609 jobs found in Reno

  Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

Position Purpose: Under the direction of the supervisor on duty, proficiently collects blood specimens in a timely manner as specified by laboratory policies and procedures and in accordance with federal and state regulations.   Uses the laboratory information system to determine test status and keep nursing personnel informed to assist in and expedite patient care.   Other support tasks will be required at all times such as telephone answering, non-blood specimen collections, sample handling, special procedures, customer support, and any clerical duties required.   All other duties listed above provide support for a 24-hour/7-day a week operation to aid the physician in the diagnosis and treatment of patients.   The incumbent working as a Laboratory Assistant Lead is expected to be technically proficient at all times in a variety of stressful situations such as a trauma or code blue situation.   In a lead capacity the incumbent is also expected to provide operational oversight in regards to all patient care activities to ensure the fastest "turn-around-time: to the supervisor on duty for final direction.   This position may require driving company vehicles in order to render laboratory services to Renown Health patients.   Scheduling of hours may be changed, as company deems necessary.   Cover "on-call" hours as requested. Nature and Scope: Renown Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages.     This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient care through assessment, planning, implementation, and evaluation of neonatal, pediatric, adolescent, adult, and geriatric patients and families.     The major challenge in this position is to perform and ensure quality and timely specimen collection, specimen transport, specimen preparation, computer entry, reception, telephone answering, report handling, and many other miscellaneous clerical duties.   Customer service expectations are surpassed through appropriate use of interpersonal skills, organization of workload, observation of all policies, control procedures, proper patient identification, and proper attention to personal appearance.   Patient issues (concerns, problems, requests) must be clearly reported to nursing and/or medical staff through direct communication.   Must be able to communicate with a diverse patient population and their family when performing bedside procedures.   Must be able to approach and interact with customers in an age appropriate manner at all times.   Positive customer service behaviors are expected at all times.   Responsible for training students, mentoring new personnel, and honing the skills of laboratory assistants at Levels I and II.   Training will be conducted via departmental orientation and training protocols.   Under the direction of department leadership, may be responsible to effectively place orders in Renown inventory management system, based on established par levels for the clinical lab.  Effectively work with all laboratory departments to monitor inventory, replenish stock within each department and put supplies away in a timely manner.  Utilize the tools of Transformational Healthcare, by consistently performing 5S, utilize the kanban for visual queue and maintain the inventory bar code system.     Must be knowledgeable of and observe all safety requirements in a laboratory and hospital.   A comprehensive knowledge must be maintained in all procedures for which performance is required. Competency in work related skills must be demonstrated annually.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain State of Nevada Laboratory Assistant licensure. Experience: At least 1 (one) year recent general laboratory or phlebotomy experience is required. License(s): Ability to obtain and maintain a State of Nevada Point of Care Analyst licensure within three months of hire is required for 200289.   Failure to do so will result in termination.   Requires current State of Nevada license for Laboratory Assistant upon hire. Incumbent may also possess an active Point of Care licensure, which would take the place of a State of Nevada license for Laboratory Assistant for 200295, 200289, 400289   Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria.(not required for 200287 and 400288) Certification(s): Ability to pass ASCP Board of Registry Examination for Phlebotomy Technician within 15 months of hire is required. An application must be submitted within the first year of hire.   Failure to apply for the certification within first year of hire   or pass the exam within 15 months of hire will result in demotion to Clinical Laboratory Assistant (not required for 200287) Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: This position will act as a liaison between Renown and its customers by handling inquiries and self pay collections at Renown Health. The successful CSR will use their collection experience and expertise to contact these patients in a compassionate yet expedient manner.   The candidate will re-engage patients with techniques in attempting to resolve these outstanding balances.   This position indentifies potential or existing service related operational issues for the purpose of increasing customer retention and satisfaction. Nature and Scope: Under the direction of the Self Pay Call Center Manager and Supervisor of Business Office, the CSR is responsible for collecting maximum, targeted dollars on their assigned accounts in order to ensure the highest recoverability of self pay accounts. High standards of courtesy, performance, diplomacy and respect for our patients and their confidentiality are essential.     The major challenges of this position include dealing with patients/guarantors regarding their obligations in a diplomatic and professional manner. The CSR must also be able to determine ability to pay vs. willingness to pay and route their accounts appropriately when needed.   The CSR must be able to:   ·          Manage multiple priorities and consistently meet collection activity goals. ·          Answer inbound phone inquires and places outbound calls to resolve outstanding self pay balances. ·          Effectively handles all communications include telephone, mail, and email from patients/guarantors regarding their outstanding account(s). ·          Effectively negotiates payments/payment plans. ·          Identify accounts eligible to transfer to outside collection agency. ·          Communicate effectively through phone and email and posses a high level of articulation and professionalism. ·          Organize and collect financial information with little to no errors. ·          Work in a call center environment with full knowledge that all calls are recorded for quality and safety purposes. ·          Work in an environment that at times can be stressful due to subject matters discussed with patients and financial obligations.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High school diploma is preferred and preference will be given to applicants who have earned a degree from an accredited college. Experience: Minimum of one-year experience in hospital/medical billing, or customer service experience preferred. Experience in a call center environment preferred. License(s): None Certification(s): None Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook and Word. Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose This position is accountable to perform clerical duties, act as unit receptionist, coordinate unit/patient activities with other departments via proper use of the computer and telephone, and maintain an orderly and efficient nursing station.   Nature and Scope This position has internal contact daily with personnel from all departments for the purpose of assisting with unit patient flow and requisitioning medical supplies. This position also has contact with physicians, nurses, visitors and patients.   This position is further challenged to maintain accuracy in transcribing orders complicated by difficulty in reading the physician's orders; communicate effectively with different types of people; function efficiently under pressure and stress and be able to identify and maintain priorities; respond to simultaneous requests from many people and remain courteous and tactful.   The incumbent assists in procedures to facilitate the proper documentation of the patient care systems from admission through discharge. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   When necessary, will sit with patients on Suicide/Behavioral watch to prevent harm to themselves or others.   This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.     Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School diploma or equivalent preferred. Experience: Prior receptionist skills preferred License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  Position Purpose: This position will act as a liaison between Hometown Health and its customers by handling inquiries, complaints, concerns, education and assisting those customers in utilizing the resources and services of Hometown Health.   This position identifies potential or existing service related or operational issues for the purpose of increasing customer retention and satisfaction.   Nature and Scope: Under the general direction of the Customer Services Manager and Customer Service Lead/Trainers, this position is responsible for keeping appropriate staff informed of customer opinions and viewpoints as well as needs.   The incumbent functions as a representative of Hometown Health to provide appropriate responses to its customers regarding Plan benefits to include, but not limited to eligibility, provider network, referral and authorization process, claims payment, as well as policies and procedures.    They will do so in a consistently service-oriented manner.   Exercises appropriate call back procedures on inquiries, complaints and e-mails needing review and additional follow up prior to providing responses.   Provides support to the Lead/Trainer positions.   In the event the Lead/Trainer or the Manager is absent, this individual would have the ability to provide support and guidance to the Department.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   High school diploma is preferred and preference will be given to applicants who have earned a degree from an accredited college. Experience: Requires two to three years of experience in a position involving public relations or customer service.   Two years experience in a position directly or indirectly associated with group health benefits preferred.   Ability to speak Spanish preferred. License(s): None Certification(s): None Computer / Typing: Professional: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: Under the direction of the Health Services Manager, this position’s primary function is to process referral requests. The responsibilities of the Referral Specialist include: data entry of referrals, verification of eligibility, gathering and updating of COB information, explanation of benefits to physician offices and collection of pertinent clinical information. The Referral specialist works closely with the Case Managers to provide appropriate utilization of resources, timeliness of treatment and quality of care for HTH members. The Referral Specialist does not make medical necessity determinations. Nature and Scope: Responsibilities of the Referral Specialist include :   1.        Maintains detailed records of information gathered and authorizations issued and extended: this is done by entry into the DST/Health Connect systems. 2.        Assists in identifying and data gathering for potential COB cases. 3.        Responsible for production of authorization letters to providers, members and facilities from the DST system. 4.        Participates in Provider Education regarding Health Services policies and procedures. 5.        Performs other duties as required to meet departmental goals.   Knowledge, Skills & Abilities: 1.      Excellent written and verbal communication skills. 2.      Ability to process large amounts of information. 3.      Ability to assess a situation, consider alternatives and choose the appropriate course of action. 4.      Working knowledge of managed care philosophy and familiarity with acronyms.   5.      Ability to work in a fast paced environment with constant interruptions. 6.      Ability to ICD-9 and CPT code diagnosis and procedures with a high level of accuracy. 7.      Strong organizational skills.   Under no circumstances shall Referral Specialist staff perform any activities related to the appeal management process other than: ·          Performance of review of service request for completeness of information ·          Collection and transfer of non-clinical data.   Such data may include demographic information, employer name, insurance information, date of surgery, physician name, facility name, etc. ·          Acquisition of structured clinical data in the form of medical records requests ·          Activities that do not require evaluation or interpretation of clinical information   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Graduation from an accredited Medical Assistant program preferred. Experience: Requires at least one year’s experience in data entry/computers and/or customer service. Medical terminology preferred. ICD-9 and CPT coding experience preferred. License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

  Position Purpose Under the supervision of the Respiratory Care Supervisor and or the charge, the Clinical Respiratory Therapist performs respiratory therapy procedures per protocol and those ordered by physicians to improve the cardiopulmonary conditions of patients from newborn to geriatric ages. Clinical Respiratory Therapist’s primarily work with those patients in the critical care units, adult general care, and pediatric general care, and may provide respiratory care at a secondary care sites consistent with the mission and obligations of Renown Health.   Nature and Scope This position is expected to integrate the respiratory care of the patient with other care providers to achieve desired results. They are responsible for the proper documentation of all patient records and department logs. In addition, they are responsible for keeping abreast of technological advances in applicable areas and are well versed in appropriate clinical applications. The Clinical Respiratory Therapist is accountable for the assessment, planning, implementation of care, and evaluation of Neonatal, Pediatric, Adolescent, Adult and Geriatric patients and families. They must demonstrate the ability to work with patient’s physical, motor/sensory adaptation, cognitive and psychosocial needs specific to the population being served, and meet standards of quality as measured by the Unit/Department age specific competencies. “Respiratory Care” means the treatment, management, diagnostic testing, control and care of persons with deficiencies and abnormalities associated with the cardiopulmonary system. The Clinical Respiratory Therapist has the authority to perform and evaluate respiratory care, initiate CPR, contact physicians, and perform all activities as assigned. Continuous comprehensive mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments, and making decisions. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. This position does provide direct patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.   Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.  Experience: 200241, 400241 Minimum 2 years experience of full-time Respiratory Care in a critical care setting.   410241, 400281 Minimum 2 years of full-time Respiratory Care experience License(s): Ability to obtain and maintain a State of Nevada Board of Medical Examiners Respiratory Care Practitioner License. Registered Respiratory Therapist (RRT) credential from the National Board of Respiratory Care required. Certification(s): 200241, 400241 Current AHA BLS certification required. AHA ACLS required before end of introductory period, and ongoing thereafter. PALS required before end of introductory period, and ongoing thereafter.   410241, 400281 Current AHA BLS certification required. ACLS required before end of introductory period, and ongoing thereafter. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. 

  Position Purpose: Under the direction of the Leader this position provides secretarial support to manage office functions and coordinate the day-to-day business activities of the above referenced. Nature and Scope: This position is responsible for communication, which is often of a confidential nature, and coordination of the day-to-day business activities for the Administrator and Administrative Department, as required.   The incumbent has daily internal contact with Renown Health System staff including corporate and hospital management and Administration along with their staff, physicians, vendors and other healthcare organizations, vendors and regulatory agencies.   The major challenges for this position are organization and communication, due to the wide diversification in areas of responsibility and the support necessary for the Administrator, including back-up support for various Directors/Managers.   In addition, the incumbent is challenged to provide scheduling of meetings, answer busy phones, arrange travel, prioritize responsibilities, maximize word processing and other office equipment, prepare financial, statistical and budgetary reports, and promote an efficient and productive office environment.     This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Preference will be given to applicants who have completed college or business school courses in secretarial science.   Experience: Minimum three years of responsible secretarial and computer experience.   Applicants with an office management background will be given preference.   Notary Public preferred. License(s): None. Certification(s): None. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

  Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

Position Purpose: The Clinical Laboratory Scientist performs laboratory analytical procedures on blood, body fluids, and tissue specimens.   The Clinical Laboratory Scientist is responsible for the technical accuracy, instrument operation, quality control, and result reporting per established policies and procedures. The Clinical Laboratory Scientist is accountable to ensure timely and accurate results are reported to the appropriate hospital staff and physicians in a courteous and professional manner.   Some support tasks will be required to maintain laboratory operations and may include specimen collection, sample handling, information system procedures, and customer support and procedure revisions when needed. Scheduling of hours may be changed, as company deems necessary. Nature and Scope: The Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages.     The incumbent must demonstrate the knowledge and skills necessary to provide quality and timely laboratory tests for inpatients and outpatients through appropriate organization of workload, completion of quality control procedures, proper specimen identification, and ensuring proper instrument/equipment operational status. Test results must be clearly reported to nursing and/or medical staff through direct communication or result entry by computer.   The incumbent must consider the age of the patient when performing testing and releasing results. Must be able to communicate with a diverse patient population and their family when performing special procedures. Behavior promoting positive customer service is expected at all times.   The incumbent reports results in the Laboratory Information System. Communicating delays in patients care and assisting with technical questions for clinical lab assistants, physicians and nurses is expected.   The incumbent must be knowledgeable of and observe all safety requirements in a laboratory and hospital setting.   Comprehensive knowledge must be maintained for all procedures that are required to be performed.   Competency in work related skills must be demonstrated annually.   This position does provide patient care. This position may require driving to other Renown patient testing centers as assigned by the Clinical Laboratory Supervisor. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements – Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Bachelor's degree required   to obtain and maintain Clinical Laboratory    Technologist licensure in the State of Nevada based on licensure criteria. Experience: Recent general clinical laboratory experience is preferred. License(s): Ability to obtain and maintain a State of Nevada Clinical Laboratory Technologist or Specialist license within 7 months from date of hire is required.   General Supervisor licensure is also acceptable and will supersede the Clinical Laboratory Technologist or Specialist licensure in an assigned discipline. Certification(s): none Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Knowledge of Laboratory Information Systems.

  Position Purpose:   The Emergency Department Trauma Technician (EDT) functions as a technician, supply aide, and unit clerk to support in the day-to-day operations of the Emergency Department (ED). The EDT works under the direct supervision of a registered nurse.   When functioning as a technician, the EDT will be asked to perform various technical procedures in the ED.   When functioning as a supply aide, the EDT is responsible to stock the ED with the required supplies, equipment, and instrumentation to ensure safe, effective patient care.     When functioning as a unit clerk, the EDT is responsible to perform clerical duties, act as unit receptionist, coordinate unit/patient schedules and activities, efficiently use the computer and telephone, and maintain an orderly and efficient nurses station. The EDT will interface with all guests, visitors, families and patients arriving into, or calling the ED. The incumbent provides directions and information as well as making appropriate referrals.   Nature and Scope: As a member of the ED team, the EDT provides technical skills and communicates effectively with supervisors, other ED staff, physicians, and ancillary staff.     This position does provide direct patient care.     The demands on this position are very dynamic due to rapid changes in medical procedures, technical knowledge, instrumentation, equipment, and policies and procedures. This position ensures that equipment is working properly before ED procedures, cares for equipment after procedure, and is responsible for reporting equipment that is not working properly or is broken. The position will also be responsible for transporting telemetry patients as well as receiving report from field emergency medical personnel.   Patient Care will include: physical assessments with documentation, BLS, performs phlebotomy, inserts peripheral IV access and administers standard intravenous solutions without additives.   Other related duties and flexible hours may be requested.   This position has the freedom to rotate work areas and duties as needed and/or directed.   The EDT must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensor, psychosocial, and safety appropriate to the neonatal, pediatric, adolescent, adult and geriatric patient population served and meet standards of quality as measured by the unit/department age specific competency standards.     Demonstrates behavior consistent with Renown Health Standards of Conduct. Demonstrates skills for performing technical duties that facilitate safe and effective patient care in the ED. Ability to interact and communicate effectively with the interdisciplinary health care team and with patients and families of differing socioeconomic, cultural and religious backgrounds. 4.        Ability to take direction from professional staff. 5.        Demonstrates the knowledge and skills necessary to provide care, based on physical, motor/sensory, psychosocial and safety appropriate to the age of the patients served        6.    Demonstrates UC and computer skills after appropriate orientation.         This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months Paramedic experience required. License(s): None Certification(s): Ability to obtain and maintain a State of Nevada Paramedic or EMT Advanced certification. Current BLS certification by American Heart Association standards required or Nationally Registered AEMT through the National Registry of EMTs. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.    

  Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

  Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

  Position Purpose: This position will act as a liaison between Hometown Health and its customers by handling inquiries, complaints, concerns, education and assisting those customers in utilizing the resources and services of Hometown Health.   This position identifies potential or existing service related or operational issues for the purpose of increasing customer retention and satisfaction.   Nature and Scope: Under the general direction of the Customer Services Manager and Customer Service Lead/Trainers, this position is responsible for keeping appropriate staff informed of customer opinions and viewpoints as well as needs.   The incumbent functions as a representative of Hometown Health to provide appropriate responses to its customers regarding Plan benefits to include, but not limited to eligibility, provider network, referral and authorization process, claims payment, as well as policies and procedures.    They will do so in a consistently service-oriented manner.   Exercises appropriate call back procedures on inquiries, complaints and e-mails needing review and additional follow up prior to providing responses.   Provides support to the Lead/Trainer positions.   In the event the Lead/Trainer or the Manager is absent, this individual would have the ability to provide support and guidance to the Department.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   High school diploma is preferred and preference will be given to applicants who have earned a degree from an accredited college. Experience: Requires two to three years of experience in a position involving public relations or customer service.   Two years experience in a position directly or indirectly associated with group health benefits preferred.   Ability to speak Spanish preferred. License(s): None Certification(s): None Computer / Typing: Professional: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

  Position Purpose Under the direction of the Program manager and the clinical supervision of the Medical Director, the Outpatient Oncology Counselor provides clinical services to persons with personal or interpersonal behavioral health and/or chemical dependency problems.    Nature and Scope The incumbent in this position must be able to work interdependently within a team framework and demonstrate an effective range of behavioral health and/or chemical dependency clinical treatment skills. The person must be able to use sound clinical judgment and demonstrate competency in group and individual therapy. The incumbent must be capable of efficient case load management including planning, setting priorities, and budgeting time to ensure smooth processes and completion of work in a timely manner. The incumbent assumes responsibility for documenting all significant patient contact in accordance with regulatory standards. When possible, the family or those significant to the patient care considered as part of planning, intervention and evaluation efforts of the therapist. The therapist coordinates care between other professionals as needed. This position is required to adhere to Renown Regional Scope of Practice for credentialing. This position does provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.   Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Masters of Social Work degree required. Experience: Requires three years experience as a licensed clinician. License(s): Ability to obtain and maintain a State of Nevada Licensed Clinical Social Work license.  Oncology Social worker (OSW) certification preferred. Certification(s): None Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

Position Purpose: Under the direction of the physician, the Medical Assistant/Patient Access Representative is accountable for assisting the providers in all back office procedures in Renown Medical Group, including Urgent Care. This position could be called upon to provide support to the front office if business needs dictate.   These responsibilities could include patient check in and checkout procedures. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed.      Nature and Scope: The Medical Assistant/Patient Access Representative is responsible for assisting the provider in all back office duties including but not limited to:   escorting the patient from the waiting room to the examination room promptly, taking vital signs as per guidelines, maintaining examination rooms' stock, documentation of all patient communications, preparing lab specimens for processing, filling out the necessary referral forms and keeping records of the same, scheduling patients for tests, returning phone calls in the order of importance and filing into patient charts to become part of a permanent record, and administering treatments and medications per provider order in accordance with established policies.   Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Mathematical skills. Experience: One (1) year experience in a physician office practice required. Multi-physician office practice experience highly preferred. CMA, RMA, EMT 1 or 90 days as a Renown MA Intern (with leadership approval) can substitute for the 1 year requirement.   License(s): Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment (excludes departments 200282, 530281, 530285, 530286, 530288, 530317, 530382, 530396, 530399, 530410, 530415, 530420, 530425, 530430, 530431, 530435, 800585 and corp 900) . Failure to apply for and/or receive license within 90 days will result in discharge. If incumbent has CLT (Clinical Lab Technologist) license, it will supersede the OLA and the OLA will no longer be required.   Certification(s): Current AHA BLS/CPR or ability to obtain within 90 days of employment required.   Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA) or EMT certification preferred. Some positions may require DOT and Non-DOT drug testing certifications. Employee will have 90 days from date of hire to obtain and maintain certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  Position Purpose:   The CDU Technician functions as a  technician and supply aide to support in the day-to-day operations of the Clinical Decision Unit (CDU). The tech also assists CDU patients with activities of daily living (ADL's).  The tech works under the direct supervision of a registered nurse. Nature and Scope: This position provides personal hygiene, mobility, safety and comfort to Adult and Geriatric patients as direct by the professional nurse. The incumbent must be knowledgeable of the uses of equipment specific to the area of employment. This position is responsible to annually demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, CPR and safe handling of hazardous materials.   When functioning as a supply aide, the tech is responsible to stock the CDU with the required supplies, equipment, and instrumentation to ensure safe, effective patient care.    The tech will interface with all guests, visitors, families and patients arriving into, or calling the CDU. The incumbent provides directions and information as well as making appropriate referrals.   As a member of the CDU team, the tech provides technical skills and communicates effectively with supervisors, other CDU staff, physicians, and ancillary staff.    The demands on this position are very dynamic due to rapid changes in medical procedures, technical knowledge, instrumentation, equipment, and policies and procedures.   Requires the ability to perform an EKG.  The CDU Technician performs phlebotomy once competency completed.   Other related duties and flexible hours may be requested.    The tech must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensor, psychosocial, and safety appropriate to the adult and geriatric patient population served and meet standards of quality as measured by the unit/department age specific competency standards.   The incumbent is further challenged to possess the ability to function efficiently, accurately, and pleasantly under pressure, identify and maintain priorities, and to simultaneously respond to requests from a variety of individuals while remaining courteous and professional.   This position does provide direct patient care.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:  Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Excellent written/oral communication skills required. Experience: Six months Emergency Medical Technician (EMT I) or CNA experience preferred. License(s): None Certification(s): Current BLS certification by American Heart Association standards required. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

  Position Purpose: This individual may provide therapeutic services to pediatric, adolescent, adult and geriatric patients; including their families/caregivers under the direct supervision of licensed Physical, Occupational and Speech and Language Pathology Therapists, Registered Nurses and Charge Nurses.   This position provides indirect and direct patient care within all federal and state regulatory guidelines. Nature and Scope: This position provides indirect and direct patient care within the rehabilitation environment.   The incumbent assists in the management of the physical environment including, but not limited to, cleaning of gym space and equipment, ordering of supplies, basic maintenance of equipment, patient scheduling, and clerical duties.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job.   It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: None required; Applicants with physical disabilities experience is preferred. License(s): No licensure required. Certification(s): BLS certification required. Computer / Typing: Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: The Contact Center Specialist can perform a variety of functions, including answering/routing of inbound calls, scheduling appointments, obtaining pre-authorizations for exams and procedures, processing referrals, coordinating post-appointment care, customer satisfaction, technical support, etc.   Specialists make an important contribution to customer satisfaction by providing a prompt, efficient and courteous service to all customers. The specialist makes no medical necessity decisions. Nature and Scope:   Incumbent will work in a fast-paced environment that uses several modes of communication, including telephones, chat, instant messaging and email.   Specialists must be proficient in a combination of these modes, depending on their responsibilities.   Specialists will handle inbound and outbound calls.   Incumbent will provide a variety of services to customers.   These include, but are not limited to: 1.        Answering and routing of inbound calls. 2.        Scheduling appointments for consultations, exams and procedures. 3.        Obtain pre-authorization for exams and procedures. 4.        Process provider referrals. 5.        Coordinate post-consultation exams and appointments. 6.        Provide technical support for patient-facing applications. 7.        Manage and resolve customer complaints. 8.        Digital imaging management 9.        Maintains detailed records of information gathered and authorizations issued and extended: this is done by entry into the DST Health Connect system/EPIC template. Udate and manage selected databases and directories. 10.     Assist in identifying and data gathering for potential COB cases 11.     Production of authorization letter to providers, memebers and facilities from DST system 12.     Participates in provider education regarding policies and procedures 13.     Processing requests for specialty, therapy or complex appointments and exams 14.     Coordinate resouces and schedules   Performs other duties as required to meet departmental goals.   A Specialist must have good interpersonal skills to understand customer' inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.   They must be able to learn quickly so they can acquire the service and product knowledge to answer customers' questions accurately.   Their work must be concise and accurate.   They must have good knowledge of telephone and computer systems so they can use call center systems efficiently.   Specialists must be able to identify and escalate priority issues appropriately.   The specialist makes no medical necessity decisions.   Specialists must aim to deal with customer's inquiries and requests on the first call and be willing to be flexible and think outside the box to meet the customers' needs.     The Renown Contact Center operates 24x7x365.   Specialists must be willing to work at the times required by department supervisors and managers, and some positions include evening, night, weekend and holiday hours.   Key competencies for this position include: 1.        Verbal and written communication skills. 2.        Listening skills. 3.        Problem analysis and problem solving. 4.        Customer service orientation. 5.        Organizational skills. 6.        Attention to detail. 7.        Good judgment. 8.        Adaptability 9.        Team work. 10.     Stress tolerance. 11.     Resilience. Under no circumstances shall the Contact Center Specialist peform any activities related to the appeal management process other than: 1.        Performance of review o sevice request for completeness of information 2.        Collection and transfer of non-clinical data. Such data my include demographic information, employer name, insurance information, date of surgery, physician name, facility name, etc. 3.        Acquisition of structured clinical data in the form of medical record requests 4.        Activities that do not require evaluation or interpretation of clinical information.     Minimum Qualifications:   Requirements - Required and/or Preferred Education: High school graduate. Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Good data entry and typing skills. Applicant must be able to work effectively with diverse groups of individuals as well as possess the ability to work well under pressure.   Previous experience in customer service positions or a medical office will be valuable. License(s): N/A Certification(s): N/A Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.     

Position Purpose: Under the direction of the Customer Service Manager, this position is accountable for the comprehensive review, research and resolution of appeals and grievances submitted by both members and providers.   This position is required to apply analytical and critical thinking when reviewing contract language, benefits and covered services in researching and providing an accurate and appropriate resolution in accordance with the Centers for Medicare and Medicaid Services (CMS) and the state of Nevada Division of Insurance.   The appeal and/or grievance can include, but is not limited to customer service, claims, referrals, eligibility and benefit issues.   This position is also responsible for compilation of such data as needed to identify areas for improvement, as well as keeping abreast of departmental issues and the need for revised/additional policies and procedures that will assist in the resolution of the appeal and/or grievance. Nature and Scope: The Appeals and Grievance Coordinator must be able to identify complex problems and provide a resolution as it pertains to appeals and grievances. This position will be responsible to keep overall service issues in mind while resolving individual cases. It will be their responsibility to keep management informed of the customer’s opinions and viewpoints relative to claims and service in general. They will be called upon to identify themes and/or trends related to service and recommend solutions to these issues.   This position will participate in the development of Standard Work to improve the quality and service to our customers.   In this process, they must utilize and apply Transformations Healthcare tools and principles.   This position must refer matters that involve problems that can develop negatively towards Hometown Health or matters affecting the department’s operating and capital budgets directly to Leadership.   This position has contact with all Hometown Health departments, members, employers, brokers and providers and high standards of courteousness, performance, diplomacy and respect for confidentiality are essential.   This position has access to clinical staff for clinical related questions or issues.   Licensed health professionals are on site as well as available via telephone and email.   The Appeals and Grievance Coordinator should exhibit the following traits:   ·          Strong customer service skills with the ability to provide service recovery immediately as needed. ·          Working knowledge of CMS regulations as they relate to a Medicare Advantage Plan. ·          Working knowledge of group, self-funded, individual and family and Medicare Supplement health insurance plans. ·          Working knowledge of medical billing practices to include, but not limited to medical terminology, CPT, ICD9/10, and HCPCS coding.   ·          The ability to communicate professionally and diplomatically, clearly and concisely, both verbally and in writing. ·          The ability to maintain confidentiality of medical and personal information of all customers. ·          The ability to ensure all goals and deadlines are met. ·          Demonstrated skills in problem identification, problem solving and process improvement.   Under no circumstances shall non-clinical appeal and grievance staff perform any activities related to the appeal and grievance management process other than: ·          Performance of review of service request for completeness of information ·          Collection and transfer of non-clinical data.   Such data may include demographic information, employer name, insurance information, date of surgery, physician name, facility name, etc. ·          Acquisition of structured clinical data in the form of medical records requests ·          Activities that do not require evaluation or interpretation of clinical information   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   Bachelor’s degree an accredited college or university .   (Equivalent experience may substitute for education on a one year experience to one year education basis). Experience: Two years experience in customer service or claims adjudication within the   health care or health plan environment. License(s): None Certification(s): Certified Coding Specialist is preferred. Computer / Typing: Professional: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose This position is accountable to perform clerical duties, act as unit receptionist, coordinate unit/patient activities with other departments via proper use of the computer and telephone, and maintain an orderly and efficient nursing station.   Nature and Scope This position has internal contact daily with personnel from all departments for the purpose of assisting with unit patient flow and requisitioning medical supplies. This position also has contact with physicians, nurses, visitors and patients.   This position is further challenged to maintain accuracy in transcribing orders complicated by difficulty in reading the physician's orders; communicate effectively with different types of people; function efficiently under pressure and stress and be able to identify and maintain priorities; respond to simultaneous requests from many people and remain courteous and tactful.   The incumbent assists in procedures to facilitate the proper documentation of the patient care systems from admission through discharge. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   When necessary, will sit with patients on Suicide/Behavioral watch to prevent harm to themselves or others.   This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.     Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School diploma or equivalent preferred. Experience: Prior receptionist skills preferred License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: The primary responsibility for this position will vary and may include any (or a combination of all) of the following: 1.        Under the direction of department leadership (or CLS designated in charge), proficiently collects blood specimens in a timely manner as specified by laboratory policies and procedures and in accordance with federal and state regulations.   2.        Under direction of department leadership (or CLS designated in charge), proficiently receive, prepare, process and store samples for testing; this includes properly tracking and delivering of samples to appropriate departments.   Must prepare shipments for, and interact with reference lab. 3.        Uses the laboratory information system to determine test status and keep nursing personnel informed to assist in and expedite patient care.   4.        Other support tasks include telephone answering, non-blood specimen collections, special procedures, customer support, and any clerical duties required. 5.          May perform twelve-lead EKG's (400288 only)   Duties listed above may provide support for a 24-hour/7-day a week operation to aid the physician in the diagnosis and treatment of patients.   The incumbent is expected to be technically proficient at all times in a variety of stressful and challenging situations such as a trauma or a code blue situation (depending on location).   Technical proficiency includes, but not limited to venipuncture, capillary collections, arterial collections, pediatric patients and critical care patients.   The following may be expected depending on incumbents home cost center or location working:   Perform all registration, scheduling, order entry and reception functions and may float to various lab sites within the health system.   This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.   This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry.   Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible.   This position may require driving company vehicles in order to render laboratory services to Renown Health patients.   Scheduling of hours may be changed, as company deems necessary.   Cover "on-call" hours as requested. Nature and Scope: Renown Health Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages.     This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient care through assessment, planning, implementation, and evaluation of neonatal, pediatric, adolescent, adult, and geriatric patients and families.     The major challenge in this position is to perform and ensure quality and timely specimen collection, specimen transport, specimen preparation, computer entry, reception, telephone answering, report handling, and many other miscellaneous clerical duties.   Customer service expectations are surpassed through appropriate use of interpersonal skills, organization of workload, observation of all policies, control procedures, proper patient identification, and proper attention to personal appearance.   Patient issues (concerns, problems, requests) must be clearly reported to nursing and/or medical staff through direct communication.   Must be able to communicate with a diverse patient population and their family when performing bedside procedures.   Must be able to approach and interact with customers in an age appropriate manner at all times.   Positive customer service behaviors are expected at all times.   Responsible for training students, mentoring new personnel, and honing the skills of laboratory assistants at Levels I and II.   Training will be conducted via departmental orientation and training protocols.   Must be knowledgeable of and observe all safety requirements in a laboratory and hospital.   A comprehensive knowledge must be maintained in all procedures for which performance is required. Competency in work related skills must be demonstrated annually.   Incumbents working in a Healthy Tracks facility will gather and obtain additional information and accurately document the data for Healthy Tracks reporting.  If a patient presents with a Healthy Tracks requisition incumbent will be trained and responsible for gathering the following data in addition to drawing the patient: ü   Patients vitals ü   Limited patient history ü   Weight ü   Waist circumference ü   Height   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews.   Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: ·          Obtaining and accurately entering demographic, clinical, financial information into the computer system.   ·          Explaining and obtaining signatures on admission, clinical and financial forms ·          Collecting accident information ·          Identifying all insurance payer sources ·          Identifying payer order sequence ·          Verifying insurance eligibility ·          Obtaining insurance notification ·          Charge order entry processing ·          Determining estimated cost for services being rendered ·          Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. ·          Documenting all information collected timely and in accordance with department requirements.   Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies.   The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   This position has the authority to solve problems following established company guidelines.   Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.  

Position Purpose: Under the direction of the Customer Service Manager, this position is accountable for the comprehensive review, research and resolution of appeals and grievances submitted by both members and providers.   This position is required to apply analytical and critical thinking when reviewing contract language, benefits and covered services in researching and providing an accurate and appropriate resolution in accordance with the Centers for Medicare and Medicaid Services (CMS) and the state of Nevada Division of Insurance.   The appeal and/or grievance can include, but is not limited to customer service, claims, referrals, eligibility and benefit issues.   This position is also responsible for compilation of such data as needed to identify areas for improvement, as well as keeping abreast of departmental issues and the need for revised/additional policies and procedures that will assist in the resolution of the appeal and/or grievance. Nature and Scope: The Appeals and Grievance Coordinator must be able to identify complex problems and provide a resolution as it pertains to appeals and grievances. This position will be responsible to keep overall service issues in mind while resolving individual cases. It will be their responsibility to keep management informed of the customer’s opinions and viewpoints relative to claims and service in general. They will be called upon to identify themes and/or trends related to service and recommend solutions to these issues.   This position will participate in the development of Standard Work to improve the quality and service to our customers.   In this process, they must utilize and apply Transformations Healthcare tools and principles.   This position must refer matters that involve problems that can develop negatively towards Hometown Health or matters affecting the department’s operating and capital budgets directly to Leadership.   This position has contact with all Hometown Health departments, members, employers, brokers and providers and high standards of courteousness, performance, diplomacy and respect for confidentiality are essential.   This position has access to clinical staff for clinical related questions or issues.   Licensed health professionals are on site as well as available via telephone and email.   The Appeals and Grievance Coordinator should exhibit the following traits:   ·          Strong customer service skills with the ability to provide service recovery immediately as needed. ·          Working knowledge of CMS regulations as they relate to a Medicare Advantage Plan. ·          Working knowledge of group, self-funded, individual and family and Medicare Supplement health insurance plans. ·          Working knowledge of medical billing practices to include, but not limited to medical terminology, CPT, ICD9/10, and HCPCS coding.   ·          The ability to communicate professionally and diplomatically, clearly and concisely, both verbally and in writing. ·          The ability to maintain confidentiality of medical and personal information of all customers. ·          The ability to ensure all goals and deadlines are met. ·          Demonstrated skills in problem identification, problem solving and process improvement.   Under no circumstances shall non-clinical appeal and grievance staff perform any activities related to the appeal and grievance management process other than: ·          Performance of review of service request for completeness of information ·          Collection and transfer of non-clinical data.   Such data may include demographic information, employer name, insurance information, date of surgery, physician name, facility name, etc. ·          Acquisition of structured clinical data in the form of medical records requests ·          Activities that do not require evaluation or interpretation of clinical information   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   Bachelor’s degree an accredited college or university .   (Equivalent experience may substitute for education on a one year experience to one year education basis). Experience: Two years experience in customer service or claims adjudication within the   health care or health plan environment. License(s): None Certification(s): Certified Coding Specialist is preferred. Computer / Typing: Professional: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the direction of the department leadership, this employee will sit with patients on Suicide/Behavioral watch to prevent harm to themselves or others. Nature and Scope: This position is responsible to conduct a watch in a patient's room to prevent harm to the patient or others.   The incumbent will be required to assist nursing staff in a timely and consistent manner.   The incumbent must possess ability to communicate with patients and families in a caring and professional manner.   The incumbent must possess a polite, positive attitude while dealing with customers of all ages, social, cultural, and economic backgrounds.   Incumbent must demonstrate the ability to work with Neonatal, Pediatric, Adolescent, Adult, and Geriatric patient's needs specific to the population being served, and meets standards of quality as measured by the Department age specific competency standard.   The incumbent must be able to function interdependently in a high-intensity atmosphere and make appropriate decisions relative to personal and patient safety.   The incumbent must demonstrate the desire to promote a healing and caring environment.   This position does not provide patient care.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Patient/healthcare related experience preferred. License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.     

  Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

  Position Purpose:   This position is accountable for providing quality Occupational Therapy services at Renown Health under the supervision of the Therapy Supervisor, Manager and; ultimately, the Director of Rehabilitation Therapies.   This individual provides comprehensive occupational therapy services to pediatric, adolescent, adult and geriatric patients in acute inpatient, post-acute Rehabilitation, Home Care, Skilled Nursing, and/or Hospice settings; including their families/caregivers.   Services include, but are not limited to comprehensive evaluation and treatment of self-care activities, ADL skills, and community reintegration.   Nature and Scope:   This position provides direct patient care ,   provides input to the interdisciplinary team regarding ongoing patient care, as well as comprehensive discharge planning.   Therapist is expected to provide services interchangeably among "like facilities."   For example, acute care staff may float between inpatient hospital settings, while post-acute staff may provide services within various post-acute facility settings based upon census and business needs.   The incumbent must provide optimal patient care through assessment, planning, implementation and evaluation of pediatric, adolescent, adult and geriatric patients and families.   This position conducts evaluations, develops appropriate plan of care, and provides occupational therapy services through time of discharge.   At times, this position may be asked to participate in program development and outcome measurements in the clinical setting.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job.   It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   Recent graduates who have applied for the registration examination may be considered for provisional appointment. Experience: Applicants with physical disabilities experience, specialty certification or experience in one or more specialty areas are preferred. License(s): Ability to obtain and maintain a State of Nevada Occupational Therapy License. Certification(s): Current CPR certification by The American Heart Association standards.   AOTA Geriatric Certified Specialty certification preferred for Skilled Nursing, Home Care, and/or Hospice therapists. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.   

  Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

  Position Purpose: Under the supervision of the unit manager or nurse on duty, as defined by the Nevada State Board of Nursing, this position is responsible to provide or assist in activities of daily living, as well as emotional support to Pediatric, Adolescent, Adult and Geriatric patients. Direct supervision means direction given by the Manger or nurse on duty who is periodically available as the site where care is provided to a patient or available for immediate assistance. Nature and Scope: This position provides personal hygiene, mobility, safety and comfort to Pediatric, Adolescent, Adult and Geriatric patients as direct by the professional nurse. The incumbent must be knowledgeable of the uses of equipment specific to the area of employment. This position is responsible to annually demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, CPR and safe handling of hazardous materials.   Decisions referred to the manager or RN on duty include: information to and orders from the physician, administration of medication and IV's, formulation of the patient care plan, the performance of nursing procedures and resolution of any unusual circumstances not included in current policies and procedures or standards of care.   This position is challenged to maintain accuracy; communicate effectively with different types of people; function effectively under stress; and the ability to identify and maintain priorities while responding simultaneously to requests from different people. This position is also challenged to remain courteous and tactful at all times.   The incumbent assists in procedures to facilitate the proper documentation of the patient care from pre-admission to discharge. The incumbent must be familiar with standard operating procedures in ancillary departments to schedule diagnostic tests and treatment without conflict. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   Incumbent responsible for other duties as assigned.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months CNA experience preferred. License(s): For the Following Cost Center(s) 205351 Valid CA or NV Driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Current auto insurance. Certification(s): AHA BLS certification. Ability to obtain and maintain a State of Nevada CNA certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

  Position Purpose: Under the supervision of the manager/supervisor and direction of lead caregiver, cooperatively provides a quality environment in which to care for children under the Resources for Infant Educating (RIE) philosophy and NAEYC developmentally appropriate practices.   The incumbent's main responsibilities include:   meeting the daily needs of the children, maintaining the necessary and appropriate routines; using age appropriate classroom curriculum and management practices; daily conversations and conferences with parents regarding their child; modeling behavior for and supporting coworkers; and providing coworkers and parents with informational training sessions.   Nature and Scope: The major challenges to this position include: caring for children following the RIE and learning through play philosophies; showing acceptance and flexibility to meet the needs of individual children and parents; diplomacy with parents regarding the care of their child; awareness of daily fluctuating classroom ratios; and acceptance of and cooperation with coworkers unique talents and teaching techniques within the program philosophy.   This position has the authority to communicate with parents on a daily basis regarding the child's well being, nutrition, general health, etc. Follow discussion and approval of the manager/supervisor, lead, and caregiver, this position has authority to communicate with parents regarding a specific behavioral or developmental problem. This position can explain, instruct, or assign work to co-workers within their designated classroom.   Other related duties and overtime may be required.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Requires the ability to obtain 15 children care training hours per licensing year, with a minimum of 12 child development hours to be obtained upon hire as per Department of Social Services requirements. Applicants with an Associate degree in Early Childhood Education or a CDA are preferred. Experience: Requires one year of verifiable experience as a teacher/caregiver in a program related to the care of children less than 5 years of age. License(s): Eligible to receive and maintain a current Sheriff's Card for Child Care by the 1st day of employment. Certification(s): CPR within 3 months of hire date. First Aid within 3 months of hire date. Attendance at a Child Abuse and Neglect Workshop within 3 months of hire date. TB skin test or chest X-ray as required. Attendance at an Infectious Disease Workshop within 3 months of hire date. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

Position Purpose:   This position performs a variety of complex duties involved in the receipt of incoming phone calls, radio traffic, multiple alarm systems and dispatching and documenting calls for security, guest services, patient transport, environmental services, plant operations, maintenance, fire, resuscitation, hazardous materials spills, traumas, infant/child abduction, weather related emergencies and other emergency/life threatening responses.   The Support Services Dispatcher coordinates all emergent and non-emergent responses for all Renown Health sites where security personnel and/or security systems are located.   In addition, this position monitors emergency system enunciators, security surveillance cameras, various alarm systems and performs other related duties as required, which may include overflow telephone response after-hours. This position also coordinates and prepares written documentation as required for communications, verbal and electronic.   Nature and Scope: The Support Services Dispatchers keeps current on multiple alarm system computer operations and surveillance systems. Monitors and responds to code and alarm systems including fire, resuscitation, gas, elevator, video recorder alarms, silent alarms and other related systems. This position monitors and responds to the integrated closed circuit television system and access control system. This requires detection, computer manipulation and input while simultaneously coordinating the response by appropriate staff (security, guest services, patient transport, code teams, etc). Staying current on software updates, alarm point inputs and system override procedures. Radio dispatch emergent and non-emergent traffic for Renown Health facilities, and various other special projects and locations. Telephonic contact with fire, police, and emergency agencies. Handle after-hours incoming calls from public concerning emergency situations.   The critical systems and telephones must be monitored on a seven day, twenty-four hour basis: therefore Support Services Dispatchers are required to work all shifts, including holidays, weekends and overtime as required. All employees are subject to being called in and therefore must maintain a telephone number or have another mechanism available for contacting them. Missed time cannot be made up; attendance and punctuality are a must.   Coordinates system-wide responses during emergencies/codes. Coordinates repair of all security related life safety systems.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: One-year previous dispatching experience with emergency life safety systems and working knowledge of radio communication equipment is preferred. License(s): None Certification(s): None Computer / Typing: Typing/Computer proficiency – basic knowledge/capability for typing and operation of dispatch center computers. Must possess the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  Position Purpose: This position is responsible for processing actions related to compensation and benefits administration.   This position coordinates and responds to eligibility and questions related benefit programs, including leave administration. The incumbent ensures that all data is correct and complete before entering into the HR/Payroll System and that all data is entered in a timely manner.   Nature and Scope: The compensation position is responsible for entering all compensation changes, which includes pay for performance and competitive pay increases, employee status changes and terminations.   This position may assist in various projects as assigned to help maintain the compensation structure. These projects could include participating in wage surveys, analyzing current compensation processes and providing recommendations to the Compensation Analyst. Acts as liaison between HR Business Partners and department leaders to ensure all compensation questions and concerns are resolved promptly.   The benefits position is responsible for responding and resolving eligibility and enrollment inquiries about employee benefit programs, including medical/vision/pharmacy, dental, long-term and short-term disability, employer-paid life/accidental death & dismemberment, dependent life, supplemental life/accidental death & dismemberment, retirement programs, flexible spending accounts, leave administration and any other benefit program implemented by Renown Health. Must act as liaison between carriers and employees in order to effectively resolve problems concerning claims or enrollment issues.   This role requires efficient decision-making and coordination of conflicting workload priorities.   The incumbent must be able to perform the functions quickly and accurately.   The incumbent may be required to perform other related duties and work overtime.   Must respond to employee and management requests in a timely manner, keep aware of current regulations and policies and procedures, process changes in an accurate and timely manner, and be proficient with applicable computer programs used to maintain data files and generate reports.     The incumbent is in a position of extremely high visibility to employees, outside agencies, and is frequently called upon to make written or oral presentations when necessary.   High standards of courtesy, performance, human relations skills, and personal appearance are required. May be required to consult with legal counsel on some occasions.   The major challenge to this position is handling large volumes of detailed work while maintaining a high level of accuracy within established deadlines and is subject to numerous interruptions. The position must be able to handle questions and problems in an empathetic, professional, and effective manner.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Experience in Human Resources required. Previous experience in a similar role will be given preference.   License(s): None. Certification(s): Certified Benefits Professional (CBP) and/or Certified Compensation Professional (CCP) or other Human Resources professional certification preferred. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

  Position Purpose: This position is responsible for providing timely preparation and distribution of medications and IV solutions within the hospital in conjunction with established guidelines, policies and procedures, and statutory requirements.   Nature and Scope: The incumbent is expected to provide optimal patient care by recognizing differences in drug therapy (i.e drug, dose & frequency) in pediatric, adolescent, adult, and geriatric patients.   Intra-departmental activities, such as inventory ordering and billing procedures, can be done without the direct supervision of the pharmacist. Incumbent is challenged to assist the pharmacist in the timely and accurate distribution of medications.   Questions involving medication use or therapeutics must be referred to the pharmacist and good judgment is required when other types of information is provided by the technician.   The incumbent is responsible for entering medication orders into the pharmacy computer system; this involves maintaining and updating the patient pharmacy profile; discrepancies, interactions for outpatient prescriptions and all therapeutic questions are to be referred to the pharmacist.   The incumbent prepares medication cassettes and delivers to nursing units throughout the hospital (inpatient only).   The incumbent is expected to pull, prepare and label medications based on the orders entered by a pharmacist. The incumbent pulls and delivers medications for automated dispensing machines.     The incumbent is challenged to assist in the training of new technicians.   The incumbent will be required to work varying shifts and days to meet the needs of the department which operates 24 hours a day, 7 days a week (Cost Center 200 only).   Overtime may be required. The incumbent is expected to attend on a regular basis staff meetings, technician meetings, etc.   In addition to being competent to work in the inpatient & outpatient environments, incumbent is expected to be trained and have the ability to work in multiple areas. This position fills inpatient/outpatient medication orders and must maintain general pharmacy knowledge, knowledge of medications, medication dosage forms, and trade and generic names. Thorough knowledge in preparation of sterile parenteral products using proper aseptic technique, knowledge of pharmaceutical calculations, proper product labeling, and product reconstitution procedures.   Thorough understanding of medication order procedures involving the pharmacy computer system. Demonstrates interpersonal skills to maintain effective communication with co-workers, other hospital employees, patients and visitors.   Working knowledge of Renown Health and specific departmental policies and procedures, as well as state and federal laws regarding pharmacy.   The incumbent may perform other duties as assigned.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Prefer high School Diploma, (or equivalent), proficient math skills. Experience:   Specialized training is encouraged, and can be enhanced by completion of a recognized Pharmacy Technician training program or 1 year prior experience in a hospital or community pharmacy. License(s): Registered by the Nevada State Board of Pharmacy.    Recognized Pharmacy Technician training program, and/or are nationally certified (CPhT) preferred. Certification(s): Completion of a recognized Pharmacy Technician training program or have national certification preferred. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Typing:   30 wpm.     

Position Purpose: Under the direction of the physician, the Medical Assistant/Patient Access Representative is accountable for assisting the providers in all back office procedures in Renown Medical Group, including Urgent Care. This position could be called upon to provide support to the front office if business needs dictate.   These responsibilities could include patient check in and checkout procedures. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed.      Nature and Scope: The Medical Assistant/Patient Access Representative is responsible for assisting the provider in all back office duties including but not limited to:   escorting the patient from the waiting room to the examination room promptly, taking vital signs as per guidelines, maintaining examination rooms' stock, documentation of all patient communications, preparing lab specimens for processing, filling out the necessary referral forms and keeping records of the same, scheduling patients for tests, returning phone calls in the order of importance and filing into patient charts to become part of a permanent record, and administering treatments and medications per provider order in accordance with established policies.   Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Mathematical skills. Experience: One (1) year experience in a physician office practice required. Multi-physician office practice experience highly preferred. CMA, RMA, EMT 1 or 90 days as a Renown MA Intern (with leadership approval) can substitute for the 1 year requirement.   License(s): Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment (excludes departments 200282, 530281, 530285, 530286, 530288, 530317, 530382, 530396, 530399, 530410, 530415, 530420, 530425, 530430, 530431, 530435, 800585 and corp 900) . Failure to apply for and/or receive license within 90 days will result in discharge. If incumbent has CLT (Clinical Lab Technologist) license, it will supersede the OLA and the OLA will no longer be required.   Certification(s): Current AHA BLS/CPR or ability to obtain within 90 days of employment required.   Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA) or EMT certification preferred. Some positions may require DOT and Non-DOT drug testing certifications. Employee will have 90 days from date of hire to obtain and maintain certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: Under the immediate supervision of the Supervisor, Distribution Center, this position establishes and maintains inventory control of all medical and operational supplies as well as the receipt and tagging of supplies and equipment within the Distribution Center on the materials management computer system.     Not filling this position could result in stock outs and potentially jeopardize patient care.   Nature and Scope: This position orders and distributes via the materials management computer system, all stock supplies to all entities within the hospital.   This position has the authority to change par levels and product information regarding all stock items.   Incumbent works directly with Purchasing Department personnel in determining specific stock procurement information. This position is also directly responsible for ensuring the integrity of the inventory database of the materials management computer system.   This position also responds to emergency supply or medical record orders both during and after hours.   Decisions or actions, which must be referred to the Supervisor, include any critical procedural changes, and communications with user departments or Clinical areas that are of a sensitive or confrontational nature.             The incumbent will also facilitate new product evaluates and make recommendations to management staff along with providing reports regarding costs and usage as requested.   This position is also responsible for pulling transfers of stock supplies.   Incumbent must have a thorough working knowledge of all supplies and products used and the ability to communicate in a professional manner with all contacts and customers.   Incumbent will be responsible for monitoring receiving and medical record workloads and be capable of picking, packing, and delivering orders throughout the health system.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Prefer 1-2 yrs secondary education or equivalent experience. Experience: One year inventory control or materials management experience preferred. Knowledge of medical terminology preferred. License(s): None Certification(s): None Computer / Typing: Microsoft office, Computer based materials management system, preferred. Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.     

Position Purpose: The Sandwich Artist® greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position. Nature and Scope: This position is challenged with providing quick and efficient service while still providing quality food and maintaining a pleasant attitude.   The incumbent also is responsible for order taking and cashiering.   The incumbent has the authority to satisfy customer requests within the guidelines, and act as necessary to keep the area clean.   Decisions that must be referred to the supervisor/manager include what items to serve, any equipment failure, and complaints from customers, scheduling, and any problems with co-workers.   In addition, this position is responsible for: 1. Develops enthusiastically satisfied customers all of the time. •  Welcomes and connects with every customer. •  Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. •  Customers creates opportunities for customer to interact with the product. •  Responds to customer needs and says thank you to every customer. •  Demonstrates the "Just Say Yes" behavior by taking care of customer needs. 2. Provides a quality product consistently for all customers •  Prepares Subway products to standards. Prepares food neatly, according to formula, and in a timely manner. •  Follows health, safety and sanitation guidelines for all products. 3. Maintains Quality store operations •  Follows store policy and procedures for operational flow at each station. •  Follows standards for merchandising, stocking, rotating and storing products. •  Performs cleaning tasks in accordance with the duty rosters and cleaning standards and works as a store team member. •  Presents oneself professionally and demonstrates clear communication. 4. Contributes to store profitability •   Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift. •  Follows inventory stocking and recording guidelines. •  Contributes to store goals for increasing sales and improving profits. 5. Takes responsibility to learn all aspects of the Sandwich Artist position • Demonstrates a complete understanding of menu items and explains them to guests accurately • Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from    guests and makes change. • Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift. • Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up. • Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning. • Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual. • Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual . • Performs light paperwork duties as assigned. • Completes University of SUBWAY®courses as directed This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Previous food sales experience preferred.   Point of Sale experience preferred. License(s):   Certification(s):   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

  Position Purpose:   Under the direction of the Nurse Manager, this position provides optimal patient care utilizing knowledge and skills within the context of the nursing process.   The incumbent is accountable for individualized patient outcomes over an entire episode of care.   The incumbent provides comprehensive nursing services to adolescent, adult and geriatric patients, including their families/caregivers. Nature and Scope: This position is challenged to diagnose and treat human responses to health problems.   The incumbent must provide optimal patient/resident care through assessment, planning, implementation, and evaluation of adolescent, adult, and geriatric residents and families.   Demonstrates the cognitive and psychosocial needs specific to the population to be served and meets standards of quality as measured by the unit/department age specific competency standards.   This position requires a scientific knowledge base and ongoing growth and learning.   When possible the family or those significant to the family are considered as part of the assessment, planning, intervention and evaluation efforts of the Registered Nurse (RN).   The RN coordinates care between other professionals as needed.   Intensive continuous mental effort is required to provide optimal safe patient care and the same mental effort is required when interacting with internal and external contacts, exercising judgments and making decisions.   This position does provide patient care.   Bibliography:   1.      Code of Ethics for Nurses With Interpretive Statements, American Nurses Association Publication Edwards, DuAnne; The Synergy Model: Linking Patient Needs to Nursing Competencies, Critical Care Nurse; Vol. 19, No. 1, February, 1999 Magnet Recognition Progress, Recognizing Excellence in Nursing Service - Healthcare Organization Instruction and Application Process Manual, American Nurses Association Credentialing Center; Washington, DC, 2002, pp. 134, 135, 127. Nurse Practice Act, Nevada Revised Statutes, Chapter 632, NAC, Chapter 632 .   Nevada State Board of Nursing, September, 2002. Nursing:   Scope and Standards of Practice , American Nurses Association Publication.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. Experience:   License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Certification(s): Current BLS certification by The American Heart Association standards. Other Specific Department Required Certificates:   Employees will obtain the extra certifications within six months, unless otherwise specified, of being hired or transferring into the department that requires the additional certificates.   ACLS per The American Heart Association standards Required for Departments: 200112, 200119, ,200132, 200150, 200151, 200202, 200205, 200208, 200251, 200253, 200255, 200261, 200265, 200276, 200323, 200325, 200326, 200340, 200341, 400111, 400125, 400131, 400151, 400201, 400202, 400251, 400253, 400255, 400276, 400326, 400329, 400340, 900256   NRP Required for Departments: 200206, 200171, 200174, addition to BLS & RN   PALS per The American Heart Association standards Required for Departments: 200179, 200202, 200205, 200341, 400202, 400340 (Pre-Op and PACU RNs only), 400341, 900256   ENPC or PALS per The American Heart Association standards Required for Departments: 200326, 400326 within one year of being hired or transferring to the department in addition to ACLS, BLS & RN   TNCC Required for Departments:   200323, 200326 within 18 months of being hired or transferring to the department, Transfer Nurse Advanced Trauma Course (TNATC) will be accepted in lieu of TNCC.     OCN certification preferred: 200113Chemotherapy/Biotherapy training per ASCO standards within 6 months of hire required for department: 200113   RNFA:   RN may perform in the capacity of a first assist if he or she is a graduate of an accredited school of Nursing, Completion of a RNFA program that includes didactic and supervised clinical practice, is based on AORN's core curriculum for the RNFA 200201, 400201, 200340   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.       

  Position Purpose: This position will act as a liaison between Hometown Health and its customers by handling inquiries, complaints, concerns, education and assisting those customers in utilizing the resources and services of Hometown Health.   This position identifies potential or existing service related or operational issues for the purpose of increasing customer retention and satisfaction.   Nature and Scope: Under the general direction of the Customer Services Manager and Customer Service Lead/Trainers, this position is responsible for keeping appropriate staff informed of customer opinions and viewpoints as well as needs.   The incumbent functions as a representative of Hometown Health to provide appropriate responses to its customers regarding Plan benefits to include, but not limited to eligibility, provider network, referral and authorization process, claims payment, as well as policies and procedures.    They will do so in a consistently service-oriented manner.   Exercises appropriate call back procedures on inquiries, complaints and e-mails needing review and additional follow up prior to providing responses.   Provides support to the Lead/Trainer positions.   In the event the Lead/Trainer or the Manager is absent, this individual would have the ability to provide support and guidance to the Department.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   High school diploma is preferred and preference will be given to applicants who have earned a degree from an accredited college. Experience: Requires two to three years of experience in a position involving public relations or customer service.   Two years experience in a position directly or indirectly associated with group health benefits preferred.   Ability to speak Spanish preferred. License(s): None Certification(s): None Computer / Typing: Professional: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

  Position Purpose:    This role is responsible for managing the operational, financial, quality and regulatory compliance of multiple physician practices. Nature and Scope:   The Area Practice Manager works collaboratively with Providers, Practice Managers, Practice Supervisors and staff, Renown Medical Group leadership, Renown Medical Group support services and Renown hospital leadership to ensure the successful operation of high quality, efficient office practices.  This position ensures the implementation and adoption of best operational practice, monitors clinical compliance such as OSHA and CLIA, and is responsible for analyzing financial data and budgets in order to make informed recommendations for continuous improvement.  The Area Practice Manager must be able to successfully communicate across a wide spectrum of audiences, lead change initiatives, have strong financial and organizational skills and be able to function effectively with multiple priorities.    The responsibilities include but not limited to the following areas:   Accountability and thinks strategically: Champions innovation and supports change Promotes continuous learning and employee development Develops vision for market and executes plans to achieve vision Shapes strategy for growth and executes plans to achieve growth goals Create and execute plans to support the acquisition of additional practices and providers Problem solving and addressing issues raised by physicians, employees and patients Marketing the practice in the local community Provide leadership and development for team of practice managers Full profit and loss responsibility of the market including revenue, expenses and budgeting Provides excellent service to all customers: Exemplifies excellent customer service towards patients, families, visitors, volunteers, physicians and co-workers Demonstrates courtesy, compassion and respect Communicates with all customers (internal and external) in a positive and professional manner Operational best practices and service excellence standards Implements and maintains best practice operations through evaluation of resource utilization, clinic flow, and Epic System integration Supports physicians in achieving Best in Class scorecard targets related to clinical quality Supports each practice in achieving patient satisfaction goals Supports each practice in achieving employee engagement goals Responsible for hiring and evaluating office managers with input from practice physicians Ensures compliance with all regulatory guidelines and agencies Continually evaluates operations, analyzes processes and initiates changes Supports the ongoing provider utilization of Epic Financial Management: Develops budget plans in alignment with Renown Medical Group goals Responsible for efficient, accurate, and prudent financial management of assigned practices, adhering to the annual budget Compiles data, analyzes, and makes recommendations for increasing profitability of assigned practices including ROI for new investment opportunities Monitors monthly revenues and expenses, in part by maintaining cost-effective personnel and supply utilization Develops and implements cost-effective policies and procedures for all operational areas Meets regularly with physicians and Healthcare Center Managers to review physician compensation results, financial performance and discuss operational issues Meets monthly and ensures A/R management in collaboration with Director, MSO to identify MSO reimbursement trends and opportunities.   This position does not provide direct patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Bachelor's Degree required or management experience in a related field may be substituted for undergrad requirement on a year for year basis.  MHA or MBA strongly preferred. Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Minimum two (2) years administrative management experience, preferably in a healthcare environment or related field, or experience in finance or business development in a healthcare institution. License(s): None Certification(s): None Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

  Position Purpose: This job contributes to Starbucks success by ensuring our service and store standards are met. We do this by providing customers with prompt service, quality beverages and products. Starbucks and partners will experience a friendly, upbeat and clean atmosphere.   This position also performs additional responsibilities needed to help the store manager with daily operating procedures, such as maintaining quality store operations, and maximizing financial contributions .   In addition the lead will be responsible for ordering supplies/product, tip allocation, opening/closing cash procedures, and deposits. This position does not provide patient care. Nature and Scope: This position is challenged with providing quick and efficient service while still providing quality beverages and maintaining a pleasant attitude. The incumbent provides a variety of beverage services, including preparing packaged sandwiches and salads to the organization's specifications.   The incumbent also is responsible for order taking and cashiering.   The incumbent has the authority to satisfy customer requests within the guidelines, and act as necessary to keep the area clean.   Decisions that must be referred to the supervisor/manager include what items to serve, any equipment failure, and complaints from customers, scheduling, and any problems with co-workers.   In addition, this position is responsible for: 1. Develops enthusiastically satisfied customers all of the time. •  Welcomes and connects with every customer. •  Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. •  Offers customer demonstrations and samples using brewing equipment. •  Customers creates opportunities for customer to interact with the product. •  Responds to customer needs and says thank you to every customer. •  Demonstrates the "Just Say Yes" behavior by taking care of customer needs. 2. Provides quality beverages consistently for all customers •  Prepares Starbucks beverages to standards. •  Follows health, safety and sanitation guidelines for all products. 3. Maintains Quality store operations •  Follows and leads others to follow store policy and procedures for operational flow at each station. •  Follows and leads others to follow standards for merchandising, stocking, rotating and storing products. •  Performs   and leads others to complete cleaning tasks in accordance with the duty rosters and cleaning standards and works as a store team member. •  Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions. •   Places and adjusts orders to meet trade patterns. •  Performs special projects to assist in store operations. •  Assists in store rostering and maximizes labor by adjusting staffing to meet ideal staffing    hours. 4. Contributes to store profitability •  Follows cash handling procedures and cash register policies. •  Follows inventory stocking and recording guidelines. •  Contributes to store goals for increasing sales and improving profits. •  Assists store manager with accounting and banking responsibilities. •  Records and is accountable for store fund while running a shift. 5. Takes Responsibility to Learn All Aspects of the Lead Barista •  Is responsible for self-initiated learning. •  Learns and demonstrates creating the Starbucks Experience •  Acts as a role model while providing guidance and training to store partners on all the    performance expectations listed in the Core Learning Journey •  Ensures partners adhere to the meal and rest break policy. •  Demonstrates and ensures all Starbucks policies and procedures are followed. •  Assists store manager with interview and performance reviews. •  Regularly communicates store and partner concerns with store manager in an effective manner Knowledge, Skills & Abilities     The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Previous barista   and food sales experience required.   Point of Sale experience preferred. License(s): None   Certification(s): None Computer / Typing: Must possess the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose: This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system.   This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.   This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry.   Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope:   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews.   Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: ·          Obtaining and accurately entering demographic, clinical, financial information into the computer system.   ·          Explaining and obtaining signatures on admission, clinical and financial forms ·          Collecting accident information ·          Identifying all insurance payer sources ·          Identifying payer order sequence ·          Verifying insurance eligibility ·          Obtaining insurance notification ·          Charge order entry processing ·          Determining estimated cost for services being rendered ·          Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. ·          Documenting all information collected timely and in accordance with department requirements.   Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies.   The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks.   This position has the authority to solve problems following established company guidelines.   Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc.   1.        Adopts a philosophy consistent with the Renown Health Values and models them. 2.        Ability to be diplomatic and effectively communicate during stressful situations. 3.        Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary.   This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. 4.        Working knowledge of health care insurance.   The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. 5.        Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by   The Joint Commission and HIPAA. 6.        Knowledge of governmental programs billing requirements.   7.        Ability to identify the patient's financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections.    8.        Skills to perform order entry. 9.        Above average computer application skills. 10.     Ability to follow verbal and written instructions. 11.     Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. Ability to be flexible and adapt to different Admitting department locations.   This includes the ability to prioritize/multitask in a fast pace environment.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.   High School Diploma or GED preferred Experience: Requires one year of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction.   Experience with Windows Operating systems, SMS Invision, Internet and SMS IMS Document Imaging is preferred.    Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Position Purpose: The Sandwich Artist® greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position. Nature and Scope: This position is challenged with providing quick and efficient service while still providing quality food and maintaining a pleasant attitude.   The incumbent also is responsible for order taking and cashiering.   The incumbent has the authority to satisfy customer requests within the guidelines, and act as necessary to keep the area clean.   Decisions that must be referred to the supervisor/manager include what items to serve, any equipment failure, and complaints from customers, scheduling, and any problems with co-workers.   In addition, this position is responsible for: 1. Develops enthusiastically satisfied customers all of the time. •  Welcomes and connects with every customer. •  Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. •  Customers creates opportunities for customer to interact with the product. •  Responds to customer needs and says thank you to every customer. •  Demonstrates the "Just Say Yes" behavior by taking care of customer needs. 2. Provides a quality product consistently for all customers •  Prepares Subway products to standards. Prepares food neatly, according to formula, and in a timely manner. •  Follows health, safety and sanitation guidelines for all products. 3. Maintains Quality store operations •  Follows store policy and procedures for operational flow at each station. •  Follows standards for merchandising, stocking, rotating and storing products. •  Performs cleaning tasks in accordance with the duty rosters and cleaning standards and works as a store team member. •  Presents oneself professionally and demonstrates clear communication. 4. Contributes to store profitability •   Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift. •  Follows inventory stocking and recording guidelines. •  Contributes to store goals for increasing sales and improving profits. 5. Takes responsibility to learn all aspects of the Sandwich Artist position • Demonstrates a complete understanding of menu items and explains them to guests accurately • Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from    guests and makes change. • Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift. • Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up. • Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning. • Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual. • Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual . • Performs light paperwork duties as assigned. • Completes University of SUBWAY®courses as directed This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Previous food sales experience preferred.   Point of Sale experience preferred. License(s):   Certification(s):   Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

  Position Purpose: Under the supervision of the unit manager or nurse on duty, as defined by the Nevada State Board of Nursing, this position is responsible to provide or assist in activities of daily living, as well as emotional support to Pediatric, Adolescent, Adult and Geriatric patients. Direct supervision means direction given by the Manger or nurse on duty who is periodically available as the site where care is provided to a patient or available for immediate assistance. Nature and Scope: This position provides personal hygiene, mobility, safety and comfort to Pediatric, Adolescent, Adult and Geriatric patients as direct by the professional nurse. The incumbent must be knowledgeable of the uses of equipment specific to the area of employment. This position is responsible to annually demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, CPR and safe handling of hazardous materials.   Decisions referred to the manager or RN on duty include: information to and orders from the physician, administration of medication and IV's, formulation of the patient care plan, the performance of nursing procedures and resolution of any unusual circumstances not included in current policies and procedures or standards of care.   This position is challenged to maintain accuracy; communicate effectively with different types of people; function effectively under stress; and the ability to identify and maintain priorities while responding simultaneously to requests from different people. This position is also challenged to remain courteous and tactful at all times.   The incumbent assists in procedures to facilitate the proper documentation of the patient care from pre-admission to discharge. The incumbent must be familiar with standard operating procedures in ancillary departments to schedule diagnostic tests and treatment without conflict. This position is responsible for the maintenance of unit supplies and interdepartmental communication.   Incumbent responsible for other duties as assigned.   This position does provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Six months CNA experience preferred. License(s): For the Following Cost Center(s) 205351 Valid CA or NV Driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Current auto insurance. Certification(s): AHA BLS certification. Ability to obtain and maintain a State of Nevada CNA certification. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  

Position Purpose Per local, statewide or nationally determined protocol and physician peer-reviewed recommendations and/or in compliance with those initiatives or regulations, the Panel Coordinator  Medical Assistant will support providers, staff, and patients.   Provides support to the Care Team (provider, medical assistant, nurse, etc.) by coordinating care for patients on the daily schedule. Focus on health maintenance topics, preventative measures, and all pre-visit planning related activities within the context of a primary care medical home. In continuous partnership with patients and providers will promote excellent patient care and an optimal patient experience.     Nature and Scope Per local, statewide or nationally determined protocol and physician peer-reviewed recommendations, or in compliance with those initiatives or regulations, the Panel Coordinator Medical Assistant will have the following Primary Responsibilities:   Identify the unique health care needs of individuals in targeted cohorts. Is independently responsible for tracking, coordinating, and prepping chart to ensure that quality measures are met within specific quality goal parameters. Manages quality reports and metrics of designated clinics. Works autonomously to assist coordination of care management activities for assigned patient groups. Independently performs audits and works with clinic staff to close gaps in care. o   Review provider schedules and patient charts to assist the care team in coordinating care for visits and identifying preventive healthcare needs. Help patients in utilizing resources, including scheduling appointments and communication to patients to ensure they access appropriate care resources, and assisting with completion of applications for programs for which they may be eligible.   Assist with relaying unrecognized Hierarchical Condition Category (HCC) codes from our partner insurance company and relaying relevant information to the provider.   Advise patients or cohorts on overdue diagnostic/preventive screenings, such as breast cancer screening, pap smears, colorectal cancer screening, or diabetes screenings and other health maintenance topics.    Chart review and assessment of gaps in care or opportunities, and effective communication of those care gaps to patients and/or care team members, including the provider.   Complete dual visits with the providers   Contact patients in person, by phone or in writing or follow-up.   Expected to help with the clinic daily workflow if needed. Daily workflow consist of but not limited to: Rooming for individual providers, processing non-provider visits for the clinic, processing incoming faxes, administering immunizations, answering incoming phone calls.   Participate in all team huddles, team meetings and monthly in-service trainings.   Demonstrate established customer service behaviors and standards.   Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing.   The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.   This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.   This position does provide patient care Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.   Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English.  Experience: One (1) year of medical back office experience, or the completion of a medical assistant externship. Multi-physician office practice experience highly preferred. License(s): Current State of Nevada license for Office Laboratory Assistant, or an application must be submitted within 90 days of employment. Failure to apply for, and/or obtain license within 90 days will result in termination. (License not required for 100631, 110766) Certification(s): Current AHA approved BLS/CPR or ability to obtain within 90 days of employment required (with the exception of 100631, 100766). Current Certified Medical Assistant (CMA) certification or Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), National Certified Medical Assistant (NCMA)or ability to obtain one of these certifications within 90-days of employment required.  Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  Position Purpose: Under the supervision of the manager/supervisor and direction of lead caregiver, cooperatively provides a quality environment in which to care for children under the Resources for Infant Educating (RIE) philosophy and NAEYC developmentally appropriate practices.   The incumbent's main responsibilities include:   meeting the daily needs of the children, maintaining the necessary and appropriate routines; using age appropriate classroom curriculum and management practices; daily conversations and conferences with parents regarding their child; modeling behavior for and supporting coworkers; and providing coworkers and parents with informational training sessions.   Nature and Scope: The major challenges to this position include: caring for children following the RIE and learning through play philosophies; showing acceptance and flexibility to meet the needs of individual children and parents; diplomacy with parents regarding the care of their child; awareness of daily fluctuating classroom ratios; and acceptance of and cooperation with coworkers unique talents and teaching techniques within the program philosophy.   This position has the authority to communicate with parents on a daily basis regarding the child's well being, nutrition, general health, etc. Follow discussion and approval of the manager/supervisor, lead, and caregiver, this position has authority to communicate with parents regarding a specific behavioral or developmental problem. This position can explain, instruct, or assign work to co-workers within their designated classroom.   Other related duties and overtime may be required.   This position does not provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications:   Requirements - Required and/or Preferred Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Requires the ability to obtain 15 children care training hours per licensing year, with a minimum of 12 child development hours to be obtained upon hire as per Department of Social Services requirements. Applicants with an Associate degree in Early Childhood Education or a CDA are preferred. Experience: Requires one year of verifiable experience as a teacher/caregiver in a program related to the care of children less than 5 years of age. License(s): Eligible to receive and maintain a current Sheriff's Card for Child Care by the 1st day of employment. Certification(s): CPR within 3 months of hire date. First Aid within 3 months of hire date. Attendance at a Child Abuse and Neglect Workshop within 3 months of hire date. TB skin test or chest X-ray as required. Attendance at an Infectious Disease Workshop within 3 months of hire date. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.