Under the supervision of the Program Supervisor and/or Qualified Supervising Provider, provides behavioral services to patients in the autism program. Participates on the treatment team and carries out services as described on the treatment plan. This role includes the following duties and actively supports the mission statement of Mercy Behavioral Health Services. May include weekends, holidays, day, evening, night, and/or on-call hours.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides in-home and community behavioral services to patients with autism as directed in the treatment plan.
- Participates as a treatment team member by attending meetings, providing feedback about patient progress, and sharing impressions of patient status.
- Documents observations and care provided in the medical record.
- Observes patients and reports adverse reactions to medication or treatment to the Program Supervisor and/or Qualified Supervising Provider
- Participates in department and unit performance improvement activities.
- The employee will need to maintain current de-escalation training and utilize de-escalation techniques on a daily basis.
CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers information; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities.
Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; interacts professionally with family members and community professionals. Provides services in the client’s home, typically without immediate supervision.
Judgment – Works independently in community and is able to make sound, independent judgments with periodic on-site supervision; Attends treatment staffing and offers thoughtful feedback to treatment team on the client’s progress; Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Undertakes self-development activities; Supports the Culture of Excellence; Asks for and offers help when needed; Self-directed in daily work routine, remaining productive during work hours.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate equipment for partner/patient safety such as lifts and gait belts.
Adaptability - Adapts to changes in the work environment.
Attendance/Punctuality - Is consistently at work and on time, ready to accept assignment.
EDUCATION & EXPERIENCE
High School graduate or equivalent. Experience preferred.
Must complete 40 hours of specified orientation on autism and application of techniques.
Approved CPR or BLS certification required within 90 days
Managing Threatening Confrontations Certified (on the job training) within 90 days
Maintain a valid driver license and reliable transportation with proof of vehicle insurance when requested
Have and maintain an acceptable driving record per Mercy’s HR-01 Fleet Safety policy
Passing the Driver’s License Check and/or Credit Check (for those positions requiring).
Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.
Must be able to follow written/oral instructions.
To perform this job successfully, basic computer skills are required.
The noise level in the work environment varies considerably. Work will occur at patients’ homes, in the community, and in an office setting. Must be able to work effectively in patient’s homes given variable levels of environmental factors (distractions, cleanliness, smoke, pets, etc.)
Occupational Exposure: Category A - All partners in the specified job classification have occupational exposure.
AGE OF PATIENTS SERVED
Pediatric (1 year – 12 years)
Adolescents (13 years – 17 years)
Partner may access patient care information needed to perform their job duties.
WORK CONTACT GROUP
Patients, Families, Physicians, Health Care Team Members, and the Community.
SPECIAL PHYSICAL DEMANDS
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently required to stand, walk; use hands to handle, finger and feel; reach; talk and hear. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, and crawl. The employee must exert 10 to 25 pounds of force frequently and 25 to 50 pounds of force occasionally. Specific vision abilities required by this job include frequent close vision, distance vision, color vision, peripheral vision and depth perception. Occasional ability to focus is required. The employee will need to maintain current de-escalation training and utilize de-escalation techniques on a daily basis.
LEVEL OF SUPERVISION
Requires a high level of independent judgment.