Social Worker Case Manager

  • Exeter Hospital
  • 5 Alumni Drive Exeter New Hampshire 03833 United States
  • Posted: Mar 18, 2019
Other Allied Health

Job Description

Performs a variety of services with all patient populations including psychosocial needs assessments patient / family education regarding community state and federal resources. Provides counseling to patients and families about impact of hospitalization and illness on well being.


  • Minimum MSW or equivalent
  • 1-3 years experience

Major Responsibilities:

  • Assesses all patients referred for social work case management services. Referrals are received from physician orders; nursing orders; multidisciplinary rounds; patient / family requests and community agencies.
  • Prescreening for high risk patients is routinely performed via census review and multidisciplinary rounds.
  • Performs needs assessments; prioritizes patients' needs / choices; and collaborates with the interdisciplinary team; patient / pertinent other; and community resources in order to fully develop/organize treatment plans with optimal outcomes.
  • Coordinates plans with patient / family; members of the health care team utilizing best practice approaches. Performs on-going evaluation / readjustment of plans for efficacy; quality; cost effectiveness; and goals / outcomes.
  • Serves as patient liaison / advocate between care providers; community agencies; and insurance payers.
  • Advocates for services and funding necessary to meet established outcomes. Maintains working knowledge of payer requirements.
  • Provides supportive counseling and crisis intervention and advocacy to patients and families. Works in close collaboration with nurse case manager on all cases and; in particular; cases involving complex biopsychosocial / legal / financial issues to establish and review plan of care.
  • Prepares and maintains required documentation for each case. Complies with State and Federal mandates for documentation and reporting.