Sr. Regional Director

  • American Health Network
  • Lafayette Lafayette Indiana 46123 United States
  • Posted: Mar 11, 2019

Job Description

West Region


The Sr. Regional Director is responsible for the successful leadership in their assigned geographies and will have accountability for delivering results within provider engagement, staff and clinical efficiency, patient satisfaction, quality outcomes, and driving financial performance across the operational platform. The Senior Regional Director is advanced in skill level and their scope should be more than 30 providers.


  • Provides overall management and development of major region. 
  • Holds responsibility for overall performance of major region in all aspects (ie: quadruple aim).
  • Develops Associate Regional Directors and Regional Directors and may assist with others as directed.
  • Communicates and assists in implementation of organizational goals.
  • Evaluates and identifies talent of those in reporting structure, with or without assistance of practice/office manager.  Develops or assists in the development of plans to develop talent, depending on current and future business needs.
  • Models and encourages professional behavior which reinforces culture.  Supports and participates engagement activities which reinforce culture.
  • Supports and motivates direct reports to accomplish both their individual professional and practice/office goals.
  • Champions change management techniques through all activities as needed.  Models and encourages direct reports to respond appropriately to changes in order for maximum effectiveness.
  • Monitors policy compliance for assigned offices/providers.
  • Establishes priorities for areas of responsibility in relation to all facets of the business.  Communicates the priorities to practice management; modifies priorities as needed.
  • Champions change management techniques through all activities as needed.  Models and encourages direct reports to respond appropriately to changes in order for maximum effectiveness.
  • Stays abreast of patient satisfaction trends and communicates results as needed.  Assists practice/office manager as needed to create plans to improve scores.
  • Maintains responsibility for overall regional financial performance of all assigned offices and providers.
  • Reviews contracts for area of responsibility and authorizes; reviews contracts to ensure compliance.
  • Assists as needed to ensure the overall “health” of each office/practice thru effective management practices for all areas such as budget planning and adherence, marketing and communication priorities, compliance, implementations and timely completion of priorities.
  • Identify to senior management local market and or service line dynamics and opportunities
  • Travels to assigned location/s as needed to assist with duties and achievement of goals.


  • Bachelor’s degree required; with five years’ related experience and/or training; or equivalent combination of education and experience. Master’s degree preferred.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, financial reports, and governmental regulations.
  • Working knowledge of legal contracts, potential liabilities, and insurance needs.
  • Knowledge of current medical terminology in order to communicate with physicians, staff, and patients.
  • Ability to write reports, business correspondence, speeches and articles for publication, and local procedure manuals.
  • Ability to effectively present information and respond to common inquiries and complaints from groups of managers, employees, patients, regulatory agencies, members of the business community, vendors, public groups, boards of directors, and other stakeholders. 
  • Ability to interact and communicate with a variety of people, both on a one-on-one basis and in meetings and group presentations; must be able to relate to and work with ill, emotionally upset, and sometimes hostile people. 
  • Ability to inspire and motivate based on communications, leadership and day to day actions.
  • Ability to anticipate and react calmly to emergency situations.
  • Working knowledge of Medicare/Medicaid regulations and procedures, licensing and certification requirements, and other state and federal regulations relating to the health care industry.