190 jobs found in Naples

Position Summary:: The Floor Nurse is considered to be a Supervisor and is required to exercise supervisory authority over all non-licensed nursing staff. The exercise of supervisory authority by the Floor Nurse is required even at times that the ADON/UM are on duty. While the Floor Nurse may seek guidance from the ADON/UM in a particular situation he/she is expected to independently issue discipline, evaluate employees and perform other supervisory responsibilities. Qualifications:: * Health – Ability to meet performance requirements * Education and Training: * Graduate from an approved school of nursing. * Licensed to practice in this state. * Participates in continuing education so that she/he has knowledge of current trends and developments in nursing and maintains license. * Job Knowledge and Capabilities: * Ability to learn, absorb and apply professional training, follow doctor’s orders and keep records in prescribed manner. * Ability to perceive changes in patient behavior and recognize symptoms and the ability to communicate effectively in writing, by telephone and in personal contacts. * Ability to organize work procedures, assume responsibility, and tactfully supervise others. * Special interest in geriatric nursing. Duties and Responsibilites:: * Must be able to supervise and instruct others with good leadership and communication skills. * Assure that all nursing staff have been assigned duties. Supervise charting and activities so that patients records are complete and accurate and policies/procedures are followed. * Make rounds on each assigned Resident, with specific attention to high acuity patients. Note any change in condition and intervene as needed. * Monitor your assigned Residents to ensure that appropriate care (according to established policies and procedures) is being provided and that doctors and fammes are being notified of changes in patients’ condition. * Assume responsibility for safe administration of meds and treatments as needed (including IV fluids and IV meds). Assist with admitting patients as required. * Assists in orientation of new staff. * Maintain the self-respect, personal dignity and physical safety of each patient. Assist patients to attain highest level of self care possible. * Make changes in staff schedule as indicated by absence and illness and contact additional help to obtain their services where needed. * Carry out personnel disciplinary actions (written, verbal warnings) promptly and effectively when he/she believes company policies, rules of conduct, and/or acceptable patient care practices have not been followed. * Maintain the security of the premises and direct unauthorized persons coming on the premises to leave. * Perform other duties as assigned. * Relieve other shifts as needed. * Attend appropriate Nursing and Administrative meetings as directed. Complete all assigned In-Services, including but not limited to Redilearning.

Specifically the Clinical Resource Nurse (RN) works independently to ensure that patient care is coordinated, integrated and evaluated consistent with policies, procedures and standards of care at NCH.  Provides direct patient care and promotes a patient/family centered philosophy .    Assumes teaching and leadership responsibilities, participates in unit committee and quality improvement activities. Needs minimal supervision. Above all, this position serves to meet and exceed the expectations of patients and all other customers we serve.  Maintains critical care clinical competencies. Provides bedside care as needed. Rounds throughout inpatient units and ED, unless otherwise engaged. Identifies high risk patients via: Communication with other members of care team Assesses high risk patients as identified above and assists with precipitous condition changes. Serves as resource to nursing staff throughout organization and provides assistance with IVs and procedures as applicable. Responds to Code Blue, SWAT calls and Stroke Alert pages. Involved in quality initiatives, data collection and analysis. REQUIREMENTS   Minimum 2yrs of recent experience in high acuity care such as ED or Critical Care. Valid RN licensure for State of Florida BSN strongly preferred. Basic Life Support (BLS Provider) and ACLS from American Heart Assoc. are required.

Purpose of Your Job Position: Provides basic nursing care to residents within the scope of the nursing assistant responsibilities and performs basic nursing procedures under the direction of the licensed nurse supervisor. Job Functions: * General Responsibilities * Residents Rights * Safety * Staff Development * Nursing Care Responsibilities * Participates in and receives nursing report upon reporting for duty * Assists residents with resident care including bathing, grooming, hygiene and placement of adaptive equipment * Explains procedures to residents before administering * Keeps residents dry (changes gown, clothing, linen, etc., when it becomes wet or soiled) * Changes bed linens and keeps lines tight to avoid wrinkles from forming under residents * Makes beds (occupied and unoccupied) * Handles linens according to infection control guidelines * Assists residents with bowel and bladder functions * Assists residents in preparation for and transporting to appointments, activities and social programs * Assists with lifting, positioning and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc., in keeping with specific resident safety needs * Assists residents in ambulation with or without self-help devices as instructed * Performs restorative and rehabilitative procedures as instructed * Accurately measures and records heights and weights * Accurately measures and records temperatures, pulses, respirations and blood pressures (TPRs and B/P) as instructed * Empties urinary drainage bags and records amount in record; reports any irregularities to nurse * Ensures call lights are within reach of residents and answers call lights promptly * Ensures that residents who are unable to call for help are checked frequently * Ensures that residents’ personal care needs are being met in accordance with residents’ wishes * Reports all changes in residents’ condition to supervisor as soon as practical * Completes appropriate charge and inventory slips and monitors supply inventory daily to see what is needed; cleans instruments and equipment and returns to proper area after use * Straightens dresser tops and stands * Maintains cleanliness of resident units, central bathing area, treatment and supply rooms, workrooms and linen closets; cleans bedpans, urinals and commodes; washes basins and emesis basins; sanitizes bath tub after each resident’s use; cleans floors if resident is incontinent; wipes spilled foods and liquids * Provides post-mortem care as instructed * Special Nursing Care Responsibilities * Meal Service Responsibilities * Food Service Responsibilities * Documentation * Admission, Transfer and Discharge Responsibilities * Care Plan Responsibilities * Administrative Responsibilities * Special Activities/Attributes Education: Successful completion of State Approved Nurse Aide Training and Competency Evaluation Program; Name must appear on State Registry as Nurse Aide in good standing. Must have and maintain CPR certification. Experience: Not needed, but preferred.

The EKG Technician I acquires EKG's, application of Holter monitors and operation of the EKG management system including the editing process. Follows infection control guidelines. Performs all office duties including answering the phone, completing departmental paperwork, filing, test resulting and conducting front office duties. Complies with hospital and departmental policies and procedures as well as assists with the hospital and departmental performance improvement plan. Performs all other duties, including the training of new personnel and special assignment. Requires minimal supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned.           Knowledgeable on basic troubleshooting procedures for the Muse System. Properly retrieves and files medical records and ensures patient confidentiality. Demonstrates knowledge of transmitting EKG files and being able to troubleshoot the MUSE and communication modems. 12 Lead EKG: clean tracings, patient educations and appropriate lead placement. On a routine basis, edits EKG reports in the MUSE system and prepares reports as required. Demonstrates the ability to look up patient information in Powerchart for clinical purposes. Document all patient information accurately in the Muse and Mac Vu Systems. Communicates with patients, families, employees and physician staff using verbal and written skills, Time management: Completes all work within the shift and assists others as necessary.    EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School Diploma or GED required Previous hospital experience preferred Previous experience with EKGs, exercise stress tests, application of Holter monitors, and all office duties including filing, light typing  and paperwork preferred Possess and maintain Basic Life Support certification for Healthcare Providers from the American Heart Association required

The Registered Nurse independently plans, implements, and evaluates nursing care in patient care situations using standards of care and policy and procedure. Provides direct nursing care to patients.   ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Triages patients, verify allergies, symptoms & pharmacy. Utilizes nursing process to develop patient's plan of care which includes all of the following: assessment, re-assessments, implementations, planning, evaluation and patient teaching. Demonstrates knowledge of safe medication administration; administers prescribed medications and treatments in accordance with nursing standards. Demonstrates the ability to prioritize and organize patient care. Timely and accurate documentation which reflects clinic standards. Observes, records and reports patient's condition and reaction to drugs and treatments to physicians. Proficient in Powerchart. Prepares equipment and aids physician during treatment, examination and testing of patients. Review lab and diagnostic test results with patients. Provides patient & family education regarding diagnostic procedures, medications, nutrition, and maintenance of health and wellness. Instruct patients in collection of samples and tests. Maintains/reviews patient records, charts and other pertinent information in Powerchart. Post tests and examination results in EMR. Schedules OP radiology procedures; generates referrals to promote health as requested by physician. Performs blood draws, urine dips, rapid streps, influenza, mono, CMP, CBC, cardiac inhalation treatments. Start IV's, bladder catheters, injections, EKGs, dressing changes and splinting. Handling of specimens, performing lab testing in a timely manner. Verifying results in Powerchart. Daily & monthly QC controls for the Picollo, Abx, Biosite, & Status. Calibrating some instruments. Participates with proficiency testing. Verify integrity and dating of all lab reagents. Confirms abnormal results with Physician on duty. Know where all procedures are located and follow as written for any lab performance, documents all corrective actions associated with quality control, instrumentation and proficiency testing. Assist in ordering of reagents, lab supplies, and medical supplies. Clean all surgical instruments and package up to send for sterilization. Audit charts daily for missing charges and diagnosis. Instruct patients in collection of samples and tests.   EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of Associate's Degree required Minimum of 1 year of experience in a health care facility or private physician office Licensed as a Registered Nurse (RN) in the State of Florida Current certification in Basic Life Support for Healthcare Providers from the American Heart Association required

The purpose of this position is to support our mission to help everyone live a longer, happier, and healthier life. Specifically, the I.T. Architect will support the four Engines of Success that include: Internal (to increase level of service performed by employee) – Customer Service (to increase patient, physician, and customer satisfaction) – People (to increase employee satisfaction and lower employee turnover) – Financial (to increase net revenue and to reduce costs).   ESSENTIAL DUTIES AND RESPONSIBILITIES   Architect, Business Operations Applications Optimize application usage and workflow efficiency by working with assigned department heads. Serves as an escalation point for upgrades and services for reported issues or for assigned projects. Works with multidisciplinary teams to optimize organization-centered business systems through standardized education and training, change management, and end user support to promote improved quality and process efficiencies through technology. Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications. Maintains, updates, designs, and develops assigned applications by translating business needs.    EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of a Bachelor's Degree in Business, Technology, or related field. Minimum of 5 years of experience required. Prefer 7 or more years of experience. Excellent verbal and written communication skills are required. Ability to solve complex problems in a timely manner. Accurate with good attention to detail. Ability to work under own initiative / self-motivated. Experience with information technology optimization. Dexterity to learn new systems and programs rapidly.

The Medical Assistant is responsible for providing basic nursing care to clinic patients following established standards and practices.    ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow Escorting patients to exam/procedure rooms. Observes, records and reports patients conditions and reactions to drugs and treatments to providers. Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collecting patient history including current medications, allergies, symptoms, etc. Provide patient care as directed by provider; this may include screenings, treatments in accordance with nursing standards. Assisting providers with various procedures as needed. Documenting patient charts and relaying information & instructions to patient/family. Document all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data, etc. in medical record. Answering patient phone calls & messages and acting as a communication liaison between the patient and provider. Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider; appointment scheduling. Collection and handling of lab specimens following established standards and practices. Adhere to infection control safety guidelines, maintaining equipment, instruments and stock supplies. Utilizes electronic referrals process to complete requested physician referrals to NCHMD specialists and ancillary services.  EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of one-year formal education of training beyond High School Must be certified or registered through an approved organization as a Medical Assistant Current certification in Basic Life Support for Healthcare Providers from the American Heart Association required Verified ability to take accurate patient vital signs Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients Knowledge of CPT and ICD9 codes Knowledge of basic and specialty specific medical terminology Capable of working under pressure in a fast-paced environment with frequent interruptions while maintaining a professional demeanor and control

JOB SUMMARY   The Social Worker independently assesses, plans for and coordinates for the discharge planning needs of patients, using standards of care and policies and procedures. Assume teaching and leadership responsibilities. Participates in departmental, unit committee and performance improvement activities.   ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Provides discharge planning, assessment and counseling services to Baker Act, Marchman Act and patients referred under the CAGEW protocols. Discharge Planning: Implements discharge plans for patients in a timely manner, in accordance with hospital policies. Intervenes throughout a patient's hospital stay and when appropriate will present information to the patient/family with option to best utilize community resources. Continually evaluates the effectiveness of the discharge planning process and community resources. Demonstrates the ability to work effectively with patients, families and the treatment team to reduce the incidence of avoidable days and to lower the hospital's/unit's average length of stay. Appropriately refers to UR staff cases that need to be reviewed. Completes psycho/social evaluations as requested by a physician and provides psychotherapy and counseling services to patients/family members related to psychopathology, grief/bereavement, terminal illness/the withholding/withdrawal of life prolonging procedures, substance abuse and issues related to coping with chronic illness. Customer Satisfaction: Demonstrates the ability to work effectively with patients, families and the treatment team to improve customer satisfaction with the hospital's services, to include the overall and discharge planning customer satisfaction scores. Knowledge of Community Resources: Demonstrates the ability to maintain an excellent working knowledge of community resources, the ability to incorporate appropriate resources into a patient's discharge plan and the ability to retain a positive working relationship with outside community services.   Assessment/Clinical/Interviewing Skills: Demonstrates the ability to effectively manage an interview with a patient/family to provide crisis intervention/counseling services and to help implement an appropriate discharge plan to meet a patient's needs. Works closely with a patient/family to help them adapt to sudden life changing conditions resulting from the patient's illness. Demonstrates the ability to complete a thorough assessment of a patient's anticipated discharge and psycho/social needs, as part of the hospital's discharge planning processes. Collaborative Teamwork Skills: Demonstrates the Leadership, teamwork, communication and interaction skills with other members of the treatment team, so as to promote and maintain a high degree of satisfaction with the department's services. Serves as a resource to staff and physicians. Participates in discharging, planning meetings, and clinical team meetings. Advance Directive: Demonstrates the knowledge base and counseling skills to effectively assist patients with advance directives and completes work on all assigned advance directive referrals in accordance with hospital policies.   EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of Master's Degree in Social Work or related field from accredited school of Social Work required Minimum of 2 years of experience in Social work or an NCH Social Work internship required Licensed as a Clinical Social Worker in the State of Florida

The Patient Service Representative (PSR) position provides a vital link in the chain of Quality of Care; the PSR supports the clinic; communicating and scheduling appointments and physician orders, serving as first point of contact to patients.  ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow Recognizing any changes in patient's condition to providers Collecting patient history form including current medications, allergies, symptoms, etc. Obtain required personal information necessary to identify all new and existing patients and the correct demographic and preliminary financial information to enable the creation of new patient medical records and the pre-processing of required authorizations / pre-certifications before the appointed visit. Prioritize all insurance coverage – primary / secondary / tertiary etc. Enter properly into demographic record. Accurately identifies patients using appropriate search methods (DOB, SSN, etc.) to identify. Verifies patient information on file is accurate and updated as per company standards; updates patient data when insurance, address, or other information has changed. Verify patient registration profiles each time patient comes for a visit. Edit patient registration profiles when necessary. Obtain all consents for treatment, including forms for the release of medical information and patient's acceptance of financial responsibility for all services rendered, when applicable. Completes required Medicare questionnaires (ABN Forms) for appropriate patients and tests under Medicare guidelines. Accurately and completely processes physician's referrals and orders and enters the tests into Cerner Revcycle; should be well versed with templates and ordering. Maintain patient clinical forms (ie: prescriptions, laboratory requisitions, etc) for patient pick-up. Ensures respective patient medical record information, all collected forms and photocopied documentation, are placed in the EMR in the proper location. Schedule appropriate new and follow-up medical/surgical appointments and radiological testing procedures for respective physician sites, based on the patient's specific needs. Announce scheduled and non-scheduled (if appropriate) patients to the clinical staff. Confirm and remind patients of scheduled appointments in accordance with the clinic's procedures. Give patients standardized preliminary clinical instructions and directions in preparation for a scheduled office visit, radiological test, or procedure as needed. Collection and deposit of all required and mandatory insurance co-payments and deductibles according to specific protocols (i.e.: time of service collection policy). Monitor patient waiting time and relay information regarding delays to patients and family members. Ensures benefits & eligibility has been verified for all scheduled patients. Accurately enters charges for all services performed. Accurately enters payment information for each payment collected. Produces appropriate reports to reconcile charges and payments with data entered into EMR. Prepares daily close report detailing reconciliation, prepares bank deposit & submits daily close report to accounting for reconciliation with bank. Must be able to communicate with staff, supervisors, peers, and associates and maintain a positive working environment when manager is not present. Functions as a liaison between our physician's office(s), referral physicians, and ancillary services and the patients. Fields questions by both physicians and patients regarding codes, charges, etc. PSR understands when questions require further explanation by Practice Manager or Biller. EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED required                      

  The Licensed Practical Nurse (LPN) is responsible for providing basic nursing care to clinic patients following established standards and practices.  ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow. Escorting patients to exam/procedure rooms. Observes, records and reports patients conditions and reactions to drugs and treatment to providers. Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collecting patient history including current medications, allergies, symptoms, etc. Utilizes the nursing process to provide patient care as directed by provider; this may include screenings and administering medications and treatments in accordance with clinical and nursing standards. Prepares equipment and aids providers during treatment, examination and testing of patients and with various procedures as needed. Timely and accurate documentation in patient charts; relaying information & instructions to patient/family. Document all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data, etc. in medical record/EMR. Demonstrates knowledge of safe medication administration; administers prescribed medications and treatments in accordance with nursing standards. Answering patient phone calls & messages and acting as a communication liaison between the patient and provider. Collection and handling of lab specimens following established standards and practices. Adhere to infection control safety guidelines, maintaining equipment, instruments and stock supplies. Utilizes electronic referral process to complete requested physician referrals to NCH Healthcare Group specialists and ancillary services. Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider; appointment scheduling. Knows the general condition of the equipment at all times, knows how to operate all equipment required in the course of performing procedures. Documents failures in a timely manner. Knowledgeable about treatments administered and studies performed, as well as any preparation of the patient which may be required prior to the test being performed. EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED required Minimum of 1 year of experience in health care facility or private physician office Licensed as Licensed Practical Nurse in the State of Florida Basic Life Support (BLS Provider) certification from American Heart Association required.  Verified ability to take accurate patient vital signs Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients Knowledge of CPT and ICD9 codes Knowledge of basic and specialty medical terminology        

The Exercise Physiologist will perform exercise design, implementation, evaluation and monitoring. The Exercise Physiologist is part as the Cardiopulmonary Rehab team works in a collaborative practice with respiratory therapists to provide individualized exercise prescription, evaluation and goal planning for participating patients. Participates in department committees, program design and performance Improvement activities.    ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Provides monitoring, education and instruction relative to exercise reconditioning and risk modification to both Cardiac and Pulmonary Rehabilitation patients. Collaborates with RN's, and other ancillary members of the Cardiac and Pulmonary Rehabilitation team to define goals, needs and treatment plans for program participants. Develops and writes exercise prescriptions and designs regimens for program participants. Conducts and monitors educational programs as assigned. Communicates issues pertaining to classes to the Director as appropriate. Designs an activity plan or exercise prescription based on and in agreement with the patient's goals within the context of present health status. Assesses program participants, documents plan of activity, and identifies risk factors, risk stratification and functional capacity of individual participant. Develops a discharge plan in collaboration with the R.N., patient and significant others. The plan includes a mechanism for transition to another program, discharge to home or continuation and a mechanism for follow-up. The plan includes a home exercise program. Monitors, documents and report clinical responses to activity, adjusts or terminates exercise based on clinical observation, ACSM/ACVPR guidelines and assists in the emergency plan. EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of Bachelor's Degree in Exercise Science, Exercise Physiology and/or other related field Basic Life Support (BLS Provider) certification from American Heart Association required. American College of Sports Medicine (ACSM) Certification preferred 1 year prior Cardiac Rehab experience preferred Extensive knowledge of cardiac disease, anatomy and physiology, risk stratification, exercise physiology and diet and nutrition are essential

The Patient Service Representative (PSR) position provides a vital link in the chain of Quality of Care; the PSR supports the clinic; communicating and scheduling appointments and physician orders, serving as first point of contact to patients.  ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow Recognizing any changes in patient's condition to providers Collecting patient history form including current medications, allergies, symptoms, etc. Obtain required personal information necessary to identify all new and existing patients and the correct demographic and preliminary financial information to enable the creation of new patient medical records and the pre-processing of required authorizations / pre-certifications before the appointed visit. Prioritize all insurance coverage – primary / secondary / tertiary etc. Enter properly into demographic record. Accurately identifies patients using appropriate search methods (DOB, SSN, etc.) to identify. Verifies patient information on file is accurate and updated as per company standards; updates patient data when insurance, address, or other information has changed. Verify patient registration profiles each time patient comes for a visit. Edit patient registration profiles when necessary. Obtain all consents for treatment, including forms for the release of medical information and patient's acceptance of financial responsibility for all services rendered, when applicable. Completes required Medicare questionnaires (ABN Forms) for appropriate patients and tests under Medicare guidelines. Accurately and completely processes physician's referrals and orders and enters the tests into Cerner Revcycle; should be well versed with templates and ordering. Maintain patient clinical forms (ie: prescriptions, laboratory requisitions, etc) for patient pick-up. Ensures respective patient medical record information, all collected forms and photocopied documentation, are placed in the EMR in the proper location. Schedule appropriate new and follow-up medical/surgical appointments and radiological testing procedures for respective physician sites, based on the patient's specific needs. Announce scheduled and non-scheduled (if appropriate) patients to the clinical staff. Confirm and remind patients of scheduled appointments in accordance with the clinic's procedures. Give patients standardized preliminary clinical instructions and directions in preparation for a scheduled office visit, radiological test, or procedure as needed. Collection and deposit of all required and mandatory insurance co-payments and deductibles according to specific protocols (i.e.: time of service collection policy). Monitor patient waiting time and relay information regarding delays to patients and family members. Ensures benefits & eligibility has been verified for all scheduled patients. Accurately enters charges for all services performed. Accurately enters payment information for each payment collected. Produces appropriate reports to reconcile charges and payments with data entered into EMR. Prepares daily close report detailing reconciliation, prepares bank deposit & submits daily close report to accounting for reconciliation with bank. Must be able to communicate with staff, supervisors, peers, and associates and maintain a positive working environment when manager is not present. Functions as a liaison between our physician's office(s), referral physicians, and ancillary services and the patients. Fields questions by both physicians and patients regarding codes, charges, etc. PSR understands when questions require further explanation by Practice Manager or Biller.  EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED required                      

The Medical Assistant is responsible for providing basic nursing care to clinic patients following established standards and practices.  ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow Escorting patients to exam/procedure rooms. Observes, records and reports patients conditions and reactions to drugs and treatments to providers. Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collecting patient history including current medications, allergies, symptoms, etc. Provide patient care as directed by provider; this may include screenings, treatments in accordance with nursing standards. Assisting providers with various procedures as needed. Documenting patient charts and relaying information & instructions to patient/family. Document all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data, etc. in medical record. Answering patient phone calls & messages and acting as a communication liaison between the patient and provider. Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider; appointment scheduling. Collection and handling of lab specimens following established standards and practices. Adhere to infection control safety guidelines, maintaining equipment, instruments and stock supplies. Utilizes electronic referrals process to complete requested physician referrals to NCHMD specialists and ancillary services.  EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of one-year formal education of training beyond High School Must be certified or registered through an approved organization as a Medical Assistant Current certification in Basic Life Support for Healthcare Providers from the American Heart Association required Verified ability to take accurate patient vital signs Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients Knowledge of CPT and ICD9 codes Knowledge of basic and specialty specific medical terminology Capable of working under pressure in a fast-paced environment with frequent interruptions while maintaining a professional demeanor and control  

  The Licensed Practical Nurse (LPN) is responsible for providing basic nursing care to clinic patients following established standards and practices.   ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow. Escorting patients to exam/procedure rooms. Observes, records and reports patients conditions and reactions to drugs and treatment to providers. Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collecting patient history including current medications, allergies, symptoms, etc. Utilizes the nursing process to provide patient care as directed by provider; this may include screenings and administering medications and treatments in accordance with clinical and nursing standards. Prepares equipment and aids providers during treatment, examination and testing of patients and with various procedures as needed. Timely and accurate documentation in patient charts; relaying information & instructions to patient/family. Document all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data, etc. in medical record/EMR. Demonstrates knowledge of safe medication administration; administers prescribed medications and treatments in accordance with nursing standards. Answering patient phone calls & messages and acting as a communication liaison between the patient and provider. Collection and handling of lab specimens following established standards and practices. Adhere to infection control safety guidelines, maintaining equipment, instruments and stock supplies. Utilizes electronic referral process to complete requested physician referrals to NCH Healthcare Group specialists and ancillary services. Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider; appointment scheduling. Knows the general condition of the equipment at all times, knows how to operate all equipment required in the course of performing procedures. Documents failures in a timely manner. Knowledgeable about treatments administered and studies performed, as well as any preparation of the patient which may be required prior to the test being performed. EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED required Minimum of 1 year of experience in health care facility or private physician office Licensed as Licensed Practical Nurse in the State of Florida Basic Life Support (BLS Provider) certification from American Heart Association required.  Verified ability to take accurate patient vital signs Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients Knowledge of CPT and ICD9 codes Knowledge of basic and specialty medical terminology

The Patient Service Representative (PSR) position provides a vital link in the chain of Quality of Care; the PSR supports the clinic; communicating and scheduling appointments and physician orders, serving as first point of contact to patients.  ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow Recognizing any changes in patient's condition to providers Collecting patient history form including current medications, allergies, symptoms, etc. Obtain required personal information necessary to identify all new and existing patients and the correct demographic and preliminary financial information to enable the creation of new patient medical records and the pre-processing of required authorizations / pre-certifications before the appointed visit. Prioritize all insurance coverage – primary / secondary / tertiary etc. Enter properly into demographic record. Accurately identifies patients using appropriate search methods (DOB, SSN, etc.) to identify. Verifies patient information on file is accurate and updated as per company standards; updates patient data when insurance, address, or other information has changed. Verify patient registration profiles each time patient comes for a visit. Edit patient registration profiles when necessary. Obtain all consents for treatment, including forms for the release of medical information and patient's acceptance of financial responsibility for all services rendered, when applicable. Completes required Medicare questionnaires (ABN Forms) for appropriate patients and tests under Medicare guidelines. Accurately and completely processes physician's referrals and orders and enters the tests into Cerner Revcycle; should be well versed with templates and ordering. Maintain patient clinical forms (ie: prescriptions, laboratory requisitions, etc) for patient pick-up. Ensures respective patient medical record information, all collected forms and photocopied documentation, are placed in the EMR in the proper location. Schedule appropriate new and follow-up medical/surgical appointments and radiological testing procedures for respective physician sites, based on the patient's specific needs. Announce scheduled and non-scheduled (if appropriate) patients to the clinical staff. Confirm and remind patients of scheduled appointments in accordance with the clinic's procedures. Give patients standardized preliminary clinical instructions and directions in preparation for a scheduled office visit, radiological test, or procedure as needed. Collection and deposit of all required and mandatory insurance co-payments and deductibles according to specific protocols (i.e.: time of service collection policy). Monitor patient waiting time and relay information regarding delays to patients and family members. Ensures benefits & eligibility has been verified for all scheduled patients. Accurately enters charges for all services performed. Accurately enters payment information for each payment collected. Produces appropriate reports to reconcile charges and payments with data entered into EMR. Prepares daily close report detailing reconciliation, prepares bank deposit & submits daily close report to accounting for reconciliation with bank. Must be able to communicate with staff, supervisors, peers, and associates and maintain a positive working environment when manager is not present. Functions as a liaison between our physician's office(s), referral physicians, and ancillary services and the patients. Fields questions by both physicians and patients regarding codes, charges, etc. PSR understands when questions require further explanation by Practice Manager or Biller.  EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED required            

The Patient Service Representative (PSR) position provides a vital link in the chain of Quality of Care; the PSR supports the clinic; communicating and scheduling appointments and physician orders, serving as first point of contact to patients.  ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow Recognizing any changes in patient's condition to providers Collecting patient history form including current medications, allergies, symptoms, etc. Obtain required personal information necessary to identify all new and existing patients and the correct demographic and preliminary financial information to enable the creation of new patient medical records and the pre-processing of required authorizations / pre-certifications before the appointed visit. Prioritize all insurance coverage – primary / secondary / tertiary etc. Enter properly into demographic record. Accurately identifies patients using appropriate search methods (DOB, SSN, etc.) to identify. Verifies patient information on file is accurate and updated as per company standards; updates patient data when insurance, address, or other information has changed. Verify patient registration profiles each time patient comes for a visit. Edit patient registration profiles when necessary. Obtain all consents for treatment, including forms for the release of medical information and patient's acceptance of financial responsibility for all services rendered, when applicable. Completes required Medicare questionnaires (ABN Forms) for appropriate patients and tests under Medicare guidelines. Accurately and completely processes physician's referrals and orders and enters the tests into Cerner Revcycle; should be well versed with templates and ordering. Maintain patient clinical forms (ie: prescriptions, laboratory requisitions, etc) for patient pick-up. Ensures respective patient medical record information, all collected forms and photocopied documentation, are placed in the EMR in the proper location. Schedule appropriate new and follow-up medical/surgical appointments and radiological testing procedures for respective physician sites, based on the patient's specific needs. Announce scheduled and non-scheduled (if appropriate) patients to the clinical staff. Confirm and remind patients of scheduled appointments in accordance with the clinic's procedures. Give patients standardized preliminary clinical instructions and directions in preparation for a scheduled office visit, radiological test, or procedure as needed. Collection and deposit of all required and mandatory insurance co-payments and deductibles according to specific protocols (i.e.: time of service collection policy). Monitor patient waiting time and relay information regarding delays to patients and family members. Ensures benefits & eligibility has been verified for all scheduled patients. Accurately enters charges for all services performed. Accurately enters payment information for each payment collected. Produces appropriate reports to reconcile charges and payments with data entered into EMR. Prepares daily close report detailing reconciliation, prepares bank deposit & submits daily close report to accounting for reconciliation with bank. Must be able to communicate with staff, supervisors, peers, and associates and maintain a positive working environment when manager is not present. Functions as a liaison between our physician's office(s), referral physicians, and ancillary services and the patients. Fields questions by both physicians and patients regarding codes, charges, etc. PSR understands when questions require further explanation by Practice Manager or Biller.  EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED required                        

The Medical Assistant is responsible for providing basic nursing care to clinic patients following established standards and practices. ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow Escorting patients to exam/procedure rooms. Observes, records and reports patients conditions and reactions to drugs and treatments to providers. Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collecting patient history including current medications, allergies, symptoms, etc. Provide patient care as directed by provider; this may include screenings, treatments in accordance with nursing standards. Assisting providers with various procedures as needed. Documenting patient charts and relaying information & instructions to patient/family. Document all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data, etc. in medical record. Answering patient phone calls & messages and acting as a communication liaison between the patient and provider. Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider; appointment scheduling. Collection and handling of lab specimens following established standards and practices. Adhere to infection control safety guidelines, maintaining equipment, instruments and stock supplies. Utilizes electronic referrals process to complete requested physician referrals to NCHMD specialists and ancillary services.  EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of one-year formal education of training beyond High School Must be certified or registered through an approved organization as a Medical Assistant Current certification in Basic Life Support for Healthcare Providers from the American Heart Association required Verified ability to take accurate patient vital signs Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients Knowledge of CPT and ICD9 codes Knowledge of basic and specialty specific medical terminology Capable of working under pressure in a fast-paced environment with frequent interruptions while maintaining a professional demeanor and control

JOB SUMMARY   The Licensed Practical Nurse (LPN) is responsible for providing basic nursing care to clinic patients following established standards and practices.   ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow. Escorting patients to exam/procedure rooms. Observes, records and reports patients conditions and reactions to drugs and treatment to providers. Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collecting patient history including current medications, allergies, symptoms, etc. Utilizes the nursing process to provide patient care as directed by provider; this may include screenings and administering medications and treatments in accordance with clinical and nursing standards. Prepares equipment and aids providers during treatment, examination and testing of patients and with various procedures as needed. Timely and accurate documentation in patient charts; relaying information & instructions to patient/family. Document all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data, etc. in medical record/EMR. Demonstrates knowledge of safe medication administration; administers prescribed medications and treatments in accordance with nursing standards. Answering patient phone calls & messages and acting as a communication liaison between the patient and provider. Collection and handling of lab specimens following established standards and practices. Adhere to infection control safety guidelines, maintaining equipment, instruments and stock supplies. Utilizes electronic referral process to complete requested physician referrals to NCH Healthcare Group specialists and ancillary services. Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider; appointment scheduling. Knows the general condition of the equipment at all times, knows how to operate all equipment required in the course of performing procedures. Documents failures in a timely manner. Knowledgeable about treatments administered and studies performed, as well as any preparation of the patient which may be required prior to the test being performed.   EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED required Minimum of 1 year of experience in health care facility or private physician office Licensed as Licensed Practical Nurse in the State of Florida Basic Life Support (BLS Provider) certification from American Heart Association required.  Verified ability to take accurate patient vital signs Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients Knowledge of CPT and ICD9 codes Knowledge of basic and specialty medical terminology

Specifically the Clinical Resource Nurse (RN) works independently to ensure that patient care is coordinated, integrated and evaluated consistent with policies, procedures and standards of care at NCH.  Provides direct patient care and promotes a patient/family centered philosophy .    Assumes teaching and leadership responsibilities, participates in unit committee and quality improvement activities. Needs minimal supervision. Above all, this position serves to meet and exceed the expectations of patients and all other customers we serve.    Maintains critical care clinical competencies. Provides bedside care as needed. Rounds throughout inpatient units and ED, unless otherwise engaged. Identifies high risk patients via: Communication with other members of care team Assesses high risk patients as identified above and assists with precipitous condition changes. Serves as resource to nursing staff throughout organization and provides assistance with IVs and procedures as applicable. Responds to Code Blue, SWAT calls and Stroke Alert pages. Involved in quality initiatives, data collection and analysis. REQUIREMENTS   Minimum 2yrs of recent experience in high acuity care such as ED or Critical Care. Valid RN licensure for State of Florida BSN strongly preferred. Basic Life Support (BLS Provider) and ACLS from American Heart Assoc. are required.

The Unit Secretary position provides a vital link in the chain of Quality of Care, communicating and scheduling the physician orders, relaying patients' requests and needs to the nursing and ancillary staff. The Unit Secretary maintains the non-clinical aspects of the nursing unit.  ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Facilitates and coordinates physician orders, enters all appropriate nursing orders into PowerChart and maintains paper chart order. Maintains supplies, prepares reports and maintains unit records under the direction of the charge nurse or department manager. Assists and prioritizes non-clinical aspects of admission, discharges and transfers of patient, including hospital-to-hospital transfers via ground transport, helicopter and air ambulance. Maintains patient records by entering data according to the Healthcare System's policy and procedures, preserving confidentiality, checking for deficiencies, and providing forms as necessary. Assesses all forms making sure all are signed and complete (labeled correctly) Answers patient call lights promptly and courteously, notifying the appropriate care giver of the patient needs.   Possesses the ability to prioritize patient requests and communicate them to the appropriate resource. Receives physicians, visitors, and ancillary staff, assisting them when possible, including referring them to other departments or units within the NCH Healthcare system. Performs errands as necessary, including obtaining and returning supplies to Central Supply, Pharmacy, Lab, Dietary, etc. Demonstrates basic knowledge of patients currently on unit. Demonstrates polite and courteous phone etiquette with ability to clearly communicate with others. Restock supplies in the department as needed. Demonstrates effective organizational skills and ability to multitask. EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED required

The Supervisor provides expertise, knowledge and leadership for department members in coordinating staff, and work assignments. The Supervisor – NCH PG serves as a mentor by role modeling professional practice consistent with organizational goals, customer service, clinical effectiveness and standards of care. The Supervisor works for a growing division of multiple physicians within Naples for NCHPG Family Practice. Assists to develop, implement and monitor compliance to the department operating budget and performance, supply inventory management.   ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Responsible for the overall direction, coordination, and evaluation within areas as assigned. Assists in development and management of par levels and expense budgets for equipment, supplies, and materials. Oversees ongoing improvement in patient satisfaction. Assumes a clerical assignment when staffing level support the need for assistance. Demonstrates, promotes, and rewards exemplary leadership skills and contributions of the staff toward the achievement of organizational goals. Assists the Practice Manager to identify learning needs of the staff; i.e., arranging for departmental needs assessment, in-services, and other educational programs. Coaches and provides immediate feedback to staff. Assists Practice Manger with labor management of staff.     Trains, orients and meets with new hires (including planning and orientation).   EDUCATION, EXPERIENCE AND QUALIFICATIONS High School Diploma required. Associate Degree preferred. Minimum of 2 years of physician's office setting experience required.

The Scheduler is responsible for accurately and timely scheduling patient appointments with the appropriate information obtained. The scheduler is responsible for obtaining all information to ensure verification and authorization of services provided can be obtained.   Scheduler duties will vary based on the business unit or office associated with the Scheduler role.   ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Schedulers input/output procedures for various NCH Healthcare System teams. Obtains appropriate authorization and/or pre-certification for referrals from insurance companies; notifies patients and physician of referral completion; may schedule patient appointment with specialists under instructions of physician. Ensures benefits & eligibility has been verified for all scheduled patients. Accurately enters charges for all services performed as necessary. Accurately enters payment information for each payment collected as necessary. Examines patient charts for referral authorizations, documents and updates medical records as necessary; obtains appropriate physician signatures. Educates patients and practice staff regarding insurance requirements and benefits. Educates patient to procedural preparation. Triage incoming calls and route them appropriately utilizing good customer skills. Knowledge of phone system with the ability to use call forward, call transfer, voice mail, etc. Obtain required personal information necessary to identify all new and existing patients and the correct demographic and preliminary financial information to enable the creation of new patient medical records and the pre-processing of required authorization / pre-certifications before the appointed visit. Prioritize all insurance coverage – primary / secondary / tertiary etc. Enter properly into demographic record. Accurately identifies patients using appropriate search methods (DOB, SSN, etc.) to identify. Enter diagnostic, specialty, and surgical referrals in the automated system. Track the test until results have been signed and dated by providers. Notify patient of test outcome. Close referral in the automated system. Copies insurance cares and scans into Centricity. Obtain and photocopy all pertinent insurance information, other healthcare, or financial assistance program documents, driver's license, etc. Verifies patient information on file is accurate and updated as per company standards; updates patient data when insurance, address, or other information has changes. Understands when to correct data or create new file. Inputs data to MTDS to meet FDA required tracking. Obtain all consents for treatment, including forms for the release of medical information and patient's acceptance of financial responsibility for all services rendered, when applicable. Completes required Medicare questionnaires (ABN Forms) for appropriate patients and tests under Medicare guidelines. Serves as point of first contact for physicians, providers, nurses, regarding surgery scheduling operations. Accurately and completely processes physician's referrals and orders and enters the tests into NextGen; should be well versed with NG templates and ordering. Maintain patient clinical forms (i.e. prescriptions, laboratory requisitions, etc.) for patient pick-up. Ensures respective patient medical record information, all collected forms and photocopied documentation, are placed in the patient chart or Next Gen/EMR in the proper location. Give Patient standardized preliminary clinical instructions and directions in preparation for a scheduled office visit, radiological test, or procedure as needed.    EDUCATION, EXPERIENCE AND QUALIFICATIONS High school diploma or equivalent required 1 years of experience in health related or human service organization preferred. Familiar with basic medical terminology and medical terminology associated with the specialty business preferred

The Patient Service Representative (PSR) position provides a vital link in the chain of Quality of Care; the PSR supports the clinic; communicating and scheduling appointments and physician orders, serving as first point of contact to patients.   ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow Recognizing any changes in patient's condition to providers Collecting patient history form including current medications, allergies, symptoms, etc. Obtain required personal information necessary to identify all new and existing patients and the correct demographic and preliminary financial information to enable the creation of new patient medical records and the pre-processing of required authorizations / pre-certifications before the appointed visit. Prioritize all insurance coverage – primary / secondary / tertiary etc. Enter properly into demographic record. Accurately identifies patients using appropriate search methods (DOB, SSN, etc.) to identify. Verifies patient information on file is accurate and updated as per company standards; updates patient data when insurance, address, or other information has changed. Verify patient registration profiles each time patient comes for a visit. Edit patient registration profiles when necessary. Obtain all consents for treatment, including forms for the release of medical information and patient's acceptance of financial responsibility for all services rendered, when applicable. Completes required Medicare questionnaires (ABN Forms) for appropriate patients and tests under Medicare guidelines. Accurately and completely processes physician's referrals and orders and enters the tests into Cerner Revcycle; should be well versed with templates and ordering. Maintain patient clinical forms (ie: prescriptions, laboratory requisitions, etc) for patient pick-up. Ensures respective patient medical record information, all collected forms and photocopied documentation, are placed in the EMR in the proper location. Schedule appropriate new and follow-up medical/surgical appointments and radiological testing procedures for respective physician sites, based on the patient's specific needs. Announce scheduled and non-scheduled (if appropriate) patients to the clinical staff. Confirm and remind patients of scheduled appointments in accordance with the clinic's procedures. Give patients standardized preliminary clinical instructions and directions in preparation for a scheduled office visit, radiological test, or procedure as needed. Collection and deposit of all required and mandatory insurance co-payments and deductibles according to specific protocols (i.e.: time of service collection policy). Monitor patient waiting time and relay information regarding delays to patients and family members. Ensures benefits & eligibility has been verified for all scheduled patients. Accurately enters charges for all services performed. Accurately enters payment information for each payment collected. Produces appropriate reports to reconcile charges and payments with data entered into EMR. Prepares daily close report detailing reconciliation, prepares bank deposit & submits daily close report to accounting for reconciliation with bank. Must be able to communicate with staff, supervisors, peers, and associates and maintain a positive working environment when manager is not present. Functions as a liaison between our physician's office(s), referral physicians, and ancillary services and the patients. Fields questions by both physicians and patients regarding codes, charges, etc. PSR understands when questions require further explanation by Practice Manager or Biller.  EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED required      

The Clinical Case Manager provides coaching and diseases management services to identified populations. Facilitates comprehensive care planning and oversees data management to support process improvement. Supports evidence based practice and medical home/care coordination principles.   ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Provide coaching and disease management services to identified populations> Provides individual and/or group health coaching via telephone or in person. Manages patient populations, including care transitions. Uses adult learning principles to facilitate behavior change and patient empowerment. Collaborates with patient, caregivers, and providers to develop a comprehensive plan of care. Utilizes motivational interviewing to support patient self-management skills. Supports medical home and care coordination principles; follows/completes assigned activities/protocols. Participates in data collection/monitoring and formulation of process improvement plans. Conducts comprehensive assessments that identify behavioral, clinical, social, and environmental concerns and the needs of patients. Demonstrates sound clinical judgment. Monitors patient's response to interventions and plans care appropriately. Identifies educational needs of patient/family and provides instruction/referrals to meet self-management goals. Identifies priorities and organizes work accordingly. Follows evidence based practices and standards of care. Planning/Consultation Serves as an expert clinical leader within ambulatory clinics. Functions as a change agent using effective communication skills. Develops productive relationships with leaders, physicians, staff and community partners. Works collaboratively with other care team members to influence positive patient outcomes Supports team based care model. Maintains a case load consistent with program guidelines.   EDUCATION, EXPERIENCE AND QUALIFICATIONS Bachelor's Degree required. Candidate must hold a Bachelor's degree or enrolled in an accredited Bachelor's program resulting in successful graduation.   (BSN or other Bachelor's Degree.) If RN, minimum of 2 years' experience required. Current RN licensure for the state of Florida is required with minimum of 2 years' experience. Basic Life Support from American Heart Association (BLS) required. Demonstrates competencies in nursing practice, with a focus on quality. Basic computer skills with excellent verbal and written communication skills.

The Patient Service Representative (PSR) position provides a vital link in the chain of Quality of Care; the PSR supports the clinic; communicating and scheduling appointments and physician orders, serving as first point of contact to patients. ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow Recognizing any changes in patient's condition to providers Collecting patient history form including current medications, allergies, symptoms, etc. Obtain required personal information necessary to identify all new and existing patients and the correct demographic and preliminary financial information to enable the creation of new patient medical records and the pre-processing of required authorizations / pre-certifications before the appointed visit. Prioritize all insurance coverage – primary / secondary / tertiary etc. Enter properly into demographic record. Accurately identifies patients using appropriate search methods (DOB, SSN, etc.) to identify. Verifies patient information on file is accurate and updated as per company standards; updates patient data when insurance, address, or other information has changed. Verify patient registration profiles each time patient comes for a visit. Edit patient registration profiles when necessary. Obtain all consents for treatment, including forms for the release of medical information and patient's acceptance of financial responsibility for all services rendered, when applicable. Completes required Medicare questionnaires (ABN Forms) for appropriate patients and tests under Medicare guidelines. Accurately and completely processes physician's referrals and orders and enters the tests into Cerner Revcycle; should be well versed with templates and ordering. Maintain patient clinical forms (ie: prescriptions, laboratory requisitions, etc) for patient pick-up. Ensures respective patient medical record information, all collected forms and photocopied documentation, are placed in the EMR in the proper location. Schedule appropriate new and follow-up medical/surgical appointments and radiological testing procedures for respective physician sites, based on the patient's specific needs. Announce scheduled and non-scheduled (if appropriate) patients to the clinical staff. Confirm and remind patients of scheduled appointments in accordance with the clinic's procedures. Give patients standardized preliminary clinical instructions and directions in preparation for a scheduled office visit, radiological test, or procedure as needed. Collection and deposit of all required and mandatory insurance co-payments and deductibles according to specific protocols (i.e.: time of service collection policy). Monitor patient waiting time and relay information regarding delays to patients and family members. Ensures benefits & eligibility has been verified for all scheduled patients. Accurately enters charges for all services performed. Accurately enters payment information for each payment collected. Produces appropriate reports to reconcile charges and payments with data entered into EMR. Prepares daily close report detailing reconciliation, prepares bank deposit & submits daily close report to accounting for reconciliation with bank. Must be able to communicate with staff, supervisors, peers, and associates and maintain a positive working environment when manager is not present. Functions as a liaison between our physician's office(s), referral physicians, and ancillary services and the patients. Fields questions by both physicians and patients regarding codes, charges, etc. PSR understands when questions require further explanation by Practice Manager or Biller.    EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED required          

PART TIME WEEKENDS 7-3 and 3-11 In Memory Care Position Summary:: The Arbor Company is one of the country’s very best senior living companies because we understand the importance of providing excellent care to our residents. And there’s only one way to provide great care: hire the most skillful and compassionate Certified Nursing Assistants and Certified Home Health Aides. Our care staff build deep connections with residents and pay attention to each person’s preferences and needs. The Arbor Company culture promotes teamwork and respect for every staff member and provides opportunities for growth. Our award-winning training programs help staff build new skills and strategies. Our benefits include tuition reimbursement and tenure bonuses as well as health insurance for employees working at least 30 hours per week. It’s time to work in a community where you are known and valued.:

Immediate Opening Full-time 11pm - 7am Competitive Wages and Benefits Package Position Summary:: The Floor Nurse is considered to be a Supervisor and is required to exercise supervisory authority over all non-licensed nursing staff. The exercise of supervisory authority by the Floor Nurse is required even at times that the ADON/UM are on duty. While the Floor Nurse may seek guidance from the ADON/UM in a particular situation he/she is expected to independently issue discipline, evaluate employees and perform other supervisory responsibilities. Qualifications:: * Health – Ability to meet performance requirements * Education and Training: * Graduate from an approved school of nursing. * Licensed to practice in this state. * Participates in continuing education so that she/he has knowledge of current trends and developments in nursing and maintains license. * Job Knowledge and Capabilities: * Ability to learn, absorb and apply professional training, follow doctor’s orders and keep records in prescribed manner. * Ability to perceive changes in patient behavior and recognize symptoms and the ability to communicate effectively in writing, by telephone and in personal contacts. * Ability to organize work procedures, assume responsibility, and tactfully supervise others. * Special interest in geriatric nursing. Duties and Responsibilites:: * Must be able to supervise and instruct others with good leadership and communication skills. * Assure that all nursing staff have been assigned duties. Supervise charting and activities so that patients records are complete and accurate and policies/procedures are followed. * Make rounds on each assigned Resident, with specific attention to high acuity patients. Note any change in condition and intervene as needed. * Monitor your assigned Residents to ensure that appropriate care (according to established policies and procedures) is being provided and that doctors and fammes are being notified of changes in patients’ condition. * Assume responsibility for safe administration of meds and treatments as needed (including IV fluids and IV meds). Assist with admitting patients as required. * Assists in orientation of new staff. * Maintain the self-respect, personal dignity and physical safety of each patient. Assist patients to attain highest level of self care possible. * Make changes in staff schedule as indicated by absence and illness and contact additional help to obtain their services where needed. * Carry out personnel disciplinary actions (written, verbal warnings) promptly and effectively when he/she believes company policies, rules of conduct, and/or acceptable patient care practices have not been followed. * Maintain the security of the premises and direct unauthorized persons coming on the premises to leave. * Perform other duties as assigned. * Relieve other shifts as needed. * Attend appropriate Nursing and Administrative meetings as directed. Complete all assigned In-Services, including but not limited to Redilearning.

JOB SUMMARY Exceptional opportunity for a Diagnostic Radiologist who is committed to outstanding patient care and quality.  Requirements: Board Certified or Board Eligible Here are just a few reasons why over 240 providers have joined The NCH Physician Group: Generous compensation & benefits wRVU/Quality Compensation Model Sign-On bonus Potential for production & quality bonuses Relocation expenses up to $15,000 Occurrence based-malpractice 401k match & fully funded 457b

The NCH Healthcare Group, the physician group practice of the NCH Healthcare System located in Naples, Florida, is seeking Board Eligible/Board Certified Family Practice physicians for several practice opportunities in Naples and the surrounding area. Opportunities include joining an existing thriving practice or establishing your own. Requirements: Board Certification/Eligibility Here are just a few reasons why over 240 providers have joined The NCH Physician Group: Generous compensation & benefits wRVU/Quality Compensation Model Sign-On bonus Potential for production & quality bonuses Relocation expenses up to $15,000 Occurrence based-malpractice 401k match & fully funded 457b    

Opportunity Details Exciting Opportunities for Primary Care Providers! Our hospital-employed, multi-specialty group is seeking highly-motivated, collegial, enthusiastic Internal Medicine and Family Medicine physicians to join our outpatient primary care network of 45+ providers. We are excited to provide an opportunity for physicians to practice in a healthy, fulfilling  environment while enjoying life in the beautiful coastal community of Naples. Brief position details are as follows: Practice Opportunities are available a number of locations across the Naples area Outpatient only  Must be BC or BE in Internal Medicine or Family Medicine Here are just a few reasons why over 240 providers have joined The NCH Physician Group: Generous compensation & benefits wRVU/Quality Compensation Model Sign-On Bonus Relocation expenses (up to $15,000) Potential for Production and Quality Bonus Occurrence based-malpractice 401k match & fully funded 457b

NCH Healthcare System is looking to recruit a board-certified/board-eligible and fellowship-trained Radiologist to join our Physician Group.  Requirements: Board Certification/Eligibility Here are just a few reasons why over 240 providers have joined The NCH Physician Group: Generous compensation & benefits wRVU/Quality Compensation Model Sign-On bonus Potential for production & quality bonuses Relocation expenses up to $15,000 Occurrence based-malpractice 401k match & fully funded 457b

  Our hospital-employed, multi-specialty physician group is seeking highly-motivated, collegial, enthusiastic Radiologists to join our team.   Requirements: Board Certification/Eligibility Here are just a few reasons why over 240 providers have joined The NCH Physician Group: Generous compensation & benefits wRVU/Quality Compensation Model Sign-On bonus Potential for production & quality bonuses Relocation expenses up to $15,000 Occurrence based-malpractice 401k match & fully funded 457b  

Exciting Opportunities for Internists! Our hospital-employed, multi-specialty group is seeking highly-motivated, collegial, enthusiastic Internal Medicine and Family Medicine physicians to join our outpatient primary care network of 45+ providers. We are excited to provide an opportunity for physicians to practice in a healthy, fulfilling  environment while enjoying life in the beautiful coastal community of Naples Requirements: Board Certification/Eligibility Here are just a few reasons why over 240 providers have joined The NCH Physician Group: Generous compensation & benefits wRVU/Quality Compensation Model Sign-On bonus Potential for production & quality bonuses Relocation expenses up to $15,000 Occurrence based-malpractice 401k match & fully funded 457b Well-established hospital name in the community and just miles away from the beach

The Registered Nurse independently plans, implements, and evaluates nursing care in patient care situations using standards of care and policy and procedure. Provides direct nursing care to patients.   Assumes teaching and leadership responsibilities.   Participates in unit committee and quality improvement activities.     Two years experience as RN in acute care is required. At least 1yr ER or Urgent Care background required. Current RN licensure in the State of Florida required BSN strongly preferred. BLS, ACLS and PALS with the American Heart Association are required to apply. TNCC and ENPC desirable. Cares for all types of emergency & minor care patients.          

The Registered Nurse independently plans, implements, and evaluates nursing care in patient care situations using standards of care and policy and procedure. Provides direct nursing care to patients.   This position assumes teaching and leadership responsibilities and participates in unit committee and quality improvement activities.   This floor is primarily a medical unit with surgery overflow.   Florida Licensed Registered Nurse required. BSN strongly preferred.  Current certification in BLS required from the American Heart Association.   At least 1yr of experience with medical/surgical patients in an acute care setting is required. Customer service skills & teamwork required.  

The Registered Nurse independently plans, implements, and evaluates nursing care in patient care situations using standards of care and policy and procedure. Provides direct nursing care to patients.   Assumes teaching and leadership responsibilities.   Participates in unit committee and quality improvement activities.     Two years experience as RN in acute care is required. At least 1yr ER or Urgent Care background required. Current RN licensure in the State of Florida required BSN strongly preferred. BLS, ACLS and PALS with the American Heart Association are required to apply. TNCC and ENPC desirable. Cares for all types of emergency & minor care patients.  

The Registered Nurse independently plans, implements, and evaluates nursing care in patient care situations using standards of care and policy and procedure. Provides direct nursing care to patients.   Assumes teaching and leadership responsibilities.   Participates in unit committee and quality improvement activities.     Two years experience as RN in acute care is required. At least 1yr ER or Urgent Care background required. Current RN licensure in the State of Florida required BSN strongly preferred. BLS, ACLS and PALS with the American Heart Association are required to apply. TNCC and ENPC desirable. Cares for all types of emergency & minor care patients.          

The Registered Nurse independently plans, implements, and evaluates nursing care in patient care situations using standards of care and policy and procedure. Provides direct nursing care to patients.   Assumes teaching and leadership responsibilities.   Participates in unit committee and quality improvement activities.   Licensed as a Registered Nurse in the State of Florida.  Current certification in Basic Life Support for Healthcare Providers for the American Heart Association.  This floor is primarily a medical unit with surgery overflow.  At least 1y experience with the medical/surgical patient in an acute care setting is required. Current BLS with American Heart Assoc. is required to start.   Customer service skills and teamwork required.   PLEASE NOTE: For all positions NCH Healthcare System requires supporting documentation such as a diploma, degree or transcripts to support educational requirement of the position.

The Registered Nurse for the Rehabilitation unit independently plans, implements, and evaluates nursing care in patient care situations using standards of care and policy and procedure. Provides direct nursing care to patients.   Assumes teaching and leadership responsibilities.   Participates in unit committee and quality improvement activities.   Needs minimal supervision.   Licensed as a Registered Nurse in the State of Florida BSN strongly preferred. FIMS certification,   CRRN and Rehab experience preferred. One-year RN acute care experience is required. Curr ent certification in Basic Life Support for Healthcare Providers from the American Heart Association required.    

This is for the Ambulatory Endoscopy Center.  The RN works in collaboration with the interdisciplinary team to deliver care to adults with gastroenterology and pulmonary disorders/diseases.   Responsibilities include, but are not limited to:  performing pre-procedure patient assessment, assisting in GI and bronchscopic procedures, administering and monitoring moderate sedation procedures, recovering patients from moderate sedation, patient education, pre-op and post-op calls, cleaning, disinfecting and sterilizing endoscopes, trouble-shooting of different equipment, etc.   Weekend and weekday call will be required. Current FL RN licensure is required. Must have at least 2+yrs of recent acute care RN experience.   Must have current BLS and ACLS from American Heart Association. National certifications preferred. GI nursing background preferred. 1+ years of endoscopy experience strongly preferred. Experience in the use of GI endoscopic equipment and devices desired. Proper handling of chemicals and disinfectant solutions used in cleaning endoscopes.   

The Registered Nurse independently plans, implements, and evaluates nursing care in patient care situations using standards of care and policy and procedure. Provides direct nursing care to patients.   Assumes teaching and leadership responsibilities.   Participates in unit committee and quality improvement activities.     Two years experience as RN in acute care is required. At least 1yr ER or Urgent Care background required. Current RN licensure in the State of Florida required BSN strongly preferred. BLS, ACLS and PALS with the American Heart Association are required to apply. TNCC and ENPC desirable. Cares for all types of emergency & minor care patients.          

The Registered Nurse independently plans, implements, and evaluates nursing care in patient care situations using standards of care and policy and procedure. Provides direct nursing care to patients.  This position assumes teaching and leadership responsibilities and participates in unit committee and quality improvement activities.   Customer service skills & teamwork required Bonita Ambulatory Surgery Center: Monday through Friday 6:30am-4:30pm to start 2 OR rooms 6 Pre-op/PACU bays Sterile Processing Outpatient surgery and Endoscopy procedures Specialties – GI, Urology, Podiatry, Orthopedics, General surgery  Requirements: Current FL RN licensure required. Current BLS and ACLS from American Heart Association required. At least 2yrs of recent acute care experience with one year of recent PACU or ICU experience required.     Must have excellent communication and organizational skills and work well as a team.     

The Operating Room RN independently plans, implements, and evaluates nursing care in patient care situations using standards of care and policy and procedure. Provides direct nursing care to patients.  Assumes teaching and leadership responsibilities.  Participates in unit committee and quality improvement activities.       Bonita Ambulatory Surgery Center: Monday through Friday 6:30am-4:30pm to start 2 OR rooms 6 Pre-op/PACU bays Sterile Processing Outpatient surgery and Endoscopy procedures Specialties – GI, Urology, Podiatry, Orthopedics, General surgery Requirements:  Licensed as a Registered Nurse in the State of Florida. BSN strongly preferred.   BLS for Healthcare Providers from the American Heart Association required. One year of recent OR experience is required.      

The Laboratory Assistant Transfusion Services prepares, stores, distributes and dispenses blood and blood components, orders and distributes supplies, receive blood and blood components into the LIS system. Responsibilities also include the supporting computer and paperwork functions, specifically ensuring that the right product is given to the right patient at the right time.     ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Understands and performs requirements for processing, storing, and modifying blood and blood components according to departmental and regulatory compliance. Promptly dispenses blood and components, assuring accuracy in accordance with product orders and orders to transfuse. Revives, ships, and transfers blood products to and from internal and external sources, maintain proper storage requirements for shipping and packaging for each component. Participates in quality control and maintenance of equipment and storage devices used for blood and blood components according to transfusion service procedural protocol. Receives, inspects, records, and stocks incoming supplies and reagents, understanding the requirements for acceptance or rejection of the supplies and or reagents. Responds and communicates effectively with nursing units, surgery, technologist and other customer in a prompt, positive and professional manner.   Completes transfusion documentation accurately and correctly for all functions performed in the transfusion service. Responds to phone requests personally, providing accurate information and instruction when appropriate. Prints and reviews surgical schedule daily, matching the cases with the MSBO, and communicating with appropriate staff in orders are needed or have been filled according to standing protocol. Results are recorded on the schedule for all transfusion staff to review.   Bills for leukocyte reduction filters to the correct client account within the appropriate billing time frame. Proficiently uses the barcode reader to receive, transfer, and dispense products to and from the transfusion service. Monitors all product storage temperatures, changes charts weekly, and alerts a medical technologist to resolve any discrepancies. Packages products according to AABB standards for distribution to surrounding hospitals. Maintains irradiated products in inventory daily, including neonatal RBC's for transfusion at North Collier. Assures pre-transfusion blood bank specimens are compliant with departmental standards before accepting for testing. Assists supervisor in special projects throughout the year, especially when preparing for inspections. Able to perform all duties correctly and quickly under pressure. Maintains blood inventory at a safe level by monitoring expiration dates, and notifies the supervisor and supplier with inventory needs. Assists the technologists with the self-assessment audits, following a unit of blood to the nursing unit and recording observations. Releases all cross matched blood from assigned status when specimen expires. Returns products to blood bank after being issued, noting return criteria before accepting the product back into inventory. Reprints Transfusion Tags and assigns to the correct patient encounter. Reviews all Orders to Transfuse from OPIS and assures that all blood and products are available and the transfusion requirements (CMV-, Irradiated, etc.) are filled. Utilizes Powerchart to view orders and investigate the status of blood bank specimens. Understands the policies surrounding exceptional situations in blood bank such as autologous red blood cells, preadmit samples, and directed units. Report all variances from protocol to the Supervisor, technologist, or in Variance recording application, accurately and correctly.   Communicates to staff if pre transfusion specimens are valid for additional testing and retrieves the proper specimen from storage. Dispenses blood and components in accordance with departmental and regulatory compliance policies. EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED required Excellent customer service, communication skills, and ability to multitask required    

The Rehabilitation Technician is a non-licensed employee whose primary functions are to help Rehabilitation Services as directed in carrying out established treatment under appropriate supervision, transport patients and to perform tasks which assist in maintain routine operations of the work area they are assigned to. Competency exams are completed successfully to ensure high quality level skills and knowledge.    ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned. Demonstrates the skill, judgment and knowledge base to work effectively with different age groups. Demonstrates competency in all procedures within scope of practice as appropriate to the ages of patients served; the ability to obtain information and interpret information in terms of the patient's needs. Consistently incorporate knowledge of growth and development issues into interacting with patient. Is aware of the resources available for different patient population. Implements standardized rehabilitation treatment tools as directed and supervised by therapist. Able to select, monitor, and modify appropriate equipment/procedure within the guidelines of the rehabilitation standards of care and under the direct supervision of the therapist. Assists in patient/family teaching using individualized effective training methods, and consistently involves patient and family in the process. Relates the outcome of care to therapist to determine if patient's needs/goals were met. Consistently compares patient/family response to projected outcome and relates concerns to therapist. Following through with duties/assignments asked of them and seeks guidance appropriately while producing high quality work on a constant basis. Actively pursues and utilizes all available resources to gain insight and knowledge into all operations of the department/NCH. Provides assistance to other departments in understanding the procedures and practices of the department/NCH. Refers other departments to appropriate staff for information and assistance. Provides guidance, support and teaching to internal and external customers. Demonstrate competency in all rehabilitation technician procedures and equipment. Follow ethical/clinical practices utilizing guidelines established by their professional organization and NCH Healthcare System. Recognizes and reports potential liability. Identifies the need, initiates training and utilizes the support safety and infection control procedures including universal precautions, proper body mechanics/guarding and OSHA regulations and addresses awareness of potential concerns and how to handle concerns related to equipment, patient/family, environment and surroundings. Operates assigned equipment and performs all procedures in a safe cost effective manner. Consistently maintain timely, complete and accurate written documentation as defined in policies and procedures. Consistently and accurately completes staff/patient therapy schedules without error. Delivers all verbal reports in a professional manner emphasizing objectivity and in a non-judgment viewpoint.   Exhibits organizational skills and structures work habits/environment to accomplish task in a timely manner to allow for optimal levels of productivity. Completes acceptable patient care volume based on standard ensuring all patient care quality standards are met. Anticipates, follows through and completes all routine assignments without supervisory intervention. Handles change within the work environment adequately and appropriately. Reports and completes all patient care information needed when a team member will be following up with patient for treatment. Uses chain-of-command for problem solving and conflict resolution. Demonstrates positive and effective interaction skills through verbal and non-verbal communication with patients, families, peers, superiors and physicians. Accepts responsibility for own learning needs. Attends courses, in-services, mandatories, complete competencies, and has working knowledge of current policies. Participates in setting action plans and outcome indicators that determine what needs to be done, when and by whom participates in plan implementation and tracks results of the action plan. EDUCATION, EXPERIENCE AND QUALIFICATIONS Minimum of High School Diploma or GED required No experience required