Clin/Operations Manager Palliative Care Svs

  • LCMC Health
  • 2000 Canal St. New Orleans Louisiana 70112 United States
  • Posted: Apr 17, 2019
Full-time Professional

Job Description

University Medical Center New Orleans is the academic medical center of LCMC Health and the ultimate expression of a 275-year legacy of serving the people of New Orleans and South Louisiana. With our academic partners, including Louisiana State University and Tulane University Schools of Medicine, we are training the next generation of healthcare professionals and leading research to find tomorrow’s cures and treatments. From expert primary care and the widest variety of specialty care to cutting edge emergency care and the region’s only Level 1 Trauma Center, UMC offers the area the widest breadth of healthcare services.

Click here to view our state-of-the-art facility.

We are looking for medical professionals who are just as passionate as we are about providing the best medical care in the safest environment. We are an equal opportunity employer that values diversity in the workplace. Whether you’re a seasoned healthcare professional or just starting out, a career at UMC places you at the center of a dynamic community of providers, learners and staff with a singular focus on patient-centric care.  We offer a state-of-the-art facility with breakthrough technology, and professionals committed to helping our community become healthier.

This job description is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. University Medical Center reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Manager – Palliative Medicine and Supportive Care Services
University Medical Center, New Orleans LA
Impact the future of Palliative Medicine in the city of New Orleans by directing the strategic planning, development, and implementation of inpatient and outpatient palliative medicine services. You will oversee the Palliative Medicine and Supportive Care Services at University Medical Center in New Orleans, LA. 
Responsibilities will include and are not limited to regularly monitoring and assessing service line volume and performance, and recommending ways to improve cost structure, productivity and revenue. The program manager will be responsible for the development of policies and procedures, recruitment, education, evaluation and supervision of staff. The individual will serve as primary liaison with Physician Leadership for all Palliative Medicine and Supportive Care Services. The program manager will lead within a highly matrixed group and interface with the corporate leadership within IT, marketing, analytics, finance and strategy.
 Required Criteria

  • Bachelor's Degree in Healthcare, Business Administration, or related field.
  • Knowledge of management and program development
  • Experience collaborating with physicians to drive strategic/business planning and financial and operational performance
  • Demonstrated knowledge of Palliative Care Services
  • Prior experience with grant writing and data reporting
  • Extensive fluency in electronic medical records, specifically Epic
  • Experience scheduling daily operations for optimal team performance
 Preferred Criteria
  • Licensed Provider (Physician Assistant or Nurse Practitioner), or Master’s Degree
  • Will work closely with Director of Palliative Medicine to oversee and manage the activities of team members and consultants and provides leadership and direction for staff, if applicable, setting an effective agenda to ensure that performance goals are met. 
  • Develops and independently implements new or revised program goals, strategies and objectives to sustain and grow programs and services.
  • Develops and schedules a program work plan in accordance with specifications, objectives and funding limitations; oversees daily operations and coordinates program activities through assigned staff; prioritizes and delegates work activities.
  • Maintains liaison with staff in other departments to coordinate program activities and training; to accomplish program objectives; and to ensure cooperative efforts are enhanced and available resources are utilized.
  • Administers program procedures and systems. Ensures information is disseminated to staff regarding program and University Medical Center’s policies and procedures. 
  • Confers with and advises staff and others to provide technical advice, problem solving assistance, answers to questions and program goals and policy interpretations; refers to appropriate department or person when unable to respond.
  • Takes an active role in developing the program budgets and grants. May monitor, verify and oversee the reconciliation of budget expenditures.
  • Assists in hiring program staff, is responsible for performance evaluation collection and other personnel transactions as assigned
  • May collaborate with program leadership to prepare proposals for corporate and foundation funding and/or funding continuation from outside sponsors/donors.
  • May perform needs assessment and analyzes and studies participant, member and community needs for basis of program development.
  • Performs other related duties including outpatient clinic scheduling, daily inpatient consult list maintenance and distribution, maintaining schedules of Director of Palliative Medicine and other team members including fellow physicians, creating monthly summary reports of service line productivity, scheduling faculty didactics and meetings
UMC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.