PB Refund Representative

  • Wellmont Bristol Regional Medical Center
  • Wellmont Health System Corporate Kingsport Tennessee 37660 US
  • Posted: Apr 18, 2019
Other Office and Clerical

Job Description

Job duties consist of: Monthly credit balance reports, reviews accounts to verify credit is a true credit for a refund to be issued Insurance Company. Verifies credit balances, researches other family members account to insure balances are due to be refunded. Verifies NH and attorney payments are issued to the appropriate payer. 3. Balance adjustment reports, verifies clinics for transfers and moves credits to debits. Verifies total of check register verses refunds weekly, matches the checks with documentation before mailing. Calls and verifies with Insurance Carrier when a refund has been requested. 

HS Graduate. Prior experience as a Patient Acct Rep, preferably 2 years. knowledge of insurance reimbursement and carrier billing guidelines. Familiarity with Microsoft products, particularly excel.

CPR is required for any RN, LP, PCT, Patient Transporter or other direct patient care provider. Emergency Department, Intensive Care Units, pace, Medical Emergency Team and Anesthesia require ACLS. Pediatrics, SICU, Emergency Department and Medical Emergency Team also require PALS