BEHAVIOR HEALTH ANALYST SUPERVISOR

  • Mercyhealth
  • 580 N. Washington Street Janesville Wisconsin 53548 United States
  • Posted: Mar 17, 2019
Allied Health

Job Description

JOB SUMMARY      

Supervises, coordinates and monitors staff training and the oversight of the care for patients with behavioral treatment needs. This may be within the Behavioral Health Department. :  Clinic, Hospital, EAP Services and/or Child Services~, CADT ~ Autism In-Home or a combination of multiple areas. 

The Behavioral Analyst role is to oversee and enhance activities of employees within the unit/program areas to achieve objectives of quality service to patients. This role would have responsibilities for quality, methods of treatment delivery and monitoring of staff competency in caring for patients.  They work in tandem and coordination with the program Supervisor and other responsible licensed program staff. This person is responsible to assist the program supervisor in ensuring regulatory program compliance.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

  • Provides direct patient care, including intake, evaluation, and treatment. Follows documentation and billing guidelines (treatment planning every 60-90 days, documentation of every treatment session on progress note, document collaboration and consults, discharge planning, and appropriate charging)
  • Participates in collaborative staffing(s) with psychologist, clinical staff, and supervisees
  • Oversee quality implementation of Applied Behavioral Analysis, following guidelines set forth by the BCBA governing board (Behavior Analysis Certification Board). May include implementation of ABA and/or oversight of other trained, qualified partners in the implementation of ABA techniques and strategies.
  • Provides regular staff trainings, and assesses supervisees for competencies in trained areas as needed
  • Responsible for reviewing, evaluating, and communicating new research based guidelines for treatment, following evidence based models.
  • May perform the work of subordinates, but less than 50% of the time. Assigns work in accordance with directives and objectives of upper management.
  • Must possess a thorough knowledge of behavioral health services relevant in the field for assigned area, and have demonstrated skills in leadership and program management. 
  • Responsible for monitoring quality and performance measures within designated areas/programs.  Ensures all data reporting is accurate, timely, and facilitates staff education as needed.
  • Responsible for review and implementation of the behavioral health codes and regulations relevant to designated program areas.  
  • Active in participation of MercyCare initiatives that impact quality service or billing/payer systems for Options department
  • Makes recommendations for annual budget planning.
  • Provides feedback and recommendations for process improvement to improve productivity and profitability of clinic operations. Participates in appropriate health system committees.
  • Interviews, supervises, and evaluates Program/treatment staff. Maintains effective staffing levels in all areas of the designated program. 
  • Assigns work and coordinates activities to maintain efficient workflow and facilitates staff education.
  • Develops and facilitates specific department in-services including optimization of workflow for all facets of electronic medical records.
  • Gathers and evaluates data, implements changes, makes recommendations for improvement, and provides solutions for problems.
  • Revises, develops, and implements policies and procedures to maintain proper work flow for insurance, billing, patient accounts, and reception departments.
  • Performs audits to review partner performance on an ongoing basis to ensure policies and procedures are being followed consistently.
  • Tracks and measures volume of work assigned and patient flow/access to services.
  • Coordinates functions within defined work group, works cooperatively with other work group supervisors to ensure smooth and timely processes and follow-up with patients. Conducts first line investigation of Service Recoveries and takes the L.E.A.D in timely maintenance of customer satisfaction. Calls upon Director promptly and communicates for direct involvement when circumstances warrant.
  • Responsible for reviewing and communicating new government billing, regulations/guidelines, new managed care contracts, and industry publications.

 

CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS

To perform the job successfully, an individual should demonstrate the following behavior expectations:

 

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

 

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

 

Partnering - Shows commitment to the  Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

 

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

 

EDUCATION & EXPERIENCE  

Master’s degree in Applied Behavior Analysis.

Current/active BCBA license in WI and/or IL. License coverage would reflect appropriate and necessary for the assigned program area.

 

CERTIFICATION/LICENSURE                    

TACT training within 90 days.

                                               

ADDITIONAL REQUIREMENTS

Passing the Driver’s License Check and/or Credit Check (for those positions requiring).

Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.

Must be able to follow written/oral instructions.

WORK ENVIRONMENT

The noise level in the work environment is usually

Occupational Exposure: Category C - No partners in the specified job classification have occupational exposure.

 

AGE OF PATIENTS SERVED

            Neonate (birth – 28 days)

            Infant (29 days – less than 1 year)

            Pediatric (1 year – 12 years)

            Adolescents (13 years – 17 years)

  • Adult (18 years – 64 years)
  • Geriatric (65 years and older)

            Non-Specific Task (N/A)

 

INFORMATION ACCESS

Partner may access patient care information needed to perform their job duties.

 

WORK CONTACT GROUP    

Director, and other supervisory/management staff, patients/families, physicians, vendors and other hospital and clinic personnel.

 

SPECIAL PHYSICAL DEMANDS

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk and reach with hands and arms. The employee must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus. Manual dexterity to operate telephone and keyboard is also needed.
                                   

LEVEL OF SUPERVISION

Directly supervises staff in designated program areas and locations, as assigned. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Provides visionary leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.