Mary Free Bed Rehabilitation Hospital

95 job(s) at Mary Free Bed Rehabilitation Hospital

Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 22, 2019
Part-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mary Free Bed stands apart from other organizations by the unique combination of: Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Internship opportunity for college student to assist in the procurement process and supply chain management for clinical and non-clinical supplies. To act as an assistant to staff within MFB in a variety of roles, potentially including procurement manager, warehouse/inventory management, decision support analyst, and finance. Essential Job Responsibilities: Computer expertise needed to provide line item entry into procurement or inventory software (Great Plains Purchasing module) Analyze and review prices, invoices and help set standards and best practices for clinician and technical staff product and services ordering. Correspondence and coordination with suppliers to include product details and to receive PO signatures and invoices in timely fashion. Create database of MFB supplies and relate these to preferred, secondary, and tertiary suppliers. Also to further create a database of therapy supplies for satellite facilities to align purchasing practices/prices Coordination with Purchasing and Inventory staff to assist with receiving, returns and inventory Develop labeling conventions for clean utility shelving, exchange carts, inventory shelves. Assist with mock-up of shelving for clean supplies and gather feedback from nursing. Build non-chargeable patient care items in Cerner for increased cost tracking of patient care supplies/inventory management. Organizational skills to help with warehouse, and inventory management under direction of manager. Other Job Responsibilities: Experience gained for intern includes: Specifications, procurement process, logistics, database creation. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Currently in college, preferably with interest/experience in supply chain management Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); able to lift, carry, push, pull, up to 10 pounds occasionally; able to sit for the majority of the time, but may involve brief periods of time involving walking or standing; able to use keyboard frequently (1/3 to 2/3 of the time) Work Schedule 20 hours per week for a 10-12 week period. Actual hours and duration of internship will be determined at the time of position being awarded. This is an unpaid intern position. The reward will be the valuable experience gained in the areas of Supply Chain Management and Procurement. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 20, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Under the direct supervision of the Information Technology Operations Manager, the Telecommunications Administrator will maintain the current VoIP system as well as help develop and implement new voice systems to support Mary Free Bed Hospital’s strategic business goals. This person is responsible for the telecommunications system including operation, documentation and support. Essential Job Responsibilities: Installs, configures, maintains, and upgrades components/systems that support various telecommunications systems and applications at all locations. This include voice-over-IP systems, web conferencing, fax/e-fax, mobile phones, overhead paging, and other emergency/life-safety communication devices. Coordinates and performs telecommunications-related service moves, adds, changes, and, disconnections (MACDs). Responds to, troubleshoots, and resolves telecommunication system problems. Acts as escalation resource for lower-tier support personnel to resolve telecommunication system issues. Monitors telecommunication systems to assure dependable and uninterrupted performance. Develops and maintains documentation of telecommunications systems across all locations. Works with contracted service provider to coordinate services, projects, and support escalations. Maintains strong, productive relationships with vendors and service providers. Coordinates carriers and cabling providers in maintaining voice circuits (PRI, T1, and Analog). Develops and executes implementation plans to install or upgrade communication systems. Coordinates ordering/installation of telecommunication services at new sites – voice, fax, e911. Assists in developing emergency plans to deal with catastrophic events. Provides after-hours support when necessary. Provides training on telecommunication systems for I.T. team members and other personnel. Researches emerging technologies for future business needs. Other duties as assigned Essential Job Qualifications (Knowledge, Education, and Training Requirements): A Bachelor’s Degree or equivalent background and work experience (5 years or more preferred) in the telecom field Previous experience performing telecom technical services in a multi-site enterprise setting Proficiency in Cisco unified communications and mobility products and strategies (including UCCX, Unity, SRST, TelePresense, WebEx, Jabber, and CUBE) Experience implementing and utilizing Cisco Prime preferred Proficiency in SIP trunking and Session Border Controllers Extensive working knowledge of VoIP technologies Extensive working knowledge of network connectivity principles and ability to troubleshoot communication problems Thorough understanding of dial plan analysis, call routing best practices, skills-based routing, PBX components and functions, call detail reporting, call recording systems and workforce management systems Must be well-versed in a variety of telecom concepts, practices, and procedures, especially voice-related analog and digital services and PBXs/key systems. Demonstrated ability to respond quickly to customers Experience with a problem and request tracking system as a means of managing priorities, workload and customer follow-up Excellent written and verbal communication skills to both technical and non-technical audiences Excellent organizational skills Ability to interact effectively with all staff (non-technical and technical) Ability to work independently with little supervision, and also in a team environment Experience and passion for technology Ability to remain calm and focused under pressure Physical Demands: Able to exert up to 35 pounds of force occasionally (up to 1/3 of the time) Able to lift, carry, push, pull, up to 35 pounds occasionally Able to sit for the majority (1/3 – 2/3) of the time, but may involve brief periods of time involving walking or standing. Able to use keyboard frequently (1/3 to 2/3 of the time) . Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 20, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Assumes full responsibility for evaluating patients' need for occupational therapy. Plans and executes individual treatment programs in accordance with the state of Michigan licensure and OT scope of practice. Keeps treatment skills updated through continuing education, evidence based research, and program development. Perform job responsibilities in accordance with the program’s strategic objectives and goals to carry out organizational strategic objectives. Essential Job Responsibilities: Each job responsibility is related to the MFB Pillars of Excellence. The responsibility is identified to a pillar by the following letters: Q (Quality), S (Service), P (People), G (Growth), F (Financial). Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation. Provides patient care. (Q) Evaluates patient condition. Establishes treatment goals in collaboration with patient and family as appropriate, and in collaboration with the treatment team. Treatment goals should be interdisciplinary and patient-centered whenever possible. Establishes written treatment plan, and administers treatment for each patient according to the stated goals. Delegates responsibilities to occupational therapy assistants as appropriate. Re-evaluates patient's status and effects of treatment. Revises treatment plan as necessary Reviews revised goals with patient and family as appropriate. Evaluates patient's need for medical equipment and orders the appropriate equipment as necessary. Evaluates equipment upon delivery and instructs patient, patient's family, and health care workers on its use. Participates in planning for patient discharge by considering and communicating with patient, family, community support/services, and environmental limitations. Demonstrates competence in relevant software and hardware required to meet job responsibilities. (Q) Documents patient's status and progress through initial evaluation, progress notes, and discharge summary according to established internal/external time standards and adherence to reimbursement guidelines. (Q) Communicates with others to integrate occupational therapy treatment with all aspects of patient care. (Q,S) Participates in conferences/discussions as needed and exchange of written records with other interdisciplinary team members to integrate occupational therapy treatment plan. Instructs the patient and the family in occupational therapy procedures as part of providing patient and family education including written instructions as necessary. Attends various meetings and in-services as designated. (Q,P) Follows all hospital policy and procedures including but not limited to patient confidentiality and infection control. (Q) Meets or exceeds program productivity expectations. (F) Provides discipline specific coverage (following cross training) within the Mary Free Bed system as requested. (F,S) Adheres to the Mary Free Bed Standards of Behavior when working with patients, coworkers and members of the community. (Q,S,P) Supports program operations as assigned. (Q, S, P, G, F) Other Job Responsibilities: Serves as clinical instructor for occupational therapy students. Supervises, teaches, and evaluates skills of students. Communicates with participating universities regarding skill levels of students. (S) Participates in program development and/or research activities as assigned. (Q,G) Participates in orientation and training of new staff. (Q,P) Essential Job Qualifications (Knowledge, Education, and Training Requirements): Graduate of an American Occupational Therapy Association accredited Occupational Therapy program. Certification by the National Board for Certification in Occupational Therapy. Licensure with the state of Michigan. Prefer Certified Hand Therapist (CHT). Possesses and maintains BLS certification to meet department/program protocol. Physical Demands The physical ability to lift, position, and transport patients. The ability to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb. The ability to hear, speak, write, and see (correctable vision). The ability to frequently lift up to 75 pounds, and occasionally lift in excess of 75 pounds. The ability to occasionally push, pull, or carry weight anywhere from 1 to 100+ pounds while assisting patients and moving equipment. The ability to exert up to 20-50 pounds of force occasionally, 10-20 pounds of force frequently, and exert up to 10 pounds of force constantly. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Norton Shores 49444
Aug 20, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: This position is in an outpatient office setting. Duties include all clinic scheduling, receiving and posting payments to patient accounts, coding services appropriately based on information provided by the therapist on the patient encounter form, verifying the insurance benefits of the patient, explaining and answering all patient’s questions regarding coverage and co-insurance/deductible responsibilities supporting the treatment philosophy of the outpatient service, collecting data for quality measures, data entry of quality measures, and assist in the management of the program’s flow of patients. Accurately collects information from multiple sources to process referrals for outpatient services, and verification of benefits for outpatient services. Analyzes and records the required demographic, insurance, and clinical data sets, other information, and signatures necessary to schedule and pre-register outpatient patients and ensure that bills are produced according to regulatory and payer requirements. Effectively completes medical necessity and managed care requirement screening, and determines insurance type and eligibility to ensure maximum payer compliance is maintained and maximum reimbursement is secured. Verifies and/or authorizes insurance as assigned. Interacts in a customer focused manner during referral processing to ensure that the patient’s and their representative’s needs are met, and that they understand their personal liabilities through various payment and program options. Demonstrates complete understanding and knowledge of all processes and procedures related to insurance verification, coordination of benefit, insurance prior authorization, and registration. Performs all insurance verification and communicates appropriate verbal and written explanations to patients, family members, and/or other appropriate parties. Assists in prevention of retroactive denials. Works cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for outpatient therapy services. Essential Job Responsibilities: Answer all incoming calls for outpatient and route appropriately. Schedule initial evaluation and subsequent patient appointments following scheduling protocols. Create patient account and cases in the practice management system following system protocols. Obtain benefit information from carriers for all new courses of treatment. Obtain authorization for treatment as required by the patient’s carrier prior to their first appointment and subsequent appointments as needed. Call all new patients the day before their initial evaluation to remind them of their appointment time and paperwork to bring to their appointment. Daily printing of encounter forms and schedules. Review new patient information forms with patient at their first appointment. Ensure all forms are completed, signed and dated following protocols. Administer and collect functional outcome measures at baseline, and periodically for the duration of the patient’s course of treatment. Obtain copies of the patient’s insurance card(s). Enter charges on a daily basis in the practice management system following system protocols. Scan incoming paperwork in the patient charts. Initiate customer service and process improvement projects, or as assigned Other duties as assigned by Leader. Assists in full process quality control by reviewing and analyzing data to maintain a level of compliance to produce an accurate timely claim avoiding patient responsibility therefore reducing accounts receivable days. Analyzes the available documentation and uses software and/or other listings or information, including the data gathered during the third party eligibility and benefit verification, in order to calculate the amounts expected to be received from the payer and the amount owed by the patient or his/her responsible party Research patient benefits with health insurance carriers to determine coverage and benefit limitations for all referrals received. Reviews appropriateness of ICD10 and CPT codes to determine if care provided corresponds to reason for referral/authorization to ensure that patient’s insurance covers the evaluations/treatments. Accurately generates patient specific Explanation of Benefit Forms and distributes to patients/representatives and appropriate internal parties on a timely basis. Adhering to benefit and authorization monitoring process to accurately relay benefit information to all involved parties. Alerts appropriate parties for any ongoing monitoring or authorization needs. Provides information and explanations to the patient or responsible party regarding the policy and various options for resolving the patient’s financial responsibility for non-covered services prior to the service being provided. Initiates and explains the Advance Beneficiary Notification process as necessary. Provides pre-appointment telephone explanations/letters to patients and other appropriate parties. Ensures that the patient or representative understands the policies that govern the revenue cycle and provide various options for resolving the calculated patient financial responsibility for non-covered services. Provides un-insured/under insured patients by screening for appropriate community resources that may be available to them in order to secure coverage for services, such as Community Financial Aid, Processing Presumptive Medicaid Eligibility, directing families to apply for Children’s Special Health Care Services and/or Medicaid, etc. Provides the patient or responsible party with financial counseling to achieve a mutually acceptable resolution of the expected self-pay balance including such options as credit card payments, deposits, extended/external payment arrangements and screens for and initiates charity care. Refers the patient or responsible party to other internal or external sources as applicable Accurately prepares, produces, and distributes to other internal and external parties as appropriate and on a timely basis, forms, schedules, and supportive clinical documentation. Handles appointment cancellation requests from patients in the event insurance coverage is not available and forwards to schedulers to reschedule appointments as appropriate. Completes the sending of the return-to-doctor communication in the event the patient decides not to receive services Enters calculated expected patient co-pay and co-insurance amounts in Cerner. Sets follow-up dates in Share Point to monitor out-of-pocket maximums to determine amounts met. Updates Cerner and Share Point notes accordingly Upon notification of health plan change or updates, including monthly Medicaid changes, resulting in a re-verification to determine coverage. Completes new-hire therapist orientation to review Outpatient Benefit Specialist/Financial Coordinator policies and procedures to guide in finding patient benefits. Respond to requests for additional information. Collects, Compiles, analyzes, and reports data requested by manager. Provides clerical support as requested Accurately collects and analyzes all required demographic, insurance, guarantor and clinical data elements necessary to process/pre-register outpatient therapy referrals and schedule all types of patients; records and electronically enters the information on a timely basis. Reviews physician referrals/orders and other documentation according to internal policy and regulation as applicable, in order to assure that the service being provided has been appropriately documented and meets all known payer medical necessity and other criteria. Initiates contact to physicians and other office staff to resolve questions and problems. Initiates and explains the Advance Beneficiary Notification process as necessary. Alerts appropriate parties for any ongoing monitoring or authorization needs. Reviews notes and other documentation according to internal policy and regulation as applicable, in order to ensure that a treatment prescription and authorization has been received to support scheduling of ongoing therapy appointments. Receives and properly responds to telephone, electronic, or face-to-face inquiries from patients or their representatives. Completes timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Associates Degree or equivalent work experience Proficient with e-mail and computer use. Will be expected to easily learn and use Mary Free Bed scheduling software Must have excellent attention to detail Must be able to multi-task efficiently without loss in accuracy or focus and follow-through Independent in problem-solving Must be able to type 40 words per minute with 98% accuracy, ten-key and operate general business office equipment Demonstrate excellent customer service Demonstrate organizational and problem solving skills Must have information management skills to communicate, explain, interpret and present data Must be able to quickly learn and retain a large amount of specific protocols and processes. Must also be able to retain changes in these protocols as they occur and hold other accountable to them. Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time) Able to lift, carry, push, pull, up to 10 pounds occasionally Able to sit for the majority of the time, but may involve brief periods of time involving walking or standing. Able to use keyboard frequently (1/3 to 2/3 of the time) Other Preferred Job Qualifications: Solid working knowledge of ICD-10-CM and CPT coding structures.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 19, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Summary: Maintains a clean, safe environment inside and outside the hospital by performing duties according to departmental techniques, procedures, and needs. Scheduled work may include weekends, holidays, and/or a variety of shifts. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Essential Job Responsibilities: Cleans in assigned areas, such as patient rooms, nurses' stations, examination and treatment rooms, public and patient lavatories, lounges and offices, and public areas. Sweeps, dusts, dust mops and wet mops floors and stairways, spots carpets, and buffs hard floors. Cleans and sanitizes discharge beds. Makes beds in designated areas. Washes down all patient discharge furniture including night stands, dressers, and over-bed tables. Cleans and sanitizes waste receptacles. Collects trash and refuse from work areas and completes appropriate disposal. Cleans, sanitizes, and polishes baths, lavatories, and shower/sink fixtures. Stocks paper and soap products, etc. as necessary. Dusts, washes, sponge mops, sanitizes and extracts furniture. Cleans and polishes glass surfaces, walls, and window sills, window frames, doors, and registers. Scrubs bathroom tiles, woodwork, lights, and vents. Maintains equipment and materials in a clean and orderly manner. Assists with setups, linen delivery, mail delivery, general deliveries, etc. Vacuums and edges carpeted areas as necessary. Any other duties as assigned by manager Customer Service Responsibilities: Demonstrates excellent customer service behaviors consistent with organizational and departmental standards. Consistently promotes teamwork and direct communication with co-workers. Deals discretely and sensitively with confidential information. Responsibilities in Quality Improvement: Contributes by participating in meetings, identifying problems and seeking solutions. Participates in department efforts to monitor and report. Essential Job Qualifications (Knowledge, Education, and Training Requirements): High school graduate or equivalent. Ability to communicate through the oral and/or written process and ability to follow directions. Physical Demands: Ability to work independently. Able to exert up to 50 pounds of force occasionally (up to 1/3 of the time) Able to lift, carry, push, pull, up to 50 pounds occasionally The ability to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb The ability to hear, speak, write and see (correctable vision Reporting Relationship: Environmental Services Manager Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Saginaw 48602
Aug 15, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Performs secretarial and project management duties for the department. Essential Job Responsibilities: Performs general clerical responsibilities. Answers phones, greets visitors, and makes appointments. Receives, opens, and distributes mail. Maintains administrative records and files as required. Assist in gathering data for Performance Evaluations. Acts as a project manager for projects assigned by manager Provides data entry, tracking and reports Ordering supplies, inventory control and invoice reconciliation/payment Maintain department’s SharePoint sites on Inside MFB Additional duties. Type’s correspondence and minutes of meetings and other materials as requested. Types and sends out announcements of meetings, as well as meeting materials. Performs secretarial and clerical duties Attends meetings manager as required. Assist with sign-off of Department time-cards Copies, faxes, and files documents as required Plan and execute department meetings and events Coordinate and monitor monthly spending against department budgets Update and maintain department policies and safety data sheets Provide back up for various other roles within the department Assists patients, employees, or visitors with problems, takes appropriate action, if possible, or refers individuals or messages to the appropriate personnel. Essential Job Qualifications (Knowledge, Education, and Training Requirements): High school graduate or equivalent Ability to type 50 words per minute, take accurate minutes of meetings and operate a transcriber. Competent language and grammar skills with the ability to compose, edit, and proof business letters. Proficient computer skills. Experience with Adobe Acrobat and Microsoft software, including SharePoint. Previous work experience in an administrative/secretarial position. Customer-focused and motivated to help and train others. Well-organized and able to work cooperatively with others throughout the company. The ability to work with people of diverse backgrounds. The competence to make independent decisions as well as preserve the confidentiality of special matters. Strong critical thinking, and decision-making are required Time management and organizational skills are very important, as well as effective written and verbal communication skills. Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively. Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); to lift, carry, push, pull, up to 10 pounds occasionally; to sit for the majority of the time, but may involve brief periods of time involving walking or standing; to use keyboard frequently (1/3 to 2/3 of the time) Other Preferred Job Qualifications: Business school or some college education. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 15, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Summary: Maintains a clean, safe environment inside and outside the hospital by performing duties according to departmental techniques, procedures, and needs. Scheduled work may include weekends, holidays, and/or a variety of shifts. • Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. • Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. • Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. • Trust in Each Other. Each employee knows that his/her co-workers can be trusted to make the right decision for our family, patients, staff and community. • A Proud Tradition . Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride. Essential Job Responsibilities: Sweeps, dust mops and wet mops floors and stairways as needed. Auto-scrubs VCT, porcelain, ceramic, and quarry tile on a daily basis. Auto-scrubs/deep cleans patient room laminate floors per schedule. Performs hard floor care processes as directed on VCT floors which includes: floor stripping, prep, and apply finish, deep scrub & recoat, burnishing, and daily maintenance. Spots cleans all carpeted areas on a daily basis. Extracts carpeted areas, including elevators, as directed by carpet cleaning schedule. Deep-cleans restroom floors per schedule. Maintains equipment and materials in a clean and orderly manner. Cleans in assigned areas when needed, such as patient rooms, nurses' stations, examination and treatment rooms, public and patient lavatories, lounges and offices, and public areas including window washing. Any other duties as assigned by manager. Customer Service Responsibilities: Demonstrates excellent customer service behaviors consistent with organizational and departmental standards. Consistently promotes teamwork and direct communication with co-workers. Deals discretely and sensitively with confidential information. Responsibilities in Quality Improvement: Contributes by participating in meetings, identifying problems and seeking solutions. Participates in department efforts to monitor and report. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Essential Job Qualifications (Knowledge, Education, and Training Requirements): High school graduate or equivalent. Prior environmental services experience and/or within 30 days of hire demonstrate proficiency through our pre- and post-assessment. Ability to communicate through the oral and/or written process and ability to follow directions. Physical Demands: Ability to work independently. Able to exert up to 50 pounds of force occasionally (up to 1/3 of the time) Able to lift, carry, push, pull, up to 50 pounds occasionally The ability to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb The ability to hear, speak, write and see (correctable vision) Reporting Relationship: Environmental Services Manager The above statements are intended to describe the general nature and level of work being performed by employees in this classification. If you require a reasonable accommodation to perform the essential functions of this position, you must request accommodation in writing, within 182 days after you know or should know of the need for accommodation.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 15, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Registered Nurses at Mary Free Bed are a key member of the multi-disciplinary team that collaborates together to provide patient-centered care. Within the Nursing Department, RNs coordinate, direct, delegate, and provide care to multiple patients. Using a patient and family-centered care approach, each RN develops relationships with patients, families, and colleagues that enhance the quality of care provided. Nursing care is performed with compassion and courtesy, and each RN is responsible to follow departmental policies and service standards. Patient and family education is a primary focus of rehabilitation nursing, and is a critical aspect of the interdisciplinary team’s efforts to assist patients to gain independence, apply adaptation strategies, and return to home. Essential Job Responsibilities: Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation. Quality Pillar of Excellence Quality Nursing Care – The Registered Nurse is responsible for all nursing care provided to patients at Mary Free Bed. Through careful assessment of each patient, interdisciplinary collaboration, and critical thinking, each RN develops and/or follows a patient-centered plan of care that aligns with the priorities and plans developed by the attending physician and other disciplines. The RN coordinates care for non-licensed staff through delegation and follow-up, to assure that all care provided follows departmental policies and procedures. Quality Improvement – Mary Free Bed is committed to providing rehabilitation services that are of the highest possible quality. Opportunities for improvement are valued, as staff and leaders will take advantage of lessons learned to improve future services. Each RN will participate in performance improvement through identification of ways to improve care, reporting unexpected events or medical errors, and reporting “near misses”. As requested, the RNs will participate in data collection and documentation audits to assist the Nursing Department with quality improvement measures. Patient Safety – Each RN is responsible to promote safety for all patients served by following all applicable department policies and procedures. RNs will understand and contribute to the initiatives that are in place to improve the safety of the patients served. Additionally,a culture of patient safety is very important at MFB and this requires all employees to be able to identify and report unexpected events and near misses without the fear of reprisal or retaliation. Retaliation or intimidation towards another employee for reporting unexpected events or near misses will not be tolerated. Finally, when threats to patient safety are identified, or opportunities for improvement are noted, these will be communicated with a member of the Nursing Leadership Team in a timely manner. Service Pillar of Excellence Customer Service – Each Registered Nurse is required to demonstrate excellent customer service standards and behaviors, while interacting with patients, family members, physicians, and colleagues. Each RN must deal discreetly and sensitively with confidential information, and as needed, will perform customer service recovery with patients and families members. The RN will also take active steps to recognize unique cultural and religious needs of patients and families and integrate these diverse needs into a patient-specific plan of care that aims to exceed the expectations of each patient and family. Physician and colleague relationships – Interdisciplinary team integration and collaboration across disciplines to provide patient-centered care is a priority at Mary Free Bed. Maintaining effective working relationships with admitting and consulting physicians at Mary Free Bed is an important responsibility of each RN. In addition, each RN is responsible to develop and maintain professional working relationships with colleagues from other disciplines that are involved in the care of each patient and family. People Pillar of Excellence Employee Competency – Each RN employed at Mary Free Bed is responsible to perform within the policies, procedures, and standards of care set by the organization. This often requires demonstration of competency to meet regulatory and accreditation requirements and in alignment with recognized standards of care and best practice benchmarks. Each RN is responsible to demonstrate competency in those areas required by the department, within the defined time frame. Professional Work Environment – A culture of professionalism, respect, and accountability is critical to fulfilling the mission of Mary Free Bed Hospital. Each RN is responsible for encouraging a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, acceptance of change, enthusiasm, and pride. As opportunities for celebration and opportunities for improvement are identified, each RN will share this information with a member of the Nursing Leadership Team Employee Safety – Each employee within the Nursing Department is responsible to follow all policies and procedures related to employee safety. When risks to employee safety are identified (self or others), each RN will take appropriate steps to reduce those risks, communicate with the Nursing Supervisor(s) and to maintain a physical work environment that reflects the high quality nursing services delivered at Mary Free Bed. Staff Selection, Development and Mentoring – As requested by a member of the Nursing Leadership Team, MFB RNs assist with employee selection and orientation process for new team members. Interview questions and feedback will be presented professionally and tactfully, and information discussed during the interviews will remain confidential, if needed. As a preceptor, each RN will collaborate with the Nursing Supervisor and Nurse Educator to provide a comprehensive orientation for the new team member. RNs are responsible to ensure the Nurse Technician and Licensed Practical Nurse assigned to the RN and who are serving as a preceptor provide a thorough and accurate orientation for the new team member. Student Preceptor and Mentoring – As assigned by a Nursing Supervisor or Nurse Educator, each RN will collaborate with colleagues, the Nursing Supervisor and Nurse Educator to provide a valuable clinical rotation for RN students. Financial Performance Pillar of Excellence Fiscal Responsibility – Each RN will follow departmental policies and procedures related to payroll practices, patient chargeable items and other opportunities to provide high-value nursing care at a reasonable price to our customers. As opportunities for cost savings and efficiency are identified, these will be shared with the appropriate member of the Nursing Leadership Team. Furthermore, all RNs will obtain skill set needed to participate in the growth of strategic programs within MFB; Baclofen and Botox. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Licensure: Registered nurse in the state of Michigan. Education: Associates degree in nursing is required. Bachelor’s degree preferred. Certification as a Registered Rehabilitation Nurse is preferred and will be encouraged for all MFB RNs. CRRN Requirement: All newly hired staff will be required to become CRRN certified prior to their 3 year anniversary with Mary Free Bed. This requirement will apply to all RNs that work on the 3rd or 4th floor. Current Basic Life Support (BLS) certification Experience: Previous experience as a RN, especially in a rehabilitation or acute care setting, is preferred but not required. Strong critical thinking, decision-making, delegation, and leadership skills are required to work as a RN in the Nursing Department at MFB. Time management and organizational skills are very important, as well as effective written and verbal communication skills. Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively. Physical Demands/Work Environment: The work environment described here are representative of those an employee will encounter while working as a RN at Mary Free Bed. The ability to perform these tasks are required in order to provide the necessary patient care required by MFB patients: Required to stand, sit, talk, type, read, and hear Required to use hands and arms to handle, feel, carry and work Required to frequently stand, walk, bend, kneel, and rise from a kneeling position while performing patient care. Required to be independently mobile, with frequent bending, and reaching overhead, for activities such as positioning and transferring of patients and equipment. Must be able to exert 20 to 35 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects(*). Due to possible exposure to blood-borne pathogens and hazardous materials, must be able to understand and follow department policies related to employee safety. Must be competent with computer systems for the purpose of documenting patient care. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 13, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: A MFB Security Officer, working individually and as part of a team, guards, patrols (on foot or in a vehicle), monitors premises, facilities and other areas to prevent theft, violence, and infractions of rules. Secures facility and protects facility in case of fires, natural disasters, or other hazardous events. While working at the Control Desk, the security officer will relay all incoming, outgoing and inter-departmental telephone calls appropriately and as quickly as possible. Receives vendors, guests and staff, ascertains their needs, and directs them accordingly. Can handle all emergency situations with confidence and controlled emotions. A MFB Security Officer can make sound decisions while using technical, physical and customer service skills to ensure a safe and peaceful environment for patients, visitors and staff. A MFB Security Officer provides exceptional customer service to everyone in the facility by exuding warmth, genuine care, and taking pride and joy in this role. Essential Job Responsibilities: Make eye contact and pleasantly greet each patient, visitor, and staff members; maintains a pleasant, friendly and professional demeanor with all guest, client, staff members and coworkers to create favorable impressions Ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of the Department Patrol and inspect facilities and grounds on a regular basis to detect and deter crimes, security violations and unsafe conditions. Identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages Display age appropriate security interactions when dealing with members, patients, visitors and staff Protect patients, visitors and employees who are in danger or have been threatened and intervene when appropriate to reduce or defuse potentially violent situations Standby as requested in certain situations to prevent disturbed or menacing patients, visitors or anyone else from being a danger to themselves or others. Monitors and maintains closed circuit TV/video surveillance and two way radio systems and other life safety systems Respond to burglary, fire and other alarms and take appropriate action Coordinate safety and security procedures during emergencies Clear and reset alarm systems Control traffic flow within areas and enforce parking regulations as needed at the Mary Free Bed Rehabilitation Hospital campus and other facilities. Create safety awareness among guests and staff. Conduct preliminary investigations into thefts, shortages and other complaints involving potential criminal misconduct Answers alarms and investigates disturbances Patrols premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates Inspects assigned areas for fire or environmental hazards Relays incoming, outgoing, and inter-departmental calls, takes and relays messages, and responds to telephone queries with a smile and in a warm, efficient way in order to facilitate public and hospital business. Responds quickly and accurately to emergency alarms including fires, codes, and tornados (or other disasters); receives initial reports, alerts outside agencies for their response, pages instructions to all hospital staff, and stands-by to provide further communications so that appropriate emergency responses may begin. Directs all public, patients, and outside visitors. Projects an informed and caring image at all times in order to effectively serve MFB guests and staff. Makes appropriate overhead pages on a timely basis and with clear enunciation to communicate messages to people outside of telephone access. May monitor and control as necessary the flow of visitors to patients so that patients do not receive inappropriate visitors. Transports patients, visitors or other guests to different areas of the MFB campus by wheelchair or escorting them as needed Protects all hospital guest and staff’s confidentiality according to HIPPA requirements Maintains a clean, neat work environment including the security vehicle and all surrounding areas within the security office. Creates and maintains an atmosphere of warmth, personal interest and positive emphasis Maintains positive appearance and professional image as reflected by good personal hygiene. Adheres to hospital policies Maintains a detailed knowledge of the facility, including services, departments, clinics, peripheral services, conference rooms and other pertinent information Completes incident reports that are detailed and strictly factual Ability to function in an environment with possible exposure to blood borne pathogens or other potentially infectious/hazardous materials, and possible exposure to high or low temperatures as both inside and outside conditions indicate. Communications Responsibilities: Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates Ability to use communication devices (phones, radios, etc.) in a clear, concise and professional manner to meet and exceed the internal and external customer service expectations. Essential Job Qualifications (Knowledge, Education, and Training Requirements): High school diploma or GED Must, within six months of hire, become a Certified Healthcare Security Officer (CHSO) through the IAHSS Must, within 90 day training period become certified in First Aid. Have a current/valid State of Michigan Concealed Pistol License or eligible to obtain one within one year of employment; which will allow for the officer to carry a conducted electrical weapon (i.e. Taser). Customer service experience (Health Care industry preferred) Ability to work flexible schedules and extended hours as needed. Must have a valid State of Michigan driver's license Must have and maintain a driving record with no Operating While Intoxicated (OWI) or Operating While Visibly Impaired (OWVI) infractions and 4 points or less (to meet company fleet insurance requirements). Must have problem resolution skills Must have ability to manage multiple priorities and multi-task Ability to work in inclement weather (hot, cold, rain, snow, etc.) for an entire shift. Note: Shifts will not be cancelled due to inclement weather and all employees will be required to attend their scheduled shifts and maintain a high quality of work despite weather conditions Ability to speak, read and write standard English language; to read and comprehend simple instructions, short correspondence and memos; to write simple correspondence Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form Must be able to understand 24 hour and military time systems Physical Demands: Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances. Must be able to occasionally lift and/or move irregularly shaped objects such as patient belonging, wheelchairs, other adaptive equipment and/or mechanical devises up to 50 pounds (and occasionally up to 75 pounds). Ability to stand or walk for long periods of time up to twelve (12) hours per day Ability to sit for long periods of time up to four(4) hours per day while remaining alert and maintaining a high level of professionalism and situational awareness. Ability to remain at post for extended periods of time with patient(s) who are acting-out or have diminished impulse control, while staying alert and maintaining the highest level of professionalism and situational awareness. Ability to enter and exit vehicles of all types several times per day Ability to drive for outings and other hospital activities with staff or patients for both short and long distance trips of up to three (3) hours each way while remaining alert and maintaining a high level of professionalism, situational awareness and decision making abilities. Competent with computers and with Microsoft Office Suite software (i.e. Outlook, Word, Excel, Access, etc.) Specific vision abilities required by the job include 20/20 corrected vision, color vision both eyes. Must be able to complete Pressure Point Control Tactics (PPCT) as well as Oleoresin Capsicum (OC) training and demonstrate proficiency regularly as required. NOTE: Voluntary OC exposure is required. Functional hearing abilities (both ears) for communications from a two-way handheld radio with an over-the-ear speaker system, cellular phone or other telephonic devices and PA speakers. Ability to regularly run; stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Preferred Job Qualifications: Bilingual Previous hospital security experience Computer experience Reporting Relationship: Security & Emergency Manager Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 13, 2019
Part-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary Provides supportive assistance to the Registered Dietitian by performing patient oriented activities as it relates to Nutrition Services. Some duties include but are not limited to: distributing patient menus, delivery and pick up of patient meal trays, maintaining adequate inventory of unit pantry stock, collects patient meal preferences within diet restrictions, and suggests healthy alternatives as needed, encourages adequate and balanced daily nutrition. Essential Job Responsibilities: Performs menu and food distribution responsibilities: Heads and distributes patient menus and nourishment cards. Delivers/picks up meal trays and nourishments to patient rooms. Maintains adequate inventory of dietary nourishments and supplies for patients on the nursing units. Collects patient meal preferences within diet restrictions. Makes suggestions for healthy alternatives as needed. Encourages adequate and balanced daily nutrition. Performs clinical responsibilities including: Calculates calorie counts for assigned patients. Adjusts diet orders for dysphasia patients based on Speech Language Pathologist’s requests. Assists patients in remaining within their diet restrictions ie: consistent carbohydrate, calorie, renal, cardiac diets. Treats all patients, families, employees, and visitors with respect, dignity, and courtesy and immediately addresses customer concerns appropriately. Documents orders, maintains patient records, and facilitates patient floor operations, and other office operations as necessary. Follows exposure/infection control, safety and equipment management, hazard, and quality improvement/risk management plans. Essential Job Qualifications (Knowledge, Education, and Training Requirements): High school diploma or equivalent. Knowledge of basic math, medical terminology, and medical nutrition. Demonstrated interpersonal and customer service skills; ability to interact with people of diverse backgrounds. Demonstrated knowledge of basic computer operations. Physical Demands: Able to exert up to 35 pounds of force occasionally (up to 1/3 of the time); able to lift, carry, push, pull, up to 35 pounds occasionally; able to stand for the majority (1/3 – 2/3) of the time, but may involve brief periods of time involving walking or standing; able to use keyboard frequently (1/3 to 2/3 of the time) Reporting Relationship: Manager of Nutrition Services Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Troy 48007
Aug 13, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Nursing Mission Statement: Mary Free Bed Hospital’s Nursing Department personnel are dedicated to excellence in assisting persons who have experienced traumatic injuries and/or debilitating conditions to attain maximum functional ability, adaptation to an altered lifestyle, and optimal health. Our approach to nursing care is individualized, holistic and family-centered. As leaders of rehabilitation nursing care, we provide the highest quality progressive restorative patient care, and patient and family education and support, in a cost-effective manner. We are committed to being the region’s clinical experts, as well as the educational and consultative resources in rehabilitation nursing. We honor the dignity and worth of all persons. Compassion, hope and creativity are the hallmarks of our services. Summary: Responsible for making sure that the Pain Center runs smoothly. Provides input to the Team in establishing a plan of care for the patients. Assists Clinic Medical Team and Department Manager with a variety of technical skill and special projects. Essential Job Responsibilities: Performs Clinic duties. Prepares Clinic charts. Reviews charts for lab or x-ray orders and obtains outside information and films. Directs clinic flow by putting patients in rooms. Provides charts to therapists and physicians. Obtains height, weight, and head circumference on pediatric patients. Writes laboratory and x-ray orders as requested by physicians. Obtains blood pressure and pulse readings. Arranges medical consultations, medical tests and other referrals as requested by the physician. Arranges for ancillary services as requested by the physician. Functions within the limits of the State Nurse Practice and abides by the standards, policies and procedures set forth by the Hospital and the Pain Center. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Current Michigan LPN License. Two years of clinical experience. Current Basic Life Support (BLS) certification. Maintains competency according to competency Program requirements. Other Preferred Job Qualifications: Work experience in Rehabilitation (spinal cord injury, cerebral palsy, scoliosis, and/or traumatic brain injury). Assists with patient transfers, as needed. Orders Medical Supplies. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 12, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Registered Nurses at Mary Free Bed are a key member of the multi-disciplinary team that collaborates together to provide patient-centered care. Within the Nursing Department, RNs coordinate, direct, delegate, and provide care to multiple patients. Using a patient and family-centered care approach, each RN develops relationships with patients, families, and colleagues that enhance the quality of care provided. Nursing care is performed with compassion and courtesy, and each RN is responsible to follow departmental policies and service standards. Patient and family education is a primary focus of rehabilitation nursing, and is a critical aspect of the interdisciplinary team’s efforts to assist patients to gain independence, apply adaptation strategies, and return to home. Essential Job Responsibilities: Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation. Quality Pillar of Excellence Quality Nursing Care – The Registered Nurse is responsible for all nursing care provided to patients at Mary Free Bed. Through careful assessment of each patient, interdisciplinary collaboration, and critical thinking, each RN develops and/or follows a patient-centered plan of care that aligns with the priorities and plans developed by the attending physician and other disciplines. The RN coordinates care for non-licensed staff through delegation and follow-up, to assure that all care provided follows departmental policies and procedures. Quality Improvement – Mary Free Bed is committed to providing rehabilitation services that are of the highest possible quality. Opportunities for improvement are valued, as staff and leaders will take advantage of lessons learned to improve future services. Each RN will participate in performance improvement through identification of ways to improve care, reporting unexpected events or medical errors, and reporting “near misses”. As requested, the RNs will participate in data collection and documentation audits to assist the Nursing Department with quality improvement measures. Patient Safety – Each RN is responsible to promote safety for all patients served by following all applicable department policies and procedures. RNs will understand and contribute to the initiatives that are in place to improve the safety of the patients served. Additionally,a culture of patient safety is very important at MFB and this requires all employees to be able to identify and report unexpected events and near misses without the fear of reprisal or retaliation. Retaliation or intimidation towards another employee for reporting unexpected events or near misses will not be tolerated. Finally, when threats to patient safety are identified, or opportunities for improvement are noted, these will be communicated with a member of the Nursing Leadership Team in a timely manner. Service Pillar of Excellence Customer Service – Each Registered Nurse is required to demonstrate excellent customer service standards and behaviors, while interacting with patients, family members, physicians, and colleagues. Each RN must deal discreetly and sensitively with confidential information, and as needed, will perform customer service recovery with patients and families members. The RN will also take active steps to recognize unique cultural and religious needs of patients and families and integrate these diverse needs into a patient-specific plan of care that aims to exceed the expectations of each patient and family. Physician and colleague relationships – Interdisciplinary team integration and collaboration across disciplines to provide patient-centered care is a priority at Mary Free Bed. Maintaining effective working relationships with admitting and consulting physicians at Mary Free Bed is an important responsibility of each RN. In addition, each RN is responsible to develop and maintain professional working relationships with colleagues from other disciplines that are involved in the care of each patient and family. People Pillar of Excellence Employee Competency – Each RN employed at Mary Free Bed is responsible to perform within the policies, procedures, and standards of care set by the organization. This often requires demonstration of competency to meet regulatory and accreditation requirements and in alignment with recognized standards of care and best practice benchmarks. Each RN is responsible to demonstrate competency in those areas required by the department, within the defined time frame. Professional Work Environment – A culture of professionalism, respect, and accountability is critical to fulfilling the mission of Mary Free Bed Hospital. Each RN is responsible for encouraging a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, acceptance of change, enthusiasm, and pride. As opportunities for celebration and opportunities for improvement are identified, each RN will share this information with a member of the Nursing Leadership Team Employee Safety – Each employee within the Nursing Department is responsible to follow all policies and procedures related to employee safety. When risks to employee safety are identified (self or others), each RN will take appropriate steps to reduce those risks, communicate with the Nursing Supervisor(s) and to maintain a physical work environment that reflects the high quality nursing services delivered at Mary Free Bed. Staff Selection, Development and Mentoring – As requested by a member of the Nursing Leadership Team, MFB RNs assist with employee selection and orientation process for new team members. Interview questions and feedback will be presented professionally and tactfully, and information discussed during the interviews will remain confidential, if needed. As a preceptor, each RN will collaborate with the Nursing Supervisor and Nurse Educator to provide a comprehensive orientation for the new team member. RNs are responsible to ensure the Nurse Technician and Licensed Practical Nurse assigned to the RN and who are serving as a preceptor provide a thorough and accurate orientation for the new team member. Student Preceptor and Mentoring – As assigned by a Nursing Supervisor or Nurse Educator, each RN will collaborate with colleagues, the Nursing Supervisor and Nurse Educator to provide a valuable clinical rotation for RN students. Financial Performance Pillar of Excellence Fiscal Responsibility – Each RN will follow departmental policies and procedures related to payroll practices, patient chargeable items and other opportunities to provide high-value nursing care at a reasonable price to our customers. As opportunities for cost savings and efficiency are identified, these will be shared with the appropriate member of the Nursing Leadership Team. Furthermore, all RNs will obtain skill set needed to participate in the growth of strategic programs within MFB; Baclofen and Botox. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Licensure: Registered nurse in the state of Michigan. Education: Associates degree in nursing is required. Bachelor’s degree preferred. Certification as a Registered Rehabilitation Nurse is preferred and will be encouraged for all MFB RNs. CRRN Requirement: All newly hired staff will be required to become CRRN certified prior to their 3 year anniversary with Mary Free Bed. This requirement will apply to all RNs that work on the 3rd or 4th floor. Current Basic Life Support (BLS) certification Experience: Previous experience as a RN, especially in a rehabilitation or acute care setting, is preferred but not required. Strong critical thinking, decision-making, delegation, and leadership skills are required to work as a RN in the Nursing Department at MFB. Time management and organizational skills are very important, as well as effective written and verbal communication skills. Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively. Physical Demands/Work Environment: The work environment described here are representative of those an employee will encounter while working as a RN at Mary Free Bed. The ability to perform these tasks are required in order to provide the necessary patient care required by MFB patients: Required to stand, sit, talk, type, read, and hear Required to use hands and arms to handle, feel, carry and work Required to frequently stand, walk, bend, kneel, and rise from a kneeling position while performing patient care. Required to be independently mobile, with frequent bending, and reaching overhead, for activities such as positioning and transferring of patients and equipment. Must be able to exert 20 to 35 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects(*). Due to possible exposure to blood-borne pathogens and hazardous materials, must be able to understand and follow department policies related to employee safety. Must be competent with computer systems for the purpose of documenting patient care. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 12, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Registered Nurses at Mary Free Bed are a key member of the multi-disciplinary team that collaborates together to provide patient-centered care. Within the Nursing Department, RNs coordinate, direct, delegate, and provide care to multiple patients. Using a patient and family-centered care approach, each RN develops relationships with patients, families, and colleagues that enhance the quality of care provided. Nursing care is performed with compassion and courtesy, and each RN is responsible to follow departmental policies and service standards. Patient and family education is a primary focus of rehabilitation nursing, and is a critical aspect of the interdisciplinary team’s efforts to assist patients to gain independence, apply adaptation strategies, and return to home. Essential Job Responsibilities: Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation. Quality Pillar of Excellence Quality Nursing Care – The Registered Nurse is responsible for all nursing care provided to patients at Mary Free Bed. Through careful assessment of each patient, interdisciplinary collaboration, and critical thinking, each RN develops and/or follows a patient-centered plan of care that aligns with the priorities and plans developed by the attending physician and other disciplines. The RN coordinates care for non-licensed staff through delegation and follow-up, to assure that all care provided follows departmental policies and procedures. Quality Improvement – Mary Free Bed is committed to providing rehabilitation services that are of the highest possible quality. Opportunities for improvement are valued, as staff and leaders will take advantage of lessons learned to improve future services. Each RN will participate in performance improvement through identification of ways to improve care, reporting unexpected events or medical errors, and reporting “near misses”. As requested, the RNs will participate in data collection and documentation audits to assist the Nursing Department with quality improvement measures. Patient Safety – Each RN is responsible to promote safety for all patients served by following all applicable department policies and procedures. RNs will understand and contribute to the initiatives that are in place to improve the safety of the patients served. Additionally,a culture of patient safety is very important at MFB and this requires all employees to be able to identify and report unexpected events and near misses without the fear of reprisal or retaliation. Retaliation or intimidation towards another employee for reporting unexpected events or near misses will not be tolerated. Finally, when threats to patient safety are identified, or opportunities for improvement are noted, these will be communicated with a member of the Nursing Leadership Team in a timely manner. Service Pillar of Excellence Customer Service – Each Registered Nurse is required to demonstrate excellent customer service standards and behaviors, while interacting with patients, family members, physicians, and colleagues. Each RN must deal discreetly and sensitively with confidential information, and as needed, will perform customer service recovery with patients and families members. The RN will also take active steps to recognize unique cultural and religious needs of patients and families and integrate these diverse needs into a patient-specific plan of care that aims to exceed the expectations of each patient and family. Physician and colleague relationships – Interdisciplinary team integration and collaboration across disciplines to provide patient-centered care is a priority at Mary Free Bed. Maintaining effective working relationships with admitting and consulting physicians at Mary Free Bed is an important responsibility of each RN. In addition, each RN is responsible to develop and maintain professional working relationships with colleagues from other disciplines that are involved in the care of each patient and family. People Pillar of Excellence Employee Competency – Each RN employed at Mary Free Bed is responsible to perform within the policies, procedures, and standards of care set by the organization. This often requires demonstration of competency to meet regulatory and accreditation requirements and in alignment with recognized standards of care and best practice benchmarks. Each RN is responsible to demonstrate competency in those areas required by the department, within the defined time frame. Professional Work Environment – A culture of professionalism, respect, and accountability is critical to fulfilling the mission of Mary Free Bed Hospital. Each RN is responsible for encouraging a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, acceptance of change, enthusiasm, and pride. As opportunities for celebration and opportunities for improvement are identified, each RN will share this information with a member of the Nursing Leadership Team Employee Safety – Each employee within the Nursing Department is responsible to follow all policies and procedures related to employee safety. When risks to employee safety are identified (self or others), each RN will take appropriate steps to reduce those risks, communicate with the Nursing Supervisor(s) and to maintain a physical work environment that reflects the high quality nursing services delivered at Mary Free Bed. Staff Selection, Development and Mentoring – As requested by a member of the Nursing Leadership Team, MFB RNs assist with employee selection and orientation process for new team members. Interview questions and feedback will be presented professionally and tactfully, and information discussed during the interviews will remain confidential, if needed. As a preceptor, each RN will collaborate with the Nursing Supervisor and Nurse Educator to provide a comprehensive orientation for the new team member. RNs are responsible to ensure the Nurse Technician and Licensed Practical Nurse assigned to the RN and who are serving as a preceptor provide a thorough and accurate orientation for the new team member. Student Preceptor and Mentoring – As assigned by a Nursing Supervisor or Nurse Educator, each RN will collaborate with colleagues, the Nursing Supervisor and Nurse Educator to provide a valuable clinical rotation for RN students. Financial Performance Pillar of Excellence Fiscal Responsibility – Each RN will follow departmental policies and procedures related to payroll practices, patient chargeable items and other opportunities to provide high-value nursing care at a reasonable price to our customers. As opportunities for cost savings and efficiency are identified, these will be shared with the appropriate member of the Nursing Leadership Team. Furthermore, all RNs will obtain skill set needed to participate in the growth of strategic programs within MFB; Baclofen and Botox. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Licensure: Registered nurse in the state of Michigan. Education: Associates degree in nursing is required. Bachelor’s degree preferred. Certification as a Registered Rehabilitation Nurse is preferred and will be encouraged for all MFB RNs. CRRN Requirement: All newly hired staff will be required to become CRRN certified prior to their 3 year anniversary with Mary Free Bed. This requirement will apply to all RNs that work on the 3rd or 4th floor. Current Basic Life Support (BLS) certification Experience: Previous experience as a RN, especially in a rehabilitation or acute care setting, is preferred but not required. Strong critical thinking, decision-making, delegation, and leadership skills are required to work as a RN in the Nursing Department at MFB. Time management and organizational skills are very important, as well as effective written and verbal communication skills. Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively. Physical Demands/Work Environment: The work environment described here are representative of those an employee will encounter while working as a RN at Mary Free Bed. The ability to perform these tasks are required in order to provide the necessary patient care required by MFB patients: Required to stand, sit, talk, type, read, and hear Required to use hands and arms to handle, feel, carry and work Required to frequently stand, walk, bend, kneel, and rise from a kneeling position while performing patient care. Required to be independently mobile, with frequent bending, and reaching overhead, for activities such as positioning and transferring of patients and equipment. Must be able to exert 20 to 35 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects(*). Due to possible exposure to blood-borne pathogens and hazardous materials, must be able to understand and follow department policies related to employee safety. Must be competent with computer systems for the purpose of documenting patient care. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 12, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement: Restoring hope and freedom through Rehabilitation Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Essential Job Responsibilities: Prioritize inpatient referrals based on tentative admission dates, payer type and referral source. Perform eligibility and benefit verification of identified insurance coverage for each inpatient referral. Initiate electronic and/or telephone inquiries to the appropriate parties including third party payers, employers, and/or managed care organizations, sharing information as necessary in order to secure, record, and electronically enter data confirming patient has benefits for inpatient rehabilitation. Communicate need to pre-certify admission to Utilization Review/Reimbursement Coordinator. Analyze the available documentation and use software and/or other listings or information, including the data gathered during the third-party eligibility and benefit verification, in order to calculate the amounts expected to be received from the payer and the amount owed by the patient or his/her responsible party. Meet with each new inpatient after admission to review and verify patient data and insurance information and consents. Provides information to patients on Patient Rights, Advance Directives, Notice of Privacy Practices, Medicare Patient Appeal Rights, and other required documents. Accurately generates patient specific Benefit Summary Forms, updating benefit information as needed, and distributes to patient/representative and appropriate internal parties on a timely basis. Help insured patient navigate their eligibility and benefits and help un-insured/under insured patient access programs that can assist them by referring them to MFB’s IP Financial Counselor. Update Access Management Registration with any changes. Scan signed registration packet documentation into EMR. Begin CFA review process to preliminarily determine patient eligibility and give an estimate of possible award level. Act as support staff for the IP Financial Counselor as needed Customer Service Responsibilities: Demonstrates excellent customer service behaviors consistent with organizational and departmental standards. Consistently promotes teamwork and direct communication with co-workers. Deals discretely and sensitively with confidential information. Responsibilities in Quality Improvement: Contributes by identifying problems and seeking solutions. Promotes patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Associates Degree or equivalent business classes/medical office experience Understanding of medical terminology and clinical rehabilitation Time management skills to handle multiple, competing demands and priorities and work effectively under pressure. Strong, effective organization and interpersonal skills, oral and written. Collaborative team style and open communication, including with other departments. Ability to work independently as well as in a group. Excellent analysis and problem-solving skills. Demonstrated commitment to organizational mission with a “whatever it takes” attitude to get the job done. Credible and trustworthy. Intermediate knowledge of Microsoft Office Suite (Word, Excel, PowerPoint). Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); able to lift, carry, push, pull, up to 10 pounds occasionally; able to sit for the majority of the time, but may involve brief periods of time walking or standing; able to use keyboard frequently (1/3 to 2/3 of the time) Other Preferred Job Qualifications: Three to five years’ hospital medical billing experience 12 to 18 months hospital medical billing experience In-depth knowledge of payer billing regulations IRF medical billing experience Knowledge of ICD-9-CM and CPT coding classification systems Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 12, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Summary: The primary purpose of your job position is to assist Nursing Services in the day-to-day recording and charting of medical and/or administrative information in accordance with federal, state and local standards, guidelines and regulations that govern medical records, and as may be required by the Director of Nursing/Designee. Essential Job Responsibilities: Know, understand, incorporate, and demonstrate the Mission, Vision, Values of Mary Free Bed in behaviors, practices, and decisions. Consistently demonstrate (leads by example) Mary Free Bed Values to all internal and external customers (residents, visitors, volunteers, and associates.) Create and maintain an atmosphere of warmth, propagating a calm environment throughout the community. Execute assignments in a culture that is shared and collaborative. Record medical and administrative information in accordance with established charting and documentation policies and procedures. As assigned Maintain the daily census report. Maintain an up-to-date roster of residents for the neighborhood. Answer telephone, route calls to appropriate person, deliver messages, handle in/outgoing faxes, copy documents, etc. Record appropriate resident identification data on designated medical records, wristbands, ID cards, etc. as required. Keep nursing service personnel informed of resident’s appointments and assist in making resident appointments including transportation for diagnostic and therapeutic services. Complete paperwork to admit, transfer, and discharge residents. Assist in arranging for transportation, packing resident’s belongings, escorting them to discharge, area, loading, etc. Forward new diet orders and/or diet changes to the Dining Services Director. Forward completed charts of discharged residents to the Medical Records Department. Keep charts updated with appropriate tags to match current payor source and/or physician. Enters information and documentation accurately in Care Tracker in accordance with company policy, practice and standards. Attend and participate in scheduled training, in-service training, mandatory annual in-service training and educational classes as required/needed. Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the community policies and procedures. Other duties as assigned. Essential Job Qualifications (Knowledge, Education, and Training Requirements): High School Diploma or equivalent. Basic knowledge of medical terminology and nursing practice is preferred. Basic to intermediate proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system in PC LAN environment. Ability to type with speed and accuracy. Ability to utilize and maintain standard office equipment, e.g., copier, printer, fax shredder, phone system, personnel computer, etc. Previous experience working in long-term care or with the geriatric population preferred. Must possess superior customer service skills and professionalism. Must possess outstanding verbal and written communication skills. Ability to adapt to ongoing change and work in a fast-paced, customer-driven environment. Possesses interpersonal and relationship building skills to work in a cross-functional team as well as the ability to work with residents based on their cognitive ability. Self-starter, highly motivated with a high productivity level. Possesses a high degree of personal accountability, responsibility and strong decision making abilities Must possess the ability to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization. Physical and Mental Requirements and Working Conditions: Must be able to adapt to frequently changing work parameters. Must be able to see, hear and smell or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Primarily works inside with frequent kneeling, crouching, reaching, lifting, sitting, walking, bending and lifting. Must be able to push, pull, move and or lift a minimum of 25 pounds to a minimum height of 3 ½ feet and be able to push, pull, move and or carry such weight a minimum distance of 10 feet. May be necessary to assist in the evacuation of residents in emergency situations. Must be able to speak, read and write the English language in an understandable manner. Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times hostile individuals within the community. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public. May be required to work beyond normal working hours, on weekends and other positions temporarily when necessary and may be subject to call back during emergency conditions. May be required to work on shifts other then those which originally hired.
Mary Free Bed Rehabilitation Hospital US Michigan Saginaw 48602
Aug 12, 2019
Full-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mary Free Bed at Covenant Health Care provides inpatient rehabilitation care for patients in the Saginaw and surrounding regions. Mary Free Bed Nursing Care Assistants working in this location have the opportunity to receive support from both organizations, and are expected to follow all applicable policies and procedures that apply to our work. In this job description, the term “Nursing Department” refers to all care and responsibilities that the nursing staff provide to the patients that we serve. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Nursing Care Assistants provide important patient care within the Nursing Department. Under the direction of the registered nurse assigned to each patient, this non-licensed team member assists with patient care and other department activities as outlined in this job description, and communicates effectively with the RN responsible for each patient. Work performed by each Nursing Care Assistant must support the mission, vision, and values of Mary Free Bed. Age Specific Responsibility: Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his or her age-specific needs, and to provide the care needed as described in the department’s policies and procedures. Essential Job Responsibilities: Quality Pillar of Excellence Patient Care – The Nursing Care Assistant providesdirect patient care, as delegated by the RN and in accordance with this job description and applicable departmental policies and procedures. Patient care performed by a NCA includes, but is not limited to, the following: Collects and monitors data and reports physiological, psychological, socio-cultural, and spiritual needs of the patient and families as directed by and in coordination with the patient’s assigned RN. Obtains and records vital signs, height, weight and other data as requested, using appropriate equipment and technique. Provides direct patient care including feeding, collecting urine and stool specimens, patient hygiene, recording intake and output, and other responsibilities as outlined in department policies. Acts as a safety attendant, as assigned, providing direct supervision under the direction of the RN to maintain the safety of the patient. May monitor patients via virtual monitoring system and utilize microphone headset to communicate effectively to monitor patients. Answers call lights in a timely, respectful manner. Documents care via computer/written patient record according to department policies, including content and timeliness of documentation. Provides input to the RN for use in an individualized plan of care for each patient Assists the patient and family in learning appropriate self-care techniques, within the scope of the Nursing Care Assistant. Ambulates, transports, and positions patients with proper body mechanics, applying o utilizing special equipment as necessary. Provides diversion activities, comforts and supports patients and their family members. Transports patients in a safe and timely manner to facilitate patient diagnostic testing and therapy sessions, as needed. Communicates with other team members in order to ensure continuity of care and coordination of services. Maintains the patient’s living environment in a clean, safe manner. Cleans patient areas, work areas, and equipment, as needed. Communicates any equipment malfunctions to the Central Supply Department or Nursing Leadership Team, and removes equipment from patient care in accordance with department policies. Assists with collection of quality data, as assigned by the RN, Clinical Care Coordinator, or Nurse Manager. Demonstrates appropriate use of all patient care equipment, in accordance with departmental policies. Communication – Each staff member in the Nursing Department is responsible to communicate in a timely, professional and respectful manner at all times. Responsibilities of the Nursing Care Assistant include, but are not limited to: Patients and their families or visitors are treated with kindness and respect. Customers, physicians, and other staff members are treated with kindness and respect. Maintains effective working relationships with employees throughout the organization. Each employee treats patient call lights as a primary communication method between the patient and the caregiver, and promptly responds to call lights, in person, as soon as possible. Delivers care in a manner that is culturally sensitive and preserves the dignity and rights of each patient. Deals discreetly and sensitively with confidential information, and follows all hospital policies related to protected health information. Service Pillar of Excellence Customer Service – Each Nursing Care Assistant is required to demonstrate excellent customer service standards and behaviors in all interactions with colleagues, patients, family members, physicians, and other customers. The Mary Free Bed Standards of Behavior outlines expectations for performance in this area. This employee is responsible to understand how patient satisfaction is measured within the nursing department, the expectations related to customer service, and the action plans that are in place to improve the satisfaction of MFB at Covenant customers. People Pillar of Excellence Employee communication – The Nursing Care Assistantunderstands that communication with hospital and department leadership occurs in many ways, and that it is the responsibility of each employee to be aware of policy and practice changes. This information is shared through various methods such as administrative bulletins, staff meetings, bulletin board postings, email, department newsletters, individual discussions, and on the MFB intranet (InsideMFB). Employee training and competency assessments – Each Nursing Care Assistantis responsible to complete all required training and competency assessments prior to the posted deadlines. Questions about required education and competency modules should be addressed to a nurse educator or a member of the Nursing Leadership Team to ensure that the requirements are completed prior to the deadlines. Performance evaluations –Each Nursing Care Assistantwill meet with a member of the Nursing Leadership Team to complete an annual performance evaluation prior to the department or organizational deadline. The employee will provide input when reviewing goals and performance from the completed review period. The employee will work with the Nursing Leadership Team member to review organizational and departmental action plans, and to identify personal goals for the upcoming review period. If functioning as a preceptor, each NCA will collaborate with the assigned RN, Nursing Leadership Team member and Nurse Educator to provide a thorough and accurate orientation for the new team member. Safety policies – Each employee is responsible to demonstrate knowledge of and performance in accordance with hospital and department safety and infection control policies and procedures. Maintains a safe and clean working environment for the benefit of patients and staff. Financial Performance Pillar of Excellence Fiscal Responsibility – Nursing Care Assistants have the following responsibilities related to fiscal responsibility: Documents patient chargeable items according to department policies. Avoids duplication and waste of supplies. Arrives to work on time and works throughout the shift, unless taking a designated break. If the Nursing Care Assistant does not have work to do, he/she asks a RN or a Nursing Leadership Team member for work to avoid downtime. Avoids overtime, and if overtime is expected, communicates this in advance with the Nursing Leadership Team member so that alternatives can be explored. The Nursing Care Assistantis also responsible for other department and patient-related tasks, as assigned, and in alignment with departmental policies and procedures. Performs assignments as directed by management, and provides input on new services or revisions to new/existing policies and procedures as appropriate. Essential Job Qualifications: Licensure Requirements: None Education: High school graduate or equivalent GED required. Certified Nursing Assistant preferred. Current American Heart Association BLS Course for HealthCare Providers Physical Demands/Work Environment : The work environment described here are representative of those an employee will encounter while working as a Nursing Care Assistant at Mary Free Bed at Covenant. The ability to perform these tasks are required in order to provide the necessary patient care required by MFB patients: Required to stand, sit, talk, type, read, and hear, required to use hands and arms to handle, feel, carry and work, required to frequently stand, walk, bend, kneel, and rise from a kneeling position while performing patient care, required to be independently mobile, with frequent bending, and reaching overhead, for activities such as positioning and transferring of patients and equipment, Must be able to exert 20 to 35 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects(*). Due to possible exposure to blood-borne pathogens and hazardous materials, must be able to understand and follow department policies related to employee safety. Must be competent with computer systems for the purpose of documenting patient care. Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively. Experience : None required. Previous experience as a nurse technician or nursing assistant is preferred. Understanding of medical technology and rehabilitation care is preferred. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Saginaw 48602
Aug 12, 2019
Part-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mary Free Bed at Covenant Health Care provides inpatient rehabilitation care for patients in the Saginaw and surrounding regions. Mary Free Bed Nursing Care Assistants working in this location have the opportunity to receive support from both organizations, and are expected to follow all applicable policies and procedures that apply to our work. In this job description, the term “Nursing Department” refers to all care and responsibilities that the nursing staff provide to the patients that we serve. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Nursing Care Assistants provide important patient care within the Nursing Department. Under the direction of the registered nurse assigned to each patient, this non-licensed team member assists with patient care and other department activities as outlined in this job description, and communicates effectively with the RN responsible for each patient. Work performed by each Nursing Care Assistant must support the mission, vision, and values of Mary Free Bed. Age Specific Responsibility: Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his or her age-specific needs, and to provide the care needed as described in the department’s policies and procedures. Essential Job Responsibilities: Quality Pillar of Excellence Patient Care – The Nursing Care Assistant providesdirect patient care, as delegated by the RN and in accordance with this job description and applicable departmental policies and procedures. Patient care performed by a NCA includes, but is not limited to, the following: Collects and monitors data and reports physiological, psychological, socio-cultural, and spiritual needs of the patient and families as directed by and in coordination with the patient’s assigned RN. Obtains and records vital signs, height, weight and other data as requested, using appropriate equipment and technique. Provides direct patient care including feeding, collecting urine and stool specimens, patient hygiene, recording intake and output, and other responsibilities as outlined in department policies. Acts as a safety attendant, as assigned, providing direct supervision under the direction of the RN to maintain the safety of the patient. May monitor patients via virtual monitoring system and utilize microphone headset to communicate effectively to monitor patients. Answers call lights in a timely, respectful manner. Documents care via computer/written patient record according to department policies, including content and timeliness of documentation. Provides input to the RN for use in an individualized plan of care for each patient Assists the patient and family in learning appropriate self-care techniques, within the scope of the Nursing Care Assistant. Ambulates, transports, and positions patients with proper body mechanics, applying o utilizing special equipment as necessary. Provides diversion activities, comforts and supports patients and their family members. Transports patients in a safe and timely manner to facilitate patient diagnostic testing and therapy sessions, as needed. Communicates with other team members in order to ensure continuity of care and coordination of services. Maintains the patient’s living environment in a clean, safe manner. Cleans patient areas, work areas, and equipment, as needed. Communicates any equipment malfunctions to the Central Supply Department or Nursing Leadership Team, and removes equipment from patient care in accordance with department policies. Assists with collection of quality data, as assigned by the RN, Clinical Care Coordinator, or Nurse Manager. Demonstrates appropriate use of all patient care equipment, in accordance with departmental policies. Communication – Each staff member in the Nursing Department is responsible to communicate in a timely, professional and respectful manner at all times. Responsibilities of the Nursing Care Assistant include, but are not limited to: Patients and their families or visitors are treated with kindness and respect. Customers, physicians, and other staff members are treated with kindness and respect. Maintains effective working relationships with employees throughout the organization. Each employee treats patient call lights as a primary communication method between the patient and the caregiver, and promptly responds to call lights, in person, as soon as possible. Delivers care in a manner that is culturally sensitive and preserves the dignity and rights of each patient. Deals discreetly and sensitively with confidential information, and follows all hospital policies related to protected health information. Service Pillar of Excellence Customer Service – Each Nursing Care Assistant is required to demonstrate excellent customer service standards and behaviors in all interactions with colleagues, patients, family members, physicians, and other customers. The Mary Free Bed Standards of Behavior outlines expectations for performance in this area. This employee is responsible to understand how patient satisfaction is measured within the nursing department, the expectations related to customer service, and the action plans that are in place to improve the satisfaction of MFB at Covenant customers. People Pillar of Excellence Employee communication – The Nursing Care Assistantunderstands that communication with hospital and department leadership occurs in many ways, and that it is the responsibility of each employee to be aware of policy and practice changes. This information is shared through various methods such as administrative bulletins, staff meetings, bulletin board postings, email, department newsletters, individual discussions, and on the MFB intranet (InsideMFB). Employee training and competency assessments – Each Nursing Care Assistantis responsible to complete all required training and competency assessments prior to the posted deadlines. Questions about required education and competency modules should be addressed to a nurse educator or a member of the Nursing Leadership Team to ensure that the requirements are completed prior to the deadlines. Performance evaluations –Each Nursing Care Assistantwill meet with a member of the Nursing Leadership Team to complete an annual performance evaluation prior to the department or organizational deadline. The employee will provide input when reviewing goals and performance from the completed review period. The employee will work with the Nursing Leadership Team member to review organizational and departmental action plans, and to identify personal goals for the upcoming review period. If functioning as a preceptor, each NCA will collaborate with the assigned RN, Nursing Leadership Team member and Nurse Educator to provide a thorough and accurate orientation for the new team member. Safety policies – Each employee is responsible to demonstrate knowledge of and performance in accordance with hospital and department safety and infection control policies and procedures. Maintains a safe and clean working environment for the benefit of patients and staff. Financial Performance Pillar of Excellence Fiscal Responsibility – Nursing Care Assistants have the following responsibilities related to fiscal responsibility: Documents patient chargeable items according to department policies. Avoids duplication and waste of supplies. Arrives to work on time and works throughout the shift, unless taking a designated break. If the Nursing Care Assistant does not have work to do, he/she asks a RN or a Nursing Leadership Team member for work to avoid downtime. Avoids overtime, and if overtime is expected, communicates this in advance with the Nursing Leadership Team member so that alternatives can be explored. The Nursing Care Assistantis also responsible for other department and patient-related tasks, as assigned, and in alignment with departmental policies and procedures. Performs assignments as directed by management, and provides input on new services or revisions to new/existing policies and procedures as appropriate. Essential Job Qualifications: Licensure Requirements: None Education: High school graduate or equivalent GED required. Certified Nursing Assistant preferred. Current American Heart Association BLS Course for HealthCare Providers Physical Demands/Work Environment : The work environment described here are representative of those an employee will encounter while working as a Nursing Care Assistant at Mary Free Bed at Covenant. The ability to perform these tasks are required in order to provide the necessary patient care required by MFB patients: Required to stand, sit, talk, type, read, and hear, required to use hands and arms to handle, feel, carry and work, required to frequently stand, walk, bend, kneel, and rise from a kneeling position while performing patient care, required to be independently mobile, with frequent bending, and reaching overhead, for activities such as positioning and transferring of patients and equipment, Must be able to exert 20 to 35 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects(*). Due to possible exposure to blood-borne pathogens and hazardous materials, must be able to understand and follow department policies related to employee safety. Must be competent with computer systems for the purpose of documenting patient care. Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively. Experience : None required. Previous experience as a nurse technician or nursing assistant is preferred. Understanding of medical technology and rehabilitation care is preferred. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Saginaw 48602
Aug 12, 2019
Part-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mary Free Bed at Covenant Health Care provides inpatient rehabilitation care for patients in the Saginaw and surrounding regions. Mary Free Bed Nursing Care Assistants working in this location have the opportunity to receive support from both organizations, and are expected to follow all applicable policies and procedures that apply to our work. In this job description, the term “Nursing Department” refers to all care and responsibilities that the nursing staff provide to the patients that we serve. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Nursing Care Assistants provide important patient care within the Nursing Department. Under the direction of the registered nurse assigned to each patient, this non-licensed team member assists with patient care and other department activities as outlined in this job description, and communicates effectively with the RN responsible for each patient. Work performed by each Nursing Care Assistant must support the mission, vision, and values of Mary Free Bed. Age Specific Responsibility: Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his or her age-specific needs, and to provide the care needed as described in the department’s policies and procedures. Essential Job Responsibilities: Quality Pillar of Excellence Patient Care – The Nursing Care Assistant providesdirect patient care, as delegated by the RN and in accordance with this job description and applicable departmental policies and procedures. Patient care performed by a NCA includes, but is not limited to, the following: Collects and monitors data and reports physiological, psychological, socio-cultural, and spiritual needs of the patient and families as directed by and in coordination with the patient’s assigned RN. Obtains and records vital signs, height, weight and other data as requested, using appropriate equipment and technique. Provides direct patient care including feeding, collecting urine and stool specimens, patient hygiene, recording intake and output, and other responsibilities as outlined in department policies. Acts as a safety attendant, as assigned, providing direct supervision under the direction of the RN to maintain the safety of the patient. May monitor patients via virtual monitoring system and utilize microphone headset to communicate effectively to monitor patients. Answers call lights in a timely, respectful manner. Documents care via computer/written patient record according to department policies, including content and timeliness of documentation. Provides input to the RN for use in an individualized plan of care for each patient Assists the patient and family in learning appropriate self-care techniques, within the scope of the Nursing Care Assistant. Ambulates, transports, and positions patients with proper body mechanics, applying o utilizing special equipment as necessary. Provides diversion activities, comforts and supports patients and their family members. Transports patients in a safe and timely manner to facilitate patient diagnostic testing and therapy sessions, as needed. Communicates with other team members in order to ensure continuity of care and coordination of services. Maintains the patient’s living environment in a clean, safe manner. Cleans patient areas, work areas, and equipment, as needed. Communicates any equipment malfunctions to the Central Supply Department or Nursing Leadership Team, and removes equipment from patient care in accordance with department policies. Assists with collection of quality data, as assigned by the RN, Clinical Care Coordinator, or Nurse Manager. Demonstrates appropriate use of all patient care equipment, in accordance with departmental policies. Communication – Each staff member in the Nursing Department is responsible to communicate in a timely, professional and respectful manner at all times. Responsibilities of the Nursing Care Assistant include, but are not limited to: Patients and their families or visitors are treated with kindness and respect. Customers, physicians, and other staff members are treated with kindness and respect. Maintains effective working relationships with employees throughout the organization. Each employee treats patient call lights as a primary communication method between the patient and the caregiver, and promptly responds to call lights, in person, as soon as possible. Delivers care in a manner that is culturally sensitive and preserves the dignity and rights of each patient. Deals discreetly and sensitively with confidential information, and follows all hospital policies related to protected health information. Service Pillar of Excellence Customer Service – Each Nursing Care Assistant is required to demonstrate excellent customer service standards and behaviors in all interactions with colleagues, patients, family members, physicians, and other customers. The Mary Free Bed Standards of Behavior outlines expectations for performance in this area. This employee is responsible to understand how patient satisfaction is measured within the nursing department, the expectations related to customer service, and the action plans that are in place to improve the satisfaction of MFB at Covenant customers. People Pillar of Excellence Employee communication – The Nursing Care Assistantunderstands that communication with hospital and department leadership occurs in many ways, and that it is the responsibility of each employee to be aware of policy and practice changes. This information is shared through various methods such as administrative bulletins, staff meetings, bulletin board postings, email, department newsletters, individual discussions, and on the MFB intranet (InsideMFB). Employee training and competency assessments – Each Nursing Care Assistantis responsible to complete all required training and competency assessments prior to the posted deadlines. Questions about required education and competency modules should be addressed to a nurse educator or a member of the Nursing Leadership Team to ensure that the requirements are completed prior to the deadlines. Performance evaluations –Each Nursing Care Assistantwill meet with a member of the Nursing Leadership Team to complete an annual performance evaluation prior to the department or organizational deadline. The employee will provide input when reviewing goals and performance from the completed review period. The employee will work with the Nursing Leadership Team member to review organizational and departmental action plans, and to identify personal goals for the upcoming review period. If functioning as a preceptor, each NCA will collaborate with the assigned RN, Nursing Leadership Team member and Nurse Educator to provide a thorough and accurate orientation for the new team member. Safety policies – Each employee is responsible to demonstrate knowledge of and performance in accordance with hospital and department safety and infection control policies and procedures. Maintains a safe and clean working environment for the benefit of patients and staff. Financial Performance Pillar of Excellence Fiscal Responsibility – Nursing Care Assistants have the following responsibilities related to fiscal responsibility: Documents patient chargeable items according to department policies. Avoids duplication and waste of supplies. Arrives to work on time and works throughout the shift, unless taking a designated break. If the Nursing Care Assistant does not have work to do, he/she asks a RN or a Nursing Leadership Team member for work to avoid downtime. Avoids overtime, and if overtime is expected, communicates this in advance with the Nursing Leadership Team member so that alternatives can be explored. The Nursing Care Assistantis also responsible for other department and patient-related tasks, as assigned, and in alignment with departmental policies and procedures. Performs assignments as directed by management, and provides input on new services or revisions to new/existing policies and procedures as appropriate. Essential Job Qualifications: Licensure Requirements: None Education: High school graduate or equivalent GED required. Certified Nursing Assistant preferred. Current American Heart Association BLS Course for HealthCare Providers Physical Demands/Work Environment : The work environment described here are representative of those an employee will encounter while working as a Nursing Care Assistant at Mary Free Bed at Covenant. The ability to perform these tasks are required in order to provide the necessary patient care required by MFB patients: Required to stand, sit, talk, type, read, and hear, required to use hands and arms to handle, feel, carry and work, required to frequently stand, walk, bend, kneel, and rise from a kneeling position while performing patient care, required to be independently mobile, with frequent bending, and reaching overhead, for activities such as positioning and transferring of patients and equipment, Must be able to exert 20 to 35 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects(*). Due to possible exposure to blood-borne pathogens and hazardous materials, must be able to understand and follow department policies related to employee safety. Must be competent with computer systems for the purpose of documenting patient care. Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively. Experience : None required. Previous experience as a nurse technician or nursing assistant is preferred. Understanding of medical technology and rehabilitation care is preferred. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Grand Rapids 49503
Aug 12, 2019
Part-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary Provides continuous observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors. Summons the nursing staff if the patient requires assistance. Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies. Essential Job Responsibilities Demonstrates understanding and proficiency of the use of the AvaSys TeleSitter Solution software. Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance. Demonstrates the knowledge and skill necessary to support the appropriate care to this patient population based on the patients individualized treatment plan as delegated by the RN. Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment. Arranges meal break times with nurse and informs nurse prior to leaving monitoring station for any reason so that relief may be provided to ensure constant patient observation. Provides patient with explanations as necessary, but does not counsel or provide opinions. Demonstrates behaviors in line with Service Excellence. Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge Nurse or Clinical Care Coordinator. Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs. Essential Job Qualifications (Knowledge, Education, and Training Requirements) High school graduate of G.E.D. with general knowledge of the hospital setting Completion of Hospital Orientation Previous experience in a hospital environment required Previous Clinical experience preferred Previous Direct Patient Care experience preferred Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty. Ability to communicate effectively with patients using a microphone and headset Ability to communicate with hospital staff and respond quickly to patient behavioral changes. Ability to use discretion and courtesy when working with patients, visitors, and staff Basic computer operation skills Basic Microsoft windows experience Efficiency in multitasking Ability to prioritize simultaneous situations Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital US Michigan Saginaw 48602
Aug 12, 2019
Part-time
Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mary Free Bed at Covenant Health Care provides inpatient rehabilitation care for patients in the Saginaw and surrounding regions. Mary Free Bed RNs working in this location have the opportunity to receive support from both organizations, and are expected to follow all applicable policies and procedures that apply to our work. In this job description, the term “Nursing Department” refers to all care and responsibilities that the nursing staff provide to the patients that we serve. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Registered Nurses at Mary Free Bed at Covenant are a key member of the multi-disciplinary team that collaborates together to provide patient-centered care. Within the Nursing Department, RNs coordinate, direct, delegate, and provide care to multiple patients. Using a patient and family-centered care approach, each RN develops relationships with patients, families, and colleagues that enhance the quality of care provided. Nursing care is performed with compassion and courtesy, and each RN is responsible to follow departmental policies and service standards. Patient and family education is a primary focus of rehabilitation nursing, and is a critical aspect of the interdisciplinary team’s efforts to assist patients to gain independence, apply adaptation strategies, and return to home. Essential Job Responsibilities: Quality Pillar of Excellence Quality Nursing Care – The Registered Nurse is responsible for all nursing care provided to patients at Mary Free Bed at Covenant. Through careful assessment of each patient, interdisciplinary collaboration, and critical thinking, each RN develops and/or follows a patient-centered plan of care that aligns with the priorities and plans developed by the attending physician and other disciplines. The RN coordinates care for non-licensed staff through delegation and follow-up, to assure that all care provided follows departmental policies and procedures. Quality Improvement – Mary Free Bed is committed to providing rehabilitation services that are of the highest possible quality. Opportunities for improvement are valued, as staff and leaders will take advantage of lessons learned to improve future services. Each RN will participate in performance improvement through identification of ways to improve care, reporting unexpected events or medical errors, and reporting “near misses”. As requested, the RNs will participate in data collection and documentation audits to assist the Nursing Department with quality improvement measures. Patient Safety – Each RN is responsible to promote safety for all patients served by following all applicable department policies and procedures. RNs will understand and contribute to the initiatives that are in place to improve the safety of the patients served. Additionally,a culture of patient safety is very important at MFB and this requires all employees to be able to identify and report unexpected events and near misses without the fear of reprisal or retaliation. Retaliation or intimidation towards another employee for reporting unexpected events or near misses will not be tolerated. Finally, when threats to patient safety are identified, or opportunities for improvement are noted, these will be communicated with a member of the Nursing Leadership Team in a timely manner. Service Pillar of Excellence Customer Service – Each Registered Nurse is required to demonstrate excellent customer service standards and behaviors, while interacting with patients, family members, physicians, and colleagues. The Mary Free Bed Standards of Behavior outlines expectations for performance in this area. Each RN must deal discreetly and sensitively with confidential information, and as needed, will perform customer service recovery with patients and families members. The RN will also take active steps to recognize unique cultural and religious needs of patients and families and integrate these diverse needs into a patient-specific plan of care that aims to exceed the expectations of each patient and family. Physician and colleague relationships – Interdisciplinary team integration and collaboration across disciplines to provide patient-centered care is a priority at Mary Free Bed. Maintaining effective working relationships with admitting and consulting physicians is an important responsibility of each RN. In addition, each RN is responsible to develop and maintain professional working relationships with colleagues from other disciplines that are involved in the care of each patient and family. People Pillar of Excellence Employee Competency – Each RN employed at Mary Free Bed at Covenant is responsible to perform within the policies, procedures, and standards of care set by the organization. This often requires demonstration of competency to meet regulatory and accreditation requirements and in alignment with recognized standards of care and best practice benchmarks. Each RN is responsible to demonstrate competency in those areas required by the department, within the defined time frame. Professional Work Environment – A culture of professionalism, respect, and accountability is critical to fulfilling the mission of Mary Free Bed at Covenant. Each RN is responsible for encouraging a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, acceptance of change, enthusiasm, and pride. As opportunities for celebration and opportunities for improvement are identified, each RN will share this information with a member of the Nursing Leadership Team. Employee Safety – Each employee within the Nursing Department is responsible to follow all policies and procedures related to employee safety. When risks to employee safety are identified (self or others), each RN will take appropriate steps to reduce those risks, communicate with the Nursing Supervisor(s) and to maintain a physical work environment that reflects the high quality nursing services delivered at Mary Free Bed at Covenant. Staff Selection, Development and Mentoring – As requested by a member of the Nursing Leadership Team, MFB RNs assist with employee selection and the orientation process for new team members. Interview questions and feedback will be presented professionally and tactfully, and information discussed during the interviews will remain confidential, if needed. As a preceptor, each RN will collaborate with the Clinical Care Coordinator and Nurse Educator to provide a comprehensive orientation for the new team member. RNs are responsible to ensure the Nursing Care Assistant assigned to the RN, and who is serving as a preceptor, provides a thorough and accurate orientation for the new team member. Student Preceptor and Mentoring – As assigned by a Clinical Care Coordinator or Nurse Educator, each RN will collaborate with colleagues, the Clinical Care Coordinator and Nurse Educator to provide a valuable clinical rotation for RN students. Financial Performance Pillar of Excellence Fiscal Responsibility – Each RN will follow departmental policies and procedures related to payroll practices, patient chargeable items and other opportunities to provide high-value nursing care at a reasonable price to our customers. As opportunities for cost savings and efficiency are identified, these will be shared with the appropriate member of the Nursing Leadership Team. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Licensure: Registered nurse in the state of Michigan. Education: Associates degree in nursing is required. Bachelor’s degree preferred. Certification as a Registered Rehabilitation Nurse is preferred and will be encouraged for all MFB RNs. Current Basic Life Support (BLS) certification Experience: Previous experience as a RN, especially in a rehabilitation or acute care setting, is preferred but not required. Strong critical thinking, decision-making, delegation, and leadership skills are required to work as a RN in the Nursing Department at MFB at Covenant. Time management and organizational skills are very important, as well as effective written and verbal communication skills. Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively. Physical Demands/Work Environment: The work environment described here are representative of those an employee will encounter while working as a RN at Mary Free Bed. The ability to perform these tasks are required in order to provide the necessary patient care required by MFB patients: Required to stand, sit, talk, type, read, and hear Required to use hands and arms to handle, feel, carry and work Required to frequently stand, walk, bend, kneel, and rise from a kneeling position while performing patient care. Required to be independently mobile, with frequent bending, and reaching overhead, for activities such as positioning and transferring of patients and equipment. Must be able to exert 20 to 35 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects(*). Due to possible exposure to blood-borne pathogens and hazardous materials, must be able to understand and follow department policies related to employee safety. Must be competent with computer systems for the purpose of documenting patient care. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.