The Systems Engineer III demonstrates technical competency in specific tools and technologies as determined by the strategic direction of IS. This includes designing, maintaining, and troubleshooting middleware applications, software, hardware, and components. The position will also monitor system performance across multiple platforms and perform routine maintenance activities to ensure system performance.
Installs, configures, and troubleshoots middleware system and hardware performance. Support activities may include work efforts that occur and/or extend beyond routine business hours.
Monitors middleware components and provides capacity planning and trend analysis for the system.
Plans and facilitates system, hardware, and middleware application upgrades and rollouts.
Ensures backup and restore capability for all middleware components.
Maintains accurate asset and software licensing inventory.
Utilizes Help Desk tracking software.
Administration, maintenance, and technical support of assigned systems and SME responsibilities. This includes, but not limited to, technical ownership of the product, maintenance of the product and service recovery, product security, and coordination of the support relationship with the vendor
Develop, implement, document and maintain security standards as directed by IS security policies.
Assists other Information Services staff with support issues.
Create and maintain appropriate support documentation.
Assists in the planning, implementing, and documenting of a disaster recovery plan for all middleware components.
Reviews, studies, and provides recommendations on middleware hardware and software standards.
Provides technical and project leadership for IS initiatives.
Provides technical guidance to IS Staff, less experience Systems Engineers and Management.
Bachelors Degree in CIS/CS or Equivalent Education preferred5+ years of relevant Systems Engineering experience
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (50%)
Job Duties include the following, other duties may be assigned.
Operating System experience
Virtual server/ network experience
Network Attached Storage (NAS) and Storage Area Network (SAN)