442 jobs found in Reno

Position Purpose: This position acts to ensure the appropriate and efficient medical management of cases while assuring the quality of care is upheld as it relates to the primary and secondary review process.   The candidate will provide guidance on both an individual case and aggregate level to cultivate efficiency related to patient care delivery providing medical case review, utilization and quality review and submit recommendations, advice and liaison services concerning quality and cost-effective patient care.   Nature and Scope: The incumbent conducts clinical review on cases referred by Case Transitions staff, Utilization Management staff and/or other health care professionals in accordance with the hospital’s objectives for assuring quality patient care and effective, efficient utilization of health care services, appropriate level of care, monitoring the appropriate use of diagnostic and therapeutic modalities, and to meet regulatory requirements. Incumbent will interact with clinical staff members, Medical Directors (internal and external) to discuss the needs of patients and alternative levels of care; act as a consultant and resource to attending physicians regarding their decisions relative to appropriateness of hospitalization, continued stay and use of resources; act as a consultant and resource to the clinical staff regarding federal and state utilization and quality regulations. Specific areas of responsibility include, but are not limited to: Medical Necessity Reviews/Compliance: Conduct 2nd level medical necessity reviews for all cases that do not meet first level screening criteria Provide recommendations to case managers and physicians regarding inpatient admissions, outpatient and observation services or cases not appropriate for hospital level service Review/sign condition code 44 cases Participate actively in UM Committee meetings   Physician Champion: Communicate with physicians when difficult issues arise and when conversations concerning resource utilization are needed. Facilitate process of engaging physicians to provide input on medical necessity denials Conduct peer-to peer discussions with medical directors as needed for concurrent denials Assist in education of physicians regarding Clinical Documentation Improvement Program, regulatory issues, compliance issues and medical necessity. Collaborates to effectively and compassionately serve our patients, each other and the community.   HIM/Coding/CDI/LOS/Throughput Serve in an advisory capacity to staff regarding appeals of denied cases, analysis of PEPPER reports, LOS and throughput projects, and CDI issues. Incumbent will have a solid understanding of hospital throughput and designations of inpatient status, observation service, and extended recovery. Incumbent must have an understanding of medical protocols and criteria and how they impact status determination Incumbent must have the understanding of clinical protocols, reimbursement challenges, and managed care principles. Incumbent must have working knowledge of electronic health records systems and experience with Microsoft Office. Additional responsibilities may be required.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:  Requirements - Required and/or Preferred Education: MD, DO required. Graduate of an accredited Medical School. Masters in Business Administration or Masters in Healthcare Administration preferred.  Additional education in Quality and Utilization Management through continuing medical education, programs and self-study. Experience: Experience 5 years of increasingly responsible experience in healthcare. Utilization Management experience or past Physician Advisor experience preferred. License(s): Licensed physician Certification(s):   Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  Position Purpose: Under the supervision of the manager/supervisor and direction of lead caregiver, cooperatively provides a quality environment in which to care for children under the Resources for Infant Educating (RIE) philosophy and NAEYC developmentally appropriate practices.   The incumbent's main responsibilities include:   meeting the daily needs of the children, maintaining the necessary and appropriate routines; using age appropriate classroom curriculum and management practices; daily conversations and conferences with parents regarding their child; modeling behavior for and supporting coworkers; and providing coworkers and parents with informational training sessions.   Nature and Scope: The major challenges to this position include: caring for children following the RIE and learning through play philosophies; showing acceptance and flexibility to meet the needs of individual children and parents; diplomacy with parents regarding the care of their child; awareness of daily fluctuating classroom ratios; and acceptance of and cooperation with coworkers unique talents and teaching techniques within the program philosophy.   This position has the authority to communicate with parents on a daily basis regarding the child's well being, nutrition, general health, etc. Follow discussion and approval of the manager/supervisor, lead, and caregiver, this position has authority to communicate with parents regarding a specific behavioral or developmental problem. This position can explain, instruct, or assign work to co-workers within their designated classroom.   Other related duties and overtime may be required.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Requires the ability to obtain 15 children care training hours per licensing year, with a minimum of 12 child development hours to be obtained upon hire as per Department of Social Services requirements. Applicants with an Associate degree in Early Childhood Education or a CDA are preferred. Experience: Requires one year of verifiable experience as a teacher/caregiver in a program related to the care of children less than 5 years of age. License(s): Eligible to receive and maintain a current Sheriff's Card for Child Care by the 1st day of employment. Certification(s): CPR within 3 months of hire date. First Aid within 3 months of hire date. Attendance at a Child Abuse and Neglect Workshop within 3 months of hire date. TB skin test or chest X-ray as required. Attendance at an Infectious Disease Workshop within 3 months of hire date. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

  Position Purpose: Under the supervision of the manager/supervisor and direction of lead caregiver, cooperatively provides a quality environment in which to care for children under the Resources for Infant Educating (RIE) philosophy and NAEYC developmentally appropriate practices.   The incumbent's main responsibilities include:   meeting the daily needs of the children, maintaining the necessary and appropriate routines; using age appropriate classroom curriculum and management practices; daily conversations and conferences with parents regarding their child; modeling behavior for and supporting coworkers; and providing coworkers and parents with informational training sessions.   Nature and Scope: The major challenges to this position include: caring for children following the RIE and learning through play philosophies; showing acceptance and flexibility to meet the needs of individual children and parents; diplomacy with parents regarding the care of their child; awareness of daily fluctuating classroom ratios; and acceptance of and cooperation with coworkers unique talents and teaching techniques within the program philosophy.   This position has the authority to communicate with parents on a daily basis regarding the child's well being, nutrition, general health, etc. Follow discussion and approval of the manager/supervisor, lead, and caregiver, this position has authority to communicate with parents regarding a specific behavioral or developmental problem. This position can explain, instruct, or assign work to co-workers within their designated classroom.   Other related duties and overtime may be required.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Requires the ability to obtain 15 children care training hours per licensing year, with a minimum of 12 child development hours to be obtained upon hire as per Department of Social Services requirements. Applicants with an Associate degree in Early Childhood Education or a CDA are preferred. Experience: Requires one year of verifiable experience as a teacher/caregiver in a program related to the care of children less than 5 years of age. License(s): Eligible to receive and maintain a current Sheriff's Card for Child Care by the 1st day of employment. Certification(s): CPR within 3 months of hire date. First Aid within 3 months of hire date. Attendance at a Child Abuse and Neglect Workshop within 3 months of hire date. TB skin test or chest X-ray as required. Attendance at an Infectious Disease Workshop within 3 months of hire date. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

  Position Purpose: Under the supervision of the unit manager or nurse on duty, as defined by the Nevada State Board of Nursing, this position is responsible to provide or assist in activities of daily living, as well as emotional support to Pediatric, Adolescent, Adult and Geriatric patients. Direct supervision means direction given by the Manger or nurse on duty who is periodically available as the site where care is provided to a patient or available for immediate assistance. Nature and Scope: This position provides personal hygiene, mobility, safety and comfort to Pediatric, Adolescent, Adult and Geriatric patients as direct by the professional nurse. The incumbent must be knowledgeable of the uses of equipment specific to the area of employment. This position is responsible to annually demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, CPR and safe handling of hazardous materials.   Decisions referred to the manager or RN on duty include: information to and orders from the physician, administration of medication and IV's, formulation of the patient care plan, the performance of nursing procedures and resolution of any unusual circumstances not included in current policies and procedures or standards of care.   This position is challenged to maintain accuracy; communicate effectively with different types of people; function effectively under stress; and the ability to identify and maintain priorities while responding simultaneously to requests from different people. This position is also challenged to remain courteous and tactful at all times.   The incumbent assists in procedures to facilitate the proper documentation of the patient care from pre-admission to discharge. The incumbent must be familiar with standard operating procedures in ancillary departments to schedule diagnostic tests and treatment without conflict. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   Incumbent responsible for other duties as assigned.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months CNA experience preferred. License(s): For the Following Cost Center(s) 205351 Valid CA or NV Driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Current auto insurance. Certification(s): AHA BLS certification. Ability to obtain and maintain a State of Nevada CNA certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system.   This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient’s families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.   This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry.  Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope: The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews.   Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: Obtaining and accurately entering demographic, clinical, financial information into the computer system.  Explaining and obtaining signatures on admission, clinical and financial forms Collecting accident information Identifying all insurance payer sources Identifying payer order sequence Verifying insurance eligibility Obtaining insurance notification Charge order entry processing Determining estimated cost for services being rendered Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. Documenting all information collected timely and in accordance with department requirements.   Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies.   The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   This position has the authority to solve problems following established company guidelines.  Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc.   Adopts a philosophy consistent with the Renown Health Values and models them. Ability to be diplomatic and effectively communicate during stressful situations. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary.  This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. Working knowledge of health care insurance.  The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by  The Joint Commission and HIPAA. Knowledge of governmental programs billing requirements.  Ability to identify the patient’s financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections.   Skills to perform order entry. Above average computer application skills. Ability to follow verbal and written instructions. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. Ability to be flexible and adapt to different Admitting department locations.  This includes the ability to prioritize/multitask in a fast pace environment.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:  Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.  High School Diploma or GED preferred Experience: Requires one year of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction.  Experiencewith Windows Operating systems, SMS Invision, Internet and SMS IMS Document Imaging is preferred.   License(s): None Certification(s):   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose:   The Clinical Laboratory Scientist Senior will provide the technical supervision of the Clinical Laboratory in the absence of the Clinical Lab Supervisor and/or current management on site. The Clinical Lab Scientist Senior, will lead and direct operations, as the point person for the entire Clinical laboratory who will accept responsibility for all departments, and use the appropriate resources to escalate and monitor a safe working environment for patients and staff. The support provided by this position is that of "general supervisor" as defined by Medicare under the Clinical Laboratory Improvement Act of 1988 (42CFR493.1461 & 1463).   The CLS – Senior is responsible for ensuring accurate results are reported to the appropriate hospital staff and physicians in a timely, courteous and professional manner.   The Clinical Lab Scientist Senior is a career ladder opportunity which embraces additional responsibilities as outlined below. ·          Provide   technical   training to staff and students ·          Serve as a preceptor/mentor for new employees in the lab ·          Assure CAP readiness and assist with accreditation   process ·          Organize and facilitate with HIS and LIS downtime procedures including auto-faxing and password reset ·          Facilitate with   all Codes, especially Code   Triage and communicates issues to all lab departments ·          Participate in Laboratory committees and Transformational Health Care Opportunities. ·          Facilitate with Sick Call coverage ·          Initiate equipment service calls and can escalate appropriately       Nature and Scope: Renown Health Laboratory is a 24-hour/7-days a week operation, providing laboratory services to both inpatient and outpatients of all ages.       The incumbent must demonstrate the knowledge and skills necessary to provide quality and timely laboratory tests on inpatients and outpatients through organization of workload, completion of quality control procedures, proper specimen identification, and ensuring proper instrument/equipment operational status. Test results must be clearly reported to nursing and/or medical staff through direct communication or result entry by computer.     The incumbent must consider the age of the patient when performing testing and releasing results. Must be able to communicate with a diverse patient population and their family when performing special procedures. Behavior promoting positive customer service is expected at all times.   The Clinical Laboratory Scientist-Senior reports results in the Laboratory Information System. Communicating delays in patients care and assisting with technical questions for clinical lab assistants, physicians and nurses is expected.   The incumbent must be knowledgeable of and observe all safety requirements in a laboratory and hospital setting.   Comprehensive knowledge must be maintained for all procedures that are required to be performed.   Competency in work related skills must be demonstrated annually, or with new testing   This position does provide patient care. This position may require driving to other Renown patient testing centers as assigned by the Clinical Laboratory Supervisor. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Bachelor's degree required   to obtain and maintain Clinical Lab Technologist licensure in the State of Nevada based on licensure criteria. Experience: Minimum three years of experience as a nationally certified Clinical Laboratory Technologist (Medical Technologist) according to the job posting. License(s): A current State of Nevada Clinical Laboratory Technologist license is preferred and the ability to obtain a State of Nevada General Supervisor license within 7 months is required.  Failure to receive General Supervisor licensure will result in demotion to Clinical Laboratory Scientist.  Certification(s):   MT(ASCP) or equivalent required Computer / Typing: Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Knowledge of Laboratory Information Systems.

Position Purpose: Under the supervision Population Health Management, incumbent promotes appropriate utilization, high quality care and cost effective outcomes. Incumbent is also responsible for utilization review, coordination of acute inpatient denials, performs admission and concurrent reviews and communication with physicians and payers regarding the medical necessity for services. Nature and Scope: Conduct medical certification review for medical necessity for acute care facility and services. Use nationally recognized, evidence-based guidelines approved by medical staff to recommend level of care to the physician and serve as a resource to the medical staff on issues related to admission qualifications, resource utilization, national and local coverage determinations, and documentation improvement opportunities.   This position also provides information (certified LOS and reimbursement issues) to the care team (RN, physicians, and case manager) as needed to ensure the appropriate and timely disposition of the client.   The Utilization Management RN, documents all chart and phone reviews, identifies and communicates potentially avoidable/non-reimbursed days, quality indicators (such as readmissions). Delivers non-covered letters as set forth by payer and/or regulatory compliance.   This position will be required to work a flexible schedule that may include evenings and weekends to provide coverage for the department as needed. This position participates in Quality Improvement initiatives.   Knowledge, Skills & Abilities   Strong interpersonal communication skills both verbal and written. Knowledge of applicable regulatory requirements and community resources Knowledge of continuous quality improvement process. Philosophy consistent with the strategic plan of Renown Health The ability to understand and resolve complex problems in a timely and effective manner using critical thinking skills. The ability to keep current with new developments and acquire the needed knowledge for the position in order to keep skill sets up to date. The ability to work under stress and to meet deadlines.     This position doesprovide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:  Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. English.   Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience: Applicants with 1 year previous managed care and/or case management experience including acute hospital case management is preferred.  Minimum of one-year in hospital setting required. License(s): Ability to obtain and maintain State of Nevada Registered Nurse license. Certification(s): Utilization or Case Management Certification preferred.  Certification in Case Management (CCM), Professional Utilization Review (CPUR), Managed Care (NMCC) or ABQAUR is preferred. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

Position Purpose: This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system.   This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient’s families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.   This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry.  Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope: The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews.   Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: Obtaining and accurately entering demographic, clinical, financial information into the computer system.  Explaining and obtaining signatures on admission, clinical and financial forms Collecting accident information Identifying all insurance payer sources Identifying payer order sequence Verifying insurance eligibility Obtaining insurance notification Charge order entry processing Determining estimated cost for services being rendered Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. Documenting all information collected timely and in accordance with department requirements.   Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies.   The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   This position has the authority to solve problems following established company guidelines.  Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc.   Adopts a philosophy consistent with the Renown Health Values and models them. Ability to be diplomatic and effectively communicate during stressful situations. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary.  This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. Working knowledge of health care insurance.  The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by  The Joint Commission and HIPAA. Knowledge of governmental programs billing requirements.  Ability to identify the patient’s financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections.   Skills to perform order entry. Above average computer application skills. Ability to follow verbal and written instructions. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. Ability to be flexible and adapt to different Admitting department locations.  This includes the ability to prioritize/multitask in a fast pace environment.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:  Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.  High School Diploma or GED preferred Experience: Requires one year of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction.  Experiencewith Windows Operating systems, SMS Invision, Internet and SMS IMS Document Imaging is preferred.   License(s): None Certification(s):   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Renown Health, Northern Nevada's largest and only not-for-profit locally governed healthcare network is seeking a Endocrinologist to join our physician-led, highly successful medical group. The candidate would join our experienced team of physicians and advanced practice providers. This opportunity is full time with a flex schedule available. The candidate will have established patient base and work in an outpatient setting under the direction and leadership of Dr Nitesh D Kuhadiya, MD,MPH, a widely accomplished endocrinologist and a thought leader in the area of diabetes. PROGRAM & POSITION HIGHLIGHTS: Competitive compensation package with value bonus Position is open due to organizational and community growth Health benefits, 401K with Match, CME allowance and more 7 weeks annual leave Board certification covered Start-to-work bonus in addition to relocation assistance  Paid Malpractice with 100% Tail Coverage Level II Trauma Center – 808-bed Medical Center Teaching facility for University of Nevada Reno School of Medicine Employed position with Renown Medical Group   RENO/LAKE TAHOE REGION: No state income tax Listed in Top 100 cities to live 30 minutes from beautiful Lake Tahoe Enjoy four seasons and over 300 days of annual sunshine Family friendly community, thriving culinary scene, affordable living, and easy access to a variety of outdoor activities Learn more about living in the Reno/Lake Tahoe area

Position Purpose Reporting to the VP and CNO of Transitional Care Services, the Assisted Living Wellness Director serves as an integrated member of the clinical team and is responsible for the overall implementation, delivery, and coordination of resident services at the Monaco Ridge Assisted Living Community.    Nature and Scope ·        Knowledgeable of State of Nevada, Washoe County and local rules, regulations, laws and ordinances relating to licensed senior housing and ability to ensure compliance with said regulations. ·        Protect and promote resident rights; including confidentiality, privacy, dignity and freedom from abuse. ·        Ability to develop systems for monitoring resident health conditions and for ensuring efficient and safe delivery of resident care. ·        Performs timely and accurate resident assessments utilizing assessment tool, and communicating changes to the Administrator. ·        Assist in managing the operating budget for Assisted Living. ·        Manage and take responsibility for the resident care and other activities of employees. ·        Ensure the medical, psychosocial, emotional and spiritual needs of residents are addressed by employees and followed up in the plan of care. ·        Provides oversight with medication management to assure all MAR's are correct and that the residents receive medications timely and accurately. Working with consultant pharmacist as needed to assure community is in compliance. ·        Ensure all charting is performed timely and in accordance with state regulations. ·        Provides timely and honest communication with families in order to promote good relationships and keep them informed about resident's condition and community events. ·        Provides marketing support within the community by participating in tours and discussions with potential residents and their families about clinical needs. ·        Provides assessments for potential residents to determine their eligibility for Assisted Living. ·        Creates positive employee relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems. ·        Provides appropriate guidance for employees by planning work schedules, assigning work duties while on shift, and directing the work on a daily basis. ·        Provides on-call backup to community after hours, weekends and holidays as needed.   This position does provide patient/resident care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.   Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Bachelor’s degree preferred. Experience: Minimum of 2 years of clinical experience required. License(s): Ability to obtain and maintain a State of Nevada license asRN. Certification(s): Current BLS/CPR by American Heart Association standards. Computer / Typing: Professional: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the supervision of the Registered Nurse, (as defined by the Nevada State Board of Nursing: "Supervision" means direction by a qualified nurse for the accomplishment of nursing task or activity, including initial direction and periodic inspection of the actual accomplishment of the task or activity), provides or assists in activities of daily living, as well as emotional support to neonatal, pediatric, adolescent, adult, and geriatric patients. Nature and Scope: The incumbent must be knowledgeable of the uses of equipment specific to the area of employment.   This position is responsible to annually demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, BLS, and hazardous materials.   Decisions referred to the supervisor or RN in charge include:   Information to and orders from the physician, administration of medications and IV's, formulation of the patient care plan, the performance of nursing procedures and resolution of any unusual circumstances not included in current policies and procedures or standards of care.   Challenges of the position include:   prioritizing the responsibilities of equipment/supply maintenance and organization, patient care, unit safety and general upkeep.   This position organizes and prioritizes the following daily work assignments:   Provide comfort measures, toileting, personal hygiene, mobility and safety interventions for patients, which promotes the return to wellness. Take and record vital signs, change simple un-sterile dressings, assist in set up for procedures, collect ordered specimens, and assist with admits and transfers.   Reports any unusual findings to professional nursing staff. Serve meals, feed patients as necessary and record intake and output. Maintain a clean, safe, orderly environment for patients and staff including proper storage of unused equipment and emptying of linen hampers, and properly handling and stocking of non-controlled medications. Maintain adequate supplies and functional equipment to ensure optimal and cost effective patient care, including expiration dates on sterilized equipment. Monitor basic EKG rhythms reporting changes and abnormalities to the RN. Perform relief unit clerk/monitor tech (USR) duties as needed. When certified to do so, may perform twelve-lead EKGs.   The incumbent must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensory, psychosocial, and safety appropriate to the neonatal, infant, pediatric, adolescent, adult and geriatric patient population and meet the standards of quality as measure by the department age specific competency standards.   This position also provides personal hygiene, mobility, safety, and comfort for patients.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Certificate of completion from an accredited Certified Nursing Assistant program required. Experience: Six months experience in an emergency and critical care patient setting preferred. License(s):   Certification(s): BLS certification by American Heart Association within ninety-days of hire. Completion of EKG monitor class within 6 months of hire. Ability to obtain and maintain a State of Nevada CNA certification. Computer / Typing: Must possess the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose Under the supervision of the CT Supervisor, the incumbent produces diagnostic CT scans, assisting the radiologist in diagnostic CT scan procedures, and ensuring patient care while representing the vision and mission of Renown Health System.   Nature and Scope The incumbent must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensory, psychosocial, and safety appropriate to the age of the patient served and meets standards of quality as measured by the unit/department age specific competency standards.   The incumbent is responsible for coordination of the daily workflow and assist in the throughput of ER, in-patients and outpatients and providing for appropriate QC monitoring, as specified in the evaluation section of the job description.   The incumbent is responsible to maintain current CPR certification,  mandatory in-services, etc.   This position has the authority to make technical decisions that will provide the best possible CT scans, and administer IV contrast materials under the direction of the radiologist.   This position must be proficient in the use of in-house CT scanning and contrast injecting equipment. This position will require training and general knowledge attained to operate the hospital and departmental computer systems.   The major challenges to this position are related to advance imaging for trauma, Stroke, Code aorta, in-patients, outpatients and staying current with changes in the field of CT. Managing appropriate care prioritizations with rapidly changing volumes demands. Coordinating with the CT department on a daily basis as well as providing strategic planning input for the future direction of the department.    The incumbent is required to perform CT procedures of the human body according to the guidelines recommended by the Imaging Director and Renown Health CT Department Policy & Procedure manual.    The incumbent is challenged to operate a variety of sophisticated CT imaging units and image storage systems.          The incumbent must provide optimal patient care through assessment, planning, implementation, and exam evaluation of neonatal, adolescent, adult, and geriatric patients and families. Excellent communication skills, ability to be flexible and function in a fast-changing environment and work under stress along with ability to maintain strict confidentiality is essential.  This position does provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.   Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.  Experience: 2 years of clinical diagnostic radiographic experience preferred.   License(s): American Registry of Radiological Technologists ARRT(R) upon hire. . AART (CT) Registry must be acquired within 12 months upon hire. Certification(s): AHA BLS within 60 days upon hire.  Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the direction of the physician, the Medical Assistant/Patient Access Representative is accountable for assisting the providers in all back office procedures in Renown Medical Group, including Urgent Care. This position could be called upon to provide support to the front office if business needs dictate.   These responsibilities could include patient check in and checkout procedures. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed.      Nature and Scope: The Medical Assistant/Patient Access Representative is responsible for assisting the provider in all back office duties including but not limited to:   escorting the patient from the waiting room to the examination room promptly, taking vital signs as per guidelines, maintaining examination rooms' stock, documentation of all patient communications, preparing lab specimens for processing, filling out the necessary referral forms and keeping records of the same, scheduling patients for tests, returning phone calls in the order of importance and filing into patient charts to become part of a permanent record, and administering treatments and medications per provider order in accordance with established policies.   Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Mathematical skills. Experience: One (1) year experience in a physician office practice required. Multi-physician office practice experience highly preferred. CMA, RMA, EMT 1 or 90 days as a Renown MA Intern (with leadership approval) can substitute for the 1 year requirement.   License(s): Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment (excludes departments 200282, 530281, 530285, 530286, 530288, 530317, 530382, 530396, 530399, 530410, 530415, 530420, 530425, 530430, 530431, 530435, 800585 and corp 900) . Failure to apply for and/or receive license within 90 days will result in discharge. If incumbent has CLT (Clinical Lab Technologist) license, it will supersede the OLA and the OLA will no longer be required.   Certification(s): Current AHA BLS/CPR or ability to obtain within 90 days of employment required.   Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA) or EMT certification preferred. Some positions may require DOT and Non-DOT drug testing certifications. Employee will have 90 days from date of hire to obtain and maintain certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  Position Purpose: Under the general supervision of the Imaging Manager, this position produces optimal diagnostic images while providing excellent patient care.   The incumbent is accountable for individualized patient care while in the Radiology Department. Nature and Scope: The incumbent provides radiology services to neonatal, pediatric, adolescent, adult and geriatric patients and families.   Demonstrating the ability to work with patient's physical, motor/sensory adaptation, cognitive, a psychosocial needs specific to the population being served and meets standards of quality as measured by the Unit/Department age specific competency standards.   Competently operates imaging equipment and related machinery.   Verifies and executes physician's orders for diagnostic and therapeutic exams, ensuring the proper preparation for such exams, and the safety and well being of patients during procedures.   Other duties include, but are not limited to, billing, supplies stocking, file maintenance, medical charting, informed consent documentation, quality improvement studies, patient history/symptoms acquisition.   Determines the best method of obtaining optimal examinations while ensuring patient safety; regulates patient flow, consults with Radiologists to determine contrast media and makes necessary corrections to improve image quality.   May be required to assist other modalities within the department or Renown Health.   The incumbent is required to perform diagnostic radiographic and fluoroscopic radiographic procedures of the human body utilizing radiographic principles according to the guidelines recommended by Merrill's Anatomy and Positioning reference manual and Renown Health Diagnostic Radiographic Department Policy and Procedure manual.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Preference will be given to applicants with an Associate degree in Radiologic Technology or completion of AMA approved hospital-based program. License(s): None Certification(s): Requires American Registry of Radiologic Technologists (ARRT) certification.    Must obtain AHA BLS certification within sixty (60) days of employment. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: The Insurance and Claims Representative is accountable for the billing and collections of Renown healthcare claims, ensuring timely and accurate claim submission, maximizing reimbursement for those services rendered in order to maintain a consistent cash flow.      Nature and Scope: The Insurance and Claims Representative is responsible for:   ·          Accuracy and completeness of patient accounts for billing and follow-up of healthcare claims to ensure timely claim adjudication in accordance with Renown policies and healthcare payor rules and regulations.   ·          Review, evaluation and submission of additional documentation to payors that do not accept electronic claims or require special handling.   ·          Conducts prompt follow up with insurance companies by phone or reviewing online payor portals, performing necessary follow up action to obtain payment.       ·          Documenting the patient account and completing inquiries from patients, insurance companies, internal departments, attorneys and 3rd party payers in a timely manner while providing excellent customer service.   ·          Assisting with review and resolution of denials, credit balances or underpayments as assigned.   This position is required to operate within policy and procedural guidelines that will ensure accurate accounts receivable reporting and is compliant with policy and procedural guidelines consistent with Renown Health goals and objectives.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Must have a minimum of six months applicable computer application experience in a business setting.   Previous healthcare experience is preferred. License(s): None. Certification(s): None. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: This position will act as a liaison between Renown and its customers by handling inquiries and self pay collections at Renown Health. The successful CSR will use their collection experience and expertise to contact these patients in a compassionate yet expedient manner.   The candidate will re-engage patients with techniques in attempting to resolve these outstanding balances.   This position indentifies potential or existing service related operational issues for the purpose of increasing customer retention and satisfaction. Nature and Scope: Under the direction of the Self Pay Call Center Manager and Supervisor of Business Office, the CSR is responsible for collecting maximum, targeted dollars on their assigned accounts in order to ensure the highest recoverability of self pay accounts. High standards of courtesy, performance, diplomacy and respect for our patients and their confidentiality are essential.     The major challenges of this position include dealing with patients/guarantors regarding their obligations in a diplomatic and professional manner. The CSR must also be able to determine ability to pay vs. willingness to pay and route their accounts appropriately when needed.   The CSR must be able to:   ·          Manage multiple priorities and consistently meet collection activity goals. ·          Answer inbound phone inquires and places outbound calls to resolve outstanding self pay balances. ·          Effectively handles all communications include telephone, mail, and email from patients/guarantors regarding their outstanding account(s). ·          Effectively negotiates payments/payment plans. ·          Identify accounts eligible to transfer to outside collection agency. ·          Communicate effectively through phone and email and posses a high level of articulation and professionalism. ·          Organize and collect financial information with little to no errors. ·          Work in a call center environment with full knowledge that all calls are recorded for quality and safety purposes. ·          Work in an environment that at times can be stressful due to subject matters discussed with patients and financial obligations.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High school diploma is preferred and preference will be given to applicants who have earned a degree from an accredited college. Experience: Minimum of one-year experience in hospital/medical billing, or customer service experience preferred. Experience in a call center environment preferred. License(s): None Certification(s): None Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook and Word. Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process. The incumbent is accountable for individualized patient outcomes over an entire episode of care. The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers.     Nature and Scope This position is challenged to diagnose and treat human responses to health problems. The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families. Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards. This position requires a scientific knowledge base and ongoing growth and learning. When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN). The RN coordinates care between other professionals as needed. Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions. This position does provide patient care.   Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.   Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience: None. License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates: Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates. ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200266, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256, 200179 NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256, 200178, 200324 ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN TNCC Required for Departments: 200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC. APHON Chemotherapy and Biotherapy Provider Required for Departments: 200324, 200178, 200179 within 24 months of being hired or transferring into the department. OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113 RNFA: RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340 Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the supervision of the Environmental Services Supervisor, this position is established to implement and provide leadership on weekends and relief coverage for all positions, including the Supervisor.   This position trains all new employees in housekeeping policies and procedures and functions.   This position may act as a supervisor to Environmental Services staff during the absence of the Supervisor.   Nature and Scope: The incumbent works independently, receiving minimal directions as to what type of work is to be accomplished.   The incumbent is in a highly interactive position with constant interaction with Housekeeping staff and other Medical Center staff who request services or report problems.   The incumbent performs as acting Supervisor on weekends and during Supervisor's absence.   These acting responsibilities consist of leave and assignment of staff to endure adequate sanitation coverage.   Restocks and receives supplies, trains all new employees on housekeeping functions, policies and procedures.   A major challenge for this position is to remain calm when training new employees or responding to emergency situations.   Knowledge, Skills, and Abilities:   Ø   Infection prevention protocols Ø   Disinfection & cleaning standards Ø   Environmental Service equipment handling Ø   Efficacy knowledge of chemicals Ø   Waste removal & bio-waste handling practices Ø   Terminal cleaning of protected environments Ø   Linen/laundry handling Ø   Ability to learn basic math and ability to do calculations. Ø   Ability to learn all equipment and trouble shoot equipment. Ø   The ability to answer and direct incoming calls to the appropriate staff. Ø   The ability to interact with Nursing personnel and other departments on a professional level.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Minimum of one (1) year Healthcare Environmental Services experience required. Leadership experience in a customer service environment is preferred. License(s): None Certification(s): Successful completion of Certified Healthcare Environmental Services Technician (CHEST) certification program required. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: Under the direction of the Manager Environmental Services, this position provides coordination and supervision to the employees of the Environmental Services Department, collaborating with the leadership for Linen/Laundry Operations, and/or Floor Care services.   This position is responsible for the planning, directing and administration of the workload of an Environmental Services Department, with responsibilities for daily environmental cleaning, discharge/transfer bed cleaning, supply requests, inventory management, project work assignments, waste management, infection control, furniture moving, classroom set-ups and bed management services, and/or floor care for facilities throughout the organization   In addition, the Environmental Services Supervisor will be responsible for compliance with DOT waste packaging requirements, departmental policies related to waste management and review and approval of waste manifests.   The Supervisor will follow the direction of the Manager in all waste management activities.     The role of the Supervisor is to assist in achievement of organizational goals through and with the effort of others. Nature and Scope: With the assistance of the Manager, this position is responsible for all facets of project management, scheduling, supervising, performance evaluations, coaching and counseling, employment interviewing, educating/training, quality monitoring, timekeeping management and problem solving.     The incumbent is in a highly interactive position with nursing, clinical and other medical center staff in the daily providing of environmental services to the healthcare system.   An understanding of inter-departmental concerns/problems, professional response and follow-up are essential in the providing of services to these departments.   With the assistance of the Manager, the incumbent has the authority to counsel, document disciplinary problems and take appropriate corrective action with reporting staff.   Position will be responsible for the coordination of staff leave with available replacement staffing to insure complete coverage of service responsibilities to all service areas.   Staffing and staffing adjustments with limited staff resources are a critical challenge to this position during demanding conditions for staffing flexibility.   The incumbent may be required to change their daily work schedule to meet the supervisory needs of the department.   The incumbent must possess a basic knowledge of all positions for which he/she is responsible.   The incumbent must possess ability to evaluate internal and external customer service priorities and communicate in a professional and courteous manner with all internal and external customers. The incumbent must exhibit polite, positive behavior while dealing with customers of all ages, social, cultural and economic backgrounds.    Incumbent must demonstrate the desire to promote a safe and secure work environment.   This position does not provide patient care.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Two (2) years experience in Environmental or Hospitality/Guest Relations or Services is preferred.   Progressive leadership experience in a customer service environment is required. License(s): None Certification(s): ASHES/IEHA/CHEST Certification is preferred.   DOT Training, RCRA and Hazardous Waste Operator First responder Training required within first 90 days of employment, and each year thereafter. Computer / Typing: Must be able to become proficient, within 6 months, with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: This position is accountable for full responsibility of daily image records maintenance for all of Renown Health System. The other main responsibility is Patient and Physician communication of imaging information within the HIPPA guidelines.    A Digital Imaging Information Specialist staff member provides coverage for Release of Information functions, including written and verbal requests for health information.   Duties include:   Opening mail, verification of proper authorization, using the electronic Master Patient Index system to obtain medical record numbers and encounter sites, using   PACS system to locate electronic health information, , billing for copies of health information when applicable, entering all releases into the electronic Release of Information module, answering telephone calls related to the release of information function and assisting walk-in customers at the Release of Information location.   Releases are made following HIPAA, CMS regulations, federal and state laws and the Renown Health Release of Information policies.     Nature and Scope: The incumbent has the authority and responsibility to ­­­­­, modify patient demographics, merge patients and make major changes to patient data in PACS, Epic and DICOM functions related to imaging. The incumbent works directly with physician's offices and their staff in training and use of the Magic Web application. The incumbent develops and ensures appropriate internal and external customer communication and support.   The Digital Imaging Information Specialist staff is responsible for processing information requests from various sources including patient, continuum of care, legal, insurance, governmental and audit requests.   The Digital Imaging Information Specialists staff ensures the correct releases are obtained to comply with all federal and state regulations related to releasing medical information.     The incumbent works with patients to ensure way finding.   The incumbent operates and or supports the following imaging equipment and related machinery: Picture Archiving Communication System (PACS), Magic View 300's and Magic View 1000's, The Magic Web, Dry View processor, CD burners, Digitizers,   Evercore and CV. The incumbent must also be able to answer a high volume of phone calls and troubleshoot problems that may occur.     Processing Walk-in and Interdepartmental Requests for Information:   Sorts, opens and reviews all requests to ensure HIPAA compliance.   Returns non-compliant requests to the requestor with authorization requirements.   Processes all patient third-party, and Centralized Business Office requests for medical record and imaging information.   The incumbent has the authority to call in appropriate imaging repair service when needed, to contribute input to the management team and help in the decision making process on any topic deemed to be important at the time.   This position is further challenged to maintain accuracy, communicate effectively with different types of people, to function efficiently and pleasantly under pressure, to identify and maintain priorities and to respond to simultaneous requests and demands from a variety of individuals while remaining courteous and professional. High standards of courtesy, performance, diplomacy and respect for confidentiality are essential. The incumbent may be required to document, both written and verbally, assigned responsibilities at the request of the PACS/RIS Support Supervisor.   This position has the authority to solve problems following established company guidelines.   Decisions that must be referred to a leader are:   Release of Information situations not covered in the Standards of Work or policies, matters that can negatively impact the company, time off requests, sick time, work schedules, interoffice problems, etc.   Performs other related function, as needed for all Renown Imaging facilities.   This position does not provide patient care.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: One year PACS,    and EHR experience preferred. License(s): None. Certification(s): None. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: The Trauma Technologist must be able to perform multiple procedures simultaneously or in secession.   In addition the technologist is responsible for supplying the operating room with the proper equipment and instrumentation that's needed for specific surgery.   During the procedure the primary responsibilities of the technologist is to maintain the sterility of the surgical field, to anticipate the needs of the surgeons, passing instruments in a timely fashion.   Under direct supervision the technologist may be asked to perform the following duties such as, but no limited to: sponge or suction, hold retractors or instrument placed by the surgeons, applies electocautery to clamps on bleeders, irrigation to the operative sight, cuts suture material, connects drains to the suction apparatus, applies dressings to the wound.   Once the procedure is completed it is the responsibility of the technologist to care for the instrumentation, equipment and prepare for the following case.   This position will provide any assistance needed to expedite the room turnover thereby, providing optimum customer service to the surgeon, patient, anesthesiologist, and co-workers. Nature and Scope: This position serves a patient population of Neonatal, Pediatric, Adolescent, Adult, Geriatric, Trauma, and Cardiac patients.   This position provides technical skills as a member of the surgical team, communicating with supervisors, other surgery staff, surgeons, and anesthesiologists.   The demands on this position are very dynamic because of rapid changes in medical procedures, high-risk procedures including Trauma and Open Heart Surgery's, technical knowledge, instrumentation, equipment, policies, procedure, and because of surgeon's preferences in equipment, instruments, needles, and sutures.   This position has the freedom to decide the type of equipment and supplies required for the surgical care of the patient relative to the surgeon's preference cards and knowledge of the procedure, and to identify any breakdown in aseptic technique and take appropriate action.   This position ensures equipment is working properly before surgical procedure, cares for equipment after procedure, and is responsible for reporting equipment that is not working properly or is broken.   It is common to encounter potential hazards in the healthcare environment.   Some of these hazards could include, but are not limited to: radiation, toxic chemicals, biological hazards, heat, noise, dust and stress. Renown Health has a Safety Management Program in place that addresses the issues.   This position must be able to scrub all procedures in the Trauma O.R.   This includes second scrub for Open Heart Services.   This position is required to be able to take Trauma call and, when specifically trained, Heart call.   Other related duties, flexible hours, and overtime may be required.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   Must complete a formal technologist school program or a formal hospital based training program. Experience: Three years as an O.R. Technologist required.   Those completing hospital training program within Renown or formal technologist school program with less than three years experience may be granted special considerations based on demonstrated competencies including preceptor, peer and leadership evaluations. License(s): None. Certification(s): Current BLS certification by the American Heart Association standards.   Certification of surgical technologist preferred. Surgical First Assistant:   Surgical Technologist may perform in the capacity of a first assist if   he or she is a graduate of an surgical assistant first assistant program that included didactic and supervised clinical practice, is based on The National Board of Surgical Technology and Surgical Assisting requirements in 200201, 400201, 200340 Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose:   The Emergency Department Technician (ETT) functions as a technician, supply aide, and unit clerk to support in the day-to-day operations of the Emergency Department (ED). The ETT works under the direct supervision of a registered nurse.   When functioning as a technician, the ETT will be asked to perform various technical procedures in the ED.   When functioning as a supply aide, the ETT is responsible to stock the ED with the required supplies, equipment, and instrumentation to ensure safe, effective patient care.   When functioning as a unit clerk, the ETT is responsible to perform clerical duties, act as unit receptionist, coordinate unit/patient schedules and activities, efficiently use the computer and telephone, and maintain an orderly and efficient nurses station. The ETT will interface with all guests, visitors, families and patients arriving into, or calling the ED. The incumbent provides directions and information as well as making appropriate referrals.   Nature and Scope: As a member of the ED team, the ETT provides technical skills and communicates effectively with supervisors, other ED staff, physicians, and ancillary staff.   The demands on this position are very dynamic due to rapid changes in medical procedures, technical knowledge, instrumentation, equipment, and policies and procedures.   This position ensures that equipment is working properly before ED procedures, cares for equipment after procedure, and is responsible for reporting equipment that is not working properly or is broken.   Other related duties and flexible hours may be requested. This position has the freedom to rotate work areas and duties as needed and/or directed.   The EDT must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensor, psychosocial, and safety appropriate to the neonatal, pediatric, adolescent, adult, geriatric and trauma patient population served and meet standards of quality as measured by the unit/department age specific competency standards.   Requires completion of a medical terminology course, or a passing grade on a medical terminology test.   Requires completion certificate of the Renown EKG interpretation class.   Applicants with EKG experience may substitute a passing Renown EKG interpretation class final exam grade for the interpretation class.   Requires the ability to perform a 12 lead EKG.   Must have successfully passed the unit clerk skills checklist, the tech. skills checklist and the orderly skills checklist during orientation and annually maintain competency as verified through completion of Competency Day in the Emergency Department.     Must be pre-cepted on two trauma greens and two trauma blues.   Must successfully complete trauma technician skills checklist, which includes but is not limited to:   trauma documentation, maintaining cervical spinal immobilization, assisting in various trauma related procedures, appropriate chain of custody for gunshot or stab wound patients, and designation of appropriate trauma staff.   Demonstrates knowledge of Stroke protocol and S.T. elevation myocardial infarction protocol (STEMI), including assisting with getting patients prepared for cardiac catheterization.     This position does provide patient care. The Emergency Trauma Technician performs phlebotomy and peripheral venous access.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months Emergency Medical Technician (EMT I) experience required, or six months C.N.A. experience required, or six months Emergency Department Technician, or 6 months Medical Assistant experience required.   License(s): None Certification(s): Current BLS certification by American Heart Association standards required.    Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: The Trauma Technologist must be able to perform multiple procedures simultaneously or in secession.   In addition the technologist is responsible for supplying the operating room with the proper equipment and instrumentation that's needed for specific surgery.   During the procedure the primary responsibilities of the technologist is to maintain the sterility of the surgical field, to anticipate the needs of the surgeons, passing instruments in a timely fashion.   Under direct supervision the technologist may be asked to perform the following duties such as, but no limited to: sponge or suction, hold retractors or instrument placed by the surgeons, applies electocautery to clamps on bleeders, irrigation to the operative sight, cuts suture material, connects drains to the suction apparatus, applies dressings to the wound.   Once the procedure is completed it is the responsibility of the technologist to care for the instrumentation, equipment and prepare for the following case.   This position will provide any assistance needed to expedite the room turnover thereby, providing optimum customer service to the surgeon, patient, anesthesiologist, and co-workers. Nature and Scope: This position serves a patient population of Neonatal, Pediatric, Adolescent, Adult, Geriatric, Trauma, and Cardiac patients.   This position provides technical skills as a member of the surgical team, communicating with supervisors, other surgery staff, surgeons, and anesthesiologists.   The demands on this position are very dynamic because of rapid changes in medical procedures, high-risk procedures including Trauma and Open Heart Surgery's, technical knowledge, instrumentation, equipment, policies, procedure, and because of surgeon's preferences in equipment, instruments, needles, and sutures.   This position has the freedom to decide the type of equipment and supplies required for the surgical care of the patient relative to the surgeon's preference cards and knowledge of the procedure, and to identify any breakdown in aseptic technique and take appropriate action.   This position ensures equipment is working properly before surgical procedure, cares for equipment after procedure, and is responsible for reporting equipment that is not working properly or is broken.   It is common to encounter potential hazards in the healthcare environment.   Some of these hazards could include, but are not limited to: radiation, toxic chemicals, biological hazards, heat, noise, dust and stress. Renown Health has a Safety Management Program in place that addresses the issues.   This position must be able to scrub all procedures in the Trauma O.R.   This includes second scrub for Open Heart Services.   This position is required to be able to take Trauma call and, when specifically trained, Heart call.   Other related duties, flexible hours, and overtime may be required.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   Must complete a formal technologist school program or a formal hospital based training program. Experience: Three years as an O.R. Technologist required.   Those completing hospital training program within Renown or formal technologist school program with less than three years experience may be granted special considerations based on demonstrated competencies including preceptor, peer and leadership evaluations. License(s): None. Certification(s): Current BLS certification by the American Heart Association standards.   Certification of surgical technologist preferred. Surgical First Assistant:   Surgical Technologist may perform in the capacity of a first assist if   he or she is a graduate of an surgical assistant first assistant program that included didactic and supervised clinical practice, is based on The National Board of Surgical Technology and Surgical Assisting requirements in 200201, 400201, 200340 Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  Position Purpose: Under the direction of the facility leader, this position is responsible for ensuring that the facility is operating efficiently. Senior Medical Assistants working in a Medical Home and/or medical group setting will be an integral part of the patient's care team.    They will work within the healthcare team, working together to achieve top quality outcomes and delivering optimal patient centered care.   Senior Medical Assistants will be required to room patients, track and coordinate test results, educate patients, and assist with closing care gaps. The senior medical assistant will be a resource and provide education to other medical assistants within the medical group on multiple topics, including but not limited to medical assistant workflow, back office processes, and point of care testing.     Nature and Scope: This position is responsible to provide effective leadership in assisting the manager in the efficient running of the department.     This position is fluent in all staff level positions and is an integral part of training, staff development and quality assurance. The senior position models Renown Health's Mission, Vision and Values, and adheres to policies and procedures and meets productivity standards. This position represents a role model for staff level personnel to emulate.   The Medical Assistant Senior is also responsible for assisting the provider in back office duties, including but not limited to: escorting the patient in the waiting room to the examination room promptly; taking vital signs as per guidelines; maintaining examination room stock; documenting all patient communications; preparing lab specimens for processing; completing the necessary referral forms and obtaining authorizations for referrals and keeping records of same; scheduling patients for tests; placing and receiving phone calls in order of importance and filing into patient charts to become part of the permanent record; and administering treatments and medications per provider order in accordance with established policies.   In addition the Medical Assistant Senior is responsible for ensuring compliance to medical group standards for the delivery and quality of care within their assigned location(s). Continually monitors adherence to policies and procedures for all medical assistants within their medical group. Promotes teamwork       The incumbent must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensor, psychosocial and safety appropriate to the age of the patient served and meet the standards of quality as measured by the   Medical group.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position is responsible to assist the manager in daily duties which include but are not limited to developing   daily work assignments, addressing employee productivity and competency, quality assurance, etc.   This position is responsible to assist the manager when necessary when an employee had an unscheduled absence, and has the authority to find appropriate coverage following departmental budgetary guidelines and determining whether or not patient volume warrants replacement coverage. The position may be required to be on call and/or work nights and weekends.   This position is responsible for developing and maintaining positive working relationships with other departments, entities, physicians, and outside agencies.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, office staff and other healthcare providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews. Decisions, which must be referred to the manager, are matters involving non-routine problems, which may develop negatively toward Renown Health. This position has the authority to deal with immediate employee issues when appropriate. All incidents must be reported to the manager for final resolution.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Graduation from Medical Assistant school preferred. Experience: Requires experience to perform basic math skills. Requires two years of experience as a medical assistant. One year management experience in a related role preferred. License(s): Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment (excludes departments 200261, 200282, 530285, 530286 530288, 530317,   530396, 530399, 530410, 530415, 530420, 530425, 530430, 530431, 530435, 530382, 800585 and corp 900) .   Failure to apply for and/or receive license within 90 days will result in discharge. Certification(s): Current AHA BLS/CPR or ability to obtain within 90 days of employment required.   Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA) or EMT II certification preferred. Some positions may require DOT and Non-DOT drug testing certifications. Employee will have 90 days from date of hire to obtain and maintain certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.    

Position Purpose:   The Emergency Department Technician (ETT) functions as a technician, supply aide, and unit clerk to support in the day-to-day operations of the Emergency Department (ED). The ETT works under the direct supervision of a registered nurse.   When functioning as a technician, the ETT will be asked to perform various technical procedures in the ED.   When functioning as a supply aide, the ETT is responsible to stock the ED with the required supplies, equipment, and instrumentation to ensure safe, effective patient care.   When functioning as a unit clerk, the ETT is responsible to perform clerical duties, act as unit receptionist, coordinate unit/patient schedules and activities, efficiently use the computer and telephone, and maintain an orderly and efficient nurses station. The ETT will interface with all guests, visitors, families and patients arriving into, or calling the ED. The incumbent provides directions and information as well as making appropriate referrals.   Nature and Scope: As a member of the ED team, the ETT provides technical skills and communicates effectively with supervisors, other ED staff, physicians, and ancillary staff.   The demands on this position are very dynamic due to rapid changes in medical procedures, technical knowledge, instrumentation, equipment, and policies and procedures.   This position ensures that equipment is working properly before ED procedures, cares for equipment after procedure, and is responsible for reporting equipment that is not working properly or is broken.   Other related duties and flexible hours may be requested. This position has the freedom to rotate work areas and duties as needed and/or directed.   The EDT must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensor, psychosocial, and safety appropriate to the neonatal, pediatric, adolescent, adult, geriatric and trauma patient population served and meet standards of quality as measured by the unit/department age specific competency standards.   Requires completion of a medical terminology course, or a passing grade on a medical terminology test.   Requires completion certificate of the Renown EKG interpretation class.   Applicants with EKG experience may substitute a passing Renown EKG interpretation class final exam grade for the interpretation class.   Requires the ability to perform a 12 lead EKG.   Must have successfully passed the unit clerk skills checklist, the tech. skills checklist and the orderly skills checklist during orientation and annually maintain competency as verified through completion of Competency Day in the Emergency Department.     Must be pre-cepted on two trauma greens and two trauma blues.   Must successfully complete trauma technician skills checklist, which includes but is not limited to:   trauma documentation, maintaining cervical spinal immobilization, assisting in various trauma related procedures, appropriate chain of custody for gunshot or stab wound patients, and designation of appropriate trauma staff.   Demonstrates knowledge of Stroke protocol and S.T. elevation myocardial infarction protocol (STEMI), including assisting with getting patients prepared for cardiac catheterization.     This position does provide patient care. The Emergency Trauma Technician performs phlebotomy and peripheral venous access.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months Emergency Medical Technician (EMT I) experience required, or six months C.N.A. experience required, or six months Emergency Department Technician, or 6 months Medical Assistant experience required.   License(s): None Certification(s): Current BLS certification by American Heart Association standards required.    Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: Under the direction of the physician, the Medical Assistant/Patient Access Representative is accountable for assisting the providers in all back office procedures in Renown Medical Group, including Urgent Care. This position could be called upon to provide support to the front office if business needs dictate.   These responsibilities could include patient check in and checkout procedures. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed.      Nature and Scope: The Medical Assistant/Patient Access Representative is responsible for assisting the provider in all back office duties including but not limited to:   escorting the patient from the waiting room to the examination room promptly, taking vital signs as per guidelines, maintaining examination rooms' stock, documentation of all patient communications, preparing lab specimens for processing, filling out the necessary referral forms and keeping records of the same, scheduling patients for tests, returning phone calls in the order of importance and filing into patient charts to become part of a permanent record, and administering treatments and medications per provider order in accordance with established policies.   Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Mathematical skills. Experience: One (1) year experience in a physician office practice required. Multi-physician office practice experience highly preferred. CMA, RMA, EMT 1 or 90 days as a Renown MA Intern (with leadership approval) can substitute for the 1 year requirement.   License(s): Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment (excludes departments 200282, 530281, 530285, 530286, 530288, 530317, 530382, 530396, 530399, 530410, 530415, 530420, 530425, 530430, 530431, 530435, 800585 and corp 900) . Failure to apply for and/or receive license within 90 days will result in discharge. If incumbent has CLT (Clinical Lab Technologist) license, it will supersede the OLA and the OLA will no longer be required.   Certification(s): Current AHA BLS/CPR or ability to obtain within 90 days of employment required.   Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA) or EMT certification preferred. Some positions may require DOT and Non-DOT drug testing certifications. Employee will have 90 days from date of hire to obtain and maintain certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose This position is accountable to perform clerical duties, act as unit receptionist, coordinate unit/patient activities with other departments via proper use of the computer and telephone, and maintain an orderly and efficient nursing station.   Nature and Scope This position has internal contact daily with personnel from all departments for the purpose of assisting with unit patient flow and requisitioning medical supplies. This position also has contact with physicians, nurses, visitors and patients.   This position is further challenged to maintain accuracy in transcribing orders complicated by difficulty in reading the physician's orders; communicate effectively with different types of people; function efficiently under pressure and stress and be able to identify and maintain priorities; respond to simultaneous requests from many people and remain courteous and tactful.   The incumbent assists in procedures to facilitate the proper documentation of the patient care systems from admission through discharge. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   When necessary, will sit with patients on Suicide/Behavioral watch to prevent harm to themselves or others.   This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.     Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School diploma or equivalent preferred. Experience: Prior receptionist skills preferred License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system.   This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient’s families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.   This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry.  Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope: The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews.   Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: Obtaining and accurately entering demographic, clinical, financial information into the computer system.  Explaining and obtaining signatures on admission, clinical and financial forms Collecting accident information Identifying all insurance payer sources Identifying payer order sequence Verifying insurance eligibility Obtaining insurance notification Charge order entry processing Determining estimated cost for services being rendered Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. Documenting all information collected timely and in accordance with department requirements.   Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies.   The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   This position has the authority to solve problems following established company guidelines.  Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc.   Adopts a philosophy consistent with the Renown Health Values and models them. Ability to be diplomatic and effectively communicate during stressful situations. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary.  This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. Working knowledge of health care insurance.  The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by  The Joint Commission and HIPAA. Knowledge of governmental programs billing requirements.  Ability to identify the patient’s financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections.   Skills to perform order entry. Above average computer application skills. Ability to follow verbal and written instructions. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. Ability to be flexible and adapt to different Admitting department locations.  This includes the ability to prioritize/multitask in a fast pace environment.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:  Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.  High School Diploma or GED preferred Experience: Requires one year of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction.  Experiencewith Windows Operating systems, SMS Invision, Internet and SMS IMS Document Imaging is preferred.   License(s): None Certification(s):   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: The primary responsibility for this position will vary and may include any (or a combination of all) of the following: Under the direction of department leadership (or CLS designated in charge), proficiently collects blood specimens in a timely manner as specified by laboratory policies and procedures and in accordance with federal and state regulations.  Under direction of department leadership (or CLS designated in charge), proficiently receive, prepare, process and store samples for testing; this includes properly tracking and delivering of samples to appropriate departments.  Must prepare shipments for, and interact with reference lab. Uses the laboratory information system to determine test status and keep nursing personnel informed to assist in and expedite patient care.  Other support tasks include telephone answering, non-blood specimen collections, special procedures, customer support, and any clerical duties required. May perform twelve-lead EKG's (400288 only)   Duties listed above may provide support for a 24-hour/7-day a week operation to aid the physician in the diagnosis and treatment of patients.  The incumbent is expected to be technically proficient at all times in a variety of stressful and challenging situations such as a trauma or a code blue situation (depending on location).  Technical proficiency includes, but not limited to venipuncture, capillary collections, arterial collections, pediatric patients and critical care patients.   The following may be expected depending on incumbents home cost center or location working:   Perform all registration, scheduling, order entry and reception functions and may float to various lab sites within the health system.   This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.   This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry.  Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible.   This position may require driving company vehicles in order to render laboratory services to Renown Health patients.   Scheduling of hours may be changed, as company deems necessary.  Cover "on-call" hours as requested. Nature and Scope: Renown Health Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages.    This position is challenged to diagnose and treat human responses to health problems.  The incumbent must provide optimal patient care through assessment, planning, implementation, and evaluation of neonatal, pediatric, adolescent, adult, and geriatric patients and families.    The major challenge in this position is to perform and ensure quality and timely specimen collection, specimen transport, specimen preparation, computer entry, reception, telephone answering, report handling, and many other miscellaneous clerical duties.  Customer service expectations are surpassed through appropriate use of interpersonal skills, organization of workload, observation of all policies, control procedures, proper patient identification, and proper attention to personal appearance.  Patient issues (concerns, problems, requests) must be clearly reported to nursing and/or medical staff through direct communication.   Must be able to communicate with a diverse patient population and their family when performing bedside procedures.  Must be able to approach and interact with customers in an age appropriate manner at all times.  Positive customer service behaviors are expected at all times.   Responsible for training students, mentoring new personnel, and honing the skills of laboratory assistants at Levels I and II.  Training will be conducted via departmental orientation and training protocols.   Must be knowledgeable of and observe all safety requirements in a laboratory and hospital.  A comprehensive knowledge must be maintained in all procedures for which performance is required. Competency in work related skills must be demonstrated annually.   Incumbents working in a Healthy Tracks facility will gather and obtain additional information and accurately document the data for Healthy Tracks reporting.  If a patient presents with a Healthy Tracks requisition incumbent will be trained and responsible for gathering the following data in addition to drawing the patient: Patients vitals Limited patient history Weight Waist circumference Height   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews.   Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: Obtaining and accurately entering demographic, clinical, financial information into the computer system.  Explaining and obtaining signatures on admission, clinical and financial forms Collecting accident information Identifying all insurance payer sources Identifying payer order sequence Verifying insurance eligibility Obtaining insurance notification Charge order entry processing Determining estimated cost for services being rendered Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. Documenting all information collected timely and in accordance with department requirements.   Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies.   The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   This position has the authority to solve problems following established company guidelines.  Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Recent general laboratory experience or phlebotomy experience is preferred. License(s): Requires current State of Nevada license for Laboratory Assistant or an application must be submitted during the six-month interim/training period.  Failure to apply for and/or receive a license by the seventh month will result in termination.  Incumbent may also possess an active Point of Care licensure, which would take the place of a State of Nevada license for Laboratory Assistant. Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria.  (does not apply for cost centers 200287, 200289,  200290, 400288, 400289)   Ability to pass ASCP Board of Registry Examination for Phlebotomy Technician is preferred. Certification(s): Completion of EKG monitor class within 1 month of hire (400288 only) Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system.   This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient’s families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.   This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry.  Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope: The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews.   Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: Obtaining and accurately entering demographic, clinical, financial information into the computer system.  Explaining and obtaining signatures on admission, clinical and financial forms Collecting accident information Identifying all insurance payer sources Identifying payer order sequence Verifying insurance eligibility Obtaining insurance notification Charge order entry processing Determining estimated cost for services being rendered Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. Documenting all information collected timely and in accordance with department requirements.   Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies.   The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   This position has the authority to solve problems following established company guidelines.  Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc.   Adopts a philosophy consistent with the Renown Health Values and models them. Ability to be diplomatic and effectively communicate during stressful situations. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary.  This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. Working knowledge of health care insurance.  The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by  The Joint Commission and HIPAA. Knowledge of governmental programs billing requirements.  Ability to identify the patient’s financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections.   Skills to perform order entry. Above average computer application skills. Ability to follow verbal and written instructions. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. Ability to be flexible and adapt to different Admitting department locations.  This includes the ability to prioritize/multitask in a fast pace environment.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:  Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.  High School Diploma or GED preferred Experience: Requires one year of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction.  Experiencewith Windows Operating systems, SMS Invision, Internet and SMS IMS Document Imaging is preferred.   License(s): None Certification(s):   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the direction of the Respiratory Care Director and Supervisors, the Respiratory Specialist coordinates the implementation of Respiratory Care Protocols and Physician orders to achieve the goal of effective utilization of services and improved patient outcomes.   In conjunction with the leadership staff, this position is responsible for recommending and delegating the delivery of patient care through proper management of Respiratory Care Protocols, Physician orders and advanced Respiratory skills.   This position will include those Respiratory Therapists who have specialties in Neonatal/Pediatrics (NPS), Adult Critical Care (ACCS), Pulmonary Rehab, Pulmonary Functions (PFT), Clinical Specialist (CS) and COPD / Asthma Education.   All positions may provide respiratory care at a secondary care sites consistent with the mission and obligations of Renown Health. Nature and Scope: This position acts as a role model, resource and coach to the Respiratory Staff, physicians and ancillary departments. This position is expected to integrate the respiratory care of the patient with other care providers to achieve desired results.   They are responsible for the proper documentation of all patient records and department logs.   In addition, they are responsible for keeping abreast of technological advances in applicable areas and are well versed in appropriate clinical applications.   The Respiratory Specialist is accountable for the assessment, planning, implementation of care, and evaluation of Neonatal, Pediatric, Adolescent, Adult and Geriatric patients and families.   They must demonstrate the ability to work with patient's physical, motor/sensory adaptation, cognitive and psychosocial needs specific to the population being served, and meet standards of quality as measured by the Unit/Department age specific competencies.   "Respiratory Care" means the treatment, management, diagnostic testing, control and care of persons with deficiencies and abnormalities associated with the cardiopulmonary system.   The Respiratory Specialist has the authority to perform and evaluate respiratory care, initiate CPR, contact physicians, and perform all activities as assigned.   Continuous comprehensive mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments, and making decisions.   Neonatal / Pediatric Specialist (NPS) : primarily work with high risk newborn/pediatric patients in the Intensive Care Nursery and Pediatric Intensive Care Unit. The Respiratory Specialist may be required to interact with staff in outlying hospitals either as a member of the maternal child health transport team or as a regional referral center information source. The Respiratory Care Neonatal / Pediatric Specialist is responsible for helping with transport coverage to include last minute scheduling to ensure transport coverage at all times.   This position holds a board certification in Neonatal / Pediatric Specialist from the National Board for Respiratory Care (NBRC).   Adult Critical Care Specialists (ACCS): primarily work with high risk adult patients in the Adult Intensive Care Units, Shock/Trauma Resuscitation Rooms and Emergency Departments.   This position holds a board certification in Adult Critical Care from the NBRC.   Pulmonary Rehab Specialist: are accountable and responsible for the performance of pulmonary rehabilitation.   They work in a broad program that helps improve the well-being of people who have chronic (ongoing) breathing problems. At pulmonary rehabilitation the Pulmonary Rehab Specialist will work with a large interdisciplinary team to help improve the physical condition of patients through e xercise, education, and support .   This position holds American Association for Respiratory Care (AARC) certification in COPD / Asthma education. Pulmonary Function Test Specialists (PFT): are accountable and responsible for the performance of pulmonary function examinations.   The Pulmonary Function Test Specialists are required to function as a professional resource person to pulmonary physicians, physicians in training, other medical staff, management, and nursing, regarding the performance, documentation, and interpretation of pulmonary function testing.   This position holds a board certification in Pulmonary Function Testing. (Registered Pulmonary Function Technician – RPFT.) Clinical Specialists: function in specialty roles throughout the network. They function as super-users for Heliox, Nitric Oxide, and Flolan administration and are trained to assist in the performance of diagnostic bronchoscopies. In addition, they are required to demonstrate advanced skill and competency in ventilation modalities, perform in-services, and complete multiple other competency requirements outlined in the Respiratory Clinical Specialist competency data sheet. COPD / Asthma Education Specialist: provide comprehensive education to patients diagnosed with chronic obstructive pulmonary disease (COPD) and/or Asthma. They utilize written education materials along with educational aides such as handouts, lung models, and videos as deemed appropriate.   When applicable they provide referrals for pulmonary rehabilitation and pulmonary function testing.   They act as a liaison to physicians and discharge planners to ensure proper length of stay, adequate education and safe discharge.   They provide follow-up care to answer questions and ensure appointments with primary care physicians are completed.   In addition, they keep meticulous records to ensure patient continuity of care.   This position holds AARC COPD education certification. Patient Education includes: normal lung anatomy & physiology physiologic changes caused by COPD medication classifications the patient's specific medication: what, when, where, how and why they take it (Action Plan) recognizing the exacerbation vs. 'bad day' (Rescue Plan) pulmonary rehabilitation and exercise smoking cessation oxygen use   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.   This position does provide direct patient care. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Minimum 3 years of full-time Respiratory Care in an acute care setting and Board Certified in either Adult Critical Care Specialist or Neonatal / Pediatric Specialist.   OR   Minimum five-years of full-time Respiratory Care in an acute care setting and complete 5 mandatory competency requirements and complete specialty specific additional competency options annually as listed in the sub-specialty Competency Data Sheet.   License(s): Ability to obtain and maintain a State of Nevada Board of Medical Examiners Respiratory Care Practitioner License. Current Registered Respiratory Therapist (RRT) credential from National Board of Respiratory Care (NBRC) required. Certification(s): 200241, 400241 Current AHA BLS certification required. ACLS required before end of introductory period, and ongoing thereafter. PALS required before end of introductory period, and ongoing thereafter. NRP required before end of introductory period, and ongoing thereafter.   410241 Current AHA BLS certification required. AHA ACLS required before end of introductory period, and ongoing thereafter.   200281 Current AHA BLS certification required. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system.   This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient’s families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.   This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry.  Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope: The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews.   Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: Obtaining and accurately entering demographic, clinical, financial information into the computer system.  Explaining and obtaining signatures on admission, clinical and financial forms Collecting accident information Identifying all insurance payer sources Identifying payer order sequence Verifying insurance eligibility Obtaining insurance notification Charge order entry processing Determining estimated cost for services being rendered Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. Documenting all information collected timely and in accordance with department requirements.   Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies.   The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   This position has the authority to solve problems following established company guidelines.  Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc.   Adopts a philosophy consistent with the Renown Health Values and models them. Ability to be diplomatic and effectively communicate during stressful situations. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary.  This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. Working knowledge of health care insurance.  The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by  The Joint Commission and HIPAA. Knowledge of governmental programs billing requirements.  Ability to identify the patient’s financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections.   Skills to perform order entry. Above average computer application skills. Ability to follow verbal and written instructions. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. Ability to be flexible and adapt to different Admitting department locations.  This includes the ability to prioritize/multitask in a fast pace environment.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:  Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.  High School Diploma or GED preferred Experience: Requires one year of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction.  Experiencewith Windows Operating systems, SMS Invision, Internet and SMS IMS Document Imaging is preferred.   License(s): None Certification(s):   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the supervision of the Surgical Supervisor, this position assists with the peri-operative care in a technical support staff function. Nature and Scope: This position serves a patient population of Neonatal, Pediatric, Adolescent, Adult, and Geriatric.   This position works with and adapts to the different needs and requests of the management staff, circulating nurse, anesthesiologists, and surgeons.   This position assists the circulating nurse in the set-up and breakdown of equipment required before, during, and after each procedure, and reports any equipment malfunctions to the circulating nurse or Surgical Supervisor.   This position sets up (but does not operate) the following equipment:   anesthesia machine, monitoring equipment, bovie machine, suctions, craniotomy table, ortho tables, microscopes, tanks, and operating lights, and other related equipment.   It is common to encounter potential hazards in the healthcare environment.   Some of these hazards could include, but are not limited to: radiation, toxic chemicals, biological hazards, heat, noise, dust and stress.   Renown Health has a Safety Management Program in place that addresses these issues.   Other related duties, flexible hours, and overtime may be required.   BIBLIOGRAPHY AORN Standards, Recommended Practices and Guidelines, 2004. Surgical Attire, pg. 223. Endoscopes – Cleaning and Processing, pg. 261. Hazards in the Surgical Environment, pg. 301. Instruments and Powered Equipment – Care and Cleaning, pg. 309. Packaging Systems – Selection and Use, pg. 329. Traffic Patters in the Perioperative Practice Setting, pg. 397.   KNOWLEDGE, SKILLS & ABILITIES 1.                     Demonstrates behavior consistent with the RENOWN HEALTH Standards of Conduct. 2.                     Basic hand-eye coordination. 3.                     Skills for function as a member of the surgical team and perform duties learned through an orientation. 4.                     Functional knowledge of anatomy, surgical procedures, and equipment. 5.                     Demonstrates the knowledge and skills necessary to provide care, based on physical, motor/sensory, psychosocial, and safety appropriate to the age of the patients served.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: One-year clinical experience in a medical field preferred. License(s): None. Certification(s): Heartsaver CPR with AED required within the 1st 90 days of employment. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system.   This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient’s families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.   This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry.  Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope: The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews.   Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: Obtaining and accurately entering demographic, clinical, financial information into the computer system.  Explaining and obtaining signatures on admission, clinical and financial forms Collecting accident information Identifying all insurance payer sources Identifying payer order sequence Verifying insurance eligibility Obtaining insurance notification Charge order entry processing Determining estimated cost for services being rendered Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. Documenting all information collected timely and in accordance with department requirements.   Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies.   The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   This position has the authority to solve problems following established company guidelines.  Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc.   Adopts a philosophy consistent with the Renown Health Values and models them. Ability to be diplomatic and effectively communicate during stressful situations. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary.  This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. Working knowledge of health care insurance.  The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by  The Joint Commission and HIPAA. Knowledge of governmental programs billing requirements.  Ability to identify the patient’s financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections.   Skills to perform order entry. Above average computer application skills. Ability to follow verbal and written instructions. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. Ability to be flexible and adapt to different Admitting department locations.  This includes the ability to prioritize/multitask in a fast pace environment.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:  Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.  High School Diploma or GED preferred Experience: Requires one year of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction.  Experiencewith Windows Operating systems, SMS Invision, Internet and SMS IMS Document Imaging is preferred.   License(s): None Certification(s):   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose A Release of Information staff member provides coverage for release of information functions, including written and verbal requests for health information. Duties include: Opening mail, verification of proper authorization, using the electronic Master Patient Index system to obtain medical record numbers and encounter sites, using chart location system to locate paper charts, using EHR system to locate electronic health information, copying health information, billing for copies of health information when applicable, entering all releases into the electronic Release of Information module, answering telephone calls related to the release of information function and assisting walk-in customers at the Release of Information location. Releases are made following HIPAA, CMS regulations, federal and state laws and the Renown Health release of information policies.     Nature and Scope The Release of Information (ROI) staff is responsible for processing information requests from various sources including patient, continuum of care, legal, and audit requests. The ROI staff ensures the correct releases are obtained to comply with all federal and state regulations related to releasing medical information.   Processing Mailed Requests or Information: Sorts, opens, and reviews all requests to ensure HIPAA compliance. Returns non-compliant requests to the requestor with authorization requirements. Processes all patient, third-party, and Centralized Business Office requests for medical record information.   Processing Walk-in and Interdepartmental Requests for Information: Assists all walk-in customers in obtaining medical records and completion of the "Authorization to Release Protected Health Information Form". Copies/prints medical records for patient transfers Processes requests for medical record copies for Risk Management, Utilization Management, and other departments within the organization. Answers phone calls and processes requests from physician offices.   Processing Requests via EPIC Release of Information Module/Right Fax/Requesting harts from Off-Site Storage: Logs all requests into the EPIC release of information module to ensure proper tracking and reporting. Maintains up to date requestor database with current addresses and contact information. Invoices all billable requests in accordance with federal guidelines related to copy fees. Posts payments for record copies into the EPIC release of information module and follows up with requestors on outstanding invoices. Requests paper charts that are stored at off-site locations and at the record storage facility. Appropriately selects the correct patient medical records that are requested and release the records as requested within the timeframes required by Renown Health Policies and mandated by the federal and state regulations.     Ensures compliance within release of information guidelines related to patient confidentially set forth by Renown Health, the state, and the federal government in order to correctly report the minimum amount of information necessary to assist those mailing in requests, faxing in requests, calling or walking-in to the release of information location.   This position must be able to make routine decisions involving verification of appropriate authorizations, prioritizing request, problem solving record locations, problem solving in customer service for internal and external customers.    General Duties: Support department activities such as answering the phone, providing customer service, and performing back up functions for other positions in the department. Assist in new employee and HIM student orientation and training. Knowledge of all departmental procedures and personnel must be kept current in order to facilitate questions that may arise when performing reception duties. Consistency, accuracy, promptness, and adherence to productivity standards are of paramount importance. Work directly with third party vendors as needed in regards to office equipment and maintenance.   This candidate must be familiar with Electronic Health Records, web-based transcription systems, and electronic document/image systems to be able to produce requested information in a timely and accurate manner.   This position assists internal and external customers by developing and maintaining positive working relationships with other departments, entities physicians, and outside agencies.   Individual must be knowledgeable of Renown initiatives such as MyChart to educate patients and their families to optimize their release of information experience. We collaborate with our patients, families, employees, physicians and communities.   This position requires the demonstration of critical thinking skills and the ability to work independently.   This position is expected to safeguard patient information and enforce privacy and confidentiality policies and practices and to adhere to federal and state guidelines. Breaches are to be brought to the attention of HIM Management immediately.     This position has the authority to solve problems following established company guidelines. Decisions that must be referred to a supervisor are; release of information situations not covered in the Standards of Work or policies, matters that can negatively impact the company, time-off requests, sick time, work schedules, interoffice problems, etc.   KNOWLEDGE, SKILLS & ABILITIES:   ·        Adopts a philosophy consistent with the Renown Health's Mission, Vision, and Values and models these standards. ·        Ability to interact effectively and demonstrate oral communication skills when dealing with all customers, including physicians, peers, patients, and external customers. ·        Demonstrates command of written and telephone communication skills. ·        Ability to work independently and demonstrate problem-solving skills. ·        Organizational skills to effectively demonstrate the ability to prioritize tasks during job performance. ·        Knowledge and understanding of the requirements for complete medical records, per Hospital/facility Bylaws, The Joint Commission, Federal, State, and regulatory body regulations ·        Ability to maintain confidentiality and adhere to federal, state, HIPAA, and hospital policy in regards to privacy of patient health information. ·        Knowledge and understanding of computers to confidently monitor and obtain information from electronic medical records and database systems. ·        Knowledge of Windows Operating System, Microsoft Office products, Electronic Health Records, Document Imaging Systems, and office equipment.   *Note: This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.   Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language (including; reading, writing, and speaking English).  Experience: Requires a minimum of two-year experience in a Health Information Management Department or equivalent in a health care setting. Also possess excellent communication skills and have the ability to interact with and troubleshoot release of information questions. Previous electronic health record and document imaging system experience preferred. Previous Release of Information experience preferred. License(s): None. Certification(s): Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred. Computer / Typing: Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  Position Purpose: Under the supervision of the unit manager or nurse on duty, as defined by the Nevada State Board of Nursing, this position is responsible to provide or assist in activities of daily living, as well as emotional support to Pediatric, Adolescent, Adult and Geriatric patients. Direct supervision means direction given by the Manger or nurse on duty who is periodically available as the site where care is provided to a patient or available for immediate assistance. Nature and Scope: This position provides personal hygiene, mobility, safety and comfort to Pediatric, Adolescent, Adult and Geriatric patients as direct by the professional nurse. The incumbent must be knowledgeable of the uses of equipment specific to the area of employment. This position is responsible to annually demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, CPR and safe handling of hazardous materials.   Decisions referred to the manager or RN on duty include: information to and orders from the physician, administration of medication and IV's, formulation of the patient care plan, the performance of nursing procedures and resolution of any unusual circumstances not included in current policies and procedures or standards of care.   This position is challenged to maintain accuracy; communicate effectively with different types of people; function effectively under stress; and the ability to identify and maintain priorities while responding simultaneously to requests from different people. This position is also challenged to remain courteous and tactful at all times.   The incumbent assists in procedures to facilitate the proper documentation of the patient care from pre-admission to discharge. The incumbent must be familiar with standard operating procedures in ancillary departments to schedule diagnostic tests and treatment without conflict. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   Incumbent responsible for other duties as assigned.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months CNA experience preferred. License(s): For the Following Cost Center(s) 205351 Valid CA or NV Driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Current auto insurance. Certification(s): AHA BLS certification. Ability to obtain and maintain a State of Nevada CNA certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: The Senior Insurance and Claims Specialist is responsible for compliant billing and system operations to ensure timely and accurate claim submission and prevention of denials per regulatory and payor requirements, as well as improved payment turnaround.   Nature and Scope: The Senior Insurance and Claim Specialist is responsible for:   ·          Optimization of system that will ensure accurate claim submission and follow-up resulting in timely reimbursement per payor and regulatory guidelines.      ·          Complete detailed appeal of denial or payment variance to payor, incorporating contract terms, clinical or regulatory justification for reconsideration or additional reimbursement. ·          Recommend system changes for clean claim submission to aid in the prevention of denials. ·          Work with the Renown Contracting Department or payor representatives to resolve billing issues due to payor or regulatory changes affecting the billing of healthcare claims.    ·          Assisting with testing and troubleshooting of system for payor or regulatory changes. ·          Maintaining expertise for all payor, HIPAA and other regulatory changes affecting the billing of healthcare claims. ·          Working hand in hand with Operations Analysts and Information Technology to maintain and improve business system changes based on payor or regulatory changes. ·          Acts as a resource for staff on all areas relating to edit and denial/rejection resolution. ·          Identify trends in payor non-compliance and inform management if not able to resolve with payor. ·          Demonstrates a thorough knowledge of all department functions, processes, and procedures.   This position does not provide patient care.    The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   Associates Degree Preferred. Experience: Three years healthcare billing office experience with extensive knowledge of healthcare billing, government and third party payor requirements. License(s):   Certification(s): Coding Certification Preferred for Professional Billing. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the general direction of the Director of Nursing or the Chief Nursing Officer, the Manager of Nursing is responsible and accountable for planning and leading staff to assume accountability for decisions and actions of quality cost-effective patient care on the nursing units in accordance with Federal, State, The Joint Commission requirements organizational goals and the ANA Scope and Standards for Nurse Administrators.   Nature and Scope: The Manager of Nursing must function independently, providing the opportunity for developing standards, establishing the budget and monitoring operational performance by being accountable for the 24-hour management of the delivery of patient care.   The Manager of Nursing acts as a change agent and transitional leader, inspires a shared vision and motivates the staff to provide care within the framework of a learning organization.   The Manager of Nursing is accountable for interviewing, hiring, training, counseling, evaluating and guiding their staff's professional growth.   With the opportunity of organizing, planning, staffing, directing, coordinating, empowering, and marketing patient care services, the manager supports the Renown Health Values and Mission Statement and ensures that services provided are efficient, effective and consistent with the goals and policies of Renown Health.   The Manager of Nursing faces the major challenges of maintaining positive relationships between the physicians, the community, and the hospital; for maintaining cost-effective, high quality, high touch patient care; designing and teaching educational programs; and working cooperatively with other departments to achieve hospital goals.   Evidence based nursing practice; along with critical thinking skills are required to provide optimally safe patient care when interacting with internal and external contacts and exercising judgment and making decisions.    Professional nursing practice is congruent with the American Nurses Association Code of Ethics.   If the incumbent provides direct patient care, he/she is accountable for the assessment, planning, implementation, and evaluation of Neonatal, Pediatric, Adolescent, Adult and Geriatric patients and families.   The incumbent demonstrates the ability to work with patient's physical, motor/sensory adaptation, cognitive, and psychosocial needs specific to the population being served, and meet standards of quality as measured by the Unit/Department age specific competency standards.   This position does provide patient care.   Bibliography: 1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. 3.        Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication Scope & Standards for Nurse Administrators; ANA Publication The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Bachelor's Degree or Master's Degree preferred or pursuit of either degree upon hire. Experience: One year of administrative/management experience in nursing preferred. License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification required (except for 400326).   Professional certification preferred.   Manager may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

  Position Purpose: Under the supervision of the unit manager or nurse on duty, as defined by the Nevada State Board of Nursing, this position is responsible to provide or assist in activities of daily living, as well as emotional support to Pediatric, Adolescent, Adult and Geriatric patients. Direct supervision means direction given by the Manger or nurse on duty who is periodically available as the site where care is provided to a patient or available for immediate assistance. Nature and Scope: This position provides personal hygiene, mobility, safety and comfort to Pediatric, Adolescent, Adult and Geriatric patients as direct by the professional nurse. The incumbent must be knowledgeable of the uses of equipment specific to the area of employment. This position is responsible to annually demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, CPR and safe handling of hazardous materials.   Decisions referred to the manager or RN on duty include: information to and orders from the physician, administration of medication and IV's, formulation of the patient care plan, the performance of nursing procedures and resolution of any unusual circumstances not included in current policies and procedures or standards of care.   This position is challenged to maintain accuracy; communicate effectively with different types of people; function effectively under stress; and the ability to identify and maintain priorities while responding simultaneously to requests from different people. This position is also challenged to remain courteous and tactful at all times.   The incumbent assists in procedures to facilitate the proper documentation of the patient care from pre-admission to discharge. The incumbent must be familiar with standard operating procedures in ancillary departments to schedule diagnostic tests and treatment without conflict. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   Incumbent responsible for other duties as assigned.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months CNA experience preferred. License(s): For the Following Cost Center(s) 205351 Valid CA or NV Driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Current auto insurance. Certification(s): AHA BLS certification. Ability to obtain and maintain a State of Nevada CNA certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose Under the direction of the physician, the Medical Assistant/Patient Access Representative is accountable for assisting the providers in all back office procedures in Renown Medical Group, including Urgent Care. This position could be called upon to provide support to the front office if business needs dictate.   These responsibilities could include patient check in and checkout procedures. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed.      Nature and Scope The Medical Assistant/Patient Access Representative is responsible for assisting the provider in all back office duties including but not limited to: escorting the patient from the waiting room to the examination room promptly, taking vital signs as per guidelines, maintaining examination rooms’ stock, documentation of all patient communications, preparing lab specimens for processing, filling out the necessary referral forms and keeping records of the same, scheduling patients for tests, returning phone calls in the order of importance and filing into patient charts to become part of a permanent record, and administering treatments and medications per provider order in accordance with established policies.   Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position does provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.   Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Mathematical skills. Experience: One (1) year of MA experience required. Multi-physician office practice experience highly preferred. CMA, RMA, CCMA, NCMA, EMT 1 or completion of a Renown Externship (with leadership approval) can substitute for the 1 year requirement. License(s): Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment (excludes departments 200282, 530281, 530285, 530286, 530288, 530317, 530382, 530396, 530399, 530410, 530415, 530420, 530425, 530430, 530431, 530435, 800585 and corp 900). Failure to apply for and/or receive license within 90 days will result in discharge. If incumbent has CLT (Clinical Lab Technologist) license, it will supersede the OLA and the OLA will no longer be required. Certification(s): Current AHA BLS/CPR or ability to obtain within 90 days of employment required. Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), National Certified Medical Assistant (NCMA), or EMT certification preferred. Some positions may require DOT and Non-DOT drug testing certifications. Employee will have 90 days from date of hire to obtain and maintain certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  Position Purpose: The Medical Assistant is accountable for assisting the providers in front and back office procedures.   The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that any patient questions or concerns have been addressed by the appropriate provider.   Medical Assistants working in a Medical Home medical practice setting will be an integral part of the patient's care team.  They will work side-by-side with other members of the patient's care team, including healthcare providers and nurses.  Medical Assistants in these settings will be required to do more during the rooming process; from reviewing medications, to goal setting, to patient education.  They will also be expected to assist with the tracking and coordination of patient test results, with reminding patients of overdue health maintenance topics, and with assisting other members of the Medical Home Care Team in delivering optimal patient-centered care. Nature and Scope: The Medical Assistant   is responsible for assisting the provider in back office duties, including but not limited to: escorting the patient from the waiting room to the examination room promptly; taking vital signs as per guidelines; maintaining examination rooms' stock; documenting all patient communications; preparing lab specimens for processing; completing the necessary referral forms and obtaining authorizations for referrals and keeping records of same; scheduling patients for tests; placing and receiving phone calls in   order of importance and filing into patient charts to become part of the permanent record; and administering treatments and medications per provider order in accordance with established policies.   Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient and fluctuations in staffing.   The incumbent must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensor, psychosocial and safety appropriate to the age of the patient served and meet the standards of quality as measured by the unit/department age specific competency standard.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: One (1) year experience in a physician office practice required. Multi-physician office practice experience highly preferred. CMA, RMA, EMT 1 or 90 days as a Renown MA Intern (with leadership approval) can substitute for the 1 year requirement. License(s): Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment (excludes departments 200261, 200282, 530285, 530286 530288, 530317,   530396, 530399, 530410, 530415, 530420, 530425, 530430, 530431, 530435, 800585 and corp 900) . Failure to apply for and/or receive license within 90 days will result in discharge. Certification(s): Current AHA BLS/CPR or ability to obtain within 90 days of employment required.   Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA) or EMT certification preferred. Some positions may require DOT and Non-DOT drug testing certifications. Employee will have 90 days from date of hire to obtain and maintain certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

  Position Purpose: The Surgical Technologist position provides patient care of technical nature.   The technologist is responsible for supplying the operating room with the proper equipment and instrumentation that's needed for specific surgery.   During the procedure the primary responsibilities of the technologist is to maintain the sterility of the surgical field, to anticipate the needs of the surgeons, passing instruments in a timely fashion.   Under direct supervision the technologist may be asked to perform the following duties such as, but not limited to: Sponge or suction, hold retractors or instrument placed by the surgeons, applies electrocautery to clamps on bleeders, irrigation to the operative sight, cuts suture material, connects drains to the suction apparatus, applies dressings to the wound.   Once the procedure is completed it is the responsibility of the technologist to care for the instrumentation, equipment and prepare for the following case.   **If candidate is not a certified Surgical Technologist then the individual will need to successfully complete a trainee position in which the incumbent will be provided with the training and education to learn the skills necessary to perform the duties of a Surgical Technologist which is defined in the following information.   This position will provide any assistance needed to expedite the room turnover thereby, providing optimum customer service to the surgeon, patient, anesthesiologist, and co-workers. Nature and Scope: This position serves a patient population of Adolescent, Adult, and Geriatric.   This training this position provide technical skills as a member of the surgical team, communicating with supervisors, other surgery staff, surgeons, and anesthesiologists.   The demands on this position are very dynamic because of rapid changes in medical procedures, technical knowledge, instrumentation, equipment, policies, procedures, and because of surgeon's preferences in equipment, instruments, needles, and suture.   This position the type of equipment and supplies required for the surgical care of the patient relative to the surgeon's preference cards and knowledge of the procedure, and to identify any breakdown in aseptic technique and take appropriate action.   This position ensures equipment is working properly before surgical procedure, cares for equipment after procedure, and is responsible for reporting equipment that is not working properly or is broken.   **The trainee works under the direction of a preceptor to develop skills and pass milestones in training for each surgery service line as set forth by the educator and preceptor.   This position is not to exceed 12 months from the training start date.   Other related duties, flexible hours, and overtime may be required.   KNOWLEDGE, SKILLS & ABILITIES   1.                    Demonstrates behavior consistent with the Renown Health Values. 2.                    Basic hand-eye coordination. 3.                    Skills for providing patient care of technical nature under the supervision of a registered nurse. 4.                    Skills for performing scrub duties, which facilitate the work of the surgeon. 5.                   Demonstrates the knowledge and skills necessary to provide care, based on physical, motor/sensory, psychosocial and safety appropriate to the age of the patients served.     This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Must complete prerequisite classes in Anatomy & Physiology, Medical Terminology, and Microbiology prior to the training class start date. Must complete a formal technologist school program or a formal hospital based training program. Experience: Previous hospital experience preferred.   One year as a Technologist preferred. License(s): None. Certification(s): Current BLS certification by the American Heart Association standards required.   Surgical First Assistant:   Surgical Technologist may perform in the capacity of a first assist if   he or she is a graduate of an surgical assistant first assistant program that included didactic and supervised clinical practice, is based on The National Board of Surgical Technology and Surgical Assisting requirements in 200201, 400201, 200340 Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose This position is accountable to perform clerical duties, act as unit receptionist, coordinate unit/patient activities with other departments via proper use of the computer and telephone, and maintain an orderly and efficient nursing station.   Nature and Scope This position has internal contact daily with personnel from all departments for the purpose of assisting with unit patient flow and requisitioning medical supplies. This position also has contact with physicians, nurses, visitors and patients.   This position is further challenged to maintain accuracy in transcribing orders complicated by difficulty in reading the physician's orders; communicate effectively with different types of people; function efficiently under pressure and stress and be able to identify and maintain priorities; respond to simultaneous requests from many people and remain courteous and tactful.   The incumbent assists in procedures to facilitate the proper documentation of the patient care systems from admission through discharge. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   When necessary, will sit with patients on Suicide/Behavioral watch to prevent harm to themselves or others.   This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.     Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School diploma or equivalent preferred. Experience: Prior receptionist skills preferred License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: The Trauma Technologist must be able to perform multiple procedures simultaneously or in secession.   In addition the technologist is responsible for supplying the operating room with the proper equipment and instrumentation that's needed for specific surgery.   During the procedure the primary responsibilities of the technologist is to maintain the sterility of the surgical field, to anticipate the needs of the surgeons, passing instruments in a timely fashion.   Under direct supervision the technologist may be asked to perform the following duties such as, but no limited to: sponge or suction, hold retractors or instrument placed by the surgeons, applies electocautery to clamps on bleeders, irrigation to the operative sight, cuts suture material, connects drains to the suction apparatus, applies dressings to the wound.   Once the procedure is completed it is the responsibility of the technologist to care for the instrumentation, equipment and prepare for the following case.   This position will provide any assistance needed to expedite the room turnover thereby, providing optimum customer service to the surgeon, patient, anesthesiologist, and co-workers. Nature and Scope: This position serves a patient population of Neonatal, Pediatric, Adolescent, Adult, Geriatric, Trauma, and Cardiac patients.   This position provides technical skills as a member of the surgical team, communicating with supervisors, other surgery staff, surgeons, and anesthesiologists.   The demands on this position are very dynamic because of rapid changes in medical procedures, high-risk procedures including Trauma and Open Heart Surgery's, technical knowledge, instrumentation, equipment, policies, procedure, and because of surgeon's preferences in equipment, instruments, needles, and sutures.   This position has the freedom to decide the type of equipment and supplies required for the surgical care of the patient relative to the surgeon's preference cards and knowledge of the procedure, and to identify any breakdown in aseptic technique and take appropriate action.   This position ensures equipment is working properly before surgical procedure, cares for equipment after procedure, and is responsible for reporting equipment that is not working properly or is broken.   It is common to encounter potential hazards in the healthcare environment.   Some of these hazards could include, but are not limited to: radiation, toxic chemicals, biological hazards, heat, noise, dust and stress. Renown Health has a Safety Management Program in place that addresses the issues.   This position must be able to scrub all procedures in the Trauma O.R.   This includes second scrub for Open Heart Services.   This position is required to be able to take Trauma call and, when specifically trained, Heart call.   Other related duties, flexible hours, and overtime may be required.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   Must complete a formal technologist school program or a formal hospital based training program. Experience: Three years as an O.R. Technologist required.   Those completing hospital training program within Renown or formal technologist school program with less than three years experience may be granted special considerations based on demonstrated competencies including preceptor, peer and leadership evaluations. License(s): None. Certification(s): Current BLS certification by the American Heart Association standards.   Certification of surgical technologist preferred. Surgical First Assistant:   Surgical Technologist may perform in the capacity of a first assist if   he or she is a graduate of an surgical assistant first assistant program that included didactic and supervised clinical practice, is based on The National Board of Surgical Technology and Surgical Assisting requirements in 200201, 400201, 200340 Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.