Mary Free Bed Rehabilitation Hospital

61 job(s) at Mary Free Bed Rehabilitation Hospital

Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 19, 2017
As needed
Mission Statement Restoring hope and freedom   Summary:   Responsible scheduling clinical evaluations and treatment.   Essential Job Responsibilities   Completes scheduling process, associated documentation and communications, and maintains patient/therapist schedules for evaluation and/or treatment.   Demonstrates appropriate interactions with patients, families, visitors, staff and/or referral sources as monitored by QI processes.   Other Job Responsibilities   Supports patient/therapist scheduling functions. Supports department/program operations as assigned.   Customer Service Responsibilities: Demonstrates excellent customer service behaviors consistent with organizational and departmental standards.  Consistently promotes teamwork and direct communication with co-workers.  Deals discretely and sensitively with confidential information.   Responsibilities in Quality Improvement Assists Scheduling Coordinator as assigned. Contributes by identifying problems and seeking solutions. Participates in department/program efforts to monitor and report.   Essential Job Qualifications (Knowledge, Education, and Training Requirements) High School graduate or equivalent. Computer experience with high accuracy level of data entry. Excellent telephone and customer service skills. Excellent organizational skills Experience in multiple scheduling functions. Knowledge of insurance authorization/reimbursement guidelines for rehabilitation   Other Preferred Job Qualifications Knowledge of clinical rehabilitation. Knowledge of medical terminology.   Reporting Relationship:        Director, Brain Injury & Spinal Cord Injury Programs 
Mary Free Bed Rehabilitation Hospital 235 Weatlhy St. SE Grand Rapids Michigan 49503 United States
Oct 19, 2017
Full-Time
Summary: Performs secretarial and project management duties for the Vice President Orthotics & Prosthetics (VP) and his direct reports (5-6)   Essential Job Responsibilities: A.   Performs general administrative and clerical responsibilities. Answers phones, greets visitors, and makes appointments.  Receives, opens, and distributes mail. Maintains administrative records and files as required. Acts as a project manager for projects assigned by the VP. Maintains VP’s schedule. Makes travel arrangements.   B.    Additional duties. Type’s correspondence and minutes of O&P Board meetings, management meetings, and other materials as requested. Arranges meetings for the O&P Board and board committees and assists in preparing meeting materials. Schedules and arranges O&P departmental meetings. Provides back-up for O&P clinic receptionist Assists with various periodic requirements and reporting such as performance evaluations, strategic plan, key performance indicators, budgeting, etc.   C.    Assists patients, employees, or visitors with problems, takes appropriate action, if possible, or refers individuals or messages to the appropriate personnel. Essential Job Qualifications (Knowledge, Education, and Training Requirements): High School education or equivalent Ability to type 70 words per minute, take accurate minutes of meetings and operate a transcriber. Competent language and grammar skills with the ability to compose, edit, and proof business letters. Proficient computer skills. Experience with Adobe Acrobat and Microsoft software, including SharePoint. Previous work experience in an administrative/secretarial position. Customer-focused and motivated to help and train others. Well-organized and able to work cooperatively with others throughout the company. The ability to work with people of diverse backgrounds. The competence to make independent decisions as well as preserve the confidentiality of special matters. Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time) To lift, carry, push, pull, up to 10 pounds occasionally To sit for the majority of the time, but may involve brief periods of time involving walking or standing To use keyboard frequently (1/3 to 2/3 of the time)   Other Preferred Job Qualifications: Business school or some college education.
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 18, 2017
Part-Time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.     Mission Statement Restoring hope and freedom through rehabilitation. Summary: Greets, provides information, and responds to the needs of patients, families, staff and other visitors who come into the Wheelchair and Adaptive Sports department, including registration for sports programs and collection of payment for registration.  Assists manager with clerical tasks and paperwork requirements.  Handles correspondence, QI surveys, filing, and computer tasks. Helps coordinate interdepartmental projects and provides office support for all Wheelchair and Adaptive Sports and Recreation Therapy. Essential Job Responsibilities: Maintains departmental records and filing systems on a timely basis.   Answers departmental phone lines, takes messages, and transfers calls as appropriate. Makes business phone calls as necessary. Schedules appointments for department staff.   Compiles statistics as requested. Sorts, opens, collects and distributes mail.  Completes mail processing for outgoing mail. Handles typing and data entry as necessary and assigned.   Schedules meeting rooms for inside and outside groups.  Maintains Wheelchair and Adaptive Sports conference room calendar. Communicates with groups on necessary changes.   Assists in maintaining CRM system for sports participants, volunteers and donors.   Completes departmental copying, faxing, printing, and marketing material requests.  Distributes marketing materials for Wheelchair and Adaptive Sports throughout the hospital.   Accurately verifies and updates all required demographic data elements necessary to register participants.   Accurately records and electronically enters the information on a timely basis into CRM.    Collaborates and assists in creating and updating Power Point Presentations for Wheelchair & Adaptive Sports and Recreation Therapy presentations.   Assists in registration process at clinics and tournaments that are off-site, which will include evening and weekend hours.   Maintains all Wheelchair and Adaptive Sports social media accounts. Customer Service Responsibilities: Demonstrates excellent customer service behaviors consistent with organizational and departmental standards.  Consistently promotes teamwork and direct communication with co-workers.  Deals discretely and sensitively with confidential information. Responsibilities in Quality Improvement: Conducts QI surveys and compiles QI data. Contributes by participating in meetings, identifying problems and seeking solutions.  Participates in department efforts to monitor and report. Essential Job Qualifications (Knowledge, Education, and Training Requirements): High school education or equivalent. Ability to drive. Proficient computer skills – ability to type 50 words per minute. Proficiency in Microsoft PowerPoint, Excel and Word. Outstanding organizational skills and customer service skills are required.   Ability to perform in a high-paced environment with a positive attitude. Skills in maintaining department social media accounts. Off-site Wheelchair and Adapted sports program assistance when needed. Other Preferred Job Qualifications: Previous health care experience. Typing speed of 50 wpm. Reporting Relationship: Recreation Therapy Department Manager 
Mary Free Bed Rehabilitation Hospital 1215 East Michigan Ave Lansing Michigan 48912 United States
Oct 18, 2017
Full-Time
                                                                                                                       We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation.   Summary: Registers patients, schedules appointments, answers telephones, and performs other assigned duties. Accurately collects information from multiple sources to process referrals for O&P.  Analyzes and records the required demographic, insurance, and clinical data sets, other information, and signatures necessary to schedule and pre-register O&P patients and ensure that bills are produced according to regulatory and payer requirements.  Effectively completes medical necessity and managed care requirement screening, and determines insurance type and eligibility to ensure maximum payer compliance is maintained and maximum reimbursement is secured.  Verifies and/or authorizes insurance as assigned.  Interacts in a customer focused manner during referral processing to ensure that the patient’s and their representative’s needs are met, and that they understand their personal liabilities through various payment and program options. Demonstrates complete understanding and knowledge of all processes and procedures related to insurance verification, insurance prior authorization, and registration.  Performs all insurance verification and communicates appropriate verbal and written explanations to patients, family members, and/or other appropriate parties.  Assists in prevention of retroactive denials. Works cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for O&P services.     Essential Job Responsibilities:   Accurately collects and analyzes all required demographic, insurance, guarantor and clinical data elements necessary to process O&P referrals and schedule all types of patients; records and electronically enters the information on a timely basis.  Assists billing and clinicians in presenting clean claims for reimbursement. Accurately prepares, produces, and distributes to other internal and external parties as appropriate and on a timely basis, forms, schedules, and supportive clinical documentation. Reviews physician referrals/orders and other documentation according to internal policy and regulation as applicable, in order to assure that the service being provided has been appropriately documented and meets all known payer medical necessity and other criteria.  Initiates contact to physicians and other office staff to resolve questions and problems. Initiates and explains the Advance Beneficiary Notification process as necessary.  Alerts appropriate parties for any ongoing monitoring or authorization needs. Provides information and explanations to the patient or responsible party regarding the policy and various options for resolving the patient’s financial responsibility for non-covered services prior to the service being provided. Receives and properly responds to telephone, electronic, or face-to-face inquiries from patients or their representatives. Reviews and analyzes all referral information and transaction edit reports in order to correct errors and resolve deficiencies. Performs all other appropriate activities as necessary to meet the patient’s needs and to achieve the required departmental and organizational outcomes. Assists patients/families as necessary. Reviews notes and other documentation according to internal policy and regulation as applicable, in order to ensure that a treatment prescription and authorization has been received to support scheduling of O&P appointments. Provides information and explanations to the patient or responsible party regarding status of scheduling or non-scheduling of O&P evaluation or treatment appointments according to notations and/or protocols.  Initiates electronic and/or telephone inquiries to the appropriate parties including third party payers, employers, and/or managed care organizations, sharing information as necessary in order to secure, record, and electronically enter data which confirms that the patient has been initially authorized for the service being provided. Analyzes the available documentation and uses software and/or other listings or information, including the data gathered during the third party eligibility and benefit verification, in order to calculate the amounts expected to be received from the payer and the amount owed by the patient or his/her responsible party. Provides pre-appointment financial responsibility telephone explanations to patients and other appropriate parties. Ensures that the patient or representative understands the policies that govern the revenue cycle and provide various options for resolving the calculated patient financial responsibility for non-covered services. Negotiates with the patient or responsible party to achieve a mutually acceptable resolution of the expected self-pay balance; including such options as credit card payments, extended/external payment arrangements, and charity care.  Refers the patient or responsible party to other internal or external sources as applicable.  Initiates contact to physicians and other office staff as necessary to resolve questions and problems. Accurately generates patient specific Financial Responsibility Forms and distributes to patients/representatives and appropriate internal parties on a timely basis as necessary. Handles appointment cancellation requests from patients in the event insurance coverage is not available and reschedules appointments as appropriate.  Completes the return-to-doctor communication process in the event the patient decides not to receive services. Provides clerical support as requested.  Various other responsibilities delegated by manager.   Customer Service Responsibilities: Demonstrates excellent customer service behaviors consistent with organizational and departmental standards.  Consistently promotes teamwork and direct communication with co-workers.  Deals discretely and sensitively with confidential information.   Responsibilities in Quality Improvement: Contributes by participating in meetings, identifying problems and seeking solutions.  Participates in department/program efforts to monitor and report.   Essential Job Qualifications (Knowledge, Education, and Training Requirements): Two-year college degree preferable. One year practical experience in a health care environment preferred. Proficient computer skills. Familiarity with medical terminology. Physical Requirements Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time) Able to lift, carry, push, pull, up to 10 pounds occasionally Able to sit for the majority of the time, but may involve brief periods of time involving walking or standing. Able to use keyboard frequently (1/3 to 2/3 of the time)   Other Preferred Job Qualifications: Familiarity with ICD-10 CM coding. Experience with Orthotics, Prosthetics, and/or Durable Medical Equipment   Reporting Relationship:               O&P Office Manager 
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 18, 2017
As needed
Summary: Assumes full responsibility for evaluating patients' need for occupational therapy.  Plans and executes individual treatment programs in accordance with the state of Michigan licensure and OT scope of practice.  Keeps treatment skills updated through continuing education, evidence based research, and program development. Perform job responsibilities in accordance with the program’s strategic objectives and goals to carry out organizational strategic objectives. Essential Job Responsibilities: Each job responsibility is related to the MFB Pillars of Excellence. The responsibility is identified to a pillar by the following letters: Q (Quality), S (Service), P (People), G (Growth),   F (Financial). Provides patient care. (Q) Evaluates patient condition. Establishes treatment goals in collaboration with patient and family as appropriate, and in collaboration with the treatment team. Treatment goals should be interdisciplinary and patient-centered whenever possible. Establishes written treatment plan, and administers treatment for each patient according to the stated goals.  Delegates responsibilities to occupational therapy assistants as appropriate. Re-evaluates patient's status and effects of treatment.  Revises treatment plan as necessary Reviews revised goals with patient and family as appropriate. Evaluates patient's need for medical equipment and orders the appropriate equipment as necessary.  Evaluates equipment upon delivery and instructs patient, patient's family, and health care workers on its use. Participates in planning for patient discharge by considering and communicating with patient, family, community support/services, and environmental limitations. Documents patient's status and progress through initial evaluation, progress notes, and discharge summary according to established internal/external time standards and adherence to reimbursement guidelines. (Q) Communicates with others to integrate occupational therapy treatment with all aspects of patient care. (Q,S) Participates in conferences/discussions as needed and exchange of written records with other interdisciplinary team members to integrate occupational therapy treatment plan. Instructs the patient and the family in occupational therapy procedures as part of  providing patient and family education including written instructions as necessary. Attends various meetings and in-services as designated. (Q,P) Follows all hospital policy and procedures including but not limited to patient confidentiality and infection control. (Q) Meets or exceeds program productivity expectations. (F) Provides discipline specific coverage (following cross training) within the Mary Free Bed system as requested. (F,S) Supports program operations as assigned. (Q, S, P, G, F)  Other Job Responsibilities: Serves as clinical instructor for occupational therapy students.  Supervises, teaches, and evaluates skills of students.  Communicates with participating universities regarding skill levels of students. (S) Participates in program development and/or research activities as assigned. (Q,G) Participates in orientation and training of new staff. (Q,P) Demonstrates competence in relevant software and hardware required to meet job responsibilities. (Q)  Essential Job Qualifications (Knowledge, Education, and Training Requirements): Graduate of an American Occupational Therapy Association accredited Occupational Therapy program. Certification by the National Board for Certification in Occupational Therapy. Licensure with the state of Michigan. Possesses and maintains CPR certification to meet department/program protocol. Physical Demands The physical ability to lift, position, and transport patients. The ability to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb. The ability to hear, speak, write, and see (correctable vision). The ability to frequently lift up to 75 pounds, and occasionally lift in excess of 75 pounds. The ability to occasionally push, pull, or carry weight anywhere from 1 to 100+ pounds while assisting patients and moving equipment. The ability to exert up to 20-50 pounds of force occasionally, 10-20 pounds of force frequently, and exert up to 10 pounds of force constantly. Looking for a candidate with inpatient acute care. Strong interpersonal skills with patients and family members.  
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 18, 2017
Full-Time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.   Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation.   Summary:   This position is in an outpatient office setting.  Duties include all clinic scheduling, receiving and posting payments to patient accounts, coding services appropriately based on information provided by the therapist on the patient encounter form, verifying the insurance benefits of the patient, explaining and answering all patient’s questions regarding coverage and co-insurance/deductible responsibilities supporting the treatment philosophy of the outpatient service, collecting data for quality measures, data entry of quality measures, and assist in the management of the program’s flow of patients. Accurately collects information from multiple sources to process referrals for outpatient services, and verification of benefits for outpatient services. Analyzes and records the required demographic, insurance, and clinical data sets, other information, and signatures necessary to schedule and pre-register outpatient patients and ensure that bills are produced according to regulatory and payer requirements.  Effectively completes medical necessity and managed care requirement screening, and determines insurance type and eligibility to ensure maximum payer compliance is maintained and maximum reimbursement is secured.  Verifies and/or authorizes insurance as assigned.    Interacts in a customer focused manner during referral processing to ensure that the patient’s and their representative’s needs are met, and that they understand their personal liabilities through various payment and program options. Demonstrates complete understanding and knowledge of all processes and procedures related to insurance verification, coordination of benefit, insurance prior authorization, and registration.  Performs all insurance verification and communicates appropriate verbal and written explanations to patients, family members, and/or other appropriate parties.  Assists in prevention of retroactive denials.  Works cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for outpatient therapy services.   Essential Job Responsibilities: Answer all incoming calls for outpatient and route appropriately. Schedule initial evaluation and subsequent patient appointments following scheduling protocols. Create patient account and cases in the practice management system following system protocols. Obtain benefit information from carriers for all new courses of treatment. Obtain authorization for treatment as required by the patient’s carrier prior to their first appointment and subsequent appointments as needed. Call all new patients the day before their initial evaluation to remind them of their appointment time and paperwork to bring to their appointment. Daily printing of encounter forms and schedules. Review new patient information forms with patient at their first appointment.  Ensure all forms are completed, signed and dated following protocols. Administer and collect functional outcome measures at baseline, and periodically for the duration of the patient’s course of treatment. Obtain copies of the patient’s insurance card(s). Enter charges on a daily basis in the practice management system following system protocols. Scan incoming paperwork in the patient charts. Initiate customer service and process improvement projects, or as assigned Other duties as assigned by Leader. Assists in full process quality control by reviewing and analyzing data to maintain a level of compliance to produce an accurate timely claim avoiding patient responsibility therefore reducing accounts receivable days. Analyzes the available documentation and uses software and/or other listings or information, including the data gathered during the third party eligibility and benefit verification, in order to calculate the amounts expected to be received from the payer and the amount owed by the patient or his/her responsible party Research patient benefits with health insurance carriers to determine coverage and benefit limitations for all referrals received.  Reviews appropriateness of ICD10 and CPT codes to determine if care provided corresponds to reason for referral/authorization to ensure that patient’s insurance covers the evaluations/treatments.  Accurately generates patient specific Explanation of Benefit Forms and distributes to patients/representatives and appropriate internal parties on a timely basis. Adhering to benefit and authorization monitoring process to accurately relay benefit information to all involved parties. Alerts appropriate parties for any ongoing monitoring or authorization needs. Provides information and explanations to the patient or responsible party regarding the policy and various options for resolving the patient’s financial responsibility for non-covered services prior to the service being provided. Initiatesand explains the Advance Beneficiary Notification process as necessary. Provides pre-appointment telephone explanations/letters to patients and other appropriate parties. Ensures that the patient or representative understands the policies that govern the revenue cycle and provide various options for resolving the calculated patient financial responsibility for non-covered services. Provides un-insured/under insured patients by screening for appropriate community resources that may be available to them in order to secure coverage for services, such as Community Financial Aid, Processing Presumptive Medicaid Eligibility, directing families to apply for Children’s Special Health Care Services and/or Medicaid, etc. Provides the patient or responsible party with financial counseling to achieve a mutually acceptable resolution of the expected self-pay balance including such options as credit card payments, deposits, extended/external payment arrangements and screens for and initiates charity care.  Refers the patient or responsible party to other internal or external sources as applicable Accurately prepares, produces, and distributes to other internal and external parties as appropriate and on a timely basis, forms, schedules, and supportive clinical documentation. Handles appointment cancellation requests from patients in the event insurance coverage is not available and forwards to schedulers to reschedule appointments as appropriate.  Completes the sending of the return-to-doctor communication in the event the patient decides not to receive services Enters calculated expected patient co-pay and co-insurance amounts in Cerner.  Sets follow-up dates in Share Point to monitor out-of-pocket maximums to determine amounts met.  Updates Cerner and Share Point notes accordingly Upon notification of health plan change or updates, including monthly Medicaid changes, resulting in a re-verification to determine coverage. Completes new-hire therapist orientation to review Outpatient Benefit Specialist/Financial Coordinator policies and procedures to guide in finding patient benefits.  Respond to requests for additional information. Collects, Compiles, analyzes, and reports data requested by manager. Provides clerical support as requested Accurately collects and analyzes all required demographic, insurance, guarantor and clinical data elements necessary to process/pre-register outpatient therapy referrals and schedule all types of patients; records and electronically enters the information on a timely basis. Reviews physician referrals/orders and other documentation according to internal policy and regulation as applicable, in order to assure that the service being provided has been appropriately documented and meets all known payer medical necessity and other criteria.  Initiates contact to physicians and other office staff to resolve questions and problems. Initiatesand explains the Advance Beneficiary Notification process as necessary.  Alerts appropriate parties for any ongoing monitoring or authorization needs. Reviews notes and other documentation according to internal policy and regulation as applicable, in order to ensure that a treatment prescription and authorization has been received to support scheduling of ongoing therapy appointments. Receives and properly responds to telephone, electronic, or face-to-face inquiries from patients or their representatives. Completes timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received.   Customer Service Responsibilities: Demonstrates excellent customer service behaviors consistent with organizational and departmental standards. Consistently promotes teamwork and direct communication with co-workers. Deals discretely and sensitively with confidential information.   Responsibilities in Quality Improvement:    Contributes by identifying problems and seeking solutions. Promotes patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.   Essential Job Qualifications (Knowledge, Education, and Training Requirements): Associates Degree or equivalent work experience Proficient with e-mail and computer use.  Will be expected to easily learn and use Mary Free Bed scheduling software Must have excellent attention to detail Must be able to multi-task efficiently without loss in accuracy or focus and follow-through Independent in problem-solving Must be able to type 40 words per minute with 98% accuracy, ten-key and operate general business office equipment Demonstrate excellent customer service Demonstrate organizational and problem solving skills Must have information management skills to communicate, explain, interpret and present data Must be able to quickly learn and retain a large amount of specific protocols and processes. Must also be able to retain changes in these protocols as they occur and hold other accountable to them. Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time) Able to lift, carry, push, pull, up to 10 pounds occasionally Able to sit for the majority of the time, but may involve brief periods of time involving walking or standing. Able to use keyboard frequently (1/3 to 2/3 of the time)   Other Preferred Job Qualifications: Solid working knowledge of ICD-10-CM and CPT coding structures. Completion of medical office coursework. Knowledge of medical terminology. Previous experience in similar position or tenure at practice to accept this position.   Reporting Relationship :    Lead Operations Coordinator, Manager    
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 17, 2017
Part-Time
Summary: Unit secretaries perform clerical and receptionist duties within the nursing station, to assist clinical staff and physicians with important patient care responsibilities.  This non-licensed team member assists with support and clerical work for those providing patient care, and performs other department activities as outlined in this job description.  Accuracy and effective, timely communication with the RN responsible for each patient is required.  Work performed by each unit secretary must support the mission, vision, and values of Mary Free Bed. Essential Job Responsibilities: A. Clerical and Administrative Support – Each unit secretary is required to perform the following skills: • Transcribes and transmits physician orders and other “ward orders” in appropriate areas. • Communicates and exchanges information in a timely manner with employees from departments in acute care hospitals that provide services for Mary Free Bed patients. • Completes applicable physician orders and requests from the nursing staff, and communicates according to policy or department processes. • Confers with the responsible RN to schedule patient activities and tests • Maintains communication boards within the nurses’ station with updated information. • Alarm systems – monitors, assists clinical staff within, and responds to alarms for the roam alert system and other alarms within the nurse’s station.  Monitors the weather alert radio for severe weather notifications and communicates promptly with the nursing supervisor. • Answers telephones, takes messages, and communicates messages to the appropriate person • Performs clerical functions such as admissions, discharges, and transfers of patients according to policies and processes. • Monitors supply levels, and orders office supplies and equipment as needed.  Receives and places items in proper storage areas. B. Communication – Each staff member in the Nursing Department is responsible to communicate in a timely, professional and respectful manner at all times.   Responsibilities of the unit secretary include, but are not limited to: • Patients and their families or visitors are treated with kindness and respect. • Customers, physicians, and other staff members are treated with kindness and respect. • Maintains effective working relationships with employees throughout the organization. • Treats patient call lights as a primary communication method between the patient and the caregiver, and promptly answers to call lights, in person, as soon as possible to assist the caregivers. • Deals discretely and sensitively with confidential information, and follows all hospital policies related to protected health information. C. Customer Service – Demonstrates excellent customer service behaviors consistent with organizational and departmental standards.  Consistently promotes teamwork and direct communication with co-workers.  Deals discretely and sensitively with confidential information.  D. Employee communication – The unit secretary understands that communication with hospital and department leadership occurs in many ways, and that it is the responsibility of each employee to be aware of policy and practice changes.  This information is shared through various methods such as administrative bulletins, staff meetings, bulletin board postings, email, department newsletters, individual discussions, and on the MFB intranet (InsideMFB). E. Employee training and competency assessments – Each unit secretary is responsible for orientation and training of new employees.  Additionally, each employee must complete all required training and competency assessments prior to the posted deadlines.  Questions about required education and competency modules should be addressed to a nurse educator or a nursing supervisor to ensure that the requirements are completed prior to the deadlines.   F. Performance evaluations –Each unit secretary will meet with a nursing supervisor to complete an annual performance evaluation prior to the department or organizational deadline.  The employee will provide input to the supervisor when reviewing goals and performance from the completed review period.  The employee will work with the supervisor to review organizational and departmental action plans, and to identify personal goals for the upcoming review period. G. Safety policies – Each employee is responsible to demonstrate knowledge of and performance in accordance with hospital and department safety and infection control policies and procedures.  Each unit secretary will be responsible for their assigned shift and work area and will maintain a safe and clean working environment for the benefit of patients, physicians, and staff. H. Fiscal Responsibility – Each unit secretary will assist with documenting patient chargeable items according to department policies.  Additionally, each employee will avoid duplication and waste of supplies and will arrive to work on time and work throughout the shift, unless taking a designated break.  If the unit secretary does not have work to do, the unit secretary will ask a RN or a nursing supervisor for work to avoid downtime.  If overtime is expected, the unit secretary will communicate this in advance with the nursing supervisor so that alternatives can be explored. The unit secretary is also responsible for other department tasks, as assigned, and in alignment with departmental policies and procedures.  Performs assignments as directed by management, and provides input on new services or revisions to new/existing policies and procedures as appropriate. Responsibilities in Quality Improvement: Contributes by identifying problems and seeking solutions.  Promotes patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications: • Licensure Requirements: None • Education:  High school graduate or equivalent GED required. • Physical Demands/Work Environment:  The work environment described here are representative of those an employee will encounter while working as a unit secretary at Mary Free Bed.  The ability to perform these tasks are required in order to provide the necessary care required by MFB patients and employees: • Required to stand, sit, talk, type, read, and hear • Required to use hands and arms to handle, feel, carry and work • Required to frequently stand, walk, bend, kneel, and rise from a kneeling position. • Required to be independently mobile, with frequent bending, and reaching overhead, for activities.  • Must be able to exert 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects(*).  • Due to possible exposure to blood-borne pathogens and hazardous materials, must be able to understand and follow department policies related to employee safety. • Must be competent with computer systems. • Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively. • Experience: None required.  Previous experience as a unit secretary is preferred.  Understanding of medical technology, terminology and rehabilitation care is preferred.  
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 17, 2017
Full-Time
Mission Statement Restoring hope and freedom through rehabilitation.   Summary:               Greets, provides information, and responds to the needs of patients, families, staff, and other visitors at the information desk including appointment check-in or check-out, registration, collection of co-pays, assistance with way finding, or other services or resources.  Provides office support for all Scheduling and Patient Financial Services staff.    Essential Job Responsibilities:   Greets, provides information, and responds to the needs of patients, families, staff, and other visitors at the information desk. Triage inquiries that arise during or after each patient/visitor/staff encounter.  Escorts and/or directs patients and other parties to other service areas or locations. Receives and properly processes telephone calls, including answering questions, taking messages, and/or transferring calls as appropriate, according to confidentiality, customer service and other requirements. Maintains telephone Call Back Reminder system for patient evaluations and clinic appointments. Completes mail processing of all incoming/outgoing mail and documentation. Performs all other appropriate activities as directed and as necessary to meet the patient’s needs and to achieve the required departmental and organizational outcomes.  Provides clerical support as needed. Accurately verifies and updates all required demographic, insurance/financial, and clinical data elements necessary to pre-register and register all types of patients.  Accurately records and electronically enters the information on a timely basis into Cerner to include assigning a medical record number to new patients.  Accurately prepares, and distributes to other internal parties as appropriate and on a timely basis, required registration forms. Provides appropriate explanations of information provided by PFS staff to patients and other appropriate parties, and secures and witnesses all required signatures according to internal policy and regulation, as applicable, including consent to treat, assignment of insurance benefits, and release of information, Advance Beneficiary Notification, and financial responsibility. Forwards appropriate documents to the Patient Financial Services Department to support billing and collections. Uses available documentation to collect any expected charge(s) for the service(s) being provided.  Completes patient or responsible party payment transactions, accepting and generating appropriate receipts for monies and credit card payments received.  Forwards collections to OTC PFS Representatives for posting. Completes patient documentation. Completes Medicare documentation forms and submits them for physician and/or therapist signature. Compiles documentation copies to support Blue Cross patient claim billings. Creates therapy treatment schedules as needed by the worksite.   Customer Service Responsibilities: Demonstrates excellent customer service behaviors consistent with organizational and departmental standards. Consistently promotes teamwork and direct communication with co-workers. Deals discretely and sensitively with confidential information.   Responsibilities in Quality Improvement:    Contributes by identifying problems and seeking solutions. Promotes patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.   Essential Job Qualifications (Knowledge, Education, and Training Requirements) High school graduate or equivalent. Computer experience with high accuracy level of data entry. Excellent telephone and customer service skills. Ability to perform in a high paced environment with a positive attitude. Physical demands:  Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); able to lift, carry, push, pull, up to 10 pounds occasionally; to sit for the majority of the time, but may involve brief periods of time involving walking or standing; able to use keyboard frequently (1/3 to 2/3 of the time) Other Preferred Job Qualifications Knowledge of medical terminology. Knowledge of clinical rehabilitation. Knowledge of medical insurance requirements Experience in registration and/or scheduling.   Reporting Relationship: Outpatient Scheduling Manager or Patient Financial Services Manager 
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 17, 2017
Full-Time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. Mary Free Bed is a not-for-profit, nationally accredited, rehabilitation hospital with 167 inpatient beds – 119 acute and 48 sub-acute. There are numerous outpatient programs as well as home and community services. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes.  Mission Statement Restoring hope and freedom through rehabilitation.   Summary: Under the direct supervision of the IT Supervisor – Administrator Team, the IT Junior Administrator works as part of the Information Technology Administrator Team to assist in all administrator roles. These include the Network Administrator, System Administrator, and Telecommunications Administrator roles.    Essential Job Duties and Responsibilities:   Technical resource for troubleshooting and diagnosing technology needs Act as a service and support contact for customers and staff Interact with all aspects of IT environment Acts as escalation resource to support personnel to resolve support related issues Assist in “after hours support” when necessary Provide training when necessary for support personnel Provisioning of Users in AD and 3rdParty Systems Participate in appropriate training programs and attend required meetings Work with vendors in the research, development and implementation of technologies Assisting in installing, administering, and maintaining the following, but not limited to: Active Directory Server Operating Systems Server Based Software Solutions Application / Operating System Deployment Solutions Virtual Server and Virtual Workstation Systems Networking technologies (ie: TCP/IP, Routing, Switching, Wireless) Network and Server Monitoring Software IP Telecommunication Systems Network Firewalls Virtual Private Networking (VPN) IT RelatedHardware Other duties as assigned   Essential Job Qualifications (Knowledge, Education, and Training Requirements):   A Bachelor’s Degree or equivalent background and work experience in network, systems, or telecommunications infrastructure. Fundamental knowledge of basic IT and HIPAA security principles. Excellent written and verbal communication skills to both technical and non-technical audiences. Excellent organizational skills. Ability to interact effectively with all staff (non-technical and technical). Exceptional analytic thinking and retention Excellent problem-solving skills and conviction to following best practices Discipline to diagnose issues where no experience or knowledge is present and extensive research is required Hands on hardware experience in computer hardware and software Ability to work independently with little supervision, and also in a team environment Experience and passion for technology Ability to remain calm and focused under pressure Able to identify issues prior to escalation Possesses a valid state driver’s license and dependable transportation to work at off campus locations Physical Demands: Able to exert up to 35 pounds of force occasionally (up to 1/3 of the time) Able to lift, carry, push, pull, up to 35 pounds occasionally Able to sit for the majority (1/3 – 2/3) of the time, but may involve brief periods of time involving walking or standing. Able to use keyboard frequently (1/3 to 2/3 of the time) 
Mary Free Bed Rehabilitation Hospital 50 N Perry St Pontiac Michigan 48342 United States
Oct 17, 2017
Full-Time
Mission Statement Restoring hope and freedom through rehabilitation.   Summary: The Nurse Liaison works in coordination with the admissions team and physicians in the Mary Free Bed Network to: Coordinate efforts within the admissions office to ensure timely response to acute care hospital referrals Screen patients for appropriateness of inpatient admission to the appropriate acute inpatient facility using the MFB/McLaren admission criteria Communicate with the consulting physician and report the decision of the physician to the patient, family members, and the discharge planner from the referring hospital As appropriate, facilitate admissions to Mary Free Bed or McLaren, including required pre-authorization and pre-admission documentation Work with MFB Network Partners with the goal of problem solving and facilitating referrals to the appropriate level of rehabilitation. Essential Job Responsibilities:   Assures the timely and efficient response to consultations/referrals that are both local and regional.  Obtains and prepares relevant information for the rehabilitation physician to review.  Communicates the decision of the physician to the patient, family, and discharge planner from the referring hospital in a clear and positive manner.  Working with the physician, completes medical record documentation in accordance with referring hospital’s policies and procedures. For those referrals that are appropriate for admission:  In collaboration with the acute care hospital staff, collects appropriate patient information and completes the documentation that is required for admission.  Provides patient and family education related to inpatient rehabilitation.  Collaborates with the referring hospital staff, acute inpatient rehabilitation staff and physicians to determine an admission plan, and to set a date and time that is appropriate for the patient and meets the needs of the referring hospital.  Completes the pre-admission screen and assures that appropriate physician review is completed prior to admission.  Develops and maintains effective working relationships with all referrals sources.  Facilitates professional communication with each employee of the referring hospital.  Demonstrates excellent customer service standards and behaviors. Encourages, coaches, and monitors teamwork and direct communication with co-workers. Deals discreetly and sensitively with confidential information.  Monitors customer satisfaction and facilitates problem solving with the rehabilitation physicians, patients and families, and referral sources.  Encourages a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, openness to change, enthusiasm, and pride.  Maintains a high level of current knowledge about each referral hospital and the associated patient populations.  Develops and maintains excellent working relationship with Network Partners and their admissions team.  Maintains appropriate credentialing certification at all required facilities.  Works with admissions secretaries to ensure efficient processing of information.   Essential Job Qualifications: Licensed Registered Nurse with a current State of Michigan license preferably with Certified Rehabilitation Registered Nurse (CRRN) Certification with 2 years of practice required A minimum of 3 years of relevant clinical experience is required, significant rehabilitation experience is preferred. Time management and organizational skills Effective written and verbal communication skills Able to respond to a highly variable workload including flexibility of work hours Able to maintain effective communication with multiple physicians and referral hospital employees. Excellent computer skills with specific ability to use Microsoft Outlook, MFB’s Affinity EMR, Cerner, and the Allscripts program for referral management. Physical Demands:  Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); to lift, carry, push, pull, up to 10 pounds occasionally; to sit for the majority of the time, but may involve brief periods of time involving walking or standing; to use keyboard frequently (1/3 to 2/3 of the time)   
Mary Free Bed Rehabilitation Hospital 235 Weatlhy St. SE Grand Rapids Michigan 49503 United States
Oct 16, 2017
Full-Time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation.   Summary: A certified Prosthetist CP is a healthcare professional who is specifically educated and trained to manage comprehensive prosthetic patient care. This includes patient assessment, formulation of a treatment plan, implementation of the treatment plan, follow-up and practice management.    Essential Job Responsibilities:   Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.   Assessment of patients with impairment of human movement or musculoskeletal abnormalities that would impede their ability to participate in their social environment or other activities in order to determine a functional intervention. Produces prosthetic devices as prescribed by the referring physician.  Formulation of a treatment plan, with other health care providers as prescribed by the referring physician based upon a comprehensive assessment to design an intervention to alleviate limitations and enhance function.  Implementation of the prosthetic treatment plan, and overseeing certified assistants. Utilization of a follow-up treatment plan that ensures successful prosthetic outcomes. Compliance with practice management plans to develop and document policies and procedures to ensure patient protection which includes, but is not limited to: adherence to applicable local, state and federal laws and regulations maintaining a safe and professional environment for patient care comprehension of claims development and submission Maintains mandatory education requirements. Adherence to ABC Code of Professional Responsibility. Follows charting procedures and maintains records; completes in a timely manner according to department policy. Essential Job Qualifications (Knowledge, Education, and Training Requirements):   Demonstrate knowledge and skills with Upper and lower limb prosthetics, for pediatric and geriatric patients. Bachelor’s degree or higher in orthotics and prosthetics for a Commission on Accreditation of Allied Health Education Programs (CAAHEP) accredited program OR a Bachelor’s degree or higher in any major along with a post-graduate orthotics and prosthetic certificate from a CAAHEP accredited program. Certification by the American Board for Certification in Orthotics and Prosthetics (CP) or Board of Certification/Accreditation (BOCP).        
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 16, 2017
Part-Time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement: Mary Free Bed exists to restore independence, hope and freedom through rehabilitation to people with disabilities.    Summary: Assists the Nutrition Clinicians in meal pass as well as tray retrieval. Is responsible for stocking and maintaining all nourishment rooms and day spaces.   Essential Job Responsibilities:   Takes inventory on nourishment rooms and day spaces.   Collaborates with St. Mary’s Nutrition Services department to obtain stocking supplies.   Maintains adequate inventory of nourishments and supplies for patients and families on the nursing unit.   Will be responsible for cleaning and monitoring temperatures of all refrigerators and freezers on the inpatient unit   Assist the Nutrition clinician in delivering meal trays, as well as tray retrieval after the meal hour.    Follows exposure/infection control, safety and equipment management, hazard, and quality improvement/risk management plans. Washes in and out of all patient rooms.   Treats all patients, families, employees, and visitors with respect, dignity, and courtesy and immediately addresses customer concerns appropriately.   Customer Service Responsibilities: Demonstrates excellent customer service behaviors consistent with organizational and departmental standards.   Consistently promotes teamwork and direct communication with co-workers.  Assures confidentiality of patient information per HIPPA guidelines.   Responsibilities in Quality Improvement: Contributes by participating in meetings, identifying problems and seeking solutions.  Assists in provision of quality care; participating in department efforts to monitor and report.  Also assists by maintaining good relations with the patients and their families.   Essential Job Qualifications (Knowledge, Education, and Training Requirements): High school diploma or GED Knowledge of basic math, ability to inventory, and stock Demonstrated interpersonal and customer service skills; ability to interact with people of diverse backgrounds. Physical Demands: Able to exert up to 35 pounds of force occasionally (up to 1/3 of the time) Able to lift, carry, push, pull, up to 35 pounds occasionally Able to stand for the majority (1/3 – 2/3) of the time, but may involve brief periods of time involving walking or standing.   Reporting Relationship: Manager of Nutrition Services 
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 16, 2017
Full-Time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.    Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation.   Summary: Works as part of the overall rehabilitation team providing clinical services to help patients maximize their potential and independence in returning back to their community.  Referrals are made to the proper disciplines within the Hospital or outside resource agency when a patient needs to go beyond the scope of what the psychologist can provide.    Essential Job Responsibilities: Evaluates client's condition and need for psychological services. Completes a thorough interview and history of the patient, with input from parents or other family members as appropriate. Administers and interprets psychometric tests as needed.   Shares results and treatment implications with the referring agent and/or members of the treatment team.    Establishes short term and long term treatment objectives for each client based on results of the interview and history, supplemented with results from neuropsychological and other psychometric testing (if applicable). Implements the treatment plan and either provides or arranges for the provision of the psychological services needed to meet the stated objectives for each client.  Provides all necessary cognitive or behavioral instructions to the client and family throughout their involvement at Mary Free Bed, and particularly just prior to discharge. Provides individual, group, and family psychotherapy and behavioral management as needed. Provides supervision to Master’s level Psychology staff and/or postdoctoral residents as needed. Consults with attending physician and other members of the team regarding clinical treatment and management of the client. Attends and participates in team conferences. Maintains complete, accurate, and current records of all clinical service rendered.   Other Job Responsibilities: Supervises students, interns, or post-doctoral fellows. Participates in presentations, tours, or speaking engagements when requested by chief psychologist. Participates in research studies as approved by chief psychologist. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Doctorate degree in Psychology. Active license in good standing with the State of Michigan. Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); To lift, carry, push, pull, up to 10 pounds occasionally; To sit for the majority of the time, but may involve brief periods of time involving walking or standing; To use keyboard frequently (1/3 to 2/3 of the time)   Other Preferred Job Qualifications: Completion of a formal postdoctoral residency in the area of specialty. Two years of clinical experience in an applied health care setting.  
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 13, 2017
Full-Time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation.   Summary: Maintains a clean, safe environment inside and outside the hospital by performing duties according to departmental techniques, procedures, and needs.  Scheduled work may include weekends, holidays, and/or a variety of shifts.   Essential Job Responsibilities:   Cleans in assigned areas, such as patient rooms, nurses' stations, examination and treatment rooms, public and patient lavatories, lounges and offices, and public areas. Sweeps, dusts, dust mops and wet mops floors and stairways, spots carpets, and buffs hard floors. Cleans and sanitizes discharge beds.  Makes beds in designated areas. Washes down all patient discharge furniture including night stands, dressers, and over-bed tables.  Cleans and sanitizes waste receptacles. Collects trash and refuse from work areas and completes appropriate disposal. Cleans, sanitizes, and polishes baths, lavatories, and shower/sink fixtures. Stocks paper and soap products, etc. as necessary. Dusts, washes, sponge mops, sanitizes and extracts furniture.  Cleans and polishes glass surfaces, walls, and window sills, window frames, doors, and registers. Scrubs bathroom tiles, woodwork, lights, and vents. Maintains equipment and materials in a clean and orderly manner. Assists with setups, linen delivery, mail delivery, general deliveries, etc. Vacuums and edges carpeted areas as necessary. Any other duties as assigned by manager   Customer Service Responsibilities: Demonstrates excellent customer service behaviors consistent with organizational and departmental standards.  Consistently promotes teamwork and direct communication with co-workers.  Deals discretely and sensitively with confidential information.     Responsibilities in Quality Improvement: Contributes by participating in meetings, identifying problems and seeking solutions. Participates in department efforts to monitor and report.   Essential Job Qualifications (Knowledge, Education, and Training Requirements):   High school graduate or equivalent. Ability to communicate through the oral and/or written process and ability to follow directions. Physical Demands: Ability to work independently. Able to exert up to 50 pounds of force occasionally (up to 1/3 of the time) Able to lift, carry, push, pull, up to 50 pounds occasionally The ability to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb The ability to hear, speak, write and see (correctable vision   Reporting Relationship: Environmental Services Manager   
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 13, 2017
Full-Time
CLINICAL NEUROPSYCHOLOGIST :  Mary Free Bed Rehabilitation Hospital has an opening for a full-time clinical neuropsychologist to provide comprehensive outpatient assessments and clinic consultation.  The patient population ranges from older adolescents to the elderly.  Diagnostic categories span a wide range but the most common ones include traumatic brain injury, mild cognitive impairment and dementia.  The neuropsychologist will be involved with resident supervision and didactics.  There are additional opportunities for participation in applied research. The successful candidate will join a vibrant service that includes seven other psychologists as well as two residents in an APA-accredited postdoctoral training program in clinical neuropsychology.  Minimum requirements include completion of a Doctoral degree in Psychology from an APA- or CPA-approved program, including an APA- or CPA-approved internship, with subsequent completion of a 2-year formal postdoctoral residency. Prior clinical experience in a health care setting is essential.  Prior rehabilitation exposure will be considered advantageous but is not required.  Pursuit of board certification in clinical neuropsychology through the American Board of Professional Psychology will be expected and supported.  Preference will be given to candidates who are eligible for immediate licensure in the state of Michigan.  Both early and mid career applicants will be considered, with potential opportunities for future advancement to a leadership role for those with > 5 years of independent post-residency experience.  Salary and benefits are competitive.  Assistance with relocation as well as support for continuing education will be provided. The position will be available after January 1, 2018 but starting date is flexible.  Individuals who can bring increased diversity to the Psychology service (e.g., persons with a disability, or who are bilingual) are especially encouraged to apply.    Mary Free Bed We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.    Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation.   Summary: Works as part of the overall rehabilitation team providing clinical services to help patients maximize their potential and independence in returning back to their community.  Referrals are made to the proper disciplines within the Hospital or outside resource agency when a patient needs to go beyond the scope of what the psychologist can provide.    Essential Job Responsibilities:   Evaluates client's condition and need for psychological services. Completes a thorough interview and history of the patient, with input from parents or other family members as appropriate. Administers and interprets psychometric tests as needed.   Shares results and treatment implications with the referring agent and/or members of the treatment team.    Establishes short term and long term treatment objectives for each client based on results of the interview and history, supplemented with results from neuropsychological and other psychometric testing (if applicable). Implements the treatment plan and either provides or arranges for the provision of the psychological services needed to meet the stated objectives for each client.  Provides all necessary cognitive or behavioral instructions to the client and family throughout their involvement at Mary Free Bed, and particularly just prior to discharge. Provides individual, group, and family psychotherapy and behavioral management as needed. Provides supervision to Master’s level Psychology staff and/or postdoctoral residents as needed. Consults with attending physician and other members of the team regarding clinical treatment and management of the client. Attends and participates in team conferences. Maintains complete, accurate, and current records of all clinical service rendered.   Other Job Responsibilities: Supervises students, interns, or post-doctoral fellows. Participates in presentations, tours, or speaking engagements when requested by chief psychologist. Participates in research studies as approved by chief psychologist. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Doctorate degree in Psychology. Active license in good standing with the State of Michigan. Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); To lift, carry, push, pull, up to 10 pounds occasionally; To sit for the majority of the time, but may involve brief periods of time involving walking or standing; To use keyboard frequently (1/3 to 2/3 of the time)   Other Preferred Job Qualifications: Completion of a formal postdoctoral residency in the area of specialty. Two years of clinical experience in an applied health care setting.  
Mary Free Bed Rehabilitation Hospital 235 Wealthy SE Grand Rapids Michigan 49503 United States
Oct 12, 2017
As needed
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.   Mission Statement Restoring hope and freedom through rehabilitation.   Summary: Respiratory Therapist at Mary Free Bed are a key member of the multi-disciplinary team that collaborates together to provide patient-centered care.  Respiratory therapist coordinate, direct, delegate, and provide care to multiple patients.  Using a patient and family-centered care approach, each Respiratory Therapist develops relationships with patients, families, and colleagues that enhance the quality of care provided.  Respiratory Therapy is performed with compassion and courtesy, and each Respiratory Therapist is responsible to follow departmental policies and service standards.  Patient and family education is a primary focus and is a critical aspect of the interdisciplinary team’s efforts to assist patients to gain independence, apply adaptation strategies, and return to home.     Essential Job Qualifications (Knowledge, Education, and Training Requirements): Licensed registered Respiratory Therapist in the state of Michigan.   Newly graduated respiratory therapist have 90 days to successfully complete registry exam. Associates degree is required.       Current Basic Life Support (BLS) certification Previous experience as a Respiratory Therapist, is preferred but not required. Strong critical thinking, decision-making, delegation, and leadership skills are required to work.  Time management and organizational skills are very important, as well as effective written and verbal communication skills. Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively. Physical Demands:The work environment described here are representative of those an employee will encounter while working as a Respiratory Therapist at Mary Free Bed.  The ability to perform these tasks are required in order to provide the necessary patient care required by MFB patients: Required to stand, sit, talk, type, read, and hear Required to use hands and arms to handle, feel, carry and work Required to frequently stand, walk, bend, kneel, and rise from a kneeling position while performing patient care. Required to be independently mobile, with frequent bending, and reaching overhead, for activities such as positioning and transferring of patients and equipment. Must be able to exert 20 to 35 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects(*).  Due to possible exposure to blood-borne pathogens and hazardous materials, must be able to understand and follow department policies related to employee safety. Must be competent with computer systems for the purpose of documenting patient care.  
Mary Free Bed Rehabilitation Hospital 401 South Ballenger Hwy Flint Michigan 48532 United States
Oct 11, 2017
Full-Time
Mission Statement Restoring hope and freedom through rehabilitation.   Summary: The Nurse Liaison works in coordination with the admissions team and physicians in the Mary Free Bed Network to: Coordinate efforts within the admissions office to ensure timely response to acute care hospital referrals Screen patients for appropriateness of inpatient admission to the appropriate acute inpatient facility using the MFB/McLaren admission criteria Communicate with the consulting physician and report the decision of the physician to the patient, family members, and the discharge planner from the referring hospital As appropriate, facilitate admissions to Mary Free Bed or McLaren, including required pre-authorization and pre-admission documentation Work with MFB Network Partners with the goal of problem solving and facilitating referrals to the appropriate level of rehabilitation. Essential Job Responsibilities:     Assures the timely and efficient response to consultations/referrals that are both local and regional.  Obtains and prepares relevant information for the rehabilitation physician to review.  Communicates the decision of the physician to the patient, family, and discharge planner from the referring hospital in a clear and positive manner.  Working with the physician, completes medical record documentation in accordance with referring hospital’s policies and procedures. For those referrals that are appropriate for admission:  In collaboration with the acute care hospital staff, collects appropriate patient information and completes the documentation that is required for admission.  Provides patient and family education related to inpatient rehabilitation.  Collaborates with the referring hospital staff, acute inpatient rehabilitation staff and physicians to determine an admission plan, and to set a date and time that is appropriate for the patient and meets the needs of the referring hospital. Completes the pre-admission screen and assures that appropriate physician review is completed prior to admission. Develops and maintains effective working relationships with all referrals sources.  Facilitates professional communication with each employee of the referring hospital.  Demonstrates excellent customer service standards and behaviors. Encourages, coaches, and monitors teamwork and direct communication with co-workers. Deals discreetly and sensitively with confidential information. Monitors customer satisfaction and facilitates problem solving with the rehabilitation physicians, patients and families, and referral sources.  Encourages a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, openness to change, enthusiasm, and pride. Maintains a high level of current knowledge about each referral hospital and the associated patient populations. Develops and maintains excellent working relationship with Network Partners and their admissions team. Maintains appropriate credentialing certification at all required facilities. Works with admissions secretaries to ensure efficient processing of information.   Essential Job Qualifications: Licensed Registered Nurse with a current State of Michigan license preferably with Certified Rehabilitation Registered Nurse (CRRN) Certification with 2 years of practice required A minimum of 3 years of relevant clinical experience is required, significant rehabilitation experience is preferred. Time management and organizational skills Effective written and verbal communication skills Able to respond to a highly variable workload including flexibility of work hours Able to maintain effective communication with multiple physicians and referral hospital employees. Excellent computer skills with specific ability to use Microsoft Outlook, MFB’s Affinity EMR, Cerner, and the Allscripts program for referral management. Physical Demands:  Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); to lift, carry, push, pull, up to 10 pounds occasionally; to sit for the majority of the time, but may involve brief periods of time involving walking or standing; to use keyboard frequently (1/3 to 2/3 of the time) 
Mary Free Bed Rehabilitation Hospital 1900 Columbus Ave Bay City Michigan 48708 United States
Oct 11, 2017
Full-Time
Mission Statement Restoring hope and freedom through rehabilitation.   Summary: The Nurse Liaison works in coordination with the admissions team and physicians in the Mary Free Bed Network to: Coordinate efforts within the admissions office to ensure timely response to acute care hospital referrals Screen patients for appropriateness of inpatient admission to the appropriate acute inpatient facility using the MFB/McLaren admission criteria Communicate with the consulting physician and report the decision of the physician to the patient, family members, and the discharge planner from the referring hospital As appropriate, facilitate admissions to Mary Free Bed or McLaren, including required pre-authorization and pre-admission documentation Work with MFB Network Partners with the goal of problem solving and facilitating referrals to the appropriate level of rehabilitation. Essential Job Responsibilities:   Assures the timely and efficient response to consultations/referrals that are both local and regional.  Obtains and prepares relevant information for the rehabilitation physician to review.  Communicates the decision of the physician to the patient, family, and discharge planner from the referring hospital in a clear and positive manner.  Working with the physician, completes medical record documentation in accordance with referring hospital’s policies and procedures. For those referrals that are appropriate for admission:  In collaboration with the acute care hospital staff, collects appropriate patient information and completes the documentation that is required for admission.  Provides patient and family education related to inpatient rehabilitation.  Collaborates with the referring hospital staff, acute inpatient rehabilitation staff and physicians to determine an admission plan, and to set a date and time that is appropriate for the patient and meets the needs of the referring hospital.  Completes the pre-admission screen and assures that appropriate physician review is completed prior to admission.  Develops and maintains effective working relationships with all referrals sources.  Facilitates professional communication with each employee of the referring hospital.  Demonstrates excellent customer service standards and behaviors. Encourages, coaches, and monitors teamwork and direct communication with co-workers. Deals discreetly and sensitively with confidential information.  Monitors customer satisfaction and facilitates problem solving with the rehabilitation physicians, patients and families, and referral sources.  Encourages a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, openness to change, enthusiasm, and pride.  Maintains a high level of current knowledge about each referral hospital and the associated patient populations.  Develops and maintains excellent working relationship with Network Partners and their admissions team.  Maintains appropriate credentialing certification at all required facilities.  Works with admissions secretaries to ensure efficient processing of information.   Essential Job Qualifications: Licensed Registered Nurse with a current State of Michigan license preferably with Certified Rehabilitation Registered Nurse (CRRN) Certification with 2 years of practice required A minimum of 3 years of relevant clinical experience is required, significant rehabilitation experience is preferred. Time management and organizational skills Effective written and verbal communication skills Able to respond to a highly variable workload including flexibility of work hours Able to maintain effective communication with multiple physicians and referral hospital employees. Excellent computer skills with specific ability to use Microsoft Outlook, MFB’s Affinity EMR, Cerner, and the Allscripts program for referral management. Physical Demands:  Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); to lift, carry, push, pull, up to 10 pounds occasionally; to sit for the majority of the time, but may involve brief periods of time involving walking or standing; to use keyboard frequently (1/3 to 2/3 of the time) 
Mary Free Bed Rehabilitation Hospital 235 Weatlhy St. SE Grand Rapids Michigan 49503 United States
Oct 10, 2017
Full-Time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. Mary Free Bed is a not-for-profit, nationally accredited, rehabilitation hospital with 167 inpatient beds – 119 acute and 48 sub-acute. There are numerous outpatient programs as well as home and community services. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes.  Mission Statement Restoring hope and freedom through rehabilitation.   Summary: Under the direct supervision of a certified Orthotist or Prosthetist, assists in the fabrication, repair, and fitting of orthoses or prostheses as prescribed by a physician.    Essential Job Responsibilities: A.            Works independently. Fabricates assigned casts according to measurements, model specifications and layouts. Assists senior orthotist or prosthetist in design, measurement, and fabrication of orthoses or prostheses according to physician prescriptions.   B.            Assists Senior Orthotist or Prosthetist for wraps or measurements.   C.            Operates machinery such as drill presses, ovens, cutters, grinders, lathes, and polishers.   D.            Repairs or delegates the maintenance of orthoses or prostheses to technicians as directed.   E.            Exhibits advanced skills in metal shaping, vacuum forming, laminating, trimming, and sewing by using saws, grinders, ovens, chemicals, and cutters to fabricate.   F.            Assists in inventories of supplies and equipment.  Dispenses supplies as directed by Orthotist or Prosthetist.   G.           Maintains patient records; notes repairs completed to orthoses or prostheses.   H.            Maintains records for the billing of repairs.   Essential Job Qualifications (Knowledge, Education, and Training Requirements): High school graduate or equivalent. Two to three years experience as a Technician, Non-Registered. Registered Technician status with the American Board for Certification. Ability to follow detailed directions, use tools and work well with people. Ability to interact with patients and physicians. Physical Demands: The physical ability to lift and position patients’ lower extremities. The ability to frequently sit, stand, walk, bend, kneel, twist, crawl, grasp, reach, and occasionally climb. The ability to hear, speak, write, and see (correctable vision). The ability to frequently lift up to 5 pounds, and occasionally lift in excess of 10 pounds. The ability to occasionally push, pull, or carry weight anywhere from 1 to 10 pounds. The ability to exert up to 10-20 pounds of force occasionally, 0-10 pounds of force frequently, and exert up to 5 pounds of force constantly. 
Mary Free Bed Rehabilitation Hospital 14211 White Creek Ave NE Cedar Springs Michigan 49319 United States
Oct 10, 2017
Full-Time
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. Mary Free Bed is a not-for-profit, nationally accredited, rehabilitation hospital with 167 inpatient beds – 119 acute and 48 sub-acute. There are numerous outpatient programs as well as home and community services. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes.  Summary:   Accurately collects information from multiple sources to process referrals for outpatient therapy.  Analyzes and records the required demographic, insurance, and clinical data sets, other information, and signatures necessary to schedule and pre-register outpatient therapy patients and ensure that bills are produced according to regulatory and payer requirements.  Effectively completes medical necessity and managed care requirement screening, and determines insurance type and eligibility to ensure maximum payer compliance is maintained and maximum reimbursement is secured.  Verifies and/or authorizes insurance as assigned.  Interacts in a customer focused manner during referral processing to ensure that the patient’s and their representative’s needs are met, and that they understand their personal liabilities through various payment and program options. Demonstrates complete understanding and knowledge of all processes and procedures related to insurance verification, insurance prior authorization, and registration.  Performs all insurance verification and communicates appropriate verbal and written explanations to patients, family members, and/or other appropriate parties.  Assists in prevention of retroactive denials.  Works cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for outpatient therapy services.    Essential Job Responsibilities: Accurately collects and analyzes all required demographic, insurance, guarantor and clinical data elements necessary to process/pre-register outpatient therapy referrals and schedule all types of patients; records and electronically enters the information on a timely basis.  Verifies and/or authorizes insurance. Accurately prepares, produces, and distributes to other internal and external parties as appropriate and on a timely basis, forms, schedules, and supportive clinical documentation. Reviews physician referrals/orders and other documentation according to internal policy and regulation as applicable, in order to assure that the service being provided has been appropriately documented and meets all known payer medical necessity and other criteria.  Initiates contact to physicians and other office staff to resolve questions and problems. Initiates and explains the Advance Beneficiary Notification process as necessary.  Alerts appropriate parties for any ongoing monitoring or authorization needs. Provides information and explanations to the patient or responsible party regarding the policy and various options for resolving the patient’s financial responsibility for non-covered services prior to the service being provided. Receives and properly responds to telephone, electronic, or face-to-face inquiries from patients or their representatives. Reviews and analyzes all referral information and transaction edit reports in order to correct errors and resolve deficiencies. Accurately completes therapist planned/unplanned coverage per department protocol. Performs all other appropriate activities as necessary to meet the patient’s needs and to achieve the required departmental and organizational outcomes. Assists patients/families in keeping scheduled evaluations by providing transportation resources and/or securing translators as necessary. Accurately interprets referrals and patient scheduling communication sheets and develops ongoing outpatient therapy schedules.  Assures therapist consistency, accuracy, and timeliness when producing schedules according to established scheduling guidelines.  Reschedules appointments as needed. Reviews notes and other documentation according to internal policy and regulation as applicable, in order to ensure that a treatment prescription and authorization has been received to support scheduling of ongoing therapy appointments. Provides information and explanations to the patient or responsible party regarding status of scheduling or non-scheduling of outpatient therapy evaluation or treatment appointments according to notations and/or protocols.  Initiates electronic and/or telephone inquiries to the appropriate parties including third party payers, employers, and/or managed care organizations, sharing information as necessary in order to secure, record, and electronically enter data which confirms that the patient has been initially authorized for the service being provided. Analyzes the available documentation and uses software and/or other listings or information, including the data gathered during the third party eligibility and benefit verification, in order to calculate the amounts expected to be received from the payer and the amount owed by the patient or his/her responsible party. Provides pre-appointment telephone explanations to patients and other appropriate parties. Ensures that the patient or representative understands the policies that govern the revenue cycle and provide various options for resolving the calculated patient financial responsibility for non-covered services. Negotiates with the patient or responsible party to achieve a mutually acceptable resolution of the expected self-pay balance including such options as credit card payments, deposits, extended/external payment arrangements and screens for and initiates charity care.  Refers the patient or responsible party to other internal or external sources as applicable.  Initiates contact to physicians and other office staff as necessary to resolve questions and problems. Accurately generates patient specific Explanation of Benefit Forms and distributes to patients/representatives and appropriate internal parties on a timely basis. Enters calculated expected patient co-pay and co-insurance amounts in Cerner.  Sets follow-up dates in Share Point to monitor out-of-pocket maximums to determine amounts met.  Updates Cerner and Share Point notes accordingly. Completes timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received. Handles appointment cancellation requests from patients in the event insurance coverage is not available and reschedules appointments as appropriate.  Completes the return-to-doctor communication process in the event the patient decides not to receive services. Collects, Compiles, analyzes, and reports data requested by manager. Provides clerical support as requested.  Various other responsibilities delegated by manager. Essential Job Qualifications (Knowledge, Education, and Training Requirements): Associates Degree or equivalent business classes/experience Minimum 12-18 months work experience in healthcare with scheduling and/or PFS related job duties. Demonstrated competency with ICD-9-CM and CPT coding classification systems. Outstanding organizational, interpersonal, communication, and overall customer service skills. Ability to interact with professional staff in an appropriate manner. Knowledge of medical terminology and clinical rehabilitation. Ability to perform in a high paced environment with a positive attitude. Physical Demands:  Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); able to lift, carry, push, pull, up to 10 pounds occasionally; able to sit for the majority of the time, but may involve brief periods of time involving walking or standing; able to use keyboard frequently (1/3 to 2/3 of the time) Other Preferred Job Qualifications: Completion of medical office course. Bachelor’s Degree in a health-related field