IMG Corporate 4521 Independnce Square
Jan 11, 2019
: MAJOR PURPOSE: : Responsible for assuring successful clinical operations in assigned region Essential Duties and Responsibilities: * Evaluate facility compliance with state and federal regulations. * Identify areas of concern and assist facility to formulate effective action plans. * Visits facilities for intervention, audit, follow up and training based on individual facility needs Corporate Director of Clinical Services * Review resident clinical records for appropriate and consistent documentation. * Provide consultation and expertise in the area of federal and state regulatory compliance and overall clinical operations. * Assist with facility clinical operations during the absence of a Director of Nursing or at the direction of the Corporate Director of Clinical Services. * Communicate trends, actions, concerns with Regional Director of Operations at least weekly and as needed. * Communicate trends, actions, concerns with Corporate Director of Clinical Services at least monthly and as needed. * All other duties as assigned Job Requirements: * Current RN license in the State of practice * At least five years of experience managing clinical operations in long term care industry * Excellent written and verbal communication skills * Ability to multi-task and oversee functions at multiple facilities on a daily basis COMPETENCY:: To perform the job successfully, an individual should demonstrate the following competencies: * Customer Service – Responds to requests for service and assistance; Meets commitments. * Interpersonal – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things. * Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Chooses appropriate voice tone to convey information, Responds well to questions; Demonstrates group presentation skills; Participates in meetings. * Team Work – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed; Recognizes accomplishments of all team members. * Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. * Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision. * Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. * Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. * Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values. * Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. * Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. * Initiative – Volunteers readily; Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed. * Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. * Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. * Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.