Mary Free Bed Rehabilitation Hospital

66 job(s) at Mary Free Bed Rehabilitation Hospital

Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 14, 2018
As needed
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation.   Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Provides physical therapy services as assigned by, and under the supervision of, a physical therapist.  Keeps treatment skills updated through continuing education, evidence based research, and program development. Perform job responsibilities in accordance with the program’s strategic objectives and goals to carry out organizational strategic objectives.   Essential Job Responsibilities: Each job responsibility is related to the MFB Pillars of Excellence. The responsibility is identified to a pillar by the following letters: Q (Quality), S (Service), P (People), G (Growth),   F (Financial). Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation. Provides patient care. (Q) Assists the physical therapist in treatment planning and conducting evaluation procedures. Assists the physical therapist in treating patients utilizing modalities, therapeutic exercise, assistive devices, and functional activities. Provides verbal and/or written feedback to the physical therapist regarding all significant observations or changes in the patient's condition, reaction, and response to treatment. Assists the physical therapist in determining equipment and supply needs and may participate in the acquisition and inventory of these items. Functions as primary therapist in treatment of patient following evaluation and direction of physical therapist   Document’s patient’s status and progress according to established internal/external time standards and adherence to reimbursement guidelines. (Q) Communicates with others to integrate physical therapy treatment with all aspects of patient care. (Q, S) Participates in conferences/discussions and exchange of written records with other interdisciplinary team members as directed by the physical therapist to integrate physical therapy treatment plan. Instructs the patient and the family in physical therapy procedures as part of providing patient and family education including written instructions as necessary.   Participates in various meetings and in-services as designated. (Q, P)   Follows all hospital policy and procedures including but not limited to patient confidentiality and infection control. (Q)   Meets or exceeds program productivity expectations. (F)   Provides discipline specific coverage (following cross training) within the Mary Free Bed system as requested. (F, S)   Supports program operations as assigned. (Q, S, P, G, F)   Functions as patient advocate. (S)   Demonstrates competence in relevant software and hardware required to meet job responsibilities.  (Q)   Adheres to the Mary Free Bed Standards of Behavior when working with patients, coworkers and members of the community. (S)   Other Job Responsibilities: Serves as clinical instructor for physical therapist assistant students.  Supervises, teaches, and evaluates skills of students and volunteers.  Communicates with participating universities regarding skill levels of students.  (S, P, G)   Functions as a resource person in area of expertise. (S, G)   Participates in program development and/or research activities as assigned.  (Q, G)   Participates in orientation and training of new staff.  (Q, P)   Assists in maintaining clean and orderly treatment areas. (S)     Essential Job Qualifications (Knowledge, Education, and Training Requirements): Graduate of an accredited Physical Therapist Assistant Program. Licensure with the State of Michigan. Possesses and maintains BLS certification to meet department/program protocol. Physical Demands:  The physical ability to lift, position, and transport patients; to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb; ability to hear, speak, write, and see (correctable vision); ability to frequently lift up to 75 pounds, and occasionally lift in excess of 75 pounds; ability to frequently push, pull, or carry weight anywhere from 1 to 100+ pounds while assisting patients and moving equipment; ability to exert up to 20-50 pounds of force occasionally, 10-20 pounds of force frequently, and exert up to 10 pounds of force constantly.   Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.  
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 14, 2018
As needed
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation.   Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Assumes full responsibility for evaluating patient’s need for physical therapy.  Plans and executes individual treatment programs in accordance with the State of Michigan licensure and PT scope of practice.  Keeps treatment skills upgraded through continuing education, evidence based research, and program development.  Perform job responsibilities in accordance with the program’s strategic objectives and goals to carry out organizational strategic objectives.   Essential Job Responsibilities: Each job responsibility is related to the MFB Pillars of Excellence. The responsibility is identified to a pillar by the following letters: Q (Quality), S (Service), P (People), G (Growth),   F (Financial). Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.   Provides patient care. (Q) Evaluates patient condition. Establishes treatment goals in collaboration with patient and family as appropriate, and in collaboration with the treatment team. Treatment goals should be interdisciplinary and patient-centered whenever possible. Establishes written treatment plan, and administers treatment for each patient according to the stated goals.  Delegates responsibilities to physical therapist assistants and rehabilitation technicians as appropriate. Re-evaluates patient's status and effects of treatment.  Revises treatment plan as necessary. Reviews revised goals with patient and family as appropriate. Evaluates patient's need for medical equipment and orders the appropriate equipment as necessary.  Evaluates equipment upon delivery and instructs patient, patient's family and health care workers on its use. Participates in planning for patient discharge by considering and communicating with patient, family, community support/services and environmental limitations.   Demonstrates competence in relevant software and hardware required to meet job responsibilities. (Q)   Documents patient's status and progress through initial evaluation, progress notes, and discharge summary according to established internal/external time standards and adherence to reimbursement guidelines. (Q)   Communicates with others to integrate physical therapy treatment with all aspects of patient care. (Q,S) Participates in conferences/discussions as needed and exchange of written records with other interdisciplinary team members to integrate physical therapy treatment plan. Instructs the patient and the family in physical therapy procedures as part of  providing patient and family education including written instructions as necessary.   Attends various meetings and in-services as designated. (Q,P)   Follows all hospital policy and procedures including but not limited to patient confidentiality and infection control. (Q)   Meets or exceeds program productivity expectations. (F)   Provides discipline specific coverage (following cross training) within the Mary Free Bed system as requested .(F,S)   Adheres to the Mary Free Bed Standards of Behavior when working with patients, coworkers and members of the community. (Q,S,P)   Supports program operations as assigned. (Q, S, P, G, F)   Other Job Responsibilities: Serves as clinical instructor for physical therapy students.  Supervises, teaches, and evaluates skills of students. Communicates with participating universities regarding skill levels of students. (S) Participates in program development and/or research activities as assigned. (Q, G) Participates in orientation and training of new staff. (Q, P)   Essential Job Qualifications (Knowledge, Education, and Training Requirements): Graduate of Commission on Accreditation in Physical Therapy Education (CAPTE) Licensure with the State of Michigan. Possesses and maintains BLS certification to meet department/program protocol. Physical Demands The physical ability to lift, position, and transport patients. The ability to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb. The ability to hear, speak, write, and see (correctable vision). The ability to frequently lift up to 75 pounds, and occasionally lift in excess of 75 pounds. The ability to occasionally push, pull, or carry weight anywhere from 1 to 100+ pounds while assisting patients and moving equipment. The ability to exert up to 20-50 pounds of force occasionally, 10-20 pounds of force frequently, and exert up to 10 pounds of force constantly. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.  
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 14, 2018
As needed
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.   Summary: Provides occupational therapy services as assigned by, and under the supervision of, an occupational therapist.  Keeps treatment skills updated through continuing education, evidence based research, and program development. Perform job responsibilities in accordance with the program’s strategic objectives and goals to carry out organizational strategic objectives.   Essential Job Responsibilities: Each job responsibility is related to the MFB Pillars of Excellence. The responsibility is identified to a pillar by the following letters: Q (Quality), S (Service), P (People), G (Growth),   F (Financial). Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation. Provides patient care. (Q) Assists occupational therapist in treatment planning and conducting evaluation procedures. Assists the occupational therapist in treating patients utilizing modalities, therapeutic exercise, assistive devices, and functional activities. Provides verbal and/or written feedback to primary occupational therapist regarding all significant observations or changes in the patient’s condition, reaction, and response to treatment. Aids the occupational therapist in estimating equipment and supply needs and may participate in the acquisition and inventory of these items. Provides coverage of patients in the absence of other staff. Document’s patient’s status and progress according to established internal/external time standards and adherence to reimbursement guidelines. (Q) Communicates with other appropriate people to integrate OT treatment as necessary, or as directed. (Q, S) Participates in educational program for patients, patient's families, and health care workers regarding treatment procedures, functional activities, and home programs. Participates in patient care conferences as requested. Participates in various meetings and in-services as assigned. (Q,P) Follows all hospital policy and procedures including but not limited to patient confidentiality and infection control. (Q) Meets or exceeds program productivity expectations. (F) Provides discipline specific coverage (following cross training orientation) within the Mary Free Bed system as requested. (F, S) Supports program operations as assigned.  (Q, S, P, G, F) Functions as patient advocate. (S) Demonstrates competence in relevant software and hardware required to meet job responsibilities.   (Q) Adheres to the Mary Free Bed Standards of Behavior when working with patients, coworkers and members of the community. (S) Other Job Responsibilities: Serves as clinical instructor for occupational therapist assistant students.  Supervises, teaches, and evaluates skills of students and volunteers.  Communicates with participating universities regarding skill levels of students.  (S, P, G) Functions as a resource person in area of expertise. (S, G) Participates in program development and/or research activities as assigned.  (Q, G) Participates in orientation and training of new staff.  (Q, P) Assists in maintaining clean and orderly treatment areas. (S) Essential Job Qualifications (Knowledge, Education, and Training Requirements): Graduate of an accredited Occupational Therapy Assistant program. Certification by the National Board for Certification in Occupational Therapy. Experience in a skilled nursing setting Licensure with the State of Michigan. The physical ability to lift, position, and transport patients with physical impairments. Possesses and maintains BLS certification to meet department/program protocol. Physical Demands The physical ability to lift, position, and transport patients. The ability to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb. The ability to hear, speak, write, and see (correctable vision). The ability to frequently lift up to 75 pounds, and occasionally lift in excess of 75 pounds. The ability to occasionally push, pull, or carry weight anywhere from 1 to 100+ pounds while assisting patients and moving equipment. The ability to exert up to 20-50 pounds of force occasionally, 10-20 pounds of force frequently, and exert up to 10 pounds of force constantly. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Weatlhy St. SE Grand Rapids Michigan 49503 United States
Dec 11, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.   Summary: Assists the Purchasing and Inventory Coordinator – Orthotics and Prosthetics Essential Job Responsibilities: Assists in the collection, processing, and tracking of orders for MFB Orthotics & Prosthetics utilizing the OPIE purchasing and inventory software. Fills clinicians’ and technicians’ submitted materials orders in the manner determined by the P&I Coordinator. Inputs purchase orders, and other required data, to OPIE. Follows-up on back-orders, processes returns and investigates and resolves any issues. Gathers data from vendors to support maintenance of current vendor product offering information/catalogues and price lists. Assists in the management of orthotics and prosthetics inventory.                           Ensures that the receipt and utilization of inventory is fully and properly recorded in the OPIE system Conducts physical counts and performs data entry to allow for maintenance of inventory records by location. Communicates regularly with clinical and technical staff to allow for the maintenance of appropriate inventory levels. Reports suspected inventory waste and/or obsolescence risk related to stagnant inventory. Transfers inventory and purchased or fabricated devices between locations when necessary. Stocks consumables inventory at various locations. Ensures that exam rooms are properly stocked with tools and supplies. Ships, receives and transfers devices and materials as directed. Completes special projects as requested.     Essential Job Qualifications (Knowledge, Education, and Training Requirements): High school graduate or equivalent. Excellent communication and organizational skills. Computer/database/software systems proficiency. Purchasing and inventory experience preferred. Experience in orthotics and prosthetics preferred. Experience with OPIE purchasing and inventory system preferred. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 11, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.   Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.Mary Free Bed stands apart from other organizations by the unique combination of:   Mission Statement Restoring hope and freedom through rehabilitation.   Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.   Summary: Works as part of an interdisciplinary team in the evaluation and treatment of clients in the Sports Rehabilitation program. Meets one on one with clients as requested to create exercise programs, provide guidance, provide performance testing and support clients as they move toward a healthier lifestyle.   Essential Job Responsibilities: Partner with program leadership to achieve quality outcomes, outstanding patient experiences and leading national benchmark metrics. Facilitate the development of comprehensive education materials for patients/family, and network members specific to the program assigned. Demonstrate excellent customer service behaviors consistent with organizational and departmental standards. Consistently promote positive teamwork abilities with co-workers. Deal discretely and sensitively with confidential information. Develop the necessary outcome/marketing and collateral materials for use in developing and maintaining physician referral relationships. Assure that appropriate clinical standards of care are met for patients in areas of assigned responsibility. Schedule and perform fitness evaluations, identify client goals, develop individualized fitness appropriate exercise, and monitor progress. Provide an exercise prescription for participants inclusive of exercise type, intensity, duration, and frequency. Prepare, schedule, provide instruction/demonstration, and monitor individual and group exercise programs. Participate in the design, coordination, and evaluation of a variety of motivational/fitness programs and special events for membership. Monitors all aspects of the fitness programs, identifies and communicates client participation and interest trends, and makes recommendations for program changes and/or new programs. Monitors membership participation and observes physical reactions to programs, performs blood pressure checks, and initiates emergency procedures as necessary (i.e., CPR, etc.). Monitors exercise equipment and area.  Identifies and communicates problems/issues or need for repair. Provide oversight of patient assignments. Document and present on progress/status for each patient/client who accesses this program. Maintain medical records for each patient/client seen according to department policies. Function as a patient advocate and maintain patient confidentiality. Instruct clients on injury prevention techniques and performance-enhancing strategies. Use creativity to provide clients with activities and plans to increase engagement and success. Function as a part of an interdisciplinary team through communication, leadership, support, and representation.   Other Job Responsibilities: Provide supervision & mentoring to other Exercise Physiologists, Athletic Trainers & Personal Trainers as appropriate. Encourage staff development through formal and informal learning opportunities, and using competency-based education systems. Maintain knowledge of current trends and developments in the field of rehabilitation for assigned populations to assure and promote evidence-based practice. Provide input to Director in budget process. Participate in the completion of performance evaluation for designated staff. Facilitate and encourage on-going communication between staff and leadership. Exemplify and hold others accountable to the MFB values and service standards. Actively promote open communication and a collaborative work environment with the team and other departments and work sites. Facilitate positive working relationships with access management/revenue cycle management, staff and all therapy staff, including managers in all departments and work sites. Identify customer service issues and resolves or initiates necessary follow-up. Implements service recovery efforts as appropriately directed by Management Team. Staff Development and Mentoring – Responsible for the orientation and education of new staff as well as ongoing staff development and mentoring of existing staff. Encourages staff development through formal and informal learning opportunities, and using competency-based training systems. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Ph.D. in Exercise Physiology or Exercise Science. BCLS Certification. Experience working with clients individually. Requires effective verbal and written communication and interpersonal skills in frequent interaction with patients, families, and all levels of staff and physicians. Requires the technical knowledge and ability to apply basic kinesiology, exercise physiology, exercise testing, and motivation in teaching and interacting with members of the fitness staff. Physical Demands: Required to be physically active and use muscles for extended periods without getting tired; to be able to stand, sit, talk, type, read and hear; to use hands and arms to handle, feel, carry and work; to frequently stand, walk, bend, kneel, and rise from a kneeling position while performing patient care; to be independently mobile, with frequent bending and reaching overhead for activities such as positioning and transferring of patients and equipment; must be able to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   Other Preferred Job Qualifications: Certification as a Health Fitness Specialist from the American College of Sports Medicine, National Strength and Conditioning Specialist (NSCA), Certified Strength and Conditioning Specialist (CSCS), National Academy of Sports Medicine (NASM), Athletic trainer certification from the National Athletic Trainer Association (NATA), American Council on Exercise (ACE) certification, or Certified Personal Trainer (CPT) certification is preferred ACLS certification. A minimum of two years’ experience in a clinical setting is preferred.  Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.  
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 11, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.   Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.   Summary Accurately collects information from multiple sources to process referrals for outpatient therapy.  Analyzes and records the required demographic, insurance, and clinical data sets, other information, and signatures necessary to schedule and pre-register outpatient therapy patients and ensure that bills are produced according to regulatory and payer requirements.  Effectively completes medical necessity and managed care requirement screening, and determines insurance type and eligibility to ensure maximum payer compliance is maintained and maximum reimbursement is secured.  Verifies and/or authorizes insurance as assigned.  Interacts in a customer focused manner during referral processing to ensure that the patient’s and their representative’s needs are met, and that they understand their personal liabilities through various payment and program options. Demonstrates complete understanding and knowledge of all processes and procedures related to insurance verification, insurance prior authorization, and registration.  Performs all insurance verification and communicates appropriate verbal and written explanations to patients, family members, and/or other appropriate parties.  Assists in prevention of retroactive denials.  Works cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for outpatient therapy services.   Essential Job Responsibilities: Accurately collects and analyzes all required demographic, insurance, guarantor and clinical data elements necessary to process/pre-register outpatient therapy referrals and schedule all types of patients; records and electronically enters the information on a timely basis.  Verifies and/or authorizes insurance.   Accurately prepares, produces, and distributes to other internal and external parties as appropriate and on a timely basis, forms, schedules, and supportive clinical documentation.   Reviews physician referrals/orders and other documentation according to internal policy and regulation as applicable, in order to assure that the service being provided has been appropriately documented and meets all known payer medical necessity and other criteria.  Initiates contact to physicians and other office staff to resolve questions and problems. Initiates and explains the Advance Beneficiary Notification process as necessary.  Alerts appropriate parties for any ongoing monitoring or authorization needs.   Provides information and explanations to the patient or responsible party regarding the policy and various options for resolving the patient’s financial responsibility for non-covered services prior to the service being provided.   Receives and properly responds to telephone, electronic, or face-to-face inquiries from patients or their representatives.   Reviews and analyzes all referral information and transaction edit reports in order to correct errors and resolve deficiencies.   Accurately completes therapist planned/unplanned coverage per department protocol.   Performs all other appropriate activities as necessary to meet the patient’s needs and to achieve the required departmental and organizational outcomes. Assists patients/families in keeping scheduled evaluations by providing transportation resources and/or securing translators as necessary.   Accurately interprets referrals and patient scheduling communication sheets and develops ongoing outpatient therapy schedules.  Assures therapist consistency, accuracy, and timeliness when producing schedules according to established scheduling guidelines.  Reschedules appointments as needed.    Reviews notes and other documentation according to internal policy and regulation as applicable, in order to ensure that a treatment prescription and authorization has been received to support scheduling of ongoing therapy appointments.   Provides information and explanations to the patient or responsible party regarding status of scheduling or non-scheduling of outpatient therapy evaluation or treatment appointments according to notations and/or protocols.    Initiates electronic and/or telephone inquiries to the appropriate parties including third party payers, employers, and/or managed care organizations, sharing information as necessary in order to secure, record, and electronically enter data which confirms that the patient has been initially authorized for the service being provided.   Analyzes the available documentation and uses software and/or other listings or information, including the data gathered during the third-party eligibility and benefit verification, in order to calculate the amounts expected to be received from the payer and the amount owed by the patient or his/her responsible party.   Provides pre-appointment telephone explanations to patients and other appropriate parties. Ensures that the patient or representative understands the policies that govern the revenue cycle and provide various options for resolving the calculated patient financial responsibility for non-covered services. Negotiates with the patient or responsible party to achieve a mutually acceptable resolution of the expected self-pay balance including such options as credit card payments, deposits, extended/external payment arrangements and screens for and initiates charity care.  Refers the patient or responsible party to other internal or external sources as applicable.  Initiates contact to physicians and other office staff as necessary to resolve questions and problems.   Accurately generates patient specific Explanation of Benefit Forms and distributes to patients/representatives and appropriate internal parties on a timely basis.   Enters calculated expected patient co-pay and co-insurance amounts in Cerner.  Sets follow-up dates in Share Point to monitor out-of-pocket maximums to determine amounts met.  Updates Cerner and Share Point notes accordingly.   Completes timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received.   Handles appointment cancellation requests from patients in the event insurance coverage is not available and reschedules appointments as appropriate.  Completes the return-to-doctor communication process in the event the patient decides not to receive services.   Collects, Compiles, analyzes, and reports data requested by manager.   Provides clerical support as requested.    Various other responsibilities delegated by manager.   Essential Job Qualifications (Knowledge, Education, and Training Requirements) Associates Degree or equivalent business classes/experience Minimum 12-18 months work experience in healthcare with scheduling and/or PFS related job duties. Demonstrated competency with ICD-9-CM and CPT coding classification systems. Outstanding organizational, interpersonal, communication, and overall customer service skills. Ability to interact with professional staff in an appropriate manner. Knowledge of medical terminology and clinical rehabilitation. Ability to perform in a high paced environment with a positive attitude. Physical Demands:  Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); able to lift, carry, push, pull, up to 10 pounds occasionally; able to sit for the majority of the time, but may involve brief periods of time involving walking or standing; able to use keyboard frequently (1/3 to 2/3 of the time)   Other Preferred Job Qualifications: Completion of medical office course. Bachelor’s Degree in a health-related field Certification as a Medical Assistant or Licensed Practical Nurse Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 10, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. Mary Free Bed is a not-for-profit, nationally accredited, rehabilitation hospital with 167 inpatient beds – 119 acute and 48 sub-acute. There are numerous outpatient programs as well as home and community services. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes.  Mission Statement: Restoring hope and freedom through rehabilitation. Diversity and Inclusion  Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Spends .6 FTE time providing clinical services to patients under the mentorship of the MFB clinical staff. Assumes full responsibility for evaluating patient’s need for physical therapy.  Plans and executes individual treatment programs in accordance with the laws and regulations of the State of Michigan.  Develops treatment skills through continuing education, mentoring meetings with physical therapy staff, physicians and other appropriate clinicians. Spends .4FTE time conducting research under the advisement of Mary Free Bed Research Advisor as well as assisting in musculoskeletal and spine labs at Grand Valley State University. In addition, further didactic learning will be directed toward enhancing clinical reasoning through evidenced based learning and development of a case study to submit for publication by the end of the residency period. Essential Clinical Job Responsibilities: Provides patient care. Evaluates patient condition. Establishes treatment objectives, written treatment plan, and administers treatment for each patient according to the stated objectives.  Delegates responsibilities to physical therapist assistants and rehabilitation technicians as appropriate. Re-evaluates patient's status and effects of treatment.  Revises treatment plan as necessary. Evaluates patient's need for medical equipment and orders the appropriate equipment as necessary.  Evaluates equipment upon delivery and instructs patient, patient's family and health care workers on its use. Participates in planning for patient discharge by considering patient, family, community support/services and environmental limitations. Documents patient's status and progress through initial evaluation, progress notes, and discharge summary according to established time standards. Communicates with others to integrate physical therapy treatment with all aspects of patient care. Participates in conferences/discussions and exchange of written records with other interdisciplinary team members to integrate physical therapy treatment plan. Instructs the patient and the family in physical therapy procedures as part of the home program.  Provides written instructions as necessary. Instructs the visiting public, medical students, physicians, and other professionals in the methods of and objectives in area of expertise. Attends various meetings and in-services as designated. Functions as a patient advocate and maintains patient confidentiality. Other Job Responsibilities: Provides discipline specific coverage within the Mary Free Bed System as requested. Participates in program development as requested. Supports program operations as assigned. Conducts and fulfills all research functions under the direction of the Research Advisor Physical Demands:  The physical ability to lift, position, and transport patients; the ability to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb; the ability to hear, speak, write, and see (correctable vision); the ability to frequently lift up to 75 pounds, and occasionally lift in excess of 75 pounds; the ability to occasionally push, pull, or carry weight anywhere from 1 to 100+ pounds while assisting patients and moving equipment; the ability to exert up to 20-50 pounds of force occasionally, 10-20 pounds of force frequently, and exert up to 10 pounds of force constantly. Essential Job Qualifications (Knowledge, Education, and Training Requirements): • Graduate of an American Physical Therapy Association accredited Physical Therapy program. • Licensed in Michigan. • The physical ability to lift, position, and transport patients with physical impairments. • Possesses and maintains CPR certification to meet department/program protocol. Other Preferred Job Qualifications: • Membership in the American Physical Therapy Association, MPTA and Orthopedic Section.   Steps to apply: Complete the online application Mail in (or drop off) the following documents to Mary Free Bed Human Resources: Official Transcript Resume Applicant Statement (no more than 3 pages in length) What are your professional goals upon completion of the orthopedic residency program, as well your 5-yearprofessional development goals? Why have you chosen orthopedic physical therapy and in particular this residency program? What types of experiences are you seeking in a residency program? Reflecting on your educational and clinical experiences, what strengths or skills do you bring to this residency program that will help you be successful in this specialty area? What challenges do you foresee? Three Letters of recommendation/references sealed with signature across seal. The letters could include but are not limited to addressing applicants’: communication and team based skills, self-directed learning, integration of evidence into practice, research experience, clinical reasoning skills and development during applicant’s interaction with reference. IF within 2 years of graduation at least one letter must be from a current or former clinical instructor and at least one letter from a faculty member IF greater than 2 years’experience as a physical therapist one letter must be from current supervisor and one letter from a colleague The third letter could also be from faculty, colleague or supervisor who can speak to qualifications and accomplishments in research, scientific inquiry and writing Application deadline: March 15, 2019  Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 10, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion  Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.   Summary: Assumes full responsibility for evaluating patients' need for occupational therapy.  Plans and executes individual treatment programs in accordance with the state of Michigan licensure and OT scope of practice.  Keeps treatment skills updated through continuing education, evidence based research, and program development. Perform job responsibilities in accordance with the program’s strategic objectives and goals to carry out organizational strategic objectives. Essential Job Responsibilities: Each job responsibility is related to the MFB Pillars of Excellence. The responsibility is identified to a pillar by the following letters: Q (Quality), S (Service), P (People), G (Growth),   F (Financial). Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.   Provides patient care.  (Q) Evaluates patient condition. Establishes treatment goals in collaboration with patient and family as appropriate, and in collaboration with the treatment team. Treatment goals should be interdisciplinary and patient-centered whenever possible. Establishes written treatment plan, and administers treatment for each patient according to the stated goals.  Delegates responsibilities to occupational therapy assistants as appropriate. Re-evaluates patient's status and effects of treatment.  Revises treatment plan as necessary Reviews revised goals with patient and family as appropriate. Evaluates patient's need for medical equipment and orders the appropriate equipment as necessary.  Evaluates equipment upon delivery and instructs patient, patient's family, and health care workers on its use. Participates in planning for patient discharge by considering and communicating with patient, family, community support/services, and environmental limitations. Demonstrates competence in relevant software and hardware required to meet job responsibilities.  (Q) Documents patient's status and progress through initial evaluation, progress notes, and discharge summary according to established internal/external time standards and adherence to reimbursement guidelines.  (Q) Communicates with others to integrate occupational therapy treatment with all aspects of patient care.  (Q,S) Participates in conferences/discussions as needed and exchange of written records with other interdisciplinary team members to integrate occupational therapy treatment plan. Instructs the patient and the family in occupational therapy procedures as part of  providing patient and family education including written instructions as necessary. Attends various meetings and in-services as designated.  (Q,P) Follows all hospital policy and procedures including but not limited to patient confidentiality and infection control.  (Q) Meets or exceeds program productivity expectations.  (F) Provides discipline specific coverage (following cross training) within the Mary Free Bed system as requested. (F,S) Adheres to the Mary Free Bed Standards of Behavior when working with patients, coworkers and members of the community.  (Q,S,P) Supports program operations as assigned.  (Q, S, P, G, F)   Other Job Responsibilities: Serves as clinical instructor for occupational therapy students.  Supervises, teaches, and evaluates skills of students.  Communicates with participating universities regarding skill levels of students.  (S) Participates in program development and/or research activities as assigned.  (Q,G) Participates in orientation and training of new staff.  (Q,P)   Essential Job Qualifications (Knowledge, Education, and Training Requirements): Graduate of an American Occupational Therapy Association accredited Occupational Therapy program. Certification by the National Board for Certification in Occupational Therapy. Licensure with the state of Michigan. Possesses and maintains BLS certification to meet department/program protocol. Physical Demands The physical ability to lift, position, and transport patients. The ability to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb. The ability to hear, speak, write, and see (correctable vision). The ability to frequently lift up to 75 pounds, and occasionally lift in excess of 75 pounds. The ability to occasionally push, pull, or carry weight anywhere from 1 to 100+ pounds while assisting patients and moving equipment. The ability to exert up to 20-50 pounds of force occasionally, 10-20 pounds of force frequently, and exert up to 10 pounds of force constantly. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 10, 2018
Part-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.   Summary: Provides occupational therapy services as assigned by, and under the supervision of, an occupational therapist.  Keeps treatment skills updated through continuing education, evidence based research, and program development. Perform job responsibilities in accordance with the program’s strategic objectives and goals to carry out organizational strategic objectives.   Essential Job Responsibilities: Each job responsibility is related to the MFB Pillars of Excellence. The responsibility is identified to a pillar by the following letters: Q (Quality), S (Service), P (People), G (Growth),   F (Financial). Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation. Provides patient care. (Q) Assists occupational therapist in treatment planning and conducting evaluation procedures. Assists the occupational therapist in treating patients utilizing modalities, therapeutic exercise, assistive devices, and functional activities. Provides verbal and/or written feedback to primary occupational therapist regarding all significant observations or changes in the patient’s condition, reaction, and response to treatment. Aids the occupational therapist in estimating equipment and supply needs and may participate in the acquisition and inventory of these items. Provides coverage of patients in the absence of other staff. Document’s patient’s status and progress according to established internal/external time standards and adherence to reimbursement guidelines. (Q) Communicates with other appropriate people to integrate OT treatment as necessary, or as directed. (Q, S) Participates in educational program for patients, patient's families, and health care workers regarding treatment procedures, functional activities, and home programs. Participates in patient care conferences as requested. Participates in various meetings and in-services as assigned. (Q,P) Follows all hospital policy and procedures including but not limited to patient confidentiality and infection control. (Q) Meets or exceeds program productivity expectations. (F) Provides discipline specific coverage (following cross training orientation) within the Mary Free Bed system as requested. (F, S) Supports program operations as assigned.  (Q, S, P, G, F) Functions as patient advocate. (S) Demonstrates competence in relevant software and hardware required to meet job responsibilities.   (Q) Adheres to the Mary Free Bed Standards of Behavior when working with patients, coworkers and members of the community. (S) Other Job Responsibilities: Serves as clinical instructor for occupational therapist assistant students.  Supervises, teaches, and evaluates skills of students and volunteers.  Communicates with participating universities regarding skill levels of students.  (S, P, G) Functions as a resource person in area of expertise. (S, G) Participates in program development and/or research activities as assigned.  (Q, G) Participates in orientation and training of new staff.  (Q, P) Assists in maintaining clean and orderly treatment areas. (S) Essential Job Qualifications (Knowledge, Education, and Training Requirements): Graduate of an accredited Occupational Therapy Assistant program. Certification by the National Board for Certification in Occupational Therapy. Experience treating TBI. Licensure with the State of Michigan. The physical ability to lift, position, and transport patients with physical impairments. Possesses and maintains BLS certification to meet department/program protocol. Physical Demands The physical ability to lift, position, and transport patients. The ability to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb. The ability to hear, speak, write, and see (correctable vision). The ability to frequently lift up to 75 pounds, and occasionally lift in excess of 75 pounds. The ability to occasionally push, pull, or carry weight anywhere from 1 to 100+ pounds while assisting patients and moving equipment. The ability to exert up to 20-50 pounds of force occasionally, 10-20 pounds of force frequently, and exert up to 10 pounds of force constantly. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 07, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary Under the direction of the Registered or Licensed Nurse Manager/Designee, the Certified Nursing Assistant/Geriatric Nursing Assistant will provide assigned residents with routine daily nursing care and services in accordance with the resident's assessment and care plan. Essential Job Qualifications (Knowledge, Education, and Training Requirements) High School Diploma or equivalent. Must possess a current, unencumbered, active certification to practice as a Nursing Assistant in the state of Michigan certificate of completion state approved nurse aide training program. Minimum of one-year experience within a healthcare setting preferred. Previous experience working in long-term care or with the geriatric population preferred. Must possess superior customer service skills and professionalism. Must possess outstanding verbal and written communication skills. Ability to adapt to ongoing change and work in a fast-paced, customer-driven environment Possesses interpersonal and relationship building skills to work in a cross-functional team as well as the ability to work with residents based on their cognitive ability. Self-starter, highly motivated with a high productivity level. IPossesses a high degree of personal accountability, responsibility and strong decision making abilities. Must possess the ability to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization. Physical and Mental Requirements and Working Conditions: Must be able to adapt to frequently changing work parameters. Must be able to see, hear and smell or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Primarily works inside with frequent kneeling, crouching, reaching, lifting, sitting, walking, bending and lifting. Must be able to push, pull, move and or lift a minimum of 25 pounds to a minimum height of 3 ½ feet and be able to push, pull, move and or carry such weight a minimum distance of 10 feet. May be necessary to assist in the evacuation of residents in emergency situations. Physical mobility that includes movement from place to place. Physical agility, that includes ability to maneuver body while in place. Dexterity of hands and fingers. Coordination, including eye-hand, hand-foot. Must possess the above ability with or without the use of prosthetics that will enable adequate functionality so that the requirements of this position can be fully met. Subject to exposure to noise, infectious waste, diseases, conditions, etc. including TB, HIV, HEP B viruses. May be subject to the handling of and exposure to hazardous chemicals. Must be able to speak, read and write the English language in an understandable manner. Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times hostile individuals within the community. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public. Must not pose a direct threat to the health or safety of other individuals in the work place. Must be able to cope with the mental and emotional stress of the position. Must meet the general health requirements set forth by the policies of this community, which include a medical and physical examination. May be required to work beyond normal working hours, on weekends and other positions temporarily when necessary and may be subject to call back during emergency conditions. May be required to work on shifts other then those which originally hired. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 06, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation.   Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.   Summary: Registered Nurses at Mary Free Bed are a key member of the multi-disciplinary team that collaborates together to provide patient-centered care.  Within the Nursing Department, RNs coordinate, direct, delegate, and provide care to multiple patients.  Using a patient and family-centered care approach, each RN develops relationships with patients, families, and colleagues that enhance the quality of care provided.  Nursing care is performed with compassion and courtesy, and each RN is responsible to follow departmental policies and service standards.  Patient and family education is a primary focus of rehabilitation nursing, and is a critical aspect of the interdisciplinary team’s efforts to assist patients to gain independence, apply adaptation strategies, and return to home. Essential Job Responsibilities:   Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.     Quality Pillar of Excellence Quality Nursing Care – The Registered Nurse is responsible for all nursing care provided to patients at Mary Free Bed.  Through careful assessment of each patient, interdisciplinary collaboration, and critical thinking, each RN develops and/or follows a patient-centered plan of care that aligns with the priorities and plans developed by the attending physician and other disciplines.   The RN coordinates care for non-licensed staff through delegation and follow-up, to assure that all care provided follows departmental policies and procedures.   Quality Improvement – Mary Free Bed is committed to providing rehabilitation services that are of the highest possible quality.  Opportunities for improvement are valued, as staff and leaders will take advantage of lessons learned to improve future services.  Each RN will participate in performance improvement through identification of ways to improve care, reporting unexpected events or medical errors, and reporting “near misses”.  As requested, the RNs will participate in data collection and documentation audits to assist the Nursing Department with quality improvement measures.   Patient Safety – Each RN is responsible to promote safety for all patients served by following all applicable department policies and procedures.  RNs will understand and contribute to the initiatives that are in place to improve the safety of the patients served.  Additionally,a culture of patient safety is very important at MFB and this requires all employees to be able to identify and report unexpected events and near misses without the fear of reprisal or retaliation.  Retaliation or intimidation towards another employee for reporting unexpected events or near misses will not be tolerated.  Finally, when threats to patient safety are identified, or opportunities for improvement are noted, these will be communicated with a member of the Nursing Leadership Team in a timely manner.   Service Pillar of Excellence Customer Service – Each Registered Nurse is required to demonstrate excellent customer service standards and behaviors, while interacting with patients, family members, physicians, and colleagues.  Each RN must deal discreetly and sensitively with confidential information, and as needed, will perform customer service recovery with patients and families members.  The RN will also take active steps to recognize unique cultural and religious needs of patients and families and integrate these diverse needs into a patient-specific plan of care that aims to exceed the expectations of each patient and family.   Physician and colleague relationships – Interdisciplinary team integration and collaboration across disciplines to provide patient-centered care is a priority at Mary Free Bed.  Maintaining effective working relationships with admitting and consulting physicians at Mary Free Bed is an important responsibility of each RN.  In addition, each RN is responsible to develop and maintain professional working relationships with colleagues from other disciplines that are involved in the care of each patient and family.    People Pillar of Excellence Employee Competency – Each RN employed at Mary Free Bed is responsible to perform within the policies, procedures, and standards of care set by the organization.  This often requires demonstration of competency to meet regulatory and accreditation requirements and in alignment with recognized standards of care and best practice benchmarks.  Each RN is responsible to demonstrate competency in those areas required by the department, within the defined time frame.    Professional Work Environment – A culture of professionalism, respect, and accountability is critical to fulfilling the mission of Mary Free Bed Hospital.  Each RN is responsible for encouraging a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, acceptance of change, enthusiasm, and pride.  As opportunities for celebration and opportunities for improvement are identified, each RN will share this information with a member of the Nursing Leadership Team   Employee Safety – Each employee within the Nursing Department is responsible to follow all policies and procedures related to employee safety.  When risks to employee safety are identified (self or others), each RN will take appropriate steps to reduce those risks, communicate with the Nursing Supervisor(s) and to maintain a physical work environment that reflects the high quality nursing services delivered at Mary Free Bed.    Staff Selection, Development and Mentoring – As requested by a member of the Nursing Leadership Team, MFB RNs assist with employee selection and orientation process for new team members.  Interview questions and feedback will be presented professionally and tactfully, and information discussed during the interviews will remain confidential, if needed.  As a preceptor, each RN will collaborate with the Nursing Supervisor and Nurse Educator to provide a comprehensive orientation for the new team member.  RNs are responsible to ensure the Nurse Technician and Licensed Practical Nurse assigned to the RN and who are serving as a preceptor provide a thorough and accurate orientation for the new team member.     Student Preceptor and Mentoring – As assigned by a Nursing Supervisor or Nurse Educator, each RN will collaborate with colleagues, the Nursing Supervisor and Nurse Educator to provide a valuable clinical rotation for RN students.   Financial Performance Pillar of Excellence Fiscal Responsibility – Each RN will follow departmental policies and procedures related to payroll practices, patient chargeable items and other opportunities to provide high-value nursing care at a reasonable price to our customers.   As opportunities for cost savings and efficiency are identified, these will be shared with the appropriate member of the Nursing Leadership Team.  Furthermore, all RNs will obtain skill set needed to participate in the growth of strategic programs within MFB; Baclofen and Botox. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Licensure:  Registered nurse in the state of Michigan. Education:  Associates degree in nursing is required.  Bachelor’s degree preferred.  Certification as a Registered Rehabilitation Nurse is preferred and will be encouraged for all MFB RNs.  CRRN Requirement: All newly hired staff will be required to become CRRN certified prior to their 3 year anniversary with Mary Free Bed. This requirement will apply to all RNs that work on the 3rd or 4th floor. Current Basic Life Support (BLS) certification Experience:  Previous experience as a RN, especially in a rehabilitation or acute care setting, is preferred but not required. Strong critical thinking, decision-making, delegation, and leadership skills are required to work as a RN in the Nursing Department at MFB.  Time management and organizational skills are very important, as well as effective written and verbal communication skills. Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively. Physical Demands/Work Environment:   The work environment described here are representative of those an employee will encounter while working as a RN at Mary Free Bed.  The ability to perform these tasks are required in order to provide the necessary patient care required by MFB patients: Required to stand, sit, talk, type, read, and hear Required to use hands and arms to handle, feel, carry and work Required to frequently stand, walk, bend, kneel, and rise from a kneeling position while performing patient care. Required to be independently mobile, with frequent bending, and reaching overhead, for activities such as positioning and transferring of patients and equipment. Must be able to exert 20 to 35 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects(*).  Due to possible exposure to blood-borne pathogens and hazardous materials, must be able to understand and follow department policies related to employee safety. Must be competent with computer systems for the purpose of documenting patient care. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.  
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 05, 2018
Part-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation.   Diversity and Inclusion Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Assumes full responsibility for evaluating patient’s need for speech therapy. Plans and executes individual treatment programs in accordance with ASHA and SLP scope of practice.  Keeps treatment skills upgraded through continuing education, evidence based research, and program development. Perform job responsibilities in accordance with the program’s strategic objectives and goals to carry out organizational strategic objectives.   Age and Clinical Specific Competencies: Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department.  Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his or her age-specific needs, and to provide the care needed as described in the department’s policies and procedures.  The therapist shall be responsible to complete a competency based orientation at the time of hire, and all required training and competency assessments annually.   Essential Job Responsibilities: Each job responsibility is related to the MFB Pillars of Excellence. The responsibility is identified to a pillar by the following letters: Q (Quality), S (Service), P (People), G (Growth),   F (Financial). Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.   Provides patient care. (Q) Evaluates patient condition. Establishes treatment goals in collaboration with patient and family as appropriate, and in collaboration with the treatment team. Treatment goals should be interdisciplinary and patient-centered whenever possible. Establishes written treatment plan, and administers treatment for each patient according to the stated goals.  Delegates responsibilities to Speech Assistants as appropriate. Re-evaluates patient’s status and effects of treatment.  Revises treatment plan as necessary. Reviews revised goals with patient and family as appropriate. Evaluates patient’s need for medical equipment and orders the appropriate equipment as necessary.  Evaluates equipment upon delivery and instructs patient, patient’s family, and health care workers on its use. Participates in planning for patient discharge by considering and communicating with patient, family, community support/services, and environmental limitations. Demonstrates competence in relevant software and hardware required to meet job responsibilities. (Q) Documents patient’s status and progress through initial evaluation, progress notes, and discharge summary according to established internal/external time standards and adherence to reimbursement guidelines. (Q) Communicates with others to integrate speech language pathology services with all aspects of patient care. (Q,S) Participates in conferences/discussions as needed and exchange of written records with other interdisciplinary team members to integrate speech language pathology treatment plan. Instructs the patient and the family in speech language pathology procedures as part of providing patient and family education including written instructions as necessary. Attends various meetings and in-services as designated. (Q,P) Follows all hospital policy and procedures including but not limited to patient confidentiality and infection control. (Q) Meets or exceeds program productivity expectations. (F) Provides discipline specific coverage (following cross training) within the Mary Free Bed system as requested.(F,S) Adheres to the Mary Free Bed Standards of Behavior when working with patients, coworkers and members of the community. (Q,S,P) Supports program operations as assigned. (Q, S, P, G, F) Other Job Responsibilities: Serves as clinical instructor for speech pathology students and supervises CFY as needed.  Supervises, teaches and evaluates skills of students.  Communicates with participating universities regarding skill level of students.  (S) Participates in program development and/or research activities as assigned.  (Q,G) Participates in orientation and training of new staff. (Q,P) Demonstrates competence in relevant software and hardware required to meet job responsibilities. (Q)      Essential Job Qualifications (Knowledge, Education, and Training Requirements): M.S. or M.A. in Speech Pathology granted by an accredited university program. Licensure with the State of Michigan. Holds the Certificate of Clinical Competence in Speech-Language Pathology or is in Clinical Fellowship Year. Possesses and maintains BLS certification to meet department/program protocol. Membership in ASHA. Physical Demands:  The physical ability to lift, position, and transport patients; the ability to constantly sit, occasionally stand, walk, bend, kneel, twist, crawl, grasp, reach, and frequently use hands for grasping; to hear, speak, write, and see (correctable vision); to frequently lift 1-10 pounds, and occasionally lift 11-100+ pounds; to frequently carry 1-10 pounds and occasionally carry 11-35 pounds; to occasionally push anywhere from 1-100 pounds; to occasionally pull up to 35 pounds; to exert up to 20-50 pounds of force occasionally, 10-20 pounds of force frequently, and exert up to 10 pounds of force constantly.   Reporting Relationship: Program Manager, Site Leader, or Team Leader. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
LPN
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 04, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary The primary purpose of your position is to provide direct nursing care to the residents, and to supervise the day-to-day nursing activities performed by nursing shift staff. Such supervision must be in accordance with current federal, state and local standards, guidelines, and regulations that govern our community, as may be required by the Director of Nursing or Clinical care Coordinator to ensure that the highest degree of quality of care is maintained at all times. Essential Job Qualifications (Knowledge, Education, and Training Requirements) Must possess, as a minimum, a Nursing Degree from an accredited college or university, or be a graduate of an approved LPN program. Must possess a current, unencumbered, active license to practice as a Licensed Practical Nurse in this state Must possess and maintain current CPR Certification. Previous experience working in long-term care or with the geriatric population preferred Supervisory experience preferred. Must lead by example and possess superior customer service skills and professionalism Flexibility to adapt to ongoing change and work in a fast-paced, customer driven environment. Interpersonal skills to drive collaboration, commitment and productivity when working with cross-functional teams, customers and end users. Self-starter, highly motivated with high energy level. Demonstrates superior written and verbal communication and presentation skills. Basic to intermediate proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system in PC LAN environment. Ability to type with speed and accuracy. Possesses a high degree of personal accountability, responsibility and independent decision making abilities with the skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization. Perform other duties as assigned. Physical and Mental Requirements and Working Conditions Must be able to adapt to frequently changing work parameters. Must be able to see, hear and smell or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Primarily works inside with frequent kneeling, crouching, reaching, lifting, sitting, walking, bending and lifting. Must be able to push, pull, move and or lift a minimum of 25 pounds to a minimum height of 3 ½ feet and be able to push, pull, move and or carry such weight a minimum distance of 10 feet. May be necessary to assist in the evacuation of residents in emergency situations. Physical mobility that includes movement from place to place. Physical agility, that includes ability to maneuver body while in place. Dexterity of hands and fingers. Coordination, including eye-hand, hand-foot. Must possess the above ability with or without the use of prosthetics that will enable adequate functionality so that the requirements of this position can be fully met. Subject to exposure to noise, infectious waste, diseases, conditions, etc. including TB, HIV, HEP B viruses. May be subject to the handling of and exposure to hazardous chemicals. Must be able to speak, read and write the English language in an understandable manner. Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times hostile individuals within the community.  Must meet the general health requirements set forth by the policies of this community, which include a medical and physical examination. May be required to work beyond normal working hours, on weekends and other positions temporarily when necessary and may be subject to call back during emergency conditions. May be required to work on shifts other then those which originally hired. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 04, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.   Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.   Summary Accurately collects information from multiple sources to process referrals for outpatient therapy.  Analyzes and records the required demographic, insurance, and clinical data sets, other information, and signatures necessary to schedule and pre-register outpatient therapy patients and ensure that bills are produced according to regulatory and payer requirements.  Effectively completes medical necessity and managed care requirement screening, and determines insurance type and eligibility to ensure maximum payer compliance is maintained and maximum reimbursement is secured.  Verifies and/or authorizes insurance as assigned.  Interacts in a customer focused manner during referral processing to ensure that the patient’s and their representative’s needs are met, and that they understand their personal liabilities through various payment and program options. Demonstrates complete understanding and knowledge of all processes and procedures related to insurance verification, insurance prior authorization, and registration.  Performs all insurance verification and communicates appropriate verbal and written explanations to patients, family members, and/or other appropriate parties.  Assists in prevention of retroactive denials.  Works cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for outpatient therapy services.   Essential Job Responsibilities: Accurately collects and analyzes all required demographic, insurance, guarantor and clinical data elements necessary to process/pre-register outpatient therapy referrals and schedule all types of patients; records and electronically enters the information on a timely basis.  Verifies and/or authorizes insurance. Accurately prepares, produces, and distributes to other internal and external parties as appropriate and on a timely basis, forms, schedules, and supportive clinical documentation. Reviews physician referrals/orders and other documentation according to internal policy and regulation as applicable, in order to assure that the service being provided has been appropriately documented and meets all known payer medical necessity and other criteria.  Initiates contact to physicians and other office staff to resolve questions and problems. Initiates and explains the Advance Beneficiary Notification process as necessary.  Alerts appropriate parties for any ongoing monitoring or authorization needs. Provides information and explanations to the patient or responsible party regarding the policy and various options for resolving the patient’s financial responsibility for non-covered services prior to the service being provided. Receives and properly responds to telephone, electronic, or face-to-face inquiries from patients or their representatives. Reviews and analyzes all referral information and transaction edit reports in order to correct errors and resolve deficiencies. Accurately completes therapist planned/unplanned coverage per department protocol. Performs all other appropriate activities as necessary to meet the patient’s needs and to achieve the required departmental and organizational outcomes. Assists patients/families in keeping scheduled evaluations by providing transportation resources and/or securing translators as necessary. Accurately interprets referrals and patient scheduling communication sheets and develops ongoing outpatient therapy schedules.  Assures therapist consistency, accuracy, and timeliness when producing schedules according to established scheduling guidelines.  Reschedules appointments as needed.  Reviews notes and other documentation according to internal policy and regulation as applicable, in order to ensure that a treatment prescription and authorization has been received to support scheduling of ongoing therapy appointments. Provides information and explanations to the patient or responsible party regarding status of scheduling or non-scheduling of outpatient therapy evaluation or treatment appointments according to notations and/or protocols.  Initiates electronic and/or telephone inquiries to the appropriate parties including third party payers, employers, and/or managed care organizations, sharing information as necessary in order to secure, record, and electronically enter data which confirms that the patient has been initially authorized for the service being provided. Analyzes the available documentation and uses software and/or other listings or information, including the data gathered during the third-party eligibility and benefit verification, in order to calculate the amounts expected to be received from the payer and the amount owed by the patient or his/her responsible party. Provides pre-appointment telephone explanations to patients and other appropriate parties. Ensures that the patient or representative understands the policies that govern the revenue cycle and provide various options for resolving the calculated patient financial responsibility for non-covered services. Negotiates with the patient or responsible party to achieve a mutually acceptable resolution of the expected self-pay balance including such options as credit card payments, deposits, extended/external payment arrangements and screens for and initiates charity care.  Refers the patient or responsible party to other internal or external sources as applicable.  Initiates contact to physicians and other office staff as necessary to resolve questions and problems. Accurately generates patient specific Explanation of Benefit Forms and distributes to patients/representatives and appropriate internal parties on a timely basis. Enters calculated expected patient co-pay and co-insurance amounts in Cerner.  Sets follow-up dates in Share Point to monitor out-of-pocket maximums to determine amounts met.  Updates Cerner and Share Point notes accordingly. Completes timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received. Handles appointment cancellation requests from patients in the event insurance coverage is not available and reschedules appointments as appropriate.  Completes the return-to-doctor communication process in the event the patient decides not to receive services. Collects, Compiles, analyzes, and reports data requested by manager. Provides clerical support as requested.  Various other responsibilities delegated by manager. Essential Job Qualifications (Knowledge, Education, and Training Requirements) Associates Degree or equivalent business classes/experience Minimum 12-18 months work experience in healthcare with scheduling and/or PFS related job duties. Demonstrated competency with ICD-10-CM and CPT coding classification systems. Outstanding organizational, interpersonal, communication, and overall customer service skills. Ability to interact with professional staff in an appropriate manner. Knowledge of medical terminology and clinical rehabilitation. Ability to perform in a high paced environment with a positive attitude. Physical Demands:  Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); able to lift, carry, push, pull, up to 10 pounds occasionally; able to sit for the majority of the time, but may involve brief periods of time involving walking or standing; able to use keyboard frequently (1/3 to 2/3 of the time). Other Preferred Job Qualifications: Completion of medical office course. Bachelor’s Degree in a health-related field Certification as a Medical Assistant or Licensed Practical Nurse Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Wealthy St SE Grand Rapids Michigan 49503 United States
Dec 04, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.   Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: A MFB Security Officer, working  individually and as part of a team, guards, patrols (on foot or in a vehicle), monitors premises, facilities and other areas to prevent theft, violence, and infractions of rules.  Secures facility and protects facility in case of fires, natural disasters, or other hazardous events.   While working at the Control Desk, the security officer will relay all incoming, outgoing and inter-departmental telephone calls appropriately and as quickly as possible.  Receives vendors, guests and staff, ascertains their needs, and directs them accordingly.  Can handle all emergency situations with confidence and controlled emotions.    A MFB Security Officer can make sound decisions while using technical, physical and customer service skills to ensure a safe and peaceful environment for patients, visitors and staff.  A MFB Security Officer provides exceptional customer service to everyone in the facility by exuding warmth, genuine care, and taking pride and joy in this role.  Essential Job Responsibilities: A. Make eye contact and pleasantly greet each patient, visitor, and staff members; maintains a pleasant, friendly and professional demeanor with all guest, client, staff members and coworkers to create favorable impressions B. Ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of the Department C. Patrol and inspect facilities and grounds on a regular basis to detect and deter crimes, security violations and unsafe conditions. Identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages D. Display age appropriate security interactions when dealing with members, patients, visitors and staff E. Protect patients, visitors and employees who are in danger or have been threatened and intervene when appropriate to reduce or defuse potentially violent situations F. Standby as requested in certain situations to prevent disturbed or menacing patients, visitors or anyone else from being a danger to themselves or others. G. Monitors and maintains closed circuit TV/video surveillance and two way radio systems and other life safety systems H.Respond to burglary, fire and other alarms and take appropriate action I. Coordinate safety and security procedures during emergencies J. Clear and reset alarm systems K. Control traffic flow within areas and enforce parking regulations as needed at the Mary Free Bed Rehabilitation Hospital campus and other facilities. L. Create safety awareness among guests and staff. M. Conduct preliminary investigations into thefts, shortages and other complaints involving potential criminal misconduct N. Answers alarms and investigates disturbances O. Patrols premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates P. Inspects assigned areas for fire or environmental hazards Q. Relays incoming, outgoing, and inter-departmental calls, takes and relays messages, and responds to telephone queries with a smile and in a warm, efficient way in order to facilitate public and hospital business. R. Responds quickly and accurately to emergency alarms including fires, codes, and tornados (or other disasters); receives initial reports, alerts outside agencies for their response, pages instructions to all hospital staff, and stands-by to provide further communications so that appropriate emergency responses may begin. S. Directs all public, patients, and outside visitors.  Projects an informed and caring image at all times in order to effectively serve MFB guests and staff. T. Makes appropriate overhead pages on a timely basis and with clear enunciation to communicate messages to people outside of telephone access. U. May monitor and control as necessary the flow of visitors to patients so that patients do not receive inappropriate visitors. V. Transports patients, visitors or other guests to different areas of the MFB campus by wheelchair or escorting them as needed W. Protects all hospital guest and staff’s confidentiality according to HIPPA requirements X. Maintains a clean, neat work environment including the security vehicle and all surrounding areas within the security office. Y. Creates and maintains an atmosphere of warmth, personal interest and positive emphasis Z. Maintains positive appearance and professional image as reflected by good personal hygiene. AA. Adheres to hospital policies BB. Maintains a detailed knowledge of the facility, including services, departments, clinics, peripheral services, conference rooms and other pertinent information CC. Completes incident reports that are detailed and strictly factual DD. Ability to function in an environment with possible exposure to blood borne pathogens or other potentially infectious/hazardous materials, and possible exposure to high or low temperatures as both inside and outside conditions indicate. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Weatlhy St. SE Grand Rapids Michigan 49503 United States
Dec 04, 2018
As needed
 
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 04, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed(MFB) is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement: Mary Free Bed exists to restore independence, hope and freedom through rehabilitation to people with disabilities.   Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: The Nutrition Aide assists with meal service through meal cart transport and meal tray delivery. At the end of meal service this team members collects meal trays and returns meal carts to Mercy Health Saint Mary (MHSM). Between meal services, the nutrition aide is responsible for stocking and maintaining all nourishment rooms and day spaces. This position also responds to alerts from our 24 hour electronic temperature monitoring system.   Essential Job Responsibilities: Conducts inventory of all nourishment rooms and day spaces. Supplies stocking requisition form to MHSM for fulfillment. Transports meal carts from MHSM to designated locations on MFB campus for meal delivery. Returns carts to MHSM after tray collection. Assists with delivering meal trays to MFB inpatients and collecting meal trays after meal service. Runs individual meal trays to MFB inpatients from MHSM as needed. Follows exposure/infection control, safety and equipment management, hazard, and quality improvement/risk management plans. Washes in and out of all patient rooms. Collaborates with St. Mary’s nutrition representative to obtain stocking supplies. Delivers stock to nourishment rooms and organizes using the First in First Out (FIFO) method. Maintains adequate inventory in nourishments rooms and monitors expiration dates. Maintains adequate coffee supplies and cups in patient and family day spaces. Monitors refrigerators in these spaces for expired foods. Performs rotating weekly cleaning list for nourishment rooms and day space refrigerators and drawers. Performs weekly safety checklist for quality assurance. Monitors SMART temps temperature monitoring system and takes action on any critical alerts. Treats all patients, families, employees, and visitors with respect, dignity, and courtesy and immediately addresses customer concerns appropriately. Essential Job Qualifications (Knowledge, Education, and Training Requirements): High school diploma or GED Knowledge of basic math, ability to inventory, and stock Demonstrated interpersonal and customer service skills; ability to interact with people of diverse backgrounds. Physical Demands: Able to exert up to 50 pounds of force occasionally (up to 1/3 of the time)  Able to lift, carry, push, pull meal carts, up to 50 pounds. Able to stand and walk for the majority of the shift. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Dec 03, 2018
Full-time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.    Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.     Mission Statement  Restoring hope and freedom through rehabilitation.   Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.   Summary In addition to the job description outlined for Outpatient Operations Coordinator under the direction of the outpatient leadership team, directly reports to Manager and Clinical Team Lead. Operations leader maintains the accountability for becoming a resource for all registration and therapy scheduling. Responsibilities include but are not limited to oversight of the day to day operations for all outpatient operation coordinator staff members, positive patient relations, proper telephone communication training & coaching, appointment scheduling, collaborative relationships among providers and staff. Accurately collects information from multiple sources to process referrals for outpatient therapy. Works with outpatient therapist management and department leadership to ensure operational efficiency. Identifies the need for policy development and/or revision. Helps in the development of procedures/protocols and/or seeks other departmental approvals as appropriate. This individual participates in the interviewing/ hiring, training and staff scheduling.  The main focus of the Lead Outpatient Operations Coordinator is to assist the Department Manager in customer service, quality care, and productivity, in accordance to organizational mission statement, values, and goals.   Essential Job Responsibilities Lead and provide the day-to-day scheduling, registration, referral process, authorization and telephone volume for all of Outpatient Services. Maintains the knowledge and understanding of all scheduling for all outpatient therapy lines. Manage process changes within scheduling software to implement protocol scheduling. Directing scheduling and registration staff in policy and procedure development to better accommodate patient appointments for all diagnosis and disciplines. Responsible for coordinating all changes with Cerner software through service request, problem solving and direct contact with Cerner representatives. Manage process changes within Athena to implement proper scheduling. Directing scheduling and registration staff in policy and procedure development to better accommodate patient appointments for all diagnoses and disciplines. Attend weekly team conferences to represent scheduling department in order to effectively create action plans to assist with problems/concerns/questions. Create and develop and edit patient education information/ patient policy changes/handouts as needed Administrator of Team Site for all of outpatient therapy. Identifies employees/departments, allowing/denying access on a case by case basis. Works with IT to ensure proper usage of Team Site occurs. Edits and maintains Team Site to ensure current data is correct.                                           Actively promotes open communication and a collaborative work environment with the team and other departments and work sites. Facilitate positive working relationships with access management/revenue cycle management, staff and all therapy staff, including managers in all departments and work sites. Identifies customer service issues and resolves or initiates necessary follow-up. Implements service recovery efforts as appropriately directed by Management Team. Analytical - Collects and researches data; Designs work flows and procedures. Problem Solving Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions. Works well in group problem solving situations.  Determines staff assignments Monitors and manages staff time (hours, TTO, etc.) for optimal customer service and to meet productivity expectations with patient volumes and timelines Arranges schedules to ensure appropriate coverage. Prioritizes and grants requests for TTO. Ensures appropriate staff rotation. Participates with interviewing and selection of candidates for open positions. Facilitates the annual employee review process and performance counseling Initiates the review process. Participates in/understands outcomes of actual review meetings. Performs employee competency assessments. Staff Development and Mentoring – Responsible for the orientation and education of new staff as well as ongoing staff development and mentoring of existing staff.  Encourages staff development through formal and informal learning opportunities, and using competency-based training systems. Supports program development and other operations as assigned.   Essential Job Qualifications (Knowledge, Education, and Training Requirements) Bachelor’s degree or equivalent work experience. Prior medical office/healthcare office experience including insurance verification and authorizations 3+ years. Competency and experience in scheduling patients and excellent customer service skills, Excel and Word required. Analytical - Collects and researches data; Designs work flows and procedures. Problem Solving Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions. Works well in group problem solving situations. Excellent oral and written communication skills required.  Possesses teaching ability, leadership ability, and high professional standards.  Must be well organized, be able to set priorities, work independently and is an effective team member. Working knowledge of medical insurance HMO/PPO/EPO/Indemnity/Worker’s Comp.   Demonstrated commitment to exceptional professionalism, confidentiality and service to customers Works with clinical team lead and has financial responsibility for department/cost center monthly performance. Must be able to develop and organize employment engagement activities. Effective communication skills for accurate, concise, and organized verbal and written communication. Requires information management skills to communicate, explain, interpret, and present data. Process and manage time cards for staff, approve vacation and payroll. Ability to exercise independent judgment Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time) Able to lift, carry, push, pull, up to 10 pounds occasionally To sit for the majority of the time, but may involve brief periods of time involving walking or standing To use keyboard frequently (1/3 to 2/3 of the time) Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Nov 30, 2018
Part-time
Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Provides physical therapy services as assigned by, and under the supervision of, a physical therapist.  Keeps treatment skills updated through continuing education, evidence based research, and program development. Perform job responsibilities in accordance with the program’s strategic objectives and goals to carry out organizational strategic objectives. Essential Job Responsibilities: Each job responsibility is related to the MFB Pillars of Excellence. The responsibility is identified to a pillar by the following letters: Q (Quality), S (Service), P (People), G (Growth),   F (Financial). Provides patient care.  (Q) Assists the physical therapist in treatment planning and conducting evaluation procedures. Assists the physical therapist in treating patients utilizing modalities, therapeutic exercise, assistive devices, and functional activities. Provides verbal and/or written feedback to the physical therapist regarding all significant observations or changes in the patient's condition, reaction, and response to treatment. Assists the physical therapist in determining equipment and supply needs and may participate in the acquisition and inventory of these items. Document’s patient’s status and progress according to established internal/external time standards and adherence to reimbursement guidelines. (Q) Communicates with others to integrate physical therapy treatment with all aspects of patient care. (Q, S) Participates in conferences/discussions and exchange of written records with other interdisciplinary team members as directed by the physical therapist to integrate physical therapy treatment plan. Instructs the patient and the family in physical therapy procedures as part of providing patient and family education including written instructions as necessary. Attends various meetings and in-services as designated. (Q, P) Follows all hospital policy and procedures including but not limited to patient confidentiality and infection control. (Q) Meets or exceeds program productivity expectations. (F) Provides discipline specific coverage (following cross training) within the Mary Free Bed system as requested. (F, S) Supports program operations as assigned.  (Q, S, P, G, F)  Other Job Responsibilities: Serves as clinical instructor for physical therapist assistant students.  Supervises, teaches, and evaluates skills of students and volunteers.  Communicates with participating universities regarding skill levels of students.  (S, P, G) Participates in program development and/or research activities as assigned.  (Q, G) Participates in orientation and training of new staff.  (Q, P) Assists in maintaining clean and orderly treatment areas. (S) Demonstrates competence in relevant software and hardware required to meet job responsibilities.   (Q)  Essential Job Qualifications (Knowledge, Education, and Training Requirements): Graduate of an accredited Physical Therapist Assistant Program. Licensure with the State of Michigan. Ideal candidate has inpatient rehab, acute care, SNF, and Outpatient experience. Able to work 1 weekend rotation per month. Possesses and maintains CPR certification to meet department/program protocol. Physical Demands:  The physical ability to lift, position, and transport patients; to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb; ability to hear, speak, write, and see (correctable vision); ability to frequently lift up to 75 pounds, and occasionally lift in excess of 75 pounds; ability to frequently push, pull, or carry weight anywhere from 1 to 100+ pounds while assisting patients and moving equipment; ability to exert up to 20-50 pounds of force occasionally, 10-20 pounds of force frequently, and exert up to 10 pounds of force constantly. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Nov 28, 2018
As needed
Mission Statement Restoring hope and freedom through rehabilitation. Diversity and Inclusion: Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. Summary: Provides physical therapy services as assigned by, and under the supervision of, a physical therapist.  Keeps treatment skills updated through continuing education, evidence based research, and program development. Perform job responsibilities in accordance with the program’s strategic objectives and goals to carry out organizational strategic objectives. Essential Job Responsibilities: Each job responsibility is related to the MFB Pillars of Excellence. The responsibility is identified to a pillar by the following letters: Q (Quality), S (Service), P (People), G (Growth),   F (Financial). Provides patient care.  (Q) Assists the physical therapist in treatment planning and conducting evaluation procedures. Assists the physical therapist in treating patients utilizing modalities, therapeutic exercise, assistive devices, and functional activities. Provides verbal and/or written feedback to the physical therapist regarding all significant observations or changes in the patient's condition, reaction, and response to treatment. Assists the physical therapist in determining equipment and supply needs and may participate in the acquisition and inventory of these items. Document’s patient’s status and progress according to established internal/external time standards and adherence to reimbursement guidelines. (Q) Communicates with others to integrate physical therapy treatment with all aspects of patient care. (Q, S) Participates in conferences/discussions and exchange of written records with other interdisciplinary team members as directed by the physical therapist to integrate physical therapy treatment plan. Instructs the patient and the family in physical therapy procedures as part of providing patient and family education including written instructions as necessary. Attends various meetings and in-services as designated. (Q, P) Follows all hospital policy and procedures including but not limited to patient confidentiality and infection control. (Q) Meets or exceeds program productivity expectations. (F) Provides discipline specific coverage (following cross training) within the Mary Free Bed system as requested. (F, S) Supports program operations as assigned.  (Q, S, P, G, F)  Other Job Responsibilities: Serves as clinical instructor for physical therapist assistant students.  Supervises, teaches, and evaluates skills of students and volunteers.  Communicates with participating universities regarding skill levels of students.  (S, P, G) Participates in program development and/or research activities as assigned.  (Q, G) Participates in orientation and training of new staff.  (Q, P) Assists in maintaining clean and orderly treatment areas. (S) Demonstrates competence in relevant software and hardware required to meet job responsibilities.   (Q)  Essential Job Qualifications (Knowledge, Education, and Training Requirements): Graduate of an accredited Physical Therapist Assistant Program. Licensure with the State of Michigan. Ideal candidate has inpatient rehab, acute care, SNF, and Outpatient experience. Able to work 1 weekend rotation per month. Possesses and maintains CPR certification to meet department/program protocol. Physical Demands:  The physical ability to lift, position, and transport patients; to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb; ability to hear, speak, write, and see (correctable vision); ability to frequently lift up to 75 pounds, and occasionally lift in excess of 75 pounds; ability to frequently push, pull, or carry weight anywhere from 1 to 100+ pounds while assisting patients and moving equipment; ability to exert up to 20-50 pounds of force occasionally, 10-20 pounds of force frequently, and exert up to 10 pounds of force constantly. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.