The RN Clinical Call Nurse is responsible for handling patient phone calls and care in collaboration with the Physician, Mid-Level, Clinical Manager, and/or Director of Clinical Services. Calls may be directly from the patient, staff, outside doctors, long term care facilities, and acute care settings. The RN Clinical Call Nurse will give advice and/or take action according to protocols while ensuring the patient receives the highest quality of care in a timely manner. this involves prioritizing patients' health problems according to their urgency, educating/advising patients, scheduling appointments and making safe and effective clinical decisions under the direction of the patients' physician.
EDUCATION / EXPERIENCE: Degree from an accredited school of professional nursing with Alabama Board of Nursing licensure. A minimum of two years clinical experience.