Medlock Gardens 460 Medlock Road
Dec 07, 2018
POSTION SUMMARY: : Provides direct patient care and assistance with ADLs in accordance with plan of care. Must be able to communicate with all residents, staff and visitors. EDUCATION REQUIREMENTS: : High School Diploma or Equivalent with certification from State of employment. EXPERIENCE REQUIREMENTS: : Certified Nursing Assistant with experience in long-term care preferred. JOB KNOWLEDGE: : Demonstrated ability to perform basic patient care functions; knowledge of safety and infection control principles, basic medical terminology and basic computer data entry skills. Demonstrated skills in CPR techniques. DUTIES OF POSITION:: Customer Service: * Customer Service – demonstrates the 10 standards of customer service and organizational values * Present a professional image: Exhibits a manner that is cordial and respectful. Conservative, appropriate dress, and good personal hygiene. * Communicate effectively: Timely, attentive, respectful, and clear communication whether verbal, written or body language. Displays control and calmness in all situations. * Maintain privacy and confidentiality: Respecting others’ rights, shares only what others need to know and in only appropriate places, not in public areas or near others without a need to know. * Anticipate needs, demonstrate initiative, and strive to exceed expectations: Empathize with those who are in need. Seek ways to be helpful to residents, visitors, and the Premier community. Provide superior service by focusing on our customers. * Be an ambassador for your organization: Be positive and caring as a representative of the Company. * Be a team player: Support your fellow employees; share your time and talents; be respectful and helpful. Welcome the new member of the department/ unit. * Know the organization: Seek information; share it with others; always be a resource. Know who is responsible for each area of the Company with whom interaction is needed. * Assume responsibility for cleanliness: Observe all rules regarding eating. Leave all areas clean and neat. Promote safety. * Take ownership of complaints: Listen with genuine sincerity, apologize, resolve or report complaint to someone who can resolve the complaint. * Celebrate Success: Acknowledge your own as well as others’ successes. Be proud!! Participate in departmental or organizational activities. Mission and Values: * Mission and Values – * Shows compassion for others and commitment to helping those who needs assistance. * Follows compliance program, is sensitive to ethical and compliance issues and appropriately addresses such issues. Quality of Work: * Quality of Work – takes ownership for work and improves work processes and results * Uses integrity, good judgment and problem solving skills in making decisions. * Produces high quality documentation as evidence by the following: * Assist in direct patient care according to the needs of the individual resident per the plan of care. * Provide personal hygiene care for assigned group of residents according plan of care. * Provide basic nursing functions for assigned group of residents (vital signs, weights, specimen collection, etc.) * Assist with nutritional and dietary needs of residents according to plan of care. * Assist with admissions, transfers, discharges and expirations. * Report significant changes to Resident Care Coordinator and/or Executive Director. * Respond to residents’ requests promptly. * Report to person in charge when leaving work area (for breaks, errands, personal needs, etc.). * Perform all other duties as assigned by Management. * Takes steps necessary to produce excellent work in any task or job that is assigned.