Benchmark Physical Therapy
285 Boulevard NE, Suite 110
JOB SUMMARY: Responsible for maintaining a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, communicating effectively with fellow employees, physician offices, patients and insurance companies, and efficiently handling all tasks related to claims and financial submissions. This position requires the ability to travel to assigned clinics for coverage within the Region. Supports and contributes to the mission, vision and values of the company: QUALIFICATIONS – Required Education – High School Diploma or equivalent. Experience – One to two years experience reception or front office experience. Skills – Excellent customer service and communication skills, ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision, as a member of a team, efficient time management skills, computer programs including (Word, Excel, etc.). Travel – Requires Travel PREFERRED QUALIFICATIONS Experience – Reception experience in a medical office setting is preferred. JOB FUNCTIONS Greets everyone who enters the clinic in a friendly and welcoming manner. Answers all incoming calls. Receives and distributes mail, faxes and phone messages. Directs callers to appropriate department as necessary, ensuring follow-up as necessary. Schedules new referrals received by fax or by telephone from patients, physician offices, or other sources. Creates new patient charts as instructed. Gathers and accurately enters required patient demographics during initial phone call. Advises new patients of the clinic location, explains the first visit including appropriate clothing, length of visit and therapist’s name. Schedules new evaluations and follow-up visits in accordance with physician and therapist orders. Verifies insurance coverage for patients under workers’ compensation, motor vehicle accident, or those scheduled with less than 24 hours notification. Obtains authorization for referrals as required by insurance company. Maintains a working understanding of insurance benefits and seeks assistance as necessary. Accurately answers patient’s questions regarding their insurance plan coverage and costs. Collects patient copayments and puts in a secure location. Prints a receipt for any payment received and gives to the patient. Balances and closes the cash journal on a daily basis. Reports any unbalanced accounts, missing funds, etc. to the Clinic Director immediately. Posts charges, balance and close charge journal for all services provided daily. Maintains and orderly and organized front office workspace. Ensures all documentation is completed accurately and on time. Monitors reports related to front desk functions and works with clinic and business office teams to improve results.
Heather Health Care
JOB SUMMARY: Responsible to direct the overall office operations. Directs, plans, coordinates and administers the overall operation of the Medical Records department. QUALIFICATIONS High school education or equivalent; some college preferred. Must be knowledgeable of administrative practices, procedures and guidelines. Accurate typing, filing and record keeping skills. Good communication skills. Must be able to read, write and speak the English language in an understandable manner. Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations. Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel, and general public. Must possess leadership and supervisor’s ability and willingness to work harmoniously with other personnel. Must have patience, tact, a cheerful disposition and enthusiasm. PHYSICAL REQUIREMENTS Must be able to move intermittently throughout the work day. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. ESSENTIAL FUNCTIONS Review the department’s policy and procedure manual, job descriptions, cleaning schedules, etc., at least annually for revisions and make recommendations to the Administrator. Follow established departmental policies and procedures, including appropriate dress code. Meet with the receptionist on a regularly scheduled basis to assist in identifying and correcting problem areas, and/or the improvement of service. Recruit, interview, and select personnel with the approval of the Administrator (if applicable). Schedule department work hours, personnel, work assignments, etc., to expedite work (if applicable). Complete performance evaluations timely (if applicable). Make daily rounds of reception area to assure that reception personnel are performing required duties and to assure that appropriate reception procedures are being followed (if applicable). Perform other related duties as assigned.
Forum Extended Care Services
4201 West Victoria Street
Forum Extended Care Services is a fast-paced, independent institutional pharmacy providing unmatched dispensing and consulting services to long-term care communities in Illinois, Wisconsin, and Indiana. We are currently seeking bright, resourceful candidates to join our team of 165+ dedicated professionals in a state-of-the-art, innovative environment. In business for more than 40 years, we have a customer-oriented, high-performance culture that emphasizes quality improvement, idea sharing, and goal attainment to ensure the highest quality of care for our patients. Position Overview This position assists Registered Pharmacists in providing services related to the preparation and dispensing of drugs and other pharmaceutical supplies residents in long-term care facilities. Functions Create, process, export, and or print medication labels. Sort prescription labels for cycle fill facilities based on sort requested. Process, package, and dispense physician orders for medications, DME, and other medical supplies to residents in long-term care facilities under the supervision of a Pharmacist. Toting medications, organizing medication for delivery and printing of delivery receipts. Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. Participate in educational and professional programs and/or review professional literature on an ongoing basis to maintain knowledge and competency in current and developing techniques, professional standards, and the services offered by the pharmacy. Assist in resolving facility/patient problems under emergency conditions. Develop technical knowledge of the products/services provided by the pharmacy and be able to provide information of same to others upon request. Be able to operate and properly maintain pharmacy equipment as it relates to job duties. Assist with implementation of quality improvement program to meet company and accreditation standards. Attend and participate in pharmacy meetings and special events. Other duties as directed Requirements Current unencumbered license as a Pharmacy Technician in the state of Illinois. High School diploma or graduate equivalent degree. College preferred. Experience in clinical pharmacy or Home Health industry preferred or equivalent. Effective verbal and written communication skills. Perform basic math functions. Knowledge of medication brand and generic names. Knowledge of medical terminology. Sitting, standing, walking; at desk, in office throughout facility and pharmacy. Operation of office machinery and Pharmacy equipment. Occasionally lift/move items up to 40 pounds. 12-8:30pm | Every other Weekend | 3 holidays a year Shifts may vary based on the need of the department Applicant must be flexible
101 South Belt West
JOB SUMMARY The overall purpose of the Certified Nursing Assistant position is to provide each of the assigned residents with routine daily nursing care and services in accordance with the residents’ plan of care. ESSENTIAL DUTIES AND RESPONSIBILITIES Values and upholds the Helia Healthcare Principles and Commitments including compassion, responsiveness, teamwork, courtesy, personalized care and believing that being nice matters.Dedicated to delivering a high level of customer service.Consistent and regular attendance.Provides personal care to residents in a manner conducive to their safety and comfort consistent with facility policies and procedures as well as state/federal guidelines and regulations.Strives to provide for resident preference and choice in all areas of care.Identifies and corrects safety hazards in patient care areas and understands personal responsibility for all aspects of patient safety.Complies with established policy, practices and standards for nursing services.Promotes and supports the greatest possible degree of independence for residents.Consistent and regular attendance and punctuality.Advises charge nurse of residents status at beginning and end of shift.Contributes knowledge of residents’ conditions and documents observations as required.Other duties and tasks as assigned. EDUCATION AND EXPERIENCE REQUIREMENTS The Certified Nursing Assistant must have the following: State certification as a Certified Nursing Assistant.CPR certification preferred.Ability to read, write and speak the English language.No disqualifying criminal offenses as defined by regulatory guidelines. We are currently hiring for 8 and 12 hour shifts.