1 Medical Center Dr. Biddeford Maine 04005 United States
Posted: Apr 16, 2019
An officer will receive general direction from the Security Manager, supervisor or designee. The selected will enforce hospital regulations and provide a safe and secure environment for the hospitals patients, visitors and employees. Selected candidates will continuously watch for, and timely report potential safety hazards and unusual occurrences through patrols of assigned areas. A candidate will investigate complaints or potential criminal conduct, assist in restraining patients as necessary and provide protective services to patients, staff, and visitors. A candidate must possess and exhibit extraordinarily strong customer service skills.
A selected candidate will be provided with training from our in house instructors on courses such as MOAB, OCAT, PATH, Hazmat training and more. The candidate will perform duties and tasks in accordance with performance standards established for the job. They may have access to highly confidential patient, employee and SMHC proprietary information. They must handle and protect the information in accordance with hospital & system policies, HIPAA requirements and the highest level of ethical standards. The candidate is responsible for reporting all security events, potential events, or other security risks to the organization.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
High School graduate or possess a G.E.D. diploma preferred.
Post Secondary education is preferred but not required.
Previous experience as a Security Officer in a healthcare setting is desired but not required.
Valid Maine driver�s license required.
Completion of MOAB, handcuffing and pepper spray certifications, hazmat certification, BLS Certification, NIMS 100, 200, 700 within your FTO period.
Must be able to work and communicate with staff and patients in high stress situations. A candidate must be able to facilitate quick and safe outcomes for all parties involved in said situations.
Selected candidate will be required to follow the directions of the security manager, supervisor on duty or selected officer in charge.
A candidate must be proactive in their duties and be able to complete tasks on their own and as a team.
A candidate will need to have the ability to learn and use multiple computer programs. These include camera monitoring systems, dispatching programs, badge access, door and panic alarms, and more.
A selected candidate will at times be entrusted with sensitive information that will fall under the federal guidelines of HIPPA. The candidate will need to be able to use the utmost discretion in these instances.
Completion of the selection process will require that a candidate pass a physical given by an in house doctor and an agility test also given by the hospital.