Northgate Business Center, Tracy Way Charleston West Virginia 25311 United States
Posted: Apr 25, 2019
Responsible for application support and implementation within the Information Services Department. Demonstrates elevated computer operational skills. Should be able to perform difficult application diagnostics and troubleshooting. Must be able to mentor more junior level staff on department procedure and application support and/or implementation procedures.
Specialized Knowledge, Experience and Skills
(Education, Experience and Skills required to fully perform the requirements of the position)
Degree / Education
Bachelor’s Degree or equivalent experience
Level of Experience
5-8 years of related information technology or clinical technical support experience.
Minimum of 2 years with Cerner Millennium or Cerner related products
All licensure must be current/valid and from the state of West Virginia.
Typing/Word Processing skills required for this position
Computer Skills required for this position
Microsoft Office (Word, Excel. PowerPoint)
Basic PC Skills
Other Required Areas of Knowledge, Skills and Abilities
Applies Knowledge To New Situations
Handle Multiple Assignments
Acceptable SUBSTITUTIONS (if any)
Patient Group Knowledge (Only applies to positions with direct patient contact)
The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
Assigns work to or supervises others
Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.