Cambridge Health Alliance has an in-house temporary agency and we are looking to grow our pool of Practice Medical Receptionists (PMR). We have assignments located across the organization in Cambridge, Somerville, Everett, Malden and Revere. Practice Medical Receptionist work in our clinics and call centers.
PMRs act as the link between the health care provider, the patient, other departments, outside agencies and consulting providers.
This position may require working some evenings, weekends and occasional holidays.
Administrative responsibilities will include but are not limited to: Handling all calls appropriately and courteously. Registering patients and scheduling appointments via Epic. Verifying insurance eligibility using PASSPORT. Maintain and support both paper and electronic medical records. Collecting, processing, and reconciling co-pays to be deposited. Provide financial support by processing charges, reconciling daily receipts as well as identifying and correcting errors in billing. Assist providers with electronic and paper correspondence; sorting and prioritizing incoming and outgoing mail for each provider. Other duties as assigned.
Requirements: High School Diploma or GED is required. Minimum of one year experience working in a medical setting required. Bi-lingual skills such as Spanish, Portuguese or Haitian Creole preferred. Ability to work independently.
Must possess excellent customer service skills, computer skills and attention to detail.