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Come be the spark at Warm Hearth! Warm Hearth at Home, our home care/home health agency, is seeking an RN Case Manager to provide nursing assessment services for our caregivers and clients. The RN Case Managers primary responsibility it to plan, develop, and implement all activities and care provided by our agency. In addition, the RN Case Manager represents and promotes the agencys services both within Warm Hearth Village and in the broader New River Valley community. They will also as the alternate Director of Nurses (DON) when the DON is not available and be part of the agencys on-call rotation. A customer-centered attitude will be key to success in this role, as will keen attention to detail, the ability to collaborate, and a proactive approach to the work. As a nonprofit organization, we pride ourselves on our person-centered approach to resident care—the sort of care that treats every resident with the dignity and respect they deserve. That approach extends to our employees. We offer a team-centered environment, flexible scheduling, and a culture that facilitates professional growth and development. Here, collaboration and a commitment to customer service are key; in each of our nursing departments, you’ll find fellow professionals eager to help you feel like you’re home. Salary is competitive and commiserate with experience. We also offer a generous benefits package, including generous PTO for FT and PT employees and a no-cost HSA plan, along with unique Warm Hearth perks like access to our gorgeous, state-of-the-art fitness center and saltwater pool. Requirements: * RN current license in good standing from Virginia Board of Nursing. * Current CPR/First Aid certification. Preferences: * Prior experience in home health/home care, as is familiarity with OASIS documentation. * Prior experience as a manager or mentor. About Warm Hearth at Home By providing companion and caregiver services in a client’s home, Warm Hearth at Home helps families develop a reliable support network and can offer viable solutions to everyday problems. Warm Hearth at Home offers the additional support our clients need to maintain their current living arrangement or navigate the transition to a higher level of care when needed. Service options include care management, medication management, skilled nursing, rehabilitative therapies and home health aides. About Warm Hearth Village Warm Hearth was founded in 1974 by Wybe and Marietje Kroontje, Dutch immigrants who came to the U.S. after World War II. Dissatisfied with the conditions they observed in typical nursing homes of the day, and eager to give something back to the country that had given them so much, they set out to develop a community rooted in the belief that “there had to be a better way” - a place where the dignity of each individual is respected, where seniors are encouraged to live life to the fullest, and where all people are welcome. We are a single campus, independent community situated on 220 beautiful wood acres in Blacksburg, VA. The work we do is dedicated to enriching the lives of seniors of all socio-economic backgrounds through a wide range of choices in housing, services, and care.

This job description is intended to indicate the kinds of duties, working conditions, physical requirements and level of difficulty required of positions at this salary level; it is not intended to limit the right of any supervisor to assign, direct, and control the work of an employee under his/her supervision. Where appropriate, directly related experience/education beyond the minimum stated below may be substituted at the discretion of the corporation. : POSITION SUMMARY : The LPN, charge nurse (residential) is responsible for the supervision of the total nursing activities during each shift and supervising nursing personnel providing direct care to residents, within scope of practice. GENERAL JOB REQUIREMENTS FOR ALL EMPLOYEES : * Supports the mission; resident life, health, and wellness philosophy; and the code of professional ethics of BHI Retirement Communities, Inc. * Understands and abides by the BHI Retirement Communities, Inc., personnel policies and other policies and procedures which apply to his/her department. * Reports to department manager or executive director known or potential violations of the residents rights policy, resident abuse policy, professional ethics statement, corporate compliance policy, HIPAA privacy policy, confidentiality policy, anti-harassment policy, zero-tolerance workplace violence policy, profanity in the workplace policy, time-keeping policy, and other policies and procedures established by the corporation. * Attends work as scheduled, maintains acceptable personal appearance/hygiene, follows the designated dress code policy, and keeps work area in neat, clean, and orderly condition. * Understands and complies with job performance requirements. * Demonstrates good judgment in the performance of job duties. * Supports customer service efforts and initiatives while exhibiting quality customer service behaviors. * Demonstrates kindness, tact, and courtesy toward all residents, family members, colleagues, outside vendors, and other visitors to the BHI Retirement’s corporate office and/or facilities. * Treats all matters concerning the corporation, facilities, staff, and residents with strict confidentiality. DUTIES AND RESPONSIBILITIES : * Responsible for admission and assessment of new residents. * Receives and gives accurate, timely verbal and written reports on residents’ condition upon shift change. Confers with the director of nursing to provide continuity of care and relates information to other nursing shifts to assure follow-up of physician’s instructions. * Makes routine rounds of assigned residents and modifies standard nursing procedures for care in specific areas. * Ensures that medications are administered and treatments performed according to physicians’ written or verbal order. Notes adverse reactions and takes appropriate measures. * Inventories medication supplies and orders medications per telephone from the pharmacy as needed, and is alert to possible pharmacy error by reading labels. * Performs nursing procedures, and discusses specific resident’s progress with physicians. * Observes and reports verbally symptoms/conditions of residents to the treating physician and family in a timely manner. * Reports verbally pertinent information to physicians and director of nursing regarding new admissions, transfers or discharge, and condition changes of residents. * Receives, transcribes, and implements physicians’ written or verbal orders. * Documents in writing pertinent information on residents’ records according to facility written policy and Indiana State Department of Health regulations. * Overview of supervision duties: * Supervises all nursing personnel. * Assigns work to team members verbally or in writing to assure maximum coverage of unit and residents with available staff. * Coordinates resident care. Calls in staff by telephone when needed. * Instructs and/or counsels team members, verbally or in writing. * Assists in training of new nursing personnel. * Participate in evaluations of all nursing personnel when assigned. * Implements employee disciplinary measures on approved written forms as needed, notifies the director of nursing verbally or in writing of same, and provides follow-up. * Administers personnel policies and/or all other applicable facility policies in a fair and consistent manner. * Supervises distribution of meals and nutritional supplements assuring consistency with dietary needs. * Maintains narcotic audit in writing and accounts for the use of narcotics. * Maintains certification to give Mantoux tests, CPR, and first aid. * Understands and supports social service and activity programming. * Actively participates in in-service programs. * Attends staff development seminars and conferences as requested. * Attends out-of-facility meetings and in-service PRN as requested. * Provides special care and time to the dying resident and moral support to family members. * Provides input verbally or in writing to the director of nursing as to the effectiveness of departmental policies and procedures and provides assistance in the development and implementation of new written policies and procedures. * Audits residents’ record for compliance with facility written policy and state board regulations. Reports verbally or in writing all deficiencies to the director of nursing. * Administers PPD Mantoux tests to residents and employees, after being certified by the Indiana State Department of Health. * Produces a service plan for each resident every 6 months. * Conducts, every 6 months, self medication administration assessments on each resident taking their own medications. * Handles problems with difficult or disturbed residents, family or sponsor/surrogate. * Interacts with residents in a cheerful/positive manner and shall be respectful of resident’s personal belongings. * Teamwork and participation: maintains an effective relationship with all departments and professional staff; and participates on facility committees as assigned. * Reporting and response: * Reports verbally or in writing unusual resident behavior to supervisory personnel. * Reports verbally or in writing concerns expressed by family members, visitors, or other persons visiting the facility to supervisory personnel. * Communicates, either verbally or in writing, any problems or concerns to his/her supervisor. * Reports all equipment malfunctions/breakdowns and other maintenance needs to the director of nursing and requests a written maintenance work order. * Responds to emergency situations effectively and efficiently and, in case of an emergency, provides direct assistance to residents in evacuating building. * Training requirements: * Attends required in-service meetings and departmental staff meetings and completes any written, verbal, or visual requirements. * Continually updates knowledge of current medical trends through medical journals/literature, new developments in the nursing field, and state and federal regulations, especially as they pertain to geriatric nursing. * Receives knowledge of and demonstrates the ability to perform all emergency procedures including fire and safety, tornado, and disaster evacuation and participates in all subsequent emergency preparedness training exercises. * Maintains knowledge and training in exposure control plan and universal precautions. * Attends continuing educational workshops and seminars at the discretion of the director of nursing and/or the executive director. * Completes annual in-services according to schedule. * Performs other duties as assigned by the director of nursing and/or the executive director. MINIMUM ACCEPTABLE QUALIFICATION – JOB RELATED SKILLS : Graduate of an accredited school of nursing. Maintains an active license in good standing as defined by the Indiana Department of Registration and Education. Additionally, the employee must demonstrate the following: ability to communicate effectively, both verbally and in writing; basic computer related skills; and other skills as required. We are currently interviewing for a NIGHT SHIFT position. The hours for this shift are 6:45pm-7:00am:

This job description is intended to indicate the kinds of duties, working conditions, physical requirements and level of difficulty required of positions at this salary level; it is not intended to limit the right of any supervisor to assign, direct, and control the work of an employee under his/her supervision. Where appropriate, directly related experience/education beyond the minimum stated below may be substituted at the discretion of the corporation. : POSITION SUMMARY : The RN, charge nurse (health center) is responsible for the supervision of the total nursing activities during each shift and supervising nursing personnel providing direct care to residents, within scope of practice. GENERAL JOB REQUIREMENTS FOR ALL EMPLOYEES : * Supports the mission; resident life, health, and wellness philosophy; and the code of professional ethics of BHI Retirement Communities, Inc. * Understands and abides by the BHI Retirement Communities, Inc., personnel policies and other policies and procedures which apply to his/her department. * Reports to department manager or executive director known or potential violations of the residents rights policy, resident abuse policy, professional ethics statement, corporate compliance policy, HIPAA privacy policy, confidentiality policy, anti-harassment policy, zero-tolerance workplace violence policy, profanity in the workplace policy, time-keeping policy, and other policies and procedures established by the corporation. * Attends work as scheduled, maintains acceptable personal appearance/hygiene, follows the designated dress code policy, and keeps work area in neat, clean, and orderly condition. * Understands and complies with job performance requirements. * Demonstrates good judgment in the performance of job duties. * Supports customer service efforts and initiatives while exhibiting quality customer service behaviors. * Demonstrates kindness, tact, and courtesy toward all residents, family members, colleagues, outside vendors, and other visitors to the BHI Retirement’s corporate office and/or facilities. * Treats all matters concerning the corporation, facilities, staff, and residents with strict confidentiality. DUTIES AND RESPONSIBILITIES : * Maintains responsibility for admission and assessment of new residents. * Receives and gives accurate, timely verbal and written reports on residents’ condition upon shift change. Confers with the director of nursing to provide continuity of care and relates information to other nursing shifts to assure follow-up of physician’s instructions. * Makes routine rounds of assigned residents and modifies standard nursing procedures for care in specific areas. * Ensures that medications are administered and treatments performed according to physicians’ written or verbal orders. Notes adverse reactions and takes appropriate measures. * Inventories medication supplies and orders medications per telephone from the pharmacy as needed, and is alert to possible pharmacy error by reading labels. * Performs nursing procedures, and discusses specific resident’s progress with physicians. * Observes and reports verbally symptoms/conditions of residents to the treating physician and family in a timely manner. * Reports verbally pertinent information to physicians and regarding new admissions, transfers or discharge, and condition changes of residents. * Receives, transcribes, and implements physicians’ written or verbal orders. * Documents in the EMR pertinent information on residents’ records according to facility written policy and Indiana State Department of Health regulations. * Overview of supervision duties: * Supervises all nursing personnel. * Assigns work to team members verbally or in writing to assure maximum coverage of unit and residents with available staff. * Coordinates resident care. Calls in staff by telephone when needed. * Instructs and/or counsels team members, verbally or in writing. * Assists in training of new nursing personnel. * Participate in evaluations of all nursing personnel when assigned. * Implements employee disciplinary measures on approved written forms as needed, notifies the director of nursing verbally or in writing of same, and provides follow-up. * Administers personnel policies and/or all applicable facility policies in a fair and consistent manner. * Maintains narcotic audit in writing and accounts for the use of narcotics. * Maintains certification to give Mantoux tests, CPR, and first aid. * Supervises distribution of meals and nutritional supplements assuring consistency with dietary needs. * Reports verbally any emergency or unresolved on-going problems with staff, resident, and/or family member to the director of nursing. * Understands and supports social services and activity programming. * Actively participates in in-service programs. * Attends staff development seminars and conferences as requested. * Attends out-of-facility meetings and in-service PRN as requested. * Provides special care and time to the dying resident and moral support to family members. * Provides input verbally or in writing to the director of nursing as to the effectiveness of departmental policies and procedures and provides assistance in the development and implementation of new written policies and procedures. * Administers PPD Mantoux tests to residents and employees, after being certified by the Indiana State Department of Health and maintains CPR certification. * Audits residents’ records for compliance with facility written policy and state board regulations. Reports verbally or in writing all deficiencies to the director of nursing. * Participates in resident care plan meetings as required. * Handles problems with difficult or disturbed residents, family or sponsor/surrogate. * In performance of assigned duties, interacts with residents in a cheerful/positive manner and shall be respectful of resident’s personal belongings. * Teamwork and participation: Maintains an effective relationship with all departments and professional staff; and participates on facility committees as assigned. * Reporting and response: * Reports verbally or in writing unusual resident behavior to supervisory personnel. * Reports verbally or in writing concerns expressed by family members, visitors, or other persons visiting the facility to supervisory personnel. * Communicates, either verbally or in writing, any problems or concerns to his/her supervisor. * Reports all equipment malfunctions/breakdowns and other maintenance needs to the director of nursing and requests a written maintenance work order. * Responds to emergency situations effectively and efficiently and, in case of an emergency, provides direct assistance to residents in evacuating building. * Training requirements: * Attends required in-service meetings and departmental staff meetings and completes any written, verbal, or visual requirements. * Continually updates knowledge of current medical trends through medical journals/literature, new developments in the nursing field, and state and federal regulations, especially as they pertain to geriatric nursing. * Receives knowledge of and demonstrates the ability to perform all emergency procedures including fire and safety, tornado, and disaster evacuation and participates in all subsequent emergency preparedness training exercises. * Maintains knowledge and training in exposure control plan and universal precautions. * Completes annual in-services according to schedule. * Attends continuing educational workshops and seminars at the discretion of the director of nursing and/or the executive director. * Performs all other duties as assigned by the nursing supervisor, the director of nursing and/or the executive director. MINIMUM ACCEPTABLE QUALIFICATION – JOB RELATED SKILLS : Graduate of an accredited school of nursing. Maintains an active license in good standing as defined by the Indiana Department of Registration and Education. Additionally, the employee must demonstrate the following: ability to communicate effectively, both verbally and in writing; basic computer related skills; and other skills as required. We are currently interviewing for a NIGHT SHIFT position. Our nurses work 12 hour shifts. Hours are 6:45pm-7:00am :

$2000.00 Sign on Bonus This job description is intended to indicate the kinds of duties, working conditions, physical requirements and level of difficulty required of positions at this salary level; it is not intended to limit the right of any supervisor to assign, direct, and control the work of an employee under his/her supervision. Where appropriate, directly related experience/education beyond the minimum stated below may be substituted at the discretion of the corporation. : POSITION SUMMARY : The RN, charge nurse (health center) is responsible for the supervision of the total nursing activities during each shift and supervising nursing personnel providing direct care to residents, within scope of practice. GENERAL JOB REQUIREMENTS FOR ALL EMPLOYEES : * Supports the mission; resident life, health, and wellness philosophy; and the code of professional ethics of BHI Retirement Communities, Inc. * Understands and abides by the BHI Retirement Communities, Inc., personnel policies and other policies and procedures which apply to his/her department. * Reports to department manager or executive director known or potential violations of the residents rights policy, resident abuse policy, professional ethics statement, corporate compliance policy, HIPAA privacy policy, confidentiality policy, anti-harassment policy, zero-tolerance workplace violence policy, profanity in the workplace policy, time-keeping policy, and other policies and procedures established by the corporation. * Attends work as scheduled, maintains acceptable personal appearance/hygiene, follows the designated dress code policy, and keeps work area in neat, clean, and orderly condition. * Understands and complies with job performance requirements. * Demonstrates good judgment in the performance of job duties. * Supports customer service efforts and initiatives while exhibiting quality customer service behaviors. * Demonstrates kindness, tact, and courtesy toward all residents, family members, colleagues, outside vendors, and other visitors to the BHI Retirement’s corporate office and/or facilities. * Treats all matters concerning the corporation, facilities, staff, and residents with strict confidentiality. DUTIES AND RESPONSIBILITIES : * Maintains responsibility for admission and assessment of new residents. * Receives and gives accurate, timely verbal and written reports on residents’ condition upon shift change. Confers with the director of nursing to provide continuity of care and relates information to other nursing shifts to assure follow-up of physician’s instructions. * Makes routine rounds of assigned residents and modifies standard nursing procedures for care in specific areas. * Ensures that medications are administered and treatments performed according to physicians’ written or verbal orders. Notes adverse reactions and takes appropriate measures. * Inventories medication supplies and orders medications per telephone from the pharmacy as needed, and is alert to possible pharmacy error by reading labels. * Performs nursing procedures, and discusses specific resident’s progress with physicians. * Observes and reports verbally symptoms/conditions of residents to the treating physician and family in a timely manner. * Reports verbally pertinent information to physicians and regarding new admissions, transfers or discharge, and condition changes of residents. * Receives, transcribes, and implements physicians’ written or verbal orders. * Documents in the EMR pertinent information on residents’ records according to facility written policy and Indiana State Department of Health regulations. * Overview of supervision duties: * Supervises all nursing personnel. * Assigns work to team members verbally or in writing to assure maximum coverage of unit and residents with available staff. * Coordinates resident care. Calls in staff by telephone when needed. * Instructs and/or counsels team members, verbally or in writing. * Assists in training of new nursing personnel. * Participate in evaluations of all nursing personnel when assigned. * Implements employee disciplinary measures on approved written forms as needed, notifies the director of nursing verbally or in writing of same, and provides follow-up. * Administers personnel policies and/or all applicable facility policies in a fair and consistent manner. * Maintains narcotic audit in writing and accounts for the use of narcotics. * Maintains certification to give Mantoux tests, CPR, and first aid. * Supervises distribution of meals and nutritional supplements assuring consistency with dietary needs. * Reports verbally any emergency or unresolved on-going problems with staff, resident, and/or family member to the director of nursing. * Understands and supports social services and activity programming. * Actively participates in in-service programs. * Attends staff development seminars and conferences as requested. * Attends out-of-facility meetings and in-service PRN as requested. * Provides special care and time to the dying resident and moral support to family members. * Provides input verbally or in writing to the director of nursing as to the effectiveness of departmental policies and procedures and provides assistance in the development and implementation of new written policies and procedures. * Administers PPD Mantoux tests to residents and employees, after being certified by the Indiana State Department of Health and maintains CPR certification. * Audits residents’ records for compliance with facility written policy and state board regulations. Reports verbally or in writing all deficiencies to the director of nursing. * Participates in resident care plan meetings as required. * Handles problems with difficult or disturbed residents, family or sponsor/surrogate. * In performance of assigned duties, interacts with residents in a cheerful/positive manner and shall be respectful of resident’s personal belongings. * Teamwork and participation: Maintains an effective relationship with all departments and professional staff; and participates on facility committees as assigned. * Reporting and response: * Reports verbally or in writing unusual resident behavior to supervisory personnel. * Reports verbally or in writing concerns expressed by family members, visitors, or other persons visiting the facility to supervisory personnel. * Communicates, either verbally or in writing, any problems or concerns to his/her supervisor. * Reports all equipment malfunctions/breakdowns and other maintenance needs to the director of nursing and requests a written maintenance work order. * Responds to emergency situations effectively and efficiently and, in case of an emergency, provides direct assistance to residents in evacuating building. * Training requirements: * Attends required in-service meetings and departmental staff meetings and completes any written, verbal, or visual requirements. * Continually updates knowledge of current medical trends through medical journals/literature, new developments in the nursing field, and state and federal regulations, especially as they pertain to geriatric nursing. * Receives knowledge of and demonstrates the ability to perform all emergency procedures including fire and safety, tornado, and disaster evacuation and participates in all subsequent emergency preparedness training exercises. * Maintains knowledge and training in exposure control plan and universal precautions. * Completes annual in-services according to schedule. * Attends continuing educational workshops and seminars at the discretion of the director of nursing and/or the executive director. * Performs all other duties as assigned by the nursing supervisor, the director of nursing and/or the executive director. MINIMUM ACCEPTABLE QUALIFICATION – JOB RELATED SKILLS : Graduate of an accredited school of nursing. Maintains an active license in good standing as defined by the Indiana Department of Registration and Education. Additionally, the employee must demonstrate the following: ability to communicate effectively, both verbally and in writing; basic computer related skills; and other skills as required.

BUSINESS OFFICE MANAGER ROLE GENERAL PURPOSE: This is a Business Office Manager / Director role to assist the Executive Director in ensuring adherence to all operations systems and functions for the community. SKILLS and QUALIFICATIONS: * Must be at least 21 years of age. * Demonstrate ability to communicate effectively in English, both verbally and in writing. * Meet state or provincial health related requirements. * Maintain current CPR and first aid certification. * Maintain any other certification as required by state or provincial regulations. * Obtain license or certification necessary for Executive Director position within one year of hire date. RESPONSIBILITIES: * Assist in ensuring adherence to community budget as directed by Executive Director. * Assist in recruiting, hiring, supervising, evaluating, counseling, and, if necessary, terminating team members as directed by Executive Director. * Assist in educating and training team members by conducting new hire orientation and regular education and training classes as directed by Executive Director, adhering to federal, state, and provincial regulations. * Activation and deactivation of team members in continuing education online program. * Assist in ensuring adherence to all community accounting systems as directed by Executive Director. * Assist in ensuring adherence to all human resources systems as directed by Executive Director. * Assist in ensuring adherence to all health and safety systems as directed by Executive Director. * Assist in ensuring adherence to all activities systems as directed by Executive Director. * Assist in ensuring adherence to all dining services systems as directed by Executive Director. * Assist in ensuring adherence to all housekeeping systems as directed by Executive Director. * Assist in ensuring adherence to all maintenance systems as directed by Executive Director. * Assist in ensuring adherence to all marketing systems as directed by Executive Director. * Perform quality assurance audits as directed by Executive Director. * Perform staff duties necessary for immediate community operation in case of staffing problem. * Increase team member recognition and reward through performance reviews and promotion. * Attend and participate in training, in-services, and team member meetings, as requested. * Understand and implement all emergency plans including fire, earthquake and other disasters. Assists in monthly training for team members and yearly evacuation plans for team members and residents. * Perform other duties as assigned by Executive Director.

Job Summary: To perform follow-up procedures for all databases, perform case finding with initiation of AJCC staging form for completion by Managing/Treating Physician, validate completion of AJCC staging form, support and attend cancer conferences as assigned. To enter selected data to assist Cancer Data Analyst with abstracting. To assist in quality assurance activities and performs additional tasks as assigned by the manager to meet department goals and Commission on Cancer requirements. All team members are responsible for bringing life to our Purpose Statement – Inspire health. Serve with compassion. Be the difference – through every action and every interaction at work.  Responsibilities: Communicates with medical staff, nursing support, CME offices, and manager. Coordinates with mammography/imaging/radiology, pathology, surgeons' offices, medical and radiation oncologists, and outside facilities to secure demographic and clinical information. Interprets and makes entries into appropriate cancer data base. Maintains confidentiality of all patient information. Initiates AJCC staging form and validates completion with updating cancer data base. Performs follow-up duties of cancer data base, maintaining the follow-up rate for all eligible analytic cases according to Commission on Cancer guidelines with 90% accuracy. Meets productivity requirements for follow-up entry as established by manager. Assists in quality improvement activities. Assists in case finding process. Supports and attends cancer conferences as assigned. Performs additional tasks as assigned by manager to meet department goals and Commission on Cancer requirements. Performs other duties as assigned.   Requirements: Education:  Associate's degree in a related field or an equivalent combination of relevant education and/or experience.   Special Training: Medical Terminology, MS Word, MS Excel, MS Access, Power Point, learn specific AV equipment used in cancer conferences. Ability to effectively problem solve, conduct meetings; effectively communicate with all levels of the organization; ability to communicate orally and in writing; ability to see, hear, and understand; ability to integrate critical thinking skills; possess professional appearance, tact, and demeanor/interpersonal skills. EEO/AA

Job Summary: This position must demonstrate a commitment of quality service to our patients, the public and our co-workers.  This position is accountable to provide patient care responsibilities under the supervision of a Registered Nurse.  As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.Essential Functions & Responsibilities:  Perform reassessments related to delegated interventions, not to include initial shift assessments.Notify supervising RN of any change in patient condition in the course of providing delegated interventions at the time the change in patient condition is noted.Provide reinforcement to the education given to the patient, family, and/or significant other, to include discharge instructions.  May not provide initial patient education.Administer medications as approved per MWHC policy and provide treatment interventions within the scope of practice as defined within the facility LPN CBOT as delegated by the supervising RN.Document data collected, medications administered, and nursing care provided.Collaborate with the RN in implementation, evaluation and modification of patient care plan based on collected data.Collaborate with the health care team to participate in coordination of services and contribute to the continuous Performance Improvement process.Maintain own Competency Notebook. Participates in educational programs and clinical experience to further enhance their nursing practice.Interact effectively with patients and families to ensure quality care.Follow policies and procedures of the specific unit and the Department of Nursing and supports the hospital and department mission, goals and objectives.Maintain ongoing requirements for education and licensure.Perform other duties as assigned.  Qualifications: LPN license in the State of Virginia.Two years experience in nursing preferred.Must meet the physical qualifications of the job. Additional Duties for Support LPN, Hospice (added November 2015):  Attend weekly IDT meetings as well as all staff, nurse, and other meetings as necessary.Participate in on-call/holiday rotations per agency process and needs.Conducts field nursing visits (as needed) to support case managers and nursing staff in both homes and facilities.Monitors availability and referrals for Hospice services during week and weekends.Ensures regulatory required clinical notification of unmade visits are faxed/sent to physician.Maintain Hospice Aide schedules and collaborate with field clinicians and Patient Care Coordinator to ensure coverage. 

Job Summary: This position must demonstrate a commitment of quality service to our patients, the public and our co-workers.  This position is accountable to provide patient care responsibilities under the supervision of a Registered Nurse.  As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.Essential Functions & Responsibilities:  Perform reassessments related to delegated interventions, not to include initial shift assessments.Notify supervising RN of any change in patient condition in the course of providing delegated interventions at the time the change in patient condition is noted.Provide reinforcement to the education given to the patient, family, and/or significant other, to include discharge instructions.  May not provide initial patient education.Administer medications as approved per MWHC policy and provide treatment interventions within the scope of practice as defined within the facility LPN CBOT as delegated by the supervising RN.Document data collected, medications administered, and nursing care provided.Collaborate with the RN in implementation, evaluation and modification of patient care plan based on collected data.Collaborate with the health care team to participate in coordination of services and contribute to the continuous Performance Improvement process.Maintain own Competency Notebook. Participates in educational programs and clinical experience to further enhance their nursing practice.Interact effectively with patients and families to ensure quality care.Follow policies and procedures of the specific unit and the Department of Nursing and supports the hospital and department mission, goals and objectives.Maintain ongoing requirements for education and licensure.Perform other duties as assigned.  Qualifications: LPN license in the State of Virginia.Two years experience in nursing preferred.Must meet the physical qualifications of the job. Additional Duties for Support LPN, Hospice (added November 2015):  Attend weekly IDT meetings as well as all staff, nurse, and other meetings as necessary.Participate in on-call/holiday rotations per agency process and needs.Conducts field nursing visits (as needed) to support case managers and nursing staff in both homes and facilities.Monitors availability and referrals for Hospice services during week and weekends.Ensures regulatory required clinical notification of unmade visits are faxed/sent to physician.Maintain Hospice Aide schedules and collaborate with field clinicians and Patient Care Coordinator to ensure coverage. 

Job Summary: Provides screening, assessment, planning, problem resolution, resource management, mental health services, counseling and crisis management as they relate to the health care and discharge planning needs of the patient/family. Manages and collaborates in discharge planning for patients with simple   and complex needs and coordinates with agencies providing post hospital care. Functions effectively as an interdisciplinary health care team member collaborating with other health care professionals in assessing patient/family needs and developing a comprehensive plan of care, ultimately coordinating  and facilitating resolution of patient needs. Services are provided in accordance with acceptable standards of professional practice and policies and procedures of Mary Washington Hospital and Stafford Hospital  in a manner which is consistent with the Mary Washington Healthcare Mission, Vision, and Values. The Case Manager, Mental Health will demonstrate a commitment of quality service to our patients, the community, and our co-workers. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Essential Functions & Responsibilities:  Screens patients using high risk indicators, including, but not limited to: frequent hospitalization support systems, homelessness, abuse, neglect, exploitation, and domestic violence.Assesses for immediate discharge planning needs and develops and coordinates a discharge plan as determined by the patient's medical condition, level of independence, functional capacity, family/social support systems, and financial resources.Assesses for long term and/or future patient care needs by identifying probable changes in level of independence or functional capacity in collaboration with patient/family and the interdisciplinary care team. Provides information and education on community resources to empower patient/family decision making.Communicates the discharge plan to patient/family and the interdisciplinary care team by timely documentation in the medical record (Midas & Ecin), active participation in discharge planning rounds, and/or verbal dialogue as appropriate. Collaborates with patient/family to develop the discharge plan.Ensures documentation conforms to the hospital and departmental policies and procedures, including, but not limited to: screening, initial discharge plan, daily status updates, and when changes in the discharge plan occur.Documents assessment and overall discharge plan in Midas reflecting critical thinking regarding patient needs and a safe discharge plan.Assumes leadership role in facilitating meetings and comprehensive care planning with patient and interdisciplinary team when necessary.Assures key regulatory requirements are met and are defined by the Center for Medicare and Medicaid, Virginia Health Quality Center (VHQC), and Joint Commission.Completes mental health and substance abuse evaluations, eliciting clinically relevant information during assessment process with focus on determining suicide  risk, level of acuity, and clinical diagnostic impression.Develops appropriate and medical necessary psychiatric dispositions for patients based on clinical assessment and judgment; providing feedback to Emergency Department physicians and attending physicians.Responds to crisis calls utilizing established crisis intervention process.Coordinates admissions to Snowden at Fredericksburg's Inpatient and Outpatient Programs, other hospitals, and community providers, communicating with clinical staff, physicians, referral sources, and insurers/managed care companies.Prepares for daily case review.Leads discharge planning rounds.Attends unit/service line rounds.Performs other duties as assigned. Qualifications:  Master's degree in Human Services/Mental Health or other behavioral science discipline required.CPR (AHA Healthcare Provider) required.CPI certification required within 90 days of hire.Experience interacting with psychiatric and/or substance abusing patients in various stages of illness.Minimum of two years' experience in conducting assessments and evaluations preferred.Certification or licensure in specialty preferred.Must have a working knowledge of developmental issues across the life span, with a depth of knowledge of normal and abnormal development of children, adolescents, and adults.Working knowledge of reimbursement and managed health care systems preferred.

  This position has access to and knowledge of extremely sensitive, private and confidential materials. Ability to maintain the highest standard is required with zero tolerance.   All the primary duties within this document will be performed according to established policies, procedures and guidelines within the department and the Medical Center. JOB SUMMARY: Works under the supervision of the Manager of Anesthesia Support. Assists Anesthesiologist and CRNA's in the preparation and maintenance of all anesthesia monitoring devices and anesthesia delivery systems. Assists in the management of equipment and supplies required for the administration of Anesthesia.   PRIMARY JOB DUTIES: 1.       Assists Anesthesia provider in basic equipment preparation and between case turnovers consistent with competency evaluation. 2.       Assists Anesthesia provider the set up and application of intravenous fluid consistent with competency evaluation. 3.       Assists Anesthesia provider with maintenance, acquisition of and application of airway equipment consistent with competency evaluation. 4.       Assists Anesthesia provider with acquisition and application of invasive line placement consistent with competency evaluation. 5.       Assists Anesthesia provider with performing basic laboratory point of care testing for arterial blood gas analysis, blood coagulation test, serum glucose test, serum electrolytes test consistent with competency evaluation. 6.       Performs Anesthesia maintenance consistent with competency evaluation. 7.       Sets up Cell Saver for collection consistent with competency. 8.       Assists Manager of Anesthesia Support with logistics to include inventory ordering and stocking of Anesthesia equipment and supplies. 9.       Assists Anesthesia provider with transport of surgical patients as needed. 10.   Performs Biological Testing and sterilization with Steris System One. 11.   Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. 12.   Performs other duties as assigned.   ESSENTIAL JOB SPECIFICATIONS: 1.       Education: High School Diploma.   EMT or prior hospital patient care preferred. CPR required 2.       Licensure / Certifications: American Heart Association HS (Heart Saver) required. 3.       Experience: One (1) year experience related to clinical monitoring preferred. 4.       Must pass certification exam (ASATT) within 12 months after first two years of experience as Anesthesia Tech I. Failure to pass exam within twelve months will result in termination.

Age Requirement: All applicants must be 21 years of age or older to be considered for employment with RiverValley or it's affiliates. Case Manager (Community Support Worker) New Mexico Solutions Albuquerque, NM 87102 Location ID - NEWMEXICO Relocation is not provided and travel is required (local only) Eligible for Over-Time: YES Eligible for Shift Differential: NO Overview: New Mexico Solutions is looking to hire a full-time Case Manager/Community Support Worker in our outpatient programs. Why work as a Case Manager/Community Support Worker at New Mexico Solutions?  -Flexible Scheduling -Professional Development Opportunities -Work Both in the Office and Within the Community -Diverse Client Population -Ongoing Training Opportunities REQUIRED: COVER LETTER, ATTACH WHEN APPLYING Job Summary: +Provides comprehensive case management/community support services to clients with mental health and/or substance use diagnoses.    +Services may include: monitoring and coordinating treatment, assisting with engagement, linking to community services, crisis intervention, advocacy, and skill building activities. + Develops comprehensive plans of care and safety/crisis plans with assigned clients . +Meets all applicable program regulations outlined by funding sources. +Completes all documentation and billing requirements on time. +Supports a healthy, effective workplace with open communication and cooperative employee relationships. Minimum Qualifications: + High School Diploma or GED with a minimum of 3 years of experience working with the target population OR + B achelor's degree in a human services related field and 1 year relevant experience working with the target population preferred OR + Master's Degree in a human services related field Benefits: Full-time employees are eligible for: Medical Insurance, Dental Insurance, Vision Insurance, and Long-term Disability Part-time (0.6 and above) and Full-time employees are eligible for: Life Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, and 403b Screening Requirements: Motor Vehicle, Drug Screen, and Criminal Background Check Additional Information: EOE/M/F/VET/Disab

  VCU Health System's Medical Surgical Care Unit is seeking a hourly Clinical Nurse .  The Medical Surgical Unit is a 24 medical surgical unit with 8 progressive care beds. Our patient population consist of adults and geriatrics. We care for a variety of complex medical patients with acute gastrointestinal, cardiac, renal, hepatic, endocrine, sickle cell, hematological and respiratory disorders. We sub specialize in gynecological disorders/surgeries. We use a multidisciplinary approach to care, utilizing physicians, case managers, homecare, pharmacy, PT/OT, and social work to provide quality and safe care while supporting the patient and their family. We welcome all new graduate nurses.    Responsibilities Integrates technical skills and theoretical knowledge to meet the needs of the patient and family. Assists the health care team with the prevention of illness and injury, maintenance of wellness, and provision of comfort.   Provides direction, education, and begins to acquire leadership skills at the unit level.   Delivers and accurately documents direct, age-specific care to a patient or group of patients based on medical orders and an integrated, multidisciplinary plan of care.   Safely administers prescribed medications, identifying incompatibilities and/or interactions.   *Completion of a Baccalaureate Degree in Nursing from an accredited program within 5 years of hire, if not currently BSN-prepared or higher, will be a requirement for continued employment. *Completion of our accredited Nurse Residency Program will be a requirement for all new graduate nurse hires. This program provides transitional support during the first year of practice by fostering comprehensive, individualized preceptorships and guiding all new graduates along the journey towards successful promotion to Clinical Nurse II within the Professional Advancement Program (PAP) at VCU Health. Qualifications   Required   Graduate of, or pending graduation from, an accredited RN nursing program.   Current RN licensure in Virginia or compact state, or eligible for licensure. All selected new graduate applicants must take and pass NCLEX within 90 days of graduation date.   Preferred   Baccalaureate Degree in Nursing from an accredited RN nursing program.   Academic Medical Center experience as a registered nurse.   Registered nurse experience with similar patient population in either an acute care setting or as applicable to area of desired practice.   AHA BLS HCP Certification or equivalent.       Selected candidates will be slotted into appropriate levels for this position based on their experience and qualifications.      

We are looking for a Part-Time (0.6FTE) RN, Case Manager to join our Home Health team. The Home Health Case Manager is responsible for coordinating the patient's care starting with admission. On average this RN will be responsible for 10-12 patients, scheduling visits and weekly case conferences to discuss challenging cases or changed conditions. A secure message system supports collaboration across the multi-disciplinary team. The Home Health Case Manager works closely with the Primary Care or attending Physician to move toward the patient's stated goals. We provide a 3-month long preceptor-guided training. ROLE SUMMARY The RN Case Manager is responsible for facilitating/supplementing the staff nurse role in reviewing, interpreting, integrating and analyzing patient clinical findings. QUALIFICATIONS AND REQUIREMENTS Education: Associate's degree in Nursing required; BSN preferred. Experience:   Previous acute care nursing experience preferred. Licenses/Certificates/Registration: Washington State (DOH) Registered Nurse licensure required. American Heart Association BLS required.  Valid driver's license and proof of automobile insurance required. Additional requirements: Cell phone for use during working hours; car for travel to and from home visits during shift. About Us: Virginia Mason Memorial, part of the Virginia Mason Health System, is made up of a 226-bed hospital as well as 20+ primary care and specialty care practices/services. We are a nonprofit community hospital that has served Central Washington's Yakima Valley for more than 60 years. We are seeking remarkable employees with a passion for patients and customer service to add to our growing team!   We offer a three-tier benefit plan including medical, dental, vision coverage, plus a generous 401K plan (with matching!), life insurance options, competitive compensation, an employee wellness clinic and leadership development and education. Why do we do what we do? As the region's leading health care provider and Yakima's largest employer, we believe that by improving health, we can transform Yakima!  Our vision is to "create healthy communities one person at a time." This means that each member of our award-winning team works to provide our patients, and their families, with the best medical and individual care possible. We work together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike. We would love to hear from you! "Virginia Mason Memorial provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires.  The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties.  Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.  This job description does not constitute a contract as employment is at will."

University Medical Center New Orleans is the academic medical center of LCMC Health and the ultimate expression of a 275-year legacy of serving the people of New Orleans and South Louisiana. With our academic partners, including Louisiana State University and Tulane University Schools of Medicine, we are training the next generation of healthcare professionals and leading research to find tomorrow’s cures and treatments. From expert primary care and the widest variety of specialty care to cutting edge emergency care and the region’s only Level 1 Trauma Center, UMC offers the area the widest breadth of healthcare services.   Click here to view our state-of-the-art facility.   We are looking for medical professionals who are just as passionate as we are about providing the best medical care in the safest environment. We are an equal opportunity employer that values diversity in the workplace. Whether you’re a seasoned healthcare professional or just starting out, a career at UMC places you at the center of a dynamic community of providers, learners and staff with a singular focus on patient-centric care.  We offer a state-of-the-art facility with breakthrough technology, and professionals committed to helping our community become healthier. This job description is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. University Medical Center reserves the right to amend and change responsibilities to meet organizational needs as necessary. POSITION SUMMARY: Works under the direction of the RN Case Manager and Social Worker to provide assistance with the utilization review process including intake, transmission and tracking of clinical reviews to payors, assist with coordination of post hospital care and service arrangements, and provide assistance to ensure that all documentation, communication and information required to facilitate a discharge is complete.   POSITION DUTIES: ·        Participates in discharge planning activities as needed to ensure appropriate referrals to post-acute providers and timely patient discharges. Assists in the research for available preferred providers for post-acute care to meet the patient’s needs for discharge. Contacts post-acute care providers and transmits information needed for the referral process. Provides follow up to ensure timely identification and communication of available resources. Obtains payor certification for post-acute services when required. Collects, copies, and transmits pertinent patient demographic and clinical information required to complete arrangements for post-acute care and/or placement, as directed by the Case Manager and Social Worker. Coordinates and arranges transportation, Durable Medical Equipment and community services, as directed by the Case Manager and Social Worker. Maintains a working knowledge of agency and community resources as required for role. Transmits transition of care documents to primary care physician and post-acute providers.   ·        Facilitates timely transmission of reviews to the payors in coordination with the Case Management team: Transmits initial and concurrent clinical review information from the Case Managers to payors via fax. Communicates any pertinent information received from payors to Case Managers. Supports and assists with concurrent insurance denials and appeals process. Documents denials by type, payor, and appeal outcome. Provides denial and non-certified day information to the appropriate Case Manager and leadership to reduce potential denials. Collaborates with Patient Access and Patient Financial Services to ensure accuracy of patient and payor information. Communicates updated information to all appropriate parties in a timely fashion. Ensures payor and customer satisfaction through effective communication and positive customer service skills at all times. Maintains accurate payor contact information to ensure accurate and timely communication.   ·        Assists department leadership in data management: Update payor contact information in software system to ensure accuracy in review submission. Validate that all information submitted to vendors and payors is accurate. Run scheduled and adhoc reports as scheduled and requested. Update vendor information on regularly scheduled basis.   JOB SPECIFICATIONS: Education:     Required: High School Diploma   Preferred: Associates degree   Experience:   Required: Two (2) years relevant office experience or other clerical experience   Preferred: Experience in health care reimbursement   License/Certification: Heart Saver or Basic Life Support, Required.   Skills: Computer Skills /MS Office applications. Basic medical terminology. Good verbal and written communication.        Physical Demands: Light Physical Requirements:  Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible UMC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Position Summary The Care Manager works collaboratively with interdisciplinary and healthcare team members, both internal and external to the organization to facilitate patient care through effective utilization and monitoring of healthcare resources and assumes a leadership role to achieve desired clinical and financial outcomes.  The Care Manager coordinates care and services through the acute care episode and across the continuum. Required Minimum Knowledge, Skills, and Abilities (KSAs) Graduate of approved accredited nursing program required,  Bachelors in Nursing requested. Licensed as a RN in the State of Maine. Certification in Case Management preferred. Broad clinical training and work experience sufficient to provide background in clinical management, continuing care and transitions of care. Familiarity with health care insurances and regulations desirable. Demonstrates knowledge of the principles of growth and development over the life span and can identify each patient's age specific needs.

University Medical Center New Orleans is the academic medical center of LCMC Health and the ultimate expression of a 275-year legacy of serving the people of New Orleans and South Louisiana. With our academic partners, including Louisiana State University and Tulane University Schools of Medicine, we are training the next generation of healthcare professionals and leading research to find tomorrow’s cures and treatments. From expert primary care and the widest variety of specialty care to cutting edge emergency care and the region’s only Level 1 Trauma Center, UMC offers the area the widest breadth of healthcare services.   Click here to view our state-of-the-art facility.   We are looking for medical professionals who are just as passionate as we are about providing the best medical care in the safest environment. We are an equal opportunity employer that values diversity in the workplace. Whether you’re a seasoned healthcare professional or just starting out, a career at UMC places you at the center of a dynamic community of providers, learners and staff with a singular focus on patient-centric care.  We offer a state-of-the-art facility with breakthrough technology, and professionals committed to helping our community become healthier. This job description is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. University Medical Center reserves the right to amend and change responsibilities to meet organizational needs as necessary. POSITION SUMMARY: Works under the direction of the RN Case Manager and Social Worker to provide assistance with the utilization review process including intake, transmission and tracking of clinical reviews to payors, assist with coordination of post hospital care and service arrangements, and provide assistance to ensure that all documentation, communication and information required to facilitate a discharge is complete.   POSITION DUTIES: ·        Participates in discharge planning activities as needed to ensure appropriate referrals to post-acute providers and timely patient discharges. Assists in the research for available preferred providers for post-acute care to meet the patient’s needs for discharge. Contacts post-acute care providers and transmits information needed for the referral process. Provides follow up to ensure timely identification and communication of available resources. Obtains payor certification for post-acute services when required. Collects, copies, and transmits pertinent patient demographic and clinical information required to complete arrangements for post-acute care and/or placement, as directed by the Case Manager and Social Worker. Coordinates and arranges transportation, Durable Medical Equipment and community services, as directed by the Case Manager and Social Worker. Maintains a working knowledge of agency and community resources as required for role. Transmits transition of care documents to primary care physician and post-acute providers.   ·        Facilitates timely transmission of reviews to the payors in coordination with the Case Management team: Transmits initial and concurrent clinical review information from the Case Managers to payors via fax. Communicates any pertinent information received from payors to Case Managers. Supports and assists with concurrent insurance denials and appeals process. Documents denials by type, payor, and appeal outcome. Provides denial and non-certified day information to the appropriate Case Manager and leadership to reduce potential denials. Collaborates with Patient Access and Patient Financial Services to ensure accuracy of patient and payor information. Communicates updated information to all appropriate parties in a timely fashion. Ensures payor and customer satisfaction through effective communication and positive customer service skills at all times. Maintains accurate payor contact information to ensure accurate and timely communication.   ·        Assists department leadership in data management: Update payor contact information in software system to ensure accuracy in review submission. Validate that all information submitted to vendors and payors is accurate. Run scheduled and adhoc reports as scheduled and requested. Update vendor information on regularly scheduled basis.   JOB SPECIFICATIONS: Education:     Required: High School Diploma   Preferred: Associates degree   Experience:   Required: Two (2) years relevant office experience or other clerical experience   Preferred: Experience in health care reimbursement   License/Certification: Heart Saver or Basic Life Support, Required.   Skills: Computer Skills /MS Office applications. Basic medical terminology. Good verbal and written communication.        Physical Demands: Light Physical Requirements:  Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible UMC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Reports to the Manager of Patient Financial Services with day-to-day supervision by the Cashier/Customer Service Coordinator. Provides services to internal and external customers. Listens to customers' requests and attempts to immediately resolve problems. Assists Insurance Verification staff in contacting in-house patients who need personal assistance with Medicaid and charity applications. Greets and renders service to all 'walk-in' customers. Accepts and posts payments, and resolves customers' questions related to insurance payments. Accepts and processes requests for Charge Estimates. Updates insurance information in the Affinity System and notifies Insurance Verification Specialist in cases where benefits may need to be re-verified. Adds or edits information in the Affinity or Misys system. Performs other activities as directed by management. Minimum Education/Training: High school diploma. Previous Customer Service experience in a fast-paced setting, dealing with customer requests, concerns and complaints, and handling to a satisfactory conclusion. Experience in dealing with customers face-to-face and on the telephone. Registration/Certification or License Required: Preferred Education: Associates degree in business / accounting / customer service, or related field. Preferred Experience: Two years of previous customer service, billing, and/or collections experience, preferably in a health care setting. Management Experience (If applicable): Physical Requirements: Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart. Occasional standing, walking. Occasional twisting, bending, reaching, squatting, kneeling. Continuous sitting. Continuous keyboard use. Continuous talking, hearing. Other Requirements: Must possess good working knowledge of Microsoft Internet Explorer, Word and Excel.

This position is responsible for supervising Medicare Part A and facilitating managed care programs by determining whether a resident is eligible for Medicare, ensuring paperwork is completed during the resident’s stay and monitoring and coordinating care while a resident is in a Medicare stay.   Such supervision must be in accordance with federal and state guidelines and regulations and as may be required by the Health Services Director, Health Services Administrator or Executive Director to ensure the highest degree of quality care be provided.   Advances the value that the resident comes first.   The employee values the Community as the residents’ home and works to create attributes of home and models person centered care. Education, Experience and/or Training: Must possess a Nursing Degree from an accredited college or university or be a graduate of an approved RN program. Must possess a current active license to practice as a RN in this state. Prefer at least two years of experience in a hospital or long-term care community with experience in rehabilitative and restorative nursing practices and Medicare procedures. Must have computer experience and have experience with computer programs used in the clinical environment. Physical or Mental Demands: This position is classified as Medium Work for physical exertion requirements.   Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.  

Job Summary The responsibilities of the position center around the planning and implementation of the direct treatment and overall management of clients on the caseload.   Qualifications (Education, Training and Experiences) ·          Bachelor's or Master's Degree in appropriate discipline required depending on individual state regulations. ·          Experience with acute emotionally challenged children or adolescents preferred. ·          Valid driver's license and First Aid/CPR certifications required. ·          Must possess basic personal computer knowledge and skills. ·          Must be 21 years of age. ·          Indiana State - Graduation from an accredited four year college. ('Caseworker in Training' classification) ·          Indiana State - Graduation from an accredited four year college, plus one year of graduate training in a recognized school of social work, including supervised case work in the field, plus two years of supervised paid case work experience one year of which should have been in an approved child placing agency; except that a second year of graduated training or a master's degree from a recognized school of social work, including supervised case work in the field, may be substituted for one year of the required two years of supervised paid case work experience , but there should be no substitution for the required one year of paid case work experience in an approved child placing agency. ('Caseworker A' classification) ·          Indiana State - Graduation from an accredited four year college, plus five years of supervised paid case work experience, at least two years of which should have been in an approved child placing agency; except that one year of graduate training in a recognized school of social work, including supervised case work in the field, may be substitute for the required five years of supervised paid case work experience. ('Caseworker B' classification)   Job Duties / Essential Functions ·          Participate in the pre-admission screening of client referrals, if applicable. ·          Participate in the placement procedure for clients as directed by the Program Manager or Clinical Supervisor. ·          Participate in the development and on-going maintenance of the Individualized Service Plan in a form and manner that meets the requirements of state regulations and KidsPeace policies. ·          Attend and/or lead regularly scheduled meetings with the client to help in the resolution of problems, to enhance interpersonal skills, and to reinforce the work of, and adjustment to, the treatment family. ·          Attend regularly scheduled meetings with the treatment families to teach, motivate, supervise and reinforce their work with the clients. ·          Act as advocate and liaison for clients with other professional service providers in the community and within the ·          KidsPeace organization as necessary. ·          Prepare and complete all reports, statistical information and other file requirements as per agency policy and state mandated regulations. ·          Participate in the on-going development of and preparation in, training for treatment families. ·          Participate in an on-call rotation in a manner as directed by the Program Manager or Clinical Supervisor. ·          Assist in marketing the program to referring agencies. ·          Intervene in crisis or conflict situations in the treatment family homes assigned, moving toward the resolution of problems and re-defining new goals. ·          Participate in on-going training as indicated by state regulations or KidsPeace policy. ·          If applicable, oversee the management of medically fragile clients on caseload, inclusive of any special duties that may be associated with medically fragile populations. ·          Use Resiliency Theory with foster parents to 1) explain risk factors for each child in care and 2) to identify and implement specific methods for improving protective factors while in care.

The Care Manager is accountable and responsible for coordinating the care and services of the assigned patient populations. Promotes effective utilization and monitoring of health care resources. Ensures appropriate placement across the continuum. Assumes a leadership role with the Interdisciplinary Care Team (IDC) to achieve optimal clinical, financial and resource outcomes.    Education:  Graduate of an accredited School of Social Work. BSW required.     Minimum Work Experience:  Ability to be flexible with hours and to work under pressure. Ability to communicate clearly and effectively with staff and customers. Ability to communicate effectively with outside agencies, third party payers and regulators. Ability to work under pressure and to deal with detail. Able to manage multiple priorities and assignments. Candidate must possess good organizational and interpersonal skills. Demonstrates experience in critical thinking and problem solving skills. Knowledge of age-specific needs and the elements of disease processes and related procedures. Knowledge of post acute-care community resources. Knowledge of utilization management as it relates to third party payers. Strong interpersonal and communication skills and ability to work effectively with a wide range of constituencies in a diverse community.     Certifications / Licenses:  Case Management certification preferred.     Knowledge, Skills and Abilities  Ability to be flexible with hours and to work under pressure. Ability to communicate clearly and effectively with staff and customers. Ability to deal efficiently and effectively with a wide variety of individuals. Ability to follow through and troubleshoot. Ability to maintain confidentiality is crucial. Ability to prioritize and manage time effectively. Ability to work collaboratively in a team-based care setting. Ability to work under pressure and to deal with detail. Able to manage multiple priorities and assignments. Able to manage multiple priorities and assignments.      Creative problem solving. Critical thinking. Demonstrated effective communication skills. High level of organizational/follow-up skills required. Knowledge of conflict resolution techniques preferred. Knowledge of PC, including, but not limited to, Word, Windows and Excel is strongly preferred. Must be customer service oriented and maintain a positive attitude Positive team-oriented attitude. Strong knowledge of third-party insurance preferred. Work well in team environment.     Mental / Physical Requirement  Mental and Emotional Requirements: Handles multiple priorities. Mental and Emotional Requirements: Manages stress appropriately. Mental and Emotional Requirements: Works in close proximity to others and/or in a distracting environment. Sit: 2-4 hrs. per day Stand/Walk: 2-4 hrs. per day Up to 10 pounds: Up to 1/3 of time     Work Environment  Age of Patient Population Served: Adolescents 13 - 18 yrs. Age of Patient Population Served: Adults 19 - 65 yrs. Age of Patient Population Served: Children 1 - 12 yrs. Age of Patient Population Served: Geriatrics 66+. Age of Patient Population Served: Infants 31 days - 1yr. Age of Patient Population Served: Neonates 1 - 30 days. Body Fluid Exposure: Yes. External Contacts: Community agencies and advocates. External Contacts: Patients. External Contacts: Providers. External Contacts: Regulatory agencies. Internal Contacts: Patients. Internal Contacts: Providers (i.e. physicians). Internal Contacts: Staff (i.e. clinical and admin support staff). Internal Contacts: Volunteers