Performs a variety of laboratory-related tasks which will involve computerized order retrieval, specimen collection, waived testing, and specimen dispersal. Works closely with other laboratory personnel. Has frequent contact with patients, their families, nurses, physicians and other facility employees.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Verifies patient by reading and verbally confirming patient identification.
Converses with patient to allay fear of procedure.
Obtains blood specimens by performing venipunctures, heel sticks and finger sticks.
Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures.
Prioritizes “STAT” tests priority over routine work
Insures that specimens are collected according to appropriate protocol, in appropriate tubes and/or containers.
Follows department safety procedures and appropriately utilizes safety equipment.
Collects therapeutic drug-monitoring assays by collaborating with nursing personnel to ensure appropriate drug dose to collection time.
Tracks collected specimens by documenting phlebotomist identification, collection date and time maintains a daily tally of collections performed as required.
Monitors glucose levels by performing bedside glucose tests; recording results; reporting results to unit nurse.
Performs waived testing. Maintains quality waived testing results by following department procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.
Resolves unusual test orders by contacting the specimen processing specialist, physician, nurse, medical laboratory scientist, referring unresolved orders back to the originator for further clarification; notifying supervisor of unresolved orders.
Accesses, selects, releases and prints interfaced orders from the hospital, clinic and laboratory information systems.
Instruct patients in proper procedures for specimen collection when necessary.
Collects specimens for legal blood alcohol testing and may be subpoenaed to testify in regional court systems to explain collection procedure.
Maintains stock of supplies in collection area.
Maintains a neat and clean work area.
Is careful that conversation and behavior in front of patients is appropriate and professional.
Is careful that confidentiality is maintained.
May travel to outreach locations to perform specimen collections.
Follows all applicable OSHA guidelines. Follows all hospital and departmental safety procedures including disposing of sharps and sharps containers properly.
Be able to organize work during heavy workload situations to expedite patient results.
Interact with colleagues in a way that promotes a harmonious and cooperative working environment.
Bring complaints to the Supervisor, Laboratory Manager or Director for constructive resolution rather than complaining to colleagues, which lowers group morale.
Keep conversations that are not work-related to a minimum.
Adapt to change or unusual circumstances in a way that promotes cooperation and minimizes disruption to the working environment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HS diploma/GED required. Phlebotomy/lab experience preferred. Must have a clean driving record and a valid Kansas driver’s license. Must possess excellent customer service skills.
Certifications and Licensure
Phlebotomist certification from the American Certification Agency (ACA), American Medical Technologists (AMT), American Society of Clinical Pathology (ASCP) is preferred.