722 Front Desk CLERICAL FLOATERDepartment:
GENERAL FUNCTION:This position will be a Cllinic floater and will move to clinic departments as needed and requested by director.
This position is accountable for the registration of patients at the clinic. This position requires getting financial forms signed, securing deposits, verifying insurance, and assigning patient rooms. This position requires constant contact with patients and the public either by phone or in person.JOB DUTIES:
-Register patients accurately and timely.
-Make financial arrangements.
-Assign patient rooms.
-Pre-register patients over the phone, verifying insurance and pre-certification requirements.
-Complete financial applications for inpatients with no insurance.
-Must be able to type 30 wpm
-Ability to read, write and understand verbal and written instructions.
-Basic computer skills
-Within organization—all departments
-Outside organization—insurance companies, physician’s offices, nursing homes, patient employers, vocational rehabilitation, and welfare department.DECISION MAKING:
-Decision taken to supervisor for approval:
Clarification of changes of a procedure
-Money received from patients