ABOUT THE POSITION:
Full time – 36 hours per week; 7AM- 7PM; Monday – Friday with a weekend rotation
Practice Location: 2502 25th Street, Columbus, IN 47201
Assists in the daily functions of the physician office by performing the following duties:
Greets patients and visitors in a courteous and friendly manner: Screens calls, arranges appointments and referrals: Prepares new records, refiles and maintains records; Types correspondence, reports, memos and forms; Sorts and distributes mail and processes forms sent to the office; Maintains a file system necessary for proper organization of work.
Carries out x-ray procedures as ordered by physicians; Helps prepare patient for x-ray and reports results on necessary forms; Responsible for developing film, sorting and filing; Inventories and requisitions supplies and maintains equipment to the best of his/her ability; Advises supervisor and/or medical staff of any problems with procedures, efficiency, safety and overall service.
Prepares treatment rooms; Sterilizes and cleans instruments; Takes vital signs, blood pressure, pulse and temperature; Assists providers with material, instruments and equipment during an exam.
Assists in office hour emergencies when requested by physician or nurse and keeps communications clear between patient, physician, nursing and other office staff.
Demonstrates proficiency in implementing provider’s orders and seeks guidance and validation as needed.
Maintains safe, effective patient care; respects patient rights and confidentiality.
Demonstrates satisfactory appearance and attendance.
Provides prompt assessment of patient problems and appropriate intervention within established legal parameter toward stabilization.
Monitors patient status effectively and efficiently to ascertain needs and observe changes in condition.
Demonstrates knowledge of the procedures performed and anticipates future needs of the physician.
Demonstrates dependability; respond to demanding circumstances requiring good judgment and decision-making processes.
Administers and record medication accurately.
Transcribes physician orders onto appropriate forms (i.e., lab or x-ray acquisitions).
Identifies and communicates accident prevention measures to supervisor and/or Medical Director.
Possesses ability to perform venipuncture. Utilize sterile techniques.
Follows medical record documentation policy, as all legal guidelines related to medical record documentation.
Documents information in chronological order, at the time of the event of observation, with the time, date and signature included
Demonstrates continued professional growth through attendance of in-service, education, seminars and continuing education programs to meet practice regulatory guidelines.
Other duties may be assigned.
Places the patients in the examining room ensuring they are as comfortable as possible.
Performs EHR intake entry by going over medication lists, allergies, and other pertinent information required by the provider. Obtains vital signs, secures complaint, and enters the information into patient’s electronic medical record.
Assists Physicians/Providers with examination and treatment of patient and is always accessible to them.
Assists physicians and/or PA/C NP in office surgeries using appropriate sterile procedure guidelines to ensure non contamination of sterile field. Sets up procedure equipment and/or appropriate procedure/surgical instrument tray.
Performs phlebotomy and laboratory tests as required by the physicians or physician assistants and in accordance to state and federal regulations, including C LIA. Routinely reviews all policies and procedures regarding C LIA Waived testing. Passes all quality assurance protocols as directed by the C LIA, via the assigned Lab Director for the clinic in coordination with hospital lab services and quality control requirements.
Screens telephone calls for the Physicians/Providers. Takes accurate clinical messages within the limits of her knowledge and practice policy. May answer routine patient inquiries with respect to medical questions within the limits of knowledge, as directed by Physician/Provider, and clinic policy.
Performs triage duties according to practice protocols and as scheduled by the Clinical Supervisor.
Ensures that all equipment in exam room is clean and properly set up prior to each patient encounter.
Properly pre-cleans, contains, and prepares non-disposable instruments for transport to central sterilization. Keeps appropriate logs to track instruments sent to and received back from central sterilization.
Appropriately stores sterilized instruments. Monitors expiration dates on sealed sterile instruments.
Cleans and restocks examining rooms for the day’s use.
Ensures that reports from diagnostic tests ordered have been received and have been entered into the patient’s chart directly through electronic transfer or scanned to the appropriate location, digitally.
Prepares all diagnostic reports for availability to physicians. Ensures they have been scanned or uploaded into EHR system.
Takes medication and prescription questions and refill calls from patients and pharmacists. Calls in prescriptions and prescription refills accurately to pharmacy as directed by the provider and documents accurately in the medical record. Utilizes Medication Reconciliation tools within the EHR in compliance with current Advancing Care Information guidelines.
Ensures and/or obtains insurance required prior authorizations for medication. Communicates insurance prescription requirement changes to Physician/Provider and/or patient as necessary.
Understands concept of insurance prescription formulary requirements and keeps up to date with changes as communicated and/or directed by Physician/Providers, Office Coordinator, Practice Manager, and Clinic Management.
Returns patient calls with provider directed instructions, and documents patient’s chart accordingly.
Assists in maintaining all clinical equipment to include sterilizing, if applicable. Evaluates all equipment for damage and immediately reports to direct supervisor.
Ensures patients have proper pre-operative and post-operative instructions and follows up with patients. Reports back to physician status of patient and documents in patient record.
Coordinates physician(s) office schedule with front office to ensure physician patient time is being used efficiently.
Communicates with front office staff with regard to working in patients into the physician(s) daily schedule.
May be required to float to other practices as requested by Management.
Relieves other staff members as indicated for scheduled and unscheduled breaks.
Prepares and administers medication/immunizations injections as directed by provider. This includes adhering to all regulations and guidelines for appropriate storage, mixing, disposal (expired medication), inventory, and labeling of medications; single and multi-dose vials per practice compliance guidelines.
Assists patients and providers in completing various types of medical necessity documentation to include Advanced Beneficiary Notices (ABN), FMLA paper work, disability, social security administration (health related), work excuses, assistance prescription drug programs, and any other type of paperwork in which a physician/provider is required to disclose and/or attest to. Must ensure all HIPAA/HIE policies and procedures are followed.
Responsible for venipuncture
All other duties as assigned by supervisor and/or provider
EDUCATION AND/OR EXPERIENCE:
CERTIFICATIONS, LICENSES, REGISTRATIONS:
High School Diploma or General Education (GED) required
Graduation from an accredited Medical Assistant program required; or completion of a credentialing test within 90 days of employment
Previous medical office experience or background in general medical office work preferred
Experience with x-ray technology required
Experience with modern diagnostic x-ray systems required
Licensed in the State of Indiana in X-Ray Machine Operator required
Radiology Technician Certification through The American Registry of Radiologic Technologists (ARRT) required
Certification or Registration as a medical assistant required through a recognized certification organization such as the American Association of Medical Assistants (AAMA); American Medical Technologists (AMT); Medical Assistant Certification from the Commission on Accreditation of Allied Health Education Programs (C AAHEP); National Healthcare Association (NHA) or the Accreditation Bureau of Health Education Schools (ABHES) or must obtain within 90 days of employment.
Basic Life Support (BLS) certification through American Heart Association (AHA) required within 30 days of hire.