Job Summary: Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing customer excellent service to the population served. This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors. Responsible for collecting applicable patient responsibility from patients and provides direct financial counseling and/or staff support to those patient with no or inadequate third party coverage.
Qualifications: Education and formal training: Two year college degree in Business Administration or equivalent work experience. Minimum of one year experience in registration or patient accounts in a healthcare environment and customer service preferred. Considerable knowledge of insurance, Medicare, Medicaid, collections, and other business office related duties. Excellent communication and decision making skills. Ability to type 45 wpm.
EOE AA M/F/VET/Disability