Benchmark Physicaly Therapy 3125 Independence Dr., Suite 200
Nov 20, 2018
JOB SUMMARY: : The Staff PTA is responsible for the administration of rehabilitation services within their assigned clinic in a manner consistent with BenchMark’s mission and values. Responsibilities include, but are not limited to, treatment of patients, keeping supervisor informed of issues/needs, supervision of PT Tech, regular communication with referral sources and modeling professional behavior. QUALIFICATIONS – Required: * Education – Graduate of an accredited physical therapy assistant program. Continuing education is required to maintain licensure. * Licensure – Requires current licensure in state where assigned. * Skills – Ability to model positive behavior, organize and maintain work flow, work with minimal supervision and exercise independent clinical judgment. Must possess excellent written and oral communication skills, demonstrate effective follow-through in implementing the goals/objectives of the organization, and be willing to follow directives. PREFERRED QUALIFICATIONS: * Certification – CPR * Experience – Prefer experience in the outpatient rehabilitation setting. JOB FUNCTIONS : Direct Patient Care : * Utilizes and follows appropriate clinical protocols and practice patterns. * Follows appropriate treatment goals and plans of care established by supervising PT. * Administers appropriate treatment and assesses patient response. * Communicates patient response, as needed, to supervising PT. * Documents treatment, patient’s response to treatment, patient’s progress toward goals and reason for continuation of therapy on daily note in a manner that reflects “skilled care” and the medical necessity of treatment. * Takes responsibility for ongoing treatment and ensures that the patient’s physical and functional problems that were identified upon eval or re-eval are being addressed. * Completes evals, daily notes and progress notes accurately, legibly and promptly. * Demonstrates flexibility in scheduling patient visits in order to meet the needs of the patient and/or referral source. * Participates in periodic chart audits as directed by supervisor to ensure compliance with professional and organizational documentation standards. * Delegates responsibility for patient care in a manner consistent with legal and professional standards of practice Communication : * Influences peers in a way that reinforces the standards for performance communicated by the organization and their immediate supervisor. * Gives feedback regarding performance and clinic issues to immediate supervisor. * Accepts constructive feedback * Attends and participates in monthly clinic meetings and in-services. * Keeps supervisor informed of issues, needs and the successes of the clinic. * Focuses on positive, effective problem/complaint resolution with internal and external customers and explores every avenue to meet customer needs. * Works to create a positive work environment for staff and patients. * Is proactive in communicating progress and/ or patient care issues to the supervising PT. Personal and Professional Management: * Supports organizational changes and required clinic changes. * Maintains commitment to customer service even when things are changing. * Is willing and takes initiative to get things done. * Handles stress and copes with problems and frustrations. * Is responsive: on time for meetings, returns phone calls in a timely manner, meets deadlines and meets commitments. * Participates in meetings and promotes teamwork among peers. * Communicates regularly with supervising PT. Resource Management : * Seeks to provide quality treatment sessions as efficiently as possible. * Looks for areas of improvement to decrease costs and/or increase productivity. * Considers the necessity of new equipment or resources before requesting additional resources. * Demonstrates support for organizational goals by maximizing available time and resources in the delivery of patient care. * Seeks to provide billable services to each patient. * Ensures that documentation and the units charged reflect the time and care provided each patient. Marketing : * Supports the monthly Medical Director meetings via periodic attendance or scheduling in a manner that allows supervisor to attend. * Works with supervisor, marketing and occupational program staff and assists them in building and maintaining referral relationships within the physician and workers comp community (i.e.: follows-through on opportunities to visit/meet/communicate with referral sources.) * Assists supervisor in identifying new markets and/or incremental programs within their clinic. * Supports community outreach efforts via direct participation or scheduling in manner that enables them to occur. Teaching: * Introduces and demonstrates new techniques, equipment or research findings to staff. * Assists in the coordination of the physical therapy student program for the clinic. * Supports inservice training at the clinic where therapists or physicians present a topic.