UW Neighborhood Clinics (UWNC) is looking for a Clinical Laboratory Technician I to join our dynamic team in Belltown Clinic!
UWNC is a community-based, not-for-profit primary care network serving patients in 14 clinic locations throughout the greater Seattle area, including Olympia, Smokey Point and the Orcas & Lopez Islands. As an entity within the UW Medicine Health System, UWNC is affiliated with UW Medical Center, Harborview Medical Center, Valley Medical Center, UW School of Medicine, Airlift NW, UW Physicians, and Northwest Hospital.
UWNC is committed to a patient-centered approach to delivering exceptional care to our patients and families. This is evident in how we have embraced the Medical Home model of care and our relentless focus on quality. The cornerstone of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.
This Clinical Laboratory Technician works in a clinical laboratory with a limited test menu and high service demands; performing waived and limited non-waived testing, excluding microscopic evaluations, and adult and pediatric phlebotomy.
Essential Duties & Responsibilities:
· Performs pre-analytic procedures of specimen collection and processing. This includes but is not limited to interpreting provider test orders and monitoring for accuracy, prioritizing specimen handling based on type and clinical urgency, investigating and documenting erroneous orders or other pre-analytic specimen problems, preparing specimens for transport, and data entry into the electronic medical record. Provides directions to patients for collection of non-blood specimens. Handles telephone inquiries for staff and providers.
· Performs adult and pediatric phlebotomy by capillary and venous collection.
· Performs routine and stat laboratory tests utilizing automated or semi-automated equipment and kit assays.
· This includes the ability to understand, operate, and troubleshoot (may involve working with manufacturer's customer service personnel) the applicable equipment and testing methods, consulting with the CLT Lead as appropriate.
· Performs work accurately and precisely and can organize the workload to meet service demands, calmly and efficiently, as directed by the CLT II or CLT Lead.
· Performs quality control analyses on all tests assigned and determines whether all parameters are within established ranges.
· Evaluates test results and understands critical value limits for all tests assigned and reports immediately to appropriate medical staff.
· Participates in an approved proficiency testing program in order to evaluate accuracy and reliability of test results and equipment.
· May monitor laboratory inventory and place orders for supplies as directed by the CLT Lead.
· May participate in training activities by demonstrating routine laboratory techniques to new employees as directed by and coordinated with the CLT Lead.
· Assists with solving daily issues, such as equipment or ordering problems, notifying the CLT II, Lead, or managers when necessary.
· Identifies problems or potential problems in a timely manner and refers them to the CLT Lead, clinic manager, lab manager or lab technical coordinator as necessary. Documents issues and events appropriately.
· May send out letters to patients, as delegated by clinic leadership, with lab results or overdue reminder letters for appointments.
· Promotes and follows the UWNC Patients Are First Service Culture Guidelines and goals as well as clinic standards for service efficiency, and effectiveness. Strives to consistently provide the highest quality of customer service to patients, families, guests, and co-workers.
· Performs routine radiographic exams as directed by a clinic provider, limited to Level 1 and Level 2 exams as listed in the UWNC x-ray test menu.
· Complies with the UWNC risk management program, including accurate and timely reporting of all adverse incidents as described in the policy.
· Complies with all applicable information security policies and procedures.
· Accesses only the patient health information that is appropriate for the duties performed.
· Completion of a phlebotomy technician certification through the American Society for Clinical Pathology or other phlebotomy or laboratory assistant course certification and 1 Year of experience in a clinical laboratory preferred OR,
· High school diploma or equivalent (GED) AND one year of laboratory assistant or phlebotomy experience in a clinical laboratory such as research, chemical, biology, microbiology, medical, public health laboratory or other related field OR Equivalent education/experience.
· Able to be certified as a Medical Assistant-Phlebotomist with the Washington State Department of Health to perform venous and capillary invasive procedures for blood withdrawal within 90 days of hire.
· Demonstrated computer experience, preferably in a Windows-based environment.
This position is full-time and comes with an excellent compensation package that includes a competitive starting salary, generous paid time off (4 weeks per year for new employees), and full benefits. UWNC will contribute a six (6) percent discretionary profit sharing contribution within the UW Physicians Network 401 (K) Plan on your behalf at no out-of-pocket cost to you. UWNC also provides up to $99 monthly towards public transportation. UWNC proudly supports your continuing professional growth with up to $2500 annual tuition reimbursement.
Union: SEIU Healthcare 1199NW