Security Officer

  • Kalkaska Memorial Health Center
  • 419 South Coral Street Kalkaska Michigan 49646 United States
  • Posted: Feb 18, 2019
As needed Service/Skilled Workers

Job Description

DEFINITION:              Acts as a security officer for Kalkaska Memorial Health Center (KMHC) during evening hours. Supports KMHC mission and recognizes that patients are our #1 priority.
ENTRY REQUIREMENTS:  High school diploma or GED.  Experience in a security-related field, preferred.  Possession of a valid driver’s license. Basic technical reporting and computer skills.  Ability to work as a team and work well with the general public.  Ability to understand and follow Kalkaska Memorial’s policies, procedures and values.
PHYSICAL DEMANDS:  Must be able to work indoors and outdoors. Able to lift up to 50 pounds. Works in well-lighted, clean surroundings. Considerable walking required. Has potential for exposure to hazardous materials. Must work independently and with little direct supervision.
TRAINING REQUIREMENTS:  Completes safety training prior to start date.  Completes comprehensive security orientation process with 2 weeks of start date.  Certified in CPR and CPI training within 6 months of start date.   Security staff has the opportunity to become IAHSS certified. 
Embraces the relationship based care model as core values including: caring for self, colleagues, patients and families.
Supports the mission, vision and values of KMHC.
Supports KMHC’s safety and security plans.
Demonstrates knowledge in areas concerning the safety of employees, patients and visitors in accordance with MDCH standards, MIOSHA standards, and NFPA regulations.
Embraces and supports the continuous quality improvement philosophy of KMHC. 
Recognizes safety is self-responsibility.
Knows the physical requirements of the job and works within those guidelines. Performs job duties safety at all times, utilizing proper body mechanics and transferring/lifting techniques.
Recognizes the need for use of personal protective equipment (PPE) and uses when necessary.
Patrols inside, outside and all exterior buildings with exception of Mancelona Family Practice.
Responds to all emergency codes.
Responds to emergency pages.
Patrols designated areas in and around the KMHC campus including visual and physical checks of buildings located on the premises.
Patrols all parking lots and enforces parking regulations outlined in the parking protocols.
Performs scheduled locks/unlocks of areas within the hospital.  Coordinates with Stone House coordinator.
Inspects fire extinguishers.
Performs escorts for employees and visitors.
Assists with vehicle jump-starts.
Performs monthly checks of all panic alarms, boiler relief valve tests, water temperatures.
Performs daily check for parking lot lights working, halls maintain an 8 foot egress, a 30” clearance is maintained in front of all electrical panels.
Performs minor maintenance duties such as repair/replacing call cords, changing light bulbs.
Performs weekly check of fire/smoke door latches with the exception of resident rooms.  Tests exit lights.
Investigates and prepares clear, concise and thorough incident reports using the Voice and RiskWatch systems.
Applies four-point restraints with qualified staff to control combative patients.
Oversees patient observations in ED when the patient is on “hold”, the possibility of physically acting out exists, danger to self or others, or presents an elopement risk.
Reports any unsafe situation or equipment according to hospital procedures.
Demonstrates competency in monitoring of security systems, including access control, security cameras and fire alarm systems.
Responds to facility security issues and works to mitigate associated risks. 
Demonstrates competency in the following counter-terrorism strategies:
  • High level of awareness of the potential for terrorist activities
  • Ability to lock down the building and know the operation of the automated locks system.
  • Controls traffic and crowds for mass casualty influx.
  • Participates in decontamination procedures, including setup of decontamination zones.
  • Assists with mass casualty influx resulting from a biological radiological or chemical incident.
  • Understands both internal and external reporting responsibilities.
Control of hospital access afterhours.
Establish positive rapport with all ED staff to promote team environment.
Logs summary at end of each shift.
Obtain briefing from previous shift communication via log.
Check in with ED and LTC charge nurse.
Meet, greet, and assist patients and their families as needed.
Monitor visitor traffic into the ED through rounding.
Monitor visitor entrance, waiting area, main entrance, and ambulance entrance through continuous rounding.
Provide security presence throughout the ED.
Identify opportunities to de-escalate and promote positive o outcomes.
Identify potentially violent individuals (patients, visitors, etc.), and assist with diverting negative behaviors.
Search/wand for weapons in accordance with hospital policy.
When physical intervention is required:
  • Call for assistance, use cell phone
  • Instruct staff to overhead page Code Gray
  • Contain the situation
  • Intervene early
  • Take the lead to promote safety among staff
  • Insure CPI protocol is used to restrain the patient
  • Facilitate debriefs with staff.
Demonstrates working knowledge of the organization’s policy for restraining and applying restraints.
Maintain patient confidentiality at all times.
Understand and demonstrate key strategies for effective customer service.
Demonstrates working knowledge of roles and responses for each internal and external code or emergency.
Utilize strategies to prevent or respond to workplace violence situations.
Maintain doorways and parking lots for safe entry/exit.
Performs other duties and functions as may be assigned.