At the direction of pharmacy leadership, the PPS facilitates the implementation of a specific new service or process, or the standardization or transformation of an existing service or process in hospital pharmacy operations for Steward Health Care "SHC" hospitals.
For corporate-wide pharmacy projects the PPS acts under the direction and with the support of the Western and Eastern Division Vice Presidents and other pharmacy leaders.
The PPS collaborates with corporate and regional stakeholders to:
• develop, document and disseminate consensus on the justification, aims, and scope of the project, including an accurate description of current state and desired future state.
• coordinate facility-level and other information gathering
• identify and secure required corporate, regional, and facility infrastructure for project success
• identify regional/facility-level project champions and project staff to participate in the project, and communicate their projects roles and expectations
• anticipate, identify and address project barriers
• establish key project milestones in collaboration with pharmacy and hospital stakeholders
• establish project timetables
• organizes project meetings and project communication with and feedback from stakeholders.
o including scheduling meetings, conference calls, and other project-related administrative tasks
• communicates and coordinates educational processes surrounding the project
• manages and facilitates the project rollout in collaboration with stakeholders
• reports project status to stakeholders
• identifies variances in project plan and develops contingency plans when necessary to keep project milestones on track
• identifies post-project needs, such as ongoing tracking of implementation success, areas of weakness, future modification/expansion planning,
When requested or approved by pharmacy leadership, the PPS may:
• facilitate regional or market/facility projects -tasks and responsibilities of the PPS may vary depending on the project aims, scope and definition.
• facilitate pilot projects at one or more facility.
• provide implementation assistance on a facility-level.
The PPS performs other duties as assigned by VP of Pharmacy
• including acting as internal consultant on medication/patient safety and quality standards related to medication management (i.e. State Board of Pharmacy, TJC, CMS, NQSF, IHI, and FDA standards), on pharmacy workflows that optimize pharmacy resources and operational efficiencies, and on policies and procedures as needed.
SECONDARY POSITION ROLES:
• Works independently; accurately tracks and reports time worked on each project.
• Maintains schedule and travel flexibility to meet role requirements.
• Assesses work activities, proactively prioritizes needs and effectively manages resources
• Maintains safety-integrity-professionalism at all times
• Communicates (verbal and written) clearly and effectively to other health care providers including pharmacists, physicians, and nurses.
• Handles stress appropriately
• Wears hospital badge identification while on duty at health system offices and hospitals
• Maintains a good working relationship both within the department and with other departments
• Assists in the resolution of problems or concerns while being a supportive team member
• Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."
• Articulates knowledge and understanding of organizational policies, procedures, and systems
• Works with a diverse work force
• B.S. in Pharmacy or PharmD required, Masters preferred
• At least 5+ years' experience as a pharmacy director in a hospital setting required.
o Previous leadership experience at a regional or corporate pharmacy level is desired.
• Previous experience in systems engineering, process improvement, project implementation and change management is required.
• Active pharmacist license in state of residence.
• Microsoft Office (Excel, Word, Access, Power Point, Outlook, etc.),
Travel up to 50% of the time may be required to interact with hospitals across Steward Health Care system.
High speed internet, phone and laptop is required to maintain an off-site work location.