients Assisting with billing as needed May be cross trained to float to clinical positions as needed 
Feb 17, 2019
Other
Requirements: Must be a positive team player with excellent customer service skills. Must be able to multitask with attention to detail. Must be willing to work in all areas of the clinic or other locations as needed. Must be able to communicate and work with all coworkers and providers professionally, and with a positive attitude. Responsibilities : Patient registration Switchboard operator responsibilities Medical records scanning and indexing Setting up new patients Assisting with billing as needed May be cross trained to float to clinical positions as needed 
Medical Office Receptionist
Samaritan Health Services 3600 NW Samaritan Drive Corvallis Oregon 97330 United States
JOB SUMMARY/PURPOSE Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner. DEPARTMENT DESCRIPTION Neurosurgery services treat the brain, spine and peripheral nerve injuries and diseases. Backed by one of only four Level II trauma hospitals in the state of Oregon, we offer advanced, local care for a stroke or other neurological disorders whether they are emergent or the result of a longtime problem. Some of the disorders that we treat include: Back and neck problems, Head and spine trauma, Brain and spine tumors. Our outpatient clinic, Samaritan Neurosurgery, focuses on creating a partnership with the patient, the primary care provider and the neurosurgeon through quality communication and collaboration. Working together, we explore options for the most effective treatments and make decisions that support positive outcomes for the patient. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. Experience and/or training with computer applications required. Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred. Experience and/or training with medical/insurance terminology preferred. KNOWLEDGE/SKILLS/ABILITIES Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.  Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.  Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.  Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.  PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 – 100% of the time) WALK - INCLINE LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs LIFT (Knee to chest: 24"-54") 0 - 20 Lbs LIFT (Waist to Eye: up to 54") 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds SQUAT Repetitive SQUAT Static (hold >30 sec) PUSH (0-20 pounds force) PULL (0-20 pounds force) STAND CLIMB - STAIRS KNEEL (on knees) REACH - Upward SIT WALK - LEVEL SURFACE BEND FORWARD at waist ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Forward MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist
Feb 17, 2019
Full-time
JOB SUMMARY/PURPOSE Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner. DEPARTMENT DESCRIPTION Neurosurgery services treat the brain, spine and peripheral nerve injuries and diseases. Backed by one of only four Level II trauma hospitals in the state of Oregon, we offer advanced, local care for a stroke or other neurological disorders whether they are emergent or the result of a longtime problem. Some of the disorders that we treat include: Back and neck problems, Head and spine trauma, Brain and spine tumors. Our outpatient clinic, Samaritan Neurosurgery, focuses on creating a partnership with the patient, the primary care provider and the neurosurgeon through quality communication and collaboration. Working together, we explore options for the most effective treatments and make decisions that support positive outcomes for the patient. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. Experience and/or training with computer applications required. Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred. Experience and/or training with medical/insurance terminology preferred. KNOWLEDGE/SKILLS/ABILITIES Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.  Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.  Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.  Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.  PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 – 100% of the time) WALK - INCLINE LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs LIFT (Knee to chest: 24"-54") 0 - 20 Lbs LIFT (Waist to Eye: up to 54") 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds SQUAT Repetitive SQUAT Static (hold >30 sec) PUSH (0-20 pounds force) PULL (0-20 pounds force) STAND CLIMB - STAIRS KNEEL (on knees) REACH - Upward SIT WALK - LEVEL SURFACE BEND FORWARD at waist ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Forward MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist
Office Manager
Pediatric Associates 1714 Main St N Jacksonville Florida 32206 United States
PRIMARY FUNCTION Administers, directs and coordinates all activities relating to the operation of the medical office, including the coordination of the scheduling for all provider and support staff, facility maintenance and repair. ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all of the duties that may be assigned.) Interviews, hires and trains new employees Creates weekly employee schedules and delegates office responsibilities Schedules, coordinates and participates in meetings held in the office and/or business office Demonstrates individual initiative Identifies, analyzes and solves problems Team Builder Strives to maintain efficient patient flow Actively works alongside staff Resolves staff conflicts diplomatically and tactfully Identifies and develops future leadership Trains Assistant Front Office Manager to be able to assume all duties of Front Office Manager. Strives to achieve the goals set by the office budget and learn dashboard Tracks and coordinates facility maintenance Manages scheduling templates for all providers Performs all medical receptionist duties Maintains Petty Cash Greets patients and visitors in a prompt, courteous and helpful manner Makes bank deposits according to deposit schedule Helps with posting to ensure that office remains within target dates Knowledge of grammar, spelling and punctuation with the ability to read, understand and follow oral and written instruction Supervises all front office tasks   PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent. Associates or Bachelors degree desired. Experience: Prefer two years work experience in a medical office setting. Knowledge of computer and medical terminology desired.   Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
Feb 17, 2019
Full-time
PRIMARY FUNCTION Administers, directs and coordinates all activities relating to the operation of the medical office, including the coordination of the scheduling for all provider and support staff, facility maintenance and repair. ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all of the duties that may be assigned.) Interviews, hires and trains new employees Creates weekly employee schedules and delegates office responsibilities Schedules, coordinates and participates in meetings held in the office and/or business office Demonstrates individual initiative Identifies, analyzes and solves problems Team Builder Strives to maintain efficient patient flow Actively works alongside staff Resolves staff conflicts diplomatically and tactfully Identifies and develops future leadership Trains Assistant Front Office Manager to be able to assume all duties of Front Office Manager. Strives to achieve the goals set by the office budget and learn dashboard Tracks and coordinates facility maintenance Manages scheduling templates for all providers Performs all medical receptionist duties Maintains Petty Cash Greets patients and visitors in a prompt, courteous and helpful manner Makes bank deposits according to deposit schedule Helps with posting to ensure that office remains within target dates Knowledge of grammar, spelling and punctuation with the ability to read, understand and follow oral and written instruction Supervises all front office tasks   PERFORMANCE REQUIREMENTS Education: High School Diploma or equivalent. Associates or Bachelors degree desired. Experience: Prefer two years work experience in a medical office setting. Knowledge of computer and medical terminology desired.   Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
Patient Service Rep. - Medical Receptionist
American Health Network 300 E. Boyd Ave., Suite 100 Greenfield Indiana 46140-2832 United States
American Health Network's Greenfield Multi-Specialty location is seeking a detail oriented individual for Patient Service Representative. This position requires you to answer incoming telephone calls, answer general questions, document accurate information, assist with schedule changes, and be a positive member to the team. Must be able to work in a fast paced environment that is constantly changing. Must be able to work as a team. If this sounds of interest and you are looking for a full time position, this could be the role for you! Requirements: Must have High School Diploma or Equivalent Self-Disciplined and focus Upbeat and personable Capable of sitting for long periods of time Preferred: Medical Office or Medical Experience 1 year Medical Triage experience Nextgen or other electronic medical record system experience
Feb 17, 2019
full time with full benefits ( 32 hrs/wk or more )
American Health Network's Greenfield Multi-Specialty location is seeking a detail oriented individual for Patient Service Representative. This position requires you to answer incoming telephone calls, answer general questions, document accurate information, assist with schedule changes, and be a positive member to the team. Must be able to work in a fast paced environment that is constantly changing. Must be able to work as a team. If this sounds of interest and you are looking for a full time position, this could be the role for you! Requirements: Must have High School Diploma or Equivalent Self-Disciplined and focus Upbeat and personable Capable of sitting for long periods of time Preferred: Medical Office or Medical Experience 1 year Medical Triage experience Nextgen or other electronic medical record system experience
MEDICAL RECEPTIONIST
Cape Regional Medical Center 2 Stone Harbor Boulevard Cape May Court House New Jersey 08210 United States
Authorization Specialist FT position, Monday to Friday, flex hours.  Responsibilities include arranging appointments for care and services, verifying insurance eligibility and ensuring that insurance requirements are met prior to delivery of service.   Explains financial requirements to the patients or responsible parties including authorization process and deductibles.   High school diploma or GED required.  Extensive knowledge of medical/radiology terminology.  Minimum 3 years medical office/authorization/insurance experience.  Positive, upbeat disposition with ability to multitask in fast-paced environment.  Must be proficient in Word/Excel and EMR, have good organizational skills and have experience with multi-line telephone system.  
Feb 17, 2019
Full-time
Authorization Specialist FT position, Monday to Friday, flex hours.  Responsibilities include arranging appointments for care and services, verifying insurance eligibility and ensuring that insurance requirements are met prior to delivery of service.   Explains financial requirements to the patients or responsible parties including authorization process and deductibles.   High school diploma or GED required.  Extensive knowledge of medical/radiology terminology.  Minimum 3 years medical office/authorization/insurance experience.  Positive, upbeat disposition with ability to multitask in fast-paced environment.  Must be proficient in Word/Excel and EMR, have good organizational skills and have experience with multi-line telephone system.  
Patient Access Representative (OHP)
Olathe Medical Center 20375 West 151st Street, Suite 350 Olathe Kansas 66061 United States
Olathe Health is looking for dedicated and caring professionals to join our system!  If you enjoy an environment of team oriented patient care and an excellent staff of co-workers, you have found the right place!  Olathe  Health Physicians , the physician corporation operating over 30 clinics, is currently looking for a Patient Access Representative professional to join our team. If you are committed to helping improve the health of our communities in an environment of trust and collaboration, you are welcome to apply online:  www.olathehealth.org/Careers EEO Employer M/F/Disabled/Vet Position Description: Responsible for completion of front office tasks ensuring smooth and efficient patient flow and quality customer service. Tasks include greeting patients, verifying and updating patient information, scheduling and cancelling patient appointments, completing appointment reminder calls, answering phone, routing phone calls, collecting account copays and outstanding account balances, balancing of collected payments, reconciliation of appointments, and filing/scanning/copying documents and/or forms. Position Requirements: Education:  High School or GED Experience:  Any Job Related Experience required.  Previous Healthcare Experience preferred Knowledge, Skills: Ability to Multi Task and Prioritize, Medical Terminology, Computer Systems, Customer Relations Grammar/Spelling, Microsoft Office, Operate Office Equipment, Organizational and Verbal Communication skills required
Feb 17, 2019
Full-time
Olathe Health is looking for dedicated and caring professionals to join our system!  If you enjoy an environment of team oriented patient care and an excellent staff of co-workers, you have found the right place!  Olathe  Health Physicians , the physician corporation operating over 30 clinics, is currently looking for a Patient Access Representative professional to join our team. If you are committed to helping improve the health of our communities in an environment of trust and collaboration, you are welcome to apply online:  www.olathehealth.org/Careers EEO Employer M/F/Disabled/Vet Position Description: Responsible for completion of front office tasks ensuring smooth and efficient patient flow and quality customer service. Tasks include greeting patients, verifying and updating patient information, scheduling and cancelling patient appointments, completing appointment reminder calls, answering phone, routing phone calls, collecting account copays and outstanding account balances, balancing of collected payments, reconciliation of appointments, and filing/scanning/copying documents and/or forms. Position Requirements: Education:  High School or GED Experience:  Any Job Related Experience required.  Previous Healthcare Experience preferred Knowledge, Skills: Ability to Multi Task and Prioritize, Medical Terminology, Computer Systems, Customer Relations Grammar/Spelling, Microsoft Office, Operate Office Equipment, Organizational and Verbal Communication skills required

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