KDMF Patient Services Rep

  • Kaweah Delta Health Care District
  • Kaweah Delta Medical Foundatio Visalia California 93291 US
  • Posted: Apr 16, 2019
Other Office and Clerical

Job Description

  • POSITION SUMMARY/PURPOSE
    • Receives incoming patient calls regarding patient billing and insurance issues. Makes outgoing calls to patients requesting payment on past-due balances. Works with Medical Receptionists and Registration Specialists regarding booking delinquent accounts. Corrects account errors. Accepts payments from patients.
  • QUALIFICATIONS
    • Education
      • Required:
        • High school diploma or equivalent
    • Experience
      • Preferred:
        • Two to four years patient accounting and collection experience.

    • Knowledge/Skills/Abilities
      • Ability to utilize the principles and processes of providing customer service.
      • Ability to respond to questions in a tactful and professional manner.
      • Ability to interpret accounts and records.
      • Ability to organize and prioritize tasks effectively.
      • Knowledge of administrative and clerical procedures and systems such as word processing.
      • Basic computer skills.
Additional Details: Collections experience strongly preferred.