Manager, Service Operations

  • Hospice of Michigan
  • 2366 Oak Valley Drive Ann Arbor Michigan 48103 United States
  • Posted: Mar 04, 2019
Full-time Nursing

Job Description

The Manager, Service Operations is responsible for overall management of patient care within a designated area. The Manager, Service Operations is further responsible for promoting a culture of excellence in patient care; ensuring outcomes are met as related to patient/family/caregiver needs as well as employee performance and engagement.


1.     Minimum of a Bachelor’s degree or the equivalent amount of education and experience in a clinical and/or administrative field.  BSN preferred.
2.     Graduated from an accredited school of nursing with a current license to practice in the State of Michigan as a Registered Nurse.
3.     A minimum of two (2) to three (3) years of health care management and/or Preceptorship experience preferred and an understanding of regulatory issues required.  
4.     A minimum of one (1) to two (2) years of clinical experience required; clinical expertise in hospice preferred.  Certification in hospice nursing (CHPN) preferred.
5.     Knowledge of regulatory requirements and compliance as it pertains to hospice preferred.