Epic Systems Analyst, Ambulatory, Mid Level

  • Phelps County Regional Medical Center
  • 1000 W. 10th Street Rolla Missouri 65401 United States
  • Posted: Apr 18, 2019
Full-time Professional

Job Description

Overview 

 

The Systems Analyst, Mid Level is a full time position on the Epic Implementation Team. The position has responsibility for the implementation and support of the Electronic Medical Record (EMR). The Systems Analyst, Mid Level performs work related to Epic applications for outpatient services such as EpicCare Ambulatory, Dorothy Home Health, and Healthy Planet. The work is accomplished in a team environment and requires excellent problem solving and communication skills with a high level of professionalism. 

Responsibilities:  

The responsibilities of an Epic Systems Analyst, Mid Level include: 

Analyzing complex workflows, system details, business requirements, and technical issues associated with one or more Epic application(s) 

  • Configuring of Epic application(s) including workflows, reports, and/or users 

    Installation and maintenance of system infrastructure to support the EMR 

  • Executing integrated, time sensitive activities to implement, enhance, and maintain the EMR system 

  • Analyzing new functionality and recommend how it should be used to prioritize and implement requested changes to the system 

  • Troubleshooting complex problems and questions from end users. Provides support of daily and ad-hoc requests 

  • Interfacing with key IT, clinical, business and operations staff to assist in the development of efficient workflows 

    Organizing and participating in testing system enhancements and performs rigorous testing to deliver high-quality end-user solutions 

  • Architecting and delivering solution innovation to improve services or to lower costs, operating under deadlines and challenging workload 

  • Solving difficult problems and develops solutions to tasks or projects which may be unique, using judgment and initiative 

    Qualifications:  

    Education: 

    Associate’s Bachelor's degree in Healthcare Administration, Public Health, Mathematics, Healthcare Informatics or Computer Science or a high school diploma and equivalent experience within information technology or an applicable area of healthcare ambulatory operations 

     

     Requirements: 

    1+ years of experience in information technology or 3+ years of experience in applicable area of healthcare ambulatory operations 

  • Excellent customer service skills including the ability to communicate effectively verbally and in writing 

    Demonstrated ability to reach a goal including the ability to develop an action plan and adhere to deadlines 

  • Demonstrated ability to gather information from multiple sources, analyze applicability and appropriateness, and develop an efficient workflow 

  • Excellent interpersonal, communication, leadership, and change management skills to establish and maintain positive and productive working relationships 

    Preferred 

    Demonstrated ability to analyze large data sets, use data to draw conclusions, assess performance metrics and/or write reports including the use of data visualization and manipulation tools such as Excel, SQL, Tableau, etc.  

    Experience with EMR support, training, build, or configuration 

  • Certifications in one or more Epic applications