Epic Systems Analyst, ASAP (ED) Senior Level

  • Phelps County Regional Medical Center
  • 1000 W. 10th Street Rolla Missouri 65401 United States
  • Posted: Apr 18, 2019
Full-time Professional

Job Description

Overview 

 

The Systems Analyst, Senior Level is a full time position on the Epic Implementation Team. The position has responsibility for the implementation and support of the Electronic Medical Record (EMR). The Systems Analyst, Senior Level serves as a Team Lead for analysts supporting to Epic’s application for the emergency department, ASAP. The work is accomplished in a team environment and requires excellent problem solving and communication skills with a high level of professionalism. 

Responsibilities:  

The responsibilities of an Epic Systems Analyst, Senior Level include: 

Mentoring and guiding teams of analysts to successful completion of tasks.  

  • Analyzing highly complex workflows, system details, business requirements, and technical issues associated with one or more Epic application(s) 

    Configuring of Epic application(s) including workflows, reports, and/or users 

  • Installation and maintenance of system infrastructure to support the EMR 

  • Organizing and executing highly integrated, time sensitive activities to implement, enhance, and maintain the EMR system 

  • Analyzing new functionality and recommend how it should be used to prioritize and implement requested changes to the system 

  • Troubleshooting complex problems and questions from end users. Provides support of daily and ad-hoc requests 

    Interfacing with key IT, clinical, business and operations staff to assist in the development of efficient workflows 

  • Organizing and participating in testing system enhancements and performs rigorous testing to deliver high-quality end-user solutions 

  • Architecting and delivering solution innovation to improve services or to lower costs, operating under deadlines and challenging workload 

  • Solving difficult problems and develops solutions to tasks or projects which may be unique, using judgment and initiative 

    Qualifications:  

    Education: 

    Associate’s or Bachelor's degree in Healthcare Administration, Public Health, Mathematics, Healthcare Informatics or Computer Science OR high school diploma and equivalent experience within information technology or emergency department clinical operations 

     Requirements: 

    3+ years of experience in information technology or 5+ years of experience emergency department clinical operations 

  • Excellent customer service skills including the ability to communicate effectively verbally and in writing 

    Experience with EMR support, training, build, or configuration 

  • Demonstrated ability to reach a goal including the ability to develop an action plan and adhere to deadlines 

  • Demonstrated ability to gather information from multiple sources, analyze applicability and appropriateness, and develop an efficient workflow 

  • Excellent interpersonal, communication, leadership, and change management skills to establish and maintain positive and productive working relationships 

    Preferred 

    Certification in Epic ASAP 

  • Experience with Epic implementations 

  • Demonstrated ability to analyze large data sets, use data to draw conclusions, assess performance metrics and/or write reports including the use of data visualization and manipulation tools such as Excel, SQL, Tableau, etc.