• Goshen Health
  • 200 High Park Avenue Goshen Indiana 46526 United States
  • Posted: Mar 19, 2019
Other Office and Clerical

Job Description

Requisition #:  6107
Entity/Department: Goshen Hospital / Patient Access
Shift/Hours:  Every other Saturday/Sunday
Saturday Hours:  7am-10am
Sunday Hours:  7a-330p

Reporting to the Director of Patient Access, this position is responsible for accurately obtaining complete demographic, financial information, and appropriate authorization on all patients being scheduled for outpatient services. Obtains necessary signatures on all required documents and insurance forms. Obtains verification of insurance benefits and runs payment estimate for service. Responsible for communicating potential financial responsibility, explaining estimate and collection on accounts with patient portion due.  Promotes good public relations at all times, extending a positive, cooperative and supportive service to patients, families and fellow Colleagues.

Position Qualifications

Minimum Education:

  • High school graduate or the equivalent with knowledge of current computer technology. 

Preferred Education: 

  • Knowledge of medical terminology and ICD-9-CM and ICD-10-CM coding.  

Minimum Experience:  

  • Previous customer service experience. 

Preferred Experience: 

  • Preferred 2 years of job-related experience in the healthcare industry (Clinical or Clerical).