413 jobs found in Reno

  Age Requirement: All applicants must be 21 years of age or older to be considered for employment with RiverValley or it's affiliates. Registered Behavior Technician (RBT) Behavioral Healthcare Services- Sierra Behavioral Solutions Reno, NV 89509 Location ID –NV Relocation is not provided Eligible for Over-Time: YES Eligible for Shift Differential: NO We are currently searching for RBTs for our Reno, Nevada location!  PRN, Part-time, and Full-time positions available! Job Summary: + Communicate effectively to both the S.B.A. and the parents regarding the child +Teaching social skills in one-on-one setting in accordance with behavior intervention plan designed by BCBA/BCaBA for our Applied Behavior analysis program. + Document all activity in the appropriate manner u nder the supervision of the BCBA/BCaBA. Minimum Qualifications: +Currently valid RBT certification +No experience required Benefits: Full-time employees are eligible for: Medical Insurance, Dental Insurance, Vision Insurance, and Long-term Disability Part-time (0.6 and above) and Full-time employees are eligible for: Life Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, and 403b Screening Requirements: Motor Vehicle, Drug Screen, and Criminal Background Check Additional Information: EOE/M/F/VET/Disab  

Position Purpose The primary responsibility for this position will vary and may include any (or a combination of all) of the following:  1.     Under the direction of department leadership (or CLS designated in charge), proficiently collects blood specimens in a timely manner as specified by laboratory policies and procedures and in accordance with federal and state regulations.   2.     Under direction of department leadership (or CLS designated in charge), proficiently receive, prepare, process and store samples for testing; this includes properly tracking and delivering of samples to appropriate departments. Must prepare shipments for, and interact with reference lab. 3.     Uses the laboratory information system to determine test status and keep nursing personnel informed to assist in and expedite patient care.   4.     Other support tasks include telephone answering, non-blood specimen collections, special procedures, customer support, and any clerical duties required.  5.     May perform twelve-lead EKG's (400288 only) Duties listed above may provide support for a 24-hour/7-day a week operation to aid the physician in the diagnosis and treatment of patients. The incumbent is expected to be technically proficient at all times in a variety of stressful and challenging situations such as a trauma or a code blue situation (depending on location). Technical proficiency includes, but not limited to venipuncture, capillary collections, arterial collections, pediatric patients and critical care patients. The following may be expected depending on incumbents home cost center or location working: Perform all registration, scheduling, order entry and reception functions and may float to various lab sites within the health system. This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc. This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry. Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. This position may require driving company vehicles in order to render laboratory services to Renown Health patients. Scheduling of hours may be changed, as company deems necessary. Cover "on-call" hours as requested.    Nature and Scope Renown Health Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages.    This position is challenged to diagnose and treat human responses to health problems. The incumbent must provide optimal patient care through assessment, planning, implementation, and evaluation of neonatal, pediatric, adolescent, adult, and geriatric patients and families.    The major challenge in this position is to perform and ensure quality and timely specimen collection, specimen transport, specimen preparation, computer entry, reception, telephone answering, report handling, and many other miscellaneous clerical duties. Customer service expectations are surpassed through appropriate use of interpersonal skills, organization of workload, observation of all policies, control procedures, proper patient identification, and proper attention to personal appearance. Patient issues (concerns, problems, requests) must be clearly reported to nursing and/or medical staff through direct communication.   Must be able to communicate with a diverse patient population and their family when performing bedside procedures. Must be able to approach and interact with customers in an age appropriate manner at all times. Positive customer service behaviors are expected at all times.   Responsible for training students, mentoring new personnel, and honing the skills of laboratory assistants at Levels I and II. Training will be conducted via departmental orientation and training protocols.   Must be knowledgeable of and observe all safety requirements in a laboratory and hospital. A comprehensive knowledge must be maintained in all procedures for which performance is required. Competency in work related skills must be demonstrated annually.   Incumbents working in a Healthy Tracks facility will gather and obtain additional information and accurately document the data for Healthy Tracks reporting. If a patient presents with a Healthy Tracks requisition incumbent will be trained and responsible for gathering the following data in addition to drawing the patient: ·     Patients vitals ·     Limited patient history ·     Weight ·     Waist circumference ·     Height The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews.   Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: ·     Obtaining and accurately entering demographic, clinical, financial information into the computer system.  ·     Explaining and obtaining signatures on admission, clinical and financial forms ·     Collecting accident information ·     Identifying all insurance payer sources ·     Identifying payer order sequence ·     Verifying insurance eligibility ·     Obtaining insurance notification ·     Charge order entry processing ·     Determining estimated cost for services being rendered ·     Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. ·     Documenting all information collected timely and in accordance with department requirements. Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies.   The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   This position has the authority to solve problems following established company guidelines. Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc.   This position does provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.   Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.  Experience: Recent general laboratory experience or phlebotomy experience is preferred.  License(s): Requires current State of Nevada license for Laboratory Assistant or an application must be submitted during the six-month interim/training period. Failure to apply for and/or receive a license by the seventh month will result in termination. Incumbent may also possess an active Point of Care licensure, which would take the place of a State of Nevada license for Laboratory Assistant. Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. (does not apply for cost centers 200287, 200289, 200290, 400288, 400289)   Ability to pass ASCP Board of Registry Examination for Phlebotomy Technician is preferred. Certification(s): Completion of EKG monitor class within 1 month of hire (400288 only) Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: Under the general supervision of the Imaging Manager, this position produces optimal diagnostic images while providing excellent patient care. The incumbent is accountable for individualized patient care while in the Radiology Department. Nature and Scope: The incumbent must provide optimal patient care through assessment, planning, implementation, and evaluation of neonatal, adolescent, adult, and geriatric patients and families.   The incumbent must also demonstrate the ability to work with the physical, motor/sensory adaptation, cognitive, and psychosocial needs specific to the population being served and meet standards of quality as measured by the Unit/Department age specific competency standards.     The incumbent must c ompetently operate imaging equipment and related machinery, verify and execute physicians' orders for diagnostic and therapeutic exams while ensuring the proper preparation for such exams and the safety and well being of patients during procedures. Other duties include, but are not limited to, billing, supplies stocking, file maintenance, medical charting, informed consent documentation, quality improvement studies, patient history/symptoms acquisition. Determines the best method of obtaining optimal examinations while ensuring patient safety; regulates patient flow, consults with Radiologists to determine contrast media and makes necessary corrections to improve image quality.   May be required to assist other modalities within the department or Renown Health System. The incumbent is required to perform diagnostic radiographic and fluoroscopic radiographic procedures of the human body utilizing radiographic principles according to the guidelines recommended by Merrill's Anatomy and Positioning reference manual and Renown Regional Medical Center Diagnostic Radiographic Department Policy and Procedure manual.      The Radiologic Technologist must demonstrate competency in the OR Suite, Trauma Suite and portable radiography without assistance on or before the 90 day evaluation.   This will be documented by the Imaging Manager and will be an ongoing requirement that will be done annually with their evaluation under the guidance of Renown leadership.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Preference will be given to applicants with an Associate degree in Radiologic Technology or completion of AMA approved hospital-based program. Experience:   License(s): Requires American Registry of Radiologic Technologists (ARRT) upon hire. Certification(s): Must obtain AHA BLS certification within sixty (60) days of employment. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc .

Position Purpose: Under the supervision of the unit manager or nurse on duty, as defined by the Nevada State Board of Nursing, this position is responsible to provide or assist in activities of daily living, as well as emotional support to Pediatric, Adolescent, Adult and Geriatric patients. Direct supervision means direction given by the Manger or nurse on duty who is periodically available as the site where care is provided to a patient or available for immediate assistance. Nature and Scope: This position provides personal hygiene, mobility, safety and comfort to Pediatric, Adolescent, Adult and Geriatric patients as direct by the professional nurse. The incumbent must be knowledgeable of the uses of equipment specific to the area of employment. This position is responsible to annually demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, CPR and safe handling of hazardous materials.   Decisions referred to the manager or RN on duty include: information to and orders from the physician, administration of medication and IV's, formulation of the patient care plan, the performance of nursing procedures and resolution of any unusual circumstances not included in current policies and procedures or standards of care.   This position is challenged to maintain accuracy; communicate effectively with different types of people; function effectively under stress; and the ability to identify and maintain priorities while responding simultaneously to requests from different people. This position is also challenged to remain courteous and tactful at all times.   The incumbent assists in procedures to facilitate the proper documentation of the patient care from pre-admission to discharge. The incumbent must be familiar with standard operating procedures in ancillary departments to schedule diagnostic tests and treatment without conflict. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   Incumbent responsible for other duties as assigned.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months CNA experience preferred. License(s): For the Following Cost Center(s) 205351 Valid CA or NV Driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Current auto insurance. Certification(s): AHA BLS certification. Ability to obtain and maintain a State of Nevada CNA certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: The Trauma Technologist must be able to perform multiple procedures simultaneously or in secession.   In addition the technologist is responsible for supplying the operating room with the proper equipment and instrumentation that's needed for specific surgery.   During the procedure the primary responsibilities of the technologist is to maintain the sterility of the surgical field, to anticipate the needs of the surgeons, passing instruments in a timely fashion.   Under direct supervision the technologist may be asked to perform the following duties such as, but no limited to: sponge or suction, hold retractors or instrument placed by the surgeons, applies electocautery to clamps on bleeders, irrigation to the operative sight, cuts suture material, connects drains to the suction apparatus, applies dressings to the wound.   Once the procedure is completed it is the responsibility of the technologist to care for the instrumentation, equipment and prepare for the following case.   This position will provide any assistance needed to expedite the room turnover thereby, providing optimum customer service to the surgeon, patient, anesthesiologist, and co-workers. Nature and Scope: This position serves a patient population of Neonatal, Pediatric, Adolescent, Adult, Geriatric, Trauma, and Cardiac patients.   This position provides technical skills as a member of the surgical team, communicating with supervisors, other surgery staff, surgeons, and anesthesiologists.   The demands on this position are very dynamic because of rapid changes in medical procedures, high-risk procedures including Trauma and Open Heart Surgery's, technical knowledge, instrumentation, equipment, policies, procedure, and because of surgeon's preferences in equipment, instruments, needles, and sutures.   This position has the freedom to decide the type of equipment and supplies required for the surgical care of the patient relative to the surgeon's preference cards and knowledge of the procedure, and to identify any breakdown in aseptic technique and take appropriate action.   This position ensures equipment is working properly before surgical procedure, cares for equipment after procedure, and is responsible for reporting equipment that is not working properly or is broken.   It is common to encounter potential hazards in the healthcare environment.   Some of these hazards could include, but are not limited to: radiation, toxic chemicals, biological hazards, heat, noise, dust and stress. Renown Health has a Safety Management Program in place that addresses the issues.   This position must be able to scrub all procedures in the Trauma O.R.   This includes second scrub for Open Heart Services.   This position is required to be able to take Trauma call and, when specifically trained, Heart call.   Other related duties, flexible hours, and overtime may be required.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   Must complete a formal technologist school program or a formal hospital based training program. Experience: Three years as an O.R. Technologist required.   Those completing hospital training program within Renown or formal technologist school program with less than three years experience may be granted special considerations based on demonstrated competencies including preceptor, peer and leadership evaluations. License(s): None. Certification(s): Current BLS certification by the American Heart Association standards.   Certification of surgical technologist preferred. Surgical First Assistant:   Surgical Technologist may perform in the capacity of a first assist if   he or she is a graduate of an surgical assistant first assistant program that included didactic and supervised clinical practice, is based on The National Board of Surgical Technology and Surgical Assisting requirements in 200201, 400201, 200340 Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the supervision of the unit manager or nurse on duty, as defined by the Nevada State Board of Nursing, this position is responsible to provide or assist in activities of daily living, as well as emotional support to Pediatric, Adolescent, Adult and Geriatric patients. Direct supervision means direction given by the Manger or nurse on duty who is periodically available as the site where care is provided to a patient or available for immediate assistance. Nature and Scope: This position provides personal hygiene, mobility, safety and comfort to Pediatric, Adolescent, Adult and Geriatric patients as direct by the professional nurse. The incumbent must be knowledgeable of the uses of equipment specific to the area of employment. This position is responsible to annually demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, CPR and safe handling of hazardous materials.   Decisions referred to the manager or RN on duty include: information to and orders from the physician, administration of medication and IV's, formulation of the patient care plan, the performance of nursing procedures and resolution of any unusual circumstances not included in current policies and procedures or standards of care.   This position is challenged to maintain accuracy; communicate effectively with different types of people; function effectively under stress; and the ability to identify and maintain priorities while responding simultaneously to requests from different people. This position is also challenged to remain courteous and tactful at all times.   The incumbent assists in procedures to facilitate the proper documentation of the patient care from pre-admission to discharge. The incumbent must be familiar with standard operating procedures in ancillary departments to schedule diagnostic tests and treatment without conflict. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   Incumbent responsible for other duties as assigned.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months CNA experience preferred. License(s): For the Following Cost Center(s) 205351 Valid CA or NV Driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Current auto insurance. Certification(s): AHA BLS certification. Ability to obtain and maintain a State of Nevada CNA certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.  The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.  The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.  Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.  When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).  The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.     Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .  Nevada State Board of Nursing, September, 2002. Nursing:  Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:  Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, , 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:  200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:  RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.    

Position Purpose: The Contact Center Specialist can perform a variety of functions, including answering/routing of inbound calls, scheduling appointments, obtaining pre-authorizations for exams and procedures, processing referrals, coordinating post-appointment care, customer satisfaction, technical support, etc.   Specialists make an important contribution to customer satisfaction by providing a prompt, efficient and courteous service to all customers. The specialist makes no medical necessity decisions. Nature and Scope:   Incumbent will work in a fast-paced environment that uses several modes of communication, including telephones, chat, instant messaging and email.   Specialists must be proficient in a combination of these modes, depending on their responsibilities.   Specialists will handle inbound and outbound calls.   Incumbent will provide a variety of services to customers.   These include, but are not limited to: 1.        Answering and routing of inbound calls. 2.        Scheduling appointments for consultations, exams and procedures. 3.        Obtain pre-authorization for exams and procedures. 4.        Process provider referrals. 5.        Coordinate post-consultation exams and appointments. 6.        Provide technical support for patient-facing applications. 7.        Manage and resolve customer complaints. 8.        Digital imaging management 9.        Maintains detailed records of information gathered and authorizations issued and extended: this is done by entry into the DST Health Connect system/EPIC template. Udate and manage selected databases and directories. 10.     Assist in identifying and data gathering for potential COB cases 11.     Production of authorization letter to providers, memebers and facilities from DST system 12.     Participates in provider education regarding policies and procedures 13.     Processing requests for specialty, therapy or complex appointments and exams 14.     Coordinate resouces and schedules   Performs other duties as required to meet departmental goals.   A Specialist must have good interpersonal skills to understand customer' inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.   They must be able to learn quickly so they can acquire the service and product knowledge to answer customers' questions accurately.   Their work must be concise and accurate.   They must have good knowledge of telephone and computer systems so they can use call center systems efficiently.   Specialists must be able to identify and escalate priority issues appropriately.   The specialist makes no medical necessity decisions.   Specialists must aim to deal with customer's inquiries and requests on the first call and be willing to be flexible and think outside the box to meet the customers' needs.     The Renown Contact Center operates 24x7x365.   Specialists must be willing to work at the times required by department supervisors and managers, and some positions include evening, night, weekend and holiday hours.   Key competencies for this position include: 1.        Verbal and written communication skills. 2.        Listening skills. 3.        Problem analysis and problem solving. 4.        Customer service orientation. 5.        Organizational skills. 6.        Attention to detail. 7.        Good judgment. 8.        Adaptability 9.        Team work. 10.     Stress tolerance. 11.     Resilience. Under no circumstances shall the Contact Center Specialist peform any activities related to the appeal management process other than: 1.        Performance of review o sevice request for completeness of information 2.        Collection and transfer of non-clinical data. Such data my include demographic information, employer name, insurance information, date of surgery, physician name, facility name, etc. 3.        Acquisition of structured clinical data in the form of medical record requests 4.        Activities that do not require evaluation or interpretation of clinical information.     Minimum Qualifications:   Requirements - Required and/or Preferred Education: High school graduate. Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Good data entry and typing skills. Applicant must be able to work effectively with diverse groups of individuals as well as possess the ability to work well under pressure.   Previous experience in customer service positions or a medical office will be valuable. License(s): N/A Certification(s): N/A Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.     

Position Purpose: Under the direction of the Clinic Manager this position is responsible for performing all registration, scheduling, order entry and reception functions as well as ensuring that the facility is operating efficiently and at highest volume.   This position requires being knowledgeable about all treatments and services including but not limited to cosmetic medical services, medical acupuncture, BHRT, executive physicals while also maintaining efficiency and volume for the Medical Group.     This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial and statistical information from a variety of sources ie patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.   This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry as well as maintaining appropriate referral information for acupuncture, plastic surgery and dermatology patients, collecting all monies due on procedures performed in office at time of service while informing patient of payment expectation and any pre-procedure protocol prior to appointment.   This position coordinates appointments and provides support services for medical staff and health professionals and is actively involved in orientation of new team and/or medical staff members.   This position completes the appropriate admissions forms and obtains consents for treatments and procedures being rendered.   This position adheres to regulatory, third party and facility policies while making the admission process expeditious and non-imposing. Nature and Scope: The incumbent uses professionalism and diplomacy when interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.     The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   The incumbent is responsible to assist the manager in daily duties which include but are not limited to coordinating PAR work schedules, maximizing provider productivity, tracking daily revenue, processing daily batch/deposits, resolving billing inquiries, ordering supplies, performing inventory audits, facilitating direct mail projects, coordinating weekly events and participating in external marketing events (health fairs, expos, medical groups, etc) when needed.   The incumbent is familiar with medical concepts, practices and procedures as well as aesthetic concepts, practices, services, treatments and procedures.   Using this knowledge, the incumbent facilitates business development and marketing as directed by supervisor or manager and performs retail sales in a consultative environment.     Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: *Obtaining and accurately entering demographic, clinical, financial information into the computer system. *Explaining and obtaining signatures on admission, clinical and financial forms *Collecting accident information *Identifying all insurance payer sources *Identifying payer order sequences *Verifying insurance eligibility *Obtaining insurance notification *Charge order entry processing *Determining estimated cost for services being rendered *Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. *Documenting all information collected timely and in accordance with department requirements.   Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state or county assistance agencies.   This position has the authority to solve problems following established company guidelines.   Decisions that must be referred to a manager are matters involving non-routine problems that may develop negatively towards Renown Health.   This position has the authority to deal with immediate client/patient issues when appropriate.   All incidents must be reported to the manager for final resolution.     Other Skills and Responsibilities Include: 1.        Adopts a philosophy consistent with the Renown Health Standard of Conducts and models these standards. 2.        Ability to be diplomatic and effectively communicate during stressful situations. 3.        Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary.   This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. 4.        Working knowledge of health care insurance.   The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. 5.        Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by JCAHO and HIPPAA. 6.        Knowledge of governmental programs billing requirements. 7.        Ability to identify the patient's financial obligation i.e. deductible, co-payment, co-insurance, etc and follow standard operating procedures regarding point of service collections. 8.        Skills to perform order entry. 9.        Above average computer application skills. 10.     Ability to follow verbal and written instructions. 11.     Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. 12.     Ability to be flexible, adapt and respond positively to changing circumstances. 13.     Promote positive environment for all clients, patients and staff members. 14.     Ability to multi task with constant interruption. 15.     Strong telephone skills displaying the ability to listen, respond, and facilitate.   This position may qualify for additional compensation package.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Requires one (2) years of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction.   Experience in retail sales preferred.   Cosmetology certification or two (2) years equivalent experience in the aesthetics field or related area preferred. License(s): None Certification(s): Cosmetology certification preferred.   Notary Public Certification preferred. Computer / Typing:   Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc

Position Purpose: Under the supervision of the Environmental Services Supervisor, this position accomplishes environmental sanitation tasks in an established work assignment as well as performs functions such as Discharge Cleaning. Nature and Scope: The Housekeeper is responsible for the sanitary, orderly and attractive condition of all patient care areas/rooms and other public areas within the health system. Manual tasks, involving the performance of routine facility housekeeping tasks, are performed according to the established schedules and procedures.   The duties encompass some or all of the following:   cleans and services facility building areas, dust mops, wet mops, washes walls, windows, vacuums ceiling vents, gathers and disposes of, as required, trash and dirty linens, cleans light fixtures, doors and high places using a step ladder when necessary.   This position may also be responsible for providing clean, biologically safe linens to the facility, as well as maintaining proper levels of clean biologically safe linens within all linen use areas by replenishing established par levels, assures the prompt pick-up of soiled linens from various pick-up points and operation of laundry equipment.   The incumbent is required to accomplish work in rooms occupied by patients, staff and visitors.   The incumbent may be assigned to cover more than one work assignment during short staffing.   Decisions that must be referred to the Supervisor are changes to established procedures, changes to established time frames as to when certain areas are cleaned and changes to cleaning frequencies.   A major challenge is created by fluctuating patient census, which may result in crowding and hectic work on a nursing unit.   Remaining calm and friendly when confronted with a demanding patient is of major importance.   Other related duties may be required.   Knowledge, Skills & Abilities:   Ability to complete the housekeeping training program in a satisfactory manner. Ability to learn infection control policies as they apply to housekeeping procedures and waste management. Ability to learn safety and HMIS systems to ensure that operations do not jeopardize self, patients, visitors, or staff. Ability to accomplish daily duties without disturbance to other departmental functions. Ability to evaluate assigned area and determine which functions have priority over others to ensure that established sanitation standards are met. Ability to understand verbal instructions (Instructions may be given in regards to equipment, cleaning chemicals, dilution ratio, applications, etc.). Ability to use equipment effectively to   obtain a high level of cleanliness throughout the facility   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. If required, the ability to perform basic math functions in recording linen inventories, restocking linen supply carts and for dilutions of cleaning solutions if required. Experience: None required, but a minimum of one (1) year Healthcare Housekeeping experience preferred. License(s): None Certification(s): Successful completion of Certified Healthcare Environmental Services Technician (CHEST) certification program preferred within 1 year of employment. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system.   This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.   This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry.   Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope:   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews.   Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: ·          Obtaining and accurately entering demographic, clinical, financial information into the computer system.   ·          Explaining and obtaining signatures on admission, clinical and financial forms ·          Collecting accident information ·          Identifying all insurance payer sources ·          Identifying payer order sequence ·          Verifying insurance eligibility ·          Obtaining insurance notification ·          Charge order entry processing ·          Determining estimated cost for services being rendered ·          Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. ·          Documenting all information collected timely and in accordance with department requirements.   Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies.   The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   This position has the authority to solve problems following established company guidelines.   Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc.   1.        Adopts a philosophy consistent with the Renown Health Values and models them. 2.        Ability to be diplomatic and effectively communicate during stressful situations. 3.        Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary.   This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. 4.        Working knowledge of health care insurance.   The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. 5.        Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by   The Joint Commission and HIPAA. 6.        Knowledge of governmental programs billing requirements.   7.        Ability to identify the patient's financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections.    8.        Skills to perform order entry. 9.        Above average computer application skills. 10.     Ability to follow verbal and written instructions. 11.     Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. Ability to be flexible and adapt to different Admitting department locations.   This includes the ability to prioritize/multitask in a fast pace environment.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   High School Diploma or GED preferred Experience: Requires one year of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction.   Experience with Windows Operating systems, SMS Invision, Internet and SMS IMS Document Imaging is preferred.    Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the supervision of the Environmental Services Supervisor, this position is established to implement and provide leadership on weekends and relief coverage for all positions, including the Supervisor.   This position trains all new employees in housekeeping policies and procedures and functions.   This position may act as a supervisor to Environmental Services staff during the absence of the Supervisor.   Nature and Scope: The incumbent works independently, receiving minimal directions as to what type of work is to be accomplished.   The incumbent is in a highly interactive position with constant interaction with Housekeeping staff and other Medical Center staff who request services or report problems.   The incumbent performs as acting Supervisor on weekends and during Supervisor's absence.   These acting responsibilities consist of leave and assignment of staff to endure adequate sanitation coverage.   Restocks and receives supplies, trains all new employees on housekeeping functions, policies and procedures.   A major challenge for this position is to remain calm when training new employees or responding to emergency situations.   Knowledge, Skills, and Abilities:   Ø   Infection prevention protocols Ø   Disinfection & cleaning standards Ø   Environmental Service equipment handling Ø   Efficacy knowledge of chemicals Ø   Waste removal & bio-waste handling practices Ø   Terminal cleaning of protected environments Ø   Linen/laundry handling Ø   Ability to learn basic math and ability to do calculations. Ø   Ability to learn all equipment and trouble shoot equipment. Ø   The ability to answer and direct incoming calls to the appropriate staff. Ø   The ability to interact with Nursing personnel and other departments on a professional level.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Minimum of one (1) year Healthcare Environmental Services experience required. Leadership experience in a customer service environment is preferred. License(s): None Certification(s): Successful completion of Certified Healthcare Environmental Services Technician (CHEST) certification program required. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose:   Under the direction of the Manager or Director and in conjunction with the Shared Governance Council, this position is accountable for directing and coordinating the delivery of patient care and the general functioning of the nursing unit.   The role of the Nurse Supervisor is to assist in achievement of organizational goals through and with the effort of others. Nature and Scope:   This is a clinically focused position that is challenged to maintain a well-organized and functioning nursing unit that allows for the enhancement of evidenced based practice and continuity of patient care throughout the healthcare continuum.   The Nurse Supervisor coordinates care and collaborates with other professional disciplines as needed, to optimize patient outcomes.   The Nurse Supervisor acts as a role model, resource, and coach to all nursing staff to provide ongoing support for professional development, maintenance of the standards of care and quality outcomes.   The Nurse Supervisor facilitates professional relationships between physicians, nursing and interdisciplinary teams to provide a patient focused plan of care.   The Nurse Supervisor requires leadership skills and flexibility to adjust hours to be a resource to all shifts.   The Nurse Supervisor will be responsible for engaging the nursing staff to provide evidence based practice, promoting desired patient outcomes and ensuring that practice is congruent with the American Nurses Association Code of Ethics.   Technological advances dictate that the Nurse Supervisor is well versed in procedures common to the department or unit served.   In addition, proficiency in the techniques of leadership and adult learning theories are necessary to coordinate the activities of all health team members, and to maintain positively engaged, competent nursing staff.     Other challenges of this position include the ability to recognize dynamics of change and respond appropriately within the context of accepted current theory.   Creativity and innovation is expected from the incumbent to help staff function as a high performance work team and to promote staff retention.   The Nurse Supervisor is responsible for the assessment, planning, implementation, and evaluation of neonatal, pediatric, adolescent, adult and geriatric patients and families.   The Nurse Supervisor must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensory, psychosocial and safety appropriate to the age of the patient served and meet the standards of quality as measured by the unit/department Competence with Special Populations standard.       Bibliography: 1.     Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. 4.       Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication Scope & Standards for Nurse Administrators; ANA Publication   This position does provide patient care.    The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. BSN or related bachelor's degree preferred, or pursuit of a Bachelor's Degree upon hire. Experience: Two years experience as a Staff RN preferred. License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current AHA BLS certification by American Heart Association standards required.   Professional certification preferred. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the supervision of the unit manager or nurse on duty, as defined by the Nevada State Board of Nursing, this position is responsible to provide or assist in activities of daily living, as well as emotional support to Pediatric, Adolescent, Adult and Geriatric patients. Direct supervision means direction given by the Manger or nurse on duty who is periodically available as the site where care is provided to a patient or available for immediate assistance. Nature and Scope: This position provides personal hygiene, mobility, safety and comfort to Pediatric, Adolescent, Adult and Geriatric patients as direct by the professional nurse. The incumbent must be knowledgeable of the uses of equipment specific to the area of employment. This position is responsible to annually demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, CPR and safe handling of hazardous materials.   Decisions referred to the manager or RN on duty include: information to and orders from the physician, administration of medication and IV's, formulation of the patient care plan, the performance of nursing procedures and resolution of any unusual circumstances not included in current policies and procedures or standards of care.   This position is challenged to maintain accuracy; communicate effectively with different types of people; function effectively under stress; and the ability to identify and maintain priorities while responding simultaneously to requests from different people. This position is also challenged to remain courteous and tactful at all times.   The incumbent assists in procedures to facilitate the proper documentation of the patient care from pre-admission to discharge. The incumbent must be familiar with standard operating procedures in ancillary departments to schedule diagnostic tests and treatment without conflict. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   Incumbent responsible for other duties as assigned.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months CNA experience preferred. License(s): For the Following Cost Center(s) 205351 Valid CA or NV Driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Current auto insurance. Certification(s): AHA BLS certification. Ability to obtain and maintain a State of Nevada CNA certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: This position is accountable for providing quality Speech and Language Pathology services under the supervision of the Therapy Supervisor, Manager and, ultimately, the Director of Rehabilitation Therapies.   This individual provides comprehensive speech and language therapy services to pediatric, adolescent, adult and geriatric patients, in acute inpatient, post-acute Rehabilitation, Home Care, Skilled Nursing, and/or Hospice settings; including their families/caregivers.   Services include, but are not limited to, comprehensive evaluation and treatment of cognitive, communication and swallowing limitations. Nature and Scope: This position provides direct patient care, provides input to the interdisciplinary team regarding ongoing patient care, as well as comprehensive discharge planning.   Therapist is expected to provide services interchangeably among "like facilities."   For example, acute care staff may float between inpatient hospital settings, while post-acute staff may provide services within various post-acute facility settings based upon census and business needs.   The incumbent must provide optimal patient care through assessment, planning, implementation and evaluation of pediatric, adolescent, adult and geriatric patients and families This position conducts evaluations, develops appropriate plan of care, and provides acute rehab services through time of discharge from the facility.     At times, this position may be asked to participate in program development and outcome measurements in the clinical setting.     This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job.   It is intended to be an accurate reflection of the general nature and level of the job.   Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Speech Language Pathology licensure.   Recent graduates who have applied for the registration examination may be considered for provisional appointment. Experience: None requiredApplicants with physical disabilities experience, specialty certification or experience in one or more specialty areas are preferred. License(s): Ability to obtain and maintain a State of Nevada Speech Language Pathology license. Certification(s): BLS/CPR certification per AHA standards required. Computer / Typing: Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.     

Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.     

Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.     

Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.     

Position Purpose: The Clinical Laboratory Scientist performs laboratory analytical procedures on blood, body fluids, and tissue specimens.   The Clinical Laboratory Scientist is responsible for the technical accuracy, instrument operation, quality control, and result reporting per established policies and procedures. The Clinical Laboratory Scientist is accountable to ensure timely and accurate results are reported to the appropriate hospital staff and physicians in a courteous and professional manner.   Some support tasks will be required to maintain laboratory operations and may include specimen collection, sample handling, information system procedures, and customer support and procedure revisions when needed. Scheduling of hours may be changed, as company deems necessary. Nature and Scope: The Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages.     The incumbent must demonstrate the knowledge and skills necessary to provide quality and timely laboratory tests for inpatients and outpatients through appropriate organization of workload, completion of quality control procedures, proper specimen identification, and ensuring proper instrument/equipment operational status. Test results must be clearly reported to nursing and/or medical staff through direct communication or result entry by computer.   The incumbent must consider the age of the patient when performing testing and releasing results. Must be able to communicate with a diverse patient population and their family when performing special procedures. Behavior promoting positive customer service is expected at all times.   The incumbent reports results in the Laboratory Information System. Communicating delays in patients care and assisting with technical questions for clinical lab assistants, physicians and nurses is expected.   The incumbent must be knowledgeable of and observe all safety requirements in a laboratory and hospital setting.   Comprehensive knowledge must be maintained for all procedures that are required to be performed.   Competency in work related skills must be demonstrated annually.   This position does provide patient care. This position may require driving to other Renown patient testing centers as assigned by the Clinical Laboratory Supervisor. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements – Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Bachelor's degree required   to obtain and maintain Clinical Laboratory    Technologist licensure in the State of Nevada based on licensure criteria. Experience: Recent general clinical laboratory experience is preferred. License(s): Ability to obtain and maintain a State of Nevada Clinical Laboratory Technologist or Specialist license within 7 months from date of hire is required.   General Supervisor licensure is also acceptable and will supersede the Clinical Laboratory Technologist or Specialist licensure in an assigned discipline. Certification(s): none Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Knowledge of Laboratory Information Systems.

Position Purpose: The Manager of Accounts Payable is under the direction of the Controller for Renown Health.   Incumbent is responsible for the timely and accurate processing and disbursement of Renown Health's vendor obligations, management of the accounts payable staff, ensuring the integrity of the accounts payable systems, accurate and timely filing of all federal, state and local accounts payable reports in accordance with applicable laws and regulations (1099 filing, etc.). Nature and Scope:   The major challenges to this position are: ü   Computer processing of accounts payable. ü   Effectively working with external and internal auditors. ü   Working with vendors and employees in an efficient and courteous manner. ü   Timely and accurate monthly close of accounts payable and related reports.   ü   Maintaining an engaged, highly-productive staff.   ü   Ensuring adherence to established policies by all employees.     ü   Ensuring an effective system of internal controls surrounding the accounts payable functions.   ü   Preparing and recommending operating and personnel budget for approval.   Monitoring spending for adherence to budget, recommending variances as necessary. ü   Managing month-end closing of financial records and posting of month end information, ensuring accuracy of financial statements   This individual will perform non-routine accounting support duties as well as specialized calculations, postings and accounting functions.    Maintains a well-referenced and easily retrievable filing system of all employee records and vendor files as well as other related documentation.   Involved in developing, modifying and executing policies that affect immediate operation(s) and may have wider impact.   The position may include, but is not limited to, administration of corporate programs such as petty cash, freight, travel, corporate cards, statistical reporting to management, preparation of sensitive reports, reconciliation of difficult vendor account discrepancies and customer service.   Individual should have a working knowledge of accounting principles, auditing concepts, internal controls and IRS, federal, state and local regulations.   This position will maintain and provide education to employees and department leaders on the accounts payable functions.    Works across departments to identify and resolve roadblocks. Identifies root cause and implements strategic procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results.   The incumbent has the authority to prioritize and schedule processes within the specific goals and objectives established by the Controller; to determine the specific methods and to correct errors when they occur.   This position will hire, orient, train, assign and check the work of the accounts payable team as well as manage workflow. Ensures that all staff reviews are given on an annual basis and meets with staff on a regular basis.   Must have excellent oral and written communication as well as interpersonal skills.   The individual should demonstrate excellent decision and problem solving skills and an ability to positively interact across all levels of the organization while providing input on issue resolution as well as process and policy improvement needs. The incumbent also must be self-motivated and possess the ability to process and prioritize a high volume of work under tight deadlines.     Other related duties may be required.   This position does not provide patient care.    The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Requires a Bachelor's Degree in accounting, finance or business administration from an accredited college or university.    Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: A minimum of five to seven years of recent supervisory and/or processing of the accounts payable function.   Preference given to health care industry experience. Minimum of three years of supervisory/management experience.   License(s): None required Certification(s): None required Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: This position is responsible for ensuring that the Centering Pregnancy program's scheduling and registration processes are compliant and per Renown Patient Access standards.   The Coordinator will ensure that staffing is adequate for the Centering Pregnancy program, as well as serve as co-facilitator to patient care groups. This position is responsible for accurately collecting all data necessary to maintain the program, as well as act as a liaison with Renown to track birth data. Under the general guidance of the Office manager and providers, will oversee all daily operations and functions of the Centering program.   Position is responsible for maintaining departmental standards of conduct and excellence. Nature and Scope: This position requires an in-depth knowledge of standard registration and scheduling procedures and practices.    It requires good interpersonal skills in interacting with patients and their families.   This position is challenged to keep a very detailed patient schedule, including ensuring organization of patient paperwork and group sessions. Must pursue fulfilling all contract and grant requirements and deadlines for assigned projects.   The Centering Pregnancy Coordinator must have in depth knowledge of data collection and must possess excellent customer service skills. Must also interact with many departments within the Renown system to ensure patients are provided their full scope of care.   The major challenges of this position are:   ·          Staying current on all policies and procedures in relation to the Strong Start grant and Centering Pregnancy. ·          To provide efficient operations to ensure all goals and deadlines are met. ·          Provide continuing education necessary to maintain a competent and efficient staff. ·          Improve service to the patients and physicians through efficient and positive coordination with scheduling processes to ensure that all available patients are seen through the Centering Program and to ensure providers are supported to provide excellent care. ·          Ability to work on a flexible schedule.       KNOWLEDGE, SKILLS & ABILITIES:   1.                    Strong knowledge of facility and grant policies and procedures, including government regulations. Knowledgeable in contract terms, requirements, and practices. 2.              Strong customer service skills, including ability to maintain a positive relationship with patients and providers. 3.              Knowledge of scheduling practices and procedures to maximize use of facility resources. 4.              Understanding of the English language, Bi-lingual a plus. 5.              Ability to work independently and complete assignments in a timely manner. 6.              Knowledgeable regarding information technology tools for data edits and information analysis using Microsoft Excel. 7.              Adopts a philosophy consistent with the RENOWN HEALTH Standards of Conduct. 8.              Ability to analyze and interpret data, identify and control deficiencies and initiate corrective action.   9.             Must possess excellent written and verbal communication skills 9.              Ability to coordinate and schedule the activities of onsite team in order to insure the most efficient processes are used for daily workflows. 10.           Ability to maintain confidentiality. 11.           Knowledge and commitment to quality improvement processes and methodology. 12.          This position does not provide direct patient care. However, it does require frequent patient interaction.     The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   Associates or Bachelor's degree preferred Experience: Two years experience in acute healthcare registration or collections preferred.    Supervisory experience preferred.   License(s): None. Certification(s): None. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, etc.

  Position Purpose: Under the direction of the Institute of Cancer Leadership, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process. The incumbent is accountable for individualized patient outcomes over an entire episode of care. This position participates in a collaborative process with the physician to meet a patient's needs.   Nature and Scope: Provides patient care, assessment and planning in close collaboration with the physician. Is responsible for facilitating patient communications as needed, including but not limited to returning phone calls and MyChart messaging. Is responsible for administering treatment and medications per policy. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed.     Demonstrates the knowledge and skills necessary to provide care, based upon physical, motor/sensory, psychosocial, and safety appropriate to the age of the patient served. Uses EPIC to document all chart and phone encounters, identifies potentially avoidable/non-reimbursed events, quality indicators and core measures. Maintains documentation, which is in compliance with regulatory guidelines and/or accrediting bodies. Maintains confidentiality of all medical and department records. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by JCAHO and HIPPAA. Creates a relationship based patient experience for patient members and clinical team. Coordinates patient communication and follows-up on a regular basis. Documents all patient contact in EPIC. Returns phone, email and MyChart inquiries within 24 hours, keeping physician(s) and team informed about progress. This position could be called upon to assist the medical assistants in rooming patients as business needs dictate. These responsibilities could include patient check in and check out procedures. The incumbent must be able to serve a variety of patients simultaneously, taking into account the unique needs of each.      Knowledge, Skills and Abilities:   1.   Ability to interact effectively with persons of differing socioeconomic backgrounds.  2.   Philosophy consistent with the Renown Health Living Our Values 3.   Knowledge and methodology, which allows for effective patient/family teaching.  4.   Initiates effective problem solving steps. 5.   Knowledge of basic clinical skills. 6.   Demonstrates sound nursing judgment and decision-making skills. 7.  Demonstrates the knowledge and skills necessary to provide care, based on physical, motor/sensory, psychosocial, and safety appropriate to the age of the patient served. 8.    Good organizational skills. 9.    Knowledge of clerical and office skills helpful.   This position does provide direct patient care.     Minimum Qualifications:  Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the state of Nevada. Experience: Minimum of one (1) year RN experience preferred. License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): BLS from AHA approved program required. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Essential Physical Requirements It is common to encounter potential hazards in the healthcare environment. Some of these hazards could include, but are not limited to: radiation, toxic chemicals, biological hazards, heat, cold, noise, dust and stress. Renown Health has a Safety Management program in place addressing these issues.

Position Purpose: Under the direction of the physician, the Medical Assistant/Patient Access Representative is accountable for assisting the providers in all back office procedures in Renown Medical Group, including Urgent Care. This position could be called upon to provide support to the front office if business needs dictate.   These responsibilities could include patient check in and checkout procedures. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed.      Nature and Scope: The Medical Assistant/Patient Access Representative is responsible for assisting the provider in all back office duties including but not limited to:   escorting the patient from the waiting room to the examination room promptly, taking vital signs as per guidelines, maintaining examination rooms' stock, documentation of all patient communications, preparing lab specimens for processing, filling out the necessary referral forms and keeping records of the same, scheduling patients for tests, returning phone calls in the order of importance and filing into patient charts to become part of a permanent record, and administering treatments and medications per provider order in accordance with established policies.   Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Mathematical skills. Experience: One (1) year experience in a physician office practice required. Multi-physician office practice experience highly preferred. CMA, RMA, EMT 1 or 90 days as a Renown MA Intern (with leadership approval) can substitute for the 1 year requirement.   License(s): Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment (excludes departments 200282, 530281, 530285, 530286, 530288, 530317, 530382, 530396, 530399, 530410, 530415, 530420, 530425, 530430, 530431, 530435, 800585 and corp 900) . Failure to apply for and/or receive license within 90 days will result in discharge. If incumbent has CLT (Clinical Lab Technologist) license, it will supersede the OLA and the OLA will no longer be required.   Certification(s): Current AHA BLS/CPR or ability to obtain within 90 days of employment required.   Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA) or EMT certification preferred. Some positions may require DOT and Non-DOT drug testing certifications. Employee will have 90 days from date of hire to obtain and maintain certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose:   This position is responsible for the supervision of all coding and compliance with Current Procedural Terminology and assignment of ICD-9-CM/ ICD-10-CM codes for services rendered and to ensure compliant billing through on site and prospective auditing and denial management.   In addition, this position is responsible for the day-to-day supervision of timely entering of revenue and to ensure all professional services rendered are coded to the highest level of specificity Nature and Scope: This person supervises workflows and staffing related to physician/provider CPT Coding/billing for professional fee services; Maintains a close working relationship with the Medical Directors and Operations Management to support provider coding accuracy that is consistent with industry standards and in compliance with coding guidelines.   This person will be accountable for developing/maintaining a culture of service, financial discipline, compliance, ethics and integrity; and maintains knowledge of and assures departmental compliance with Principles of Responsibility, policies and procedures, applicable regulatory requirements and accreditation standards.   This person responds appropriately to observed fraud or abuse, provides reporting on provider education results for multiple audiences, and develops the Coding staff. This person assesses and maintains impact of current compliance activities and evaluates risk factors of coding and documentation practices; and uses understanding of interrelationships among systems across functional areas to redesign processes, improve efficiency, and ensure optimal results for the future.   This position has access to proprietary information and has contact with external organizations, which mandates high standards of professionalism, communication, performance, and respect for confidentiality.   1.        Effective organizational and communication skills. 2.        Ability to plan, organize, maintain priorities and schedule, to ensure that deadlines are met. 3.        Ability to communicate, both written and verbal to all levels of employees and management. 4.        Excellent leadership skills. 5.        Ability to work in a system characterized by stress, intensity, and a demand for a high level of performance with varied work hours. 6.        Ability to delegate responsibility effectively. 7.        Ability to maintain confidentiality. 8.        Ability to perform detailed review of staff's work and provide clear and concise review points. 9.        Demonstrated experience with provider auditing in CPT-4 (including E/M), ICD-9-CM, and                      HCPCS is required. 10.     Knowledge of computer spreadsheets. 11.     Ability to speak in front of small and large groups. 12.     Ability and desire to deal with detail and place in context of the big picture. 13.     Ability to fit in a matrix organizational structure. 14.     Excellent people skills and ability to work with diverse individuals in a complex organization and establish strong, cooperative working relationships. 15.     Excellent problem solving skills including the ability to identify trends and business opportunities and create recommendations. 16.     Skilled in developing presentations. 17.     Strong knowledge of health care industry trends. 18.     Ability to work with minimal supervision while providing excellent results. 19.     Philosophy consistent with the Renown Purpose Statement, Values and Standards of Conduct.   This position does not provide patient care.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Requires Coding Certification. Experience: Requires four years of progressively responsible experience in healthcare and coding environment. License(s):   Certification(s): Certified Professional Coder with AAPC, AHIMA, Diagnostic coding or a combination of compliant, nationally recognized coding certification Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the direction of surgical services leadership, the Surgical Pre-Admission Assistant reviews patient information for accuracy prior to routing documents to appropriate queues for scheduling or day of surgery.   If deficiencies are found, the Surgical Pre-Admission Assistant shall contact the physician offices to obtain necessary documents. The Surgical Pre-Admission Assistant communicates with Registered Nurses, Patient Access Representatives and physician offices.     Nature and Scope:   The incumbent will perform an array of clerical duties to include but not limited to: electronic fax management, chart management, order entry, inputting H&P information in to EPIC correctly, scanning, faxing and telephone responsibilities.     The incumbent will act as a liaison between physician offices to obtain necessary documentation to schedule a procedure for surgery scheduling or for scheduled procedures for pre-admit appointment.      The incumbent must have knowledge in medical terminology, laboratory testing and must be able to understand basic anatomy and physiology as well as basic pharmacology.   This position requires knowledge of surgical procedure terminology.     This position takes initiative to prioritize workload, ensuring that patient charts are analyzed for completeness prior to day of surgery. Other related duties, flexible hours, and overtime may be required.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School Diploma or equivalent required.   Experience: Three-years clinical experience preferred as Certified Nurse Assistant or Certified Medical Assistant. Ability to demonstrate knowledge of surgical procedures and related medical terminology. License(s): None Certification(s):   None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose:   Under the direction of the Manager or Director and in conjunction with the Shared Governance Council, this position is accountable for directing and coordinating the delivery of patient care and the general functioning of the nursing unit.   The role of the Nurse Supervisor is to assist in achievement of organizational goals through and with the effort of others. Nature and Scope:   This is a clinically focused position that is challenged to maintain a well-organized and functioning nursing unit that allows for the enhancement of evidenced based practice and continuity of patient care throughout the healthcare continuum.   The Nurse Supervisor coordinates care and collaborates with other professional disciplines as needed, to optimize patient outcomes.   The Nurse Supervisor acts as a role model, resource, and coach to all nursing staff to provide ongoing support for professional development, maintenance of the standards of care and quality outcomes.   The Nurse Supervisor facilitates professional relationships between physicians, nursing and interdisciplinary teams to provide a patient focused plan of care.   The Nurse Supervisor requires leadership skills and flexibility to adjust hours to be a resource to all shifts.   The Nurse Supervisor will be responsible for engaging the nursing staff to provide evidence based practice, promoting desired patient outcomes and ensuring that practice is congruent with the American Nurses Association Code of Ethics.   Technological advances dictate that the Nurse Supervisor is well versed in procedures common to the department or unit served.   In addition, proficiency in the techniques of leadership and adult learning theories are necessary to coordinate the activities of all health team members, and to maintain positively engaged, competent nursing staff.     Other challenges of this position include the ability to recognize dynamics of change and respond appropriately within the context of accepted current theory.   Creativity and innovation is expected from the incumbent to help staff function as a high performance work team and to promote staff retention.   The Nurse Supervisor is responsible for the assessment, planning, implementation, and evaluation of neonatal, pediatric, adolescent, adult and geriatric patients and families.   The Nurse Supervisor must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensory, psychosocial and safety appropriate to the age of the patient served and meet the standards of quality as measured by the unit/department Competence with Special Populations standard.       Bibliography: 1.     Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. 4.       Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication Scope & Standards for Nurse Administrators; ANA Publication   This position does provide patient care.    The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. BSN or related bachelor's degree preferred, or pursuit of a Bachelor's Degree upon hire. Experience: Two years experience as a Staff RN preferred. License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current AHA BLS certification by American Heart Association standards required.   Professional certification preferred. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Per local, statewide or nationally determined protocol and physician peer-reviewed recommendations or in compliance with those initiatives or regulations, the health coach will coach individuals adopt healthy behaviors, and will conduct outreach for medical personnel and Renown Health departments to implement programs in the practice that promote, maintain, and improve individual and community health.   May also provide information on available resources, provide social support and informal counseling, advocate for individuals and community health needs, and may provide first line medical services.   In addition, this position may collect data to help identify health needs. Nature and Scope: Per local, statewide or nationally determined protocol and physician peer-reviewed recommendations, or in compliance with those initiatives or regulations, the health coach will have the following Primary Responsibilities:   Identify the unique health care needs of individuals in targeted cohorts.   Help customers in utilizing resources, including scheduling appointments and assisting with completion of applications for programs for which they may be eligible.   Advise customers or cohorts on issues related to diagnostic/preventive screenings, such as breast cancer screening, pap smears, colorectal, or diabetes screenings.   Also advising customers or cohorts on issues related to improving general health in regards to nutrition, physical activity and/or tobacco cessation.   Also advising on issues related to mental health, substance abuse and emergency preparedness.   Chart review and assessment of care gaps or opportunities, and effective communication of those care gaps to customers and/or care team members, including the provider.   Advise, plan and set goals with customers or cohorts on disease management and issues related to self-care.   Contact customers in person, by phone or in writing or follow-up.   Be able to assist customers in creating a healthy vision and goals for their health & wellness program.   Participate in weekly meetings and monthly in-service trainings.   Demonstrate an ability to deliver effective telephonic coaching in a manner that promotes behavior change.   Appropriately adapt telephonic coaching and education methods to accommodate the unique physical, psychosocial, cultural, age-specific needs of each customer served.   Demonstrate established customer service behaviors and standards.   Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Mathematical skills required. Experience: One (1) year of medical back office experience, or the completion of a medical assistant externship.   Multi-physician office practice experience highly preferred.   Current State of Nevada license for Office Laboratory Assistant, or an application must be submitted within 90 days of employment.   Failure to apply for, and/or obtain license within 90 days will result in termination.   (License not required for 100631, 110766) Certification(s): Current AHA approved BLS/CPR or ability to obtain within 90 days of employment required (with the exception of 100631, 100766)   Current Certified Medical Assistant (CMA) certification or Registered Medical Assistant (RMA) or ability to obtain one of these certifications within 90-days of employment required. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the supervision of the Sterile Processing Manager, Supervisor, and/ or their designee, incumbent will process and prepare multi-specialty and general surgery instrumentation, provide quality sterile trays, surgical instruments, packs and medical supplies, and clean patient equipment for a multi-million dollar department on a 24hr, 7 day a week basis. Nature and Scope: This position provides a vital service to the Surgical Services Department as well as other clinical departments within the Renown Health Network which cannot function without the instrumentation and equipment prepared by this staff. This position is utilized for cleaning; assembling instruments; sterilization of supplies; provides all initial cleaning and decontamination of instruments and trays; serves as a resource to operating room personnel. The major challenges to this position are learning constantly changing instruments, equipment, procedures, sterile techniques, and efficiently handling the equipment and supply needs for emergency cases. Determining processed instrumentation meets stringent criterion for sterility and use in the operating room. Serves as the source for identifying outside vendor instruments, systems, and their locations. Provides assistance to all outside vendors on a daily basis including maintaining their instruments and sets. The conditions of work may involve exposures to communicable disease and potentially dangerous gases (where appropriate), chemicals, and injury from sharp instruments. This position is responsible for monitoring the need for instruments, implants, and supplies. This position is utilized for their expertise in providing service to physicians, staff, and outside hospitals. This position: ? Must be conscientious, industrious, precise and reliable. ? Incumbent must pay close attention to detail and have the ability to retain knowledge of the work involved, be capable of planning and assessing priorities to maintain adequate production, accept responsibility, and prefer activities of a repetitive nature. ? Maintains proper levels of instruments and supplies needed for reprocessing. ? Maintains proper patient charges related to the Sterile Processing Department to all user stations throughout Renown Health and off-site affiliates. ? Accurately maintains comprehensive quality assurance standards related to sterilization and infection control in a sterile area. ? Operates within the sterilization procedures. ? Determines whether each piece of equipment that is processed is in correct working condition. ? Determines whether processed instrumentation meets the stringent criterion for sterility and use in the Operating Room prior to distribution. ? Maintains adequate levels of reserve supplies for routine use and emergency situations. This position has the freedom to relocate equipment to increase work efficiency and safety. Demonstrates the positive behaviors that reflect understanding and support of the organizational mission, vision and purpose. Flexible hours and overtime may be required to meet customer needs. KNOWLEDGE, SKILLS & ABILITIES: • Basic knowledge of medical instruments and their use and location in Sterile Processing. • Working knowledge of basic Anatomy, Physiology and Microbiology. • Ability to work safely with Ethylene Oxide under permissible exposure limit (where appropriate). • Understanding of patient equipment and its proper use/function. • Ability to safely handle items contaminated with possibly infectious material. • Ability to work with pressurized sterilizers. • Ability to utilize proper telephone etiquette. • Critical thinking skills. • Conflict management skills. • Fine motor skills. • Demonstrates behavior consistent with Renown Health Living Our Values. • Must be able to multi-task and prioritize their duties. • Responsible for assembling/restocking all implant systems (where appropriate). • In OR assistance for questions regarding instrumentation and proper use. Knowledge of OR aseptic technique (i.e. opening instruments/supplies on the sterile field). Accurately maintains comprehensive quality assurance standards related to sterilization and infection control in a sterile area. • Responsible for tracking and retrieving instruments and supplies loaned interdepartmentally and to outside hospitals. • Other related duties, flexible hours, and overtime may be required. This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications: Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Preference will be given to applicants with formal training from a recognized Central Service Technician preparatory program: Purdue University, IAHCSMM, etc. Preferred passing results from a formal examination for certification from a recognized certifying organization, CBSPD or IAHCSMM. Experience: At least one year in Sterile Processing or other related medical field is preferred. License(s): None. Certification(s): CSPDT or CRCST preferred. Ability to obtain a passing result from a certification board within 24 months of hire is required Computer / Typing: Must possess, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the direction of the Outreach Services Manager, this incumbent is accountable for ensuring that appropriate collection of specimens and timely specimen handling / delivery are provided in an efficient and cost effective manner in accordance with laboratory and hospital policies and procedures.   The incumbent is also responsible for ensuring that all procedures being performed in areas of responsibility will comply with all regulatory, accrediting, and licensure requirements.   Scheduling of hours may be changed, as company deems necessary.   Cover "on-call" hours as requested. Nature and Scope: The Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages.     In this supervisory position the incumbent can make operational decisions in conjunction or consultation with the Clinical Laboratory Leadership regarding hiring, performance evaluations, employee terminations, etc.   Technical decisions regarding implementation of work flow policies and procedures will be made in conjunction with the Clinical Laboratory Leadership . It is the expectation that this incumbent is expected to be able to cover and provide support as needed from time to time. The major challenges of this position are supervising multiple employees, ensuring adequate staffing, general supervisory duties and development of new policies and procedures.   Innovative cost reduction strategies are continuing areas for review to provide new opportunities and possibilities.   The incumbent must consider the age of the patient when any patient contact is initiated.   Must be able to communicate with a diverse patient population and their families when in contact.   Positive customer service behavior is expected at all times.   The incumbent must be knowledgeable of and observe all safety requirements in a laboratory and hospital setting.   Comprehensive knowledge must be maintained for all procedures, which are required to be performed.   Competency in work related skills must be demonstrated annually.   This position may provide direct patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Three (3) or more years of clinical laboratory experience preferred or progressively related medical experience. (One (1) year of which should be in an acute care setting preferred.) Supervisory or documented leadership ability strongly preferred. License(s): Requires current State of Nevada license for Laboratory Assistant or an application must be submitted with in six months of hire.   Failure to apply for and/or receive a license by the seventh month will result in discharge.   Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Certification(s):   Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Working knowledge of Laboratory Information Systems is preferred.

Position Purpose: Under the supervision of the Respiratory Care Supervisor and or the charge, the Clinical Respiratory Therapist performs respiratory therapy procedures per protocol and those ordered by physicians to improve the cardiopulmonary conditions of patients from newborn to geriatric ages.   Clinical Respiratory Therapist's primarily work with those patients in the critical care units, adult general care, and pediatric general care, and may provide respiratory care at a secondary care sites consistent with the mission and obligations of Renown Health. Nature and Scope: This position is expected to integrate the respiratory care of the patient with other care providers to achieve desired results.   They are responsible for the proper documentation of all patient records and department logs.   In addition, they are responsible for keeping abreast of technological advances in applicable areas and are well versed in appropriate clinical applications.   The Clinical Respiratory Therapist is accountable for the assessment, planning, implementation of care, and evaluation of Neonatal, Pediatric, Adolescent, Adult and Geriatric patients and families.   They must demonstrate the ability to work with patient's physical, motor/sensory adaptation, cognitive and psychosocial needs specific to the population being served, and meet standards of quality as measured by the Unit/Department age specific competencies.   "Respiratory Care" means the treatment, management, diagnostic testing, control and care of persons with deficiencies and abnormalities associated with the cardiopulmonary system.   The Clinical Respiratory Therapist has the authority to perform and evaluate respiratory care, initiate CPR, contact physicians, and perform all activities as assigned.   Continuous comprehensive mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments, and making decisions. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.   This position does provide direct patient care. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Minimum 1-2 years of full-time Respiratory Care in an acute care setting. License(s): Ability to obtain and maintain a State of Nevada Board of Medical Examiners Respiratory Care Practitioner License. Registered Respiratory Therapist (RRT) credential from the National Board of Respiratory Care required.   Certification(s): 200241, 400241 Current AHA BLS certification required. AHA ACLS required before end of introductory period, and ongoing thereafter. PALS required before end of introductory period, and ongoing thereafter.   410241 Current AHA BLS certification required. ACLS required before end of introductory period, and ongoing thereafter.   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the supervision of the Environmental Services Supervisor, this position is established to implement and provide leadership on weekends and relief coverage for all positions, including the Supervisor.   This position trains all new employees in housekeeping policies and procedures and functions.   This position may act as a supervisor to Environmental Services staff during the absence of the Supervisor.   Nature and Scope: The incumbent works independently, receiving minimal directions as to what type of work is to be accomplished.   The incumbent is in a highly interactive position with constant interaction with Housekeeping staff and other Medical Center staff who request services or report problems.   The incumbent performs as acting Supervisor on weekends and during Supervisor's absence.   These acting responsibilities consist of leave and assignment of staff to endure adequate sanitation coverage.   Restocks and receives supplies, trains all new employees on housekeeping functions, policies and procedures.   A major challenge for this position is to remain calm when training new employees or responding to emergency situations.   Knowledge, Skills, and Abilities:   Ø   Infection prevention protocols Ø   Disinfection & cleaning standards Ø   Environmental Service equipment handling Ø   Efficacy knowledge of chemicals Ø   Waste removal & bio-waste handling practices Ø   Terminal cleaning of protected environments Ø   Linen/laundry handling Ø   Ability to learn basic math and ability to do calculations. Ø   Ability to learn all equipment and trouble shoot equipment. Ø   The ability to answer and direct incoming calls to the appropriate staff. Ø   The ability to interact with Nursing personnel and other departments on a professional level.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Minimum of one (1) year Healthcare Environmental Services experience required. Leadership experience in a customer service environment is preferred. License(s): None Certification(s): Successful completion of Certified Healthcare Environmental Services Technician (CHEST) certification program required. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: Under the direction of the physician, the Medical Assistant/Patient Access Representative is accountable for assisting the providers in all back office procedures in Renown Medical Group, including Urgent Care. This position could be called upon to provide support to the front office if business needs dictate.   These responsibilities could include patient check in and checkout procedures. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed.      Nature and Scope: The Medical Assistant/Patient Access Representative is responsible for assisting the provider in all back office duties including but not limited to:   escorting the patient from the waiting room to the examination room promptly, taking vital signs as per guidelines, maintaining examination rooms' stock, documentation of all patient communications, preparing lab specimens for processing, filling out the necessary referral forms and keeping records of the same, scheduling patients for tests, returning phone calls in the order of importance and filing into patient charts to become part of a permanent record, and administering treatments and medications per provider order in accordance with established policies.   Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Mathematical skills. Experience: One (1) year experience in a physician office practice required. Multi-physician office practice experience highly preferred. CMA, RMA, EMT 1 or 90 days as a Renown MA Intern (with leadership approval) can substitute for the 1 year requirement.   License(s): Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment (excludes departments 200282, 530281, 530285, 530286, 530288, 530317, 530382, 530396, 530399, 530410, 530415, 530420, 530425, 530430, 530431, 530435, 800585 and corp 900) . Failure to apply for and/or receive license within 90 days will result in discharge. If incumbent has CLT (Clinical Lab Technologist) license, it will supersede the OLA and the OLA will no longer be required.   Certification(s): Current AHA BLS/CPR or ability to obtain within 90 days of employment required.   Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA) or EMT certification preferred. Some positions may require DOT and Non-DOT drug testing certifications. Employee will have 90 days from date of hire to obtain and maintain certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: This individual may provide therapeutic services to pediatric, adolescent, adult and geriatric patients; including their families/caregivers under the direct supervision of licensed Physical, Occupational and Speech and Language Pathology Therapists, Registered Nurses and Charge Nurses.   This position provides indirect and direct patient care within all federal and state regulatory guidelines. Nature and Scope: This position provides indirect and direct patient care within the rehabilitation environment.   The incumbent assists in the management of the physical environment including, but not limited to, cleaning of gym space and equipment, ordering of supplies, basic maintenance of equipment, patient scheduling, and clerical duties.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job.   It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: None required; Applicants with physical disabilities experience is preferred. License(s): No licensure required. Certification(s): BLS certification required. Computer / Typing: Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the guidance of Department Leadership, the Wellness Services Coordinator is responsible for providing professional duties to include IT and Epic responsibilities for the departments programs. To conduct direct contact with clients and the public through various programs offered by the department on behalf of Renown and Hometown Health. Provide financial and statistical duties and reports that support the business aspect of department.   Nature and Scope: Coordinator performs IT duties to include training staff on laptops and Qyk devices. ·          Ensures laptops and Qyk devices are fully charged and ready prior to each event. ·          Updates Qyk device defaults, preloads devices with patient data and downloads device data and any additional information after each event. ·          Incumbent has the ability to troubleshoot both laptops and Qyk devices in the office or field and be oncall for team. ·          Coordinator is responsible to sync laptops on a regular basis to maximize operational status.   ·            Works closely with IT on any updates and /or corrections. ·          Ensures Epic training is completed and workflow for department is communicated. Ensure staff is competent in Epic registration and staff is trained in the collection accurate demographic and financial information. ·          Position is responsible for Cash Drawer management following all events.   ·          Works closely with manager and business support to ensure guarantor accounts are set-up and able to accept data from immunization/biometric events. ·          Works with Business Support staff or Manager to clean up work que's prior to billing to ensure accurate filings. Educational Sessions Incumbent oversees the worksite education program for Healthy Tracks and corporate Wellness Services clients. ·          Presents menu of classes to clients and assists client in choosing topics appropriate for wellness presentations. ·          If necessary may create classes to meet client's expectations, all class material is reviewed by RN coordinators or manager. ·          Schedules all classes and instructors including securing bilingual speakers. Position creates PowerPoint presentations and slide deck for presenter. Ensures all class materials are of professional quality and promote the brand.   ·          Creates an evaluation of session, tallies audience response and provides feedback to presenter, client and department. ·          Attends all educational sessions to ensure class runs smoothly and assists speaker. Corporate Flu Position is responsible for oversight of the corporate flu immunization program. ·          Responsible for contacting all previous clients to schedule annual immunization event at worksite. ·          Reviews current demographics and verifies that insurance types are still viable, reviews pricing and schedules date. ·          Provides any collateral requested for event and provides reminder call day before event. ·          Schedules new clients from Hometown Health and public into current schedule and follows steps above for successful immunization event. ·          Works with scheduler to provide staffing for corporate events. Biometric Screenings ·          Coordinator assists in every facet of the biometric screening events includes packing, loading, driving, unloading and tracking all materials and supplies for events. ·          Assists the RN Coordinators by maintaining equipment and notifying when repairs are needed. ·          Coordinator with the help of the RN coordinators orders supplies and ensures adequate inventory is maintained to service busy season. ·          Coordinator is vigilant with regards to refrigerator temps and charting in immunization log.   ·          Incumbent makes sure that all patient education collateral is up to date and approved by coordinators prior to events. Community Events Performs a community benefit health fair once per year for Partner in Education school. ·          Responsible for the entire event to include clinical staffing, vendors, giveaways that are healthy or empower health. ·          Provides evaluation reports to school and staff at Wellness Services. ·          Position completes Community Benefit report form for this event and all other events for department with assistance from "owner" of each event. Bookkeeping/Billing Under the direction of the business support position ·          Collects data from biometric events, charts data in spreadsheet and develops expense sheet to prepare for billing of large accounts.   ·          Coordinator assists with reconciliation of the monthly bank statement and other facets of the month-end. ·          Makes deposits as needed and records deposits appropriately into month-end spreadsheet and QuickBooks. ·          Position assists with creating and paying invoices in QuickBooks. Relays this information to accountant as needed for month-end close.     This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Prefer two to four years college courses in health related field or equivalent experience. Applicant with experience in health care setting will be given preference.   Must be able to work effectively with diverse groups of individuals and possess the ability to work under pressure.   Experience:   License(s): Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Certification(s):   Computer / Typing: Professional: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.    Applicant must possess aptitude for learning patient registration process, and hand-held device data entry, download and management of computer equipment for events and presentations. Applicant must be able to work with IT department to prepare for events and trouble-shoot equipment and event data. Applicant may possess aptitude for learning basic QuickBooks operations for AR and cash reconciliation.      

Position Purpose: Guided by the mission and vision of the Renown Heart Health Program, the Outpatient Dietitian Educator provides nutrition assessment and education to Renown Health patients to achieve quality education, high client and referral satisfaction.  The educator will serve as the subject matter expert for the Renown Heart Health Program.  The educator serves as a friendly, motivating and positive role model for the Renown Heart Health Program. Nature and Scope: 1.        Advise patients on nutrition principles and how to effectively implement these principles into their personal lifestyle. 2.        Conducts workshops and facilitate hands-on learning. 3.        Assist with best practices implementation. 4.        Consult with physicians and multidisciplinary team to coordinate patient care plan. 5.        Demonstrates the ability to apply comprehensive knowledge in the principles and techniques of the Renown Heart Healthy Program and nutrition education. 6.        Provides the highest quality education/case management for patients, patient families, referral sources and other Renown entities. Coordinates care/services as appropriate. 7.        Demonstrates fiscal responsibility for achievement of budgetary objectives within the scope of his/her responsibility. 8.        Performs community outreach, support groups, marketing and education functions as needed. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:  Requirements - Required and/or Preferred Education: Degree in Dietetics from an accredited institution. Requires the ability to read, write and speak English. Knowledge of Spanish language helpful. Experience: Two (2)years of appropriate and recent clinical experience preferred License(s): Registered Dietitian Certification(s): Diabetes Educator Certification preferred current CPR certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc .

Position Purpose: Under the supervision of the unit manager or nurse on duty, as defined by the Nevada State Board of Nursing, this position is responsible to provide or assist in activities of daily living, as well as emotional support to Pediatric, Adolescent, Adult and Geriatric patients. Direct supervision means direction given by the Manger or nurse on duty who is periodically available as the site where care is provided to a patient or available for immediate assistance. Nature and Scope: This position provides personal hygiene, mobility, safety and comfort to Pediatric, Adolescent, Adult and Geriatric patients as direct by the professional nurse. The incumbent must be knowledgeable of the uses of equipment specific to the area of employment. This position is responsible to annually demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, CPR and safe handling of hazardous materials.   Decisions referred to the manager or RN on duty include: information to and orders from the physician, administration of medication and IV's, formulation of the patient care plan, the performance of nursing procedures and resolution of any unusual circumstances not included in current policies and procedures or standards of care.   This position is challenged to maintain accuracy; communicate effectively with different types of people; function effectively under stress; and the ability to identify and maintain priorities while responding simultaneously to requests from different people. This position is also challenged to remain courteous and tactful at all times.   The incumbent assists in procedures to facilitate the proper documentation of the patient care from pre-admission to discharge. The incumbent must be familiar with standard operating procedures in ancillary departments to schedule diagnostic tests and treatment without conflict. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   Incumbent responsible for other duties as assigned.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months CNA experience preferred. License(s): For the Following Cost Center(s) 205351 Valid CA or NV Driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Current auto insurance. Certification(s): AHA BLS certification. Ability to obtain and maintain a State of Nevada CNA certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: The Contact Center Specialist can perform a variety of functions, including answering/routing of inbound calls, scheduling appointments, obtaining pre-authorizations for exams and procedures, processing referrals, coordinating post-appointment care, customer satisfaction, technical support, etc.   Specialists make an important contribution to customer satisfaction by providing a prompt, efficient and courteous service to all customers. The specialist makes no medical necessity decisions. Nature and Scope:   Incumbent will work in a fast-paced environment that uses several modes of communication, including telephones, chat, instant messaging and email.   Specialists must be proficient in a combination of these modes, depending on their responsibilities.   Specialists will handle inbound and outbound calls.   Incumbent will provide a variety of services to customers.   These include, but are not limited to: 1.        Answering and routing of inbound calls. 2.        Scheduling appointments for consultations, exams and procedures. 3.        Obtain pre-authorization for exams and procedures. 4.        Process provider referrals. 5.        Coordinate post-consultation exams and appointments. 6.        Provide technical support for patient-facing applications. 7.        Manage and resolve customer complaints. 8.        Digital imaging management 9.        Maintains detailed records of information gathered and authorizations issued and extended: this is done by entry into the DST Health Connect system/EPIC template. Udate and manage selected databases and directories. 10.     Assist in identifying and data gathering for potential COB cases 11.     Production of authorization letter to providers, memebers and facilities from DST system 12.     Participates in provider education regarding policies and procedures 13.     Processing requests for specialty, therapy or complex appointments and exams 14.     Coordinate resouces and schedules   Performs other duties as required to meet departmental goals.   A Specialist must have good interpersonal skills to understand customer' inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.   They must be able to learn quickly so they can acquire the service and product knowledge to answer customers' questions accurately.   Their work must be concise and accurate.   They must have good knowledge of telephone and computer systems so they can use call center systems efficiently.   Specialists must be able to identify and escalate priority issues appropriately.   The specialist makes no medical necessity decisions.   Specialists must aim to deal with customer's inquiries and requests on the first call and be willing to be flexible and think outside the box to meet the customers' needs.     The Renown Contact Center operates 24x7x365.   Specialists must be willing to work at the times required by department supervisors and managers, and some positions include evening, night, weekend and holiday hours.   Key competencies for this position include: 1.        Verbal and written communication skills. 2.        Listening skills. 3.        Problem analysis and problem solving. 4.        Customer service orientation. 5.        Organizational skills. 6.        Attention to detail. 7.        Good judgment. 8.        Adaptability 9.        Team work. 10.     Stress tolerance. 11.     Resilience. Under no circumstances shall the Contact Center Specialist peform any activities related to the appeal management process other than: 1.        Performance of review o sevice request for completeness of information 2.        Collection and transfer of non-clinical data. Such data my include demographic information, employer name, insurance information, date of surgery, physician name, facility name, etc. 3.        Acquisition of structured clinical data in the form of medical record requests 4.        Activities that do not require evaluation or interpretation of clinical information.     Minimum Qualifications:   Requirements - Required and/or Preferred Education: High school graduate. Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Good data entry and typing skills. Applicant must be able to work effectively with diverse groups of individuals as well as possess the ability to work well under pressure.   Previous experience in customer service positions or a medical office will be valuable. License(s): N/A Certification(s): N/A Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.     

Position Purpose: Under the direction of the physician, the Medical Assistant/Patient Access Representative is accountable for assisting the providers in all back office procedures in Renown Medical Group, including Urgent Care. This position could be called upon to provide support to the front office if business needs dictate.   These responsibilities could include patient check in and checkout procedures. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed.      Nature and Scope: The Medical Assistant/Patient Access Representative is responsible for assisting the provider in all back office duties including but not limited to:   escorting the patient from the waiting room to the examination room promptly, taking vital signs as per guidelines, maintaining examination rooms' stock, documentation of all patient communications, preparing lab specimens for processing, filling out the necessary referral forms and keeping records of the same, scheduling patients for tests, returning phone calls in the order of importance and filing into patient charts to become part of a permanent record, and administering treatments and medications per provider order in accordance with established policies.   Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Mathematical skills. Experience: One (1) year experience in a physician office practice required. Multi-physician office practice experience highly preferred. CMA, RMA, EMT 1 or 90 days as a Renown MA Intern (with leadership approval) can substitute for the 1 year requirement.   License(s): Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment (excludes departments 200282, 530281, 530285, 530286, 530288, 530317, 530382, 530396, 530399, 530410, 530415, 530420, 530425, 530430, 530431, 530435, 800585 and corp 900) . Failure to apply for and/or receive license within 90 days will result in discharge. If incumbent has CLT (Clinical Lab Technologist) license, it will supersede the OLA and the OLA will no longer be required.   Certification(s): Current AHA BLS/CPR or ability to obtain within 90 days of employment required.   Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA) or EMT certification preferred. Some positions may require DOT and Non-DOT drug testing certifications. Employee will have 90 days from date of hire to obtain and maintain certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: This position is responsible for providing timely preparation and distribution of medications and IV solutions within the hospital in conjunction with established guidelines, policies and procedures, and statutory requirements.   Nature and Scope: The incumbent is expected to provide optimal patient care by recognizing differences in drug therapy (i.e drug, dose & frequency) in pediatric, adolescent, adult, and geriatric patients.   Intra-departmental activities, such as inventory ordering and billing procedures, can be done without the direct supervision of the pharmacist. Incumbent is challenged to assist the pharmacist in the timely and accurate distribution of medications.   Questions involving medication use or therapeutics must be referred to the pharmacist and good judgment is required when other types of information is provided by the technician.   The incumbent is responsible for entering medication orders into the pharmacy computer system; this involves maintaining and updating the patient pharmacy profile; discrepancies, interactions for outpatient prescriptions and all therapeutic questions are to be referred to the pharmacist.   The incumbent prepares medication cassettes and delivers to nursing units throughout the hospital (inpatient only).   The incumbent is expected to pull, prepare and label medications based on the orders entered by a pharmacist. The incumbent pulls and delivers medications for automated dispensing machines.     The incumbent is challenged to assist in the training of new technicians.   The incumbent will be required to work varying shifts and days to meet the needs of the department which operates 24 hours a day, 7 days a week (Cost Center 200 only).   Overtime may be required. The incumbent is expected to attend on a regular basis staff meetings, technician meetings, etc.   In addition to being competent to work in the inpatient & outpatient environments, incumbent is expected to be trained and have the ability to work in multiple areas. This position fills inpatient/outpatient medication orders and must maintain general pharmacy knowledge, knowledge of medications, medication dosage forms, and trade and generic names. Thorough knowledge in preparation of sterile parenteral products using proper aseptic technique, knowledge of pharmaceutical calculations, proper product labeling, and product reconstitution procedures.   Thorough understanding of medication order procedures involving the pharmacy computer system. Demonstrates interpersonal skills to maintain effective communication with co-workers, other hospital employees, patients and visitors.   Working knowledge of Renown Health and specific departmental policies and procedures, as well as state and federal laws regarding pharmacy.   The incumbent may perform other duties as assigned.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Prefer high School Diploma, (or equivalent), proficient math skills. Experience:   Specialized training is encouraged, and can be enhanced by completion of a recognized Pharmacy Technician training program or 1 year prior experience in a hospital or community pharmacy. License(s): Registered by the Nevada State Board of Pharmacy.    Recognized Pharmacy Technician training program, and/or are nationally certified (CPhT) preferred. Certification(s): Completion of a recognized Pharmacy Technician training program or have national certification preferred. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Typing:   30 wpm.   

Position Purpose: The Senior Business Intelligence (BI) Analyst will work with the BI team to deliver BI Solutions. This individual will help set the direction and strategy for getting data that is critical to the success of the business. Incumbent will perform requirements analysis, data integration, data modeling, design, and BI development to deliver short and long term data solutions. Nature and Scope: This position will work with Business Analysts, EDW Data Architects, executives and business stakeholders to identify and prioritize critical data assets, as well as the modeling, analysis, and design of data delivery methodologies that should be applied, all while maintaining a "single source of truth". Additionally, the candidate will own data governance and master data management documentation and processes for specific lines of business.   This position will also provide instruction and guidance to internal and external customers to ensure effective and efficient use of system resources.   This position will be involved in selection, implementation and training of data tools and systems.   Responsibilities include analysis of data requirements, resolution of data management and reporting related issues and participation in vendor and/or tool selection.   The incumbent will assist staff with data management and reporting system maintenance and troubleshooting as needed. The incumbent may work with outside vendors to provide and collect data needed in order to meet contractual obligations, reporting requirements, and/or company goals. This role requires strong technical ability as well as strong business acumen.   Additional responsibilities include: •         Building innovative data management and real-time analytic capabilities needed by the business •         Engage with business leaders to understand critical business requirements and identify ways that the data infrastructure can best support or optimize business growth •         Recommend/set standards to improve quality of data and speed of analysis Collaborate with data architects on changes associated with data systems or system interfaces •         Perform high level and detailed data requirements analyses, design and disseminate complex data models •         Partner with technical teams to implement data capture, ETL, validation, and test methods •         Easily access and synthesize data using appropriate tools and technology •         Contribute to business decision making and business development through data-centric tools and applications •         Perform data validation tests, QA testing of developed solutions •         Ensure that data is visualized and presented in a way that contributes to insights •         Maintain and assist in data model documentation, data dictionary, data flow, data mapping and other MDM and Data Governance documentation •         Provide analysis, recommendations, and influence to overall strategy and roadmap to build data warehouse environment and supporting toolsets   Incumbent must possess: •         Thorough knowledge of physical database design and data structures (e.g. OLAP, Dimensional, Snowflake) •         Knowledge of one or more client-side development environments (e.g. Visual Studio .NET, Eclipse). •         Thorough knowledge of one or more database systems (e.g. Postgres, SQL Server, Oracle, Hadoop). •         Experience with data management platforms (e.g. SSIS, SSAS, SSRS) •         Proficiency in SQL.   This position does not provide patient care.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: A Bachelor's degree in Computer Science, Information Systems, Operations, Management, or other related field is required. Experience may be substituted for required education on a year-for-year basis. Experience: Requires a minimum of five (5) years IT\IS experience with at least three (3) years working in data management, analysis, governance, reporting, or other BI related experience. Requires least two (2) years healthcare data experience; more is preferred. SQL experience and proficiency is required.   License(s): None. Certification(s): None. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: Under the direction of the department leadership, this employee will sit with patients on Suicide/Behavioral watch to prevent harm to themselves or others. Nature and Scope: This position is responsible to conduct a watch in a patient's room to prevent harm to the patient or others.   The incumbent will be required to assist nursing staff in a timely and consistent manner.   The incumbent must possess ability to communicate with patients and families in a caring and professional manner.   The incumbent must possess a polite, positive attitude while dealing with customers of all ages, social, cultural, and economic backgrounds.   Incumbent must demonstrate the ability to work with Neonatal, Pediatric, Adolescent, Adult, and Geriatric patient's needs specific to the population being served, and meets standards of quality as measured by the Department age specific competency standard.   The incumbent must be able to function interdependently in a high-intensity atmosphere and make appropriate decisions relative to personal and patient safety.   The incumbent must demonstrate the desire to promote a healing and caring environment.   This position does not provide patient care.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Patient/healthcare related experience preferred. License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.     

Position Purpose: This position will act as a liaison between Renown and its customers by handling inquiries and self pay collections at Renown Health. The successful CSR will use their collection experience and expertise to contact these patients in a compassionate yet expedient manner.   The candidate will re-engage patients with techniques in attempting to resolve these outstanding balances.   This position indentifies potential or existing service related operational issues for the purpose of increasing customer retention and satisfaction. Nature and Scope: Under the direction of the Self Pay Call Center Manager and Supervisor of Business Office, the CSR is responsible for collecting maximum, targeted dollars on their assigned accounts in order to ensure the highest recoverability of self pay accounts. High standards of courtesy, performance, diplomacy and respect for our patients and their confidentiality are essential.     The major challenges of this position include dealing with patients/guarantors regarding their obligations in a diplomatic and professional manner. The CSR must also be able to determine ability to pay vs. willingness to pay and route their accounts appropriately when needed.   The CSR must be able to:   ·          Manage multiple priorities and consistently meet collection activity goals. ·          Answer inbound phone inquires and places outbound calls to resolve outstanding self pay balances. ·          Effectively handles all communications include telephone, mail, and email from patients/guarantors regarding their outstanding account(s). ·          Effectively negotiates payments/payment plans. ·          Identify accounts eligible to transfer to outside collection agency. ·          Communicate effectively through phone and email and posses a high level of articulation and professionalism. ·          Organize and collect financial information with little to no errors. ·          Work in a call center environment with full knowledge that all calls are recorded for quality and safety purposes. ·          Work in an environment that at times can be stressful due to subject matters discussed with patients and financial obligations.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High school diploma is preferred and preference will be given to applicants who have earned a degree from an accredited college. Experience: Minimum of one-year experience in hospital/medical billing, or customer service experience preferred. Experience in a call center environment preferred. License(s): None Certification(s): None Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook and Word. Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the direction of the Patient Access Manager, this position is responsible for supervising an efficient and compliant admission/registration process. The supervisor will ensure that all regulatory and payor requirements are met to ensure a compliant registration and a billable/payable claim. The supervisor will also be responsible to optimize the patient experience and optimal patient throughput. Nature and Scope: This position is responsible to provide effective leadership and assist the Patient Access Manager in the efficient operations of the department.   The major challenges of this position include meeting the needs of many customers: hospital departments, physicians, review organizations, and regulatory agencies.      This position will ensure all accounts have been secured financially or routed to appropriate resources for additional financial assistance prior to or at the time of service. This position will establish and ensure compliance for all policies and procedures for patient access in conjunction with the patient access manager. This supervisor will be responsible for diverse locations as assigned by the Patient Access Manager.   The supervisor will plan, develop, and implement procedures. The supervisor is responsible for ensuring appropriate hiring practices, staff evaluations, ongoing training, and orientation of employees. The supervisors must demonstrate high leadership standards of professional conduct, courtesy, diplomacy and respect for confidentiality. In addition, the supervisor will be responsible for Kronos, monthly schedules, and will ensure the necessary coverage for the smooth operation of the registration and/or admitting process. Maintaining and preparing monthly and quarterly statistical reports will be done to assure the quality of the work provided by staff of the department. The position may be required to be on call and/or work nights and weekends.   This position does not provide patient care.    The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Demonstrated ability to read, write and speak English. AA in Business Administration preferred.   Experience: One year Patient Access experience required in an acute hospital care setting or successful completion of   internal Leader In Training program One year lead, supervisory, or management experience in an acute care hospital setting preferred. License(s): None Certification(s): None Computer / Typing: Professional: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.