IT Manager

  • Deaconess Health System
  • 600 Mary Street Evansville Indiana 47747 United States
  • Feb 10, 2019
Full-time Professional

Job Description

Plan, direct, and coordinate the development, implementation, deployment and/or operation of information systems-related practices, applications, and/or technology solutions that align with initiatives and strategies across an expansive and diverse healthcare customer base.   Develop and drive cost efficiencies within the delivery of IT services while maintaining exemplary customer service levels.  Inspire innovation and a focus on quality product delivery to maintain a best practice-based environment.  This role will mentor and develop junior level staff as future leadership candidates as appropriate.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (50%)
 
Job Duties include the following, other duties may be assigned.
 
Continually improve service delivery through collaboration with ITS Leadership, working to refine initial customer engagement and response across all demand channels, as well as focusing as appropriate on expansion and enhancement (i.e. support) of existing services & tools.


  • Bachelor Degree in Computer Information Systems, Computer Science, Healthcare Informatics or applicable field of study required.
  • Three to five years staff leadership experience is required.
  • Five years IT-related service delivery experience is preferred.
  • Direct research & innovation through awareness of organization goals, strategies, and processes as well as industry best practices and evolving technologies. 
  • Recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
  • Accomplish financial and budget objectives by forecasting requirements; and proactively reporting actual spend activities. 
  • Maintain signature-level customer service by assuring compliance with standardization and quality assurance guidelines.    
  • Maintain professional and technical awareness by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Challenge others to develop as leaders while serving as a role model and mentor.