Unit Secretary

  • Virginia Hospital Center
  • Virginia Hospital Center Arlington Virginia 22205 US
  • Posted: Jan 09, 2019
Other Office and Clerical

Job Description

 

Purpose and Scope: 

The Unit Secretary (US) is responsible for performing a variety of receptionist and clerical duties relating to the updating and organizing of information and supplies on the nursing units, coordinating work within the unit as well as with other units and departments, reporting pertinent information to the immediate supervisor, respond to inquiries and requests from staff patients and visitors and supporting patient care delivery. This position has frontline responsibility for handling customer service interactions through telephone and personal contact and facilitating unit efficiency.

Where appropriate, this employee will answer phones, schedule appointments, call physicians' offices as requested and accurately provide information to affiliated providers.

This position has no responsibility for the assessment, treatment, or care of patients. However, the ability to communicate and interact with patients/public/staff of all ages is required.

l. Position Requirements

A. Academic: High school diploma or equivalent.

B. Experience: Computer knowledge and skills to include typing and date entry required. Secretarial experience preferred. Knowledge of medical terminology preferred.

 

  Awards and Recognition 

  • Virginia Hospital Center (VHC) is a nationally recognized Hospital and teaching facility that has been delivering the highest quality care to the Washington, DC metropolitan area for over 70 years.
  • Earning the 2016 Top Hospital award from the Leapfrog Group for excellence in hospital safety and quality for the second year in a row, VHC consistently achieves the highest levels of patient satisfaction.
  • Located in Arlington, VA, VHC is a proud member of the Mayo Clinic Care Network (a national network of independent healthcare organizations).
  • VHC is the largest Hospital in the region that was named a Center for Medicare & Medicaid Services Four-Star Hospital, and is also designated as a Magnet hospital by the American Nurses Credentialing Center.
  • In 2016, VHC earned the Distinguished Hospital Clinical Excellence Award and the Outstanding Patient Experience Award from HealthGrades.
  • VHC is a 394-bed, all-private room Hospital.